Hi folks,
Does anyone know the email address or contact page to get some help from Google?
I want to see if I can exchange my Nexus 7 for the loose screen fault.
Don't fancy waiting on the phone for over an hour in queue again.
Cheers
In the nexus order in google wallet there should be a contact link.
Sent from my Transformer while the N7 is lost in the Play Store Black Hole.
16gb N7 UK ordered 3rd July.
I just got ma N7 from US and i live in Poland. When i was buying it i used my google account and checked to connect it with my account to get the 25$ , but my friend's credit card. When i turned on device there was my gmail already so i typed my password.
I didn't get any confirmation about getting 25$ credit, i did all methodes found on forum and it didn't help. Google Movie is not avaliable in my county so it looks like i won't get the movie/book niether?
Nexus 7 "linked to Google account option" - safe to be resold without opening?
I got sick of waiting for my Play order N7 to be shipped so I bought one from Tesco Direct... but now the Play order is shipping. Ooops.
When I ordered I selected the option to have it pre-linked to my Google account. Can anyone who also selected this option tell me what the difference was when they first booted up the device?
I want to re-sell my Play N7 as "Brand new in box" but if it would be a security risk to give someone else a device pre-linked to my account then I would have to open it first to reset it.
Does it ask for your account password on first boot? If so, is it possible to ignore this and sign in as a different Google account (and not have any remnants of my Google account remaining after they do this)?
I did find a similar thread here but that was from before anyone had received their order and was just going on the word of CS reps; I wondered if anyone could confirm the situation now that orders have shipped...?
What's wrong with refusing delivery? Full refund so I've heard!
Sent from my Galaxy Nexus
rowanparker said:
What's wrong with refusing delivery? Full refund so I've heard!
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Nothing in theory but...
1) I'm having it sent to work as I live in a flat so it would be a pain to have it sent there during the day.
2) I'm on holiday after tomorrow (hence I was so desperate to get the device before I went away).
3) Our receptionists can be a bit dense so I don't entirely trust them with requests such as refusing delivery for a specific package, i.e. I'll tell them but I'll probably end up with the package when I get back anyway.
4) Now that they've sold out on Play, they are selling on eBay for more than I paid.
Because #3 might end up happening, I want to know whether I can execute #4 successfully
:good:
drewstiff said:
I got sick of waiting for my Play order N7 to be shipped so I bought one from Tesco Direct... but now the Play order is shipping. Ooops.
When I ordered I selected the option to have it pre-linked to my Google account. Can anyone who also selected this option tell me what the difference was when they first booted up the device?
I want to re-sell my Play N7 as "Brand new in box" but if it would be a security risk to give someone else a device pre-linked to my account then I would have to open it first to reset it.
Does it ask for your account password on first boot? If so, is it possible to ignore this and sign in as a different Google account (and not have any remnants of my Google account remaining after they do this)?
I did find a similar thread here but that was from before anyone had received their order and was just going on the word of CS reps; I wondered if anyone could confirm the situation now that orders have shipped...?
Click to expand...
Click to collapse
I got a 8GB PS Nexus 7 and sold it to a co-worker but opened it up first to check for defects and what not. If I recall correctly (was in a haze looking at the amazing device ) it does require you to put in your password and also gives the option for another Google account. I skipped it all and booted into the home screen then decided to just factory reset. But if you don't want to open it, I'm lmost 90% sure you should be ok Hope that helps :good:
drewstiff said:
I got sick of waiting for my Play order N7 to be shipped so I bought one from Tesco Direct... but now the Play order is shipping. Ooops.
When I ordered I selected the option to have it pre-linked to my Google account. Can anyone who also selected this option tell me what the difference was when they first booted up the device?
I want to re-sell my Play N7 as "Brand new in box" but if it would be a security risk to give someone else a device pre-linked to my account then I would have to open it first to reset it.
Does it ask for your account password on first boot? If so, is it possible to ignore this and sign in as a different Google account (and not have any remnants of my Google account remaining after they do this)?
I did find a similar thread here but that was from before anyone had received their order and was just going on the word of CS reps; I wondered if anyone could confirm the situation now that orders have shipped...?
Click to expand...
Click to collapse
When did you order ? I ordered mine on the 15th and no shipping news yet.
Mandated from Stannis Baratheon
drewstiff said:
I got sick of waiting for my Play order N7 to be shipped so I bought one from Tesco Direct... but now the Play order is shipping. Ooops.
When I ordered I selected the option to have it pre-linked to my Google account. Can anyone who also selected this option tell me what the difference was when they first booted up the device?
I want to re-sell my Play N7 as "Brand new in box" but if it would be a security risk to give someone else a device pre-linked to my account then I would have to open it first to reset it.
Does it ask for your account password on first boot? If so, is it possible to ignore this and sign in as a different Google account (and not have any remnants of my Google account remaining after they do this)?
I did find a similar thread here but that was from before anyone had received their order and was just going on the word of CS reps; I wondered if anyone could confirm the situation now that orders have shipped...?
Click to expand...
Click to collapse
I can tell you for a fact--I forgot that I selected that option and when it said "Hey, jcracken!" it kinda creeped me out. It actually did say that, I think I also use that name for my Google+ account or something. Anyways, it does ask for your password, and there was a button that said "Not jcracken?"
Ok thanks guys, I will attempt to get our reception to refuse delivery but if that doesn't work out at least I'm confident in my back up plan now! :good:
exzacklyright said:
When did you order ? I ordered mine on the 15th and no shipping news yet.
Mandated from Stannis Baratheon
Click to expand...
Click to collapse
I ordered mine 1st July so just after the cut-off for receiving last week rather than this week.
I'm wondering if that was the cause of some delays in shipment. Does it come up before you even have a chance to connect WIFI? Means it was done at the factory.
Arthur Hucksake said:
I'm wondering if that was the cause of some delays in shipment. Does it come up before you even have a chance to connect WIFI? Means it was done at the factory.
Click to expand...
Click to collapse
It comes up after you've connected to WiFi.
I'm pretty certain that the Nexus in the box knows nothing about your login id, and it is only when you've connected to the internet that it transmits the serial number or MAC address of the device to Google which in turn allows Google to "pre-populate" the login ID since they presumably maintain a database of which serial/MAC they dispatched to Play store customers.
Regards,
Dave
For ultimate piece of mind change your Google password now that it has shipped, that way if (big if!) for some unknown reason it was shipped enabled with your account + password the account wouldn't be able to purchase anything
Hello, I bought two N7's from the Google Play store in Canada, one for myself and one for my friend. When I activated mine with my Google account, I automatically received the $25 credit right away. When my friend signed in using her own Gmail account, she saw the welcome screen with the $25 credit mentioned, but she had never set up her Google Wallet account and the tablet asked her to enter her credit card info. She was busy at the time so she skipped it. And then later today she entered her credit card info but she didn't see the $25 credit. What should she do?
EDIT: She deleted her account and added it back and now she sees the credit!
Thread closed.
Check my thread to know why US$25 is not shown.
http://forum.xda-developers.com/showthread.php?t=1881243
NexusDro said:
Hello, I bought two N7's from the Google Play store in Canada, one for myself and one for my friend. When I activated mine with my Google account, I automatically received the $25 credit right away. When my friend signed in using her own Gmail account, she saw the welcome screen with the $25 credit mentioned, but she had never set up her Google Wallet account and the tablet asked her to enter her credit card info. She was busy at the time so she skipped it. And then later today she entered her credit card info but she didn't see the $25 credit. What should she do?
EDIT: She deleted her account and added it back and now she sees the credit!
Thread closed.
Click to expand...
Click to collapse
I am considering canceling my order, due to Google lying to me every time i inquire about it, as i still really have no idea what is going on. I may cancel it or i may just sell it locally when i get it, if i get it that is.
I am new to Android and I have a few questions.
1. When i checked out i clicked the check-box that said " link this device to my Google account". Lets say that i take delivery of the phone and then unbox it with the person that is going to buying it from me. What would i need to do in order to unlink it from my Google account so they do not have any of my information?
2. Can i just power it on and do a factory reset and remove my linked Google account? If so how would i do that?
3. How would warranty and returns work for the person that purchased it from me? For example, lets say i sell it to someone and then 5 days later the screen turns yellow or has some problem. Can they send it back to Google and get a replacement, or would they need me to help them with that?
Thanks
Dr. Bocephus said:
I am considering canceling my order, due to Google lying to me every time i inquire about it, as i still really have no idea what is going on. I may cancel it or i may just sell it locally when i get it, if i get it that is.
I am new to Android and I have a few questions.
1. When i checked out i clicked the check-box that said " link this device to my Google account". Lets say that i take delivery of the phone and then unbox it with the person that is going to buying it from me. What would i need to do in order to unlink it from my Google account so they do not have any of my information?
2. Can i just power it on and do a factory reset and remove my linked Google account? If so how would i do that?
3. How would warranty and returns work for the person that purchased it from me? For example, lets say i sell it to someone and then 5 days later the screen turns yellow or has some problem. Can they send it back to Google and get a replacement, or would they need me to help them with that?
Thanks
Click to expand...
Click to collapse
Google states that the "link this device to my Google account" checkbox, when selected, means that they will push your username to the device when you set it up during first boot (ONLY username, you still need to put in your password).
I selected this box, but Google didn't push my username when I set up my phone... so... not sure how well that actually works...