Water damage (or any other liquid) - Atrix 4G General

If you ever spill water on your phone- emergency procedures:
*How speedily you do these things vastly affects your devices chances of surviving*
1. Get the battery out of the phone and dry it!
2. Take out the battery cover, SIM card, SD card, and any other removable part and dry them off
3. Dry the phone itself quickly
4. Submerge the mostly dry phone in uncooked, dry rice for as long as possible This works because rice is very absorbent and will suck water out of nooks and crannies in your phone.
To judge the severity of the water damage, look for a white dot near the battery compartment. If the dot is pink or red the damage is severe.
There are no guarantees that your device will survive or function as it used to even if you follow every step perfectly.

I can confirm this method works. I have used it on 15+ water damaged phones and all but 2 have survived. I have rebuilt many water damaged Atrix and these bad boys are tough. Many I recieve damaged still have moisture in them. The battery is the grim reaper for your phone when it has gotten wet keep it far away from your phone if you want it to live. Follow the directions as listed above to the letter.
If I might add to this handy "How To"
* Use a salable Tupperware container. Ensure its air tight. This will keep the internal air bone dry and let the rice work its absorption magic.
* At minimum wait 1 week without touching your sealed container. In a more severe case add another week.
* If a failed attempt do not throw your phone away. Its almost always fixable. Seek professional help in identifying the problem. Chances are a few $$ can fix it all.

Related

My HD dropped in the water ... HELP

My HD dropped in the water. I dissembly it and let it dry for 3 days. Battery was only 30% charged. After 3 days when I switched it on it worked fine for 2 days but now it switched off and is not switching on again . I replaced battery but nothing happened. Any help ...
Normally speaking electronics would be able to handle the water if dried thoroughly and as quickly as possible (using a hairdryer is recommended) and it's the battery which dies on the spot and can actually explode. In your case tho it worked for 2 days after, so that's quite lucky.
If you haven't done it yet, there's a link in the wiki to the technical service manual which shows how to disassemble the phone to it's smallest parts. If you're up to it, you could see if there's anything turning brown\reddish. If so (or not) you could try clean everything as best possible (perhaps with some alcohol) and then try make use of your warranty...
Could very well be the powerswitch itself which is just sticking tho..
so sorry for you man!
That's too bad. I dunno if this will help you at this point since it's already been several days since it fell in the water, but I read that if you drop your phone in water, you should take whatever you can apart, dry them the best you can, and then submerge all of the parts in dry, uncooked rice. This is supposed to absorb all of the moisture from the parts. I actually used this technique once when my old phone fell in water and it worked perfectly.
I know this won't help you at this point, but it may help others...good luck.
BMW^Z4 said:
My HD dropped in the water. I dissembly it and let it dry for 3 days. Battery was only 30% charged. After 3 days when I switched it on it worked fine for 2 days but now it switched off and is not switching on again . I replaced battery but nothing happened. Any help ...
Click to expand...
Click to collapse
Just a word of thumb to all people. Once the phone / battery has been submerged in water you need to discard the battery right away. Never use a battery that has been exposed to water again in your phone. That is how you fry a phone. I bet if you would have used another battery in your phone it might still work.
Too late for BMW^Z4, but to others:
If it was dropped in dirty or especially salty water, after taking it apart, before drying it, you may want to submerge/rinse it in even more clean water. Distilled water would be even better.
Any left over residue (especially salt) will accelerate corrosion of contacts and leads and could indeed cause it too fail a few days later.
Buy another one
AllTheWay said:
Just a word of thumb to all people. Once the phone / battery has been submerged in water you need to discard the battery right away. Never use a battery that has been exposed to water again in your phone. That is how you fry a phone. I bet if you would have used another battery in your phone it might still work.
Click to expand...
Click to collapse
Which is why I said:
'If so (or not) you could try clean everything as best possible (perhaps with some alcohol) and then try make use of your warranty...'
If you take it back to the store and they (HTC) see you've used it as a submersible they'll turn you down and charge you for the repairs..
I dropped my phone in toilet too. Was in back pocket. I heard a clunk and turned around and noticed it was my phone. I quickly removed it. Took cover, battery, sim and sd card out and dried it with tissue. Then i used those super powerful Dyson heated hand driers to dry it as much as possible. It happened Monday night and I still have not tried putting in the battery. Now I don't know if I should try the battery or just buy a new one from the posts up. I am dreading it if it does not work. I would hate to have to buy another HD as they are so expensive. I guess toilet water is not considered clean. Hope no corrosion.
A friend send I should leave it overnight in white spirit but i did not trust him.
Hoping all is well.....
So sorry to hear this.
In another forum, somone accidentally pour coffee on his Athena.
Some one had suggested in another forum that you bury your HD with rice as the later has the moisture absorbing property. Of course, if it is dirty, you should wash it with clean water first.
I would leave it for a few days to let any water completely evaporate before trying on.
I think there may be hope still. Let's keep our finger cross.
tboy2000 said:
A friend send I should leave it overnight in white spirit but i did not trust him.
Click to expand...
Click to collapse
Great way to dissolve the remains of your phone Hope your friend wasn't serious.
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
tboy2000 said:
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
Click to expand...
Click to collapse
A couple people above you specificly stated to NOT use a battery that has suffered water damage. Get a new battery or risk frying your phone for good.
3 days
3 days may have not been enough unless you left it in a hot dry place. I once put an old nokia phone in the washing machine. When it came out it was full of water and the water had shorted and turned it off (obviously). I wrapped it in a couple of layers of toilet roll and pushed it down the back of the radiator. Water dropped out the bottom and steam went out from the top. This ensures there is no water left. Next (when fully dry) take some sandpaper to the battery connections in the phone and the battery. Water can oxidise the heads and you may not be getting a good connection. Try again and try a friends battery if that does not work.
Good luck (if its not already too late)
i think is too late but....
the better way to avoid definitive damages was an immediate extraction of battery and cards, rinsing in distilled water to avoid corrosion or salt deposition and put on gentle warm hair flux for a long long time.
polish any visible contact with very soft paper and replace with a new battery
pray if you believe and try to turn on
let us know good luck
giano
eaglesteve said:
Some one had suggested in another forum that you bury your HD with rice as the later has the moisture absorbing property. Of course, if it is dirty, you should wash it with clean water first.
Click to expand...
Click to collapse
This is a very good idea! The rice will definitely absorb the moisture.
tboy2000 said:
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
Click to expand...
Click to collapse
http://video.about.com/cellphones/Revive-Waterlogged-Cell-Phone.htm
Check out that video for more information. I don't know if it will help but they don't mention about getting a new battery.
However I have heard differing reports.
tboy2000 said:
I dropped my phone in toilet too. ... I guess toilet water is not considered clean.
Click to expand...
Click to collapse
I guess that depends if it was before or after....
Seriously, while urine is salty, conductive and corrosive, the actual water used in the toilet is in fact as clean as that out of your kitchen tap.
If you took it out that quickly, and if it was clean barely conductive water, the battery may not only not be damaged, it may still hold a charge. If you have a multimeter, and you can measure between 3 to 4 Volt, I am fairly sure the battery is fine. Though I am not taking responsibility....
Phone in water
Hi guys,
i just read the HTC water story. Clean it first with pure water (best distilled water) and then use pure alcohol and submerge the electroncis in it.
The water at first replaces the dirt water and washes away particles or solids. As water takes long time to dry alcohol is used to replace the water completely. Alcohol has also a much lower conductivity - therefore avoiding shortened circuits due to salts or similar.
Hope this gives some clarification...worked once in a museum where we had mobiles and they pretty regularly fell into the toilet
Have fun with your HTC,
Nils
I used thoses Dyson fast hand dryers - the ones where you dip your hands in and out. After seeing the video I hope I have not done more damage. I was in a public toilet when it happened so had no access to distilled water, alcohol or rice.
I will find out tomorrow if my phone works and will let everyone know. Fingers crossed.
I have already started looking online for a cheap secondhand HD so if anyone knows of one let me know. London based. I guess I don't have much condidence in the phone working.
I got you beat on that one, don't ask how, but I got coffee cream (liquid) on my HD. Broke it down to component level, cleaned, reassembled and everything is working fine. No corrosion, no battery loss. Luck of the draw I suppose. Now I always have HD in protective case.

Possible Water Dameage (please read and help)

OK, so the strip below my battery turned pink, which i think means water damage. I did'nt have my phone by any liquids and it was working fine, then all of a sudden the touch screen became unresponsive. Any help?
Are referring to the small rectangular box on the very edge of the case which is below the battery? Mine isn't solid pink. However if your phone did get some moisture in it then the damage is probably done already. Have you tried doing a hard reset?
put it in a container with rice (uncooked) overnight or just put a couple of piece of the silica things that come with new shoes that will suck some of the moisture, and u don't need to drop the phone in water to get the little red sticker ruined, trust me i never once dropped it in the water and from moisture in the air it gets ruined. One day after arguing with the rep on the phone for over an hour, the result is to keep the phone in an air tight ziplock bag from the day u bought it lol
Just have to comment that it is untrue that moisture in the air will affect the LDI. I am a pda tech and deal with this every day. I also live in a very humid climate and have never had the indicator turn on me. What can make I turn though does include excessive sweat in your pocket or high levels of moisture as you might get if you leave it on the counter in a steamy bathroom while showering. All avoidable without ziploc.

my s5 won't power on

i put it in the water and after one minutes i took it out and push the home button i saw downgrading mode on screen and then i took the battery out and drying the battery.
now my S5 won't work.
i tried some way such push home + up volume + power with each other but didn't work , also push power button for more than 30 seconds yet it didn't work anyway.
i used charger cable on my device nothing happen and when i push the power button it produced some with noise.
i need your help
You most likely have a fake s5. I swim with my s5 and I have absolutely no problems.
Sent from my SM-G900F using XDA Free mobile app
Putting electronics in water isn't a good idea. The S5 is rated as water resistant, not water proof. Great protection against accidental exposure to fresh water. If the battery cover is slightly ajar or anything is loose, water will get in. There is no immunity against doing ill advised and inherently hazardous things.
Anyway. Genuine phone or not, it sounds like the OP got water in his phone. First, take the battery out and do not try to turn it on every so often to impatiently check whether it has recovered. Every time you do, you run a real risk of permanent damage. At the very least, you need allow abundant time for it to dry out, which will be a long time if you don't disassemble it for decent access /airflow /allowance for evaporation.
Also any professional repair would also include, at a minimum, gently scrubbing the electronics with a solvent to remove mineral deposits from the water. It is very common that a phone will have serious issues even after it has 100% dried due to conductive minerals left behind after water exposure.
On the positive side, phones will usually survive water immersion with zero to minimal permanent damage, provided that you resist powering them before they are cleaned and dried. If you are proficient with electronics, give serious consideration to disassembling the phone and cleaning /drying it properly. You would need a heatgun to detach the glued in place screen assembly. Most components are not accessible without this preliminary step.
If disassembling the phone sounds daunting, then you should get a professional repair. But at the very least, allow the phone to dry a considerable time before trying to turn it on again. Impatience may well result in permanent damage. Placing it in a sealed container, with silica gel to remove water vapour would help dry it a lot faster. Rice would be a distant, distant second and considerably less effective approach. Do not put the phone in direct contact with loose rice. Just put the rice in the same container.
.

Check Port (Moisture detected)

I was taking a shower today and had to take an important phone call and then I got this message "Check port: Moisture has been detected in your charger/USB port. Make sure it is completely dry before charging your device. Drying the port may take some time."
I immediately started trying to get any water out of the port and also used a hair dryer to dry it up completely but the message still didn't go away.
I haven't tried charging it yet because I'm worried, to be honest.
Does anyone have any advice on this matter? I have about 84% battery left so I'm good till tomorrow, I hope!
taken from 1st google page
"this is what i did by a freak chance and it seems to be working in the mean time.
1. plug in your s8 to the charger (you will be notified that there is moisture detected)
2. restart your s8 (make sure not to remove the charging cable)
3. make sure it shows how long until full charge.
4. You have by successfully by passed the moisture error."
Also someone said that only rebooting your device solve the issue
Thanks for your post, mate.
Those instructions are only to try and fool the device into removing the message, I just wanted to know what the best way to actually completely dry it was, and I believe using a hairdryer may have been the answer because the message just went away on its own about 45 minutes or so after I posted this.
I had that for a while (and I don't even take my phone into the bathroom when I take a shower) and it wouldn't charge except on wireless charge. Came back eventually and I solved it by getting a warranty replacement.
Scrub out the charge port with a toothbrush real good first if it comes to that.
Just leave it to dry and the message goes away.
I can't imagine plugging it into a charger, as recommend above, would be a good idea but what do I know...
IDan1109 said:
taken from 1st google page
"this is what i did by a freak chance and it seems to be working in the mean time.
1. plug in your s8 to the charger (you will be notified that there is moisture detected)
2. restart your s8 (make sure not to remove the charging cable)
3. make sure it shows how long until full charge.
4. You have by successfully by passed the moisture error."
Also someone said that only rebooting your device solve the issue
Click to expand...
Click to collapse
I have done it in the past and it works... Just make sure that there isn't any water in the port. After that just plug in your S8, reboot and don't unplug it until it's full charged, after that the message will disappear.
joe3681 said:
I had that for a while (and I don't even take my phone into the bathroom when I take a shower) and it wouldn't charge except on wireless charge. Came back eventually and I solved it by getting a warranty replacement.
Scrub out the charge port with a toothbrush real good first if it comes to that.
Click to expand...
Click to collapse
Thats how I am I take it in the BR but place it under my towel and dry clothes
My whole take on it is just because a device is water resistant...
The ip rating is as described
The important thing to note, however, is that the IP rating of the device does not make it resistant to all and any kind of liquid. Pressurised water can easily breach the water resistance seal of the handset and seep inside it thereby damaging the internals. Similarly, salt/sea water is a strict no-no. Do NOT take your Galaxy S8 with you to the beach for swimming thinking nothing will happen. Sea water can cause a lot of damage to water resistant devices. If you do end up dropping your Galaxy S8 in salt/sea water, quickly take it out and even if it is working fine, wash it thoroughly with fresh water and then dry it properly. If you spill any other liquid on your Galaxy S8, do the same thing.
Just because it can be submersed. The shower is Technically a jet of pressurized water which can breach the seals on it
As for your warranty you are lucky cause Somewhere it stated sammy will not warranty "water damage" Realated faults
But it is still fun to know i can take a call in the shower keep it on the shelf away from the jets and It could be ok but over extended time corrosion will catch up to it
On a side note I have seen rubber plugs type b and c that can also keep moisture out of it I was thinking on mine to do a small dab of dielectric grease as I live in a wet salty environment through the winter
TheMadScientist said:
Thats how I am I take it in the BR but place it under my towel and dry clothes
My whole take on it is just because a device is water resistant...
The ip rating is as described
The important thing to note, however, is that the IP rating of the device does not make it resistant to all and any kind of liquid. Pressurised water can easily breach the water resistance seal of the handset and seep inside it thereby damaging the internals. Similarly, salt/sea water is a strict no-no. Do NOT take your Galaxy S8 with you to the beach for swimming thinking nothing will happen. Sea water can cause a lot of damage to water resistant devices. If you do end up dropping your Galaxy S8 in salt/sea water, quickly take it out and even if it is working fine, wash it thoroughly with fresh water and then dry it properly. If you spill any other liquid on your Galaxy S8, do the same thing.
Just because it can be submersed. The shower is Technically a jet of pressurized water which can breach the seals on it
As for your warranty you are lucky cause Somewhere it stated sammy will not warranty "water damage" Realated faults
But it is still fun to know i can take a call in the shower keep it on the shelf away from the jets and It could be ok but over extended time corrosion will catch up to it
On a side note I have seen rubber plugs type b and c that can also keep moisture out of it I was thinking on mine to do a small dab of dielectric grease as I live in a wet salty environment through the winter
Click to expand...
Click to collapse
If you get this error and your water sensors are still white, not tripped, they'll warranty it. I did somehow have some green scale built up but I scrubbed it all off with a toothbrush and compressed air.
joe3681 said:
If you get this error and your water sensors are still white, not tripped, they'll warranty it. I did somehow have some green scale built up but I scrubbed it all off with a toothbrush and compressed air.
Click to expand...
Click to collapse
Rite on didnt think about the strips not bein tripped
Just leave it to dry and the message goes away.
you dont have to actually dry it up just wait it will go away itself if not just blow in the port a little the water will come out easily. jesus! trust your phones a little!
Alex_2000 said:
you dont have to actually dry it up just wait it will go away itself if not just blow in the port a little the water will come out easily. jesus! trust your phones a little!
Click to expand...
Click to collapse
This is probably one of the worst things you can do.
If you do not dry it up.
It can corrode and or oxidize in the port and
If you blow it out. You then pressurize the water, which IP rating for this device is at no pressure other than standing water..
Which means you risk blowing water into the device.....
I recommend you read up on this before damaging your own device to water...:good:
I have like 2 weeks with moist detection, is there any way i can get rid of that warning?
Another user here with this warning.
I tried almost everything to "dry the moisture" in the port.
- Letting it dry for hours
- Compressed Air
- Tweezers
- Hot Air Station at 160C
Absolutely unnecessary sensor. I almost threw the phone into pieces, several times.
If someone wants to charge their phone wet, it's their responsibility.
I'm absolutely sure mine's dry and I am searching for a way to disable this sensor forever. My phone is rooted, so it shouldn't be a issue getting into system files.

In water for ~15 minutes, 1m deep

Hello,
my Redmi Note 7 fell in the water of our harbor and it took ~15min until we were able to find it. The water was ~1 meter deep.
I put the phone in rice for 4 days strait away. At some point the phone started but was discharged the next day. After that the phone did not start or charged anymore but showed a battery symbol.
We took the phone apart and cleaned everything with pure alcohol. We replaced the battery too. I took a few measurements: There is 5V on the battery test point and 4.8 V too.
At some point the phone showed 80% while it was off and attached to a charger today.
At the moment the screen goes on for a very short time ~1-2 sec. when powered on but does not charge when connected to a charger.
What could I do to bring it back to live?
I mean there are working parts in it as it looks like.
It's DOA.
The only way to save it was to pull the battery asap (in salt water even that might not be fast enough), disassemble, flush liberally with warm RO water, flush, flush, then flush with anhydrous isopropyl alcohol to absorb the water, dry for at least 2 days with a fan in a warm room.
Water is the best solvent for brine...
What has happened is water/alcohol insoluble corrosion has formed on contacts and any exposed conductors. BGA chipsets, flat pack ICs, power circuits and PCB traces may be shorted out completely especially V+/ground rails. Once this happens it's beyond salvage... sorry.
You could try a pulling all connectors and dumping the whole lot minus the battery and frame into a mild acid bath for an hour then rinsing throughly with RO water, then isopropyl alcohol, drying etc. Which acid, concentration, and time? Probably very diluted sulphuric acid. It's a mix of copper, silver, tin and more alloys you're trying to clean.
That's the only way to remove the corrosion if present. The acid could easily destroy exposed (no conformal coating) fine pitch PCB traces. As long as any corrosion remains it will continue to corrode.
I don't give it a good chance of working...
Oh man that sounds bad. I thought there would be a chance as it was more sweet water than salt water and the phone worked after the incident for a short time.
muebau said:
Oh man that sounds bad. I thought there would be a chance as it was more sweet water than salt water and the phone worked after the incident for a short time.
Click to expand...
Click to collapse
Disconnect the battery.
You can try disassembling it again. Pull all ribbon cables and connectors. Place in warm/hot RO water, clean contact surfaces the best you can with a toothbrush or a ultrasonic gum cleaner if you have one. Try to get some water flow under the BGA chipsets.
Replace the RO water at least 2 times and leave in it for a couple hours*.
Inspect contacts, surface mount devices, traces, etc with good light and a optic aid for signs of corrosion damage afterward. If none if seen proceed to the 99% isopropyl alcohol flush and dry completely. It might work....
*water may get in between the display and screen. If so it will leave a residue upon evaporation. This must be purge before reassembly. A vacuum drying chamber can be used. Use your best judgement how the proceed with the washing phase depending on this issue.
If it's sealed, no worries otherwise you may wish to modify the washing phase to be less invasive by limiting time and exposure to the display.
The contacts on the display is what really needs to be cleaned...
Today I found the phone is alive indeed. After lots of cleaning with alcohol it came back to live. Everything work.
The only issue I have is water (or alcohol) in the display now. This causes little clouds of brightness and the many random touch events.
Its there something smart I could do to get rid of this last bit of water except a vacuum chamber. It might vanish if I heat up the phone for several hours near/on the heating with a towel in between (not to hot).
muebau said:
Today I found the phone is alive indeed. After lots of cleaning with alcohol it came back to live. Everything work.
The only issue I have is water (or alcohol) in the display now. This causes little clouds of brightness and the many random touch events.
Its there something smart I could do to get rid of this last bit of water except a vacuum chamber. It might vanish if I heat up the phone for several hours near/on the heating with a towel in between (not to hot).
Click to expand...
Click to collapse
It's never a good idea to clean everything with solvents such as isopropyl. It can weaken many of the adhesives used in electronic devices, and it will ruin your display panel. If you have access to a temperature chamber, you can try removing the battery, putting the device in a bag of rice or desiccant beads, and let it heat soak for about 2 hours at +60c.
Chances are your display and touch panel are ruined, however. NEVER soak a device in alcohol or any other solvent.
Well the alcohol "everywhere" was an accident and bad luck. It happened while I cleaned just the last parts and connections. I will try to remove the battery and put the device with rice somewhere warm with a thermometer to check the temperature.
Thanks for the help. I will report what happens next.
I am able to get the few messages and photos from the day it fell in the water now. So I am near a 100% data (backup from ~2am + current backup) rescued scenario very soon. I am very happy to have reach this point so far anyway.
muebau said:
Well the alcohol "everywhere" was an accident and bad luck. It happened while I cleaned just the last parts and connections. I will try to remove the battery and put the device with rice somewhere warm with a thermometer to check the temperature.
Thanks for the help. I will report what happens next.
I am able to get the few messages and photos from the day it fell in the water now. So I am near a 100% data (backup from ~2am + current backup) rescued scenario very soon. I am very happy to have reach this point so far anyway.
Click to expand...
Click to collapse
The accident was dropping it in brine water... without through rinsing it be a goner. Even with rinsing it still may eventually die.
Rice does not work. Heat does*.
Be patient.
Warm dry room with fan on it.
The problem now isn't drying but the residue left behind as the water/alcohol evaporates. Try using centrificule force to move the water although capillary may prevent this.
Try drying on end.
Careful use of a shop vac might work in a dust free room but could destroy the display. Use best judgement. At the worst if you just let it dry it probably will leave some water marks, maybe not.
*raise heat to 110-120°F if it's not drying after 2 days. Heat displaces water ie hot boxes used in tropics.
The phone worked perfectly with clouds of water in the display.
After I put the phone in a warm place to get rid of the last few parts of this moisture the screen was black and stayed this way.
Now the lowest part of the phone gets very hot when switched on. Its hot enough to burn your fingers. The funny thing is that with "scrcpy" I am still able to reach the screen and the OS works perfectly as normal. I guess the lower PCB with the USB-C is the part which gets this warm.
I am angry for myself as I could have lived with the few clouds in the display as a reminder to keep water and smartphones away from each other.
Better than broken ribs...
You would need to carefully separate the display from the glass and clean both. Probably bonded with a heat adhesive.
The hot running suggest the phone isn't completely dry or has damage. Pull the connectors off the port pcb and inspect both them and that board for visible corrosion damage.
Reexamine the mobo's power section for same.
It's all probably academic as it likely will fail completely in time. Rust never sleeps.

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