Database Users

My Touchscreen is not responding! What Now?

Hi everyone, after 18mths my HTC Touch (Elf) touchscreen has stopped working! I did a soft reset and hard reset, but now in the hard reset it asks me to touch the screen to setup Windows Mobile, however I cannot do it as the screen does not work!
There is no cracks or even scratches as I use the screen protector. I have been reading about LCD's & Digitilizers, but cannot work out which one I need..
Can someone please help me. I want to buy a kit off eBay to repair it but not sure exactly what I need.
Any help will be great!
Do you guys think US$200 is a good price for a HTC Touch Duel with no scratches, as new ? I can buy one for this price, but have never used a dual, and would love my original htc touch to be fixed...
About mine:
- 18mths Old
- No scratches or damage
- Slight corrosion on the plastic where sim card etc goes, not internally but just on the mirror type plastic there is slight green corrosion but it can clean off easily.
- never been in water or anything like that!
Touch screen does not respond to touches anymore, this happened over about 2wks.. it started to not work now and again, then it switched off automatically a couple of times over that period... now it is not responding at all for about 10 days now!
I took to vodaphone and it is out of warranty, I am insured, but it is a load of bullcrap to get insurance, and even if you do you still need to pay a premium of between $150-$275 (AU$) so i might aswell either juszt pay to get it fixed or do it myself.
Cancelling Insurance on this phone ASAP, never getting insurance ever again, only for the first 12mths if phone is over $1000
insurance is lame, and only benefits if phone is lost or stolen.
cheers any1 that can assist me!

You need a digitizer, about $20 from eBay, easy to replace, just see Service Manual for HTC Touch. Better still if you'll get the entire front faceplate with digitizer already attached, simply because it makes your life a lot easier, all you'll need to do it connect the digitizer and assemble the unit.

thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers

x86 said:
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
Click to expand...
Click to collapse
LCD is the screen itself, it shows the information, digitizer is responsible for the touch function. It is relatively easy to replace, simply because the design of the device allows for direct connection with no soldering involved. There is a service manual with photos floating around somewhere, I think even on this forum. Just search for it.

Thanks Enigma1NZ, I actually got a pdf of the dissasemble guide for the htc touch, so should be perfect, I just ordered a digitizer off eBay for only AU$13.60 inc. delivery, so that is awesome!
I got a call from my insurance company today, they want $175 excess if the phone is 'approved' for insurance, plus they kill the imei number too, i told her not to worry and I'm cancelling insurance (already paid $180 all up).... damn rip off, maybe okay while in warranty, but otherwise I will not be making that mistake again!
I will keep ya'll updated, and will be videoing me pulling apart & replacing so I will upload it 4 others too.
P.S enigma, love ur photos posted in myspace.. nice work

I love Touch for the simplicity and straightforwardness of its build, I was surprised the housing was so easy and reasonably cheap to replace (I am thinking of getting mine in red...or purple...). The worst digitizer replacement has to be for 1-gen Iphone and LG Prada. Blasted capacitive screens are the way of the future though and are pleasure to use.
Thanks, i got you added. Let us know how you went. Insurance companies are a bloody rip-off artists playing on our insecurities. I deal with them often when it comes to repairs. Makes no sense to insure after a warranty period simply due to technology depreciaton - you end up paying more in excess than the device is worth at the time.

Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.

I heard LG screens lose sensitivity over time.

Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!

jgaviota said:
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
Click to expand...
Click to collapse
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.

barlw said:
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
Click to expand...
Click to collapse
Thank you!
I really appreciate your help!

x86 said:
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
Click to expand...
Click to collapse
Hi... I need your help, I need to change my digitizer, so I want to know you ordered only digitizer or one already fixed on casing as Enigma told you ??
Pls let me know..Thanks

Get a Digitizer and fix em on.

My HD2 (PIC)

I saw the videos on how to fix it yourself, im not sure if i would be able to do it. Well my friend cracked the screen and HTC charged 185 to fix it for him. But i have smashed the screen and the housing also (btw, Ford Explorer ran over it)im sure it would be 250 or something. Im not sure if its worth spending so much money on this phone.
Phone is turning on and works fine, i can even get calls but can't pick the calls as touch screen won't work. Just the glass and housing needs to be replaced.
Uploaded with ImageShack.us
Does anyone know any repair shop in NY or any place which would be cheaper than HTC? Thnx guys,

ouch. That's painful to even look at. I'm no expert or anything, but i think if a heavy SUV ran over it then it must have crunched the components on the inside. I'd say it's not worth it because you can find a used one for around the same price (probably)

Well amazingly its a sturdy phone, its ringing when someone calls me, its getting the text msgs, alarm went on in the mrng. Everything seems to be fine, besides the touch interface not working and of course physical damage.

Need to find one with a dead or faulty motherboard then do a swap job. Would not want to pay repair centre cost but worth doing yourself if can find a cheap donor device ...

Mister B said:
Need to find one with a dead or faulty motherboard then do a swap job. Would not want to pay repair centre cost but worth doing yourself if can find a cheap donor device ...
Click to expand...
Click to collapse
Well i did find the housing for $20+ online and glass with digitizer for around 90 on ebay (US Seller). Its just that its too much work and probability of messing it up is very high

You need a whole device as donor really as I suspect you will find a few less than perfect parts & having a spare of everything will prove invaluble & also allow you to recoup some cost by selling unwanted parts individually.
Only worth it if can pick up a real cheap bricked HD2.
Full strip & rebuild is not too hard, most horrors are people stripping touch & LCD panels or those who strip the device like a hungry bear opening a jar of honey. A bit of knowledge & a delicate touch is a must on HD2.

I smashed mine a few months back sold it on xda for £120 and bought a mint condition used one for £190 on ebay
Sent from my HTC HD2 using Tapatalk

There are assembly and dis-assembly guides for HD2 if you search around...you can also get parts for cheap on eBay, So if you have lot of time you can repair it for yourself

Cracked Screen

Just a word of caution when changing covers. Do not press to hard on the screen when pushing the cover on. I know have a cracked screen and absolutely heart broken. So to that end, anyone suggest any good insurance companies in the UK?
Sent from my GT-N7000 using XDA App

Sorry to hear man. I would cry hard. Hope you find some help
From the giant: Galaxy Note

ah that's sad news sorry to hear that

I don't know if you are in the UK but if you are then many bank accounts give free insurance for phones, etc.that option might be there in other countries too.but you need the right type of bank account for that.my bank account gives me free travel insurance, break down cover for my car and phone insurance among other things.a lot cheaper than getting these separately.

Cracked screen
I dropped min today from 20cm height and first 5 minutes later it cracked in 2 pieces so I feel your pain. I checked what the spare part costs, and it was 285 euro's for the AMOLED+Glass apparently it is glued together so everything has to be replaced, and then you need to add the work costs. So it probably will be cheaper to buy a used one and sell yours for parts

Just broke my screen the other day. Getting out of my car, note was between me and car door. Didnt end well. 250 for lcd combo on ebay.
It reminds me of my first scratch on my vehicle, dont want to touch it.
GALAXY NOTE

XXRay said:
I dropped min today from 20cm height and first 5 minutes later it cracked in 2 pieces so I feel your pain. I checked what the spare part costs, and it was 285 euro's for the AMOLED+Glass apparently it is glued together so everything has to be replaced, and then you need to add the work costs. So it probably will be cheaper to buy a used one and sell yours for parts
Click to expand...
Click to collapse
No, this is wrong. Manufacturers lie about only way to replace glass+display. I broke the Galaxy S screen, and at samsung service they told me to replace everything, and that I have no chance to replace only screen. But I decided to try replace it by my self. I buy glass for Galaxy S on ebay for 9$. Then, using guitar pick I removed shards of glass. Then pasted on the sides of the glass with glue. And that's it! Fits perfectly. Works even better than before.

Yeah I need to upgrade current account to get it...don't have a problem doing it but was just unsure how long it will be before I can claim. But I also thought it might take longer to get it repaired than going for a mobile phone specialist insurer...also with the bank insurance..I know a while back my brother claimed and they didn't even ask for his old phone that was easily repaired!
Also just like to add...I really didn't apply that much pressure to the screen been, nursing this baby. So be careful. Wouldn't wish it on anyone to go through the pain I am.
Sent from my Cracked GT-N7000 using XDA App

intruda119 said:
Just broke my screen the other day. Getting out of my car, note was between me and car door. Didnt end well. 250 for lcd combo on ebay.
It reminds me of my first scratch on my vehicle, dont want to touch it.
GALAXY NOTE
Click to expand...
Click to collapse
Same happened to me but the screen didn't get one scratch. The only thing it got was two tiny marks on the frame.
Yes, i'm extremely lucky.

Mart_Bud said:
Just a word of caution when changing covers. Do not press to hard on the screen when pushing the cover on. I know have a cracked screen and absolutely heart broken. So to that end, anyone suggest any good insurance companies in the UK?
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Getting and claiming phone insurance after your phone is broken is fraud!
Either insure your phone beforehand, or deal with the consequences of not doing so, but don't break the law, and put the premiums up for people who had more foresight than you!
Regards,
Dave
Sent from my GT-N7000 using Tapatalk

"Either insure your phone beforehand, or deal with the consequences of not doing so, but don't break the law, and put the premiums up for people who had more foresight than you!"
I think also like you !!!
;-)

I would strongly suggest you did not claim for it after the event as this is a criminal offence.
You may however, wish to check if your household (contents) insurance covers such damage and/or if your credit card covers accidental damage if you used it.

Insurance
anonymous572 said:
No, this is wrong. Manufacturers lie about only way to replace glass+display. I broke the Galaxy S screen, and at samsung service they told me to replace everything, and that I have no chance to replace only screen. But I decided to try replace it by my self. I buy glass for Galaxy S on ebay for 9$. Then, using guitar pick I removed shards of glass. Then pasted on the sides of the glass with glue. And that's it! Fits perfectly. Works even better than before.
Click to expand...
Click to collapse
You can go to most shops and get your Galaxy S fixed for 90-100 euro where they only switch the glass but with the Note you can't find anyone, only to replace the whole thing. I have an insurance but was not sure if I was going to use it because it is my 2 device in 1 year that went busted. But it is painful to be remembered every time I turn it on so I will find out what the costs is going to be and use my insurance. I guess not using the insurance when you have it is to commit fraud

[HELP] screen cracked - warranty or self-replace?

So I dropped my iconia today. On tile. On its corner.
The glass cracked. It still works just fine, in fact, the glass covering the screen is still fine, its just bezel-glass that broke.
While I CAN live with it like this, I would really rather not. Its right where my thumb normally rests, and its really sharp. Plus its damn embarrassing.
I want a new phone and I need a new laptop for college this fall, I don't have the money (or really, the desire - its my best-performing device) to replace my tab.
So, is there any way I could get Acer to fix this?
I'm sure I'm out of warranty, its a refurbished sale item from best buy online, purchased around Thanksgiving.
How would I figuure out if I have any warranty left?
Barring that, could I pay Acer to repair my tab or do some sort of replacement?
If that's no, is there any way I could replace the glass myself?
Picture of the damage attached.
-Sent from my Droid Charge

I saw a few on Ebay, but the one that I would get is probably this one... I like it best because it is a full assembly, and it is already here in the U.S. $122 shipped. Add warranty for another 12 bucks.
Anytime I replace anything like this I will pay a little more to get an easier install. You can get others for $89 bucks and up. They are in China and the wait may be quite long. And they don't have as much pre-assembled for you.
Teardown video- http://www.youtube.com/watch?v=ttuzw9qso8s
If you send it in to Acer and they determine that the warranty is out I think that they will charge you something like $200. If you registered at Acer you can login and see the status. If you didn't, I am not sure what you will have to do.
Also. If you paid with a credit card, you can see if the warranty was extended by the cardholder.
Good luck.

Thanks for the response....
I don't remember if I ever made an Acer account or not... I'll check later. (I ROM'd my tab within a week of getting it =P)
and I was kinda expecting a response like that: it would cost almost as much to have it serviced as i paid for it in the first place ($250)
I'll check out the video when I get home, how complicated would you say it would be to install the replacement part?

While it is detailed and there are quite a few steps. I'd think that most folks with an extra hour and a half or so could do this with the right video. The one that I linked to isn't in english, and I am sure that there are way better ones. I think that video was taken in an Acer site somewhere and I thought it was interesting. Look for others, there are many. Now from what I've read the cable for the volume rocker is VERY fragile! Be sure the be extra careful with all of those, but especially that one, ok? If you think that you can deal with that and don't mind playing with tiny stuff, go for it. If you have some tweezers, those are handy. Hemostats are even better. And if you don't have a pry tool, try a guitar pick, credit card or license. Heck, a plastic knife is better than going at it with metal. Just something stiff and plastic so you don't scuff anything. Good luck.

Thanks. I could probably swing it myself but I'm always hesitant to get my hands into something like this.
Usually enjoy it once I do though
I'm gonna try to live with it for a while, as even a hundred bucks would be a real strain on my bank account right now......
But ill bookmark this page for later. Thanks so much.

[Q] Best way to repair water damaged mic?

Unexpectedly got soaked with seawater on vacation with my nexus in my pocket. First of all, out of all of us two cameras, a Samsung midrange android phone, and one of those brick like old Nokia phones all were casualties - only my nexus 4 survived. I think that is pretty impressive.
anyway, it didn't make it through unscathed. The mic does not work and also the gyroscope is pretty wonky. everything else appears intact.
as this was water damage I'm assuming no warranty will cover it. my question is what's the best option at this point and how much is it going to cost?
send it to Google / LG for repair? Try one of these cell phone stores that claim they can repair broken phones? Try and find the part and fix it myself? or just buy a new phone? what's going to be the cheapest?

I would recommend to sell it. The phone is water damaged. Even if you send it to LG or take it to shop to repair mic or gyroscope; other problems will appear sooner or later.
Sent from my Nexus 4 using xda premium

Yep, I'd say get a little bit more money and just get a new one. Keep the old one as a paperweight or something. hahaha

exb0 said:
Yep, I'd say get a little bit more money and just get a new one. Keep the old one as a paperweight or something. hahaha
Click to expand...
Click to collapse
I figured that's probably the best option. Is there no way to tinker around and try and replace the mic with parts that are available on eBay or something until I get together enough cash for another nexus?

wildbill12 said:
I figured that's probably the best option. Is there no way to tinker around and try and replace the mic with parts that are available on eBay or something until I get together enough cash for another nexus?
Click to expand...
Click to collapse
There is. Just follow
and replace as necessary. Not sure how long the parts will last. There is a chance that the motherboard would just burn off one day.

My mic has failed too (as well as a portion of my digitizer ugh) and I have decided to order a mic from ebay for $15, I've already opened the N4 up and its super easy to replace so I would say replace it and while your in there look for any corrosion (will look white and chalky) and clean it off with a q-tip and 99% isopropyl alcohol

Water damaged MIC, ordered replacement usb charge port from ebay for £12. Using the video posted, I was able to successfully replaced my fault MIC, phone is working as per normal.

I ordered one from eBay but it looks different from the original. You guys think I should install or send it back? This one has two antenna connections but the original only has one.
Sent from my Nexus 4 using XDA Premium 4 mobile app