Application hanging the whole Operating System - Nexus 7 Q&A, Help & Troubleshooting

It freaked me out at least two times in about 2 weeks. The screen goes blank for about 30 seconds-1 minute. The power button does not respond. And unfortunately, I cannot take out the battery as in previous phones.
This occurs when an application is not responding. After 30s-1minute, the screen turns back on again and says Application not responding, Wait/Force close.
How could one non-responding application crash the whole operating system. Is it common to jelly bean, or nexus 7 or just my tablet?
Thanks a lot guys.

sanjeevkafle said:
It freaked me out at least two times in about 2 weeks. The screen goes blank for about 30 seconds-1 minute. The power button does not respond. And unfortunately, I cannot take out the battery as in previous phones.
This occurs when an application is not responding. After 30s-1minute, the screen turns back on again and says Application not responding, Wait/Force close.
How could one non-responding application crash the whole operating system. Is it common to jelly bean, or nexus 7 or just my tablet?
Thanks a lot guys.
Click to expand...
Click to collapse
This is common to Android in general with some apps. To hard reboot use all three buttons.
I would go to settings/apps and force stop the app, then clear the apps data and cache, then uninstall the app and reboot. Then download and install the app again. If you still have the same problem, ditch the app and contact the app developer and see if they can tell you why it's having problems.

CharliesTheMan said:
This is common to Android in general with some apps. To hard reboot use all three buttons.
I would go to settings/apps and force stop the app, then clear the apps data and cache, then uninstall the app and reboot. Then download and install the app again. If you still have the same problem, ditch the app and contact the app developer and see if they can tell you why it's having problems.
Click to expand...
Click to collapse
So, does hard reset work even when the phone is not responding? My phone hasn't frozen yet so I could not test it myself.

Related

Solution to the download loops?

Has anyone found a solution to the download loops? I'm sick of them now as I cannot use any purchased apps..
I purchase apps from the store and they get stuck in a download loop.
There has to be a solution for this. I've tried clearing the cache etc for the market, download and gmail AND have rebooted and cleared the dalvik cache etc to find nothing works...
Sometimes cancel the download then hit install again..this wor for me...let it alone then..for big ones I do this and leave it alone..for smaller files as soon as I hit install..it already downloaded just did not install for some reason.
Happens to me often. If it gets hung up hit the back button and go to my apps in market go to the bottom of your apps on the left where it shows apps waiting to install and click on it. accept the permissions and install works every time for me
v0kal said:
Happens to me often. If it gets hung up hit the back button and go to my apps in market go to the bottom of your apps on the left where it shows apps waiting to install and click on it. accept the permissions and install works every time for me
Click to expand...
Click to collapse
Not for me. I've tried clearing all the cache's, even booting into CWM and clearing the cache and dalvik.
Still nothing..
If you click install and nothing happens, power the tablet off (hold in the power button til the menu pops up, then select to power off). When you restart and go back into market, the app will install correctly.
*Don't* cancel and try again. While this will usually, eventually work, it will also often result in apps not appearing in the My Apps list, or appearing as uninstalled when they're already installed.
If the powering off trick doesn't work, you've probably already upset market to the point where it is corrupted by doing repeat installs. I had the exact same problem myself, and after wiping my tablet and starting from scratch, all is fine with the powering off method. I still get ~50% of my app installs doing nothing initially, but 100% (20-ish apps) have then correctly installed after a power cycle.
All this said, it is a really, *really* annoying bug that I hope Google fixes soon.
knoxploration said:
If you click install and nothing happens, power the tablet off (hold in the power button til the menu pops up, then select to power off). When you restart and go back into market, the app will install correctly.
*Don't* cancel and try again. While this will usually, eventually work, it will also often result in apps not appearing in the My Apps list, or appearing as uninstalled when they're already installed.
If the powering off trick doesn't work, you've probably already upset market to the point where it is corrupted by doing repeat installs. I had the exact same problem myself, and after wiping my tablet and starting from scratch, all is fine with the powering off method. I still get ~50% of my app installs doing nothing initially, but 100% (20-ish apps) have then correctly installed after a power cycle.
All this said, it is a really, *really* annoying bug that I hope Google fixes soon.
Click to expand...
Click to collapse
Didn't work. However I upgraded to Prime 1.5 and all my problems went away

[Q] Anyone having freezing issues on the lock screen?

My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
Yep , not as much as u though , and never since installing AOKP
drawde40599 said:
Yep , not as much as u though , and never since installing AOKP
Click to expand...
Click to collapse
How often on stock 4.2 did you have the freezing?
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
Happens to me once every two days.
Sent from my Nexus 4 using xda app-developers app
I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2
8gb Nexus 4 stock
No issues at all.
jasonwc said:
I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I spoke too soon. My phone just locked up while in a deep sleep overnight. I had to Power + vol down to restart it.
+1 . Mine generally freezes overnight. When I got to unlock my nexus 4 to check the time I find the phone frozen on the lock screen then the phone reboots itself. I did a factory restore, did a factory re-flash, and nothing seems to help. Today I shut off google now to see if that was the issue. Reading through various threads it seems the problem is widespread and across multiple nexus devices including the nexus 7 and galaxy nexus. This gives me some faith that the phone itself maybe fine. Google please fix ASAP. I need my alarm in the morning, not a frozen phone. :crying:
---------- Post added at 12:21 PM ---------- Previous post was at 12:15 PM ----------
Just to add, I did a bug report and called tech support. Nothing I mentioned seemed like news to my tech nor did he have any recommendation other then to RMA. I told him I would give the phone another week to see if anything improves its stability. I still have my Gnex as a backup. I have not noticed any issues with 4.2 on my Gnex but then again it's been in my backpack since my nexus 4 arrived. Perhaps I will leave my Gnex on as we'll to see if I run into any issues with it.
Lock screen freezes once or twice every day, the fix is easy, just press the sleep button again, but its still annoying. 4.2 has pretty bad quality control.
i had the same issue on my old N4. Especially when i got incoming call, lock screen freezes all the time
I will get replacement tho..
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
I had the same issue. Seemed to be related coming out of the lockscreen after having done some BT music playback. Anyway, I had this "lockscreen widget disable" app installed. Removed it again, and now I have not had any lockups in the last 3 days.
I'm glad to know I'm not alone here. I did a full reset and I still have the problem. I get a lock 4-5 times a day.
I do use bluetooth and google music...
Knowing other people are having this issue really makes me think it's software and not hardware.
i notice that when mine freezes on the lock screen, [i use a pattern], that pressing the power button to turn the screen off then back on solves the problem.
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.
unfaix said:
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.
Click to expand...
Click to collapse
RMA won't help a software defect, which it is 100%, it's freaking annoying and makes me think google literally makes the phones and never uses it to see if it has any bugs.
Same problem here. So it is hardware related?!
doquentin said:
Same problem here. So it is hardware related?!
Click to expand...
Click to collapse
Any updates on this issue? My lock screen still freezes.
Never had one, probably a rogue app.
You might have 3rd party application on the lock screen that does this?
Sent from my Transformer Pad TF300T using Tapatalk HD
doquentin said:
Same problem here. So it is hardware related?!
Click to expand...
Click to collapse
I think I've had it happen 2 or 3 times so far. I don't think it's hardware related, it seems to be software to me.
I figured out the first time it happened, if I grab and slide up to launch Google Now, it lets me unlock it. So it definitely isn't hardware, as it is registering touches.

[Q] Some apps have started closing immediately on opening

Earlier today, a few apps on my Nexus 7 have just started closing within one or two seconds of opening them.
Google Search Bar, Facebook and Catch Note all close within a couple of seconds after opening them. I have used them fairly frequently for the last few weeks with no problems. Other apps, such as Twitter, Chrome and some games all work fine.
I have turned my device on and off a couple of times, but the problem still persists. Any ideas?
The problem is still occurring for me.
Gmail, Calendar etc... all also closing within a second or two of opening. Is this a common problem?
Is your N7 all stock or do you have a custom rom?...custom kernel?
You really need to provide some information in order to get help.
I haven't seen it in the OP so: Reinstall them
Visa Declined said:
Is your N7 all stock or do you have a custom rom?...custom kernel?
You really need to provide some information in order to get help.
Click to expand...
Click to collapse
I haven't rooted my Nexus, or anything like that, it's all stock.
I just uninstalled Facebook, then downloaded it again. It seems to be working. Other apps still have the same problem. I assume that I have to do the same for all other apps - but is that even possible for apps such as Gmail, Calendar and the Search Bar?
Uninstalling and re-downloading hasn't worked as I had hoped.
It seems to have worked for Facebook. But I did the same for Catch Notes, and although it worked for a minute or so when setting it up, after creating a test note, it force-closed, I opened the app up again, and the old problem of closing within 2 seconds happened.
Other apps such as Gmail, I uninstalled, 'updated' again, and nothing changed, still closes immediately. There is no error message, it just returns to the home screen.
I thought that Task Killer might have been a problem, but I uninstalled that, restarted the Nexus, and the problem persists. Actually, when I turned off my Nexus, and tried to turn it back on, it was stuck on the 'coloured X' screen for a few minutes, I had to hold the power button down, and turn it on again. I'm starting to worry about my Nexus now.
Update:
A couple of other odd ones.
Google Drive doesn't even open. When clicking on the icon, the normal shading effect happens, but nothing else, no window even for a second.
Google Calendar opens, and just has a white screen, as if it is ready to load the calendar, but nothing loads. It doesn't close, just remains on the white screen, which can't be backed out of without pressing the home button.
Have you tried doing a cold-boot on the device? Maybe another app running in the background is causing conflicts. Where there any recent apps that you've downloaded?
Asus_USA said:
Have you tried doing a cold-boot on the device? Maybe another app running in the background is causing conflicts. Where there any recent apps that you've downloaded?
Click to expand...
Click to collapse
I have just followed the instructions for a 'cold-boot' and now my Nexus can't get beyond the 'X' screen...
I have held the power button down a number of times, and tried turning it on again - but the 'X' continues to be displayed for over 20 minutes.
Just managed to turn my device on - but the problem still exists.
I didn't download any new apps that seem to have caused this problem. Though I think an app might have force closed and the Nexus displayed an error message such as "android/Google system stopped working" (probably different) and my home screen went blank for a while. Everything reappeared though after a short while. It could have stemmed from that.
Sorry about another bump, but i'm wondering if anybody has any more ideas before I go for a factory reset?
Edit: Actually, I think that I have found the cause of the problem. I just opened a game (Let's Golf 3) that I was playing before the problem started and after a few seconds, a message popped up saying "Unfortunately, Launcher has stopped". When I press OK, it returns after a few seconds.
I pressed the sleep button, and my Nexus turned off. Now trying to turn it on again, having some problems getting past the 'X' screen again. If I finally get in, should I uninstall the game? Any other solutions to this problem?
If your N7 can boot up, go the isolate & identify routines - disable/uninstall or freeze the golf game - do a normal shutdown/restart.
If normal functionality is back, you've just found the source. Not a gamer myself except for Angry Birds ... , but from the Play Store description, it access & make changes to system & protocol, etc. as you should contact/email golf's tech support for resolution. Otherwise, take a look of any background running apps or widgets, newly added or updated.
Letitride said:
If your N7 can boot up, go the isolate & identify routines - disable/uninstall or freeze the golf game - do a normal shutdown/restart.
If normal functionality is back, you've just found the source. Not a gamer myself except for Angry Birds ... , but from the Play Store description, it access & make changes to system & protocol, etc. as you should contact/email golf's tech support for resolution. Otherwise, take a look of any background running apps or widgets, newly added or updated.
Click to expand...
Click to collapse
Thanks for the help.
I couldn't get my N7 to boot up, so I finally gave in and did a hard reset (by holding power + volume down, Recovery Mode, then wipe data etc...) but my N7 still won't boot up
I have wiped it twice, and rebooted it, yet it is constantly stuck on the 'X' screen. What on earth can I do?
Gawge said:
Thanks for the help.
I couldn't get my N7 to boot up, so I finally gave in and did a hard reset (by holding power + volume down, Recovery Mode, then wipe data etc...) but my N7 still won't boot up
I have wiped it twice, and rebooted it, yet it is constantly stuck on the 'X' screen. What on earth can I do?
Click to expand...
Click to collapse
I would flash the stock system image.
Sent from my Nexus 7 using Tapatalk HD
korockinout13 said:
I would flash the stock system image.
Click to expand...
Click to collapse
How would one do that?
My N7 isn't rooted or unlocked.
Gawge said:
How would one do that?
My N7 isn't rooted or unlocked.
Click to expand...
Click to collapse
You will need to download the factory image, unlock your bootloader, and flash it. There is a guide on this forum, it might be stickied.
Sent from my Nexus 7 using Tapatalk HD
I was hoping there was going to be a resolution to this other than a "flash to stock" suggestion... My Nexus started doing this exact same thing this past Sunday when it ran out of power completely and needed to be recharged. After it powered back up from charging the following apps quit working altogether or just started quitting once it appears they try to access data: Netflix, Currents, Zillow, Gmail, HBO Go, Press (though Google RSS Reader works), NVision, TegraZone and a couple others. I have done the reboot thing as well and almost had this thing brick again (stuck at X), but I managed to clear the data cache from the fastboot menu and it started up again. I'm now at the point where I'm troubleshooting individual apps but the clear data/cache, uninstall - reinstall process isn't working for any of the broken apps. This is now the 4th time I will be facing a 'flash to stock' situation as it appears that I've had every problem that leads to this 'fix'. I'll try a couple more things (mostly deleting and clearing everything) but I'm really frustrated with how many times I've had to flash this damn thing. sigh.

Screen won't turn off after new install

Just updated to a 4.4 rom on my i337, and whenever I reboot my phone, the screen won't turn off.
It would take hours before something happens that finally overloads it and forces a force close on my apps and then its back to working normal.
The only thing I noticed is that when it does happen, some apps show up in the superuser toast and start working again. Superuser wasn't even on the whole time.
Halp
Sent from my GT-I9505G using xda premium
Goliath27 said:
Just updated to a 4.4 rom on my i337, and whenever I reboot my phone, the screen won't turn off.
It would take hours before something happens that finally overloads it and forces a force close on my apps and then its back to working normal.
The only thing I noticed is that when it does happen, some apps show up in the superuser toast and start working again. Superuser wasn't even on the whole time.
Halp
Sent from my GT-I9505G using xda premium
Click to expand...
Click to collapse
Will it turn off hitting the power button ?
hednik said:
Will it turn off hitting the power button ?
Click to expand...
Click to collapse
Does not turn off when:
-Power button is pressed
-timeout time (no matter how long the time out is set for)
This only happens after a reboot, and will last for either an hour or a few hours.
But, if and when it finally does start working, it happens after some weird force close of one of the apps.
Currently, it is working fine after a few reboots and uninstalling Dynamic Notifications. It seems to me that when I disabled Dynamic Notifications, the app would still act as the lock screen. I had to actually remove it completely and so far after a few reboots it hasn't reoccurred.

Freeze at wake up, system UI not responding

Dear forum users,
I'm the proud owner of a 6t, but it is starting to become a nightmare.
This started on June, with Android 9. I had the phone freezing at wake up (screen stays black, even when I get my op6t in hand, not responding to power button). After some time ranging from 1s to 30s, the phone will wake up and execute every action I may have done (multiple power button press etc).
I tried to do a wipe cache and data with no success.
Did a factory reset followed by a Google account restore (apps and all) that let me with a day fine, but it came back.
Then I did a factory reset with manual restoration, app by app. Everything fine till now (writing this the phone hanged till home button press (yeah I use the evil navbar)).
I did the same procedure, but for unknown reason, I only got a day off. I'm trying right now safe mode.
This time it happened right after a strange popup poping in a baby care app, asking me to select customized Gads to continue using the app.
I've posted on their support site too, but I'm willing to know what would you think about this.
Usually the freeze happens on wake up.
Screen will stay entirely black. No heating, no battery drain.
As the phone is a year from the buy order, I might ask for a refund or exchange, but it seems to me that the issue is with my Google account. Cause if I reinstall slowly app by app, I'm pretty sure this would go **** someone else phone, as for the first time.
I'm running oos 10.3.0 OTA
Thanks for reading to this line.
Found out this comes from end of trial week with no ads (accepting ads) from baby daycare app from drilly apps.
ldFxl said:
Found out this comes from end of trial week with no ads (accepting ads) from baby daycare app from drilly apps.
Click to expand...
Click to collapse
I was going to say that it sounds like you are getting pop ups from an app.
Glad you figured it out :good:
Scott said:
I was going to say that it sounds like you are getting pop ups from an app.
Glad you figured it out :good:
Click to expand...
Click to collapse
I was unaware of the secure mode, which is so fine to test if non system app is a source of problem without any factory reset or uninstall.
For those who also aren't just long press power off popup button.

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