Database Users

OMG White Screen!

Ok I need help from the gods of xda
I dropped my tilt the other day. When I picked it up everything seemed fine, yet the screen was completely white. No signs of cracks or a broken lcd. So I've tried the following: Soft reset, Hard reset, took out the battery, took apart the phone and disconnected the lcd and then re connected it. Still the same problem. WHITE SCREEN!
I can still receive/make calls, when i touch the screen in places where i remember the menus to be it still responds due to the noise, also the open and close noise still sounds.
The phone was bought new on Ebay, so i don't have a warranty through them or AT&T. After much research I hear people saying the same has happened to their phones as well and that there is a ribbon or flex cable problem. Something about still giving power to the LCD but not data, thus the white screen.
Now what I dont understand is do I need a new LCD because it has that ribbon/flex cable on it???? (link)
or
Do I need this product?(link)
Both contain a "flex cable" so im confused and frustrated, someone please help! any ideas would help

whew bought an LCD with digitizer on ebay for $45 and fixed it. Very easy process

vsicarbon said:
whew bought an LCD with digitizer on ebay for $45 and fixed it. Very easy process
Click to expand...
Click to collapse
hi there, would it be possible to post the link to ebay item? i also need a new touch-screen.tnanks

I am curious about this as well. I have a friend who has a hermes and he mentioned to me that that his screen was starting to go white like explained here. I look at his phone and I also noticed that the bottom hardware keys were not working at all.
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Anyone have any experience with this?
Thanks,

I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Click to expand...
Click to collapse
That i dont know but here is the link to the LCD screen w/ digitizer
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&Item=350099750789&Category=162&_trksid=p3907.m29
Same product and vendor I got mine from. Shipping took 3 business days. I advice to buy the insurence

Park City said:
I am curious about this as well. I have a friend who has a hermes and he mentioned to me that that his screen was starting to go white like explained here. I look at his phone and I also noticed that the bottom hardware keys were not working at all.
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Anyone have any experience with this?
Thanks,
Click to expand...
Click to collapse
Tuck in for a long read and perhaps no single answer for all cases:
http://forum.xda-developers.com/showthread.php?t=303872
In short, yes the d/pad cable and LCD screen connections are linked which is why it is not uncommon for the white screen to show up when the d/pad is not working.
To the OP - I would just point out that if you get the white screen after a fall it may just be a loose connection at the d/pad and no need for new parts.
Dismantling instructions here:
www.mikechanon.net
But let's not start discussing the white screen here, please use the first link I gave above if you need to post.
Mike

a user i dont recall now his name,fixed is whitescreen by replacing the camera,open the device and remove the camera module, reassemble to test.

Need help! Can't get pass Align Screen on Bootup

i've installed wm6.1, WM2004SE, then booted it up, but can't get pass the first align screen. i've pushed on the cross hairs but it just keeps on asking me to point some more.
I may have screwed it up when i force the pen on the pda screen it damaged the screen protector pretty bad. but when taken off the original face seems to be ok. and it was okay before i reflashed.
however i could not align the screen even before reflashing it.
What should I do?
Is there a way out of the screen align?
Thanks.
Anthony
[email protected] if u can email me too. otherwise i'll try to locate this thread again.

there is a way by placing a nowelcome file or something on the sdcard
but if one can't align the screen one can't use it for touch input at all
this is the reason why align screen autostarts

I found a link a while ago but not now, that will align your screen semi-properly and allow you to pass it without input. Search or ask in the Hermes forum. Some of their phones suffer a terrible screen alignment issues, so they found an application that blind people use to automate the process.

http://forum.xda-developers.com/showthread.php?t=271959
Does this work?

Thanks everyone, i've decided to just replace the touchscreen digitizer. now i got another problem, the cable that came with the touchscreen, well it seems i have to solder it on or something and use a piece of tape.
Quite small for someone who doesn't solder to try, so i'll probabl find an electrician and pay him to do it. hopefull he wont charge too much or messed up the xda ii.

Touchscreen not responding, backup question

Hi all,
Looks like my Sprint Vogue is flaking out on me. The touchscreen is suddenly and without warning not working at all. Everything else works (all other buttons, activesync, all functions). I'd like to do a hard reset before giving up on it, but I'd really like to sync my contacts/messages/photos/etc before doing that. So here's the problem- I use Dashwire to sync, and I'm unable to hit the "SYNC NOW" button!
Any ideas on how to switch to and activate the bottom left and bottom right menu buttons without being able to touch them? For example, the Inbox and Menu buttons on the Mail app screen, or Album/Slideshow on the Photos and Videos screen? If I can get to those I'll be able to activate the sync. Any help would be great!
Thanks,
Bogus

There is a application called "MyMobiler" which allows you to control your phone over ip/usb/bluetooth. If i remember correctly launching the installer on your pc while your phone is connected to activesynch will install it without having to press anything.

Awesome, thank you. That did exactly what I needed it to!
Once it finishes sync'ing I'll give the reset a shot and see if the screen is really borked or not.

No problem glad i could help. If the touchscreen refuses to work you might wanna try replacing it. The part is called a digitzer and they go for 15-20 dollars online. I bought one and it wasn't difficult at all to replace.

Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.

bogus83 said:
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
Click to expand...
Click to collapse
How would the touch screen instantly not work?
maybe someone let it fall and put it back to normal like nothing happened
and i know what u mean.I dont wanna give up my vogue. EVER,
but im 15...by the time im 30, i wont remember what vogue is.LOL.

Actually, it seems to have developed a very small air bubble in the very upper left corner. I'm pretty sure that's causing the digitizer to think there's constant pressure in that area, evidenced by the "Start" menu occasionally activating when I turn on the phone. I ordered a new digitizer anyway- the set of torx screwdrivers I'd need to open the case cost the same as a new digitizer and the screwdriver I need. I don't really understand how the air bubble formed (or even what it is contained in), but one way or another I'll resolve the problem next week.
And I just turned 26- I'm sure by the time I'm 30 I'll be sporting a Touch Pro 4 running Windows Mobile 8.5

Well, the digitizer and tools came much faster than I'd anticipated (I won the auction on eBay on Friday, paid same day, and got it in the mail today, shipped from CA to NY!). So I dove right in. It was a straightforward affair- remove the four torx screws from the back under the cover, remove the speaker, pry open the front from the mainboard, disconnect the keypad circuit board from the mainboard and the digitizer from the keypad board, push out the old digitizer, swap in the new one and hook it all back up.
Not for the faint of heart to be sure, but for someone who likes to tinker it was a lot of fun. Took maybe 15 minutes because prying the case from the mainboard was difficult. More accurately, the top plastic case is extremely thin and fragile- if you do this you'll almost definitely crack it in at least one place. If not, you'll crack it pushing the digitizer out from behind. But I'm not that worried about cosmetics, I got my Vogue second-hand off-contract, refurbished, so it wasn't exactly mint to begin with.
On the plus side, the repair worked like a charm! I tested every touch feature I could think of and as many areas of the screen as I could, it actually seemed to respond better than when I initially got the phone. The odd part is I could still see the air bubble in the old screen, and couldn't flatten it out even by squeezing on both sides of it. I wish I knew how it formed so I could prevent it from happening again, but I'll just have to be careful.
So to anyone considering this project:
If you're worried about damaging the casing and have insurance or a warranty or something like that, take it to the phone company to get it repaired.
For anyone else, the $15 bucks for the screen and three tools is a lot cheaper than buying a new phone. Plus you get the geek cred for repairing your own phone.

[Q] HD2 Screen Trouble, Looking for an answer to buy the right part

Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!

AngelDeath said:
Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
Click to expand...
Click to collapse
Its definetly an LCD issue, anyways not a major issue, as long as you can dismantle the phone and clear up the area btw the LCD and Keypad, i guess it should be back to normal

When you say Clear up the area, mind clarifying what that means? I can dismantle the phone, at this point it would probably be cheaper then sending for repair especially that its most likely out of warranty anyway.
I'm pretty much under the impression I am going to need to buy a lcd/digitizer combo to fix this. Unless I dont have to, cause like I said there is no bleeding and the phone works fine (minus the touchscreen issue caused by the end key) I can navigate thru the phone using droid explorers Screencast.

well what i intened to say was that there could be particles of dust or debris that is causing the LCD ribbon to come out a little, Coz i had a similar issue with "Dead touchscreen workin hard press end key " , later when i dismantled the phone and put it back again my screen looked exactly like yours, all i had to do was open it again and fix the LCD flex to the Main board properly thats all.
on a side note:
Well the touchscreen issue eventualy died all together, and i now have a replaced LCD from HTC and the screen is dull

A500 seems bricked but not bricked (I think)

Hi, I cracked my outer screen on my A500 and just got a replacement. The tablet worked fine though. The touch screen still allowed selection of anything on the entire screen even though it had lots of cracks on it. The LCD screen wasn't damaged at all.
Followed the videos to replace the screen that are posted to the letter, slowly and methodically. So I separated the outer screen from the display OK (it was a bit of a challenge since the double sided tape was holding pretty good).
Everything went together OK. I go to start it and the screen glows as it normally does as the very first part of the power-on. But nothing else. No logo, no messages - nothing.
But I plugged it into my PC via micro USB on a whim and lo and behold, I can actually see the internal storage and SD card. Looks like everything is there. And if I do the long press where I recall some of the icons are, I can feel the slight vibration as it selects the icon. So it would also appear that the touch screen is functioning too.
So it looks like the unit boots but for some reason, won't display. The screen just glows faintly like the very first part of a power-on.
Is there hope? Is there something I can do or check? Is there a way to verify the LCD without buying a new one?
Thanks,
Bob

RKramkowski said:
Hi, I cracked my outer screen on my A500 and just got a replacement. The tablet worked fine though. The touch screen still allowed selection of anything on the entire screen even though it had lots of cracks on it. The LCD screen wasn't damaged at all.
Followed the videos to replace the screen that are posted to the letter, slowly and methodically. So I separated the outer screen from the display OK (it was a bit of a challenge since the double sided tape was holding pretty good).
Everything went together OK. I go to start it and the screen glows as it normally does as the very first part of the power-on. But nothing else. No logo, no messages - nothing.
But I plugged it into my PC via micro USB on a whim and lo and behold, I can actually see the internal storage and SD card. Looks like everything is there. And if I do the long press where I recall some of the icons are, I can feel the slight vibration as it selects the icon. So it would also appear that the touch screen is functioning too.
So it looks like the unit boots but for some reason, won't display. The screen just glows faintly like the very first part of a power-on.
Is there hope? Is there something I can do or check? Is there a way to verify the LCD without buying a new one?
Thanks,
Bob
Click to expand...
Click to collapse
Well Bob, glad to see some folks take matters into their own hands!
I can't find the post, as it was a couple years or so ago. But I specifically remember a similar situation. And from what I know, when you tighten/place the screens together, you have to make sure you tighten them evenly, or else nothing works. Something to that effect. Also, I would probably take it apart again, and double check that everything is connected the proper way. Look for possible bent pins and such.
As far as I know, there are no software maintenance apps to check the lcd. Not to my knowledge anyhow, As we pretty much have all maintenance software for the 500/501.
Wish I could be of more help. I know awhile back, a couple of folks here in the forum replaced theirs after their kids stepped on them.