Just when you think you have this cursed tablet at least stable, something else happens. So the Google Market app decided to update itself to the Google Play Store. Now it force closes every time it's opened. Anyone getting the same (not getting the same?)? Any solutions? I tried manually side-installing another copy of the Play Store that I found online, but that made no difference.
I was able to fix this. I went into the Application Settings and cleared the data for the Google Play Store app. I then pressed the button to force stop the Google Play Store app, which I think caused the whole launcher to close and restart. After that, opening Google Play Store brought the "update" message and license agreement again without force closes. It's been running okay so far.
I was having the same issue with my store after attempting to rent a movie. Play Store and Play movies would FC every time. The clearing data trick didn't work. I had to to restore with a CWR backup.
try wiping 3 times. I have not had one problem since.
Sent from my Full CM9 on ThinkPad Tablet using Tapatalk
Try out this link:
http://forum.xda-developers.com/showthread.php?t=1548459
Found this on a less traveled site: This did the trick for me.
I had this problem and called Google Support. They were very helpful. What I had done is disabled the Download Manager when trying to get rid of the Facebook download notification. Go into Settings...Appplication manager. ..All...then find and click on Download Manager.
**Note: that if it is disabled it will be at the very bottom of the list of apps. Once you click on Download Manager you can click to enable it again. This worked for my problem at least so I'm posting hoping it may help others.
Everybody waiting for the update on their Nexus device, heres a simple solution that works.
1) Goto settings and remove your google account from the accounts tab.
2) Goto Apps and force stop and clear data for Google Framework Services
3) Go check for update and Voila
4) Add your google account back.
Done :victory:
P.S - This might also work for future OTA updates so remember the idea
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
kalda01 said:
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
Click to expand...
Click to collapse
You can find it in all apps, and btw seriously, you can't find an app??
tesztelem said:
You can find it in all apps, and btw seriously, you can't find an app??
Click to expand...
Click to collapse
Where was it stated that I can't find an app? did you read my question before quoting it ?
Didn't do a thing
Sent from my Nexus 7 using xda app-developers app
kalda01 said:
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
Click to expand...
Click to collapse
I dunno concerninh 4.3 update but I did this 2 times to get the OTA previously on 4.11 and 4.12 update and it just works....
Just tried this and it didn't work
Trick worked for me, cleared data twice before i got the update.
Some people might be having more luck than others, just keep trying.
Im on nexus7 3G btw.
It doesn't work for everyone. I tried it about a dozen times to no avail on both my N7 and my N4. Then the next day both auto updated.
Sent from my Nexus 7 using Tapatalk 4 Beta
jazzyjames said:
Just tried this and it didn't work
Click to expand...
Click to collapse
Try and try and try until it works. (You may have to do this 20 times but it will work eventually)
Does updating like this kill what apps i have? I have like... 400 plus. I'd hate to have to reinstall.
Worked without removing google account, only clearing data for framework app.
I got bored of waiting, and I found necessary files to root, so I gave it a little push. Downloading OTA update as I type this.
Thanks
kalda01 said:
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
Click to expand...
Click to collapse
After just clearing the Google services framework on my stock Nexus 7 it was no longer listed in my Google Play store devices. Subsequently, when I installed new apps on the Nexus 7 they still show up in my 'My Apps' list on Google Play, but the Nexus 7 device did not show so I could not push apps to my tablet using Google Play Store from a browser. Also since the device was no longer listed I could no longer determine, from a browser, if apps were compatible with the Nexus 7. I read elsewhere that the "device" comes back after a few days; I tried a few things to help it along (click on acct name etc....) but after a few days it was still not back. I had installed quite a few apps directly from the Play Store app on the N7 since doing this "data clearing" but it was still missing from my list of devices on Google Play website.
UPDATE: apologies to the OP; I had quickly read his post and skipped over his first step of removing Google account. Following the OP instructions in this thread I got the update right away....AND my N7 "device" is now shown in the Play Store again (thank you). By previously just doing the force stop and clearing data in Google Services Framework, as suggested in many other forums, it seemingly removed my N7 device from the Play Store without getting me the update .
My N7 is listed in the Play store devices same as before.
davion100 said:
Try and try and try until it works. (You may have to do this 20 times but it will work eventually)
Click to expand...
Click to collapse
Exactly. Sometimes it works on 1st try, sometimes you have to do it like 30 times...
My nexus 7 just came in the mail and I'm running into error 497 on the play store while trying to update chrome, Google keyboard, and talk back. A few seconds after choosing update it'll give me this error but I've been able to download everything else with no trouble. I already tried a factory reset with no luck.. So I'm hoping someone can help me find a solution.
Is it possible that this could have anything to do with my Google account or maybe WiFi?
Edit: From searching around on the web I have found a solution that works for me. Download tunnelbear vpn from the market, make a free account, and then turn it on and connect to the US. You should now be able to download any of the apps that were giving this error. Alternatively, you can tether your phones mobile connection if data limits aren't a concern. Every other solution I have found has not worked for me including factory reset, clearing Play store data, etc, etc, but these two have. Hopefully this helps anyone else running into these issues out.
Edit : oh you did a factory reset...
Hmm dunno
Sent from my Nexus 7 using xda premium
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I just now experienced this same issue, and I also have Comcast. My Galaxy Nexus was able to update some apps without issue on 4G, and when I went to update my apps on the Nexus 7 it updated all but Facebook Messenger and Google Japanese keyboard support. Got error 497, cleared my cache/data/force stopped Google Play, tried again, same thing. Cleared out some other things that may have made it even worse (Google Play Services, which appears to have completely messed up my list of Installed/All apps in the Play store, oops) but still no go. Tethered the Nexus 7 to my Galaxy Nexus via Mobile hotspot, and it was able to update, but on wifi it fails. This just started happening today, and I've had my Nexus 7 for about two weeks. Not sure what's going on, and your post was one of the first things that came up when I googled it. I see a factory reset didn't help you. I really don't want to have to resort to that, but it appears it wouldn't have helped me anyway. I'm stumped.
jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Hi:
I have Comcast and am not having this issue. Keep us posted on your progress.
Best,
Tom
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried pushing the update to the device using the online Google Play Store.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
My Facebook messenger fails to update, says package file is invalid, not sure if that's my end or theirs, I'd just wait and see if the update eventually pushes through. Maybe just let it be And see if Google knows of the issue and eventually it'll update...
Sent from my Nexus 7 using Tapatalk 4
Try and reset your routers and reboot your nexus 7.
huskers15 said:
Try and reset your routers and reboot your nexus 7.
Click to expand...
Click to collapse
Thanks??
sublimeike said:
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
Click to expand...
Click to collapse
None of this things worked for me either except for tethering with my phone. So this leads me to believe it's a problem on Google's end and not the tablet. I would wait a little while for a fix before returning it..
Sent from my Nexus 7 using xda app-developers app
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
adamhlj said:
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
Click to expand...
Click to collapse
I'm not entirely sure but I think both are fairly new so I don't think that should be the issue. It just seems weird to me that some apps will download while others won't.
Sent from my Nexus 7 using xda app-developers app
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Sent from my Nexus 7 using xda app-developers app
jguns112 said:
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Click to expand...
Click to collapse
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
sublimeike said:
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
Click to expand...
Click to collapse
Hmm well that is no good then. Are you still getting error 497 or is it something else?
Sent from my SCH-I535 using xda app-developers app
jguns112 said:
Hmm well that is no good then. Are you still getting error 497 or is it something else?p
Click to expand...
Click to collapse
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
sublimeike said:
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
Click to expand...
Click to collapse
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
I was having this issue on My Nexus 4 and Nexus 7 last night on Comcast. This morning the apps updated without issue.
jguns112 said:
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Error 492; 497; and "bad package" are all errors that I had been getting with my first device and then with my replacement.
Finally did enough searching to learn it was likely a Comcast DNS issue.
I tried everything from my office internet and it worked fine. I suspect it's why my earlier device started to go wonky because updates didn't update properly or something got corrupted.
Had this issue updating I forget what at work, it would stop at 1.38MB. Which is weird cause didn't have issues with other apps that same moment. Did a google search and tried a different wireless connection... Was able to update.
Two days after, updates apps at work, no problem. Maybe just a hiccup.
Sent from my Nexus 7 using xda app-developers app
I keep getting error 495 when trying to download our update apps from the play store on N preview. I have the same issue on my Nexus 9. I updated from MM had three problem then factory reset my phone and still having the same problem.
Settings/apps - show system - clear data on Google play store, google play services and Google services framework...reboot right away.
Sent from my Nexus 6P using XDA-Developers mobile app
Mr Patchy Patch said:
Settings/apps - show system - clear data on Google play store, google play services and Google services framework...reboot right away.
Click to expand...
Click to collapse
I did all that and it didn't work. Even deleted all my Google accounts rebooted and then added them again.
guys uncheck & disable PlayStore and PlayService app in boost+ battery optimizion and your problem fixed
boost+ change resulation to lower of app in battery optimizion mode and new version of play store have problem with this mode
if problem in downloads of apps disable : Download and downloadmanager app in boost+
This fix didn't work for me.
Google play store would not work for me after deselecting this from the optimize apps in boost+. So I have now uninstalled the boost+ app and I still cannot get google play store to work.
I've tried clearing the cache in play store and play store services but no success there also.
I've also uninstalled updates for google play so I'm now at version 8.3.41.U-all (0) (FP) 170066753
Is there anything else I can try?
kevitte2 said:
Google play store would not work for me after deselecting this from the optimize apps in boost+. So I have now uninstalled the boost+ app and I still cannot get google play store to work.
I've tried clearing the cache in play store and play store services but no success there also.
I've also uninstalled updates for google play so I'm now at version 8.3.41.U-all (0) (FP) 170066753
Is there anything else I can try?
Click to expand...
Click to collapse
install aptoid app store and update "google play store" with last version in this store.....i hope this way maybe fix your problem
you must find this version : 8.8.12-all [O] [PR]
kevitte2 said:
Google play store would not work for me after deselecting this from the optimize apps in boost+. So I have now uninstalled the boost+ app and I still cannot get google play store to work.
I've tried clearing the cache in play store and play store services but no success there also.
I've also uninstalled updates for google play so I'm now at version 8.3.41.U-all (0) (FP) 170066753
Is there anything else I can try?
Click to expand...
Click to collapse
I had similar issue, so what I done, unistalled play store updates, then downloaded latest play store apk and installed it. Problem was fixed.
So far, I've tried everything in this thread other than the aptoid suggestion. The error keeps coming back and I'm slowly getting more and more apps that are also crashing. This seems to be since the Oreo update.
I've even done a full factory reset and the errors started coming back less than a week later.
Still no luck in finding a way to make this stop. HTC suggested rolling back to 7.1.1 but this will still factory reset everything. Then I have the added issue of not being on the latest update, leaving me without the most up-to-date security patches.
I've always loved HTC phones (especially the U11) but I'm very fast losing faith.
JonesWTF said:
So far, I've tried everything in this thread other than the aptoid suggestion. The error keeps coming back and I'm slowly getting more and more apps that are also crashing. This seems to be since the Oreo update.
I've even done a full factory reset and the errors started coming back less than a week later.
Still no luck in finding a way to make this stop. HTC suggested rolling back to 7.1.1 but this will still factory reset everything. Then I have the added issue of not being on the latest update, leaving me without the most up-to-date security patches.
I've always loved HTC phones (especially the U11) but I'm very fast losing faith.
Click to expand...
Click to collapse
i fix this errors and problems very easy.....and this errors not for htc phones!! this problem is for google OS....you must try samsung or other prank device to see many crazy error and crash and be a angry human ,,back to htc and dont forget this company....
Problem solved with DJ Mohammad KHAN method
DJ Mohammad KHAN said:
guys uncheck & disable PlayStore and PlayService app in boost+ battery optimizion and your problem fixed
boost+ change resulation to lower of app in battery optimizion mode and new version of play store have problem with this mode
if problem in downloads of apps disable : Download and downloadmanager app in boost+
Click to expand...
Click to collapse
Thanks a lot man. I followed your method and solved my problem .
Wow, God bless you!
Your solution worked for me.
It was making me crazy.