Database Users

I need some serious help.

My Nexus one won't turn on. I tried flashing RADIO 32.24.00.22U_4.03.00.21_2 that I downloaded from Modaco.
After it failed to install showing the error message like
"Multiple Radio images"
and a few others I try to reboot it.
when trying to reboot it there showed a picture of a android and a orangish arrow and a box.
Help...I think I bricked it.

Help?
Please?

Can you get into boot loader? Hold down the track ball, then power on, and keep holding down the track ball...
Also, try holding down the "volume down" toggle button while powering on if the track ball method doesn't work...
If both don't do anything but take you to that same screen, let it sit on that screen for a bit, say 10 minutes just in case...
If still nothing, see what happens when you plug your phone into your computer with the data cable, is it recognized? If so, can you get ADB to recognize it?

Jackasaur said:
Help?
Please?
Click to expand...
Click to collapse
can u get to the recovery image? if u can, its not bricked.

well I tried plugging it into the computer, I tried the wall charger, and nothing seems to work. The LED doesn't come on, and the button combination doesn't work. So I think it's dead for good. :C Before everything got screwed All I saw was a box and an arrow pointing at a android. Which I think meant it was unboxing. I then thought it froze so I tried to take the battery out, and after that it didn't turn on anymore. No LED, no recovery, no nothing. :C Quite sad.

Why the f are so many people intent on taking their batteries out while the phone is updating? I'm not saying that led to the bricking...but it probably didn't help.

Jackasaur said:
well I tried plugging it into the computer, I tried the wall charger, and nothing seems to work. The LED doesn't come on, and the button combination doesn't work. So I think it's dead for good. :C Before everything got screwed All I saw was a box and an arrow pointing at a android. Which I think meant it was unboxing. I then thought it froze so I tried to take the battery out, and after that it didn't turn on anymore. No LED, no recovery, no nothing. :C Quite sad.
Click to expand...
Click to collapse
This part takes a few minutes. I am not totally sure what is happening at this point but I'm assuming it's not good to remove battery during this. Mine sat on that screen for a few min and then finished.

Try to boot up with volume down button held. Then use volume arrows to choose recovery and hit power.

uansari1 said:
Why the f are so many people intent on taking their batteries out while the phone is updating? I'm not saying that led to the bricking...but it probably didn't help.
Click to expand...
Click to collapse
Everyone expects everything to be instant these days... "Uh oh! The screen isn't doing anything, it's been at least 20 seconds! I could just wait and leave it for a few minutes like all the guides say to do. Or I could take my battery out...how could that hurt, right?"
For me it took a good 3-4 minutes on the screen with the arrow and the box.
Anyways, if you can't get to the recovery then you might be buying a new N1.

ahh it took like 5 minutes for me, I have to admit I was a little worried since you dont see status bars or anything, but like said, the guides warn for this.
I cant imagine that removing the battery broke it though, he should be able to load a recovery image
I feel sad for him so bumping

Bleh. I'll just have to wait and see. I'll contact HTC.

tomsan84 said:
ahh it took like 5 minutes for me, I have to admit I was a little worried since you dont see status bars or anything, but like said, the guides warn for this.
I cant imagine that removing the battery broke it though, he should be able to load a recovery image
I feel sad for him so bumping
Click to expand...
Click to collapse
If you remove the battery during the period he did, which is when the phone is actually flashing the radio ROM, yes removing the battery can and likely did break it for him. There are 2 ways to brick an Android device, while flashing a radio ROM and while flashing an SPL...
OP, have you tried any of the button combos we have recommended? Have you tried putting your battery in the phone, then without turning it on, putting it on the charger to see if it can charge the battery at least (you said it wasn't even turning on, which is likely because you have a dead battery)... charge the battery first, then try the button combo's we recommended.
And please, when you report back, and not to sound like an ass, do so clearly and systematically (I can't tell from your posts what did or didn't happen, and whether you tried anything we suggested, nor what the current state of the phone is)... so, please use this format to make it clear to us trying to help:
Battery: Charged or Wouldn't Charge (LED will come on if it is charging)
Trackball+Power: Booted into boot loader, yay! or Went to the damn box
Volume down+Power: Booted into fast boot! or Went to the damn box
And remember, you have to hold down the button, either trackball or volume down, then press the power and keep holding down the trackball or volume down until it either goes to boot loader or it goes to the box screen... you might want to even wait for a minute on the box screen(if it goes to that) while holding down the button to make sure it can't get into boot loader...

Okay so I took the battery out, put it back in, and tried charging it. The Battery LED did not come on, so I'm guessing it's not charging.
The Trackball+Power did not work.
The Volume down+Power did not work.
I think I most likely broke it, due to the fact that I took the battery out while it was flashing the radio ROM onto the phone. I kinda did it on a impulse, which is my fault. So do you think it'd be possible if I did contact HTC they'd send me a swap, and not be able to make my phone work or turn on, and everything will go on as if I "broke" it and not unlock it or anything?

Jackasaur said:
Okay so I took the battery out, put it back in, and tried charging it. The Battery LED did not come on, so I'm guessing it's not charging.
The Trackball+Power did not work.
The Volume down+Power did not work.
I think I most likely broke it, due to the fact that I took the battery out while it was flashing the radio ROM onto the phone. I kinda did it on a impulse, which is my fault. So do you think it'd be possible if I did contact HTC they'd send me a swap, and not be able to make my phone work or turn on, and everything will go on as if I "broke" it and not unlock it or anything?
Click to expand...
Click to collapse
It sounds like you have a true brick... disruption of the radio ROM flashing causes lots of bricks, and did so for you.
It is pretty common, at least with T-Mobile with the G1, to call them up and tell them your phone asked you to update, and while updating it froze and won't turn on or charge anymore. Not sure if HTC will handle it the same as T-Mobile did, but if they do they will just send you a new unit, you send the old one back, and you are back up and running... they might ask that you send it to them first, but there is no way for them to test if it was rooted/unlock boot loader if it can't be powered on, so you should be fine.

Sweet. So I called HTC, and they said they'll repair it, but I asked for a swap instead, so I'll be getting one by either Wednesday, or Thursday. Good stuff! I'll tell you all how it goes. :] Now I am stuck with my Nokia N95. Thanks for all your help.

Did you tell them you have an unlocked bootloader?

uansari1 said:
Did you tell them you have an unlocked bootloader?
Click to expand...
Click to collapse
he doesnt have 2 tell em

lightforce said:
he doesnt have 2 tell em
Click to expand...
Click to collapse
Yeah, he doesn't have to tell them... but they don't have to cover his phone either.
If they find out it's unlocked after the fact, they can charge you to repair the phone.

How exactly will they know he unlocked the bootloader if the device cannot even properly turn on, unless htc has other methods of being able to "restore" the phone, then he should be rather ok. Am I not looking into this deeply enough? Can the phone turn on with a new battery or something? Does HTC have alternatives ways of checking?

Eclair~ said:
How exactly will they know he unlocked the bootloader if the device cannot even properly turn on, unless htc has other methods of being able to "restore" the phone, then he should be rather ok. Am I not looking into this deeply enough? Can the phone turn on with a new battery or something?
Click to expand...
Click to collapse
That's my point man.. I don't know. All they have to see is that open padlock and they can deny the claim.

Tattoo won't boot at all. (SOLVED!)

It's happen when i try to flash the 13.29.55.13H_3.35.07.20 Baseband via Recovery. My device is Tattoo A3232.
After reboot there's a Recovery picture so i tried to remove a battery and turn on again but this time it won't boot at all. no Tattoo logo or anything. and then I tried to plug a charger and there's no charging light. and i've plug into computer and no devices found.
I don't have any clue to do now. so i just try to post this before i go to HTC Care. I really hope you guys can solve this one.
UPDATE: they've replaced a new board with the old one. Now my Tattoo is 100% health!

I know this sounds stupid, but what helped when I had a similar problem with my PC (not mobile phone) was the following: removing the power cable, waiting about 10-15 mins and then plugging it in again, then at least it booted again.
maybe if you take out the battery and wait quite a while it will at least show the tattoo logo...else there are different causes for your dilemma: a piece of hardware is now bricked, the phone ROM is damaged, memory completely wiped...don't know what is the cause of your problem - but you should pray that HTC Care will repair your device if nothing else will work

what hapens if you hold volume down button and keep it held while you power it on, you should see spl screen ??
if you do get the white screen with the 3 androids then you are good to flas an IMG file

terminal 7 said:
what hapens if you hold volume down button and keep it held while you power it on, you should see spl screen ??
if you do get the white screen with the 3 androids then you are good to flas an IMG file
Click to expand...
Click to collapse
nope, nothing appear at all. probably like TheSSJ said. I really hope they will claim the phone.

When you were putting the battery in the slot, have you placed it correctly? Please, check your battery and let us know.
and then I tried to plug a charger and there's no charging light
Click to expand...
Click to collapse
This happens when you incorrectly place the battery back.

dejandekic said:
This happens when you incorrectly place the battery back.
Click to expand...
Click to collapse
Or when the device is bricked...I don't think the battery was placed incorrectly into the phone...^^

now it's been taking care by HTC Care now. hopefully they'll repair it.

good luck
good luck, i hope you get a good result without any problem because you were flashing at the point of fail.
keep us posted on this, im interested how fair they play in replacing your handset.
..
..

UPDATE:
they've replaced a new board with the old one. Now my Tattoo is 100% health! it's came with a new RUU though. 1.67.729.xx i think. not the 1.67.405.6.
and of course I already rooted and flashed fyodor custom room.

@3DPRO: congrates

[Q] Nexus 4 Damage Help

So first some back-story, I'll get right into it. I recently dropped my phone in some water. As soon as possible I dried off the outside, and let it sit. That was the only thing I could do at the time, I had no rice, no tools to open up the phone, anything. I ended up with a solid red light, and everything unresponsive.
The next day I got some tools to open her up. There was pretty extensive corrosion to the motherboard, so using some alcohol I cleaned it all off, rinsed it, and let it dry. I also took apart everything else and cleaned any corrosion. The inside looks brand new. However, this isn't the point of the thread.
It appeared my cleaning helped quite a bit. Upon re-assembling and plugging in, I immediately got a charging sign on the phone. However, after trying to power on, I got no response. Additionally, The charging signal went out after about 20 seconds, and the whole phone became unresponsive again. I can do this process as many times as I want, but the same thing happens every time.
So I tried a different approach. First I hold down both volume rockers plus the power button, and plug it in while holding them down. This puts the phone into "download mode" However, once in download mode the phone is, again, unresponsive. After plugging into my laptop, my computer recognizes the phone, but not as "Nexus 4," but as "Full JellyBean on Mako."
Is there anything I can do about this? I've heard about drivers being able to be installed when in download mode, but I would not know what these are, where to get them, or how to install them. I really don't mind if my phone never works 100% again, I doubt it would. I just want to be able to get into the storage so I can recover some of the files I lost.
It's also probably worth mentioning I have not gotten a solid red light after the clean. Once in a while I will get a blinking red light after plugging it in, but after less than a minute it stops and goes through the charging/stop charging phase I'm so familiar with. Any help at all would be appreciated, and thanks in advance.

The charging block and/or battery could be wrecked, for safety reasons and because it will probably become faulty soon you should change the battery anyway. If the charging block is broken flashing your phone could fail. It's also possible the board was irreparably damaged, but it's probably worth a try as the parts aren't too expensive.

DrFredPhD said:
The charging block and/or battery could be wrecked, for safety reasons and because it will probably become faulty soon you should change the battery anyway. If the charging block is broken flashing your phone could fail. It's also possible the board was irreparably damaged, but it's probably worth a try as the parts aren't too expensive.
Click to expand...
Click to collapse
After trying to figure more things out, I kept it plugged in for a while. It appears my battery actually holds at least a pretty good charge, as the indicator is full when I plug it in now. However, I don't know what you mean when you say charging block.
Also, I seemed to determine my power button isn't working either. I always thought no response to pushing it meant there was something else going on, but I am able to put it into "download mode" by just holding down the volume rockers and plugging it in. Is there a way to turn on the phone another way besides the power button? Also if not, will buying another power button fix the problem? I don't want to buy one then later figure out the reason it wasn't turning on was just a board problem, and not a problem with the button itself.

You can short the power button with a screwdriver or something should turn the phone on., By charging block I mean the secondary board that the micro usb port is a part of, it can be replaced fairly easily if necessary.

26694484 100
DrFredPhD said:
You can short the power button with a screwdriver or something should turn the phone on., By charging block I mean the secondary board that the micro usb port is a part of, it can be replaced fairly easily if necessary.
Click to expand...
Click to collapse
With a screwdriver? Enlighten me, I'd have no idea how to do that. If I had a faulty charging block, then my phone wouldn't be able to charge correct? My phone was plugged in for a while in download mode, and it gained a full charge from a relatively low charge. I also took the block apart and cleaned any corrosion, so I think that's still functional.
Some more progress, upon further attempting to turn the phone on, I was able to get it into fastboot mode. When plugging into the computer it is recognized, but as just "Android." I will type out what information is displayed here, minus serial number, as a new member cannot submit links in posts apparently.
FASTBOOT MODE
PRODUCT_NAME - mako
VARIENT - mako 8GB
HW VERSION - rev_11
BOOTLOADER VERSION - MAK0230d
BASEBAND VERSION - M9615A-CEFWMAZM-2.0.1700.98
CARRIER INFO - None
SERIAL NUMBER -
SIGNING - production
SECURE BOOT - enabled
LOCK STATE - locked
Also, fastboot at the top (as far as I know) usually says "Start" or "Recovery Mode," but mine says "Restart bootloader." When I try switching with my volume buttons, nothing happens.

Another update, just in case anyone is still listening..
Str1ngcheese said:
Also, fastboot at the top (as far as I know) usually says "Start" or "Recovery Mode," but mine says "Restart bootloader." When I try switching with my volume buttons, nothing happens.
Click to expand...
Click to collapse
This no longer applies, for some reason I am able to switch through all modes, incliding "Start, Power Off, Recovery Mode, and Restart bootloader."

Str1ngcheese said:
Another update, just in case anyone is still listening..
This no longer applies, for some reason I am able to switch through all modes, incliding "Start, Power Off, Recovery Mode, and Restart bootloader."
Click to expand...
Click to collapse
Now that you're at this point, have you attempted to flash the phone with a stock image? I'd be weary of what the other poster said though and ensure your USB connection is holding steady because you don't want it dying half way through a flash because then you'll have a brick.

Monotoko said:
Now that you're at this point, have you attempted to flash the phone with a stock image? I'd be weary of what the other poster said though and ensure your USB connection is holding steady because you don't want it dying half way through a flash because then you'll have a brick.
Click to expand...
Click to collapse
I have tried actually. I used the Nexus Root Toolkit v1.8.0 to try and flash it. At first it wouldn't find the device, but through device manager I manually installed the usb_driver onto the phone. After this, the toolkit was able to find the phone. I attempted to flash the image, but it ended up staying in fastboot mode. The program then suggested I try to enable "force flash," which I did, and this time it was never able to finish because the phone tried to restart, but went through that "charging to unresponsive" state I described in my first post.
Upon trying to flash it normally again, it looks like maybe the phone has to be unlocked to do this properly? I then tried to unlock with the same program, but in order to do that, I need the power button to confirm I actually want to unlock the phone. So yet again, I need that power button working.
Any ideas/suggestions/solutions would be amazing.

Jellybean on mako means that your phone is in lgnpst/qcpnst mode. Looks like something failed to start and made the bootloader trogger that mode
Sent from my Nexus 4 using xda app-developers app

opssemnik said:
Jellybean on mako means that your phone is in lgnpst/qcpnst mode. Looks like something failed to start and made the bootloader trogger that mode
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Soo, any suggestions?

Str1ngcheese said:
Soo, any suggestions?
Click to expand...
Click to collapse
clean all the contacts with alcohol (not the normal one, the other that i dont remember the name).clean all the corrusion that you can find,let your phone charge for some hours and try again

opssemnik said:
clean all the contacts with alcohol (not the normal one, the other that i dont remember the name).clean all the corrusion that you can find,let your phone charge for some hours and try again
Click to expand...
Click to collapse
I've already done that.
Str1ngcheese said:
The next day I got some tools to open her up. There was pretty extensive corrosion to the motherboard, so using some alcohol I cleaned it all off, rinsed it, and let it dry. I also took apart everything else and cleaned any corrosion. The inside looks brand new.
Click to expand...
Click to collapse
Problem is the power button doesn't work, and the flashing fails. It looks like the flashing fails because the phone isn't unlocked. To unlock, I need the power button. Kinda stuck.

Str1ngcheese said:
I've already done that.
Problem is the power button doesn't work, and the flashing fails. It looks like the flashing fails because the phone isn't unlocked. To unlock, I need the power button. Kinda stuck.
Click to expand...
Click to collapse
the golden contacts on the power button / mobo could be damaged, do a little short till phone turns on

opssemnik said:
the golden contacts on the power button / mobo could be damaged, do a little short till phone turns on
Click to expand...
Click to collapse
How would I go about doing a short?

Str1ngcheese said:
How would I go about doing a short?
Click to expand...
Click to collapse
touch in both pins, something that passes electric current(like a yarn,wires, copper wire, something that passes electrical current).its basicly what the power button does.

can't enter into fastboot

Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
p.s I have used to think that my fastboot was deleted but on an other thread i have been told that as long as i see the cyanogenmod loading screen of the OS that means i have a boot-loader.
Please help!
I want to get into Fastboot on my Moto Pure.
Thanks a lot
Eden.

Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable

PassatSport15 said:
Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable
Click to expand...
Click to collapse
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?

u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?

Sagar_1401 said:
u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?
Click to expand...
Click to collapse
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)

edenah said:
Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
Click to expand...
Click to collapse
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.

aybarrap1 said:
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)
Click to expand...
Click to collapse
Yes thats exactly what i mean.

dzidexx said:
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.
Click to expand...
Click to collapse
tried this, but the device still goes into the cyanogenmod loading screen.

its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?

Sagar_1401 said:
its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?
Click to expand...
Click to collapse
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?

edenah said:
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?
Click to expand...
Click to collapse
We haven't been able to get the QLoad files for most Moto devices, at least not for the last 2-3 years... Sorry.

Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.

edenah said:
Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.
Click to expand...
Click to collapse
I am stuck. No button combination works. I suspect that the device isn't really off but the display is just closed. As even to open up the device takes a reallly long press on the power button.

if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.

edenah said:
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?
Click to expand...
Click to collapse
ericpeacock79 said:
if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.
Click to expand...
Click to collapse
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya

Sagar_1401 said:
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya
Click to expand...
Click to collapse
i see :'(
Ok Thank your guys
I guess its a lost cause.

edenah said:
i see :'(
Ok Thank your guys
I guess its a lost cause.
Click to expand...
Click to collapse
Lost cause? No, probably not... Do you know anyone in the US you trust well enough to receive the phone from repair and ship it to you where ever you are? I believe that is all you need. The US service center cannot ship outside of North America (maybe US), but they can receive packages from anywhere. If you had a US contact that could receive the device and forward it on to you it might be worth it to get it fixed if it is still under warranty, if it isn't, then it might not be worth fixing. Lots of things to consider here.

Z5C will not charge at all

In my persistent attempts to put a custom rom on this device, the following sequence occurred:
- Phone suddenly not recognized by PC in any mode: normal, recovery, or fastboot. It would not even charge from the USB port, no reaction at all from the phone or PC that the connection is made. Other devices using the same port and cable work correctly.
- Phone unresponsive to a wall charger while it is powered on. Similar to the above description, the phone does not recognize that it is pulled into a charger at all while it is powered on. However, at this point the
- Phone is responsive to a wall charger after turning it off. The screen shows the charging icon on screen and the LED is red, meaning the phone recognizes the micro-USB connection when it is powered off, but only via the wall charger, still sees nothing when connected to the PC.
With the above criteria I decide to let the device completely discharge its battery, hoping that a full empty to full charge will reset whatever is happening. It takes about 3 days to go completely dead ... moving from screen need-charging image, to only the red LED, to absolutely no response when pressing the power button.
Now I have a phone that is completely unresponsive to any button press, as expected since the battery is completely drained. Unfortunately, it no longer responds to the wall outlet at all. Meaning it won't charge in any way. Used multiple chargers, multiple wall sockets, multiple cables, gave it compliments, etc.
At this point the phone is totally and completely dead and unresponsive to any charging. Any thoughts or help?

apsommer said:
In my persistent attempts to put a custom rom on this device, the following sequence occurred:
- Phone suddenly not recognized by PC in any mode: normal, recovery, or fastboot. It would not even charge from the USB port, no reaction at all from the phone or PC that the connection is made. Other devices using the same port and cable work correctly.
- Phone unresponsive to a wall charger while it is powered on. Similar to the above description, the phone does not recognize that it is pulled into a charger at all while it is powered on. However, at this point the
- Phone is responsive to a wall charger after turning it off. The screen shows the charging icon on screen and the LED is red, meaning the phone recognizes the micro-USB connection when it is powered off, but only via the wall charger, still sees nothing when connected to the PC.
With the above criteria I decide to let the device completely discharge its battery, hoping that a full empty to full charge will reset whatever is happening. It takes about 3 days to go completely dead ... moving from screen need-charging image, to only the red LED, to absolutely no response when pressing the power button.
Now I have a phone that is completely unresponsive to any button press, as expected since the battery is completely drained. Unfortunately, it no longer responds to the wall outlet at all. Meaning it won't charge in any way. Used multiple chargers, multiple wall sockets, multiple cables, gave it compliments, etc.
At this point the phone is totally and completely dead and unresponsive to any charging. Any thoughts or help?
Click to expand...
Click to collapse
I had this issue when trying to flash GreenKernel. Turned out I messed up on a step and flashed it the wrong way. Check my posts in that topic.

Wenro said:
I had this issue when trying to flash GreenKernel. Turned out I messed up on a step and flashed it the wrong way. Check my posts in that topic.
Click to expand...
Click to collapse
Thank you for the response, I was about to throw the phone away. Can you be a little more specific? I see your post here regarding a rebooting loop with red light flashing. However, I don't have any response from the phone whatsoever ... nothing on the screen, or led in top right. It does not accept a charge from 1A or 2A source, it is literally a paper weight right now. I need to "jump start it" or something of this nature. It won't charge at all.

apsommer said:
Thank you for the response, I was about to throw the phone away. Can you be a little more specific? I see your post here regarding a rebooting loop with red light flashing. However, I don't have any response from the phone whatsoever ... nothing on the screen, or led in top right. It does not accept a charge from 1A or 2A source, it is literally a paper weight right now. I need to "jump start it" or something of this nature. It won't charge at all.
Click to expand...
Click to collapse
Probably the phone looks dead but does get charge - it's just not showing it with the LED.
I believe Snapdragons are close to impossible to hard-brick - the chip itself has a ROM with EDL burned into it and that can always be used to bring it back from zombieland, if you have the right tools. But if you are lucky enough, then service mode would still be available even without hunting for the EDL stuff.
First, power the phone off for real with the hidden button near the SIM tray - and leave it off.
Then, install Flashtool and use it to flash a stock ROM, as described for instance here. When flashing, choose flashmode instead of fastboot and follow the instructions.
HTH,
Antonio

antonio.galea said:
Probably the phone looks dead but does get charge - it's just not showing it with the LED.
I believe Snapdragons are close to impossible to hard-brick - the chip itself has a ROM with EDL burned into it and that can always be used to bring it back from zombieland, if you have the right tools. But if you are lucky enough, then service mode would still be available even without hunting for the EDL stuff.
First, power the phone off for real with the hidden button near the SIM tray - and leave it off.
Then, install Flashtool and use it to flash a stock ROM, as described for instance here. When flashing, choose flashmode instead of fastboot and follow the instructions.
HTH,
Antonio
Click to expand...
Click to collapse
Thank you for the response. I pressed the hidden button in the SIM tray for 10 seconds, 3 times in a row. Downloaded the latest "Emma" Sony Flashtool ... and nothing happens. The software does not recognize any Sony device plugged into the computer. Checked the USB cable, it's good. The computer, and the Sony flash software, do not recognize the device at all. It will not turn on in any way, and it does not appear (based on the screen and LED) to accept a charge at all. It truly seems bricked at this point. Any thoughts?

apsommer said:
Thank you for the response. I pressed the hidden button in the SIM tray for 10 seconds, 3 times in a row. Downloaded the latest "Emma" Sony Flashtool ... and nothing happens. The software does not recognize any Sony device plugged into the computer. Checked the USB cable, it's good. The computer, and the Sony flash software, do not recognize the device at all. It will not turn on in any way, and it does not appear (based on the screen and LED) to accept a charge at all. It truly seems bricked at this point. Any thoughts?
Click to expand...
Click to collapse
I don't know what method is used by Sony Emma, sorry. But simply connecting the phone won't surely be enough if there is no software on it that answers to USB requests from your PC.
How about trying with the tool I suggested you? Let the phone off, download a stock firmware and start the flashing in flashmode instead of the standard fastboot mode (just follow the on screen instructions).
If that does not work, the only thing that's left is EDL mode. I've found no documentation for Z5 Compact, unluckily - but any decent repair shop should be able to resurrect it.
Antonio

antonio.galea said:
I don't know what method is used by Sony Emma, sorry. But simply connecting the phone won't surely be enough if there is no software on it that answers to USB requests from your PC.
How about trying with the tool I suggested you? Let the phone off, download a stock firmware and start the flashing in flashmode instead of the standard fastboot mode (just follow the on screen instructions).
If that does not work, the only thing that's left is EDL mode. I've found no documentation for Z5 Compact, unluckily - but any decent repair shop should be able to resurrect it.
Antonio
Click to expand...
Click to collapse
I downloaded the flashtool you linked, and also the XperiFerm and latest Z5C drivers as mentioned in the tutorial. The drivers do not have an exe. I can not manually install the drivers because the device is not recognized by the PC at all, it does not show in the Device Manager. Moving forward ... downloaded and installed the Sony Xperia Companion software, it also does not recognize the device at all. The flashtool you linked also does not see the device at all.
23/016/2019 00:16:53 - INFO - Device disconnected
There is no flashmode or fastboot mode possible, the device does not respond to any buttons, any charge, or mean glances. Any last thoughts before I cut my losses and throw it away for a XZ1 compact?

apsommer said:
There is no flashmode or fastboot mode possible, the device does not respond to any buttons, any charge, or mean glances. Any last thoughts before I cut my losses and throw it away for a XZ1 compact?
Click to expand...
Click to collapse
Don't throw the phone away!
I fear I was not explicit enough:
1. keep the phone off and disconnected
2. click on the Flash icon, choose the firmware
3. choose flashmode
4. press volume down and only then connect it to the PC
If even this alternative service mode has been wiped, then the only possibility left is EDL. For that, I'd go to a repair shop.
Antonio

apsommer said:
I downloaded the flashtool you linked, and also the XperiFerm and latest Z5C drivers as mentioned in the tutorial. The drivers do not have an exe. I can not manually install the drivers because the device is not recognized by the PC at all, it does not show in the Device Manager. Moving forward ... downloaded and installed the Sony Xperia Companion software, it also does not recognize the device at all. The flashtool you linked also does not see the device at all.
23/016/2019 00:16:53 - INFO - Device disconnected
There is no flashmode or fastboot mode possible, the device does not respond to any buttons, any charge, or mean glances. Any last thoughts before I cut my losses and throw it away for a XZ1 compact?
Click to expand...
Click to collapse
Hi,
Power off the phone : press volume up and power button. Wait 3 vibrations (if not, the phone is powered off).
Press first the volume up and plug the phone with the usb cable into your computer. If you see the blue light you can use Flashtool, if not... it's dead (for me)...
How to use Flashtool is another thing, blue led is essential.
You'd rather throw it away for a Xz2 compact and install Omnirom. You can find some used ones for good prices.

antonio.galea said:
Don't throw the phone away!
I fear I was not explicit enough:
1. keep the phone off and disconnected
2. click on the Flash icon, choose the firmware
3. choose flashmode
4. press volume down and only then connect it to the PC
If even this alternative service mode has been wiped, then the only possibility left is EDL. For that, I'd go to a repair shop.
Antonio
Click to expand...
Click to collapse
Thanks, Antonio. Step #4 causes no reaction in the phone, or the Flashtool. The software does not recognize the device and the phone remains unresponsive. It truly seems hard bricked to me. I live in Mexico ... this device is rare even in the US, the guys will have never seen it, and their approach to EDL is as good as mine. I'm pretty frustrated with this dead phone, I think it's time for a new one and to mark this as a lesson learned.

Raphos said:
Hi,
Power off the phone : press volume up and power button. Wait 3 vibrations (if not, the phone is powered off).
Press first the volume up and plug the phone with the usb cable into your computer. If you see the blue light you can use Flashtool, if not... it's dead (for me)...
How to use Flashtool is another thing, blue led is essential.
You'd rather throw it away for a Xz2 compact and install Omnirom. You can find some used ones for good prices.
Click to expand...
Click to collapse
Thank you. No blue light under any button combination, charging cable, outlet, software, mean glances, etc. My next one is XZ1 or XZ2 ... I'll take your advice into consideration, the XZ2 has better specs but of course its +$100. I like to think of myself as a capable engineer, but destroying this Z5C has made me pretty hesitant to attempt the same process on a new phone. Everyone seems to agree that hard bricking this device is near impossible, however I beg to differ as look at this dead one on my desk.

apsommer said:
Thanks, Antonio. Step #4 causes no reaction in the phone, or the Flashtool. The software does not recognize the device and the phone remains unresponsive. It truly seems hard bricked to me. I live in Mexico ... this device is rare even in the US, the guys will have never seen it, and their approach to EDL is as good as mine. I'm pretty frustrated with this dead phone, I think it's time for a new one and to mark this as a lesson learned.
Click to expand...
Click to collapse
Ouch - a real pity.
It really seems you succeded in wiping out all possible accesses for the Sony bootloader. Do you mind me asking how you managed that? I'd like to avoid doing the same mistake.
Qualcomm EDL mode is surely there, but you will need to open the phone and the software for that approach is not freely available (or at least I was not able to find it).
Antonio

antonio.galea said:
Ouch - a real pity.
It really seems you succeded in wiping out all possible accesses for the Sony bootloader. Do you mind me asking how you managed that? I'd like to avoid doing the same mistake.
Qualcomm EDL mode is surely there, but you will need to open the phone and the software for that approach is not freely available (or at least I was not able to find it).
Antonio
Click to expand...
Click to collapse
I don't remember the exact sequence, but "fastboot erase" was used on the "bootloader" and "recovery" partitions, then the phone was unplugged. This left the system with no start sequence ... when I depleted all the battery charge it simply wouldn't respond to anything and has since been lifeless. I'll pry it open and take a look at the internals just for fun and to get one last squeeze of value from it. I also plan to bash it with a hammer which will be particularly satisfying.

apsommer said:
I don't remember the exact sequence, but "fastboot erase" was used on the "bootloader" and "recovery" partitions, then the phone was unplugged.
Click to expand...
Click to collapse
You can safely overwrite boot, but never ever touch the bootloader. The bootloader is responsible for starting all the various programming modes, as well as passing on execution onto the kernel start during normal boot.
BTW, I don't think there is any reason at all for erasing partitions - when you overwrite them with your own data they will end up being clean anyway.
I also plan to bash it with a hammer which will be particularly satisfying.
Click to expand...
Click to collapse
While I can understand your frustration, that would be quite silly. Even if it has no value to you, it's still recoverable for anyone with the skills and tools - try to sell it instead, if anything it could be used for spare parts.
Antonio

antonio.galea said:
You can safely overwrite boot, but never ever touch the bootloader. The bootloader is responsible for starting all the various programming modes, as well as passing on execution onto the kernel start during normal boot.
BTW, I don't think there is any reason at all for erasing partitions - when you overwrite them with your own data they will end up being clean anyway.
While I can understand your frustration, that would be quite silly. Even if it has no value to you, it's still recoverable for anyone with the skills and tools - try to sell it instead, if anything it could be used for spare parts.
Antonio
Click to expand...
Click to collapse
Yes, I learned my lesson with "fastboot erase bootloader". I'd be happy to sell it for parts, what website would you recommend for listing it?

apsommer said:
Yes, I learned my lesson with "fastboot erase bootloader". I'd be happy to sell it for parts, what website would you recommend for listing it?
Click to expand...
Click to collapse
I'm trying to find out more information about the emergency recovery mode for Z5C - I might be able to find out a way to recover your phone. If I'm successful (be warned, it's a big if - so please don't count on it), you could sell it as a working phone instead of as a brick.
First problem, I don't know how to enter EDL mode on the Z5C: but I hope an EDL cable could work. I've ordered one for testing, since it's an useful tool for recovering a lot of other phones too - it will take a while to deliver, so don't hold your breath. You could also join me in my experiments (after all, you have nothing to lose) by ordering one yourself (you can find cables for as low as 3$).
Second problem, the software tools. Given the ubiquity of Qualcomm chips, apparently there are quite a few available. In the opensource arena, I've found those:
https://github.com/96boards/documentation/blob/master/consumer/guides/qdl.md
https://github.com/openpst/sahara
https://github.com/bkerler/edl
Third problem, finding the signed binaries you have erased from your phone. I guess they can be extracted from my own device quite easily - they are on eMMC after all.
For an in-depth discussion of EDL mode, geared towards its (in)security, I've been reading Aleph Security articles here.
Antonio

apsommer said:
Thank you for the response, I was about to throw the phone away. Can you be a little more specific? I see your post here regarding a rebooting loop with red light flashing. However, I don't have any response from the phone whatsoever ... nothing on the screen, or led in top right. It does not accept a charge from 1A or 2A source, it is literally a paper weight right now. I need to "jump start it" or something of this nature. It won't charge at all.
Click to expand...
Click to collapse
Hey again, sorry for late reply. Work...
My issue seems totally unrelated to yours. My problem was that I was doing the flashing wrong, instead of just flashing the entire .zip I flashed boot file etc and this is what started the issues with not taking charge, BT wasn't working, wifi etc. But I had more juice in the phone since you want to have quite a bit before doing flashing, but I read your post about discharging it.
If you can't revive it, don't fear rooting and flashing, just make sure to read and to take all steps necessary. I kinda messed up my Z1C and I didn't do any changes to my Z5C until recently. Well, maybe a year now, just because of that occurrence.

antonio.galea said:
I'm trying to find out more information about the emergency recovery mode for Z5C - I might be able to find out a way to recover your phone. If I'm successful (be warned, it's a big if - so please don't count on it), you could sell it as a working phone instead of as a brick.
First problem, I don't know how to enter EDL mode on the Z5C: but I hope an EDL cable could work. I've ordered one for testing, since it's an useful tool for recovering a lot of other phones too - it will take a while to deliver, so don't hold your breath. You could also join me in my experiments (after all, you have nothing to lose) by ordering one yourself (you can find cables for as low as 3$).
Second problem, the software tools. Given the ubiquity of Qualcomm chips, apparently there are quite a few available. In the opensource arena, I've found those:
https://github.com/96boards/documentation/blob/master/consumer/guides/qdl.md
https://github.com/openpst/sahara
https://github.com/bkerler/edl
Third problem, finding the signed binaries you have erased from your phone. I guess they can be extracted from my own device quite easily - they are on eMMC after all.
For an in-depth discussion of EDL mode, geared towards its (in)security, I've been reading Aleph Security articles here.
Antonio
Click to expand...
Click to collapse
Wow, you're a true engineer, never give up! Consider my phone part of your testing devices. Please confirm this is the correct EDL cable to purchase for the Z5C: EDL cable for all Qualcomm phones ... It will take a few weeks to get in my hands.

apsommer said:
Wow, you're a true engineer, never give up!
Click to expand...
Click to collapse
Hello, got my cable - but I've not been able to make it work so far. It could be because I need Windows and specific drivers, I'll look into some more. But yes, when it's fun I never give up
Antonio