I just received my Nexus 7, with it's touchscreen completely not working (not just dead zones but just completely unresponsive). Any else had this problem?
Nope, where did you buy it from?
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Google Play!
Yep, I had the same issue ... was gutted.
Rma'd it straight away, replacement will be with me tomorrow.
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I removed the sponge on back in order to fix the screen lift, spongy screen issue. Now I have to send my device to Google for other problems that I am facing. Is the removal of sponge would be seen as damage to device?
I know many people removed that form but does anyone of those have tried the Google RMA?
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I have received email from Google as well as the shipping label but now I am confused whether to send it or not because I have removed the back sponge to fix the screen lift issue.
If my device do not cross axis while laying down then I would not replace it as I have fixed the lifted screen issue.
Also I am thinking what if the new one is worse then my current one. I have seen many people posting here that their new device was also defective. Any serious advice would be appreciated.
My device do not have famous screen flicked issue.
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I'm gonna wait to send mine back until I hear that there is a new batch or something.
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But RMA through Google had 14 days as deadline. Am I right? Or you want to go through Asus?
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nivlac978 said:
I'm gonna wait to send mine back until I hear that there is a new batch or something.
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This does not answer my question though.
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did removing the sponge really solve the issue?
How many days did u go through after taking out the sponge?
thunder9111 said:
did removing the sponge really solve the issue?
How many days did u go through after taking out the sponge?
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Removing the sponge made it better but it does not solve it completely however using the washer fix solved the problem fully. The washer fix is the permanent solution.
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...have a Nexus 7 that had no screen raise or separation out of the box and it's still that way after days/weeks?
I ask because we all know about the problem coming out of the box but now I'm also hearing about devices that were fine out of the box but are now raising and/or separating.
I also ask because I am on device number 7 and this one finally had no screen raise or separation out of the box and has stayed that way for two days so far. I'm just afraid it will come up eventually.
Thoughts?
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Got mine from the store on preorder and have yet to have any hw or build quality problems.
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Got mine on the 17th. No problems.
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I bought mine on July 26th, no problems at all.
I've had mine 2 days and then screen is completely in tact from what I can tell. Hopefully it stays that way
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No issues since delivery on July 27th
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No issues.
WizeGuyDezignz said:
...have a Nexus 7 that had no screen raise or separation out of the box and it's still that way after days/weeks?
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Had mine for almost a month now and haven't had any issues.
I bought 2, one on July 13 and the other on July 23. No issues.
Great to hear guys! I'm hoping this is the winner.
There are two differences with this one compared to the others that had to be returned. One is the serial number starts with C70K and it also only had one layer of black tape as opposed to two on my others.
May not mean anything but my screen is intact and no flicker.
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WizeGuyDezignz said:
Great to hear guys! I'm hoping this is the winner.
There are two differences with this one compared to the others that had to be returned. One is the serial number starts with C70K and it also only had one layer of black tape as opposed to two on my others.
May not mean anything but my screen is intact and no flicker.
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Cheap or defective Lithium Ion battery over heats and expands, Causes screen to lift up
or it causes too much overheating where the display adhesive weakens.
I am lucky no color problems no screen lifting or separating
two with no lifting so far. One did have a dead pixel though.
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No issues here!
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On my second one, both have screen flicker and raised screen. Let's hope #3 is better!
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Bought mine at GameStop. The first one I received had minimal screen raise and a really annoying yellowing on the right side of the screen. So I took it back and my replacement is absolutely perfect. I made sure to check for every issue out of the box. I've had it for a week now and no screen separation issue has occurred, so I'm hoping I'm ok.
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Got mine through Google Play, one of the first 8GB ones shipped. No screen lift or flicker. Can't comment on the color temp since I don't have another one to compare it against.
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Got mine July 14th and still haven't seen any separation.
Hey, has anyone else had a problem where, after weeks of a seemingly flawless n7, it starts to creak ? For me its when I put a bit of pressure on the right side of the screen and release.. its barely concerning, and after 3 rmas already I'm not sure if they'd let me do another, but do you think I should try? I definitely do not feel like opening up and fixing it by adjusting screws.. but A what if I get a defective one and B what if after so many Google says no :S thoughts ?
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Bump :/
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They can't say no.
If they send you dodgy hardware they are obliged to repair it if its still under warrenty
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This will be my 6th nexus to date (had it since June/July~), either due to touchscreen issues, speed i/o/lag problems, or screen lift.
Is it possible to just ask for a refund/return? I would have no qualms buying this device at a later date (in a month or two), or another nexus tablet should they make one, but the 16 GB tablets, seem to just have problem after problem every time I get one, screen lift when I unpack the device upon arrival at my door step, or in the case of the touch screen issue, a couple days after having it (sucks too because that device didn't have any other noticeable issues).
Just curious if anyone has managed, before I call them back and ask for another RMA.
hi i call google after a month when i bought the nexus and his completely refused to replace my nexus 7 and google told me that cant give me the reason, i have the touchscreen problem on the right side only update to 4.1.2 and then see if you still have the problem, my touchscreen now is working fine
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I did it after about a month, maybe the person who worked with me was clueless but I got a replacement after about a month.
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Responsibility said:
I did it after about a month, maybe the person who worked with me was clueless but I got a replacement after about a month.
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i think u got lucky
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I returned mine yesterday, the only one I've had so far, because of some backlight bleed and screen lift, I was planning to replace it with a new N7 but it's really complicated to find one sometimes and the store was empty, so I got my money back. At the moment I mean to get another as soon as I find one with no defects, but with all I've read I must ask, is it that hard to find a N7 in good shape? I was loving this tablet so much, but right now I'm even thinking about getting an ipad mini instead because of it's problems...What do you guys think?
I have a CAO 32gb, bought at Tesco in Chelmsford 2 weeks ago. Extremely happy, with no problems, so it is possible.
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Bought mine couple of days ago and haven't notice any screen lift or other defects.
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I've had mine for a few months. Nothing wrong with mine.
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Got my 3g on monday... Everything seems fine except for the slight delay with the power button when waking the device...
Got my 3G yesterday and it appears defect free! Quite pleased really as I was getting worried reading horror stories here. Maybe Google/Asus finally getting the QC right?
I'd say chances are fairly good - perhaps 70%?
You should be able to find a good one.
Well I'm getting one for Christmas. I know that my mom bought my 16gb from the local Staples. I'm hoping it is defect free.
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I have C90, ithout defects. Then the motherboard died it started rebooting... now got it back from repair and all OK for couple of days,...
Got a an issue free one on my first shot, C80 with no lift or hardware problems. Good ones are definitely out there.
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Now that demand isn't so insane, I think more tablets will have fewer defects. The 3g n7 I got a couple weeks ago doesn't appear to have any issues. There might be a slight bit of backlight bleed from the left side, but it's hard to notice it without looking hard for it.
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My c90 purchased almost a month ago is defect free. So they are out there!
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All fine!
I bought my wife the original 16gb one soon after launch and I've had a 32gb one for just over a month, and not the slightest issue with either! I have to say I think the build is great on them, just waiting for Android to get even smoother as it can still lag from time to time even with "project butter".
No trouble here. I got a C60 16gb 4 months ago...no issues, and picked up a C90 32gb wifi version two weeks ago (the "old" one is present for daughter) ... no issues with it either.
I can't be THAT lucky if the issues are so rampant. Good luck.
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