[Q] Switching Google Accounts & Play Credit - Nexus 7 Q&A, Help & Troubleshooting

First time poster, frequent lurker with a question. I ordered an N7 from the Play store, and foolishly clicked the automatic "Set up my account on this device" checkbox without remembering that I wanted to use a new Google account with the device. I know the Play orders are still in the process of shipping, but does anyone know if there will be a way to make sure that the new account gets the Play credit, and not the original? My impression is that it will come preset to my account and needs only my password to activate, so what I'm looking for is a "Use alternate account instead" kind of option during the activation process.

subtr said:
My impression is that it will come preset to my account and needs only my password to activate, so what I'm looking for is a "Use alternate account instead" kind of option during the activation process.
Click to expand...
Click to collapse
You've pretty much answered your own question . There should be an option like this and all you have to do is log into the correct account that you want the freebies to go into.

Related

WAIT WAIT WAIT that's CANNOT be right - App store question

(Yeah please excuse the subject typo...rage and all)
So I've just come across an interesting problem. With the Froyo update I took the opportunity to change what I'll call the root profile Gmail address from my personal to work (on Google Apps). Alls well until I go to reload my apps which won't because it's under a different Gmail address. Samsung support says "Nope" it won't combine email addresses.
My question is, will Googs allow this? I've got enough invested in apps that I do NOT want to buy them over again and quite effing honestly, SHOULDN'T HAVE TO.
Something else comes to mind (speaking in future tense now)...if I had purchased them through the Amazon Marketplace this wouldn't have been an issue?
-Trollark
Trollark said:
(Yeah please excuse the subject typo...rage and all)
So I've just come across an interesting problem. With the Froyo update I took the opportunity to change what I'll call the root profile Gmail address from my personal to work (on Google Apps). Alls well until I go to reload my apps which won't because it's under a different Gmail address. Samsung support says "Nope" it won't combine email addresses.
My question is, will Googs allow this? I've got enough invested in apps that I do NOT want to buy them over again and quite effing honestly, SHOULDN'T HAVE TO.
Something else comes to mind (speaking in future tense now)...if I had purchased them through the Amazon Marketplace this wouldn't have been an issue?
-Trollark
Click to expand...
Click to collapse
Your purchases are registered under one gmail profile...seems pretty straightforward to me. You couldn't buy apps with one Apple ID and download them on another. Why not sign your original gmail back in and then add the other gmail?
Sent from my SPH-D700 using XDA Premium App
From a developer stand point, I understand why not.
Then I could just register one address with all of my families android devices and they would all have the apps that where only paid for once.
go back to the other email address....
Yeah, just log out and log back into the old gmail account.
Kcarpenter said:
From a developer stand point, I understand why not.
Then I could just register one address with all of my families android devices and they would all have the apps that where only paid for once.
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Click to collapse
I think that is what google does not want to happen, the apps were paid for once from the owner of the purchase. They don't want people adding emails to a google account and giving away paid apps free just by adding emails.
Can't go back to the other address. The phone is for word so I'm using my work address going forward. Meanwhile everything purchased is back with the personal email. Any way to combine them? Quis how do you add another email to your account?
Trollark said:
Can't go back to the other address. The phone is for word so I'm using my work address going forward. Meanwhile everything purchased is back with the personal email. Any way to combine them? Quis how do you add another email to your account?
Click to expand...
Click to collapse
Go to gmail > accounts > add account
You can set either account as your "preferred" account, but you have to have your original gmail account as your main to link the apps you purchased.
I would have to say that i agree with google here. i know it sucks in your situation but you know how many people would take advantage of that. I could buy an app and then let my wife have it on her acct too. like 9kracing said just add both accts to your phone.
Yeah but cmon is that info and warning displayed anywhere?!? I should have the ability to *transfer/move*, not multiple times to multiple accounts but just to another email address. Both are even under the same first name! 1:1 transfer nothing more. As if to say "Hey Google, I'm over here now".
@9kracing: "Go to gmail > accounts > add account" does that work for Google Apps? I'm not seeing that option at all and I've got OPS.
-T
You could forward all work mail to your personal account, and create a filter in gmail to give them a Lable, like "Work" and skip them showing up in your personal inbox.
Sent from my SPH-D700 using XDA App
I looked into this for a long time, simply put, there is no way to swap app purchases from one gmail account to another.
That's really *really* annoying. Thoughts on if using Amazon Appstore gets around this issue?
Why not log into the gmail account that has the purchases and copy them to the sdcard? Then log in as the other account and install them from the sdcard.
Trollark said:
@9kracing: "Go to gmail > accounts > add account" does that work for Google Apps? I'm not seeing that option at all and I've got OPS.
-T
Click to expand...
Click to collapse
I'm a little confused.
When I go to Gmail and hit menu, there is an "accounts" option. Go there. Now at the bottom of the screen, I have a little button that says "add account". I only have 1 gmail so I haven't tried it, but the concept seems pretty simple to me....
Yeah that's simple enough too. Then you can have all your paid apps on your sd card
Sent From My Evo Killer!!!
Trollark said:
That's really *really* annoying. Thoughts on if using Amazon Appstore gets around this issue?
Click to expand...
Click to collapse
Well, the apps purchased from the Amazon Appstore is also tied to the account that purchased it, but you can always change the email associated with the account.

[Q] Can't sign in to You Tube

Am i doing something wrong?
I see a video and try to select the thumbs or favorite, I can't remember, but it prompts me to sign in. I can't select sign in but I can select create new account.
What is going on?
I am logged into my google account.
I just bought this thing last night for my son and I and so far we are happy.
Thanks,
chay03 said:
Am i doing something wrong?
I see a video and try to select the thumbs or favorite, I can't remember, but it prompts me to sign in. I can't select sign in but I can select create new account.
What is going on?
I am logged into my google account.
I just bought this thing last night for my son and I and so far we are happy.
Thanks,
Click to expand...
Click to collapse
I am having the same issue...haven't found a resolution yet.
chay03 said:
Am i doing something wrong?
I see a video and try to select the thumbs or favorite, I can't remember, but it prompts me to sign in. I can't select sign in but I can select create new account.
What is going on?
I am logged into my google account.
I just bought this thing last night for my son and I and so far we are happy.
Thanks,
Click to expand...
Click to collapse
I found the issue for my account (this may or may not apply to yours). The issue was that the e-mail address I thought was registered in fact was not.
For instance if your youtube account was originally subscribed under a yahoo e-mail address. It was later converted to be accepted as a gmail account. I was attempting to use my actual g-mail account instead of the yahoo account that was originally subscribed.
You can verify which e-mail you should use by logging onto YouTube on your PC. Under account, click "manage account". It will show what true e-mail is used to sign you in.
Hope this helps!
That sounds like it makes sense.
I went to you tube and this what i got:
"Do you already have a YouTube Account?
Yes. Add YouTube to my Google Account.
Enter your YouTube username and password to add YouTube to your Google Account."
So I signed in and this what I got next:
"You have linked your YouTube account (XXXXX) to your Google Account ([email protected]).
Note: Your old YouTube password will no longer work. You need to use your Google Account password from now on.
If you made a mistake, you can re-link XXXXX to a different (or a brand new) Google Account here. "
I will try Youtube later when i get home to see if this works.
Thanks
chay03 said:
That sounds like it makes sense.
I went to you tube and this what i got:
"Do you already have a YouTube Account?
Yes. Add YouTube to my Google Account.
Enter your YouTube username and password to add YouTube to your Google Account."
So I signed in and this what I got next:
"You have linked your YouTube account (XXXXX) to your Google Account ([email protected]).
Note: Your old YouTube password will no longer work. You need to use your Google Account password from now on.
If you made a mistake, you can re-link XXXXX to a different (or a brand new) Google Account here. "
I will try Youtube later when i get home to see if this works.
Thanks
Click to expand...
Click to collapse
Let me know how it works. Sounds like you should now be set-up. One last thing. Once I had the correct email/password (which is sounds like you definetely have with the new account link), I went to YouTube on my Acer. Funny thing was, I had to still click the "Create Account" button. Once I did that then entered the e-mail and password, it acknowledged the account and migrated my profile.
nope.
Cant do it. i linked mygoogle acccount its still a no go. i tried the create account but backed out and tried to log back in, but that didnt work.
i keep getting the google account already exists. try again......
stuck
Wow, sorry to hear that my friend. Hate I couldn't help you on this one. The only other thing I can suggest is searching the issue with Xoom users (as they had the same issues). It seems like they found some fixes. Here is one link I found:
http://forum.androidcentral.com/motorola-xoom/63281-cannot-sign-into-youtube.html
icetrap06 said:
Wow, sorry to hear that my friend. Hate I couldn't help you on this one. The only other thing I can suggest is searching the issue with Xoom users (as they had the same issues). It seems like they found some fixes. Here is one link I found:
http://forum.androidcentral.com/motorola-xoom/63281-cannot-sign-into-youtube.html
Click to expand...
Click to collapse
I will try when I get home.
After a few random force closes and some weird issues with browser randomly closing, I may opt for the Transformer, if I can find one. I know its Honeycomb related, but if I can get the 2 side-by-side, maybe the Acer goes back.

Google Play Credit went to wrong google account?

Hi,
I did a search and didn't find anything matching this query so please forgive me if I missed anything. I got my Nexus 7 yesterday and was trying to set it up. I wanted to set up a new username for my google account and link my youtube account to it. I did all this on the nexus and at the same point during set up I entered a credit card number to get my play voucher.
Now somehow in all my messing about with account names trying to link up my youtube and prefered email as my "google account" the £15 voucher for the play store got applied to the wrong account. I want to delete that one and just have my main one now but if I do that will I loose my google voucher or will I be able to get it on my main account?
I could just used the voucher on that account to buy the apps I want and the delete the account but how would that work if I ever needed to redownload those apps again, would I need access to that account to do so?
If anyone knows of a way I can transfer my google play credit to my other account that would be brilliant!
Thank you in advance.
Update: I tried deleting the old account and then resetting my Nexus and entering all my details from scratch but it says the voucher has already been claimed except now it is on an account that no longer exists. I think my best bet now is to email google and ask them to fix it. Does anyone know of a contact point?

[Q] Canceling or selling a Nexus 4 that is linked to my Google account.

I am considering canceling my order, due to Google lying to me every time i inquire about it, as i still really have no idea what is going on. I may cancel it or i may just sell it locally when i get it, if i get it that is.
I am new to Android and I have a few questions.
1. When i checked out i clicked the check-box that said " link this device to my Google account". Lets say that i take delivery of the phone and then unbox it with the person that is going to buying it from me. What would i need to do in order to unlink it from my Google account so they do not have any of my information?
2. Can i just power it on and do a factory reset and remove my linked Google account? If so how would i do that?
3. How would warranty and returns work for the person that purchased it from me? For example, lets say i sell it to someone and then 5 days later the screen turns yellow or has some problem. Can they send it back to Google and get a replacement, or would they need me to help them with that?
Thanks
Dr. Bocephus said:
I am considering canceling my order, due to Google lying to me every time i inquire about it, as i still really have no idea what is going on. I may cancel it or i may just sell it locally when i get it, if i get it that is.
I am new to Android and I have a few questions.
1. When i checked out i clicked the check-box that said " link this device to my Google account". Lets say that i take delivery of the phone and then unbox it with the person that is going to buying it from me. What would i need to do in order to unlink it from my Google account so they do not have any of my information?
2. Can i just power it on and do a factory reset and remove my linked Google account? If so how would i do that?
3. How would warranty and returns work for the person that purchased it from me? For example, lets say i sell it to someone and then 5 days later the screen turns yellow or has some problem. Can they send it back to Google and get a replacement, or would they need me to help them with that?
Thanks
Click to expand...
Click to collapse
Google states that the "link this device to my Google account" checkbox, when selected, means that they will push your username to the device when you set it up during first boot (ONLY username, you still need to put in your password).
I selected this box, but Google didn't push my username when I set up my phone... so... not sure how well that actually works...

Family Link problem: No more google account linked to the phone

Dear All,
I installed and then tried to uninstalled Google's family link on my android phone. Somehow do not know what I did, I got problems as google account on this device was removed from the phone.
So now my device did not have an google account. There is no way to add an google account (or sign in to play store). Every time I try to add an account or sign in play store, it quickly goes back to the previous screen. it seems that the phone is stuck in a loop in the family link which disable my administrative right of adding an account on this device.
Then in family link app (Family Link for Children & Teens) it asks to choose a device to supervise. When I choose this device, this says "There are no google accounts on this device. To supervise an account, add it to this device" But when i click on "Add account", it also quickly goes back to this same screen and noway would I be able to add an account.
But i could not uninstall the family link for Children & Teens either. It gives me the error message that "this app is required by your device administrator and can't be uninstalled".
But from another device where my family link for Parents, this device has been removed. so I would not be able to control this device from the parent account either.
it seems that the administrative right for this device is still controlled, but as this device has not google account and it has been removed from family link for Parents, it become an organ device and we are not able to do anything on it.
Now totally got stuck. I was thinking to try to factory reset the phone but it was disabled as "it is controlled by admin". But nowhere can I find the admin.
Do not know if anyone face the same issue with the family link app and what should I do?
thanks for your advice.
best regards,
Ron
Ron, good luck and I hope there is a solution. I was considering installing family link aslo, now I am not so sure.
zync100 said:
Dear All,
I installed and then tried to uninstalled Google's family link on my android phone. Somehow do not know what I did, I got problems as google account on this device was removed from the phone.
So now my device did not have an google account. There is no way to add an google account (or sign in to play store). Every time I try to add an account or sign in play store, it quickly goes back to the previous screen. it seems that the phone is stuck in a loop in the family link which disable my administrative right of adding an account on this device.
Then in family link app (Family Link for Children & Teens) it asks to choose a device to supervise. When I choose this device, this says "There are no google accounts on this device. To supervise an account, add it to this device" But when i click on "Add account", it also quickly goes back to this same screen and noway would I be able to add an account.
But i could not uninstall the family link for Children & Teens either. It gives me the error message that "this app is required by your device administrator and can't be uninstalled".
But from another device where my family link for Parents, this device has been removed. so I would not be able to control this device from the parent account either.
it seems that the administrative right for this device is still controlled, but as this device has not google account and it has been removed from family link for Parents, it become an organ device and we are not able to do anything on it.
Now totally got stuck. I was thinking to try to factory reset the phone but it was disabled as "it is controlled by admin". But nowhere can I find the admin.
Do not know if anyone face the same issue with the family link app and what should I do?
thanks for your advice.
best regards,
Ron
Click to expand...
Click to collapse
Hello!
I have exectly same problem.
How did you solve it?
Tnx in advance,

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