[Q] Is my screen broken? - Nexus 7 Q&A, Help & Troubleshooting

I got my Nexus 7 about a week ago and have been loving it. However, I woke up this morning to turn the screen on and it is not turning on at all. The screen stays black, even though I had it plugged in all night. When I connect it to my computer it makes a sound which leads me to believe that the tablet works, but the screen has unexpectedly died on me. Are there any tricks or tips you could give me on how to possibly get it to work, and if not where do I go to get it fixed (Ordered from Gamestop.com with store credit, 16 GB model).

Have you tried holding the power button on it for around/over 30 seconds to force it to power off and back on? I had the same problem with mine, and doing that fixed it.

I had the problem. Hard reboot sorts it
Sent from my Nexus 7 using xda premium

Harry GT-S5830 said:
I had the problem. Hard reboot sorts it
Sent from my Nexus 7 using xda premium
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Click to collapse
Thank you both! I was freaking out.

Related

MT4G Dead?

Phone vibrates 5 times and has a green LED light that stays on. I was running Dark Unicorn v2 before this. It was on Safe Mode. I rebooted into recovery, and now the phone vibrates 5 times and a green light appears. VOL DOWN + POWER does not do anything besides that green-light five-vibration thingy.
Any ideas?
From what I read before, it's not dead. It put itself on some kind of mode. I don't remember where I read about this but let me do a quick search. In the mean time, have you tried adb?
Sent from my Dark Unicorn Resurrected v.2.5 using xda premium
siloner said:
From what I read before, it's not dead. It put itself on some kind of mode. I don't remember where I read about this but let me do a quick search. In the mean time, have you tried adb?
Sent from my Dark Unicorn Resurrected v.2.5 using xda premium
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Click to collapse
I've been reading a lot about it. There was something called safe mode. From what I've read, it seems to be a problem with my volume button (perhaps the phone believe the volume up button is being pressed).
I cannot use ADB as the computer does not detect the phone/SD.
Does your volume up button feel like it's going out? Also try a battery pull then Vol down + power
Sent from my Dark Unicorn Resurrected v.2.5 using xda premium
siloner said:
Does your volume up button feel like it's going out? Also try a battery pull then Vol down + power
Sent from my Dark Unicorn Resurrected v.2.5 using xda premium
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I'm not exactly sure what you mean by "going out", but from the outside there doesn't seem to be anything physically wrong with it. I also never had any problems with it while I was using the phone normally.
The battery pull and VOL DOWN + POWER gives me five vibrations, and then a permanent green LED. I can't get the phone exchanged because I'm in India, and my warranty has already expired.
Well sorry but I'm out of ideas man. I'll keep searching for an answer and if I find something I'll let you know. Hopefully someone else sees this and has a solution
Sent from my Dark Unicorn Resurrected v.2.5 using xda premium
Your emmc chip has died this happened to me a while back that's all it has nothing to do with the buttons. I had mine for only a month and it happened to me so you will need another phone its nothing you can do with that device now
Sent from my SGH-T959V using xda app-developers app
tvotony said:
Your emmc chip has died this happened to me a while back that's all it has nothing to do with the buttons. I had mine for only a month and it happened to me so you will need another phone its nothing you can do with that device now
Sent from my SGH-T959V using xda app-developers app
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Thank you for the information. Guess there's really nothing I can do to save my phone then...
Well, at least I will be out of the T-Mobile contract in February. Then I can get a new phone, and use a temporary crappy one until then.
DKMikey said:
Thank you for the information. Guess there's really nothing I can do to save my phone then...
Well, at least I will be out of the T-Mobile contract in February. Then I can get a new phone, and use a temporary crappy one until then.
Click to expand...
Click to collapse
If you have insurance they will replace it I used to have this phone back when I was a tester for team royal back in the glory day of this device
Sent from my SGH-T959V using xda app-developers app
This happened to me and I kept trying to boot into clockworkmod recovery. No matter what I did, it wanted to either do as you stated above or it would immediately try to load off the sd card my pd15img. I simply turned off the phone, pulled the sd card out, and when the phone went to the hboot screen with a volume up and power, or volume down, I then put the sd card back in and selected recovery. I don't know if this is what's wrong with yours, but I definitely had that 5 vibration flashing light issue.
V/R
Tony
Sent from my MyTouch 4G using xda premium
tony6083 said:
This happened to me and I kept trying to boot into clockworkmod recovery. No matter what I did, it wanted to either do as you stated above or it would immediately try to load off the sd card my pd15img. I simply turned off the phone, pulled the sd card out, and when the phone went to the hboot screen with a volume up and power, or volume down, I then put the sd card back in and selected recovery. I don't know if this is what's wrong with yours, but I definitely had that 5 vibration flashing light issue.
V/R
Tony
Sent from my MyTouch 4G using xda premium
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Click to collapse
If you can get to the hboot screen you should load the pd15img. It would hopefully start you over un rooted
Sent from my SGH-T959V using xda app-developers app
What does the phone do when its plugged in? I only ask because mine was doing this same thing and it turns out it was a problem with my battery. I got a new one from Ebay for about 5 bucks but I also convinced T-Mobile that it was my phone and got it replaced. I had Insurance on it of course.
DKMikey said:
Phone vibrates 5 times and has a green LED light that stays on. I was running Dark Unicorn v2 before this. It was on Safe Mode. I rebooted into recovery, and now the phone vibrates 5 times and a green light appears. VOL DOWN + POWER does not do anything besides that green-light five-vibration thingy.
Any ideas?
Click to expand...
Click to collapse
I had that happen once also, I did the following and it booted up.
1) take battery out for at least 15min, (I don't know why, but it worked)
2) then do the volume-down+ power it should come right back up.
3) If I remember right, the battery that was in the unit giving me problems, was less than 20%, that very well could have been the real issue. Find a way to charge the battery then pull it.
TheAxman said:
I had that happen once also, I did the following and it booted up.
1) take battery out for at least 15min, (I don't know why, but it worked)
2) then do the volume-down+ power it should come right back up.
3) If I remember right, the battery that was in the unit giving me problems, was less than 20%, that very well could have been the real issue. Find a way to charge the battery then pull it.
Click to expand...
Click to collapse
1 + 2 tried, but didn't work.
Maybe I will try it with a new battery. Thanks for the information guys!
Edit: I do not have insurance (1 year is done)
The PD15IMG I had on my card was the original stock Ginger bread I think and I would had to have re-rooted.
Sent from my MyTouch 4G using xda premium
fried eMMC on MyTouch 4G
I'm also having this issue, got confirmed that my MT4G is dead, but I got it revived using this method here, it is not intended for MT4G, but i got it working...I temporarily using it, while waiting for fix (if there is any) and finding mainboard for my device.
chleoj said:
I'm also having this issue, got confirmed that my MT4G is dead, but I got it revived using this method here, it is not intended for MT4G, but i got it working...I temporarily using it, while waiting for fix (if there is any) and finding mainboard for my device.
Click to expand...
Click to collapse
Problem is, my phone doesn't even go into recovery...or hboot.
Any solutions yet? I've been reading this and have done everything here.
I've bought myself a new replacement battery off eBay. Charged it over night and still nothing. Powering up the phone, it vibrates. After powering up the phone and left it on for 5 min, I waited to see if it'll recognize my phone through the computer so I can check if it's the phone or the lcd, but still nothing. Any suggestion will be really grateful! And I have no insurance. Bought it used over Craigslist.
Sorry, I'm not trying to jack anyone's thread. Just didn't want to start a new one with almost the same problem.
I think your volume button is stuck was reading somewhere that someone fixed it by taking his volume button apart and it was stuck pressing up I think and that's y it was doing that not sure if this would help u at all but you might wanna try that
Sent from my HTC Glacier using xda premium
http://forum.xda-developers.com/showthread.php?p=29650107
Read that post it shows that the volume up button is stuck. The vibrations happens to me to if I power my phone down and then hold the up button and try and power on so I think that's the cause of all this
Sent from my HTC Glacier using xda premium

Anyone else no getting ANY sound?

Just what the title says. I'm getting no sound at all. I've messed with every volume control and am stumped.
Sent from my Nexus 7 using xda premium
Working now. Weird! I may have a lemon with the sound.
Of course the sound has to stop working when I'm showing a fanboy how awesome it is and how much better it is then the iPad.
Sent from my Nexus 7 using xda premium
chefdave12118 said:
Working now. Weird! I may have a lemon with the sound.
Of course the sound has to stop working when I'm showing a fanboy how awesome it is and how much better it is then the iPad.
Sent from my Nexus 7 using xda premium
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I'm having the same issue.
I'm using it with no issues for a while then no sound... rebooting it doesn't help.
I can plug in a head set but no speaker at all.
Sometimes emails notifications come through but that's about it.
Been on the phone waiting for google support now. Been waiting for about 30 minutes now...
This SUCKS!
kcasante said:
I'm having the same issue.
I'm using it with no issues for a while then no sound... rebooting it doesn't help.
I can plug in a head set but no speaker at all.
Sometimes emails notifications come through but that's about it.
Been on the phone waiting for google support now. Been waiting for about 30 minutes now...
This SUCKS!
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Click to collapse
Had the same problem within five hours of having it. Sound went out playing Final fantasy III. Did a factory reset, nothing. Was on hold with google play for 45 min before I gave up. Sound started working again for a while, cut out again when playing FFIII again. Would say it is the game but the factory reset didn't fix it. Sound came back on during the night while I slept, has stayed on since. Waiting to see how it goes and to find out if it is a software issue before I try to RMA it. Did sent google an email though.
I did a hard reset (held the power button down for 10 seconds) and its been fine since.
Sent from my SCH-I535 using xda premium
Problem is back.
It makes a sound like a record scratching then no sound. If you tap the back of the tab it tries to make sounds but fails. Must be a hardware issue.
Sent from my SCH-I535 using xda premium

Weird Screen Problem?

So yeah, was just using my N7 about 30 minutes ago. Just picked it up and the screen won't come on. Happened earlier this week too.
The weird thing is, my computer still recognizes it (obviously the tablet is still on) but ADB doesn't seem to notice it. Any ideas?
It was connected on computer or power?
Sent from my LG-P500 using xda premium
maztahbr said:
It was connected on computer or power?
Sent from my LG-P500 using xda premium
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Neither it was just sitting on my desk. Just got it to reboot after 10+ times. Really wanna know what's going on, because it's annoying as hell.
I recall seeing another thread about this. Disable auto-brightness. Your screen is on, just that the brightness is turned down completely.
Sent from my Nexus 7
Hmm, turning auto brightness off. Let's see if that'll work. Thanks for the help.

[Q] Sound Not Working

I was on my way home when my battery die. When I got home, I put on the charger and turn my Nexus 4 back on. When I used it, I realized that the sound is not working for music, games, notification, etc. I can still hear the beeping sound when I press the volume-down button though.
I didn't press anything, and I have checked my volume setting - nothing seems wrong.
I'm running the newest version of Paranoid Android on my phone.
Since I am a total noob compared to most of you, any kind of help would be soooo useful!
Thank you so much
Last time this happened to a friend, a reboot fixed the issue. Try that —if that doesn't work, report back!
Sent from my Galaxy Nexus using Tapatalk 4
CWalkop said:
Last time this happened to a friend, a reboot fixed the issue. Try that —if that doesn't work, report back!
Sent from my Galaxy Nexus using Tapatalk 4
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Click to collapse
I forgot to mention, I already rebooted it 2 times and it still doesn't work
Update: it turns out that the notification sound is working. However, the media sound is not. I can't also listen to anyone who calls me unless I put on speaker.
Does anybody have the same problem?
Sent from my Nexus 4 using xda app-developers app

Holding the power button doesn't work

As the topic says, holding the power button doesn't work.
So I can't switch it on nor off.
Any ideas.?
Unrooted stock 4.3
Sent from my Nexus 4
gonna need more info, what state is your phone in now? is the battery charge?
claudiuslu2011 said:
gonna need more info, what state is your phone in now? is the battery charge?
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Click to collapse
Switched on and fully charged
I can turn the screen on and off, but holding it does nothing
I cannot switch off the phone, or take screen shots
Sent from my Nexus 4
AndroidReborn said:
As the topic says, holding the power button doesn't work.
So I can't switch it on nor off.
Any ideas.?
Unrooted stock 4.3
Sent from my Nexus 4
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what do you think? is the problem in hardware or in software?
if the problem in software, there are a lot of apps doing what you want (on off restart whatever) , and you can install one of them.
Sent from my Nexus 4 using xda app-developers app
AndroidReborn said:
As the topic says, holding the power button doesn't work.
So I can't switch it on nor off.
Any ideas.?
Unrooted stock 4.3
Sent from my Nexus 4
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Click to collapse
If the button itself is defective and you are not under warranty you may be able to find a replacement on ebay. I have seen various phones being parted out there and the button should come with a replacement rear cover. If it is the actual switch on the motherboard you have a different problem though. Have you removed the rear case to test that switch? It can be done with a torx t5 screwdriver, a couple of guitar picks and a half hour of patience.
Sent from my GT-P7510 using xda app-developers app
nexuses said:
what do you think? is the problem in hardware or in software?
if the problem in software, there are a lot of apps doing what you want (on off restart whatever) , and you can install one of them.
Sent from my Nexus 4 using xda app-developers app
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Normal press works..I. e screen turns off.. but holding doesn't. I guess it is with the software
.
lalec said:
If the button itself is defective and you are not under warranty you may be able to find a replacement on ebay. I have seen various phones being parted out there and the button should come with a replacement rear cover. If it is the actual switch on the motherboard you have a different problem though. Have you removed the rear case to test that switch? It can be done with a torx t5 screwdriver, a couple of guitar picks and a half hour of patience.
Sent from my GT-P7510 using xda app-developers app
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Click to collapse
Sent from my Nexus 4
it seems to me something went wrong with your rom.. try to reinstall it by N-cry toolkit.. and then install one of those apps which gives you no need to this button anymore. just like what I do.
Sent from my Nexus 4 using xda app-developers app
try long pressing the power button, for 15+ seconds. does it power off? if it powered off, boot it back up.. did it fix your issue?
simms22 said:
try long pressing the power button, for 15+ seconds. does it power off? if it powered off, boot it back up.. did it fix your issue?
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Click to collapse
Done.held it for what seemed like 30 seconds and it rebooted itself.
Strange. It didn't happen when I tried today afternoon. Anyway problem solved
Sent from my Nexus 4
AndroidReborn said:
Done.held it for what seemed like 30 seconds and it rebooted itself.
Strange. It didn't happen when I tried today afternoon. Anyway problem solved
Sent from my Nexus 4
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this same thing happened to me a while back. and force rebooting fixed it right away. it was just a software derp, hasnt happened since.

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