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Hello,
I've had my phone for over a week now and it was great until yesterday. Now I am unable to make any calls with it but data still works. I have attached some screen shots below. Any ideas on how I can resolve this?
The problem occurred 2 days after I flashed XWKE2. I tried a factory reset, no change. Then flashing to XWKE1, no change. Then back to XWKE2, no change.
Oh and the sim's not at fault, works perfectly with my I900 Omnia.
Ugh... samsung phones. My galaxy S and Nexus S both have this issue and it seems they still don't know how to fix it.
Usually I would just cycle airplane mode on and off to fix it. Sometimes that would cause the phone to never come out of airplane mode though... in that case I had to restart the phone.
Ussy said:
Hello,
I've had my phone for over a week now and it was great until yesterday. Now I am unable to make any calls with it but data still works. I have attached some screen shots below. Any ideas on how I can resolve this?
Click to expand...
Click to collapse
Ussy said:
Hello,
I've had my phone for over a week now and it was great until yesterday. Now I am unable to make any calls with it but data still works. I have attached some screen shots below. Any ideas on how I can resolve this?
The problem occurred 2 days after I flashed XWKE2. I tried a factory reset, no change. Then flashing to XWKE1, no change. Then back to XWKE2, no change.
Click to expand...
Click to collapse
O2 are suffering outage on their system at the mo. Just Google "O2 outage" for details.
Started yesterday and is continuing, they have engineers working on the problem.
try changing your radio band to gsm only..maybe that will help for some troubleshooting
Sent from my GT-I9100 using Tapatalk
dinan said:
Ugh... samsung phones. My galaxy S and Nexus S both have this issue and it seems they still don't know how to fix it.
Usually I would just cycle airplane mode on and off to fix it. Sometimes that would cause the phone to never come out of airplane mode though... in that case I had to restart the phone.
Click to expand...
Click to collapse
Thanks but didn't help. This issue may be O2's fault not Samsungs.
greigster said:
O2 are suffering outage on their system at the mo. Just Google "O2 outage" for details.
Started yesterday and is continuing, they have engineers working on the problem.
Click to expand...
Click to collapse
They should really tell their affected customers when something like this happens. This most likely is the reason as I tried making a call using the same sim in my Omnia and it didn't work. Thanks for the heads up.
iznee said:
try changing your radio band to gsm only..maybe that will help for some troubleshooting
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Thanks, tried it but didn't help.
There was a theft of equipment at a site near London, and it knocked out a large area of the country...
Goodness knows why a site of such strategic importance is unmanned, but it has caused a large blackspot...
Looks like service is back up now, for me at least. I probably should have googled 'o2 outage' before I reflashed my phone, but now I've turned off sending google usage data so hopefully my battery life will improve.
dinan said:
Ugh... samsung phones. My galaxy S and Nexus S both have this issue and it seems they still don't know how to fix it.
Usually I would just cycle airplane mode on and off to fix it. Sometimes that would cause the phone to never come out of airplane mode though... in that case I had to restart the phone.
Click to expand...
Click to collapse
Seems like yours might be more a case of ID TEN T error more than anything else because I've never experienced that on the Galaxy S or this Galaxy S II.
Hello guys, i got my Note a week ago, and i have had som problems with the network operator signal. The problem is that phone loses signal every day, and after restart the signal comes back but after (30-40 mins) sometimes longer the signal disapears. It is very annoying. First i thought it was a problem with the sim-card but after testing it on another phone it worked just fine. I never had this kind of problem before, and i dont no what to do. My operator is (Telenor Norway). Thanks for the help.
PS: Sorry if my english is bad, i tried my best
Is it phone signal completely or just data? I have had data connection problem with my SGS2, with factory reset it went away. But I always had my basic phone service.
shack_attack said:
Hello guys, i got my Note a week ago, and i have had som problems with the network operator signal. The problem is that phone loses signal every day, and after restart the signal comes back but after (30-40 mins) sometimes longer the signal disapears. It is very annoying. First i thought it was a problem with the sim-card but after testing it on another phone it worked just fine. I never had this kind of problem before, and i dont no what to do. My operator is (Telenor Norway). Thanks for the help.
PS: Sorry if my english is bad, i tried my best
Click to expand...
Click to collapse
I had the same issue (only with data connection) and solved it choosing manually the network instead of automatic in settings. No loosing of signal in three days in a row. I hope it helps!
It is the phone signal completly, i did try to set up connection manualy but i did not help. Tho i did not try the factory reset, going to try it now and see what happens. Thanks for the both suggestions.
Sent from my GT-N7000 using xda premium
Phone signal and data signal loss
shack_attack said:
It is the phone signal completly, i did try to set up connection manualy but i did not help. Tho i did not try the factory reset, going to try it now and see what happens. Thanks for the both suggestions.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I have the same problem. Since the day I got my Note, I experienced both phone signal lost and 3G/2G data signal lost. Also tried factory reset and changing data to manual mode but still getting the same problem. Sometime it is the 3G/2G signal lost and some other times both phone and 3G signal lost.
The big problem here is that the moment the signal is lost, it will not automatically resumed. You never noticed it because the phone signal bars is still there running fine up and down. You thought it is okay but in fact no body can call you. You only get to notice it the time when you tried to dial a call out then only you discovered that there is no call signal. Too late - you may missed many important and urgent call !
To get the signal back, the only way is to soft reset your Note.
I get around with the above problem by installing an app called "No Signal Alert" it is free. This app will play a sound and vibrate when there is signal lost.
There's plenty of different radio for note. Try find them in the development section
Sent from my GT-N7000 using xda premium
thehackersz said:
There's plenty of different radio for note. Try find them in the development section
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Hi thehackersz,
Thank you for your feedback. I have done a search on the development section but all the discussion looks confusing to me. I do not know where to get started.
Please help !
what happen finally???i have the same problem with different roms and now with ics????is there any solution??
I'm running my A500 completely stock. Since the ics update, the tablet won't auto-connect to my Wifi when I start it up. I've tried forgetting and re- establishing the connection and that failed to fix it? Anyone else with the same problem or best a solution? It's not a huge deal but certainly annoying. Thanks ahead of time.
Phil
Sent from my A500 using xda premium
Have you tried a factory reset? Some have reported that fixed the problem for them. Back u your data first tho.
Is your wifi problem all over or a specific area?
Ever since the update if i'm not right next to my router i won't get more then 2 bars many people have reported diff problems w/wifi since the update i tried a reset and it didn't fix anything for me but idk it might help you out
There's a post in the Q&A section about this problem, I also experienced a similar problem, it is hard to tell or proof giving we can't easily toggle between two different builds, but I do have trouble on the wifi now, where I was using it fine before.
godfatherrules said:
I'm running my A500 completely stock. Since the ics update, the tablet won't auto-connect to my Wifi when I start it up. I've tried forgetting and re- establishing the connection and that failed to fix it? Anyone else with the same problem or best a solution? It's not a huge deal but certainly annoying. Thanks ahead of time.
Phil
Sent from my A500 using xda premium
Click to expand...
Click to collapse
I had exactly the same problem when I updated this morning (UK Midlands), no wifi connection and a boot loop.
Reset didn't work but full factory reset did. Now connects with no problem at all.
Unfortunately I forgot that I would lose all my bookmarks 'Doh!'
Never mind, got a shiny new tablet (or it feels like it anyway ;-) )
The minute I turn on my 3g any normal voice calls made from my phone gets disconnected within a second.
If I switch to Wifi / 2g the issue is solved!
I have tried Settings - Call Settings - Additional settings - Caller ID but the option of caller id itself is unselectable!! I have read many people saying to select caller ID and set network default fixing the problem but on my phone it is unselectable!
Please advice on how I can fix this problem! Thank you
Facing exactly the same probelm
Dark Prince X said:
The minute I turn on my 3g any normal voice calls made from my phone gets disconnected within a second.
If I switch to Wifi / 2g the issue is solved!
I have tried Settings - Call Settings - Additional settings - Caller ID but the option of caller id itself is unselectable!! I have read many people saying to select caller ID and set network default fixing the problem but on my phone it is unselectable!
Please advice on how I can fix this problem! Thank you
Click to expand...
Click to collapse
Even i am facing exactly the same problem. Any help to fix this would be greatly appreciated. I think this has started after updating the software.
Dark Prince - Did you too update the software from 2.1 to 2.2 before this problem started?
Any relief for this problem pls?
Sent from my MB525 using xda app-developers app
Not solved.
mrsukesh said:
Even i am facing exactly the same problem. Any help to fix this would be greatly appreciated. I think this has started after updating the software.
Dark Prince - Did you too update the software from 2.1 to 2.2 before this problem started?
Click to expand...
Click to collapse
No I am running stock 2.3.6 and havent done any updates since I got my phone 6 months back! The problem is still not resolved!
I beleive it is a problem with my carrier Airtel as they say that there is 3g upgradation going on in my area. But I still face this problem all around Bangalore!! I cant understand what is the major cause of this problem! I have used my sim in my friends Sony Ericsson Arc and there is no issue whatsoever! Im still waiting for a solution. Please lemme know if you find anything as well! Tx
I don't think its a problem with airtel because I'm facing this problem with vodafone, I m facing the same problem with airtel sim also in the same handset however same sims are working fine with other handsets.
Initially vodafone told it might be a problem in their network but after checking they confirmed that there is no issue with their network.
I feel its an issue with phone itself but know its related to hardware or software. Factory reset also didn't work, tried all possible ways that I could think of including replacing sim but no lucktill now.
I took phone to motorola service too, all they could suggest was to replace sim and factory reset which I've already done, only solution left is to give the phone for checking and they need 2 days to check if any fault is there.
Did your phone always had this problem or started recently? Do u remember making any settings in phone before this problem started?
Sent from my MB525 using xda app-developers app
This problem was recent.
mrsukesh said:
I don't think its a problem with airtel because I'm facing this problem with vodafone, I m facing the same problem with airtel sim also in the same handset however same sims are working fine with other handsets.
Initially vodafone told it might be a problem in their network but after checking they confirmed that there is no issue with their network.
I feel its an issue with phone itself but know its related to hardware or software. Factory reset also didn't work, tried all possible ways that I could think of including replacing sim but no lucktill now.
I took phone to motorola service too, all they could suggest was to replace sim and factory reset which I've already done, only solution left is to give the phone for checking and they need 2 days to check if any fault is there.
Did your phone always had this problem or started recently? Do u remember making any settings in phone before this problem started?
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
You're right.. I guessed the same! Well this phone has been giving me this problem since January of this yr. Before that it was perfect! I cant remember making any changes in the settings. I have also done a factory reset but the issue isnt solved. I cant understand what to do now?! this really is getting irritating cause every time i have to make a call i switch off the Data using toggles widget and turn on again once done. I cant do this forever. Even the calls which I get from someone else gets cut in a second and appears as a missed call. I desperately need someone to suggest a cure for this!
Do let me know if you have made any setting changes recently . I ll try to remember if there is any common changes we have made and try to find a solution for this.
Additional info
Dark Prince X said:
You're right.. I guessed the same! Well this phone has been giving me this problem since January of this yr. Before that it was perfect! I cant remember making any changes in the settings. I have also done a factory reset but the issue isnt solved. I cant understand what to do now?! this really is getting irritating cause every time i have to make a call i switch off the Data using toggles widget and turn on again once done. I cant do this forever. Even the calls which I get from someone else gets cut in a second and appears as a missed call. I desperately need someone to suggest a cure for this!
Do let me know if you have made any setting changes recently . I ll try to remember if there is any common changes we have made and try to find a solution for this.
Click to expand...
Click to collapse
I also want to state that when my 3g was on before the issue began it used to be displayed as H - meaning high speed internet. Since the day I ve been facing this problem the H symbol changes to 3G - once this transition takes place immediately call gets dropped. I ve never seen the 3G being displayed before the problem.
Question: Does the 3G have to be switched off automatically once a call is made? Like for eg. if you re connected on wifi, even when you are in a call the wifi is still on and active in the background.
Is the 3G supposed to switch off automatically once a call is made just like it does when in 2g??
Some of the things I remember which happened before this problem started are:
1) I updated the firmware.
2) I kept a heavy bag on my phone by mistake.
3) I changed the phone's battery, I'm now using the an extended battery bought from eBay.
4) I changed the screen guard, using a matte finish guard now. (wondering if the solvents that they use while fixing the screen guard have any impact on this)
5) I started using the application Team Viewer a lot to operate my home laptop from office.
I've mentioned everything that I could think of, is any of this matching with you?
Its was a very good handset till this problem started, I don't want to buy a new phone just to fix this problem.
One more thing I observed is that this problem has increased over time, initially when this came to my notice 50% of the calls got cut while using 3g, but now all calls are dropped while using 3g.
The calls - both incoming and outgoing are working fine even if 3g is on but no data is being transfered. Once the call is connected 3g works fine. The problem is only in starting/initiating the call while 3g data transfer is happening once the call is connected 3g is fine.
Regarding my usage:
I've been using this phone very roughly from past one n half year, I use it regularly to download using both wi fi n 3g, I listen to music everyday using bluetooth n also watch many movies on my phone itself.
In short usage is very high n rough.
Could it be a wear n tear damage because of this?
Pls let me know if any of the mentioned points match with you which will help us locate the reason for the problem.
Sent from my MB525 using xda app-developers app
No matches!
Dark Prince X said:
You're right.. I guessed the same! Well this phone has been giving me this problem since January of this yr. Before that it was perfect! I cant remember making any changes in the settings. I have also done a factory reset but the issue isnt solved. I cant understand what to do now?! this really is getting irritating cause every time i have to make a call i switch off the Data using toggles widget and turn on again once done. I cant do this forever. Even the calls which I get from someone else gets cut in a second and appears as a missed call. I desperately need someone to suggest a cure for this!
Do let me know if you have made any setting changes recently . I ll try to remember if there is any common changes we have made and try to find a solution for this.
Click to expand...
Click to collapse
mrsukesh said:
Some of the things I remember which happened before this problem started are:
1) I updated the firmware.
2) I kept a heavy bag on my phone by mistake.
3) I changed the phone's battery, I'm now using the an extended battery bought from eBay.
4) I changed the screen guard, using a matte finish guard now. (wondering if the solvents that they use while fixing the screen guard have any impact on this)
5) I started using the application Team Viewer a lot to operate my home laptop from office.
I've mentioned everything that I could think of, is any of this matching with you?
Its was a very good handset till this problem started, I don't want to buy a new phone just to fix this problem.
One more thing I observed is that this problem has increased over time, initially when this came to my notice 50% of the calls got cut while using 3g, but now all calls are dropped while using 3g.
The calls - both incoming and outgoing are working fine even if 3g is on but no data is being transfered. Once the call is connected 3g works fine. The problem is only in starting/initiating the call while 3g data transfer is happening once the call is connected 3g is fine.
Regarding my usage:
I've been using this phone very roughly from past one n half year, I use it regularly to download using both wi fi n 3g, I listen to music everyday using bluetooth n also watch many movies on my phone itself.
In short usage is very high n rough.
Could it be a wear n tear damage because of this?
Pls let me know if any of the mentioned points match with you which will help us locate the reason for the problem.
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
Well Sry but nothing in common! For me since the beginning of the problem, 100% of the calls are getting dropped! its been a month now. Do you face this problem in a specific area or all over town? Ive searched a lotta forums for an answer but to no avail! I dont know if rooting the phone will help!?!?! but that is my next step. Did you try going to Settings<Wifi and Networks<Mobile networks and selecting 3G only? FOr me the problem persists but i guess you should try this.
Hmm, problem is all over the town.
I've also selected 3g only in settings.
Even I'm thinking of rooting my phone but I'm afraid I'll brick my phone.
How are you planning to root your phone?
Sent from my MB525 using xda app-developers app
I guess we have 2 probs in common!
mrsukesh said:
Hmm, problem is all over the town.
I've also selected 3g only in settings.
Even I'm thinking of rooting my phone but I'm afraid I'll brick my phone.
How are you planning to root your phone?
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
I ve posted on a forum for rooting advice as well! Still confused on which procedure to follow. The cm10 JB from Quarx sounds promising but only for defy MB525! Lucky you. I still have to wait for the MB526 which is not yet stable!
Thanks, can you pls provide the link to the page where step by step rooting instructions have been provided..
Do let me know if you come across any solution or workaround for this problem, I'll also update you if I get any..
Sent from my MB525 using xda app-developers app
Root
mrsukesh said:
Thanks, can you pls provide the link to the page where step by step rooting instructions have been provided..
Do let me know if you come across any solution or workaround for this problem, I'll also update you if I get any..
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1768702
This link seems to be the best method based on comments but I dont know how to.
Phone given for Service!
Dark Prince X said:
http://forum.xda-developers.com/showthread.php?t=1768702
This link seems to be the best method based on comments but I dont know how to.
Click to expand...
Click to collapse
Ive given my phone for service today. Hope I ll get my phone fixed!
Great, let me know if its fixed. I'll also get it done.
Rooting seems to be complicated, didn't do it as I'm afraid of briking my phone.
Sent from my MB525 using xda app-developers app
Still in service
mrsukesh said:
Great, let me know if its fixed. I'll also get it done.
Rooting seems to be complicated, didn't do it as I'm afraid of briking my phone.
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
I gave my phone for service yest and I am expecting it tomorrow in the evening. Will Keep you posted on the update.
Same problem
I am EXACTLY facing the same problem. I have an AirTel sim and I don't remember from this problem got started. I tried restoring factory setting, flashing the phone in authorized service center and nothing helped. I was about to install custom ROM and just read this thread in the forum. I will wait for some more time to see if any of you is lucky enough to find a solution for it.
As a temporary workaround, I have changed the GPRS to 2G and its working now. In 3G, if I try making calls, the data connectivity will not be cancelled, but in 2G, as soon as you hit the green button, the data will be cancelled.
Please reply if you find any solution for it. Thank you!
Solved!
Noob-New said:
I am EXACTLY facing the same problem. I have an AirTel sim and I don't remember from this problem got started. I tried restoring factory setting, flashing the phone in authorized service center and nothing helped. I was about to install custom ROM and just read this thread in the forum. I will wait for some more time to see if any of you is lucky enough to find a solution for it.
As a temporary workaround, I have changed the GPRS to 2G and its working now. In 3G, if I try making calls, the data connectivity will not be cancelled, but in 2G, as soon as you hit the green button, the data will be cancelled.
Please reply if you find any solution for it. Thank you!
Click to expand...
Click to collapse
Please call me at 09900567837 . I ve found the issue to the problem!
Please find if anything in common
Dark Prince X said:
Please call me at 09900567837 . I ve found the issue to the problem!
Click to expand...
Click to collapse
1) Does anyone of you NOT use motoblur Account????
2) Does anyone of you NOT use google account in your phone?
I think the solution lies in the questions above. If you use either one, the problem will persist. Try to factory reset your phone and skip log in Motoblur and Skip google account sync. The problem should be solved.
No luck
As suggested by you, I did a factory reset and tried making call without adding Google account and it didn't workout. I had the same problem. I even tried adding another Google account (after wiping data) and same problem. I lost hope
I am gonna use my mobile with 2G only till someone finds a permanent solution.
Thanks for your help!
hi friends,
i have a peculiar problem with my sgy now. it started showing for past 1 month. my galaxy y turns off itself randomly.some times it may happen from my pocket ,some times it happens when the phone is not used for a long time and kept idly, it happens also when attending a call. so i am not sure that its not deep sleep switch off problem. this happens both in stock and custom rom or kernels.i have tried many combinations of it. After turning on the phone from random shut down setcpu shows unclean shut down warning and network fails to register to a network for more than 5 mins. i need to manually scan for network. Guys how can i find the reason for the shut down? is there any logs which shows the reason for shutdown? how i can i solve this? is the a problem due to ageing of my sgy? any sort of help is appreciated.
its most likely a kernel problem - if changing kernels doesnt solve it best thing to solve all problems is just to flash stock rom via odin and start again
marcussmith2626 said:
its most likely a kernel problem - if changing kernels doesnt solve it best thing to solve all problems is just to flash stock rom via odin and start again
Click to expand...
Click to collapse
i had done that too. stock rom nd kernel too wont help.i have a dbt that after using usb debugging to get get logcats this prblm seems to be arising more.
Sent from my GT-S5360 using Tapatalk 2
jaison thomas said:
i had done that too. stock rom nd kernel too wont help.i have a dbt that after using usb debugging to get get logcats this prblm seems to be arising more.
Sent from my GT-S5360 using Tapatalk 2
Click to expand...
Click to collapse
did ur phone is "just" turn off it self or it can turn on too?
if your phone is can turn off and on it self it's probelly ur power button is the problem...
hope can help
and
sorry my englis
jaison thomas said:
hi friends,
i have a peculiar problem with my sgy now. it started showing for past 1 month. my galaxy y turns off itself randomly.some times it may happen from my pocket ,some times it happens when the phone is not used for a long time and kept idly, it happens also when attending a call. so i am not sure that its not deep sleep switch off problem. this happens both in stock and custom rom or kernels.i have tried many combinations of it. After turning on the phone from random shut down setcpu shows unclean shut down warning and network fails to register to a network for more than 5 mins. i need to manually scan for network. Guys how can i find the reason for the shut down? is there any logs which shows the reason for shutdown? how i can i solve this? is the a problem due to ageing of my sgy? any sort of help is appreciated.
Click to expand...
Click to collapse
It is a hardware problem.... Get ur phone repaired....
JUST PRESS THANKS IF I HELPED...
I've got that same problem too.,. when im going to shut down, it automatically turns on it self.,. ? what's the problem???
Jay4ΓΌ said:
I've got that same problem too.,. when im going to shut down, it automatically turns on it self.,. ? what's the problem???
Click to expand...
Click to collapse
I had a similar problem a few months after receiving my SGY (a few years ago now). It was new at the time so I swapped it twice under guarantee but without success - even the replacement SGY's did the same. I also got the SIM changed twice since they thought my old SIM caused the issue. Still no success.
The solution was to change from the provider, Vodafone, who I had been using for several years. Fortunately the new provider used the same frequencies and I could keep my number.
I suspect that the culprit was Vodafone's version of 4G, which was being tested downtown at the time before rolling out elsewhere. The crash/reboots wouldn't happen at home in the suburbs just downtown where I worked in the city center and where Vodafone was doing their early testing.
My new provider installed their own 4G system a year or so later but without causing issues so I am still with the new provider.
Perhaps you could try a cheap PrePaid SIM from a different provider: maybe it solves your problem?
Yeah !