Database Users

Dust under the screen...

Has anyone successfully cleaned the dust in their htc evos?
I have some dust in the top left corner near the htc logo and it is definitely under the screen and not under my screen protector.
Is there a way for us to open the evo and get to the area of the screen in question and use a can of compressed air to get the dust off?
If there is a way where are the directions? I haven't seen a how-to on opening the evo to get to the screen area.
Thanks in advance.
My phone is great working condition (rooted with custom kernel, theme, etc) and I would rather avoid having to bring my phone in if I don't have to.

I have the exact same problem. dont know whats causing it. but upper left. its been growing over the last month. making its way out into the center slowly but surely. very distracting. id love to be able to get rid of it.

dust, top left here too. not much, but i can see it only under sunlight.

gigabit said:
dust, top left here too. not much, but i can see it only under sunlight.
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Same, it's only noticeable at the right angle and light. For now I will wait it out. Hopefully it doesn't get too bad in a short period.

Same here. Have not noticed it on my wife's yet.
-frank
Sent from my PC36100 using XDA App

Its because of the gigantic unprotected hole for the audio. Happens to all Evos.

Yes I have it also. I contacted HTC directly and you have to send it to them and they will keep it for 2-3 weeks. They also said in the email that there technician will determine if its a warranty fix or not. So good luck. Anyone else get theres fixed?

werxen said:
Its because of the gigantic unprotected hole for the audio. Happens to all Evos.
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Nope its not from that I had a dust shoot plug since I got my EVO and it still had dust under the screen. Took the phone to the repair center and they replaced the screen. The screen is a complete unit which includes the black plastic and the buttons. Its all one piece. They showed it too me after they took it apart and we had no idea how the dust got in there.

zone23 said:
Nope its not from that I had a dust shoot plug since I got my EVO and it still had dust under the screen. Took the phone to the repair center and they replaced the screen. The screen is a complete unit which includes the black plastic and the buttons. Its all one piece. They showed it too me after they took it apart and we had no idea how the dust got in there.
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So Sprint was able to fix it at there repair center? Is it a quick fix or do you have to leave it? Did you have to buy the phone from Sprint also?

mconigs78 said:
So Sprint was able to fix it at there repair center? Is it a quick fix or do you have to leave it? Did you have to buy the phone from Sprint also?
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It takes about 20 minutes I did not leave the phone it was still rooted. I bought it at radio shack. Problem was the ear piece started crackling like it was blown. the guy worked on it some more now the ear piece doesn't work at all and a replacement EVO is on the way. Another post exists about this. They told me they have 3 revisions of the screens mine was rev. 2 they replaced with a rev. 3.

I had the same problem. I unrooted (big deal) took it to a repair center and they were going to clean it out for me. Turns out the internals of the power button were broke and I walked away with a brand new phone. Went home, used unrevoked and rerooted (another big deal) and haven't had any problems after having the phone for a month. Just take it in. Worst case they clean it. (Rooting and unrooting is too easy. Don't be lazy. Its a new phone.)
Sent from my PC36100 using XDA App

gu3r0 said:
I had the same problem. I unrooted (big deal) took it to a repair center and they were going to clean it out for me. Turns out the internals of the power button were broke and I walked away with a brand new phone. Went home, used unrevoked and rerooted (another big deal) and haven't had any problems after having the phone for a month. Just take it in. Worst case they clean it. (Rooting and unrooting is too easy. Don't be lazy. Its a new phone.)
Sent from my PC36100 using XDA App
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They can't clean it the screen is a sealed unit it has to be replaced. They didn't care that the phone was rooted. I called and asked what their policy was on rooted phones they didn't care as long as you aren't having software issues.

Not what the Guy at sprint said. He said they had cleaned a couple other ones.
zone23 said:
They can't clean it the screen is a sealed unit it has to be replaced.
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Sent from my PC36100 using XDA App

gu3r0 said:
Not what the Guy at sprint said. He said they had cleaned a couple other ones.
Sent from my PC36100 using XDA App
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I don't know how I saw it.

The piece all the way to the left is the screen the dust gets inside of it. It does not come apart. Maybe this second photo but I don't believe the dust was under that glass. I think it was in the display itself. Either way they replaced all of it.
I can't really ague that the dust wasn't under the glass maybe it was. I also can't argue that they can't take the glass off maybe they can. Either way I didn't care as long as it was cleaned.

In the pictures you posted it looks to me like it lacks a complete seal and more of an adhesive to keep the two layers together. But like you, it really didnt matter to me as long as it was getting resolved, and it was even better news I left the store with a brand new one.
zone23 said:
The piece all the way to the left is the screen the dust gets inside of it. It does not come apart. Maybe this second photo but I don't believe the dust was under that glass. I think it was in the display itself. Either way they replaced all of it.
I can't really ague that the dust wasn't under the glass maybe it was. I also can't argue that they can't take the glass off maybe they can. Either way I didn't care as long as it was cleaned.
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I have the exact same problem, dust in the upper left hand corner.

I just realized I have dust on the upper left hand corner also. I am kind of pissed it's only a little over a month old.

Same thing, yet my evo is only two weeks old.
Sent from my EVO

I just had my screen replaced at Sprint because of dust in the upper left corner. The rep told me it was a known problem. Had my phone back in a little over an hour and a half. Gave it to them rooted and running Fresh...not a word was mentioned about it. This was on my launch day Evo with the Nova screen. I think the replacement is an Epson, but I don't remember how to check.

Omg major help.. build quality of my nexus 7.. screen glass is loose?

Hi I got my nexus 7 on Tuesday and yesterday I felt like there were some loose parts, but I just ignored it. Played around it more today and felt funny like the glass is coming off.. and just now I realized the glass is indeed loose.. from the casing.. I feel like I can literally take off the glass if I wanted to...
Does anyone else have this problem? What should I do... it doesn't affect the screen in any such way though. Everything looks fine on screen.
Except that when I play with it the glass/screen can be pushed and I can hear a crack sound like the glass is being clipped on to the casing..
OK like my left part of screen I push down and then pops back up ,making a clip sound.....
What do I do?
Sent from my Nexus 7 using xda app-developers app

Sorry just found some posts on same problem.. but what's the solution? Refund? Replacement?
Sent from my Nexus 7 using xda app-developers app

It sounds as if you have the same problem as many others. I presume the solution would be to go RMA it as others are doing. Or, if you're the brave type, you can attempt to fix it yourself by tightening a few screws inside, instructions are somewhere here.

Unlawful said:
It sounds as if you have the same problem as many others. I presume the solution would be to go RMA it as others are doing. Or, if you're the brave type, you can attempt to fix it yourself by tightening a few screws inside, instructions are somewhere here.
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Don't bother with the screws tried it several times never completely solved the problem
Sent from my Galaxy Nexus using xda premium

I would get a replacement. I get minor screen separation but only like a sliver over the Grey casing but nothing major.
Sent from my Nexus 7 using Tapatalk 2

The left side of my glass is loose too, not a lot. How long do we have to RMA ?
Crash

Thanks and Farewell

Well my digitizer gave up on me today and i am not bothering around trying to repair it as the phone is pretty screwed already with its broken camera ribbon.
Thanks to jokersax, Epinter for the ICS/JB and the other dev's who did the awesome roms i used on the Atrix 4G!

That sucks man, as you can see here http://forum.xda-developers.com/showthread.php?t=1880574
I am having some issues as well, hmm *puts on aluminum foil hat*
Maybe Motorola, is just stalling with the update, because they know 90% of atrix 4g are going to crap out within the next 2-3 months. *takes hat off*
Well best of luck man, I got a One S but I'm not super happy with it. Still using my atrix till I decide.

Same here. 2nd time digitizer has failed. Nexus arrived today. Was a nice run while it lasted. AT&T contract is done in two months, and thinking hard bout taking my nexus over to t-mobile and trying out unlimited data. Plan to buy one of the next gen phones with at least 5" screen. Old eyes tired of squinting :cyclops:
And thanks to all the kind folks in the forum, and mostly to the Devs that put in way more time than they probably should have.
I'll be lurking here still, -> in the nexus forum, c-ya

raithsphere said:
Well my digitizer gave up on me today and i am not bothering around trying to repair it as the phone is pretty screwed already with its broken camera ribbon.
Thanks to jokersax, Epinter for the ICS/JB and the other dev's who did the awesome roms i used on the Atrix 4G!
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That's about $50 US in parts to fix. lol I'll gladly take off your hands .
Sent from my MB860 using xda premium

Cab121 said:
That's about $50 US in parts to fix. lol I'll gladly take off your hands .
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Still just easier for me to get a new phone, the actual connector on the board got snapped for the ribbon and a friend of mine already took it off my hands for spares.
and to quote someone from another post
P05TMAN said:
Honestly, my atrix has a dead, horizontal line down the left side
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thats actually what happened with mine before the whole thing died lol

raithsphere said:
Still just easier for me to get a new phone, the actual connector on the board got snapped for the ribbon and a friend of mine already took it off my hands for spares.
and to quote someone from another post
thats actually what happened with mine before the whole thing died lol
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That's a fairly common problem with these phones. There is this very small ribbon that connects to the digitizer and its the weakest link in the entire phone. That thing rips then you got to get a new digitizer. (For the sake of anyone looking at the same issue read on) Most people take the thing apart and get lazy at the last pace by not removing the speaker and finger scanner, try to negotiate the little hole then rip it in the process. Take it all apart its only one extra step. Heating the glass up evenly with a blow dryer to loosen up the tape is a handy dandy trick to.
On a side note. I noticed after I dropped one recently with a brand new digitizer the following happened . Almost immediately it seemed that as I typed the digitizer was not selecting the same spots I was pressing on. About a day or two later sections of the digitizer stopped responding to any touch. So after fiddling with it I downloaded a simple drawing app and ran my finger around which highlighted or left blank the dead zone. I had all ready suspected the drop borked my didgitizer but that showed be a strip from top to bottom 1/4 inch wide that was dead. I removes the didgitizer and closely inspected it. I see absolutely no physical damage to ribbon, connectors, nor glass. The nerd in me won't let it go so if I figure out the whole story I'll let everyone know. Its an common issue so figured I'd offer the food for thought just in case anyone was wondering the same thing. No highjacking this is extra data for the topic if I learn anything rock solid I'll make a thread for it.
Sent from my MB860 using xda premium

Cab121 said:
That's a fairly common problem with these phones. There is this very small ribbon that connects to the digitizer and its the weakest link in the entire phone. That thing rips then you got to get a new digitizer. (For the sake of anyone looking at the same issue read on) Most people take the thing apart and get lazy at the last pace by not removing the speaker and finger scanner, try to negotiate the little hole then rip it in the process. Take it all apart its only one extra step. Heating the glass up evenly with a blow dryer to loosen up the tape is a handy dandy trick to.
On a side note. I noticed after I dropped one recently with a brand new digitizer the following happened . Almost immediately it seemed that as I typed the digitizer was not selecting the same spots I was pressing on. About a day or two later sections of the digitizer stopped responding to any touch. So after fiddling with it I downloaded a simple drawing app and ran my finger around which highlighted or left blank the dead zone. I had all ready suspected the drop borked my didgitizer but that showed be a strip from top to bottom 1/4 inch wide that was dead. I removes the didgitizer and closely inspected it. I see absolutely no physical damage to ribbon, connectors, nor glass. The nerd in me won't let it go so if I figure out the whole story I'll let everyone know. Its an common issue so figured I'd offer the food for thought just in case anyone was wondering the same thing. No highjacking this is extra data for the topic if I learn anything rock solid I'll make a thread for it.
Sent from my MB860 using xda premium
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If you didn't purchase an OEM digitizer the quality could be lacking from the start. Also check the ribbon clip for damage. I've swapped a few screens now and anything other than OEM may not work out of the package.
Sent from my MB860 using xda premium

Sass86 said:
If you didn't purchase an OEM digitizer the quality could be lacking from the start. Also check the ribbon clip for damage. I've swapped a few screens now and anything other than OEM may not work out of the package.
Sent from my MB860 using xda premium
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All good advice and info.
Must have mislead you in the post. I wasn't asking for anything but offering information. Probably got a few hundred digitizers under my belt by now. Just got a wild hair and decided to investigate a hard to reproduce problem instead if just throwing out another one lol. I agree 100% on OEM its a must and all that's ever used in my rebuilds. Cheers
Sent from my MB860 using xda premium

CREAKING/CLICKING SOUNDS on the LOWER LEFT CORNER

So i was doing a final check before i go ahead and unlock bootloader and start flashing since unlocking voids your warranty with google.
upon inspections, i found out that when i PUSH on the lower left corner on the phone, it creaks PRETTY loudly, it almost sounded like im clicking on my mouse....
Anyone else got this!??!?!

look at the frame of your phone. mine wasn't flush where the chrome and rubber frames met, and had to rma it

no, everything look uniform. Same color and all. it just clicks when i push out.
Also not when i plug in my charger and wiggle it a bit. it makes some noise....i know its not my charging cord cuz i use like 3 different ones.
Thanks,

You can relock the bootloader that's a non issue. I have the creaking clicking sound too but on the left side above the volume rocker. I was going to exchange it but went to the T-Mobile store and the sales reps N4 and the display unit do the same thing. No unevenness in the bezel to case on any of them either. I decided there are worse problems in the world.
Sent from my Nexus 10 using Tapatalk 2

i dont have this issue, phone really feel solid!

Have the same thing on the left side of the USB port looks flush but I can push it in a little and it makes a noise doesn't seem to be doing any hard and it doesn't look off so I'm fine with it
Sent from my Nexus 4 using xda app-developers app

I have the same creaking in the bottom left corner, right below the speaker. It creaks if I squeeze the two ends of the glass, or if I squeeze the bezel in that area. I'm slightly nervous that this may contribute to the back glass cracking, but I think that's probably being overly paranoid. I actually ordered a torx T5 screwdriver to see if loosening and tightening the screw in that area makes a difference. I'll post back here once I get the screwdriver and try it out.

nyijedi said:
I have the same creaking in the bottom left corner, right below the speaker. It creaks if I squeeze the two ends of the glass, or if I squeeze the bezel in that area. I'm slightly nervous that this may contribute to the back glass cracking, but I think that's probably being overly paranoid. I actually ordered a torx T5 screwdriver to see if loosening and tightening the screw in that area makes a difference. I'll post back here once I get the screwdriver and try it out.
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Please do. I'm a sufferer as well and just thought a few minutes ago if tightening the screws could help. Because if that's all it is, then... BALLIN'.
But seriously, even if it doesn't help, I think I'll be able to live with it. I mean I don't normally squeeze the bottom of the phone like that.

Patently waiting for a reply

I should have the screwdriver by Wednesday, according to USPS. I will update everyone once I get it.
Sent from my Nexus 10 using XDA Premium HD app

nyijedi said:
I should have the screwdriver by Wednesday, according to USPS. I will update everyone once I get it.
Sent from my Nexus 10 using XDA Premium HD app
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I have tried the Torx screwdriver for this issue. It doesn't do anything. My first Nexus was really bad with this problem, picking it up would cause a creak...you could even push the bezel at the bottom left corner and it would feel "mushy", as there was some slight give. I got an RMA and the replacement unit arrived yesterday. Same issue, but not as bad as the first one...there's no give on the bezel, but squeezing that left corner can produce a creak. Looking at the teardown on iFixit, I don't see what would cause this other than glue from the back or pressure on the speaker unit.

oh damn, that issue is worst than mines. Good luck on it bro
mines is just pushing in on the corner...i can pretty much live with it since i have my bumper on 24/7 but im thinking about getting a rma.
what do you guys think? rma or no?

ugotproblemz said:
oh damn, that issue is worst than mines. Good luck on it bro
mines is just pushing in on the corner...i can pretty much live with it since i have my bumper on 24/7 but im thinking about getting a rma.
what do you guys think? rma or no?
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If that's the only issue, and it's not that bad, I wouldn't rma it. The chances of getting one with something else wrong make it not worth it in my view.
Sent from my Nexus 4 using xda premium

yea, besides the corner issue, i have the buzzing from the earpiece as well..but other than that. everything else is perfect.
thanks

The creaking in the lower left of my N4 seems to have gotten worse. It's not a huge deal, especially since I normally keep my N4 in a TPU case, but it is annoying. Anyone else notice the same thing? I'm tempted to put a very small amount of crazy glue near where the glass and plastic meet in that corner (ever since a tiny amount of crazy glue completely fixed the screen lift problem with my N7, it's been on my mind for various fixes).

I have the same thing on the upper left corner just above the volume button. Again this is on the plastic surround. If I hold in landscape for example the area my left thumb goes lands right there and it creaks hell. However it won't do it again unless I press slightly on the glass in the same area and it clicks.
These all sound like clips or something not clicking into place.
My volume rocker was loose from day one, now the power button is getting loose the more I use it.
Poor BQ IMO.

I need to stay out of these forums you guys are making me paranoid looking for things I shouldn't. like squeezing my phone and doing all sorts of strange things lmao

daddioj said:
I need to stay out of these forums you guys are making me paranoid looking for things I shouldn't. like squeezing my phone and doing all sorts of strange things lmao
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Every time I grope my phone it makes a noise
Sent from my Nexus 4 using xda premium

daddioj said:
I need to stay out of these forums you guys are making me paranoid looking for things I shouldn't. like squeezing my phone and doing all sorts of strange things lmao
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Haha. Don't go too crazy. The creaking, at least in my case, is a minor annoyance. It's not a big deal. I've learned a long time ago that there's no such thing as a perfect phone.
Sent from my Nexus 4 using xda premium

nyijedi said:
Haha. Don't go too crazy. The creaking, at least in my case, is a minor annoyance. It's not a big deal. I've learned a long time ago that there's no such thing as a perfect phone.
Sent from my Nexus 4 using xda premium
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You guys are crazy.. you paid $300/$350 for this device, why would you settle for something that has defects?? Get a replacement from Google.. Cmon man
Sent from my Nexus 4

Back panel cracked in my pocket never dropped?

Ive had my nexus 4, for about a 1week. I'm very careful with my phones. Had the iPhone since the 3G-till the 4S switched back and forth beetween android. Having the G1 and the G2 then G2x and the GS3 now I have the nexus 4. Never having problem with a cracked screen on ANY PHONE. After a long shift at work 12hrs at a (Nissan dealership) I take my phone out of my pocket and the back is cracked?!?! Not once did I drop it or bump it in my jacket. So my only conclusion is that the phone is very sensitive and maybe with the slight pressure with crack? Anyone have same problem or info? Currently waiting for Google to send me my replacement. Hopefully I'm under warrnty for the crack. (fingers crossed)
Sent from my Nexus 4 using xda app-developers app

You must have bumped it or bent it. Glass doesn't crack by itself. Otherwise there would be tons of these posts on here.
That being said the back glass does look pretty thin, so a hit in the right (wrong) place could do the damage maybe. I dunno. Mine is caseless and it's still perfect.

AW: Back panel cracked in my pocket never dropped?
Maybe heat and cold diferences Do you have a pic of it ?
Sent from my HTC One X using xda premium

There are a few posts out there with this issue.
One off the top pf my head is:
http://forum.xda-developers.com/showthread.php?t=1999345
Not sure if it was in that thread or another but I saw a user say they had it on their desk, heard small popping/crackle noise, and the back of his N4 spider webbed from the bottom corner, which would support the idea of the temp changes causing it.

Bull****.
Sent from my Nexus 4 using xda premium

Because of its size it seems easy to angle it in a way where it can get flexed. I experience this using my.phone in my pockets often.

Two weeks of your time and $64 + shipping there is what it cost me. Google will not cover damage as a warranty claim and LG won't quote a price to repair. Good luck

Hi
christianrms said:
Two weeks of your time and $64 + shipping there is what it cost me. Google will not cover damage as a warranty claim and LG won't quote a price to repair. Good luck
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These phones can't really be kept in a trouser (pant) pocket without some potential problems. I think the main issue is when you go to sit down, your pocket bends into a right angle, and your phone wants to follow that shape. Being a fairly large phone it can't get find a space in your pocket where it isn't under some forces trying to bend it.
Eventually your phone starts to bend slightly, this at best may just cause the glass back to pull away from the back adhesive, at worse it bends enough to break the glass. It seems a similar issues were the cause of Wi-Fi antennas disconnecting internally on the HTC One X.
These type of devices are not called "pocket phones", they are called "smart phones" and don't respond well when stuffed into a trouser pocket.
Regards
Phil

My nexus 4 cracked as well. Had it inside a warm gym changing room then put it in my coat pocket ,which btw is big enough and located so that it wont bend the phone at all. I then went outside (imin the uk where it is snowing hence cold) then pulled it out and it had got a crack on it. Not happy to say the least, and no its not covered by lg warrenty.

PhilipL said:
These phones can't really be kept in a trouser (pant) pocket without some potential problems. I think the main issue is when you go to sit down, your pocket bends into a right angle, and your phone wants to follow that shape. Being a fairly large phone it can't get find a space in your pocket where it isn't under some forces trying to bend it.
Eventually your phone starts to bend slightly, this at best may just cause the glass back to pull away from the back adhesive, at worse it bends enough to break the glass. It seems a similar issues were the cause of Wi-Fi antennas disconnecting internally on the HTC One X.
These type of devices are not called "pocket phones", they are called "smart phones" and don't respond well when stuffed into a trouser pocket.
Regards
Phil
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That's the reason I wear baggy drawers! Carry a lot of things in them including this fragile glass phone! :good: