I keep having trouble updating apps. For instance now it tells me that there are 3 apps that need updating. I tell it to update, it downloads the update then it says "attention required. tap here".
I tap and it says "can't play or download. There's a problem with the license".
These are just free apps and not large and I'm not letting it lock mid update or anything like that. I've worked around it by deleting the apps reinstalling, but it keeps happening the next time it needs to update.
Any ideas?
I had a problem like this, and it's a really poor design of this page; Where it says 'attention required' on the download page, hold down and a context menu will appear with 'retry' and 'cancel'
I have retried over and over and it just never completes. I deleted the update and I restarted the phone and still the same thing.
Getting a bit annoying
Still can't update any apps. Am I the only one?
Are they trial versions? Seems to be an issue where an update is pushed out for the paid version that doesn't apply to the trial, and the update doesn't go through but you still get notified about it. That's what I've heard (secondhand) from MS support, anyway.
Thanks for the reply. I deleted just about all the apps and it looks like updates started working again. Of course when I deleted the apps it wouldn't let me reinstall apps again, even one's I've paid for. This seems to have settled down after some time and a couple phone reboots.
All in all the whole marketplace and updating thing seems like a real mess from what I have seen, even when things are working right.
I hope we get some updates sometime soon.
Thanks again
-Will
willp2 said:
Thanks for the reply. I deleted just about all the apps and it looks like updates started working again. Of course when I deleted the apps it wouldn't let me reinstall apps again, even one's I've paid for. This seems to have settled down after some time and a couple phone reboots.
All in all the whole marketplace and updating thing seems like a real mess from what I have seen, even when things are working right.
I hope we get some updates sometime soon.
Thanks again
-Will
Click to expand...
Click to collapse
willp2, did the apps reinstall when you synced your phone or did you have go to marketplace to redownload them? I'm having the same problem. Except one of the apps is one I purchased but never got to download because of the error.
I had to re-download them. It wouldn't let me at first, but after rebooting the phone I was able to redownload from the phone. I was never able to reinstall from the Zune desktop.
Trying to see if this is just me or other people experiencing the same issue. Android Market updated last wk and now only the apps that I have purchased are showing up under my apps. Under the help section they say this is a known problem. There are certain times when I go into the market and click on my apps and everything shows up but thats like 1/10 times. Anyone experiencing the same issue?
BTW I'm running CM7 nightly on build 08052011
wtam1100 said:
Trying to see if this is just me or other people experiencing the same issue. Android Market updated last wk and now only the apps that I have purchased are showing up under my apps. Under the help section they say this is a known problem. There are certain times when I go into the market and click on my apps and everything shows up but thats like 1/10 times. Anyone experiencing the same issue?
BTW I'm running CM7 nightly on build 08052011
Click to expand...
Click to collapse
you might look in titanium backup i think you can batch relink apps to the market.
drdrewdown said:
you might look in titanium backup i think you can batch relink apps to the market.
Click to expand...
Click to collapse
Thanks for the input but I've never heard of "batch relink". Can you describe it more in depth? To clarify all my apps are still on my phone. If I search for the app by name it shows as being installed on my phone, just not under MY Apps.
Saw something called Market Doctor in Ti Backup that sounds like what you are talking about but after that ran it said it restore link for 6 of my apps but still same result only paid apps showing under My Apps.
wtam1100 said:
Thanks for the input but I've never heard of "batch relink". Can you describe it more in depth? To clarify all my apps are still on my phone. If I search for the app by name it shows as being installed on my phone, just not under MY Apps.
Click to expand...
Click to collapse
sorry its called "attach to the market"
try it with a single app if you want, find one thats not linked currently. open titanium go to backup/restore tab & long press on the app you want. you should have an option to attach to market.
let us know if that helps
but yea market doctor might be what does them batch style.. i dunno if a reboot might help after applying
When I long press anyone of the apps that isn't showing up there is a bunch of opts but i don't see attach only one I get is detach from market. Which makes me believe it is linked correctly. Tried rebooting, same issue. Maybe this is a issue on their end since some times all my apps does show up. Just weird if no one else is experiencing this.
In TB, if you hit menu, more you should see the market doctor. If that doesn't work, delete the data for the market. I had to do that to fix mine.
tempe38 said:
In TB, if you hit menu, more you should see the market doctor. If that doesn't work, delete the data for the market. I had to do that to fix mine.
Click to expand...
Click to collapse
Went to Ti Backup selected Market. Wiped data. Ran the Market. It asked for me to accept to the terms which I did. Same result only paid apps are showing up in My Apps.
wtam1100 said:
Trying to see if this is just me or other people experiencing the same issue. Android Market updated last wk and now only the apps that I have purchased are showing up under my apps. Under the help section they say this is a known problem. There are certain times when I go into the market and click on my apps and everything shows up but thats like 1/10 times. Anyone experiencing the same issue?
BTW I'm running CM7 nightly on build 08052011
Click to expand...
Click to collapse
This has been a problem with the Market for a while for me. You should be able to see all your apps, paid and free, on the Market website (https://market.android.com). I've never done a "market repair" before.
My issue is that certain apps are just plain no longer showing in the market. such as Better keyboard 8. I love this keyboard, bought the pro version and have a couple of favorite skins for it. now it dont show up in the market.
I was finally able to resolve my issue, here is what I did. Using Ti Backup I selected the Market and restored a older version. The version i had backed up was 2.x I havent done a back up in a while. After the Market was restored to the older version I ran the app. It ask me to accept the term, after i click ok the app forced closed and it automatically downloaded a update. After a few mins I clicked on the Market again and it once again ask me to accept to the term but this time it was the new Market. All my apps are in the My App section. Thanks for everyone for their advise and input. With out the ideas that was tossed out there I wouldnt know where to start or what to try.
Update:
Same thing again only purchased apps are showing in My Apps. I can do the same thing over again and all my apps will show up but this seems to be a temporary fix. Any other suggestions?
As the title says. Random apps are disappearing from my phone, and also appear as uninstalled in the Play Store. Their data and settings remain intact, as re-installing the app restores everything to how it should be.
It seems to happen after the phone is turned off and on again, but not every time.
Anyone seen this happen before, and know what the cause is? I've been using HyperDroid for ages, and haven't changed anything recently.
Okay, before I start, this is the first time I see such a problem.
I know a similar case where the whole phone would factory reset upon each restart, but not apps uninstalling. So please don't flame me if I post some insane
Maybe it's your sd card dying (do they die?) and your apps are on it? You haven't changed ANYTHING recently?
Marvlesz said:
Okay, before I start, this is the first time I see such a problem.
I know a similar case where the whole phone would factory reset upon each restart, but not apps uninstalling. So please don't flame me if I post some insane
Maybe it's your sd card dying (do they die?) and your apps are on it? You haven't changed ANYTHING recently?
Click to expand...
Click to collapse
The SD-Card is ok, and some apps are on it. It's not just SD-apps disappearing either - some that have been on the internal storage too. I have not changed anything since this started.
I mentioned this to my wife after I posted this thread, and she's been getting the exact same problem. However, she uses a STOCK HTC Rhyme! So it's not just me or the HyperDroid ROM or my HD2.
I'm not sure the apps are really being removed, but any sign of them in the app draw and Google Play is being removed. I didn't check to see if the apk was still present, as the last app to disappear was GO SMS, and I needed it back ASAP.
If/when it happens again, I will check for the apk and data files - I suspect they will still be there, as evidenced by the app settings being unchanged after re-installing the app.
Their data and settings remain intact, as re-installing the app restores everything to how it should be
Click to expand...
Click to collapse
don't forget that depending on your google account backup settings, the app data may be automatically being restored from their backup when you reinstall the app.
Im not saying it IS being restored, and you are probably right, the data probably is still there, just pointing out that that's not a certainty.
Ive seen apps vanish, but only a month or two ago, on the beta/pre beta JB roms, and the apk was still there, just suddenly not installed.
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
sga999 said:
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
Click to expand...
Click to collapse
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
ksnorris said:
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
Click to expand...
Click to collapse
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
sga999 said:
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
Click to expand...
Click to collapse
Oh no I haven't tried another launcher - didn't know what that was until I just looked.
I also notice that every app I update grays out now. Newly installed apps don't appear on the home screen. However, they all open fine if I open it through the app store or another functioning app. So I'm wondering if I uninstall it through total launcher if it won't even appear on the home screen once re-installed.
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
spooky71 said:
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
Click to expand...
Click to collapse
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
ksnorris said:
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
Click to expand...
Click to collapse
It sounds like this won't help you, but I'll point you to it anyway. Look for the XDA thread called New: Any Launcher, No Root (Launcher Hijack V3). This talks about installing other launchers and hijacking the home button. Sorry that I can't think of anything else. You might try I factory reset and start over, but you may not want to do that, and it may not solve your problem.
---------- Post added at 07:37 PM ---------- Previous post was at 07:33 PM ----------
Sorry, I didn't see one of your posts. I have also had the problem where anything I install does not show on the fire launcher home screen. But it will show on other launchers. This started yesterday or today for me, so something in one of the updates caused this. If you use another launcher it will probably solve the problem of not seeing the apps on a home screen. But you said it did not help your problem with those that you cannot delete. Evie is a nice launcher that is simple to use, so you might start with that one.
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
Click to expand...
Click to collapse
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Got the same Problem now, but on a new Fire HD8!
Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
ch1ller said:
Got the same Problem now, Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
Click to expand...
Click to collapse
Did you try the steps I mentioned in the previous post for the Home Pages app?
sga999 said:
Did you try the steps I mentioned in the previous post for the Home Pages app?
Click to expand...
Click to collapse
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
ch1ller said:
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
Click to expand...
Click to collapse
I'm talking about clearing cache, data, and force stop of the Home Pages app itself. I'm not talking about the apps that you installed. Try it and see what happens.
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
ch1ller said:
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
Click to expand...
Click to collapse
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
sga999 said:
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
Click to expand...
Click to collapse
Well not exactly the same... In Your Post you say to Stop/End the Launcher.. Thats different to Appstore.
I dont like fondling around with launchers... And i dont want other Launchers than Stock or missing/deleted Icons And Installing other Launcher to fix a problem is no alternative
You are right that I overlooked the part about App Store. I assumed that person was telling you to do the same thing that I did.
You don't have to install other launchers. I was just giving an example of how you could see the apps and do what you needed to do by installing another launcher. I wrote that part before I realized what the "fix" was for the stock launcher. But if you want the original stock launcher to work, you will need to do the steps that I mentioned. Clear cache and data and then force stop for Home Pages, which is the name of the stock launcher
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Click to expand...
Click to collapse
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Jimminy Cricket said:
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Click to expand...
Click to collapse
Glad I could help. It's happened to me a couple more times. I learned that the easiest way is just doing a force stop on the Home Pages app. Clearing cache and data means a little more work when the launcher comes back up (it wants you to step through some instructional screens, but I think you can exit out of them) . But if you don't have another launcher to switch to, I don't think you can do the force stop while you are actually using Home Pages as the home launcher. I can't be sure about that because I am rooted now, so the behavior might be different if I was not rooted.
Clearing cache and data probably works for all cases, so maybe that's the way to go. I've made it a little more confusing by adding the detail that I just did in that first paragraph!
Slowly does it
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had this problem. Tried everything to no avail
But I left my fire 10 on all day as I use alexa a lot and the greyed out icons slowly came back.
Restarted the tablet and they where greyed out again but they came back quicker this time.
I know it's a pain to leave it on but something seems to be running slow in the os,
Not a permanent fix but it may help until an update os comes out