White clouding and blotching on the screen - Eee Pad Transformer General

I just sent this message to Asus:
I love the TF101, but my screen has white blotches on it.
They appeared a few weeks ago. I'm not sure why--I've almost never brought device out of the house, and it has absolutely no damage to it. I've never dropped it or done anything to it that should cause problems.
The blotches are caused by the screen being brighter in some areas than in other areas. There's also light that spills in from the bottom of the screen. I will upload photos that should demonstrate this.
It's difficult to see in the photos, but it is very noticeable when using the device. It's especially annoying when there is a dark background or image on the screen, and it makes it hard to read black text in those areas.
I have done some google searching and discovered that a few other people have been having similar problems.
The device was bought only 6 months ago, so I hope I'm still under some type of warranty. The problem is a lot worse than it looks in the picture.
I'm wondering if you have any service options available for me?
Thanks! It is otherwise a great product, and I'm very happy to hear it is scheduled to receive Jelly Bean.
//end message
Here are two photos of the problem. I'm wondering if anyone here has had similar issues? A google result brought up a few threads, but not many on XDA.
http://imgur.com/a/ujLXs

I had that same issue, and they had to replace my screen under warranty.

Have it too. I thought I caused it by accidentally pressing the screen ( even I do not remember doing it).
And it looks like hw fault. GreatI have to look for the bill.
Sent from my Transformer TF101 using xda premium

Related

UPDATE(14-07) GsmArena publishes the Galaxy Note's screen issues. Check it out!

Hi,
I wont say I'm new to XDA as I've been following XDA since the Windows Mobile 6.5 days. I was even a member of xda then but unfortunately forgot my account details when I switched to using a Nokia N900 for a year or so. I moved on to the Galaxy SII last year and have been following XDA again since then. I finally sold my SGS II and bought the Galaxy Note last week. And this device has finally brought the need to join again. I never tried playing videos initially, but in a few days I played some videos which were randomly scattered in my sd card and I discovered that every video looks sick on my phone. There were black and purplish pixellation on almost all the dark scenes (even HD videos and FullHD videos, even the ones taken by the phone's camera) and upon googling it, I came to know in detail about this issue. I went through every thread in this forum related to this issue and even found supercurio's abandoned thread. Exchanging phones here in India is a painful experience. Samsung gives a 4day exchange policy which is a headache and after reading through the threads, I realised that there is no point fighting for a replacement or changing the screen as I may end up getting another issue while this issue would still persist to some degree. Since this black clipping problem is going on since release without any solution as of now, I posted the issue to GSMArena along with links to the threads here stating the issue. I never expected them to publish it but check out GsmArena today.
www.gsmarena.com/samsung_galaxy_note_plagued_by_display_issues-news-4513.php
Now lets hope for an explanation from Samsung with a fix. I hope this is a good start from my side.
UPDATE (July14th) : Guess we are making some progress. Check this out.
http://www.phonesreview.co.uk/2012/07/13/samsung-galaxy-note-display-problem-could-be-kernel-glitch/
http://www.knowyourmobile.in/news/1482177/now_samsung_galaxy_note_faces_display_issues.html
http://www.phonesreview.com/review/samsung-galaxy-note-display-problem-could-be-kernel-glitch/
http://www.mobgaze.com/news/mobile-phone-news-samsung-galaxy-note-5-3-display-issues
http://american-reviews.blogspot.in/2012/07/samsung-galaxy-note-plagued-by-display.html
http://jtplanet.com/samsung-galaxy-note-display-issues/
http://www.mobilebloom.com/display-issues-plaguing-the-samsung-galaxy-note/2216782/
Welcome to XDA.
http://www.gsmarena.com/samsung_galaxy_note_plagued_by_display_issues-news-4513.php
Thanks for reporting it to gsmarena. Glad they did not ignore it.. and welcome.. back! to XDA!
satishp said:
Now lets hope for an explanation from Samsung with a fix.
Click to expand...
Click to collapse
You'll get your explanation and fix in no time at all, I'm sure.
When it comes to delivering those, Samsung is as fast as a quadriplegic snail.:silly:
They are working on the fix to the black clipping and the Emmc bug!
Galaxy note 2
not sent from an I phone....cos I'm not a fanny
numbnutsuk said:
They are working on the fix to the black clipping and the Emmc bug!
Galaxy note 2
not sent from an I phone....cos I'm not a fanny
Click to expand...
Click to collapse
Have they specifically stated that there won't be any clipping anywhere? Link please.
Sent from my GT-N7000 using Tapatalk 2
Samsung are not going to fix anything for the note 1. Be it black clipping or the brick bug..
That will cost them.
Instead they will fix it with the note 2 and make us pay fot it.
Simple business
Sent from my GT-N7000 using xda app-developers app
+1
Its not that I expect anything from Samsung, but atleast they have to givevan explanation now as this is in the media. I just bought the note a week ago and everything is perfect. No spots, no tints, no hues, nothing. Everything looks flawless untill I apply a dark wallpaper or play any video. And thats when you realise how disgusting it looks. Even HD videos. Everybody knows that the Note isnt cheap and here in India, nothing is easy. It takes a month or more to recieve a product after warranty. The service team is so bothered about fixing your device as it comes back scratched and scuffed and with other new issues. Replacement period here is 4days and going through that itself is a pain. I still remember waiting for my GSII replacement for almost 9hrs trying to explain to the blind engineers about the Yellow tint which was obvious on the left side of the display. Showed them all the threads online regarding this widespread issue, as it was a 'one of a kind' issue for them. After finally waiting for hours, they finally gave me a DOA with 'screen fade' as the issue. And when my next GSII exhibited the same issues and I went back for replacement the same day, they refused to replace it telling they can only process a DOA for a customer once. They called the Head office here and the retarded 'engineer' said that he couldnt see any tints while he clearly accepted that there is a slight yellow tint on the left side at my face. Finally after talking to Samsung Head office here and after a lot of arguements and hours of waiting, they finally gave me a second DOA. And guess what, the third one was just marginanally better or so I felt but the tint was staring at you on the face. But I gave up and decided to live with it due to the experience I went through. Luckily a kernel update later seemed to fix or hide the issue. Hence, I dont prefer going for warranty or fighting for replacement (which is almost impossible now as its been a week or more) over an issue which may still persist or another new random issue. So for the money I paid, atleast I deserve an explanation from Samsung before I decide what to do. Thats what made me report this to Gsmarena. I wonder why people here just decided to live with it when the issue was stabbing you at the face without a solution and its been almost a year.
I got my gnote 3 days ago I'm on Cm9 and don't have that but my screen sometimes goes from perfect to intermitent yellowish back to perfect again.. Don't know if this its a known issue or a Cm9 kernel issue
Sent from my GT-N7000 using xda premium
satishp said:
Its not that I expect anything from Samsung, but atleast they have to givevan explanation now as this is in the media. I just bought the note a week ago and everything is perfect. No spots, no tints, no hues, nothing. Everything looks flawless untill I apply a dark wallpaper or play any video. And thats when you realise how disgusting it looks. Even HD videos. Everybody knows that the Note isnt cheap and here in India, nothing is easy. It takes a month or more to recieve a product after warranty. The service team is so bothered about fixing your device as it comes back scratched and scuffed and with other new issues. Replacement period here is 4days and going through that itself is a pain. I still remember waiting for my GSII replacement for almost 9hrs trying to explain to the blind engineers about the Yellow tint which was obvious on the left side of the display. Showed them all the threads online regarding this widespread issue, as it was a 'one of a kind' issue for them. After finally waiting for hours, they finally gave me a DOA with 'screen fade' as the issue. And when my next GSII exhibited the same issues and I went back for replacement the same day, they refused to replace it telling they can only process a DOA for a customer once. They called the Head office here and the retarded 'engineer' said that he couldnt see any tints while he clearly accepted that there is a slight yellow tint on the left side at my face. Finally after talking to Samsung Head office here and after a lot of arguements and hours of waiting, they finally gave me a second DOA. And guess what, the third one was just marginanally better or so I felt but the tint was staring at you on the face. But I gave up and decided to live with it due to the experience I went through. Luckily a kernel update later seemed to fix or hide the issue. Hence, I dont prefer going for warranty or fighting for replacement (which is almost impossible now as its been a week or more) over an issue which may still persist or another new random issue. So for the money I paid, atleast I deserve an explanation from Samsung before I decide what to do. Thats what made me report this to Gsmarena. I wonder why people here just decided to live with it when the issue was stabbing you at the face without a solution and its been almost a year.
Click to expand...
Click to collapse
I have been living with it, but only due to the reasons you habe given, I am on my third Note, all have had the black crush, I called samsung only to be told that they do not know of yhe proble (thats a lie) and that I need to send my third brand new device in fir repair, I told em to stick it. I am just so fed up with hitting my head against a brick wall that I have pretty much given up on this ever being fixed.
Thank you for letting GSM arena know. I don't think anyone should have to live with a defective product especially if it costs an arm and a tooth. Outside of the US, people pay full price for these things and that's why companies like Samsung need to take it seriously. I don't care if the number of defective units is small, the fact that it exists means that Samsung has f****d up and needs to come out with a fix. AND if they can't rectify it via software, then recall the damn things. Owners of defective units or even just sympathizers should be posting like crazy over at GSMARENA and other news channels if we really want Samsung to take action.
numbnutsuk said:
Samsung are not going to fix anything for the note 1. Be it black clipping or the brick bug..
That will cost them.
Instead they will fix it with the note 2 and make us pay fot it.
Simple business
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
I agree with you that chances are few that a fix may come out, but we deserve an explanation for the kind of money we paid and a solution whatever be it. As far as I've seen, most phones here in India are affected. Atleast every phone I've seen and judging by the comments in the original threads, a lot more. Hence, this isnt an isolated case at all. And when every phone in the vicinity experiences it, it becomes very difficult to get a warranty here in India as Samsung immediately blasts out that it is a feature rather than a defect.
Using applications such as a screen filter or Screen Adjuster is pointless as it reduces the contrast and makes the blacks grayer to hide the issue. And for the resulting contrast, it would have been better going for an LCD panel rather than calling it an AMOLED. My GS2 never had any problems playing dark scenes and blacks were pitch black. But the note's screen isnt even true black in the dark. But then most AMOLEDs still look dark gray in darkness but atleast every other AMOLED based device I've seen has played back videos and images well and blacks were jet black in real life situations and I've never noticed black crush or clipping on any other phone. On my Note, the black and purplish pixellation is visible in a well lit room. So its really unpleasant to watch any video or look at any dark image. But the whites and other colours are perfect and browsing is a treat. Thats what makes me feel this isnt a screen or hardware defect
Could everyone who feel their Notes are affected by the black crush/clipping, please leave comments on the gsmarena article. Samsung should know the severity of the issue from the number of comments on that article. Only then will they respond to the situation. In the meanwhile, I'm mailing other reputed tech blogs to bring this issue to light. Lets wait and hope for the best.
satishp said:
Using applications such as a screen filter or Screen Adjuster is pointless as it reduces the contrast and makes the blacks grayer to hide the issue. And for the resulting contrast, it would have been better going for an LCD panel rather than calling it an AMOLED. My GS2 never had any problems playing dark scenes and blacks were pitch black. But the note's screen isnt even true black in the dark. But then most AMOLEDs still look dark gray in darkness but atleast every other AMOLED based device I've seen has played back videos and images well and blacks were jet black in real life situations and I've never noticed black crush or clipping on any other phone. On my Note, the black and purplish pixellation is visible in a well lit room. So its really unpleasant to watch any video or look at any dark image. But the whites and other colours are perfect and browsing is a treat. Thats what makes me feel this isnt a screen or hardware defect
Click to expand...
Click to collapse
I tend to agree with you. I cant remember having problems with stills, just video. I'll not go through the whole rigmarole of the various tests, but suffice to say that I feel confident that I managed to isolate this to software.
satishp said:
Could everyone who feel their Notes are affected by the black crush/clipping, please leave comments on the gsmarena article. Samsung should know the severity of the issue from the number of comments on that article. Only then will they respond to the situation. In the meanwhile, I'm mailing other reputed tech blogs to bring this issue to light. Lets wait and hope for the best.
Click to expand...
Click to collapse
I've posted on the comments @gsmarena and dropped in my penny worth about the eMMc issues. My thanks to you for making this effort and getting it a wider attention. Please let us know of the other blog/web sites when you get their attention.
Cheers
Its been almost 24hrs since the article came up on gsmarena and we havent heard from Samsung yet.
..and I'm afraid we we'll not hear them.
As far as I know Sammy is well aware about this issue, there is a post that also cover this issue (from Supercurio) but now it has been closed.
Unfortunately Sammy prefer to release new device and not to investigate in faulty one....sad rules of businness.
Bye
ermeda said:
..and I'm afraid we we'll not hear them.
As far as I know Sammy is well aware about this issue, there is a post that also cover this issue (from Supercurio) but now it has been closed.
Unfortunately Sammy prefer to release new device and not to investigate in faulty one....sad rules of businness.
Bye
Click to expand...
Click to collapse
Persistent, focused pressure.
But yes, the big corp does work that way, until public pressure hurts the corporate image.
Persistent, focused pressure.
Because there is a very simple fix to it...

How prevalent is image-retention/ghosting issue

I've noticed a very slight amount of ghosting on my n7, but most of the existing discussion relates the white-backed google I/O devices (and it's not as bad as some of those examples).
It's most noticeable when switching between landscape and portrait modes. For example...
- Browse threads on xda in landscape for several minutes: Strong contrast between white website and the black back/homescreen/taskswitcher bar.
- Press homescreen button (switches back to portrait).
- I can now see a faint impression of the bar running up the side of the screen, It fades after a minute or two. This is on the default wallpaper.
It's the sort of thing you may miss if you didn't know it was there.
It's not drastic, but my concern is whether it's likely to get worse. At the moment it's less annoying than say a stuck pixel (I'd kick myself if I went for a replacement and found not only did it have ghosting but pixel defects as well, especially given the annoying 'it's not a fault' stance that manufacturer's take on that issue).
I have the screen lift as well of course, but then it seems that's unavoidable?
androidfish said:
I've noticed a very slight amount of ghosting on my n7, but most of the existing discussion relates the white-backed google I/O devices (and it's not as bad as some of those examples).
It's most noticeable when switching between landscape and portrait modes. For example...
- Browse threads on xda in landscape for several minutes: Strong contrast between white website and the black back/homescreen/taskswitcher bar.
- Press homescreen button (switches back to portrait).
- I can now see a faint impression of the bar running up the side of the screen, It fades after a minute or two. This is on the default wallpaper.
It's the sort of thing you may miss if you didn't know it was there.
It's not drastic, but my concern is whether it's likely to get worse. At the moment it's less annoying than say a stuck pixel (I'd kick myself if I went for a replacement and found not only did it have ghosting but pixel defects as well, especially given the annoying 'it's not a fault' stance that manufacturer's take on that issue).
I have the screen lift as well of course, but then it seems that's unavoidable?
Click to expand...
Click to collapse
I'm returning mine because of it. Sounds similar to what you are noticing, but is bad enough that if I spent long enough in the Gmail app I can actually read some of the messages in the imprint left on the homescreen. I noticed it as soon as I first turned on the device and googled for the issue - not because I read about the issue and went looking.
I get the impression it's only some of the I/O devices and a few early retail ones that have this issue. It's far more annoying to me than the screen lift issue and there are hundreds of posts on here about screen lifting. I think if the ghosting was as prevelant there would be a lot more posts on the topic.
00se7en said:
I'm returning mine because of it. Sounds similar to what you are noticing, but is bad enough that if I spent long enough in the Gmail app I can actually read some of the messages in the imprint left on the homescreen. I noticed it as soon as I first turned on the device and googled for the issue - not because I read about the issue and went looking.
I get the impression it's only some of the I/O devices and a few early retail ones that have this issue. It's far more annoying to me than the screen lift issue and there are hundreds of posts on here about screen lifting. I think if the ghosting was as prevelant there would be a lot more posts on the topic.
Click to expand...
Click to collapse
I read about potential ghosting before the device was available, but had forgotten about it by the time mine arrived.
The first time I noticed it was after browsing the bbc news website, there was a faint impression of the site banner running across the middle of my homescreen. Initially I thought it might be uneven backlighting. Then I remembered the ghosting on the I/O devices.
So I wasn't specifically looking for it, but it might have taken me longer to figure it out what is was if I hadn't known.
I haven't noticed it on mine at all.
Sent from my Nexus 7 using XDA Premium HD app
I don't see it, and I just watched about 30 min of a video with a constant tv network logo in the corner.
Well, I went into my local store this afternoon to have a look at the n7 on display.
The screen was suffering from the usual separation (no surprises there), but I couldn't replicate the ghosting issue. Guess I'll be looking at getting a replacement for mine then...
Sad, really love the tablet, shame there are so many teething issues.
Mine is a Pre-Ordered 8gb model and I certainly have extensive image retention. For example, if I leave the default homescreen (with the transformer movie cover on it) up on the screen for anything more than 10 seconds, it will be retained when I scroll left to the blank screen. It remains for something like 3 minutes. Obviously I am RMAing the device and all I can hope is that the replacement doesn't have this issue at least to this extreme level. Is anyone else having this level of retention?

[Q] is this a crack?

curious is anyone else has seen this or anything like this. (picture attached)
we got two of these phones in mid december and I just noticed on my phone, while sitting in the dark using the phone, that an odd line becomes visible.
the brighter the screen, the more apparent it is or if I view the phone more from a side angle.
it rotates accordingly if if rotate the phone which makes me thing it's a physical problem with the phone.
I did a screen capture of the screen, and that didn't capture the line, so this is looking more and more like a hardware problem
my wife's phone seems to be fine.
the phone is basically new, opened on christmas, and never dropped. there's absolutely not physical damange to the phone and there's no apparent crack on the outer glass that I can feel or see and as far as I can tell, screen response is fine in the area.
the only thing I can think of is t-mo just shipped the darn phones together in one of those cheap bubble envelopes, and when i opened mine, some of the corners of the cardboard that the phone rested in, within the nexus box, seemd to be crushed in a bit, though again, there's no apparent physical damage that I saw externally.
anyone else seen anything like this, cause I've not heard of any other folks complaining about anything like this
wondering if i should try getting it replaced, though i guess it would require waiting for one to be shipped as i don't think any of my local stores have them yet. thoughts?
Sends more like a screen defect than a crack. Try using a screen color test. If its still there, then do an RMA
Sent from my Nexus 4 using Tapatalk 2
CRACK IS WHACK.
Sent from my Nexus 4 using xda premium
more pictures in case anyone else encouters it
just went ahead and ordered a replacement....but adding more pictures if anyone else encounters similar
does seem to be something with the hardware, as it was there with color test apps...just less visible when screen was darker
Looks like a screen defect to me not a crack. U did the right thing RMAing it. At least u have a usable phone while u wait.
Sent from my Nexus 4 using Xparent Blue Tapatalk 2
If you shine a light across the face of the screen almost level with the screen and watch as you move the light from across to pointing down then you may see the line with more detail and maybe a reflection of it.

[Q] [HELP] Screen burn-in problems

Guys, I have a terrible issue with my LG G2's screen. Apparently, it looks like it's gotten some annoying burn-ins, which look like white lines running across the screen. They aren't much of a problem for me, but they have got very annoying in recent time. And, it seems like they are becoming more prominent with time. Here are some pics in order to get a feel of what I'm talking about. Can it be fixed with a display tester app? Please help! This burn-ins are driving me nuts! Didn't pay so much for a flagship handset with screen issues. :crying:
By the way, these burn-ins are most evident on grey backgrounds, as shown in the screenshots with a plain grey wallpaper.
Link to screenshots: https://drive.google.com/file/d/0BySVfvd4_nwnMER5RENIdTZna28/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnMW5peEtsY2w1LVE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGc0WG44TnRKOWc/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnNGpwVVhYUzFFTFE/edit?usp=sharing
https://drive.google.com/file/d/0BySVfvd4_nwnY0pnVWsySllvZ0U/edit?usp=sharing
This is very strange.
I was under the impression that LCD screens could not get burn-in.
Maybe what you are experiencing is not burn in.
One of the reasons why i came to this phone because i have had the galaxy s2 with LED display and i got status bar burn in as i have noticed happens to many people with led displays. AMOLED included.
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
abhinav.tella said:
Dont quote me on this but Im pretty sure it must be the reflective foil getting too close or tearing on the back of the LCD at a pressure point. Did your phone LCD take in impacts/heavy pressure or anyoone sit on it?
Click to expand...
Click to collapse
No, not at all. I take great care of my device. Not once has it fallen, nor be treated with pressure on the screen. Once, my mother happened to sit on my brother's G2, however, but he didn't experience any issues whatsoever. At least no similar burn-ins as on my device.
Weird, get warranty replacement then, still sure its probably the reflective layer, but hard to say what else could cause it to warp, since you say it hasnt suffered any abnormal usage.
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
mackster248 said:
I have this problem as well, especially in Hangouts since it's grey in color. Not really a big deal though, as it goes away a few seconds later. Now if it sticks, then that's a problem.
Click to expand...
Click to collapse
Those weird lines seem to stick. But, I wouldn't want to mess with replacement units, warranty repair etc. If it gets too annoying to handle, my first approach would be the display tester app. Plus, these "burn-ins" are less prominent (almost invisible) in outdoor lighting and do not tend to appear as much (or at all) on different backgrounds than grey.

uneven screen backlight...anyone?

Hi guys,
Anyone else notice any uneven screen backlighting? I read forums on the v20, and when reading back text on white background - while scrolling down to read more text I notice dark shades on the screen. I downloaded screen test and lo and behold...dark patch on my screen! I then sent it back to LG and assured me that they replaced the screen module and tested it and all 'voltage' was normal - BUT, dark shades were still present albeit in a different spot!
Can someone here please confirm if this is a normal thing for LG screen as I realise it is LCD backlit and not OLED hence a few bleeding / inconsistency of backlight would be present. Even though I have never experienced this on ANY of my HTC's which were all LCD screens.
cheers guys! sorry for the long post!
Yes, i have it too! H910 variant. Two dark/dim spots that run horizontal from edge to edge. Can be more noticeable/annoying in landscape view than portrait actually.
Exchanged one brand new H910 for another. Same problem. Both manufactured 12/16. Havent had this on any other LG Ive owned (RS988 G5, D850 G3, P930 Nitro HD) or Moto for that matter. Pretty bummed to have this in an $830 USD device.
Edit...seems like the issue can be excaberated by different viewing angles. Also, totally anecdotal, but i looked at my display at a stoplight (wearing polarized shades) and i noticed the screen looked unaffected by the shades compared to other LCDs (cars TFT nav screen, an eIPS tablet, etc) that i have in the car. Wonder if what we are seeing is some type of side effect from a polarizing filter, or maybe lack of, used with this display/panel?
Or, maybe these things are edge-lit and LG used an uneven arrangement of emitters. Not really sure.
Good call...I do think it may be the backlight being edge lit! which could only mean (maybe) the backlight has failed at some spots or LG engineers mis-formulated where to put the lighting. it is very sad to hear that this may not be an isolated problem.
I did however sent it back for repair and the technician advice of a NEW LCD module/screen fitted. was sent back to me the same day!! WOW! BUT...same problem but it a different spot.
If this keeps going I may have to consider a new device altogether!
Then im starting to hear crackling on both earpiece and speakers....but thats a different thread!
arrgg...
I began to notice this on my v20 that I bought at the end of December, at first I thought it was just viewing angle or I messed up the screen. However my mom just got a v20 and hers' has the exact same problem in nearly the same spot. I should add that my phone is an LS997 that is completely stock. Also @D0NZ which screen test application did you use to see the problem better?
I used an app called full screen test...its free and simple. I then took a photo of it with my old htc m8 then sent it to lg for review.
The V10s have this as well. Something to do with the backlight and 2nd screen. Kind of got used to it on my V10. Was hoping that would have been addressed with the build of the V20.
Sent from my LG-H901 using Tapatalk
But I still have that unwanted effect even if the second screen is off?
D0NZ said:
But I still have that unwanted effect even if the second screen is off?
Click to expand...
Click to collapse
I think so. On the V10 it was really noticeable when the main screen went into immersive mode and the 2nd screen went off.
Sent from my HTC M8 using Tapatalk
this to me is a deal breaker! I read a lot on my phone, tis why I got a large screen! If this is the 'norm' for a flagship...
I pretty much think its unacceptable. They produce their own screens and cant get a flagship right? hmm...which phone to replace it with now that is available locally (for me that is down under)
So here are some pics I sent LG originally!
D0NZ said:
So here are some pics I sent LG originally!
Click to expand...
Click to collapse
Looking at your grey screen, those bands/dim areas are in the exact same locations on my device (and my prior V20)! It must be inherent to this panel. You said the bands/dim locations changed after LG swapped screens/devices for you though?
Either way, it is a bummer. I'm still undecided if I should return mine as well, or just live with it. Almost every recent device has some quirk to live with it seems. I recently traded a Samsung Galaxy S7 that had a beautiful AMOLED display, but the device picked up scratches (on the display *and* body) like I've never seen before. I even took a look over at the dark side (Apple), and they seem to be catching flak for overheating and camera problems in some iPhone 7 devices. Sigh.
I have it on one corner pretty bad, is this because of the IPS screen and how the frame of the phone is pressing on it?
myiphonebroke said:
I have it on one corner pretty bad, is this because of the IPS screen and how the frame of the phone is pressing on it?
Click to expand...
Click to collapse
I think its to do with backlight distribution tbh. Ive had a number of HTC's and NONE of them had backlight distribution issues. Im now wondering IF a 3rd party screen module would be better than the original LG produced? OR...if this is an isolated issue only on some devices. My device was manufactured Nov 2016. Maybe a later produced model has better screens? Anyone with a newer produced V20 care to share?
I think its the placement of the 2nd screen backlight. Ill try to find the thread. Someone with a V10 explained it last year.
Sent from my LG-H918 using Tapatalk
Here is the post I remember from the V10 forums that seem to make the most sense regarding backlight being uneven.
https://forum.xda-developers.com/showpost.php?p=64236798&postcount=45
Both my replacement V20 and original V20 have uneven screen backlighting (at least the replacement has a better back cover mechanism). There is a dark spot in the middle of the status bar on white (or lighter) screens. What is weirder is that it is the exact same pattern and location as the first one. It is present in both stock and LOS. I suppose I'll just wait around a year and warranty it out then because I just want to start using the phone. I included an image for people that were curious how it looked.
^
I think I can live with that...as in...the dim sections are on the edge of the screen. Mine was in the middle of the screen which i cannot stand!
I have sent the replaced screen NOT to LG but to the place where I bought it.
They said that the repairer that LG told me to send it to was the last on their system as 'reliable'. The store said that they will deal with the repairer and LG. I kind of hope the worst happens and they just offer me a refund or a total replacement - but I doubt that would happen!
UPDATE: so i sent it back to jb hifi, on the report, they can replicate the issue. On the repairers report - they couldnt
SO i get it back with all the 'test' that they have done on it being to manufacturer's specs.
Which i think now...was never good to begin with
Too bad i cant unsee what i can see...sux...I wonder if AMOLEDs have these issues? Anyone care to elaborate?
I have this issue with my LG V20 -- only when viewing photos
I have this issue with my LG V20 -- only when viewing photos - see photos -- screen has two long bright lines.
See attached photos - lines are not on the photos themselves --it is just in the backlighting -- and the lines are not there when viewing websites or if testing the screen with an test app. Please cut ans paste links to see photos - remove blank area after http -- I can't post links till I have 10 posts on this site - if any kind poster could repost so others can see them that would be great!
http ://oi64.tinypic.com/24q96aa.jpg
...and these lines stay the same even when you enlarge the photo...
http ://oi68.tinypic.com/331oj0n.jpg
I have the same issue below secondary screen. Only noticeable on white background. Doesn't ruin reading books, it's there, but minor. I have dual sim variant. I'd be very upset if I paid launching price. All those things you only find out when you get the device.

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