Database Users

official firmware upgrade issues from Kies

I tried different machines before I sorted the connectivity problem to establish connection to my device until finally my PC can recognise my device.
Now comes the next headache, after getting the connection established I clicked on firmware upgrade - it came up and displays some updates are available -
it shows my current version as:
(PDA)JE9/(Phone)JE9
available update as:
(PDA)JF4/(Phone)JF4
When clicked on 'proceed' - it brings up some warning for me to make sure they are fixed before I proceed further like power cables connected and some warning of not removing or doing anything during upgrade, after I check 'agree' it starts the download by letting me know that the binary files for the new firmware is being downloaded and after the dowload there seems to be a wait creating impatience for us as to what next...after a few seconds I can see the message above the progress bar saying that the upgrade process has begun..
I can see the screen on my SGS display come with the android logo on some work (like road construction work) and the message telling upgrade in progress do not disconnect...it stays in that state for around a minute...no progress in the progress bar....Now suddenly the PC says 'failed to convert to upgrade mode, try later' and even after stopping my phone continues to show the frozen screen with 'upgrade in progress' (getting us confused and scared and dont know if I can unplug - will this brick my device all sorts of question) until I shut down my SGS and reboot to see it is normal as before but whenever I connect for the firmware upgrade all that I know is I am pending new upgrade.
I am stuck and can't proceed further - I tried it many times with many machines no luck. Please anybody suggest a way out.
Some info on my device: Bought in UK, sim free phone from Singapore Singtel as I see the operator's animation in the startup screen.
Other details on firmware:
PDA:I9000DXJE9
Phone:I9000DXJE9
CSC:I9000OLBJE9
In the settings 'About Phone' carries details:
Version: DXJE9
Kernel: [email protected]# (does this mean the device is rooted already?)
I have another question since I saw somebody mention in another thread that whether he/she should do a european firmware upgrade or asian firmware upgrade - I still confused by this question as well, which upgrade will be pushed to you if you are using Kies as it is just one same application made available for download globally.
somebody please help me with the upgrade issue.

isn't there any dev who can help me on this, it looks like i am the only one experiencing this!!!

I don't think many people are getting the upgrade options via kies at the moment.
I'm not seeing it on UK JF3

so hope, there isn't an issue with my device. I am weary because this was purchased from an online site but purchased the device after checking it personally.
One more question, will an unlocked phone get locked after any new firmware updates?
Are sim free and unlocked phones follow different philosophy ie., after unlocking a phone does that become a sim free phone forever.
Second question, how does the OTA update work - if you are not tied to a service provider - does samsung send these directly to all sim free phones automatically, looking and searching for IMEI numbers? and will a rooted phone be allowed to upate to froyo or any official update (for example) via the official Kies?
thanks

There isn't any offical firmware updates, via Kies, and or any other method.

JaGuR said:
There isn't any offical firmware updates, via Kies, and or any other method.
Click to expand...
Click to collapse
Pls dont give wrong information. If you are suggesting something make it elaborate and clear.
I have clearly mentioned that I can see my current version as: (PDA)JE9/(Phone) JE9
Update available version:
(PDA) JF4/(Phone) JF4
thats what is displayed via Kies. I am also aware from this forum that some people can see the update whilst others dont see any.
Having said that, I was asking a techy questions as to whether a OTA upgrade or a upgrade via Kies from Samsung still happen if the phone is rooted and also if the phone is sim free and not attached to any service providers will the OTA upgrade will happen if so, is it based on IMEI number that will automatically be tracked OTA.
S

I was wondering if anyone found a solution to this problem? I am having the same problem.

I'm looking at this also.
after following this: (oh great, can't post links)

I had a problem updating to the official Foyo via Kies.
Finally got my PC to recognise the phone then started the update.
Phone screen went all green part way through and nothing was happening for about 20 mins so unplugged.
Phone would switch on but came up with a little picture on the screen and thats it.
so got it updated to JPM by booting into download mode and using odin. Took 5 mins once I downloaded all the files.

Cannot connect go Kies to update to ICS???

Hi all.. I have a Galaxy Tab 10.1 gt p7500 one month old, and I saw that there is finally an update to ICS. I still dont got it try mobile netowork (t-mobile - Macedonia), so i read that I can update thru kies. The problem is, I cannot connect mu tab to kies??? I dont have an USB option on Wireless and Networks and it connects in MTP mode. Is there any way to fix this problem and if not, how can I update my tablet to stock version of ICS in some other way? Please help...
Regards

It sucks that kies won't work now that ics is out. I'm having trouble updating mine as well.

Kies is not a product
I have tried for almost a year now to get my tab recognised by Kies, but only a factory reset will get Kies to recognise my tablet. The moment I install my own software on it again that disappears.
Kies via Wifi has no firmware upgrade option, sad to say, so best wait for OTA upgrade.
I am waiting too for the OTA as that POS named Kies is not working for me. But it is coming, just be a little more patient. It is rolling out in the US, maybe even in Canada. The rest of Europe will follow, or you can download from samfirmware.com, and do it over USB via Odin (lots of threads covering that)...
Best of luck!

I did a reset in anticipation of the update and was able to do the update through Kies
with no problem.

I had 2 Galaxy 10.1, one of them could only connect wireless for update, not with Kies, the other one could not update OTA, only with Kies... and to connect I had to reset the device, Kies is really worth nothing...
One of the reasons why I am only using custom ROM

I fought with it for a couple hours last night, and finally resorted to a factory wipe. Then it was fine. Just means a few hours of reinstalling and configuring widgets, but still annoying as hell that after 2 years Kies doesn't work with 3.2 stock rom.

ProximaC said:
I fought with it for a couple hours last night, and finally resorted to a factory wipe. Then it was fine. Just means a few hours of reinstalling and configuring widgets, but still annoying as hell that after 2 years Kies doesn't work with 3.2 stock rom.
Click to expand...
Click to collapse
It's far worse: I could never connect to Kies. One day I just wanted to test connecting to Kies, so I did a Backup with Titanium Backup and then a factory reset. Thereafter I could connect without any issues. So I restored all settings - user and system data with everything! - from my TB and expected not to be able to connect after doing that. But oh wonder! I still could connect to Kies!
But about a week later it was again like before: No connection to Kies :silly: That was the last time I started the software on my PC :cyclops:

After the update, and after I updated the apps that are included with the tab, and after I reinstalled all of my apps,
I tied Kies again. Tab connected wih no problems.
Looks like that's one of the things fixed in ICS.

From what I gathered from the internet and other forums the problem with Kies apparetly is that if there is a file with a filename that kies doesn't like, it won't connect. The big problem is find that file or files
Sent from my GT-P7510 using xda app-developers app

Kies kies bye bye
digitalundertaker said:
From what I gathered from the internet and other forums the problem with Kies apparetly is that if there is a file with a filename that kies doesn't like, it won't connect. The big problem is find that file or files
Click to expand...
Click to collapse
That is my understanding too. But when I remove all non-essential files (i.e. "personal" files) from the system it still did not work... So it must be one of the files related to a product.
To find out which one (or which ones...) will take a lot of time, and I do not want to spend that much time on a POS product like Kies... So for now I will wait for the OTA update, or the end of August 2012, whatever comes first. If it still is not there at the end of this month I will go to one of the custom ROMs, and never look back.

XDA is no longer worth my time.

TimOster said:
It doesn't have to connect to Kies in order to do the update. Mine didn't.
Put it in download mode, have Kies running, connect the cable and run the Firmware upgrade and initialization from the tools menu.
Click to expand...
Click to collapse
That IS an interesting concept. Never thought that might work. I have given up, surrendered to Kies, reset the GTab, got Kies working, but alas, no update here in Canuck Territory... So all for naught!
I will try your approach on the other GTabs I've got...
Thanks for the tip!
-- EDIT --
Guess what? When running Firmware upgrade and initialization I get the message: "'GT-P7510' does not support initializing."
And that is all I can do, no upgrade via that path possible...

I did a factory data reset and upgraded to ICS via wi-fi. And my 7510 was still rooted

Hello, can someone help me in the right direction with this...

I recently asked whether my S4 would automatically receive the 4G capability update when it becomes available in my area in the UK...
I was told that because my phone is rooted, it would need to be done via kies and no OTA update would be available...
I went onto kies on my laptop and updated it to the latest version. Here's where the problems start, when connected to my phone kies states that I need to update it again and then upgrade the firmware on my phone... So I try again, only this time it says that the latest version of kies IS not installed?!
Secondly I clicked on the Tools menu and then clicked "Firmware upgrade and initialisation" ... To which kies replied with "GT-I9505" Does not support initialisation"??
Thanks for reading and please tell me what do to.
Sent from my GT-I9505 using xda app-developers app

For android 4.3 u need install Kies 3

Uninstall KIES completely. Reboot PC. Download last KIEs from Samsung's website. Install. Reboot PC. Start KIEs. connect phone.

[Q] Update via Kies from G900IZTU1ANI1 (4.4.2) to G900IZTU1BOA1 (5.0) doesn't work

Hi guys!
I got an issue, I'm desesperatly trying to update my phone through Kies to Lolipop as the update as been released to Taiwan's phones... But when I plug my phone, it gets detected, notify me that there's an update available... i do all the process but nothing happens at all... Someone else got this issue? It's kinda annoying!
Here's some screens, after the latest screen, who tells me have at least 3Go of free space in order to proceed for the update and unplug external memory to continue... I tried everything and it never goes further!
I don't know what to do, I don't want to update it through Odin, is there any solutions??
Thanks!

WiFi switching issues since last update

G935FD Exynos, stock firmware updated via air.
Now it says Android 7.0 G935FXXU1DQEM, DQG1.
I often face the bug when the phone is expected to automatically connect to my home or job's WiFi, but in 50% cases it doesn't. When examined i found out that sometimes SSID list is outdated and stuck, and it won't refresh as I tap on refresh button. The only solution yet is to turn wifi off and then on. After such procedure the phone behaves as expected for some period of time.
Anybody has a remedy for this bug? Forgive me ROM makers and fans, nevertheless I won't take an advice to flash a custom firmware. Thanks.

Yes , since july update there are wifi issues that i am suffering from , and august update didnt solved either , the only way would be download stock firmware from may patch from sammobile and flash via odin or wait for next update to solve these issues