Why can't I spend my $25 Play Store balance? - Nexus 7 Q&A, Help & Troubleshooting

I bought a couple apps, and now it says "payment method declined" under my Play Store balance. What on earth is this?
Sent from my Galaxy S III

When you activated the N7 and signed into your gmail account, you should have gotten the $25 credit and an e-mail informing you of the credit. Did that happen? When you go to make a purchase, does the $25 credit show in the dropdown for payment method?

does it work if n7 bought in usa and exported to eu?
What Say this e mail exactly?
If you reset the device and changee mail you get 20$ again?
How do you register. Is there a code to enter?
Envoyé depuis mon MB525 avec Tapatalk

swisstourist said:
does it work if n7 bought in usa and exported to eu?
What Say this e mail exactly?
If you reset the device and changee mail you get 20$ again?
How do you register. Is there a code to enter?
Envoyé depuis mon MB525 avec Tapatalk
Click to expand...
Click to collapse
So you bought a used device and reset it when you received it in Europe and signed into Google?
There's no code, if you're eligible all you do is sign into your Google account for the setup screen and it activates the credit.
Sent from my Nexus 7 using xda premium

Groid said:
When you activated the N7 and signed into your gmail account, you should have gotten the $25 credit and an e-mail informing you of the credit. Did that happen? When you go to make a purchase, does the $25 credit show in the dropdown for payment method?
Click to expand...
Click to collapse
Yes, like I said, I bought two apps with it, but now it just says "payment declined" in the drop down menu.
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Sent from my Galaxy S III

I dunno if it helps or not, but I haven't been able to use the credit for anything involving subscriptions (bummer, I wanted to subscribe to Slam magazine) but I had no issues buying individual issues
Sent from my Nexus 7 using Tapatalk 2

I tried to use it to buy callrecorder, an I'm in Texas. No cheroot.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

TheBiles said:
Yes, like I said, I bought two apps with it, but now it just says "payment declined" in the drop down menu.
Sent from my Galaxy S III
Click to expand...
Click to collapse
Bumping because I have this same issue. Most apps will allow purchase, but some won't. When I e-mailed the devs to find out if they could choose to decline payments from Play Store credit, they said that they could not. I am rooted on stock, but my wife is having the same issue with this same app on her account (unrooted N7). I've contacted the play store and hope to post a response when if I find out anything.

Getting rid of that GT avatar would be a great first step

ArcherMP said:
Getting rid of that GT avatar would be a great first step
Click to expand...
Click to collapse
U(sic)GA fans know how to use the internet?
Sent from my Nexus 7

31Cats said:
Bumping because I have this same issue. Most apps will allow purchase, but some won't. When I e-mailed the devs to find out if they could choose to decline payments from Play Store credit, they said that they could not. I am rooted on stock, but my wife is having the same issue with this same app on her account (unrooted N7). I've contacted the play store and hope to post a response when if I find out anything.
Click to expand...
Click to collapse
I was wondering if you (or anyone else) has received a response. I have the exact same problem right now and it is really annoying. I've got over $10 left over from that $25 credit and I can't use it.

TheBiles said:
I bought a couple apps, and now it says "payment method declined" under my Play Store balance. What on earth is this?
Sent from my Galaxy S III
Click to expand...
Click to collapse
Did you ask for a replacement? If yes, google might be holding money until they receive the broken device
Sent from my Nexus 7 using Tapatalk 2

jamesst20 said:
Did you ask for a replacement? If yes, google might be holding money until they receive the broken device
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Nope. Same device.
Sent from my Nexus 7

I've having the issue too - only seems to be an issue with apps from certain devs. I've emailed the author of the app to see what's app. I'll post my finding when they reply...
I'm still able to purchase most apps with the credit without issue though.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Ha! The author of the apps that I can't seem to purchase responding saying they they don't know why and basically told me to contact Google to find out why. I politely responded that *they* should contact Google - not me! Like I told them, they are the ones that are losing the sale here!
Not real encouraged by their "customer service", so I probably won't buy their apps anyway now!
By the way, the apps that I cannot seem to buy are from "Elecont Software" - the particular app that I wanted to buy was "eRadar HD". I'll just look for alternatives now....
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

jtrosky said:
Ha! The author of the apps that I can't seem to purchase responding saying they they don't know why and basically told me to contact Google to find out why. I politely responded that *they* should contact Google - not me! Like I told them, they are the ones that are losing the sale here!
Not real encouraged by their "customer service", so I probably won't buy their apps anyway now!
By the way, the apps that I cannot seem to buy are from "Elecont Software" - the particular app that I wanted to buy was "eRadar HD". I'll just look for alternatives now....
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
That's the same app I was trying to buy! Ended up buying it with real money anyways, and it's a great radar app.

Do you guys know where the dev lives by any chance? I was trying to buy an app from a guy in Barcelona, Spain and he was guessing it had something to do with Google not having all of their payment services up and running there. If he is correct then yes, it isGoogle problem that the devs can't fix.
Sent from my Nexus 7 using Tapatalk 2

Actually, I think I "mis-interpreted" the authors reply... After telling them politely that I think *they* should contact Google, they replied again stating that they have been trying to contact Google about this issue without any response and just figured that I, as a customer, may get a reply. Then, they even gave me their "main" app for free (gave me a redemption code to register it to the full version for free) in order to compensate me for my time in trying to get to the bottom of this issue. Their "main" app is titled "Eweather HD, Radar HD, Quakes" and actually costs $5.99! So, they made it worth it for me to contact Google!
So, I did just that - I've emailed Google support about the issue - I'll report my findings.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Related

Anyone use Google wallet yet?

How was it? Do u like it. I just got my free $10 and added 20 on it. Will try out tomorrow when I fill my bike up. I'm kind of excited to try this out. I also downloaded the nfc always awake
Sent from my SPH-L710 using xda app-developers app
Just got my free $10, hoping it doesn't embarass me in Mcdonald's later lol
Sent from my SPH-L710 using xda app-developers app
Sigh.
Only works for Sprint, I think. It's blocked by T-Mobile. We have to wait for Isis. Ridiculous. Let the consumers choose which is best.
www.paywithisis.com
Pig Vomit said:
Sigh.
Only works for Sprint, I think. It's blocked by T-Mobile. We have to wait for Isis. Ridiculous. Let the consumers choose which is best.
www.paywithisis.com
Click to expand...
Click to collapse
That sucks. Heard you don't have the data widget on the notifications status window.
Now im going to start watching where I can all use this.
Sent from my SPH-L710 using xda app-developers app
Mastercard ONLY
I would REALLY like to use it and in fact was looking forward to doing just that until I found out you can only use Mastercard with the stupid thing? I mean wtf, I don't want to have to use my MC to purchase crap, who does this, unless you're trying to get cash back or freq-flier miles? The pre-paid card from what I understand is bogus too? Why would I go to the trouble of funding a " virtual" credit card with money from my Mastercard so I can use my phone at McD's?
Now, if there was a way I could somehow fund all my purchases with my debt card? THATS what I was hoping to be able to do? I would think there'd be a way to do that but out of all I've read so far, nothing sounds promising? Does somebody know of a way around the Mastercard limitation?
yahknow1 said:
I would REALLY like to use it and in fact was looking forward to doing just that until I found out you can only use Mastercard with the stupid thing? I mean wtf, I don't want to have to use my MC to purchase crap, who does this, unless you're trying to get cash back or freq-flier miles? The pre-paid card from what I understand is bogus too? Why would I go to the trouble of funding a " virtual" credit card with money from my Mastercard so I can use my phone at McD's?
Now, if there was a way I could somehow fund all my purchases with my debt card? THATS what I was hoping to be able to do? I would think there'd be a way to do that but out of all I've read so far, nothing sounds promising? Does somebody know of a way around the Mastercard limitation?
Click to expand...
Click to collapse
Its not just ANY MC either.. it has to be theirs.. the Citi one.
and was really disapointed in the Loyalty card selection as well.. no grocery stores or drug stores or any other useful ones.
Yea I would have thought this would have really expanded fast, not at the snails-pace that it seems. I mean wallet has been around for a long time, at least a lot of my e-purchases are recognised as "wallet" transactions
i used it this am at Circle K for a fountain drink and some chips .... I just rooted and flashed a rom hoping it will work again this evening
i can't believe what a flop google wallett is. how dumb you can only use one specific card or add money to a google gift card?
beyond stupid. who would ever use it unless you just happened to have that citi card? getting out my card is easier
fatboypup said:
i used it this am at Circle K for a fountain drink and some chips .... I just rooted and flashed a rom hoping it will work again this evening
Click to expand...
Click to collapse
Hope you wiped the settings before flashing the new rom?
Quit working for me. Set it up the other day and now it says this version is no longer supported and to update, yet there is no update.
I just had the update loop idk what I did but its working now got my free 10 im rooted and on a custom Rom
Sent from my SPH-L710 using xda app-developers app
CapsLockKey said:
Quit working for me. Set it up the other day and now it says this version is no longer supported and to update, yet there is no update.
Click to expand...
Click to collapse
It may be because you are rooted? I get the same message.
I added $20 to the virtual card and look forward to trying it as soon is bearable to go outside!
If rooted this is what it will look like. This is normal, it will still work.
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Sent from my Samsung Galaxy SIII using Tapatalk
I used mine at McDonalds today, they were like "whoa, wtf? That's awesome!" They had never seen it before. Pretty simple though, once your card is setup, you wait till the point where you would swipe your card, tap the phone to the NFC reader, it'll prompt you for your pin, and then you tap it to the reader one more time, and voila!
BlaydeX15 said:
I used mine at McDonalds today, they were like "whoa, wtf? That's awesome!" They had never seen it before. Pretty simple though, once your card is setup, you wait till the point where you would swipe your card, tap the phone to the NFC reader, it'll prompt you for your pin, and then you tap it to the reader one more time, and voila!
Click to expand...
Click to collapse
I used it at 7-11 and the girl (young teen) couldnt stop cracking up! She had never seen it either lol
I had the update loop after installing an OTA update from sprint. I just cleared the app data and uninstalled updates for google wallet and it started working again.
Hopefully they will add more card options soon. If I could use my visa debt card it would be awesome but for now I don't see the point in transfering money to the google card just so I can use my phone to pay.
Anyone with ATT have it working? It says unsupported for me.
Sent from my SGSIII with the XDA Premium App
Voelker45 said:
Anyone with ATT have it working? It says unsupported for me
Click to expand...
Click to collapse
ATT here too, and nope, still not working ootb.
I'm in no rush, though, as there's still so very few places to use it (even in NYC), and I'm not about to putz around getting a rooted version working and risk getting it banned for life or whatever. This crap "should just work", but it doesn't.
(and I even have the damn citibank MC card that everyone complains you need to use, and I still don't care. (It was also lame that Citibank renamed their diamond preferred MC to the boring "ThankYou Points" Mastercard a few months back)
knives of ice said:
i can't believe what a flop google wallett is. how dumb you can only use one specific card or add money to a google gift card?
beyond stupid. who would ever use it unless you just happened to have that citi card? getting out my card is easier
Click to expand...
Click to collapse
It's only a "flop" because the banks and carriers have all decided to create their own competing systems, not Google's fault they think we'll pay extra for NFC payments

How to remove google play balance

When I bought Nexus 7 I followed this trick http://forum.xda-developers.com/showthread.php?t=1792592 to obtain 25$ free credit.
But now I have all prices in dollars and I want to remove my Google play balance, but when I try to go to wallet.google.com I have no way to remove google balance like other credit card, because there isn't the REMOVE button.
I can't change also my country and address if I don't delete my google balance.
Do you know if it's possible to delete it?
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mouse100 said:
When I bought Nexus 7 I followed this trick http://forum.xda-developers.com/showthread.php?t=1792592 to obtain 25$ free credit.
But now I have all prices in dollars and I want to remove my Google play balance, but when I try to go to wallet.google.com I have no way to remove google balance like other credit card, because there isn't the REMOVE button.
I can't change also my country and address if I don't delete my google balance.
Do you know if it's possible to delete it?
Click to expand...
Click to collapse
Having the exact same problem and it's driving me crazy. I just immigrated to Canada and my bank apps are country restricted, this is a huge pain. I have 28p which is difficult to spend...
I guess nobody found a solution to this? I have 22p left in my account but want to change it to US to sign up for all access...
gumbald said:
I guess nobody found a solution to this? I have 22p left in my account but want to change it to US to sign up for all access...
Click to expand...
Click to collapse
Can you not buy a paid app (say .99) and use the play store balance and pay the difference?
Not sure if this will help or is possible, but thought I'd see if it could be useful.
kilometers4 said:
Can you not buy a paid app (say .99) and use the play store balance and pay the difference?
Not sure if this will help or is possible, but thought I'd see if it could be useful.
Click to expand...
Click to collapse
Sadly not, from their terms:
May not be combined with other forms of payment.
Click to expand...
Click to collapse
I've had a new idea, does anyone know an app that has some really small in-app purchases?
EDIT: Update! Even with a Google Play balance of £0.00, it still won't let me change country...
gumbald said:
Sadly not, from their terms:
I've had a new idea, does anyone know an app that has some really small in-app purchases?
EDIT: Update! Even with a Google Play balance of £0.00, it still won't let me change country...
Click to expand...
Click to collapse
I just ran into the same issue.
I have the same issue :S
Has any one found out if something can be done? I don't really want to sync my phone with a new mail just to change my play balance...
sent from a land far far away...
here same problem.
I want my 5 euro that i won of eating a kitkat
The free balance is said to expire by the end of the month. Maybe then this will resolve our issues?
Asovse1 said:
The free balance is said to expire by the end of the month. Maybe then this will resolve our issues?
Click to expand...
Click to collapse
I have some credits from a year ago (from the purchase of the N7 2012) and the balance has been 0 for about 6 months now. Still no way to change home country.
bitbitbit said:
I have some credits from a year ago (from the purchase of the N7 2012) and the balance has been 0 for about 6 months now. Still no way to change home country.
Click to expand...
Click to collapse
I also had a N7 and did the US trick to get 25 dollars, but now I won 5 euros from kitkat and google doesnt give em to me. I have 75 cents left in my account, what can I do? Can't google support help us in any way? Because this is plain stupid..
This is kind of ridiculous... People need to be able to change their country if they move and what not. It is October 1st, yet the remaining .75 cent balance is still in my account! Sigh...
gumbald said:
Sadly not, from their terms:
I've had a new idea, does anyone know an app that has some really small in-app purchases?
EDIT: Update! Even with a Google Play balance of £0.00, it still won't let me change country...
Click to expand...
Click to collapse
What app have you used ? Thx
Inviato dal mio Galaxy Nexus con Tapatalk 4
i would like that too!
i have 35 cents left on my account.
any ideas how to spent them?
Even with spending, the card stayed on my account with 0 balance.
Sent from my Nexus 10 using Tapatalk 4
Anybody know if theres a way to delete/re-add or reset google wallet?? And if that would remove the balance??
Just want to confirm I've basically got the same problem. I moved to the US but can't change my address because I have $0.07 CAD in my google play balance.
This is actually outrageous.
I hope someone finds a solution, I've been trying for two months now.
Did somebody find a solution for this weird issue?
I'm with the same problem... I have .83 Pence (UK) on my google wallet, I now moved to USA, and I purchased a $25 google play card. It won't let me redeem the card. I contacted google, but they will not help, they said I need to create a new google wallet account.
This is ridiculous
nm8 said:
I'm with the same problem... I have .83 Pence (UK) on my google wallet, I now moved to USA, and I purchased a $25 google play card. It won't let me redeem the card. I contacted google, but they will not help, they said I need to create a new google wallet account.
This is ridiculous
Click to expand...
Click to collapse
I believe one can contact the Wallet help online, or by phone, ask them to close the wallet account and then rejoin. All transaction history will be wiped out and no balance will appear. you will start from scratch again.
Google for
Google wallet balance help
How to close a gogle wallet account
support. google .com / wallet / answer / 3086986 ? hl=en&ref_topic=3209987
Link : Deleting an wallet account
support .google .com / wallet /answer/2907658?hl=en[/url]
could be this the solution, who knows it is Google we are talking about....:angel:

Latest Facebook app permissions!!?

Have you seen the latest apps permissions which they're quoting on the play store as 'bug fixes'
I've uninstalled and gone back to version 3.8!!
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Sent from my Nexus 5 using Tapatalk
Download files without notification
Change network connectivity
Disconnect wifi
Send emails without user knowing!
Read confidential information
Read text messages?!
Call numbers that may cost money
Sent from my Nexus 5 using Tapatalk
Install xprivacy.
Sent from my Nexus 5 using Tapatalk
coorsleftfield said:
Install xprivacy.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Will it work on ART?
I think it's just ridiculous that Facebook developers think asking for thanks much permission just for a social network app is ok/acceptable!!
Sent from my Nexus 5 using Tapatalk
Heh... This reminds me of that South Park episode. Apple and the human centipede.
I used to never pay attention to permissions...but after seeing this it is ridiculous. I'm installing xprivacy as we speak. But imagine all the data that they get from people who don't root or use privacy tools on their phones??
Sent from my Nexus 5 using Tapatalk
klin1344 said:
I used to never pay attention to permissions...but after seeing this it is ridiculous. I'm installing xprivacy as we speak. But imagine all the data that they get from people who don't root or use privacy tools on their phones??
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
if u ever get ur identity stolen by them u could easily sue them..i dont think a multimillion dollar company would want to go bankrupt for committing frauds
they are making multi million from users data... so you have to take care of your own privacy
installing xprivacy now ... thanks to those who suggested this app
Hrmmm, so let me get this straight...
**Runs automatically at startup
**Can open internet connectivity at will without user consent
**Can download files at will without user consent
...isn't that malware (by definition)?
I have mandated that my wife uninstall that bloated POS FB app since a few months ago when the permissions started getting bad... but this update takes the cake! I'm telling everyone I know to just use FB through a web browser!
Thanks OP
I'm going to give tinfoil a try.
It is essentially a "pretty wrapper" as the dev puts it for the facebook mobile site. Thanks for the post OP, I hadn't thought about what permissions the FB app was using with the latest update, I need to pay more attention.
If anyone wants the Facebook app before the latest (the one without all the permissions) its here - https://mega.co.nz/#!50l2mArA!cfLEwuLOT7-72Cknq3M4hAJtHAMWXxqK7P0X-tiBEDs
Sent from my Nexus 5 using Tapatalk
Is friendcaster okay to use?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Tin foil hats anyone?
Seriously, fair enough if you want to worry about this but I personally couldn't give a toss. I have an unlimited data plan so if it wants to turn my WiFi off (which it NEVER has) then go for it. If they want to read my SMS, go right ahead seeing I get about one a week!
If you're not happy about it, don't use Facebook at all
Xprivacy doesn't work on ART
It's the sending emails without user knowing that seems questionable more than anything else to me
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Xprivacy doesn't work on ART
It's the sending emails without user knowing that seems questionable more than anything else to me
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I can say with 100% certainty that it has not sent an email to anyone from my address to date cause if it did I'd have a copy on my laptop when Outlook downloads my emails
It probably hasn't to anyone to be fair but why request those ridiculous permissions
Sent from my Nexus 5 using Tapatalk
EddyOS said:
I can say with 100% certainty that it has not sent an email to anyone from my address to date cause if it did I'd have a copy on my laptop when Outlook downloads my emails
Click to expand...
Click to collapse
Then why is the permission there? If it does not use it why did they added it there?
And when they didnt use the permission till now it doesnt mean they will not use it in the future.
The only way is not xprivacy...
Take care of your data and do not install crappy apps... If all users accept such behaviour, there won't be changes... You are responsible for your data....
VIVAN las Tapas
Mikulec said:
Then why is the permission there? If it does not use it why did they added it there?
And when they didnt use the permission till now it doesnt mean they will not use it in the future.
Click to expand...
Click to collapse
I don't know and, to be honest, don't really care. My data is everywhere these days and unless it affects me monetarily I'm not concerned. If I was concerned I wouldn't have smartphone at all
Mikulec said:
Then why is the permission there? If it does not use it why did they added it there?
And when they didnt use the permission till now it doesnt mean they will not use it in the future.
Click to expand...
Click to collapse
Exactly.... 5 updates down the line they won't need to ask permission as you already granted it and forgot about it by then
Sent from my Nexus 5 using Tapatalk

For people who already have Google Music

I emailed a google rep about google play music and the 6 months free. This was their response.
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So people who already pay for google music get ad free youtube?
I still see ads in Youtube while signed in with my All Access email. I am an existing All Access subscriber.
I canceled my all access. Waited for it to run out. Opened the app. Got 6 months free. That easy.
I asked them about this after I received my nexus 6 and they basically told me to pound sand. This is a mistake many companies make. While getting new subscribers is good, keeping your current userbase is also important. Giving current users stuff like this provides incentive for people to sign up, while simultaneously keeping the current userbase happy.
I had a free trial a few months ago so I wasn't eligible for the free 6 months. All I did was add a 2nd Google account to my phone and selected it in the Google Music app and bam free 6 months. Everything else on my phone is tied to my main Gmail except for Music. Works great.
Does this promotion only work if you bought it through Google Play? I got mine from T-Mobile
md1008 said:
Does this promotion only work if you bought it through Google Play? I got mine from T-Mobile
Click to expand...
Click to collapse
Nope, it is for anyone who purchases a Nexus6. You should see it if you open up GoogleMusic from your phone.
NightHawkUndead said:
I canceled my all access. Waited for it to run out. Opened the app. Got 6 months free. That easy.
Click to expand...
Click to collapse
I did this on accident. Had to change the CC on file, forgot to do it before Play Music expired, went to change it and was told I don't have to pay again until May 2015 :highfive:
spr0k3t said:
Nope, it is for anyone who purchases a Nexus6. You should see it if you open up GoogleMusic from your phone.
Click to expand...
Click to collapse
I use google play music all the time. I don't have all access but I have 60gb legally purchased music saved to cloud. No message. Of course I go back and forth from having all access.
On a side note I never got an email from Google welcoming me to the nexus program. Like I did with NS, Gnex, N4, N5.
yeah i got the option for 6 free months, i need to actually use it now
i wonder if anyone can spoof that their phone is a nexus 6 and get the 6 months as well.....hmmmmmmm
So how about that ad-free YouTube that the OP was asking about?
Anyone seeing ad-free YouTube? Are you a 6 month free subscriber or a paying subscriber?
GPS3 said:
So how about that ad-free YouTube that the OP was asking about?
Anyone seeing ad-free YouTube? Are you a 6 month free subscriber or a paying subscriber?
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And would this only apply once the device ships?
GPS3 said:
So how about that ad-free YouTube that the OP was asking about?
Anyone seeing ad-free YouTube?
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I think its only for the music channel thing that YouTube has now. it also let's videos play in background I believe.
Sent from my Nexus 5 using XDA Free mobile app
Ive been a spotify subscriber since they launched in the state. I tried google play when they first launched and it was nowhere near being real competition to spotify... Now it has matured a bit, and I get 6 months free, I am giving it another shot.
Does anyone know of a way to get my spotify playlists transfered over?
Also... did they seriously not include the functionality of crossfading?!
I'm getting my Nexus 6 tomorrow. So should I seriously cancel my subscription today and try to use the promo tomorrow? Will that work?
Sent from my XT1096 using Tapatalk
I have had All Access since it came out....
I have zero ads in YouTube now.
mjs2011 said:
I'm getting my Nexus 6 tomorrow. So should I seriously cancel my subscription today and try to use the promo tomorrow? Will that work?
Sent from my XT1096 using Tapatalk
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You can try, I have been canceled for about 2 months, I was not offered a promotion
tsy87 said:
Ive been a spotify subscriber since they launched in the state. I tried google play when they first launched and it was nowhere near being real competition to spotify... Now it has matured a bit, and I get 6 months free, I am giving it another shot.
Does anyone know of a way to get my spotify playlists transfered over?
Also... did they seriously not include the functionality of crossfading?!
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Still nowhere near as good as Spotify, unfortunately. I want to get rid of Spotify because their customer support and neglecting everybody wanting them to support chromecast.
But I have now tried all access several times (about every 2 months) and I always have to come back to Spotify since it is just that much better service.
KerryWood34 said:
I did this on accident. Had to change the CC on file, forgot to do it before Play Music expired, went to change it and was told I don't have to pay again until May 2015 :highfive:
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I think they pro rate it too. Because I had something similar happen to me. Had to change an expired card. And when it was renewed they only charged me $8.99 instead of the $10.
CandyAndy said:
Still nowhere near as good as Spotify, unfortunately. I want to get rid of Spotify because their customer support and neglecting everybody wanting them to support chromecast.
But I have now tried all access several times (about every 2 months) and I always have to come back to Spotify since it is just that much better service.
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I have yet to try Spotify. I have been a user of GPAA since the beginning and i have never had reason to try anything else...what makes spotify > GPAA in your mind?
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How do I find my Moto Credit Account Number?

Ok guys trying to finish my order and I cannot place without my Moto Credit Number! Where can I find it? My moto credit page only shows my last 4 digits and not the whole number. Please tell me I don't have to wait until i receive it in mail in like 50 weeks!
oneandroidnut said:
Ok guys trying to finish my order and I cannot place without my Moto Credit Number! Where can I find it? My moto credit page only shows my last 4 digits and not the whole number. Please tell me I don't have to wait until i receive it in mail in like 50 weeks!
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When I had this problem originally in the moto x 2013 days, I registered for an online account and that is how I got mine. I think it was through comenity bank.
Sent from my Nexus 6 using Tapatalk
icon123 said:
When I had this problem originally in the moto x 2013 days, I registered for an online account and that is how I got mine. I think it was through comenity bank.
Sent from my Nexus 6 using Tapatalk
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I have a moto account. You made another under comenity bank?
oneandroidnut said:
I have a moto account. You made another under comenity bank?
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No, I created an online account at comenity bank. They are the bank that services the motorola credit cards (at least for me at that time). By doing that, I could then get my on-line statement that had my account # on it. Let me know if this make sense.
BTW - my credit card info is saved on my motorola account. I don't even need to enter it anymore.
icon123 said:
No, I created an online account at comenity bank. They are the bank that services the motorola credit cards (at least for me at that time). By doing that, I could then get my on-line statement that had my account # on it. Let me know if this make sense.
BTW - my credit card info is saved on my motorola account. I don't even need to enter it anymore.
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Yes makes sense I need to go to comenity bank site then it sounds like
oneandroidnut said:
Yes makes sense I need to go to comenity bank site then it sounds like
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It worked for me, because I already had a statement sent, but it was at home and I needed my #, so that is what I did. If you haven't gotten a statement yet, it might not worked for you, but you still could try. Verify that it's not saved in your motorola account though. Because mine has been saved there for awhile and I don't even need to know it anymore.
icon123 said:
It worked for me, because I already had a statement sent, but it was at home and I needed my #, so that is what I did. If you haven't gotten a statement yet, it might not worked for you, but you still could try. Verify that it's not saved in your motorola account though. Because mine has been saved there for awhile and I don't even need to know it anymore.
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I have a zero balance and no statements. I will have to just call them in the morning ugh
icon123 said:
It worked for me, because I already had a statement sent, but it was at home and I needed my #, so that is what I did. If you haven't gotten a statement yet, it might not worked for you, but you still could try. Verify that it's not saved in your motorola account though. Because mine has been saved there for awhile and I don't even need to know it anymore.
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So I called and guy said they could send me an email with account number and info so I can order moto x. An hour later still nothing not impressed with the moto credit or system so far hope phone impresses if I can ever order one lol
oneandroidnut said:
So I called and guy said they could send me an email with account number and info so I can order moto x. An hour later still nothing not impressed with the moto credit or system so far hope phone impresses if I can ever order one lol
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It took them 5 hours to send me an email with my account number.
oneandroidnut said:
So I called and guy said they could send me an email with account number and info so I can order moto x. An hour later still nothing not impressed with the moto credit or system so far hope phone impresses if I can ever order one lol
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I just checked and it doesn't give you the account # on line. Good luck.
edwardlanti said:
It took them 5 hours to send me an email with my account number.
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i finally got!!!
icon123 said:
I just checked and it doesn't give you the account # on line. Good luck.
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i finally got the message!! Now my coupon code i had doesnt work! worked late last night now nothing ugh everything is falling apart!
oneandroidnut said:
i finally got!!!
i finally got the message!! Now my coupon code i had doesnt work! worked late last night now nothing ugh everything is falling apart!
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Wait... theree coupons out already? And you were holding it all for yourself?? Tsk tsk shame on you.. i thought at xda we were all brothers.. guess not...
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RidinNerdy said:
Wait... theree coupons out already? And you were holding it all for yourself?? Tsk tsk shame on you.. i thought at xda we were all brothers.. guess not...
Sent from my SM-G925F using Tapatalk
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Yeah I had one through my college email for free leather/wood back and now this morning it won't work. Motorola support told me it was a glitch and I shouldn't be allowed to use on moto x pure and I said but it worked last night. They said try again later and hung up. I'm so fed up with Motorola right now
I just ordered without wood back...that greeting though lol
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Congrats! You finally ordered it!
Sent from my Nexus 6 using Tapatalk
The easy way to find your moto credit number is to download the pdf of your last statement and copy/paste the account number from the top of that. Useful only if you have prior purchases I guess...
Sent from my Nexus 6 using XDA Free mobile app
tjarvis said:
The easy way to find your moto credit number is to download the pdf of your last statement and copy/paste the account number from the top of that. Useful only if you have prior purchases I guess...
Sent from my Nexus 6 using XDA Free mobile app
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yeah i just opened an account since i have so much other money out in other phones so no purchase and havent got anything in the mail yet from them
When I first opened my account it just automagically filled in I believe... But that was when I bought my 2013 X... Sorry man... I think they have a chat service online if that helps.
Sent from my Nexus 6 using XDA Free mobile app
tjarvis said:
When I first opened my account it just automagically filled in I believe... But that was when I bought my 2013 X... Sorry man... I think they have a chat service online if that helps.
Sent from my Nexus 6 using XDA Free mobile app
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well funny thing is i called last night and they were closed so i sent them a message in the support center thingy asking for my full account number so i could make a purchase. no reply. so this morning I called and got a really nice guy and he said sure thing he would message it to me within 30 mins. well an hour and a half goes by but i got it. said they were overloaded etc etc with the pure coming out. anwyays got the account number and bought one later. then i got a message back from my message the night before saying there is no way to get your account number except on the paperwork in the mail LOL i was like wow the guy sent it to me hours ago hahaha but anyways got the bad boy ordered and cant wait to try it!
You have to sign in to the moto website, apply for credit, and then if approved it adds it to your payment info. If you don't login first it won't be easy

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