Blocked update by Service Center - Galaxy Tab 7.7 General

Hy,
I just got back from the service center where i had my P6800 in because i hard bricked it when updated to ICS (long story).
I got it back, connected it to Kies to restore contacts and so on, but i see something intereasting, at firmware update is displays a message that my device does not accept formware update with Kies....
So i go back to the service center and he tells me that from now on software updates can't be made at home with Kies and that he will do them for free every time i need it.
He also told me that updates can be only made with Odin - but only the one that he uses, and if i will try to update it at home i will brick my tab again.
Can it be really done? I mean i just got it back and i don't whant to brick my tab again. It was very hard to convince them to repair my tab on warranty in the first place...
What can i do? I mean i don't like this situation....

I think he may be right.
I had my 6200 JTAG'ed and they told me not to install OTA's it could brick my tab.
(problem was my bootloader), so I installed earliest ODIN ROM for my device(which included bootloader [boot.bin])
since then I have been able to install the Open Austria official 4.0.4 with Mobile Odin.
I'd take the guys word for it.
Or ask him for a copy of his Odin..... ;]

Well i had the same problem, and i know that the JTAGed my tab after i hard bricked it...
I may ask them to help me with Odin. I'm wondering if i try to flash ICS with CWM if it will work... Any sugestions?
Sent from my GT-P6800 using XDA Premium HD app

Related

problems when upgrading firmware

Hi guys
Just installed the new keies software and it said the froyo update was out for my handset (galaxy s) it downloads the update really slow (takes about 20 mins) and then then after it reaches 100% the phone disconnects from the PC and the andriod constuction logo appears on the phone, then shortly after i get an error message from kies telling me the upgrade didnt work and that an emergancy repair is needed..
Ive managed to recover the phone back to working order, but is there anyway i can get this update?
p.s phone was unlocked with the tool from these forums when we had it, if that makes a differance
There are many problems with kies while upgrading the firmware. When you get the error - did you read the error? At times it says something about a "rapi.dll" file missing or any other file, just download that file and it should work.
Best alternative is download the firmware from samfirmware (stock) and flash through odin, it hardly takes any time.
If you want your genuine network supplied firmware i would use the Kies Registry Patcher as this allows you to save the downloaded rom in case of problems .
Failing that as advised the stock rom but that is not what came with the phone its generic non network non branded .
http://forum.xda-developers.com/showthread.php?t=835628&highlight=Kies+Registry+Patcher
jje
xero01uk said:
Hi guys
Just installed the new keies software and it said the froyo update was out for my handset (galaxy s) it downloads the update really slow (takes about 20 mins) and then then after it reaches 100% the phone disconnects from the PC and the andriod constuction logo appears on the phone, then shortly after i get an error message from kies telling me the upgrade didnt work and that an emergancy repair is needed..
Ive managed to recover the phone back to working order, but is there anyway i can get this update?
p.s phone was unlocked with the tool from these forums when we had it, if that makes a differance
Click to expand...
Click to collapse
This is not a big deal, just click on emergency when it appears and kies will proceed, it might say that it will download the firmware again or might use the firmware that is already downloaded.
Can somebody point me on kernel for JVQ supporting Voodoo Color? Thanks.

Kies FirmWare update

Hey guys, i recently bought my GS2 from 02. I am on the original firmware and have not updated to KE1 or KE2. I recently downloaded the latest version of Kies and plugged in my device. All the drivers were successfully installed and i could sync all my music fine.
I plugged the device in yesterday and it said latest firmware (KE2) was available. i said yes, backed up my device, and said started downloading. Once the firmware was downloaded it said preparing device for download.
Now is when the error message - 'FirmWare update stopped working' (on vista 32bit)
so anyone had this problem or know how to fix this?
i am not rooted or anything just stock
Its nothing with being rooted or anything else wrong with your device.. The problem is with Kies, it hangs sometimes.. Trying again, might help you..
kar111 said:
Hey guys, i recently bought my GS2 from 02. I am on the original firmware and have not updated to KE1 or KE2. I recently downloaded the latest version of Kies and plugged in my device. All the drivers were successfully installed and i could sync all my music fine.
I plugged the device in yesterday and it said latest firmware (KE2) was available. i said yes, backed up my device, and said started downloading. Once the firmware was downloaded it said preparing device for download.
Now is when the error message - 'FirmWare update stopped working' (on vista 32bit)
so anyone had this problem or know how to fix this?
i am not rooted or anything just stock
Click to expand...
Click to collapse
nasgilani said:
Its nothing with being rooted or anything else wrong with your device.. The problem is with Kies, it hangs sometimes.. Trying again, might help you..
Click to expand...
Click to collapse
I've tried about 10 times and i just tried it. Still the same error... Also i can't uninstall applications anymore! Once i click uninstall it says comandroid.vending stopped working and the market crashes. then as as soon as i hit OK TW launcher also force stops so basically my phone is crippled and i have to reboot it... i really dont know whats going on!! it was fine for the past week
Just flash it using odin 2 mins your done read how to in devolpment section of forum
Sent from my GT-I9100 using XDA Premium App
Or bother Samsung so they make Kies better. Goes like this: call them, say "Bother, bother, bother, bother"
Nah but still, contact them
I found Kies works much better on my netbook running windows XP 32bit than on my desktop running windows 7 64bit. If you have a windows xp PC you can use, I would suggest you give that a try.
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Sent from my GT-I9100 using XDA App
You need to turn of your anti virus when updating with kies . the anti virus will delete a file half way.though update. so turn it off
AV and Firewall OFF .
Factory reset phone if you can
Kies no update try emergency firmware recovery if problems .
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Flash with Odin if its a stock Samsung rom then O2 can refuse warranty Samsung will hour the warranty ..
O2 firmware and debrand rebrand O2 posted in dev section .
jje
JJEgan said:
AV and Firewall OFF .
Factory reset phone if you can
Kies no update try emergency firmware recovery if problems .
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Flash with Odin if its a stock Samsung rom then O2 can refuse warranty Samsung will hour the warranty ..
O2 firmware and debrand rebrand O2 posted in dev section .
jje
Click to expand...
Click to collapse
Have you been a telegrapher in a past life?
Have you been a telegrapher in a past life?
Part Time Contract Killer .
What does a telegrapher do ???
jje
Kills contract killers lol
Sorry couldn't resist
Thanks guys! turning the firewall did the trick and i am now on the latest firmware
So what are the major differences? I heard that the Auto-Brightness issue had been fixed (although my brightness is always set manually).
OH DAMN IT! The uninstalling problem still remains. whenever i go into manage applications and try and uninstall something it says 'The application market (processcom.android.vending.) has stopped unexpectadly. Please try again'
and it says uninstall finished but once i reboot its still there. I also cant install stuff from the market anymore after that message appears! I also cant get on the internet it makes me force close.
I have to reboot to get the internet working again... this really sucks anyone know why?
The final step would be to try a full hard reset of the phone but that would wipe everything on it so worth saving as a last resort.
As a first step have you tried going into
Settings/Applications/Manage Applications/All tab, selecting Market and press ing the Clear data and Clear cache buttons, just in case there's something in there that's causing a problem ?
Matchstick said:
The final step would be to try a full hard reset of the phone but that would wipe everything on it so worth saving as a last resort.
As a first step have you tried going into
Settings/Applications/Manage Applications/All tab, selecting Market and press ing the Clear data and Clear cache buttons, just in case there's something in there that's causing a problem ?
Click to expand...
Click to collapse
I just tried that, and then this time when i tried uninstalling the TW launcher force closed! now i have to reboot or i cant even use the phone. I would probably do a full hard reset of the phone... How can i do that? using kies?
http://forum.xda-developers.com/showthread.php?t=1069015
Also in settings .
Try flashing just a kernel worked for me with that problem .
Post 2 here .
http://forum.xda-developers.com/showthread.php?t=1056334
jje
JJEgan said:
http://forum.xda-developers.com/showthread.php?t=1069015
Also in settings .
Try flashing just a kernel worked for me with that problem .
Post 2 here .
http://forum.xda-developers.com/showthread.php?t=1056334
jje
Click to expand...
Click to collapse
About the root im gonna wait until the guy has the kernel for KE2 which he said would be around the 23rd. And about the first link... why all the codes? i cant find a code with a full reset :?
You can use the current insecure kernel with KE2.
You install KE2 (of course), install the insecure KDD kernel via ODIN, root and install superuser via SuperOneClick then finally flash back the stock KE2 kernel.
The rooting works fine even after flashing back the stock KE2 kernel.
Matchstick said:
You can use the current insecure kernel with KE2.
You install KE2 (of course), install the insecure KDD kernel via ODIN, root and install superuser via SuperOneClick then finally flash back the stock KE2 kernel.
The rooting works fine even after flashing back the stock KE2 kernel.
Click to expand...
Click to collapse
so i just follow chainfires guide as it is and basically once ive finished everything just flash back the KE2 he supplied? that sounds great i will do that.
one quick question though my phone is O2 branded.. does that affect rooting in anyway?

Note 3 Not Updating to 4.4 AT&T

Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
No one knows? Any idea?
Im not supposed to tell you not to upgrade to the official ota. But ive heard of so many bugs on it that most of us here didnt take it, or those that took it wants to go back but cant. If you really want to look at the general thread for att note 3 youll find it there but also spend some time reading peoples post about official ota.
TestLand said:
Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
Click to expand...
Click to collapse
I you go here http://www.sammobile.com/firmwares/1/?model=SM-N900A&pcode=ATT#firmware
there is no KK update for you device.

[Q] Revert Samsung Galaxy Grand Prime SM-G5030AZ back to stock Rom after Kingroot

Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
HammersmashDFCC said:
Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
Click to expand...
Click to collapse
Use super su, and un-root your phone with the option for un-root. Or just flash stock rom that's match your model.
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
HammersmashDFCC said:
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
Click to expand...
Click to collapse
here. just use odin to flash. and choose the correct version of your phone.
http://www.sammobile.com/firmwares/search/grand prime/
Thank you very much
I really appreciate you time and effort that you did.
Getting the stock firmware
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ?.
HammersmashDFCC said:
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ��.
Click to expand...
Click to collapse
Since your model is a dual with lte i guess you can use the 530h firmware. but i'm not sure.
My Model's Definite Firmware
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
HammersmashDFCC said:
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
Click to expand...
Click to collapse
I am facing the same challenge with my G530AZ model aswell. I am not even able to see my Network mode menu to change after realizing my device can not receive 3G signal only Edge. I located this menu after rooting to unlock my phone however it has completely vanished as I may put it. Any news on a compatible stock rom will be appreciated aswell.
Solution for reverting phone fully into stock (SM-G530AZ) & any other Samsung
I wasn't going to let Samsung Customer Service get away with not be able to give me info on how to get the code for emergency recovery mode using Samsung Kies. I got the Samsung Rep to tell me how to get the code in Kies all the time (in emergency recovery mode). Have the usb plugged in first without the phone connected to it. Then hold down the volume down key on your phone when it's OFF and after the volume down key is being held down, connect your phone to the USB while the Samsung Kies program is running. The code should show in Kies after that. Then go to the tools selection in Kies and click on the Recovery Mode option and you follow the further instructions. I didn't try this yet but I will very soon. I wrote this right after I got off the phone from the Samsung Rep. I really hope that this is a true method that works. If yes, cheers to all!
Sorry, can't be so trusting with Customer Service Rep of Samsung
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
sm-g530az
HammersmashDFCC said:
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
Click to expand...
Click to collapse
Any luck on flashing the sm-g530az. I try most of the firmware from sammobile. But no luck. And, sm-g5630az firmware is not in Sam Moblie.
Only solutions I can think of...
Earlier in this forum a member said that you can possibly use the 530h firmware, being that they are basically the same firmware as ours although he said he's not totally sure. If Kies 3 and the newer version of Kies (the name slipped my mind, but the message pops up anytime one installs Kies 3 asking if you want to download it) don't work because a message comes up saying that the phone doesn't support initializing, maybe what that member said is the only possible option for right now. But now I'm thinking that you can do anything to your phone which will be "normal" looking as far as for the things which the customer service reps look for see if the phone was tampered with which voids the warranty, in a repair center they can wipe all from the phone and put stock software. But the issue with that may be that the binaries that are on you phone now may cause your phone to get bricked being that their software uses different binaries. This is when they plug it in by them the phone need to load to 100% and if it stops in middle the phone is bricked. So they told me that there is that risk. If you can fool them into trying to do that flashing process on your phone because they seem to think that the warrantee is intact and it doesn't get bricked, you are good to go (I visited a Samsung repair center and found this out being that I had issues with them). But in your case that may or may not be possible . Good luck.
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
zomgitsanoob said:
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
did this work on the build g530az of5?
Cricket has not yet made lollipop available to me (I keep checking), so I have not been able to test it.
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
iseewhatudid said:
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
Click to expand...
Click to collapse
try again following those directions thoroughly, just worked for me earlier today, make sure you're on a good internet connection, and don't plug in the phone (which will be in download mode) until you absolutely have to. hope all goes well.
Thanks a million
zomgitsanoob said:
your instructions were slightly off. Here's what worked.
1) install kies 3. Do not plug in phone
2) go to tools -> firmware upgrade and initialisation in kies
3) device id = sm-g530az ; serial number is under battery
4) allow kies to download the firmware
5) place phone in odin mode/emergency download mode (hold vol dwn and home while powering on ) then plug in phone to computer via usb
6) allow kies to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) profit! After the phone restarts, it will take you through initial set up (like when you bought it)
you win!! Even the mobile data is set-up already!​
all your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
bonus::
about: Device status: Official
odin mode:
Current binaryfficial
system status: Official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
Optional:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
same exact issue
BXXCLISIVE said:
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
Click to expand...
Click to collapse
when i follow step 3 where i have to put in the model of the phone SM-G530AZ i enter it and it says please check model name and try again i see it says somthing about the serial number how is it supposed to be entered model name;serial number? becuse just using the model number doesnt get me passed anything :crying: :crying:

Alternative fix for a bricked device

I have a SM-T230NU and I had used Kies to check for an update since I am rooted. When I did that about a month ago the Kies program had an error saying that there was an error and needed me to select the emergency recovery download . I called Samsung to troubleshoot the issue and they told me that I have to send it in to get it fixed even though Kies caused the problem . I was told at that time that if I had modified the device in anyway that the warranty would be voided and I would have to pay for the repairs myself. I don't have the money right now to pay them so I never sent it in to them. I instead started to fix it myself. IThe was basically stuck in ODIN mode and placed into that mode by Kies . It was bricked . I did the following to fix it, first I used ODIN v3.09 and flashed the TWRP recovery image to the tablet and that unfroze the tablet from being stuck in ODIN mode. I then used Kies to restore the tablet to factory defaults and it worked but it wasn't the latest version of Kies it was the previous version. The latest version of Kies caused the problem in the first place . I have since then re rooted my device and it works as expected. I have not seen anything like this particular way to fix the problem I was having with my Samsung Galaxy Tab 4 (SM-T230NU). Every other solution that I found on this site and other sites didn't resolve my problem , so I came up with my own and that's why I am sharing it in the hopes that someone else will benefit from this solution.

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