Database Users

My Touchscreen is not responding! What Now?

Hi everyone, after 18mths my HTC Touch (Elf) touchscreen has stopped working! I did a soft reset and hard reset, but now in the hard reset it asks me to touch the screen to setup Windows Mobile, however I cannot do it as the screen does not work!
There is no cracks or even scratches as I use the screen protector. I have been reading about LCD's & Digitilizers, but cannot work out which one I need..
Can someone please help me. I want to buy a kit off eBay to repair it but not sure exactly what I need.
Any help will be great!
Do you guys think US$200 is a good price for a HTC Touch Duel with no scratches, as new ? I can buy one for this price, but have never used a dual, and would love my original htc touch to be fixed...
About mine:
- 18mths Old
- No scratches or damage
- Slight corrosion on the plastic where sim card etc goes, not internally but just on the mirror type plastic there is slight green corrosion but it can clean off easily.
- never been in water or anything like that!
Touch screen does not respond to touches anymore, this happened over about 2wks.. it started to not work now and again, then it switched off automatically a couple of times over that period... now it is not responding at all for about 10 days now!
I took to vodaphone and it is out of warranty, I am insured, but it is a load of bullcrap to get insurance, and even if you do you still need to pay a premium of between $150-$275 (AU$) so i might aswell either juszt pay to get it fixed or do it myself.
Cancelling Insurance on this phone ASAP, never getting insurance ever again, only for the first 12mths if phone is over $1000
insurance is lame, and only benefits if phone is lost or stolen.
cheers any1 that can assist me!

You need a digitizer, about $20 from eBay, easy to replace, just see Service Manual for HTC Touch. Better still if you'll get the entire front faceplate with digitizer already attached, simply because it makes your life a lot easier, all you'll need to do it connect the digitizer and assemble the unit.

thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers

x86 said:
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
Click to expand...
Click to collapse
LCD is the screen itself, it shows the information, digitizer is responsible for the touch function. It is relatively easy to replace, simply because the design of the device allows for direct connection with no soldering involved. There is a service manual with photos floating around somewhere, I think even on this forum. Just search for it.

Thanks Enigma1NZ, I actually got a pdf of the dissasemble guide for the htc touch, so should be perfect, I just ordered a digitizer off eBay for only AU$13.60 inc. delivery, so that is awesome!
I got a call from my insurance company today, they want $175 excess if the phone is 'approved' for insurance, plus they kill the imei number too, i told her not to worry and I'm cancelling insurance (already paid $180 all up).... damn rip off, maybe okay while in warranty, but otherwise I will not be making that mistake again!
I will keep ya'll updated, and will be videoing me pulling apart & replacing so I will upload it 4 others too.
P.S enigma, love ur photos posted in myspace.. nice work

I love Touch for the simplicity and straightforwardness of its build, I was surprised the housing was so easy and reasonably cheap to replace (I am thinking of getting mine in red...or purple...). The worst digitizer replacement has to be for 1-gen Iphone and LG Prada. Blasted capacitive screens are the way of the future though and are pleasure to use.
Thanks, i got you added. Let us know how you went. Insurance companies are a bloody rip-off artists playing on our insecurities. I deal with them often when it comes to repairs. Makes no sense to insure after a warranty period simply due to technology depreciaton - you end up paying more in excess than the device is worth at the time.

Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.

I heard LG screens lose sensitivity over time.

Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!

jgaviota said:
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
Click to expand...
Click to collapse
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.

barlw said:
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
Click to expand...
Click to collapse
Thank you!
I really appreciate your help!

x86 said:
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
Click to expand...
Click to collapse
Hi... I need your help, I need to change my digitizer, so I want to know you ordered only digitizer or one already fixed on casing as Enigma told you ??
Pls let me know..Thanks

Get a Digitizer and fix em on.

Getting my screen replaced in Europe

Hi all!
I managed to crack the digitizer of my HD2 some while back. It's working but I'd like to have it replaced, and I really think I'll screw it up if I try it myself. However, the official HTC repair service here in Norway wants the equivalent of 370€ to do it, and most unofficial ones are only slightly under that price.
I'm wondering if you know of any reliable repair services elsewhere in Europe would be cheaper, and in that case, which ones?

I've seen digitizers & glass being sold online, but they say it's pretty hard to separete from the LCD.
There are also complete sets of displays for hd2, LCD+digitizer+glass going for around 85$ or more.

tdh_andy said:
I've seen digitizers & glass being sold online, but they say it's pretty hard to separete from the LCD.
There are also complete sets of displays for hd2, LCD+digitizer+glass going for around 85$ or more.
Click to expand...
Click to collapse
Indeed, but I want to avoid replacing it myself, just not at any price.

quick consideration: I bought my hd2, second hand, for 440€ in february. Up to a 200€ expense for repairs (lower than which I think it would be really hard to find anything) I would seriously consider buying ANOTHER hd2 which now, being almost august, maybe can be found for less than 350€. I am not following the market.
At thjat point you could sell yours as defective for 200€ and still have paied 150€, lower than repairs

Thanks for the tip, that's not a bad idea at all..
However these guys says they'll fix it for 150£, so I think I'll just take a vacation in London and pay them a visit while I'm at it.
Anyone had any experience with this place? Turn on Your Mobile Ltd.

My HD2 (PIC)

I saw the videos on how to fix it yourself, im not sure if i would be able to do it. Well my friend cracked the screen and HTC charged 185 to fix it for him. But i have smashed the screen and the housing also (btw, Ford Explorer ran over it)im sure it would be 250 or something. Im not sure if its worth spending so much money on this phone.
Phone is turning on and works fine, i can even get calls but can't pick the calls as touch screen won't work. Just the glass and housing needs to be replaced.
Uploaded with ImageShack.us
Does anyone know any repair shop in NY or any place which would be cheaper than HTC? Thnx guys,

ouch. That's painful to even look at. I'm no expert or anything, but i think if a heavy SUV ran over it then it must have crunched the components on the inside. I'd say it's not worth it because you can find a used one for around the same price (probably)

Well amazingly its a sturdy phone, its ringing when someone calls me, its getting the text msgs, alarm went on in the mrng. Everything seems to be fine, besides the touch interface not working and of course physical damage.

Need to find one with a dead or faulty motherboard then do a swap job. Would not want to pay repair centre cost but worth doing yourself if can find a cheap donor device ...

Mister B said:
Need to find one with a dead or faulty motherboard then do a swap job. Would not want to pay repair centre cost but worth doing yourself if can find a cheap donor device ...
Click to expand...
Click to collapse
Well i did find the housing for $20+ online and glass with digitizer for around 90 on ebay (US Seller). Its just that its too much work and probability of messing it up is very high

You need a whole device as donor really as I suspect you will find a few less than perfect parts & having a spare of everything will prove invaluble & also allow you to recoup some cost by selling unwanted parts individually.
Only worth it if can pick up a real cheap bricked HD2.
Full strip & rebuild is not too hard, most horrors are people stripping touch & LCD panels or those who strip the device like a hungry bear opening a jar of honey. A bit of knowledge & a delicate touch is a must on HD2.

I smashed mine a few months back sold it on xda for £120 and bought a mint condition used one for £190 on ebay
Sent from my HTC HD2 using Tapatalk

There are assembly and dis-assembly guides for HD2 if you search around...you can also get parts for cheap on eBay, So if you have lot of time you can repair it for yourself

cracked screen

hey guys i dropped my phone and the screen ended up cracking but you could still see the display. after about a week or so you can no longer see the display at all. i noticed this when a call came in and i heard it ring but the screen was black. instead of having insurance replace it for $150, do i have a cheaper option? can i buy the parts say via ebay? i believe its a digitizer i need? thanks in advance.

You could try to fix it yourself but its pretty tricky. I tried replacing a screen one time and snipped one little wire by accident and it coated me the phone. Unless you really know what your doing it might be a good idea just to get the replacement. Good luck!
Simply Honey 5.1 w/ 1.2 Bullet kernel. Badass Rom \m/

Go to these guys, they have anything and everything you'll ever need to repair or replace broken parts for phones and they are cheaper and faster than messing with EBAY Plus they have disassemble videos on every phone out there, Especially the Vibrant T-959 it takes the guess work out of it!! Get yourself, some small Phillips screwdrivers and a couple of the hardest guitar picks you can find and you'll be able to do anything with the vibrant you want to, unless your NOT COORDINATED with your hands! Note: One more thing, make sure you register your new account as a cell phone repair business, or they will ban your application!!
Here's the Link: http://www.globaldirectparts.com/ Good luck, and hope this helps!!

Are you with T-Mobile? If so it's worth a shot to call them, I think the out of warranty fee is $90, which would be cracked screen, water damage etc. They may or may not go for it but be nice and maybe they will.
Sent from my SGH-T959 using XDA App

[Q] HD2 vs. HD7 - which one to buy?

Yesterday it happened, my beloved HD2 slipped out and hit the floor. The digitizer cracked badly. Phone was still fully functional though. LCD and touch worked fine.
I bought a new digitizer on the spot ($6.50). But while removing the old digitizer I broke the LCD. It's enough, I rather buy a new phone now.
HD2 or HD7 ?
My main concern:
I used Win7 pdaimatejam Rom - and like to use that again, can HD7 use that too? Or is pdaimatejam HD2 only? In which case I certainly buy the HD2 again.

probably still best fixing your current one as LCD is no more than $15. If first time you done one read up well & take extreme care & all will be good.
Buying another good HD2 is not an easy task these days as most have been repaired & not always that well so you could be buying poor repair or even faulty handset.
Have a look at development for HD7 before dropping the idea as a native WP7 device has a few advantages over HD2 ported efforts.
Personally I would be inclined going to a WP8 device if a replacement handset is the final choice.

Mister B said:
native WP7 device has a few advantages over HD2 ported efforts.
Click to expand...
Click to collapse
What are the advantages? Can the HD7 be ported to W7.8?
I ask for HD7 because it sells a little bit cheaper. You are of course right about potentially poorly repaired phones....

minidisco said:
What are the advantages? Can the HD7 be ported to W7.8?
I ask for HD7 because it sells a little bit cheaper. You are of course right about potentially poorly repaired phones....
Click to expand...
Click to collapse
HD7 has 7.8.
Main advantage with HD7 is better battery life but besides that it very much like HD2 in hardware.
I would be inclined to go to a Altiv S as on WP8 & hardware quite a leap forward & ROM development should be good, also price is low (is in my region)
If you happy with your current ROM & budget important then repairing current HD2 is way to go really.

HD2 better

Mister B said:
Buying another good HD2 is not an easy task these days as most have been repaired & not always that well so you could be buying poor repair or even faulty handset.
Click to expand...
Click to collapse
In the end that quote was my main concern.
So I went to that cell-hell-mall and change the newly bought digitizer (which I don't need actually since the LCD was now broken too) to a LCD+digitizer combo ($21).
Then I thought, why repair myself - and went to a repair place on the same floor. They quoted me $13 for the change and told me will take an hour. After 30 Minutes I came back and the told my my LCD has no 'touch' - so back to that shop and changed the combo again. I guess they gave me knowingly a defect one. Boy I was glad I opted for the repair on spot option! Next time I will just give it to the repair place, cost is the same anyway.
After another 30 Minutes I got a working phone back, now T-Mobile branded. But it works. So far all functions seem fine.
HD2 is a pain in the *** to repair since they used lots of glue and lots of really sticky tape.
BTW, that repair place a parts mart is in Shenzhen, China.
I forgot another main issue to stick to the HD2: The "pdaimatejam ROM" has Nokia flavor. So I get also Nokia drive - which I totally love.

*cell-hell-mall" I know what you mean we have one here on a complete floor of MBK.
HD2 is actually not too hard but you need to do at least one before you learn how to do it easily & gain knowledge on good part suppliers..
Quality of replacement parts is a nightmare & many have had dead new digi & that really finishes the job off for most as they got parts mail order :-/
For prices you paid repair was worthwhile. Enjoy your pdaimatejam rom