Netflix playback problems. - Nexus 7 Q&A, Help & Troubleshooting

Hello all,
I have been having an issue with video playback. YouTube is decent most of the times, but I just tried using Netflix and every 5 or so seconds the audio will skip and the video will freeze, then catch back up. Really annoying and makes for a poor experience. Is this an issue on JB or something that I can easily fix?
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chrisjm00 said:
Hello all,
I have been having an issue with video playback. YouTube is decent most of the times, but I just tried using Netflix and every 5 or so seconds the audio will skip and the video will freeze, then catch back up. Really annoying and makes for a poor experience. Is this an issue on JB or something that I can easily fix?
Sent from my Nexus 7 using xda premium
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Click to collapse
I've probably watched at least 20 hours of Netflix content on my N7 so far and I have not seen so much as a single hiccup.
I don't know if your issue could be bandwidth related. I have about 12.5Mbps down at home, and have also streamed via WiFi hotspot on my Verizon S3 using LTE.
Sent from my Nexus 7 using xda app-developers app

Definitely not a bandwidth issue. I have 30 down FiOS. Maybe I'll try reinstalling or try a different ROM. Could be related to the kernel I have as well.
Sent from my Nexus 7 using xda premium

I restored to a previous stock backup and still showing the same problems. This is annoying.
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Very strange. My N7 is 100% stock ... not even unlocked or rooted.
The Netflix app is reported as version 1.8.1 build 573.
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Mine is back to the stock ROM and it is still acting up. Not really sure whats going on. I have rebooted, uninstalled and reinstalled and doesn't change it.
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chrisjm00 said:
Mine is back to the stock ROM and it is still acting up. Not really sure whats going on. I have rebooted, uninstalled and reinstalled and doesn't change it.
Sent from my Nexus 7 using xda premium
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Click to collapse
Maybe a hardware defect. Is your stock ROM a clean install?

Stock ROM was a nandroid backup. I don't know if it is a hardware defect. I refuse to exchange this over something like choppy Netflix playback. Simply for the reason that my tablet is extremely solid otherwise.
Sent from my Nexus 7 using xda premium

Apparently it was simply my Netflix settings were too high. I changed it online from best quality to better quality and it immediately fixed my issues. No more stuttering. I still find it hard to believe though that with a 30 meg down connection it has trouble streaming HD video.
Sent from my Nexus 7 using xda premium

I have the choppy playback problem too. I was getting this on my Kindle Fire with ICS and doing a factory reset and reinstall (still within ICS) fixed it. I tried the same on the N7 here with no luck.
I would do the quality thing, but it seems sad I would have to degrade the playback quality on all Netflix capable devices (the iPad 2, the 47" TV, etc) just to make it work and that still wouldn't explain why the Kindle Fire running the same version, with "slower" hardware would play just dandy.
I've tried both the Amazon version (Version 1.8.1) and the Play version (Version 1.8.1. Build 573) without any difference...they might be the same version, but when I went from Play to Amazon it wanted to "upgrade" me, so I uninstalled and did the Amazon one just to test.
Pretty sure it's not bandwidth either as I have 25mb down, 5mb up.
Personally, since everything else works awesome on my N7 and I have it completely set up the way I want now (rooted, all apps installed, etc) I think I'll pass on doing any other weird stuff to get Netflix working. Hopefully they will update it and fix it (yeah...kinda blaming Netflix for this)!

Related

Netflix video refusing to stream.

I've got a curious problem with the Netflix app on my Nexus 7. Under ordinary use Netflix seems to be OK most of the time (apart from glitches that you expect sometimes). However I have changed my DNS to Playmo servers to enable US Netflix in the UK. Now this works fine on my PS3, my Xbox 360 and even my iPhone. Sadly virtually every video stream comes up with this message shortly after starting the stream. "This title is not available to watch instantly. Please try another title."
Has anyone else found this behaviour? Are there any solutions?
Sent from my Nexus 7 using Tapatalk 2
I'm very had no issue at all with my app. Sorry to hear about your issues
Sent from my Nexus 7 using xda premium
Fixed the issue. It was Playmo that were to blame. Trying unblockus and it works fine on Android devices now.
Sent from my Nexus 7 using Tapatalk 2

Update coming?????

I hope google is working on a update to the 4.1.1 to the n7 to clean up the current bugs. Any inside if its coming?
thnx
Sent from my Nexus 7 using xda app-developers app
What bugs?
Screen flickering ,random lags when accessing settings or apps.
Sent from my Nexus 7 using xda app-developers app
I've seen none of those problems at all. No screen flickering, no lag, nothing.
brianjr1 said:
I've seen none of those problems at all. No screen flickering, no lag, nothing.
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Click to collapse
+1
Got a source for the upcoming update?
U must be the lucky one, I been searching and seems many have this problems. Do u use the Google services like all the sync features??? What about drive?
Sent from my Nexus 7 using xda app-developers app
Chrome seems laggier than it should be, hope there is some issue there than can be fixed to improve performance.
Every Nexus 7 I've had so far (that'd be 4) have all had washed out looking greens and yellows and over saturated whites. Hoping that is something a patch can fix.
Tegra 3's Prism smart dimmer feature causes the screen to look over exposed while and after videos play (fades away after a few seconds). I've disabled the smart dimmer, so it's okay for me, but seems like an issue that needs a patch.
I have seen nothing in JB 4.1.1 that would require an update at this point.
Might as well expect an update for dark pixels.
guinnes.s said:
Screen flickering ,random lags when accessing settings or apps.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Screen flickering is a known hardware issue
Mine lags bad from time to time. I wonder if it has to do with google now because my galaxy nexus lags just as bad if not worse when i tap the google now search bar. I was trying to find and app (shazam) and thought it would be faster to look for it through now, but it lagged and lagged and lagged. By the time I got the app open, the song was over and I couldn't tag it.
My Gnexus is great, fast ,no complains at all,Google now is quick I got no lag, but on the nexus 7 it becomes a problem to the point that I have to switch it off and use the browser.
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Cryingmoose said:
Screen flickering is a known hardware issue
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Click to collapse
I thought this was in relation to auto brightness?
Sent from my Galaxy Nexus using xda app-developers app
The 4.1.1 update is already out... When I picked up my nexus on Tuesday it have me the update that night.
guinnes.s said:
U must be the lucky one, I been searching and seems many have this problems. Do u use the Google services like all the sync features??? What about drive?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I use dropbox which is pretty much the same in terms of resources. I have play movies, music, currents, books. I have pandora on there, google now, generally everything you could need. I've done this on both stock 4.1.1 and on Paranoid Android (every iteration). Literally NO lag. Even being slightly underclocked.
Skrazz said:
I thought this was in relation to auto brightness?
Sent from my Galaxy Nexus using xda app-developers app
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Click to collapse
Nope, it's from a poorly soldered wifi chip, that is drawing power away from the screen when wifi is low.
I had this issue, and called Google personally for support, and the person confirmed that the screen flickering was hardware, not software.
Toast95135 said:
The 4.1.1 update is already out... When I picked up my nexus on Tuesday it have me the update that night.
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Click to collapse
That's what I thought he meant, but I think he means 4.1.2 to fix any bugs (that I haven't noticed) in 4.1.1
Sent from a Nexus 7 using my fingers
guinnes.s said:
Screen flickering ,random lags when accessing settings or apps.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Never had any of that so I doubt its a "software issue". If it is its likely something you installed.
quick update about the lag on the nexus7:
i used Nexus Root Toolkit v1.5.2 to root and install recovery about 4 times ,and in all this times i had problems with lag ,so two days ago i decided to restart again and root the n7 with Galaxy Nexus ToolKit v2.0 but without installing the custom recovery.
now it very quick and as no lag at all,and yes i loaded the identical apps all the previous time.
ideas???
guinnes.s said:
quick update about the lag on the nexus7:
i used Nexus Root Toolkit v1.5.2 to root and install recovery about 4 times ,and in all this times i had problems with lag ,so two days ago i decided to restart again and root the n7 with Galaxy Nexus ToolKit v2.0 but without installing the custom recovery.
now it very quick and as no lag at all,and yes i loaded the identical apps all the previous time.
ideas???
Click to expand...
Click to collapse
I think most of the lag is because of a bad app or a setting somewhere. Glad to hear you got it sorted out. I'm just looking forward to the update that fixes the bootloader issues with accessing recovery without the usb cable or using terminal commands/adb/apps.

Anyone else having wifi connection issues with 4.2.1?

I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
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gk1984 said:
I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
I had the issue.. 32gb version in the US with the sep build. I actually had it prior to to 4.2.1. I ended up going into advanced properties and changing wifi to always on. Drains battery, but fewer need to turn wifi off and back on.
Tony
Yes. I have WiFi disconnects and random reboots since the new update .
Sent from my Nexus 7 using Tapatalk 2
WiFi Fixer
I use WiFi Fixer downloaded from Google Play. When the connection is dropped it automatically reconnects after a second or two.
Same on my 7 WiFi stops working at random times turn WiFi off and on fixes it, only started after 4.2.1 update
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Thanks for confirming everyone. I have wifi always on and still have the issue. Hopefully it gets fixed...
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Same issue after 4.2.1
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How do we make Google aware of these bugs?
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My WiFi is always on and tethered to my evo3d at least 8 hours a day. Not a single problem under 4.2.1.
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Just to clarify, i'm having this problem 100% stock. Not rooted what so ever. Roms/kernels could have this eliminated. But I wouldn't know.
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I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
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No wifi internet / e-mail / notifications after 4.2.1
I am having a similar issue. Stock Nexus 7, never rooted, installed the 4.2.1 update when it was pushed. Since then I can connect to wifi connections but there is no internet access. While the icon in the upper right has small flashing arrow like data is being sent back and forth, the icon remains gray and no internet-requiring services on the tablet work. I've tried everything that I (and Google Play and Asus support) could think of with no luck.
The only thing they could come up with at the end was to restore the tablet to factory settings. Unfortunately I have application data that I need to back up that I can't access by accessing the internal storage using my laptop (I'm stock, remember?).
So I'm between a rock and a hard place here. Anyone have any suggestions? It was very frustrating when the Asus representative suggested I use the built-in backup and restore feature:
Me: "That requires internet access to work right?
Asus representative: "Oh....right..."
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
Sent from my SPH-L710 using Tapatalk 2
GiantJay said:
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Known issue. I logged a bug with Google and there's actually several open bugs reporting wifi issues. So far, none of the bugs are being picked up by google officially.
+1
Veeery Slow
quincyquinn said:
I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
Sent from my Nexus 7 using XDA Premium HD app
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Click to collapse
I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
Sent from my Nexus 7 using xda premium
r0zj0k3r said:
I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Or use Static IPs. That solved it for me. I had to ask my company to provide a reservation for my MAC Address. It's like back in the 90s when Wifi started coming out using the BellLabs/Lucent chipset.

(Q) Nexus 4 can't play YouTube videos?

Edit: Turning off HD makes the videos worm, but my wifi is definitely capable of streaming 720/1080p. Could it possibly be due to the fact that videos aren't in 720? Hmm..
So when using the YouTube app videos don't load. The 'Play' icon shows up, but pressing it makes the video buffer, then it shows again. Playing YouTube on my other phones works fine, so it isn't a server issue. What's up?
Sent from my Nexus 4 using xda app-developers app
I've seen mention of this with the N4 and certain carriers (on data). Is this on data only, or wifi as well?
CMNein said:
I've seen mention of this with the N4 and certain carriers (on data). Is this on data only, or wifi as well?
Click to expand...
Click to collapse
Data is fine, it's my wifi that's the problem.
Sent from my Nexus 4 using xda app-developers app
I get the same problem. I have WiFi on and I try watching YouTube videos and that **** always stops to load. I don't ever remember it being this bad. I has to stop to load like 3 or 4 times in every video. I always end up turning off HD which helps but dam man. I want that HD
Sent from my Nexus 4 using xda premium
I have had this for ages now - All youtube videos buffer every 4 seconds or so. The temporary fix is:
1) Force stop youtube
2) Clear data and clear cache
3) Press and hold power button for 10 seconds
4) Turn phone on, reset time/date (step 3 resets date/time)
Youtube then works for a couple of days.....
I have also tried turning off 'optimize wifi for battery life' and removing youtube updates. Neither seem to affect the problem.
Uninstall YouTube and then re-install. Ta daaaaaa.
Oh my!! Thanks guys! Finally HD. I did both of your steps and it now works in HD without constant buffering. However, I had been wondering if it was a problem with general WiFi speeds. As sometimes doing aspeedtest I would get 3mbps when I have a 12 Mbps connection.
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rogerski1 said:
Oh my!! Thanks guys! Finally HD. I did both of your steps and it now works in HD without constant buffering. However, I had been wondering if it was a problem with general WiFi speeds. As sometimes doing aspeedtest I would get 3mbps when I have a 12 Mbps connection.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Glad it helped.
But - it would be nice to get rid of this bug once and for all ? Are google even aware of it ? Is there a publicly available bug tracker or something we can all see ?
http://code.google.com/p/android/issues/detail?id=40306
Sent from my Nexus 4 using xda app-developers app

YouTube keeps logging me out

Every now and then the YouTube app keeps signing me out on 4.2.2.
Anyway to fix this?
Sent from my Nexus 4 using xda premium
Thats a known bug. No fix so far.
And the bug is every device 4.2.2 i think maybe lower fw but its stock devices too
Alright thanks for the reply!
Sent from my Nexus 4 using xda premium
yup, galaxy nexus, nexus 7, nexus 10, all my devices log me out of youtube every single time, the widgets reset back to generic instead of my subs.
Ive tried cm, tried PA, tried stock, nothing works, the best solution is just to uninstall the updates
I hope google will deal with this asap.

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