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I have a nexus 4, 4.2.2.
Last night I noticed google now and play has internet errors even though there was an internet connection.
I tried formatting, but now I can't log in to my account on setup screen (error "Can't establish a reliable connection to the server)
What can I do? I don't know how to root it, and I need it working with all google services PLEASE HELP ME QUICKLY!!!!!
gergesh said:
I have a nexus 4, 4.2.2.
Last night I noticed google now and play has internet errors even though there was an internet connection.
I tried formatting, but now I can't log in to my account on setup screen (error "Can't establish a reliable connection to the server)
What can I do? I don't know how to root it, and I need it working with all google services PLEASE HELP ME QUICKLY!!!!!
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Click to collapse
Try checking this out perhaps: http://forum.xda-developers.com/showthread.php?t=2110225
rabbit140 said:
Try checking this out perhaps: http://forum.xda-developers.com/showthread.php?t=2110225
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As I said before, I don't suceed rooting it, are there any oother solutions?
gergesh said:
As I said before, I don't suceed rooting it, are there any oother solutions?
Click to expand...
Click to collapse
Reflash a stock rom, link https://dl.google.com/dl/android/aosp/occam-jdq39-factory-345dc199.tgz. Here is how you do it http://forum.xda-developers.com/showthread.php?t=2010312.
As far as I searched, these are the solutions:
- check your phone date ("The SSL certificate contains a expiration date which would be compared against the system date of the Android system. If the system date is too far in the past or in the future, the validation would be failed, thus the connection cannot be established. This is a security measures of the HTTPS connection, so check your system date next time encountering such strange error message." as stated here)
- root and delete the file, as rabbit140 said
- do a factory reset
I've also found:
1. Open Settings.
2. Select Applications.
3. Select Manage Applications.
4. Tap the All tab, then scroll down and select Google Play Store.
5. Select Clear cache.
6. Back out of the screen and select Download Manager (May also be listed as “Downloads”).
7. Select Clear data.
8. Also clear data for Google Services Framework, Google Apps, Google Talk, and Checkin Service. Some users are reporting they had to clear data for the Browser app as well. You may not see all of these apps listed on your particular phone.
-------------------------------------------------------OR----------------------------------------------------
1) Remove sim card.
2) Go to settings->applications and clear everything (not just google apps)one by one.
3) Reboot the device
4) And add your google account.
Dunno if this can help.
Remove Sim card and go to backup and reset and do a factory data reset.
Than put your Sim card back in once you boot back up.
Sent from my Nexus 4 using xda premium
THANKS!!!
I thank all of you so much now my phone is back to itself...
All I did is I reflashed stock rom as @gee2012 suggested and it worked like a charm..
THANKSSSS EVERYONE WHO TRIED TO HELP ME NOW I HAVE MY PHONE BACK...:good::good:
I AM NOW
Basically I tried to force my phone to get the 4.3 OTA update by forcing Google System Framework to stop and clearing data/cache. It didn't work and it messed up Google Play.
Another website said to delete my Google account, restart my phone, delete play store data, and then add my account back. So I did that and it let my accounts sync which is good but I still can't download anything from the play store.
How do I fix it?
Try to similarly clear data and cache from both running applications
Google play services
Google play store
Then run play store and see what happens
ben_pyett said:
Try to similarly clear data and cache from both running applications
Google play services
Google play store
Then run play store and see what happens
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It still says error receiving from server:/
lexibrowni said:
It still says error receiving from server:/
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Click to collapse
reboot to recovery and try wipe cache
Same Problem Here
lexibrowni said:
Basically I tried to force my phone to get the 4.3 OTA update by forcing Google System Framework to stop and clearing data/cache. It didn't work and it messed up Google Play.
Another website said to delete my Google account, restart my phone, delete play store data, and then add my account back. So I did that and it let my accounts sync which is good but I still can't download anything from the play store.
How do I fix it?
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Click to collapse
I have exactly the same problem for the same reason. And, tried the same suggested steps without success.
There has to be a simple way to restore the download ability from the Google Play Store without wiping everything. The download error dialogs I get are all the same: "…could not be downloaded due to an error. [Error retrieving information from server. [RPC:S-5:AEC-0]
Are there any risks in restoring my phone? I can't seem to figure it out any other way, but I am worried something bad will happen if I restore it.
lexibrowni said:
Are there any risks in restoring my phone? I can't seem to figure it out any other way, but I am worried something bad will happen if I restore it.
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Click to collapse
by restoring do you mean restoring an earlier nandroid through recovery?
I'm afraid there are risks with everything, although restoring is normally ok, although you won't guarantee that'll resolve the issue that you've currently got, you may also lose text messages and other system changes made post restore.
You could always take a backup before restore so that you have an additional safe point to return to if you decide that option although.
I'd be tempted to re try all the changes you've already done in one go (wiping the various three apps and also removing Google account), as in the past when I've experienced play store issues it's those type of changes that have resolved it rather than restore, which I'd normally use in the event of more severe problems ie corruption, data loss or bad Rom flash.
Fixed!
I believe I solved my own problem basically with a bunch of “Clear Data”s and reboots. Nothing major lost and no restore.
1. Settings > Apps > All (flick right) and find Google apps that are not downloading. Clear data (button). Also, find Google Services Framework and its Clear data (button). Reboot.
2. Settings > Accounts > Google > tap account name to view all items sync’d. Remove account (dropdown menu). Reboot.
3. Repeat the first step including the reboot.
4. Settings > Accounts > Add an account > Google. Existing (button) and select the account you previously removed. Reboot.
5. Wait a little, the problem apps should restore and begin their downloads to sync or update.
6. For some reason other Google apps remained a problem including Maps. Repeat the Clear data steps for these and the Google Services Framework. Remove Google account again. Select the existing account again.
7. Everything should now mostly be back to normal. Locations in Maps were all still there, but downloaded maps were gone.
hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
fffft said:
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
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play store app is latest gapps
have done all that many times over. no joy at all.
when i go online and try and push an app to my phone i get the error message on my phone. when i try and see my apps on the play store online the page returns and error message. its like my apps just dissapeeared from google servers.
its a server error i am sure but have no idea how to fix it
bob dylan said:
hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
Click to expand...
Click to collapse
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
maccboy2010 said:
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
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Click to collapse
yes, had a support call with google this morning. they escalated the support ticket and emailed me stupid fixes that i already told them dont work.
its a google server issue for sure
i have managed to install a titanium backup of most of my apps but the paid ones dont register as being paid and i cant update anything at the moment.
Account issue
It appears that this is an account issue. I am having the same problem on multiple devices with my Google Apps account, but my gmail account is working just fine on those devices.
Google is evidently aware of it, and its gotten a little press on Android Police. Whatever you do, don't listen to what people are saying and factory reset the device. IT doesn't help, and all it winds up doing is removing access to all of your paid / no paid apps.
A small discussion has sprung up on the Google Wallet forum here.
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
I am in the same boat. When cache clean, removing and adding account didn't help I tried factory reset. Didn't help. Rooted and went to CM. Still nothing. At that point reached Google and was told they will get back as it looks like a known issue. Not a single app on my phone right now as nothing is restored from play store. It's very annoying. Have this issue on my Nexus 4 and 7. Although I did all this on 4 only.
smellster said:
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
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Click to collapse
I just wanted to let everyone know what my fix ended up being after days of troubleshooting....
I went to my PC and went to google and looked up the Google play device manager, when on this site I chose my device and allowed it to find my device on Google maps after finding it I pressed the ring my device button and also the lock screen button and changed my password... When I did this I was then able to download stuff again....
I spoke with Google about this also and they said this error is caused when your device is not synchronized with the Google servers and what needs to be done is your device needs to be reconnected to the server, so other fixes are removing your account, uninstalling google play store updates and clearing cache, clearing cache for Google play store and restarting your device, then readding your account and attempting to download again.... Google will recommend you format your phone but I recommend not doing this cause you will lose all your apps and not be able to download them ... it did not fix my issue, I tried all of these and the first I mentioned worked for me after 5 days of issues...
Good luck all,
Moveit124
hi, i tried everything from above and did not work. After some more research it worked like this:
1 - . On your Android device , we go to Settings
2 - . Then Applications, and inside we go to the All tab
. 3 - Here locate and click on Google Services Framework
. 4 - Once inside we delete the cache, then We delete the data and force stop.
. 5 - repeat these operations also advise with Google services with Google Play and Play Store
. 6 - After reboot phone and attempt to download / update an application and see if everything went well .
Hi all. I have performed a factory reset on my GT-S5369, created a brand new google account and linked it to the phone. When I attempted to download something off Google play, problems started. I find the app, selected and when I press download I get the google talk error message saying that google talk failed to log in. If this is a Google Apps account, confirm that Chat service is enabled for this account" (screenshot gtalk.jpg).
Then there another message appears saying "error while retrieving information from server" (server.jpg screenshot)
I've obviously had a look online first, and tried a few things: clear the cache of google play, went to recovery mode and clear cache from there, factory reset again but to no avail.
Then I located the google talk app on my phone and attempted to sign in from there, but no joy either
Any idea anybody? The thing is that with this problem I can't get any app from google play.
messa
First force close your play store then clear cache and clear data then go to google service framework and then clear cache and data. now reboot and wait for 10 minutes then try to download something, hope it will help you.
There have been several ways bantered about and many are still having no luck. I have done it several different ways and it has worked for me. To make it work you need five different APK's. They are Google Play Services, Google Play Store, Google Services Framework, Google Calendar Sync, and Google Contacts Sync. You can download these individually from APK mirror (http://www.apkmirror.com/) or download the Google Installer_V2.0 for MIUI (http://xiaomitips.com/download/google-installer-app/). This is an all in one installer and is in Chinese, but if you just select the button at the bottom of the app, the install will start. Do not open any of the services yet when the APK's install. You will need to reboot your device at the point everything is installed.
Upon reboot, simply select Google Play and login. I hope this helps. When you install the rom, via TWRP, make sure everything is deleted and to are doing a clean install. You can then install SuperSu for root. It already has a Chinese version installed, but when I ran root required apps, I was notified that root was not installed. Once you have root, you can uninstall all the Le-bloat.
Hello. I installed the 5.8.015S ROM, but when i want to install the Gapps or play store, is not working, constantly it gives me an error message, (something with Le Eco....) and i pass through normaly, only with I reinstall the ROM. I don't make a full wipe (i'm afraid to connect the phone without any operating system installed because i don't know if is possible to see the phone in PC ). Now, i'm without Play store and other else...
There can't be anything, such as Google accounts on you device or the install will fail. That is why I suggest a clean wipe.
Today I installed the 5.8 ROM to the phone. I try several days before, but everytime the play store it takes me errors which need to reinstal the ROM. First time (some days ago) i installed the ROM after 5.6.0.13S, only with cache and dalvik wiped. Not any chances. After that, i reinstall, again only with cache and dalvik wiped, and i try different GAPPS from opengapps.org (pico, nano, micro, mini, full), and i try the Google Installer V2 for MIUI (Xiaomi). No chance to work, every time it take me errors with "google play stop working, please send the error message" on a blank page, and i don't have any possibilities to pass through, only to reinstall the ROM. So, today I wipe everything from phone, (cache,dalvik, data, system, internal storage, everything) I say: one of two, or it works, or i brick the phone After that, began the fun ) It take some time, almost half day I can't see the phone with adb try diferent drivers, diferent commands in command window When i put the phone in Fastboot Mode, not comunicate with PC. When it was in TWRP, the adb it detects, but I was unable to push something in internal memory, in one specifical folder, only in /root. So, i put the 5.8.015S and the Super-SU on /root and i install with TWRP first the ROM and after the Super-SU. Reboot, and i put the Google Play Services, Google Play Store, Google Services Framework, Google Calendar Sync, and Google Contacts Sync from apkmirror (Thanks to jim262 ). I follow the steps from first post and from message received from jim262, I DON'T OPEN ANY OF THESE UNTIL FINISH AND REBOOT, and after that the playstore is working. HOWEVER, WHEN I TRY TO UPDATE SOME APPS, I RECEIVE THE ERROR MESSAGE THAT SAY GOOGLE PLAY IS STOP WORKING. But is not stopped, only the message appear, and i have possibilities to close that message.And the contact sync is not work, i don't know why. Maybe because i freeze some LeEco bloatware with Titanium Backup....Same thing with Application Permision....
Go into settings, account management, your Google account and check to see that the sync is on for your contacts.
To make contact sync work, download and install this APK :
http://www.apkmirror.com/apk/google-...-apk-download/
After that, go to settings, App management, look for "Google contacts Sync", Permissions, and "tick" Contacts
Now it should work.
There is an even easier way, install either the Indian version of the stock rom or Team Spain's Revolution Rom. Both work, run 5.8_15s and do not have the Chinese bloat, plus have Google Play pre-installed.