[Q] Frozen Bootloader. - Nexus 7 Q&A, Help & Troubleshooting

When unplugged from USB, my Bootloader runs freely, but it cannot boot into recovery, as it stays on the Google screen for a very long time.
When plugged into USB, my Bootloader is frozen and the Power & Vol Up/Down keys do not work, it also doesn't show under the list of devices when I type adb devices into cmd.
Help?

Bumping with interest.
I have the exact same problem.

Me three. I have this in combination with the reboot loop issue reported here: http://forum.xda-developers.com/showthread.php?t=1823013

It's a bug in bootloader 3.3.4. It's global to all devices using it.
Sent from my Nexus 7 using xda app-developers app

Aha! Thanks for the headsup. I contacted the Googleplex helpline at 6 am Pacific time and Anthony promised a replacement unit for next week...

I had this exact problem, could not boot into system or recovery, froze when I accessed the bootloader. I'm not the kind of person to return things so just incase anyone is looking for a solution here's what I did:
1.Check device manager (start > right click my computer > properties > device manager) my laptop dropped the driver for my nexus 7 and there was a device there simply labelled "Android" within unknown drivers.
2. I installed the drivers with this http://forum.xda-developers.com/showthread.php?t=1766475(at the time of writing it's at 1.5.3 but that shouldn't matter.)
3. You should now be able to use adb and fastboot (After installing the driver I flashed a permanent recovery over using the tool ,not necessary if you already have one but I didn't delete certain files that kept me from accessing the recovery via the bootloader selection).
Hope this helps anyone having the same troubles.

Related

[Q] Nexus 7 Frozen in Bootloader Mode -- Help? :(

Was trying to use a one-click root/unlock program for the Nexus 7. Apparently all the drivers did not install correctly. My tablet rebooted into bootloader mode, but is not responding to any volume button or power button pushes, or any combinations of button presses that I could think of.
I'm stuck at the "Start" bootloader screen. The text in the bottom left says the following:
FASTBOOT MODE
PRODUCT NAME - grouper
HW VERSION - ER3
BOOTLOADER VERSION - 3.34
BASEBAND VERSION - N/A
SERIAL NUMBER - [...]
SIGNING - not defined yet
LOCK STATE - LOCKED
Click to expand...
Click to collapse
ADB is no longer detecting the tablet as being detected, and no fastboot commands did anything at all.
I have no idea how to do a hard reset on this tablet, and can't find anything about it. Somebody? Anybody? Help?
edit: Power + VolDown seemed to work, but I had to hold it for quite awhile... much longer than I ever expected. Phew.
Did you get it to reboot normally? Go do a search for the Nus 7 image files. It will be a life saver.
Sent from my Nexus 7 using Tapatalk 2
sc4fpse said:
Was trying to use a one-click root/unlock program for the Nexus 7. Apparently all the drivers did not install correctly. My tablet rebooted into bootloader mode, but is not responding to any volume button or power button pushes, or any combinations of button presses that I could think of.
I'm stuck at the "Start" bootloader screen. The text in the bottom left says the following:
ADB is no longer detecting the tablet as being detected, and no fastboot commands did anything at all.
I have no idea how to do a hard reset on this tablet, and can't find anything about it. Somebody? Anybody? Help?
edit: Power + VolDown seemed to work, but I had to hold it for quite awhile... much longer than I ever expected. Phew.
Click to expand...
Click to collapse
As long as you have boot loader mode your in good shape. Download the system images from https://developers.google.com/android/nexus/images#nakasijrn84d and flash the images via terminal or cmd prompt
Sent from my Galaxy Nexus using xda premium
I have got the exact same problem. I have tried to flash the stock images to the device but as the bootloader is locked it won't work. Does anyone have any other solutions?
Edit: How long roughly should you have to hold down power and VolDown to hard reset the device?
conor253 said:
Edit: How long roughly should you have to hold down power and VolDown to hard reset the device?
Click to expand...
Click to collapse
Until it turns off.
You can also pull the back off with a fingernail or something and pull the battery connector, it isn't too hard.
Google brought up this topic. I received a used Nexus 7 bought from Amazon Warehouse Deals today. It seems that whoever had it before me botched something, as I cannot get past the initial boot. I was able to get to the bootloader mode, and the info near the bottom of the screen is identical to the original poster. I've never learned how to root or unlock a device before, but before I even try to learn that, I would highly appreciate if someone here can let me know if such a fix is even possible since the lock state is marked as "locked". If the bootloader is not unlocked, how will I reinstall the original firmware correctly?
Thanks so much to anyone that can help me. The physical device seems great - no creaks or screen lift, and very little backlight bleed. It'd be a shame to have to return this if I can just figure out how to undo whatever the previous owner messed up.
You can easily unlock it but before you do that, can you get into recovery? Make sure your device is connected to a powered on PC before going into recovery. Once in recovery, you can attempt to restore to factory.
I plugged the tablet into my MacBook before entering the bootloader screen. When I select "Recovery" from the options available to me, it just brings up the white Google logo and then the screen cuts to black.
Glad to know I'll be able to unlock the device... I was just worried that the fact that it is locked in its current state might make such a task difficult. Guess I'll start looking into how to go about unlocking the device - thanks for your help!
Well, problem I'm running into is that I can't put the tablet into the correct mode to be recognized by a program like mskip's Nexus 7 toolkit. The only part of the tablet I can access in the fastboot or bootloader menu (not sure of the correct term...), so when I attempted to connect the device up to my computer to use the program, it just got hung up on attempting to find my device. All the instructions talk about putting the tablet into USB mode and such, but I can't actually get into the OS to change any settings.
I only know how to do it on a PC. Maybe someone with a mac can chime in.
I do have access to a PC; could you explain what is needed? Thanks!
Go here, download and install the android sdk. Once complete, the android sdk manger will open. From the sdk manger, also install the android platform tools and google USB driver. Other options are not necessary.
http://developer.android.com/sdk/index.html
Then come back here for additional instructions. I'll be here for the next hour.
Done and done. Thanks very much for your assistance! What's next?
Now, go to the installation directory of the android sdk and you should see several files and folders. Of the folders, there should one labeled "platform tools" and another labeled "extras".
Go in to the "extras" folder then "google" folder. Within the google folder, there is a folder labeled "usb-driver". Just make sure the usb driver files and folders are in there.
Now, put your device in bootloader mode and connect it to the PC. Your PC will start installing the drivers. If it succeeds then double check it in device manager. If it does not, you need to manually install the drivers from device manager and point it to the "extras" folder as the location of the driver.
When the drivers are properly installed, in the device manager, it should say "android bootloader interface" under "android device" or something similar to that. If it doesn't, review the previous steps as you can’t go any further if the PC does not recognize the device.
Okay that is done - I see "Android Device" listed under Device Manager, as well as an entry for Google Nexus 7 Bootloader Interface... next?
Presuming the drivers are properly installed, go back to the android sdk installation folder and go in to the "platform-tools" folder. In that folder you should see several folders and files including “adb.exe” and “fastboot.exe”. Once in that folder, press the "shift" key AND the right mouse button to bring up the context menu. In the context menu selection, click "open command window here" and a command window will open up.
With your device still connected to the PC and the device in bootloader mode, in the command window, type “fastboot devices” without the quotes. If the drivers are properly installed, it will display your device’s serial number in the command window. If it does not, you have to review the above steps and correct the issue before proceeding forth.
The serial number is displaying; progress! Now?
Very good!!!
Once it displays your device’s serial number, you are all set to start flashing the factory image. Leave the device connected to you PC and leave the command window open. Go here and download the factory image:
https://dl.google.com/dl/android/aosp/nakasi-jro03d-factory-e102ba72.tgz
Once downloaded, extract it using winrar or whatever archive decompressor you are currently using. When extracted, you should have the following files:
bootloader-grouper-3.34.img
flash-all.sh
flash-base.sh
image-nakasi-jro03d.zip
Copy the “bootloader-grouper-3.34.img” and “image-nakasi-jro03d.zip” files into the “platform-tools” folder.
Or, just read this: http://forum.xda-developers.com/showthread.php?t=1907796
Ok, did that. Then?

[Q] New Nexus 7, Win 7, Nexus 7 Toolkit can't boot into Fastboot, "Too Many Links"

[Q] New Nexus 7, Win 7, Nexus 7 Toolkit can't boot into Fastboot, "Too Many Links"
SOLVED!
So I went ahead, tried flashing the stock recovery, no joy (no recovery menu at all - just a bad-android image). After a while, tried flashing CWM touch (via Toolkit) - and now it's working. So, everything seems good now.
----------------
UPDATE 5 - PARTIALLY SOLVED:
So, after the last couple of things, I began to suspect bad hardware, as I alluded in those updates. And I was right.
But... it wasn't the hardware you might have thought.
It was...
(this is embarrassing)
The USB cable.
Yes, the USB cable. It was the wild variations in recognizing the fastboot mode that made me suspicious. Replaced the USB cable with another one and... stability, achieved. Unlock, root, recovery program and SU program all went without a hitch. In fastboot mode, for the first time, the device serial number shows.
HOWEVER - things are not perfect. The recovery mode from the bootloader still gives the bad-android icon.
I just used the toolkit to reflash stock recovery back to the device. This completed rapidly, without error. I then tried the recovery option in the bootloader, but again, no joy.
So at this point, I point a finger partly at the tools used to flash this - they claim there is no problem, yet the flash doesn't take at all, and no error is given. As a sometimes firmware developer, I'm used to flash being followed up by a checksum or other test to verify success of the flash. Is that not being done (shame, if not). If it is, then apparently the flash works, but the software being flashed doesn't? The stock recovery???
Any ideas on how to get this back? I just did the full unlock, which wiped all user data, and proceeded from there. I now have a solid connection, but don't really know how to get things back.
Perhaps I need to manually reinstall 4.2.2?
----------------
UPDATE 4:
So, on a lark, from fastboot in Android, I selected the "Recovery" option - it starts to boot that, then gives the Android with red triangle and exclamation point. So, looks like the recovery was toasted.
This was a brand new device earlier today. It has been completely wiped twice, and none of this has gone away. Seriously: bad device?
-----------------------
UPDATE 3:
So, I thought I'd try the direct approach, as outlined here:
http://forum.xda-developers.com/showthread.php?t=1741395
Device is in Fastboot, Device Manager shows it as ok.
I run fastboot flash recovery <file> -- and IMMEDIATELY get "fastboot has stopped working" - that's right, a hard crash in fastboot. And this is repeatable.
Am I wrong in thinking this looks more and more like a driver problem? I note that fastboot is recognized as a device maybe half the time - the other half, it gets an exclamation point in Device Manger. All I do then is restart the bootloader using the bootloader menu, and usually it fixes right up. But that's obviously a huge red flag, as the device should be recognized every time.
Is this a defective Nexus? The only thing that seems dicey is anything relating to fastboot/bootloader (which is, however, unlocked - or at least it says it is).
----------------
UPDATE 2: Using the "restart bootloader" in fastboot results in slightly worse non-recognition of the device. When I do that, I get a straight "USB Device Not Recognized" from windows - the device manager doesn't even show "Android Phone" as a class of device in this case.
---------------------
UPDATE 1: I found the thread talking about missing entries in the INF file. I added these, and got a somewhat, but not entirely, stable recognition of the Nexus 7 when in fastboot mode. Basically, sometimes it is recognized, other times it is not. By "recognized", I mean that the Windows Device Manager shows the device as "Android Bootloader Interface", with no indication of a problem (which it only does in fastboot mode - it shows as a composite ADB device when booted normally).
However - it seems it fails to recognize fastboot about half the time, although it seems that that is related to reboots - that is, a fresh boot, then going to fastboot through adb seems to work. But restarting fastboot manually fails to be recognized (Windows shows a bang by the "Android Bootloader Interface", and says the device "failed to start").
So, using 4.3.5 Nexus 7 toolkit, I tried to unlock the bootloader. Windows recognized fastboot mode, but the process errored out anyway, after maybe 15 seconds, saying "Too Many Links" - the same error as before.
Again, brand new 32gb wi-fi-only Nexus 7, with 4.2.2 update and the most basic configuration only (dev mode, usb on, etc.)
Any ideas?
-------------------------------------------------------
ORIGINAL
So this is a new, out of the box nexus 7. The only setup has been to connect to wifi, update to 4.2.2, and enable developer mode and USB debugging.
Running latest paid-for toolkit - Update 29 Feb 13, version 4.3.5
Just about everything requires the insecure fastboot, but every time I try any operation that attempts it, I get:
Booting into fastboot mode
downloading 'boot.img' ...
FAILED <status read failed <Too many links>>
I basically can't do anything - in this case, I was trying to backup.
It is being done on 64-bit win7 system that had drivers, and worked for another nexus 7 a couple months ago. But, just to be safe, I uninstalled the drivers, rebooted, and installed.
However, I see this on the home page of the toolkit:
FASTBOOT MODE [If serial shows, drivers are installed]
List of Devices attached
ADB Mode
List of devices attached
<numeric code> device
From this, it seems I should expect the word "serial" to show up if the drivers are installed?
I then unplugged the Nexus, refreshed the menu, and both Fastboot and ADB show no devices.
I then plug in the nexus - I get the usual two tone "device attached" sound, no warning or error message from Windows.Checking the Windows device manager, I see a section "Android Phone" with the entry "Android Composite ADB Interface". There are no unknown devices, which would seem then that drivers are working.
So, another refresh of the main menu, and again, I see, under ADB MODE, a single device ID number, and the word "device".
I don't know what to make of this. Apparently, per the "if serial shows" message in the main menu, drivers a NOT installed. But according to Windows, they are.
This perhaps matches the fastboot failure.
Should I see "serial"?
In any case, what do I do to get the drivers to work properly if they aren't?
And if they ARE working, then what is wrong with fastboot?
At this point, I think the toolkit is broken, and worked a couple months ago.
No, you should not see "serial". Your devices serial number should be displayed under whichever path is valid at that time. If you are in the bootloader, your device serial number should be under "fastboot". If you are booted normally, your device serial number should be under "ADB".
I used this guide:
http://forum.xda-developers.com/showthread.php?t=1741395&highlight=guide
Erik.Leach said:
No, you should not see "serial". Your devices serial number should be displayed under whichever path is valid at that time. If you are in the bootloader, your device serial number should be under "fastboot". If you are booted normally, your device serial number should be under "ADB".
I used this guide:
http://forum.xda-developers.com/showthread.php?t=1741395&highlight=guide
Click to expand...
Click to collapse
I've since figured that out. There was nothing at all, when in fastboot mode, only ADB. But then I found the thread describing two missing INF entries. I added those, updated the driver, and now the fastboot mode (which wasn't even recognized by windows) is now ok in the Device Manager. However, in the main menu, it shows, literally, "??????????" instead of a serial number - that is, there are question marks instead of serial number, Following that, a few spaces and then "fastboot".
Apparently, there are still inadequacies in the driver as relates to very, very new models running 4.2.2 (which this is).
BTW, I do believe I read somewhere that the stock recovery initially comes up with just the android on his back with the warning sign. You then have to hold power and tap volume up or something like that and the recovery menu becomes visible. I could be wrong, I know I had to do this on my old GNex, and those were the steps that worked.
Erik.Leach said:
BTW, I do believe I read somewhere that the stock recovery initially comes up with just the android on his back with the warning sign. You then have to hold power and tap volume up or something like that and the recovery menu becomes visible. I could be wrong, I know I had to do this on my old GNex, and those were the steps that worked.
Click to expand...
Click to collapse
Interesting. I did re-flash the stock recovery, and could get that without the android image.
stickplayer said:
Interesting. I did re-flash the stock recovery, and could get that without the android image.
Click to expand...
Click to collapse
That may have been a GNex thing that I am remembering. Either way, I'm glad you got everything all straightened out. :good:
I'm still kinda new at this stuff too, but if you need any more help, feel free to hit me up. Even if I don't know the answer to the question, I'll help you find it.
Erik.Leach said:
That may have been a GNex thing that I am remembering. Either way, I'm glad you got everything all straightened out. :good:
I'm still kinda new at this stuff too, but if you need any more help, feel free to hit me up. Even if I don't know the answer to the question, I'll help you find it.
Click to expand...
Click to collapse
Thanks! Next is trying to put 4.x on a Samsung Vibrant.

[Q] Fastboot Recovery/Remotely enable USB debugging

SOLVED
See my most recent post in this thread
______________________________________________________________________________________
Firstly, I've spent the last three days scouring XDA and some other forums searching for solutions and trying various options.
The screen on my N4 has cracked and I've lost the use of the bottom half of the touchscreen. This means that I can't unlock my phone.
The phone is insured and will be repaired, but there are photos of my son's first birthday on the internal memory that I don't want to lose. I'm concerned that the phone will be factory reset during a repair or I'll receive a replacement. I'm trying to access the internal memory remotely to backup these files before I send the phone off. The problem is that I hadn't enabled USB debugging before the accident. The phone is completely stock including the bootloader.
So I can access via fastboot but not via adb.
Q1: Can I pull file from the internal memory via fastboot
Q2: Can I enable usb debugging via fastboot
Q3: The phone is set to display as an MTP device in windows but as I can't unlock the screen, none of the files are showing. Is there anyway around this?
Q4: Purely via fastboot, can I unlock the bootloader, install CWM so to use ADB within it and then return to a stock bootloader?
I think they're my options. Any answers to the above or alternatives would be appreciated.
All of the other threads regarding this, the users seem to either already have CWM installed or they're looking to perform a factory reset. I did consider resetting the device via the bootloader in order to bypass the screenlock but I understand that on the N4 this wipes the internal memory as well.
Unlocking the device isn't needed to pull the files from it, just plug it in and get what you need from the internal memory
EddyOS said:
Unlocking the device isn't needed to pull the files from it, just plug it in and get what you need from the internal memory
Click to expand...
Click to collapse
On mine if I plug it in it appears as an MTP device but with no files. I then have to unlock the screen and select USB something-or-other from the notificationss bar, then the files appear in windows.
Strange, mine never needs to be unlocked...I'm using Windows 8 Pro btw but it also works fine in work on Vista Business
Only other thing I can think of is the fact I'm unlocked and running a custom ROM, I've never used my N4 stock. It was on CM within 30 mins of receiving the unit!
So over the last week I've managed to solve my problem. I've seen several other people asking for help with no luck so I'm posting this here in the hope that the search function will bring it up.
Firstly, my phone was completely stock running 4.2.2, unrooted, with the locked stock bootloader. USB Debugging WAS NOT enabled. I had pattern lock enabled when I dropped the phone. The screen cracked and the bottom half of the touchscreen was unresponsive.
The phone was insured, but I wanted to backup photos from the device before sending it off for repair/replacement.
HOW I FIXED IT.
Please note, you need at least some part of the screen to be working, specifically, some part of the screen where the pattern lock is.
You only need two pieces of software. The Android SDK and the Nexus 4 Toolkit http://forum.xda-developers.com/showthread.php?t=1995688
If you are running 4.2.2 you will need to update the toolkit. I also had the standard issues of installing the USB drivers for the N4. You need to get to a point where is shows up as an ADB device in Windows Device Manager.
As I didn't have USB debuggin enabled I couldn't connect tothe phone via ADB, but if you put it into recovery mode you can use Fastboot. Hold down the power key to turn the device off and turn it on while holding down Vol Down to load up recovery mode.
If you then start the N4 Toolkit, you should see the device listed as a fast boot device.
From within the toolkit unlock your bootloader.
Flash a temporary bootlader, (option 10) as the touchscreeen was broken it has to be CWM.
Once in CWM you can start to use ADB. Open up a DOS command prompt in Windows, go to your SDK/platform tools folder/ to access ADB.exe and you can use the pull command to copy folders to your PC. At this point, instead you can use applications like ADBexplorer or DroidExplorer to do the same thing through a nicer GUI.
If you'd like to still be able to use your phone, although without the touchscreen, you can load an unstable image to get into android and then use ADB to start changing system settings.
Firstly, before exiting CWM, clear the cache. Without doing this the phone jsut hung on the Nexus symbol while loading the image.
in the toolkit go to root/unroot options and select load unstable image(option 4 and then 6). This will fire you up into Android and it should be set up as you left it.
I wanted to enable bluetooth so to use a keyboard (I didn't have a mouse but this is a better option) from the DOS window type the following command
am start -a android.bluetooth.adapter.action.REQUEST_ENABLE
You should eventually get a pop-up on your screen saying that a request has been made to enable bluetooth. Hopefully your screen is working enough to select enable.
Then I use the workaround to disable the sceenlock, found here -> (http://www.addictivetips.com/androi...e-pattern-unlock-on-android-via-adb-commands/) I found method 2 worked for me. I imagine this will be stopped in a future update.
Method 1
adb shell
cd /data/data/com.android.providers.settings/databases
sqlite3 settings.db
update system set value=0 where name='lock_pattern_autolock';
update system set value=0 where name='lockscreen.lockedoutpermanently';
.quit
Method 2
adb shell rm /data/system/gesture.key
If either of these methods are successful you will be able to unlock the phone with an pattern, hence why you need to be able to touch some part of it.
From then, my bluetooth keyboard was already mated to my phone to I was able the navigate the menus to turn on USB Debugging, turn-off the screen lock and a few other bits and pieces I needed to do.
I then restarted (I was still working within the unstable image) and on reboot, all my changes had al been applied. No screen lock, bluetooth enabled and USB Debugging enabled.
Hopefully this will be of help to those in a similar position. Thanks has to go to the toolkit though which provides all the necessary access to carry this out.
I should probably add, you can use the toolkit to relock the bootlader if you're concerned about that and if you can't click the screen to enable bluetooth or mate a keyboard or mouse, once you have USB Debugging enabled you can use software like Screencast to control you phone's screen from a PC.
So typically, just as I fill my claim to repair my nexus my wife drops her, smashing the screen even more than I did so she has absolutely no use of her screen. I went through the process again and though I'd post it in a more simple fashion.
1. Reset Nexus into recovery mode (power & volume down)
2. Connect to PC via USB. Install the USB driver from the SDK so that it appears as an ADB device
3. Fire up the updated toolkit. You should see the nexus as a fast boot device
4. Unlock bootloader
5. Using option 10 on the toolkit load up CWM on the phone. This gives you ADB access so can you pull files off the device via ADB although I could access the SD card through programs like Droid explorer.
6. If you want to carry on further and get into Android properly, you'll need to wipe the cache from within CWM
7. Reboot and hold down the volume key to get back into recovery
8. In the toolkit select root options (option 4) and load temporary image (6) If it hangs on the google or nexus logo you've not wiped the cache.
9. With this second phone I couldn't access it through droid explorer as it was popping up as an MTP device but I could pull the files via command prompt or through the toolkit
10. If you have any use of the touchscreen at all you can run the following command which will then mean that any touch will unlock the device
adb shell rm /data/system/gesture.key​11. You can activate bluetooth via adb if you have a mouse or keyboard available but you will need to be able to press okay on the screen
12. Any changes you make in the unstable android image such as lockscreen, bluetooth, enabling debugging, etc will remain in place when you restart the device.
13. You can relock the bootloader if you wish via the toolkit. You just need to be in recovery mode first.
Hope this simplifies the process
Does unlocking bootloader via toolkit not wipe everything? How are you unlocking bootloader and still able to pull data off?
EDIT: it appears fastboot oem unlock on the Nexus 4 *does not* wipe data!
Carpetboy said:
So typically, just as I fill my claim to repair my nexus my wife drops her, smashing the screen even more than I did so she has absolutely no use of her screen. I went through the process again and though I'd post it in a more simple fashion.
1. Reset Nexus into recovery mode (power & volume down)
2. Connect to PC via USB. Install the USB driver from the SDK so that it appears as an ADB device
3. Fire up the updated toolkit. You should see the nexus as a fast boot device
4. Unlock bootloader
5. Using option 10 on the toolkit load up CWM on the phone. This gives you ADB access so can you pull files off the device via ADB although I could access the SD card through programs like Droid explorer.
6. If you want to carry on further and get into Android properly, you'll need to wipe the cache from within CWM
7. Reboot and hold down the volume key to get back into recovery
8. In the toolkit select root options (option 4) and load temporary image (6) If it hangs on the google or nexus logo you've not wiped the cache.
9. With this second phone I couldn't access it through droid explorer as it was popping up as an MTP device but I could pull the files via command prompt or through the toolkit
10. If you have any use of the touchscreen at all you can run the following command which will then mean that any touch will unlock the device
adb shell rm /data/system/gesture.key​11. You can activate bluetooth via adb if you have a mouse or keyboard available but you will need to be able to press okay on the screen
12. Any changes you make in the unstable android image such as lockscreen, bluetooth, enabling debugging, etc will remain in place when you restart the device.
13. You can relock the bootloader if you wish via the toolkit. You just need to be in recovery mode first.
Hope this simplifies the process
Click to expand...
Click to collapse
Please HELP, i can get to step 5...but then, when I try to use ADB via cmd (ie. adb shell), it says "error: device offline". what can it be? I don't know if this is a driver related issue (i've tried the toolkit drivers and the SDK drivers)...i'm desperated, I can't access the phone!!
Thanks in advance
not working for me
i'm in same boat with cracked screen. i can get CWM installed but i cant enabled usb debugging without touching the screen so i cant get adb working. how did you turn on usb debugging without the screen
Thanks for the guide.
Im curious on why youd want to boot an unstable(temporary) image after pulling the files using ADB in CWM recovery. Why not just wipe cache and reboot normally into Android ?
usb debugging without screen?
compsmart said:
i'm in same boat with cracked screen. i can get CWM installed but i cant enabled usb debugging without touching the screen so i cant get adb working. how did you turn on usb debugging without the screen
Click to expand...
Click to collapse
Can someone please walk me through how to do this? My screen is completely broken, but I can still turn on/off, I have reason to believe debugging is off because when I connect the phone (a Samsung galaxy sII skyrocket) to my Toshiba laptop via a micro USB, it makes a sound to signal that it's connected. Drives E and F then open up (but are empty) and then disappear. I have no idea what's going on but I absolutely cannot lose all of the data on this phone. Pictures and videos from my old blackberry Torch are on here too, making up about 4 years of my daughter's life that I would lose if I cannot retrieve. Also, I am not super -tech savvy, so if someone could help me I would be forever grateful.
Please!!
:crying:
almost the same issue
I have an Asus memo pad 10 (smart) some of the core apps have been corrupted, (keyboard, UI, launcher etc all the essential stuff) I've been trying to reinstall my UI and launcher from my computer when i found out that USB debugging was disabled. the tablet is basically unusable, i have no way of enabling from the tablet itself. is there a piece of script or something i could run from my PC to enable it?
any help would be greatly appreciated :crying:
bob mc bob said:
I have an Asus memo pad 10 (smart) some of the core apps have been corrupted, (keyboard, UI, launcher etc all the essential stuff) I've been trying to reinstall my UI and launcher from my computer when i found out that USB debugging was disabled. the tablet is basically unusable, i have no way of enabling from the tablet itself. is there a piece of script or something i could run from my PC to enable it?
any help would be greatly appreciated :crying:
Click to expand...
Click to collapse
My screen became unresponsive a while back. I ended up getting and OTG cable and plugging in a mouse. This allowed me to do everything as if the touchscreen was working. There's also an app called MyMobiler that let me plug in my device over USB and control my screen from my PC. Those two helped me enable USB Debugging, flash a custom ROM, root the phone, backup everything I needed, then restore the phone to stock. I hope this helps.
*Sorry for bumping such an old post*
Thanks for the really useful guide!
Could you or someone just confirm to me that unlocking the bootloader does not factory reset? The reason I'm doing this process is to access my personal data so it's important that I can keep it all.
I ask because at the unlock bootloader stage it implicitly warns me that there'll be a factory reset.
Thanks again!
HikerMan said:
*Sorry for bumping such an old post*
Thanks for the really useful guide!
Could you or someone just confirm to me that unlocking the bootloader does not factory reset? The reason I'm doing this process is to access my personal data so it's important that I can keep it all.
I ask because at the unlock bootloader stage it implicitly warns me that there'll be a factory reset.
Thanks again!
Click to expand...
Click to collapse
Unlocking to bootloader will wipe your device
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Unlocking to bootloader will wipe your device
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
In that case, I am confused as to how OP managed to unlock his bootloader. He actually states that the purpose of this was to retrieve data, like me.
Also, in a previous comment in this thread by jw95275, they claim that "it appears fastboot oem unlock on the Nexus 4 *does not* wipe data".
I am concerned about the conflicting answers so far, so will hold off for an explanation before I do anything. Thanks for the response!
HikerMan said:
In that case, I am confused as to how OP managed to unlock his bootloader. He actually states that the purpose of this was to retrieve data, like me.
Also, in a previous comment in this thread by jw95275, they claim that "it appears fastboot oem unlock on the Nexus 4 *does not* wipe data".
I am concerned about the conflicting answers so far, so will hold off for an explanation before I do anything. Thanks for the response!
Click to expand...
Click to collapse
You should just be able to "fastboot boot recovery.img" and boot CWM and then use ADB. W/O unlocking the BL
npjohnson said:
You should just be able to "fastboot boot recovery.img" and boot CWM and then use ADB. W/O unlocking the BL
Click to expand...
Click to collapse
This did not work for me. I have a Nexus 4 with a broken digitizer, locked bootloader, and usb debugging disabled. I need to grab some data off.
I've tried `fastboot flash recovery {{recovery .img}}` and `fastboot boot {{recovery .img}}` without unlocking the bootloader first, and via both methods, I get back "FAILED (remote: not supported in locked device)"
So I'm not sure how people are able to get into custom recovery without first unlocking BL/losing all their data. Can someone explain?
jinglejuice said:
This did not work for me. I have a Nexus 4 with a broken digitizer, locked bootloader, and usb debugging disabled. I need to grab some data off.
I've tried `fastboot flash recovery {{recovery .img}}` and `fastboot boot {{recovery .img}}` without unlocking the bootloader first, and via both methods, I get back "FAILED (remote: not supported in locked device)"
So I'm not sure how people are able to get into custom recovery without first unlocking BL/losing all their data. Can someone explain?
Click to expand...
Click to collapse
On some (few) Motorola devices (not nexus 4), you can fastboot boot without unlocking the BL.

[Q] Installing Custom ROM on Wrong OS Version, Looking for Solutions

I apologize if this question has been answered already, but I just spent 15 minutes using the search button and could not find a response.
I just installed Matr1x v10.5 (http://forum.xda-developers.com/showthread.php?t=2007231) onto my Nexus 4 but it had JB 4.2. Based on the version notes of the thread, I assumed that it was backwards compatible with my phone and therefore installed the new version on my Nexus 4. Now every time I turn on my Nexus 4 the screen is blank. What can I do to fix this issue? Will it require a reset so that all my data is lost? Thanks.
What do you mean with '... The screen is blank'?
Can you get past the google bootanimation?
Sent from my Nexus 4 using xda app-developers app
failly said:
What do you mean with '... The screen is blank'?
Can you get past the google bootanimation?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Nope, basically once I turn it on I see the "Google" text, and then the screen goes blank as in it's black. Basically the back light is on and you can see that it's on but the background is still black.
pooq said:
Nope, basically once I turn it on I see the "Google" text, and then the screen goes blank as in it's black. Basically the back light is on and you can see that it's on but the background is still black.
Click to expand...
Click to collapse
Go into recovery and flash the stock kernel. If that doesnt work you need to do a full wipe and reflash the rom.
failly said:
What do you mean with '... The screen is blank'?
Can you get past the google bootanimation?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Chromium_ said:
Go into recovery and flash the stock kernel. If that doesnt work you need to do a full wipe and reflash the rom.
Click to expand...
Click to collapse
Theoretically, if I flash v10.0 (which accommodates JB 4.2) it should fix the issue right?
I'm at a dilemma because I do not know if there are any other ways to insert the kernel into my phone as there is no microSD option on the Nexus 4. Does anyone know how I could potentially get the file into my phone?
pooq said:
Theoretically, if I flash v10.0 (which accommodates JB 4.2) it should fix the issue right?
I'm at a dilemma because I do not know if there are any other ways to insert the kernel into my phone as there is no microSD option on the Nexus 4. Does anyone know how I could potentially get the file into my phone?
Click to expand...
Click to collapse
Can you access recovery? If yes mount your storage and you can transfer the files.
Sent from my Nexus 4 using xda app-developers app
failly said:
Can you access recovery? If yes mount your storage and you can transfer the files.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I had already tried that, but once I connected my usb into my laptop I still couldn't transfer any files over.
In the end I reset my phone to factory settings, so the display still shows "Google". Just to confirm, the reason why this logo has been displayed on my phone for a while is because it is working to restore the factory setting (e.g. OS) correct?
pooq said:
I had already tried that, but once I connected my usb into my laptop I still couldn't transfer any files over.
In the end I reset my phone to factory settings, so the display still shows "Google". Just to confirm, the reason why this logo has been displayed on my phone for a while is because it is working to restore the factory setting (e.g. OS) correct?
Click to expand...
Click to collapse
I can't tell for sure since it never happend to me but I don't think if you choose to reset your phone to factory settings it will stay at the google logo.
If you choose to reset to facory settings I think you just will boot into recovery with that an android standing with something in his belly with a loading bar.
You can try this.
1.Boot into bootloader.
2A.Flash TWRP with the fastboot command and go to step 3.
2B.Flash stock N4 image with the fastboot command and profit!
3a.Try to mount storage and transfer another rom.
3b.Restore a backup.
Hopefully this works.
Sent from my Nexus 4 using xda app-developers app
failly said:
I can't tell for sure since it never happend to me but I don't think if you choose to reset your phone to factory settings it will stay at the google logo.
If you choose to reset to facory settings I think you just will boot into recovery with that an android standing with something in his belly with a loading bar.
You can try this.
1.Boot into bootloader.
2A.Flash TWRP with the fastboot command and go to step 3.
2B.Flash stock N4 image with the fastboot command and profit!
3a.Try to mount storage and transfer another rom.
3b.Restore a backup.
Hopefully this works.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I have tried the above instructions up to step 3 because it did not work for me.
It shows the only files in my internal storage(/sdcard) are a file that says (Up A Level) and TWRP. Also, whenever I want to reboot it prompts "No OS Installed! Are you sure you wish to reboot?" At this point I am only interested in a factory reset now so that I can reinstall the initial JB 4.0 that came with the Nexus 4 and then upgrade to JB 4.3. However, whenever I do factory reset via recovery mode, I am stuck with an empty phone with the files I mentioned above.
What can I do to fix the situation? Thanks.
pooq said:
I have tried the above instructions up to step 3 because it did not work for me.
It shows the only files in my internal storage(/sdcard) are a file that says (Up A Level) and TWRP. Also, whenever I want to reboot it prompts "No OS Installed! Are you sure you wish to reboot?" At this point I am only interested in a factory reset now so that I can reinstall the initial JB 4.0 that came with the Nexus 4 and then upgrade to JB 4.3. However, whenever I do factory reset via recovery mode, I am stuck with an empty phone with the files I mentioned above.
What can I do to fix the situation? Thanks.
Click to expand...
Click to collapse
I think the reason that a factory reset won't help since there is no OS on the phone so it cannot reset something that isn't there.
And with the steps I mentioned, can you get into bootloader or does it directly boot into recovery.
Another thing you can try(I don't think it will work but I never tried it so you never know)
Download this toolkit:
http://forum.xda-developers.com/showthread.php?t=2015469
There is an option to flash to stock completly, that will maybe do the trick.
Good luck!
Sent from my Nexus 4 using xda app-developers app
failly said:
I think the reason that a factory reset won't help since there is no OS on the phone so it cannot reset something that isn't there.
And with the steps I mentioned, can you get into bootloader or does it directly boot into recovery.
Another thing you can try(I don't think it will work but I never tried it so you never know)
Download this toolkit:
http://forum.xda-developers.com/showthread.php?t=2015469
There is an option to flash to stock completly, that will maybe do the trick.
Good luck!
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I can get into bootloader fine, it does not boot directly into recovery.
My Nexus 4 is already flashed with TWRP. I have installed the program from the link you provided, however, I have not used it to flash my phone again as one of the prerequisites to using the program is selecting which OS version I am using (at this point I am not using any) and want to prevent any further issues from occurring.
It seems like I can't really do anything with my phone unless I get a JB OS reinstalled, which is what I am currently struggling with. I am presently trying to find a way to copy the downloaded Nexus image files provided online into my internal storage so I can install them.
pooq said:
I can get into bootloader fine, it does not boot directly into recovery.
My Nexus 4 is already flashed with TWRP. I have installed the program from the link you provided, however, I have not used it to flash my phone again as one of the prerequisites to using the program is selecting which OS version I am using (at this point I am not using any) and want to prevent any further issues from occurring.
It seems like I can't really do anything with my phone unless I get a JB OS reinstalled, which is what I am currently struggling with.
Click to expand...
Click to collapse
Okay since you can get into bootloader thats great news!
Have you tried to manually download the nexus 4 image from google?
NOTE this are direct download links:
4.3:
https://dl.google.com/dl/android/aosp/occam-jwr66v-factory-08d2b697.tgz
4.2.2:
https://dl.google.com/dl/android/aosp/occam-jdq39-factory-345dc199.tgz
Here is an excellent guide:
http://www.androidpolice.com/2013/0...-to-android-4-3-jwr66v-and-root-it-right-now/
Scenario #2 on that guide suits you!
I think this will do the trick!
Sent from my Nexus 4 using xda app-developers app
You just have to do the following :
A) flash a recovery via fastboot (fastboot flash recovery recovery.zip)
B) now go ahead and boot from your recovery, and push the rom of your choice, in case you don't have one already inside your sdcard (adb push ROM.zip /sdcard/ROM.zip)
C) flash your recently copied rom of choice to your phone. (if necessary, wipe data, cache and dalvik cache)
failly said:
Okay since you can get into bootloader thats great news!
Have you tried to manually download the nexus 4 image from google?
NOTE this are direct download links:
4.3:
https://dl.google.com/dl/android/aosp/occam-jwr66v-factory-08d2b697.tgz
4.2.2:
https://dl.google.com/dl/android/aosp/occam-jdq39-factory-345dc199.tgz
Here is an excellent guide:
http://www.androidpolice.com/2013/0...-to-android-4-3-jwr66v-and-root-it-right-now/
Scenario #2 on that guide suits you!
I think this will do the trick!
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I just spent a couple of hours reading through the guides (and trying them out) which led me to several other guides. To be incredibly honest, I am completely confused as there is a plethora of new information thrown at me. I have to pose several questions before I continue:
1) When you say bootloader, are you referring to the fastboot bootloader screen that pops up after holding the volume down button and the power button? I just wanted to confirm this as I am starting to feel you are referring to something different after reading several guides.
2) Is the scenario 2 guide you posted basically a method to "sideload" the JB 4.3 into the storage of my Nexus 4 so I can install it via Recovery Mode?
I tried installing the drivers but I cannot seem to do it successfully as I do not even have a starting OS for my phone in the first place. I can not access a theoretical "Developer Mode" either from when I first rooted my phone.
So basically, I do not understand how I can get the direct downloads from Google (the JB 4.3 files) and get them into the internal storage of my Nexus 4 to install the OS.
Is there a simpler way to do this? If not, here is my current progress. At the moment I am stuck at this guide (http://forum.xda-developers.com/showpost.php?p=34552123&postcount=1) from the previous link you linked and am between C-D. I cannot get my laptop to recognize my device via fastboot devices in command prompt (D). To be honest, this is the second time I've seen this guide but could not get it working properly which is why I used the file provided at (http://forum.xda-developers.com/showthread.php?t=2015469) to root my Nexus 4.the OS[/B]. Is there a simpler way to do this? At the moment I am stuck at this guide (http://forum.xda-developers.com/showpost.php?p=34552123&postcount=1) from the previous link you linked and am between C-D. I cannot get my laptop to recognize my device via fastboot devices in command prompt (D). To be honest, this is the second time I've seen this guide but could not get it working properly which is why I used the file provided at (http://forum.xda-developers.com/showthread.php?t=2015469) to root my Nexus 4.
Yes, the bootloader is the one where you press vol down and the power button together, that's the place where you select to go to the recovery, use fastboot.
First thing you got to do is turn on your phone on the bootloader as mentioned above. Then, assuming you downloaded this: [NEXUS 4 TOOLKIT V2.0.0] from here http://forum.xda-developers.com/showthread.php?t=1995688, open up command prompt and go to this address with "cd C:\Google_Nexus_4_ToolKit" or where you decided to install your toolkit. On windows explorer, go there and rename fastboot-toolkit or whatever it is called to fastboot to make things simpler.
Type in cmd: fastboot devices to check if it recognizes your phone.
If it doesn't; then install these drivers (you should have your device already connected via USB to your computer): https://www.dropbox.com/s/a808emeelvxkwyc/usb_driver.rar
Go to Control Panel\Hardware and Sound > Device Manager. Your phone should appear with an exclamation mark somewhere, right click it and click on update driver:
-Click on browse my computer software
-Let me pick from a list of device drivers on my computer
-Have disk
-Browse for where you downloaded the drivers I linked you to then click ok.
-You should find within the next page something that says Android Bootloader Interface, double click it and finish the installation.
After that's done, then type in fastboot devices on cmd again, it should show up now.
Then, go to here and download TWRP 2.6.0.0 http://techerrata.com/file/twrp2/mako/openrecovery-twrp-2.6.0.0-mako.img , that will be your recovery. After you've downloaded move it to C:\Google_Nexus_4_ToolKit to make matters easier.
NOTE: IF YOUR BOOTLOADER IS LOCKED YOU WILL HAVE TO UNLOCK IT , this can be done by typing fastboot oem unlock on command prompt
Now, simply type in this command: fastboot flash recovery openrecovery-twrp-2.6.0.0-mako.img you will now have a recovery on your device.
With the volume keys, choose to boot from the recovery. TWRP will load, while its loading, rename adb-toolkit to adb to make things easier. When its done loading, type in adb devices to see if it recognizes your phone, if it doesn't use your drivers again but this time instead of choosing Android Bootloader Interface, pick the one that says ADB.
When that's done, and it recognizes your device with the adb devices command you can now proceed to "push" or "copy/move a ROM you've downloaded in your computer towards your phone".
Of course you have to download a ROM, like Paranoid Android for example: http://goo.im/devs/paranoidandroid/roms/mako/pa_mako-3.69-20130722.zip , along with its GApps: http://goo.im/devs/paranoidandroid/roms/gapps/pa_gapps-full-4.2-20130719-signed.zip
You might have to even update your radio and bootloader in the future too, but let's leave it at that for now.
After you are done downloading the ROM of your choice, then type in these commands (assuming ADB works)
adb push pa_mako-3.69-20130722.zip /sdcard/
adb push pa_gapps-full-4.2-20130719-signed.zip /sdcard/
Having moved these two files inside your phone, now its time to flash them.
1) Go to Wipe on TWRP and simply swipe to factory reset
2) Go back and click on Install, look for pa_mako-3.69-20130722.zip and then add pa_gapps-full-4.2-20130719-signed.zip to the queue, swipe to install.
After that's done, simply reboot your phone and it should start booting up Paranoid Android and you're done. Might give you a few issues if you have an old radio and bootloader, but that can be fixed by flashing the new versions of these two in TWRP. Can be found here: https://www.copy.com/s/JniBu/4.3 files (mako) (these can be pushed via ADB like before, or you can simply download them on your phone when its working)
Hope this helps, don't think I can be more detailed.
wammie said:
Yes, the bootloader is the one where you press vol down and the power button together, that's the place where you select to go to the recovery, use fastboot.
First thing you got to do is turn on your phone on the bootloader as mentioned above. Then, assuming you downloaded this: [NEXUS 4 TOOLKIT V2.0.0] from here http://forum.xda-developers.com/showthread.php?t=1995688, open up command prompt and go to this address with "cd C:\Google_Nexus_4_ToolKit" or where you decided to install your toolkit. On windows explorer, go there and rename fastboot-toolkit or whatever it is called to fastboot to make things simpler.
Type in cmd: fastboot devices to check if it recognizes your phone.
If it doesn't; then install these drivers (you should have your device already connected via USB to your computer): https://www.dropbox.com/s/a808emeelvxkwyc/usb_driver.rar
Go to Control Panel\Hardware and Sound > Device Manager. Your phone should appear with an exclamation mark somewhere, right click it and click on update driver:
-Click on browse my computer software
-Let me pick from a list of device drivers on my computer
-Have disk
-Browse for where you downloaded the drivers I linked you to then click ok.
-You should find within the next page something that says Android Bootloader Interface, double click it and finish the installation.
After that's done, then type in fastboot devices on cmd again, it should show up now.
Then, go to here and download TWRP 2.6.0.0 http://techerrata.com/file/twrp2/mako/openrecovery-twrp-2.6.0.0-mako.img , that will be your recovery. After you've downloaded move it to C:\Google_Nexus_4_ToolKit to make matters easier.
NOTE: IF YOUR BOOTLOADER IS LOCKED YOU WILL HAVE TO UNLOCK IT , this can be done by typing fastboot oem unlock on command prompt
Now, simply type in this command: fastboot flash recovery openrecovery-twrp-2.6.0.0-mako.img you will now have a recovery on your device.
With the volume keys, choose to boot from the recovery. TWRP will load, while its loading, rename adb-toolkit to adb to make things easier. When its done loading, type in adb devices to see if it recognizes your phone, if it doesn't use your drivers again but this time instead of choosing Android Bootloader Interface, pick the one that says ADB.
When that's done, and it recognizes your device with the adb devices command you can now proceed to "push" or "copy/move a ROM you've downloaded in your computer towards your phone".
Of course you have to download a ROM, like Paranoid Android for example: http://goo.im/devs/paranoidandroid/roms/mako/pa_mako-3.69-20130722.zip , along with its GApps: http://goo.im/devs/paranoidandroid/roms/gapps/pa_gapps-full-4.2-20130719-signed.zip
You might have to even update your radio and bootloader in the future too, but let's leave it at that for now.
After you are done downloading the ROM of your choice, then type in these commands (assuming ADB works)
adb push pa_mako-3.69-20130722.zip /sdcard/
adb push pa_gapps-full-4.2-20130719-signed.zip /sdcard/
Having moved these two files inside your phone, now its time to flash them.
1) Go to Wipe on TWRP and simply swipe to factory reset
2) Go back and click on Install, look for pa_mako-3.69-20130722.zip and then add pa_gapps-full-4.2-20130719-signed.zip to the queue, swipe to install.
After that's done, simply reboot your phone and it should start booting up Paranoid Android and you're done. Might give you a few issues if you have an old radio and bootloader, but that can be fixed by flashing the new versions of these two in TWRP. Can be found here: https://www.copy.com/s/JniBu/4.3 files (mako) (these can be pushed via ADB like before, or you can simply download them on your phone when its working)
Hope this helps, don't think I can be more detailed.
Click to expand...
Click to collapse
The first thing I'd like to do before reporting my progress report is to thank you and failly for taking the time to help me out. You both have contributed tremendously in trying to help me out with this, so I would like to thank you both for that.
1) I had installed the sdk program and changed the adb path (following this guide http://www.redmondpie.com/how-to-set-up-android-adb-and-fastboot-on-windows-tutorial/)
Following wammie's guide:
2) Booted into bootloader
3) Downloaded and installed NEXUS 4 TOOLKIT V2.0.0 (had used it before but it didn't work for me so I relied on a different program to root my phone). Renamed fastboot-toolkit to fastboot
4) Typed fastboot devices in in cmd, does not recognize phone
5) Uninstalled current usb drivers and installed usb drivers provided. The driver I chose to install for was titled "Android". The other ! mark was "Base System Device" which was something I had never seen before until today when I had reinstalled usb drivers
6) Typed fastboot devices in cmd again and still nothing has changed
I am unable to continue any further as fastboot does not recognize my phone when I have it under bootloader. I had downloaded all the files that were recommended in your post. I think the reason why I cannot access fastboot devices is because there is literally no OS running in my phone. I could be wrong though.
I guess I'll take a break and call it a night since I've been trying to fix this problem the past 13 hours or so. Any additional feedback and support is appreciated!
Additional Notes: I have tried this both on my laptops (Windows 8) and on my desktop PC (Windows 7)
Luckly, if windows doesn't recognize your device while in fastboot it isn't because you don't have a OS installes but because not correctly set up drivers.
I posted a link some posta ago about a toolkit:
http://forum.xda-developers.com/showthread.php?t=2015469
When opening the program at the top there is a button called full driver installation, press it and follow the instructions.
Sent from my Nexus 4 using xda app-developers app
http://i.imgur.com/sOT7FGh.png
http://i.imgur.com/WNEKb0z.png
http://i.imgur.com/vUmTDcZ.png
http://imgur.com/da7NGwB
http://i.imgur.com/bjmhXZv.png
This is what you should do when you are updating the drivers, its imperative you get those drivers working. Otherwise, you won't get access to fastboot.
Oh I would recommend using a Windows 7 PC.
Windows 8 can also do the trick but you maybe need to disable driver signature enforcement, so you better go with windows 7 for now.
Sent from my Nexus 4 using xda app-developers app
Status Update:
I had spent a whole day reformatting my Windows 7 machine and am back at it. I have made a bit more progress than before.
1) After typing in fastboot flash recovery openrecovery-twrp-2.6.0.0-mako.img in command prompt, under the "List of devices attached" it is blank (i.e. there is no device attached). http://i.imgur.com/TnyBCKS.png
2) I have successfully installed the usb driver on my PC the first time when the only explanation mark was titled "Android", however the only Android option at the moment now is labelled "Android Bootloader Interface". No such thing as ADB (or any variations including Android ADB Interface) exists.
3) In TWRP Recovery mode, I see an exclamation mark titled mako but I believe that is irrelevant. I have tried installing the drivers to this just in case but failed. I then tried it again in Bootloader mode and mako is gone and Android Device pops up again with "Android Bootloader Interface"
4) I have tried restarting my PC and repeating the above steps.
Edit:
5) The only time I see an Android Composite ADB Interfaces is when I boot normally to the "Google" screen. However, I cannot move any of my ROMS over into my phone. When I typed "adb devices" it shows a bunch of characters with offline beside it. I do not have any options to reinstall any drivers for this.
From my understanding,I should be able to access the Android Composite ADB Interface while in recovery mode, which should let me transfer my ROMs over... but the issue is I cannot access Android Composite ADB Interface while in recovery mode.
Also, is there any reason why I shouldn't use the official JB 4.3 img as the ROM I want to install on my phone?

[Q] Bell D803 constant re-boot

A bit of an SOS situation if anyone knows the right steps please
Well, I restored a Titanium Backup and mistakenly toggled the "restore system apk". It ran fine, all restored and then when I rebooted got stuck.
By "stuck", it re-boots constantly. It shows the LG animation, then all I can see is two messages before it starts booting again:
1) "Unfortunately, Google Play Services Has Stopped"
2) "Unfortunately, System UI has stopped
... and then it does the entire boot sequence, animation, again, and again.
Here is what I can do:
* It is in USB debug mode.
* I have drivers on laptop
* I am able to connect with adb and also shell into phone.
* With adb, I have output to the file an "adb bugreport" as well as an "adb logcat".
* I have several backups:
a) The modemsst1.img and modemsst2.img created by Titanium Backup
b) Titanium backups (full apps and data)
c) an "adb backup - all" backup
* I managed to get it into firmware update mode by pressing the volume up button and the power button and then when it flashed red a few times, just the up button. So, I can get it into Firmware update mode.
Of course, I have never really used adb before, except to dabble a bit. So, I am encouraged that I can somehow get into with shell.
I am not unplugging it until I know what to do!
Since then I have been able to turn the phone off and also put it into charging on USB.
This is what worked:
* Hold down power and volume down button until booting stops and phone turns off completely.​
When it does shut down, I kept buttons down until it flashes logo again and then shuts down again. Then I let go. Phone is off and when I plugged in the charger it shows charging animation.
Now, after inspecting the bugreport, I noticed a lot of these messages for all the system apps like this one:
"I/PackageManager(21318): Expecting better updatd system app for com.lge.sizech"​
I think the cause of all this shralp is this, I did a LG Mobile Support Tool "Upgrade Recovery" and then in Titanium Backup I restored an older backup (incl system apks). At least that makes sense seeing all the "Expecting better apdat system app" messages in the bugreport.
Still not sure what to do next
I tried the very good instructions here:
[Guide] Unroot/Unbrick - flash official factory firmware with LG Launche
http://forum.xda-developers.com/showthread.php?t=2471370
The update succeeded. However, when I rebooted the phone it is in the same boot-loop with message that it was before.
I used the BELL D803B10D_00.kdz file. Now I will try with the earlier version BELL D803BA_00.kdz file.
We will see what happens ...
do you have nandroid backup from previous rom?
I have three backups:
1) Titanium Backup (full)
* This was my first backup performed right after rooting device and installing Titanium Backup.
2) Titanium Backup (full)
* Did this 2 days ago. Device was working OK and did as precaution.
3) ADB BACKUP. I did this one before my Titanium restore.
I restored the first titanium backup and that (ooooppps!) was after I did an LG Firmware update.
ALSO:
I am on Windows 7 64 and although adb works fine, fastboot does not. I understand that might be a problem with windows 7 64.
So, unless anyone objects, I am going to redo on my windows 32 machine and also "fastbook oem unlock".
Since firmware is OK, if I do the fastboot oem unlock, that will wipe everything. But I can still boot and re-setip the phone, right?
Just checking before I fudge everything up here ..
ALSO ALSO:
I had antivirus/theft security installed and I disabled it partway through last restore.
Maybe that has somethng to do with this all .
But I am still cool because I can ADB and also firmware install seems ok.
ADB works and that is the one good sign.
or you can follow ADB Sideload method
http://forum.xda-developers.com/showthread.php?t=2318497
zekurosu said:
or you can follow ADB Sideload method
http://forum.xda-developers.com/showthread.php?t=2318497
Click to expand...
Click to collapse
I don't (didn't) have TWRP installed. How can I sideload without it?
Also, should I adb oem unlock to get it wiped at this point?
I'm having a similar problem on a Bell D803. Just happened very randomly today. I turned my phone off for an exam, then turned it back on after.. initially had no signal and a black background. Settings for factory reset wouldn't work. My phone is rooted and has TWRP. I went into recovery and formatted.
Bootloop.
Bootloop.
Bootloop x 20.
I however, don't get the same two messages. I just keep bootlooping.
Got home, tried to go through download mode to unbrick it, but for some reason my computer isn't picking it up. I have all the drivers, and before this incident, it was recognized.
Any solutions?
I'm thinking of buying an OTG USB and then just flashing a stock zip from recovery. Would that be a possible viable solution?
asdfvtn said:
I'm having a similar problem on a Bell D803. Just happened very randomly today. I turned my phone off for an exam, then turned it back on after.. initially had no signal and a black background. Settings for factory reset wouldn't work. My phone is rooted and has TWRP. I went into recovery and formatted.
Bootloop.
Bootloop.
Bootloop x 20.
I however, don't get the same two messages. I just keep bootlooping.
Got home, tried to go through download mode to unbrick it, but for some reason my computer isn't picking it up. I have all the drivers, and before this incident, it was recognized.
Any solutions?
I'm thinking of buying an OTG USB and then just flashing a stock zip from recovery. Would that be a possible viable solution?
Click to expand...
Click to collapse
Well, I am able to connect with adb fine on my laptop (Win 7 64) but not on my desktop (Win 7 32)
But on my Win 7 64 I cannot get into fastboot.
I am wondering if the driver install on my desktop went foo-bar and needs reinstall. Also, I noticed that the website drivers are more recent USB drivers than some of the ones linked on this site.
I used adb uninstall package for many user packages and it was success. But I still see the packages listed in the bugreport?
For example: I already uninstalled "com.benhirashima.skiplock" and also "com.lookout".
Why? What to do to really zap them for good?
Sorry, I posted the wrong link earlier.
This was the guide I used which succeeded but made no difference to the boot-loop.
LG G2 Stock Firmware (Go Back to Stock)
http://forum.xda-developers.com/showthread.php?t=2432476&highlight=d803
Just figured out how to do a factory reset.
http://www.youtube.com/watch?v=3ogBvzbPikc
The hard reset worked and now I am configuring the phone settings!
So, again, this is what I did:
1) http://forum.xda-developers.com/showthread.php?p=45293512
2) http://www.youtube.com/watch?v=3ogBvzbPikc
Not sure if it all worked but I am setting the phone up as we speak (or as I type)
natureburger said:
Well, I am able to connect with adb fine on my laptop (Win 7 64) but not on my desktop (Win 7 32)
But on my Win 7 64 I cannot get into fastboot.
I am wondering if the driver install on my desktop went foo-bar and needs reinstall. Also, I noticed that the website drivers are more recent USB drivers than some of the ones linked on this site.
Click to expand...
Click to collapse
Hmm that's strange. Unfortunately for me, I'm already on 64-bit and it still isn't picking it up.
ALL FIXED UP
WORKING 110%
:good:
natureburger said:
ALL FIXED UP
WORKING 110%
:good:
Click to expand...
Click to collapse
I have followed this to a t.
Succesfully flashed the stock firmware that came with the phone when sold.
Did hard reset using the the power button and volume down
= phone rebooting every 10 seconds, no wifi, imei = null
adb devices = offline.
Really depressed right now. If anybody can help me I would appreciate it.
zprovo said:
I have followed this to a t.
Succesfully flashed the stock firmware that came with the phone when sold.
Did hard reset using the the power button and volume down
= phone rebooting every 10 seconds, no wifi, imei = null
adb devices = offline.
Really depressed right now. If anybody can help me I would appreciate it.
Click to expand...
Click to collapse
Press the power button down and hold it.
It should turn off, then look like it is turning on, (flash logo very briefly) and then turn off.
Let go of power button and it should stay off.
Do that. Now, does it work to turn off completely?
Let's see if you can do that first.
Then .. do hard reset, exactly like this:
http://www.youtube.com/watch?v=3ogBvzbPikc
Does the hard reset screen show and give you hard reset options?
natureburger said:
Press the power button down and hold it.
It should turn off, then look like it is turning on, (flash logo very briefly) and then turn off.
Let go of power button and it should stay off.
Do that. Now, does it work to turn off completely?
Let's see if you can do that first.
Click to expand...
Click to collapse
Yup. I totally understand what you are saying and have done it many times. I had to use that method to get into download mode and also had to use it to do hard reset.
I just reflashed the phone all over again a second time succesfully.
Reboots every 5 seconds. Keyboard came up for a few seconds for the first time in 48 hours during the initial setup phase. 5 seconds later as I was trying to input a wifi code it would not appear. then it rebooted as usual.
I really appreciate any input right now. :cyclops::crying:
zprovo said:
Yup. I totally understand what you are saying and have done it many times. I had to use that method to get into download mode and also had to use it to do hard reset.
I just reflashed the phone all over again a second time succesfully.
Reboots every 5 seconds. Keyboard came up for a few seconds for the first time in 48 hours during the initial setup phase. 5 seconds later as I was trying to input a wifi code it would not appear. then it rebooted as usual.
I really appreciate any input right now. :cyclops::crying:
Click to expand...
Click to collapse
1) Are you able to completely turn it off using my instructions?
2) When you hard reset (2nd half of this video), http://www.youtube.com/watch?v=3ogBvzbPikc
a) Does the hard reset screen show?
b) Does it give you the hard reset options?
3) Before it was bricked, was it in 'usb debug mode' in developer options?
4) Which kpz version did you restore to?
5) Did your "adb devices" ever work? Did your "adb shell" ever work?
natureburger said:
1) Are you able to completely turn it off using my instructions?
2) When you hard reset (2nd half of this video), http://www.youtube.com/watch?v=3ogBvzbPikc
a) Does the hard reset screen show?
b) Does it give you the hard reset options?
3) Before it was bricked, was it in 'usb debug mode' in developer options?
Click to expand...
Click to collapse
1) Yes absolutely. It is sitting next to me right now doing nothing at all because I turn it off when I am not trying to fix it, otherwise it keeps rebooting relentlessly.
2) a) Yes, same as the video. b) Yes it says the same exact thing as the video. I press power key twice and it begins. The stock recovery android appears with a loading bar on the bottom for ~1 minute then it goes to the boot "lg animation".
3) Yes it was. Before it was bricked I essentially always had it in debug mode because I successfully rooted it and simply left it on debugging mode after having to activate it to root.
4) D801V11B_00.kdz The EXACT same as the original. This is a Videotron (canadian) phone. I can clearly remember without a doubt going into about phone and this is what it was running before all of this happened.
5) I am having a bit of memory strain here, but I do believe it also said adb devices before any of the issues came. It is a good point I will try "adb device" from another trusted computer.
Other notes: I can browse the android os for a few seconds. Sometimes sound does not work, wifi is non functional (even though the keyboard never appears, I managed to have a security free wifi in my proximity and it would not connect (was saying: temporarily avoiding bad signal)) and also I do have modemstat1.img and modemstat2.img backups for EFS.
adb devices consistently shows "offline" but it is definitely recognizing the phone. I have also tried using usb debugging activated and still "offline". Drivers are up to date and all.
The upper drawer in the usual g2 user interface is strange now. it doesnt have anything except for the date (1970 something...) and a "gear" icon for system settings. I am talking the drawer you drag down from the top of the screen.
This phone was working with absolutely no problems 2 days ago.
Thank you so much for looking into this. I have certainly exhausted my repairing capacities. I am entirely dependent upon the knowledgeable individuals in here from here on out.
zprovo said:
1) Yes absolutely. It is sitting next to me right now doing nothing at all because I turn it off when I am not trying to fix it, otherwise it keeps rebooting relentlessly.
2) a) Yes, same as the video. b) Yes it says the same exact thing as the video. I press power key twice and it begins. The stock recovery android appears with a loading bar on the bottom for ~1 minute then it goes to the boot "lg animation".
3) Yes it was. Before it was bricked I essentially always had it in debug mode because I successfully rooted it and simply left it on debugging mode after having to activate it to root.
4) D801V11B_00.kdz The EXACT same as the original. This is a Videotron (canadian) phone. I can clearly remember without a doubt going into about phone and this is what it was running before all of this happened.
5) I am having a bit of memory strain here, but I do believe it also said adb devices before any of the issues came. It is a good point I will try "adb device" from another trusted computer.
Other notes: I can browse the android os for a few seconds. Sometimes sound does not work, wifi is non functional (even though the keyboard never appears, I managed to have a security free wifi in my proximity and it would not connect (was saying: temporarily avoiding bad signal)) and also I do have modemstat1.img and modemstat2.img backups for EFS.
adb devices consistently shows "offline" but it is definitely recognizing the phone. I have also tried using usb debugging activated and still "offline". Drivers are up to date and all.
The upper drawer in the usual g2 user interface is strange now. it doesnt have anything except for the date (1970 something...) and a "gear" icon for system settings. I am talking the drawer you drag down from the top of the screen.
This phone was working with absolutely no problems 2 days ago.
Thank you so much for looking into this. I have certainly exhausted my repairing capacities. I am entirely dependent upon the knowledgeable individuals in here from here on out.
Click to expand...
Click to collapse
Hmmmm..... why your adb devices is not working? But the re-pair works and you can then do hard reset.
But that is good information you shared.
Maybe someone else can chime in.
From my experience:
1) adb usb access seems spotty. My win 7 64 connected fine and it even kept the shell through the reboot cycle. But on my win 7 32 machine it was only detecting device and then not able to shell.
2) I was also able to use from the LG website LG MOBILE SUPPORT TOOLS.
Download the LG MOBILE SUPPORT TOOL
I downloaded the most recent one from the LG website and make sure to select your options >> country and then the correct phone model at the upper right hand corner of the tool.
Then install USB driver for correct phone model.
Then see if USB works, "adb device" should return the device code.
"adb shell" should show the shell prompt.
3) There is always fastboot. But I an noob and know 0% about how to properly connect and use it.
Some others please chime in and help this droid bro!

Categories

Resources