Hello XDA. Let me tell you a sad story!
Last Monday (6 days ago) I got my nexus 7 16gb.
Before i received it I read a lot about the defect issues in the device first thing I did was check for screen lift there's a tiny bit but not enough to incline me to return it. Today I was outside playing music when I was playing basketball when I came back to it after a little bit of shooting I saw there were 2 cracks on the screen. Nothing fell on it so I think it was self inflicted by the device. Both of them on the left side. One is on the bottom left of the screen and goes through the bezel to the edge of the device. The other 1 is 3 quarters up from the bottom of the screen. To me this sounds like a screen lift injury because both are on the left side which is where the lift is. I read on other threads that some people screens cracked from screen lift.
I was wondering what your thoughts are in when I should do in this situation? Will Google accept it as a defect?
Sent from my Nexus 7 using xda app-developers app
If it is little, I don't think so. I've seen some at Walmart that are a whole millimeter out with no cracks
Sent from my Nexus 7 using xda premium
One of the cracks is 1 1/2in long the other is a half in long
Sent from my Nexus 7 using xda app-developers app
The answer is yes, although I don't think it's very high risk.
Mostly, I would advise you to read the following thread, which is currently active in General.
Nexus 7 screen cracks easily
That thread contains many posts by a user named JaSauders, who managed to convince ASUS to replace his screen under warranty. Others have not had such luck, but he was persistent.
Here is the thread where he first reported the crack.
Ahh, yes. Monday... beginning of the week. Oh! And the screen on my Nexus 7 cracked.
And here are some other reports.
Cracked screen... will ASUS fix it?
The "it's broken already" thread
You're the first Play store customer whose glass cracked due to lift that I've encountered. Best of luck, and please let us know how it goes.
Could we please have thread like this closed? Isn't this just another one of the many in existence?
shook187 said:
Could we please have thread like this closed? Isn't this just another one of the many in existence?
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Click to collapse
You could always report the thread and not say anything at all if it bothers you so much
shook187 said:
Could we please have thread like this closed? Isn't this just another one of the many in existence?
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Click to collapse
You won't be able to find another one of these by a Play store customer.
At the very least let's wait and hear about their policy.
Related
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
*EDIT* - Poll added
Another member (Capt.PP) asked me to include a poll to ask where we got our defective Nexus 7 tablets. If your place isn't on the list please include it in your post.
LCD happens
tdrussell said:
LCD happens
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I got so used to amoled screens I forgot about dead pixels on LCD. Is it possible it being an LCD it might just be stuck?
Anyone ever have any success with one of those stuck pixel fix apps?
Either way I'm doing an exchange because of the screen not being recessed on left side properly. But hopefully no dead pixels on next one.
Sent from my Galaxy Nexus
So this guy's trolling was in reality not a troll?
http://forum.xda-developers.com/showthread.php?p=28712748#post28712748
Outrager said:
So this guy's trolling was in reality not a troll?
http://forum.xda-developers.com/showthread.php?p=28712748#post28712748
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Lol. Looks like trolling but I did read in another thread a guy had issue with his screen stating to come off his I/O device. I noticed mine while I was holding it on the left side the screen was giving in and making some creaking and such. Upon closer inspection I noticed on the left side/middle area the screen was actually sitting above the frame. Everywhere else it was sitting nicely and recessed under the frame.
Anyway the risk of defects is always going to be higher with the first runs.
Sent from my Galaxy Nexus
Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen !
Sent from my GT-I9100 using xda premium
Picked mine up from GameStop too. So far, no problems with it! Hope you get yours fixed soon. ^.^
Sent from my Nexus 7 using xda premium
I have a slight light bleed In bottom left corner. Anyone else have this?
Sent from my Nexus 7 using xda app-developers app
androidkid311 said:
Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen !
Sent from my GT-I9100 using xda premium
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Download a dead pixel test app on play store. Its basically solid color backgrounds you alternate so in some cases you'll be able to see the pixel in a red background etc.
Sent from my Galaxy Nexus
lazaro17 said:
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
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Could you be kind enough to post a pic of your screen defect?
janedoesmith said:
Could you be kind enough to post a pic of your screen defect?
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Click to collapse
Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.
Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.
Sent from my Galaxy Nexus
lazaro17 said:
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so. Makes a slight creak sound.
Might contact Asus for warranty and see how they do it or just give Gamestop some time so i can exchange it.
NavySpark said:
Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so.
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Click to collapse
same spot mine is at
lazaro17 said:
same spot mine is at
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Bet this is going to be a known issue all around. I was able to push it down but i figure its adhesive so its eventually going to happen again and again until the adhesive isn't sticky anymore. Sad days but other than that this tablet is solid.
---------- Post added at 02:58 PM ---------- Previous post was at 02:35 PM ----------
Well according to ifxit, they are small retaining clips that hold it so i hope its not a broken clip. I could easily put more adhesive down a it looks like it just pops up.
lazaro17 said:
Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.
Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.
Sent from my Galaxy Nexus
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I really appreciate it and thank you. Now I know what to look for once my N7 arrives.
My Gamestop doesn't have any extras, calling Google to see if they can do anything. I would like to see if i can get a replacement sent out and then send this one back but we shall see.
I returned 3 transformer primes for screen defects. Asus qc isn't the greatest. It's probably why they're prices are so good for what you get.
On mine when the brightness is on the lower end the screen starts to flicker a little. I think it's software related. But once you set the brightness higher it stops doing it.
Oh and it only does that on white backgrounds like google voice search.
Sent from my HTC VLE_U using xda app-developers app
Excellent device but mine isn't flush on the right side of the screen. (Portrait)
After a few hours of use it's starting to pop if you press midway on the bezel.
I'll get it swapped in due course
Is anyone else able to reproduce the screen flicker issue?
Sent from my HTC VLE_U using xda app-developers app
Hey all I ordered met nexus 7 about 2 weeks ago and I love it. I do have a slight screen lift issue thought. Not as bad as others that had posted but enough to bother me.
I was reading up on the forums and how people were saying there different models (date manufactured). So I decide to see what number I got. I thought I would at least have a c60 or c70 model but I noticed a c50. I thought c60 was the earliest model?
What do u guys suggest? I during?I'd noticed that when I got it that there was 2 things of security tape on it (very overlapping so it only looked like 1but there was 2) and that there was 2 fingerprints on the copper heat tape next to the battery.
Does anyone know if the c80 fixed the screen issue for sure. Also how is Asus return work out. I had to RMA a bad motherboard to them before and it was the worse RMA I ever did.
Thanks guys and lmk what u think
Hi mate,
Well if it's got screen lift, that's a good enough reason to send it back. There is always the chance that you will shatter the screen if you tighten the screws up......
Yeah, I thought that C60 was the earliest model that they made. Obviously not. Looks like you were unlucky getting such an early model, this late on.
There are still some problems with the C80 lot, but not as common as they were in the previous versions. Can't you return it to the shop, or Google that you bought it from? You'll still be within the 28 days return. I was out and they still accepted it back without any hassle (Tesco UK)
I got a c5 model as well. I've had it for almost 3 weeks now. Was pretty upset at first when I got it because it was actually my second replacement from the Google store. Everything was fine until recently when I started to have the touch screen issues and the headphone out only outputs the right channel. Contacted Google again a couple days ago and they are gonna let me swap it again.
At this point, I don't care when it was made as long as it has no issues (major issues).
Sent from my Nexus 7 using xda app-developers app
Getting a newer SSN doesn't guarantee that you won't have issues. The screen lift is minor compared to screen flicker, bad pixels, etc.
mi7chy said:
Getting a newer SSN doesn't guarantee that you won't have issues. The screen lift is minor compared to screen flicker, bad pixels, etc.
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Click to collapse
The first part is correct. Although it seems that many units have been opened and checked for obvious cases of separation, nothing has been done to solve the problem. ASUS has been rather curiously leaving screws off the left side recently, but that has not been a permanent solution for most users.
As for your statement that screen lift is minor, I don't know why you're still spreading this misinformation.
By no means is it guaranteed to cause problems, but there have been many reports of lifted displays cracking during normal use. Although the likelihood of this happening is unclear at this point, we know for a fact that this flaw has potentially serious consequences, and that ASUS will not accept responsibility under any circumstances.
Cracked screen... will ASUS fix it?
Nexus 7 screen cracks easily
The "it's broken already" thread
I have not heard anything about Google's coverage of this issue, aside from erica_renee's screen cracking right away, seen here:
http://forum.xda-developers.com/showthread.php?t=1858400&page=4
They handled her case generously, but that was a freshly unboxed unit so maybe they made an exception. Also, she said that her unit didn't even have lift, so I don't mean to imply that the cause of her broken glass was screen lift. It could have been an anomaly rather than a widespread flaw.
Although it would be useful to know definitively how Google intends to handle a lifted screen cracking within warranty, it's infinitely more likely that you'll be taken care of if you purchased from the Play store. I think that if your lift is truly minor and you're going to be dealing with Google as a possible safety net, tolerating this flaw is an acceptable risk. But you'll have to make up your own mind.
pxlitup said:
By no means is it guaranteed to cause problems, but there have been many reports of lifted displays cracking during normal use. Although the likelihood of this happening is unclear at this point, we know for a fact that this flaw has potentially serious consequences, and that ASUS will not accept responsibility under any circumstances.
Cracked screen... will ASUS fix it?
Nexus 7 screen cracks easily
The "it's broken already" thread
I have not heard anything about Google's coverage of this issue, aside from erica_renee's screen cracking right away, seen here:
http://forum.xda-developers.com/showthread.php?t=1858400&page=4
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Click to collapse
Sales of the Nexus 7 will soon reach record number for a Android tablet, and all you could find me is 3 links then call it "many reports of lifted dispalys"?
Pxlitup...I see you're up and early trying to put fear into people.
Sent from my Nexus 7 using XDA Premium HD app
shook187 said:
Sales of the Nexus 7 will soon reach record number for a Android tablet, and all you could find me is 3 links then call it "many reports of lifted dispalys"?
Pxlitup...I see you're up and early trying to put fear into people.
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Click to collapse
Those links are focused and informative. Posting any more than three would look cluttered.
But since you asked nicely, here are some more links worth considering.
shook187 said:
All these threads are all sounding alike. "How many returns have you made" or "screen lift this" or "screen lift that"
Pxlitup, are you on some kind of "screen lift" campaign? Dude just buy a different tablet and move on. You're in every thread talking about screen lift even if the OP has no intention of talking about this subject.
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http://forum.xda-developers.com/showpost.php?p=30821304&postcount=3
shook187 said:
pxlitup been on a mission from the screen separation gods to preach the word of screen separation on every thread.
I went on my own mission to find a perfectly flat screen. After the 5th N7 at various Walmart and staples I've came to the conclusion no N7 will be perfectly flat they all have a slight lift towards the center one the left side.
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http://forum.xda-developers.com/showpost.php?p=31040962&postcount=130
As everyone can see, this is the third time you've confronted me like this. And your tone has been increasingly hostile.
Ironically, this grudge you're nursing began with me helping you to inspect your own unit. You discovered that you have screen lift thanks to my help, and you've been popping up to berate me ever since. I don't know where this hostility came from, since our first exchange spanned the course of a single page and I was nothing but friendly throughout. Here is the final post of our first interaction:
pxlitup said:
Don't mistake my motives. I'm glad that you are happy with your purchase.
I'm only notifying you of the possible risks, which I believe warrant a mention since they do exceed the concerns of normal wear and tear.
Remember that internationally this tablet can cost much more than you or I paid for it. It's important for people to be able to make an informed decision about whether or not to purchase it, and you being honest about your screen inspection, even though you think I'm being OCD, was very helpful in that regard. You would be surprised at how many people believe facts are subjective when tech company loyalties come into play.
Hopefully your tablets won't give you any trouble. Your lift is certainly not as severe as many of the units from July that are still going strong.
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I don't know how we got here, but here we are. If you do decide to continue doing this, I will report you.
For anyone interested, here is the photo you originally uploaded to prove that your screen was flawless. The very minor separation has been circled.
And here is a record of your budding fascination with me, pulling my pigtails and so forth. You can edit your posts if you want, but it's all there.
Just to clarify, having c50 or c60 doesn't mean that it's going to be faulty. My third n7 (first two were f...) is c60 and flawless so far. Screen is perfectly aligned and I don't have any ghosting nor other problems.
My 16gb N7 is also C6O & it is almost perfect. No dead pixels & only the extremely tiniest lift only visible if viewed at just the right angle. Not even an issue. My 8gb is also a C6O & no lift or problems
Will Asus/Google replace my device for having the screen-lift problem? I don't want to go through too much of a hassle, but I do feel a little annoyed. I know, I know, join the club... I could happily live with my screen-lifted Nexus 7. Ok, scratch that: I can LIVE with a screen-lifted N7, just not happily.
I just filled out a request form on the Google page. Will they just laugh it off and tell me to deal with it? Or worse: will they tell me to send it in, and then inspect it and decide it's not a problem, and send it right back, wasting my time? Or even WORSE: could they go though with the replacement, and send me a device that has even MORE problems? Because other than the screen lift, my N7 is great.
Thanks.
EDIT: I should point out that I'm being a little picky about the screen lift. It's lifted enough that it's obviously visible, and it clicks in with a loud sound when I push that side of the screen... but other than that, it's not AWFUL. I don't have the impression that the screen is actually falling of the device. I don't think it's going to get any worse.
I've gone threw 3 they've all had a little screen lift, if it's very bad then it's worth exchanging, but if it's minor I wouldn't bother. My third exchange had no dead pixels and us very responsive with no lag so I'm going to look passed the screen lift. Besides, you can always get s case
Sent from my GT-I9100 using Tapatalk 2
Wow people, really? Couldn't this question be ask one one of the many threads that already exists about this topic?
Sent from my SPH-L710 using xda premium
Delete
Sent from my Nexus 7 using xda app-developers app
Tmogalaxys2 said:
Hey guus. I got my nexus 7 yesterday, rooted it, and flashed aokp. However, I've been noticing small white dots appearing on the screen. I'm able to scratch the off with my finger but they keep coming fast at a fast pace? Is this some kind of defect, or is it common? I know every device has at least one common problem.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
small white spots appearing on screen that you can scratch off with your finger?
is this a joke thread?
ok one of two things:
1.when you use google now.. say it dont spray it
2. stop using your nexy to watch uporn.
:highfive:
chismay said:
small white spots appearing on screen that you can scratch off with your finger?
is this a joke thread?
ok one of two things:
1.when you use google now.. say it dont spray it
2. stop using your nexy to watch uporn.
:highfive:
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Click to collapse
Dude its not spit, its like almost glass. I took one of and its sharp. But the screen doesn't look damaged
Sent from my Nexus 7 using xda app-developers app
Ok so called staples, brought it to them and they said it was a knon issue on nexus 7's and my screen has a defect. They gave me new one one the spot. So mods, can you please close this thread, its not needed anymore. Thanks!
Tmogalaxys2 said:
Ok so called staples, brought it to them and they said it was a knon issue on nexus 7's and my screen has a defect. They gave me new one one the spot. So mods, can you please close this thread, its not needed anymore. Thanks!
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matey really i didnt mean it:laugh: , just a little joke so its actually like shards coming off the screen? never read about it seems really weird ,. hope all goes well with the new one bruuu :good:
its the protective coating separating there was someone else having a similar issue but it was one big spot at the bottom of the screen where it was coming off.. Did you ever clean the screen with ammonia products like Windex .This can cause issues with the coating .Other people have commented on dots being on the glass itself as well..
So yes i have heard of this but it sounds like yours is the extreme of the condition..
glad you got it replaced
erica_renee said:
its the protective coating separating there was someone else having a similar issue but it was one big spot at the bottom of the screen where it was coming off.. Did you ever clean the screen with ammonia products like Windex .This can cause issues with the coating .Other people have commented on dots being on the glass itself as well..
So yes i have heard of this but it sounds like yours is the extreme of the condition..
glad you got it replaced
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I don't really know. They just looked at the tab and asked for my warranty proof and just replaced it lol. No questions asked. I never cleaned with liquids just one micro fiber cloth. Its brand new so...
Sent from my Nexus 7 using xda app-developers app
chismay said:
matey really i didnt mean it:laugh: , just a little joke so its actually like shards coming off the screen? never read about it seems really weird ,. hope all goes well with the new one bruuu :good:
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No hard feelings
Sent from my Nexus 7 using xda app-developers app
Recently my Nexus 4 got scuffed but I'm not sure how. Should I return the phone as it also rattles with minimal shaking and was made in January despite it being bought just around 4 days ago. This is the first phone I've scratched and I am horrified. It wasn't even me who did it, my mother dropped it while I was showing her it but no damage occured . The scuff then happened later for no apparent reason.
I love the phone and hate to lie and send the phone back but I could say it was also down to the rattling I was returning it?
What should I do?
is it ethical.
no
expertzero1 said:
is it ethical.
no
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Click to collapse
+1
mr.fast said:
What should I do?
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Click to collapse
Live with it.
mr.fast said:
Recently my Nexus 4 got scuffed but I'm not sure how. Should I return the phone as it also rattles with minimal shaking and was made in January despite it being bought just around 4 days ago. This is the first phone I've scratched and I am horrified. It wasn't even me who did it, my mother dropped it while I was showing her it but no damage occured . The scuff then happened later for no apparent reason.
I love the phone and hate to lie and send the phone back but I could say it was also down to the rattling I was returning it?
What should I do?
Click to expand...
Click to collapse
Get it phone case and kick your brother's behind. LOL. No seriously, get a case or tell your brother to get you a case.
The rattle you hear I hear it on mine as well. I feel like a little baby. Goo goo ga ga
The rattle is normal, its the camera auto focus (or the sim tray). Google wont accept a damaged phone unless you really do the dirty on them and say it came like that.
Seems like everyone with OCD owns this phone.
We have guys shaking phones like a etch a sketch, pressing against the back glass trying to hear cracking sounds, looking at the phone from awkward angles just to see if the the glass is separating from the rubber bezel and now we have a guy ready to commit a crime cause his phone has a scratch.
SMDH
Sent from my Nexus 4 using xda app-developers app
But I'm not entirely sure how it scratched so easily. I'm mythed how it got there. I've never scratched anything before. Even without Gorilla Glass.
I'm also convinced it could've been the bumper. It rattles even when moving the phone and not shaking it. The scratch has just made me lean towards a replacement more.
Will Google accept a scratched phone with a factory defect?
Yes they would accept it back with a factory defect but they could just repair the defect and send it back to you still scratched as that is not covered
Sent from my Nexus 4 using xda app-developers app
as someone said before, the rattling is normal. every n4 rattles. a scratch won't hurt you and seeing how you caused it i don't think you should send it in. you got this thing for 299 $ which is a steal, they sold 10 pieces of it worldwide because they can't rival samsungs broadway antics - why putting even more weight on their shoulders.
this is why I got a case as soon my Nexus 4 arrived. Lmao! OP is gonna lie for it. Sure why not. Blame the phone companies for making the phone so easily breakable or maybe its the nature fault for the way it works.
Man threads like these why I enjoy coming to xda. It's full of wins!!!
Sent from my Nexus 4 using xda premium
badboy47 said:
this is why I got a case as soon my Nexus 4 arrived. Lmao! OP is gonna lie for it. Sure why not. Blame the phone companies for making the phone so easily breakable or maybe its the nature fault for the way it works.
Man threads like these why I enjoy coming to xda. It's full of wins!!!
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I only bought it around 3/4 days ago. I could request a replacement. There is no way a phone should've scuffed/scratched that easily. I like the phone and don't want to live with scratches. I've seen people return scratched Nexus 4s to shops and they've accepted them. No I'm not going to lie. It's just that the scratch has made me lean towards an RMA.
Never have I scratched a phone.
mr.fast said:
I only bought it around 3/4 days ago. I could request a replacement. There is no way a phone should've scuffed/scratched that easily. I like the phone and don't want to live with scratches. I've seen people return scratched Nexus 4s to shops and they've accepted them. No I'm not going to lie. It's just that the scratch has made me lean towards an RMA.
Never have I scratched a phone.
Click to expand...
Click to collapse
Didn't you just say in the original post your momma dropped it? So do phones just magically get scuffed?
So how will you go about this RMA? Do they take phones back cause they got scuffed?
Sent from my mint condition unstuffed Nexus 4 using xda app-developers app
shook187 said:
Didn't you just said in the original post your momma dropped it? So do phones just magically get scuffed?
Sent from my mint condition unstuffed Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yes she did but the scuff appeared a couple of days after. I still don't know what caused it. I would live with the scratch if it was my fault and was small but I did nothing to scuff/scrape the phone. The scrape is along the right convex edge.
mr.fast said:
Yes she did but the scuff appeared a couple of days after. I still don't know what caused it. I would live with the scratch if it was my fault and was small but I did nothing to scuff/scrape the phone. The scrape is along the right convex edge.
Click to expand...
Click to collapse
You ever cut yourself and it bleeds a few seconds after?
Sent from my Nexus 4 using xda app-developers app
shook187 said:
You ever cut yourself and it bleeds a few seconds after?
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Trust me the scuff wasn't there. I wasn't happy and inspected the phone in all kinds of light. I also cleaned it plenty of times.
I have just read two other threads today... one from someone who RMA'd a phone with shattered back glass that stopped working, but neglected to mention the broken glass. Another from someone who mistakenly connected a 12v car battery directly to the charging port and fried the charging circuit (among other things) and neglected to tell Google about that as well. I won't cite countless other post I have read from folks exercising similar behavior.
I almost feel sorry for Google... but mainly feel sorry for people who still play by the rules and take responsibility for their own actions as they will most likely pay for the unethical behavior of others via higher pricing and more hoops to jump through to get legitimate issues taken care of in the future.
I agree. I'm sure Google wouldn't take a phone back only because its scuffed. I'm sure the original poster will create some fake reason why he's returning the phone.
Sent from my Nexus 4 using xda app-developers app
shook187 said:
I agree. I'm sure Google wouldn't take a phone back only because its scuffed. I'm sure the original poster will create some fake reason why he's returning the phone.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
I won't. I hate liars as much as everyone else. Personally, I was expecting my mother to pay for it (which didn't go down well )
The volume buttons aren't easy to press and the phone's sim tray (not the lense) rattles with normal use. Another problem is a line on the top left edge on the phone (looks like a plastic mold mark). I do actually have plenty of reason to replace the phone. It's just the scratch has made me lean to a replacement more. Not only that, I received the phone 4/5 days ago and it was made early February; and without plastic nubs.
Do what you gotta do, whatever makes you sleep better at night. I'm not sure how Google handles returns but they could easily consider that as wear and tear deny an RMA.
Sent from my Nexus 4 using xda app-developers app