Exchange and the stock mail client - Nexus 7 Q&A, Help & Troubleshooting

Has anyone else experienced an issue where messages from the stock mail client going through Exchange server sends out a message that looks like complete gibberish? Trying to help a co-worker troubleshoot this, but its never happened with me and I can't recreate it either... wondering if anyone here has any ideas.
Sent from my Nexus 7 using Tapatalk 2

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Exchange account

I cannot reply to messages can but can send and receive fine.
Anyone else have this issue? Messages sit in out box but never sync. New ones go out fine.
mmoran27 said:
Anyone else have this issue? Messages sit in out box but never sync. New ones go out fine.
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I had setup my exchange account and received mails just fine. Had not attempted to SEND until I read your post.
Message went out just fine.
I assume you have selected:
Use secure connection (SSL)
Accept all SSL Certs
When setting up exchange, I initially had issue with the "Domain/Username" setting. Our corp instructions suggest to leave this field NULL. Android has it as a mandatory field. I just populated with "\[email protected]". Worked.
Good luck!
i already have it set up that way
I can send messages no problem, I cannot reply to them.
Otherwise it is working.
Does anyone else have this issue?
Exchange server is 2003 sp2. Boss too cheap to upgrade.
mmoran27 said:
I can send messages no problem, I cannot reply to them.
Otherwise it is working.
Does anyone else have this issue?
Exchange server is 2003 sp2. Boss too cheap to upgrade.
Click to expand...
Click to collapse
I have this same problem so I switched to Touchdown for Tablets by Nitrodesk. Everything is fine now.
mmoran27 said:
I cannot reply to messages can but can send and receive fine.
Anyone else have this issue? Messages sit in out box but never sync. New ones go out fine.
Click to expand...
Click to collapse
Yes, same here
In the "domain/username" field, input it just as it asks. My xoom and every other android device I've set up for coworkers doesn't care about this field, it defaulted to "/username" and everything worked. My Galaxy tab 10.1 and a coworker's wouldn't reply to email so I set that field to "domain/username" and everything works now.
Anyone figured this out yet? Did the client with the Touchwiz upgrade fix this? I have a Verizon Galaxy Tab so I'm not sure how long it will be until I can even try Touchwiz, especially with the news that Samsung has halted the Touchwiz offering for the time being in general.
My Exchange setup is working perfectly fine on my Galaxy S and I am the IT admin for my server. Like the original poster everything works on the email client for the Galaxy Tab but I cannot reply to emails. I am using Exchange 2003 SP2 as well.
TabGuy said:
I have this same problem so I switched to Touchdown for Tablets by Nitrodesk. Everything is fine now.
Click to expand...
Click to collapse
Same here, Touchdown works great.
ditobot said:
Anyone figured this out yet? Did the client with the Touchwiz upgrade fix this? I have a Verizon Galaxy Tab so I'm not sure how long it will be until I can even try Touchwiz, especially with the news that Samsung has halted the Touchwiz offering for the time being in general.
My Exchange setup is working perfectly fine on my Galaxy S and I am the IT admin for my server. Like the original poster everything works on the email client for the Galaxy Tab but I cannot reply to emails. I am using Exchange 2003 SP2 as well.
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Click to collapse
It's funny, I never tried a Reply from my Verizon GTAB 10.1 until I read this thread. Just tried it along with a new message. The new one sent, but the reply did not. I went into settings and checked "Accept all SSL certificates" and the reply sent immediately. But upon a second attempt to verify, alas, the next reply sits in the outbox... waiting.
Edit: Okay, that's weird, it finally sent after a few minutes. Strange that a new message sends immediately, but a reply only sends after a few minutes.
ditobot said:
Anyone figured this out yet? Did the client with the Touchwiz upgrade fix this? I have a Verizon Galaxy Tab so I'm not sure how long it will be until I can even try Touchwiz, especially with the news that Samsung has halted the Touchwiz offering for the time being in general.
My Exchange setup is working perfectly fine on my Galaxy S and I am the IT admin for my server. Like the original poster everything works on the email client for the Galaxy Tab but I cannot reply to emails. I am using Exchange 2003 SP2 as well.
Click to expand...
Click to collapse
I tried it after the TW update. Same issue. Replies forever stuck in the Outbox.
intyleritrusted said:
In the "domain/username" field, input it just as it asks. My xoom and every other android device I've set up for coworkers doesn't care about this field, it defaulted to "/username" and everything worked. My Galaxy tab 10.1 and a coworker's wouldn't reply to email so I set that field to "domain/username" and everything works now.
Click to expand...
Click to collapse
you hit it on the head, This was my prob when i first set up exchange. must set username to Domain/username and all is good.
No issues here with outgoing email. Only time it got stuck was when i drove through a tunnel and lost cell signal

[Q] I can't use Exchange Activesync to sync with my school email

I don't know if anybody there are suffering with this issue. On my previous S3 which I used 3 months ago, I didn't have any problem with address my school mailbox by using Exchange Activesync. But yesterday when I bought N4 and tried to add that email, it says Exchange Activesyns has been stopped and then keep cracking anytime when I tab to email. Freaking me out! Any idea how to fix this.
Rooted? If not give it a factory reset
Sent from my Nexus 4
Working fine with me linking to work exchange server using email app
Sent from my Nexus 4 using xda premium

Stock Email issues?

I was wondering if anyone else is having any problems setting up their MSN, live, or hotmail accounts using the stock email app? It seemed to be working fine earlier but now after I performed a factory wipe/reset I can't sign in at all. After entering my email and password I get "can't connect to server". Never had a problem before.
Sent from my Nexus 4 using xda premium

Exchange Email App Outbox Wont Open

Hey all,
I have my work email pushed to my phone to the standard email app. Everything works fine, except I cannot open the outbox. I just realized I have four emails in there that never sent and I have no idea what they are in order to retype/send/deliver them.
Currently running the Purity ROM with Franco Kernal r191.
Anyone else experience this or know of a fix?
Thanks!
This happens to me from time to time.
RUGGNATION said:
Hey all,
I have my work email pushed to my phone to the standard email app. Everything works fine, except I cannot open the outbox. I just realized I have four emails in there that never sent and I have no idea what they are in order to retype/send/deliver them.
Currently running the Purity ROM with Franco Kernal r191.
Anyone else experience this or know of a fix?
Thanks!
Click to expand...
Click to collapse
Make sure you aren't over your email inbox size quota.
-Mike

I9505 Unlocked email app issue

Hello,
I am having problems with the stock Email application and the outlook.com MS exchange active sync connection.
All is working well: contacts sync, tasks, calendar, push email but the sending of emails is the issue.
When I try to send an email a small popup message appears: Retrieving account information... and nothing happens.
I have tried some 3rdparty apps to check if there is something wrong in my outlook.com account and nothing is wrong.
I would like to use the stock email app but sending email seems to be having issues.
I have tried clearing the data of the Email app, deleting/adding the MS Exchange account again but the issue persists.
Phone is on Android 4.3, non-rooted.
Having the same exact problem and have not found any answer and yet I can add the account to my s2 and my wife's note 2 and it works fine but not on my s4. Workaround for now is to use the outlook.com app.
Sent from my GT-I9505 using Tapatalk
---------- Post added at 09:53 PM ---------- Previous post was at 09:30 PM ----------
Also preformed a hard reset but it did not fix the problem.
Sent from my GT-I9505 using Tapatalk
RE:
I have solved this issue very easily
1. Clear Data of stock Samsung Email App and disable notifications for it
2. Clear data for Exchange Service and disable notifications for it.
For 1. and 2. go to Application Manager->ALL
3. Remove account microsoft exchange.... from Accounts
4. Install stock Android 4.4 email apk (attached)
5. Install Exchange Service apk for the stock Android 4.4 email app (attached)
6. Open stock Android Email app (not Samsung one) and create new account as Exchange
Details for outlook.com exchange server:
username: [email protected]
server: dub-m.hotmail.com
port: 443 (default)
Security type: SSL/TLS
Configure then push settings, signature etc.
Do you need root to be able to do that.
Sent from my GT-I9505 using Tapatalk
Thanks, @mmuntean2! This worked great on my T889 (T-Mobile Note 2). And here I was thinking I was the only one with this issue.
Sent from my SGH-T889 using Tapatalk
Yes worked on my gs4....
Sent from my GT-I9505 using Tapatalk
RE:
There is no need to root for this to work.
The only bad thing is that when you create a new contact you will not get the option to add it to exchange server connection created by this method.
Also this stock email app does not have (or I could not find it) the option to select all mail, empty trash.
Really sucks that you cannot add contacts to exchange ./.. Its really not a fix, just another workaround for the stock Samsung email exchange does not work and I would suggest sending an email to Samsung Customer support outlining the problem as it seem that there may be a few of us experiencing the " Retrieving account information" error upon sending an email. Outlook App on play store allows adding contacts but it is a rather poor lay out.
RE:
I've talked with Samsung. After doing some Clear Data thing as suggested by the chat operator I've told them that it's still not working and repeated almost 4 times that on 3rd party applications everything is ok, but the ***** from the chat answered to contact the email provider and hanged the conversation.
Great CS from Samsung....
I had the same response from Samsung. Need more people to let samsung know about the problem
Sent from my GT-I9505 using Tapatalk
I just updated to Android 4.3 and now have this problem
I think there is something wrong with how the stock email app handles certificates. As I was trying to reset my email I get a certificate error. I've done a factory reset and it still doesn't fix the problem.
I wonder if someone could post samsung 4.2.2 versions of these apk´s so we could test
Solved with KitKat
Problem seems to be solved since Android 4.2.2 !
http://forum.xda-developers.com/showthread.php?t=2465713
tom-zorg said:
Problem seems to be solved since Android 4.2.2 !
http://forum.xda-developers.com/showthread.php?t=2465713
Click to expand...
Click to collapse
Thats a great news.. I think now I would be able to configure my outlook.com account for EAS..
I will install and try...
Stock Email Client Is Now Working
Updated to XXUEML9 via Odin and my stock email is now working fine
Hello. I have also encountered this issue with my Outlook.com email account following the 4.3 update. I can confirm that Sandesh's solution with replying to an invitation has solved the problem for me.
http://forum.xda-developers.com/showpost.php?p=50068870&postcount=10
Thanks!

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