This started yesterday. I cannot send nor receive any text messages. I have tried shutdown, pulled battery, pulled sim card, and switch to airplane mode & back...
any suggestions?
TIA
My friend's SGS3 didn't send or receive texts after he got it. Call AT&T and make sure everything's set up right. He said it happened with his phone before that, too.
You may not have the proper LTE data plan active on the line. Just give AT&T a call.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
This happened to me too....the BB employee didnt set me up on LTE data plan, just swapped over my 3g plan. Now that we got that all squared away everything is fine but I cant receive MMS messgs. They said theres a problem with the network and opened a case, which should be resolved by the 5th.
Sent from my SAMSUNG-SGH-I747 using XDA App
Related
Got this phone yesterday, had no data plan previously so I had to get one. Went into att store to get micro Sim and data plan. It took forever because n4 imei wasn't in their system and giving them the number lead to further confusion. One hour later I ended up with a working Sim and they entered a generic imei number. Calling and texting works fine but I'm having data issues. I sometimes get HSPA but then the service drops back to edge and never comes back to HSPA. Rebooting sometimes fixes, but most of the time it gets stuck on edge. I know my area has great HSPA and 3g coverage because my friend has an hspa phone. Is there something I can do to fix? Or if I call att, what do I tell them to do to fix?
Thanks.
Sent from my Nexus 4 using Tapatalk 2
Just wondering, what data plan did you get?
3gb $30 a month.
Sent from my Nexus 4 using Tapatalk 2
You made sure to set the APN correctly?
How do I set the APN? I'm new to smart phones, att just handed me the phone after putting micro sim in it. I looked at the mobile network settings and I'm not sure what they should be set to.
Sent from my Nexus 4 using Tapatalk 2
Turn off phone, take out sim card. Blow on it or do whatever voodoo you prefer. Put back in and turn phone back on.
Report back.
Changed APN settings to match this and rebooted. http://forum.xda-developers.com/showthread.php?t=1791526
Getting HSPA+ now, I'll see if it stays that way.
Thanks.
Go into APN settings, tap menu, then restore default APN and see if that helps
You should be able to get unlimited data for $15 because its not a smartphone thats in their system as you said. So, technically, its considered a dumb simple phone, which gets the data plan $15 or unlimited text and data for $20. I was planning to get this plan once I receive my back ordered device...AT&T probably put you the smartphone data plan because they saw it was a smartphone. I would call the ATT customer service and re-give them your IMEI number to get the unlimited data.
Their system was detecting it needing a blackberry plan, trust me, I tried getting the cheaper one. And apparently after a couple of months they will figure out you are using a smartphone.
jacklebott said:
You made sure to set the APN correctly?
Click to expand...
Click to collapse
you dont need to do that. the phone automatically assigns the att one.
atleast mine did
Turns out I did. Atts network gave me the settings for edge and I had to change it manually.
Sent from my Nexus 4 using Tapatalk 2
Seemonsters said:
Turn off phone, take out sim card. Blow on it or do whatever voodoo you prefer. Put back in and turn phone back on.
Report back.
Click to expand...
Click to collapse
I did that with my current phone, and now Super Mario loads properly. Thanks!
Now it appears when I reach a low signal strength area I get edge and once I leave that area it doesn't transition back to HSPA+. Anyone else having this problem?
Edit: I've tried a bunch of APN settings found on this forum and now I'm not even getting HSPA. WHYYYYYY?
Sent from my Nexus 4 using Tapatalk 2
Force WCDMA (UMTS/HSPA) Only
My Samsung Vibrant had issues staying on 3G, and this solved the problem. So here's how to force it to only use UMTS/HSPA. Phone -> *#*#4636#*#* -> Phone information -> scroll to the drop-down list -> select "WCDMA only" -> wait for it to apply, then enjoy 3G. To enable EDGE again, select "WCDMA preferred"
When I try to connect to a T-Mo tower for data al I get is an icon in the notification area saying "Sign in to Network" =. When I hit that I am sent to a T-Mo page asking me to sign in. I give it my credentials and press login but nothing happens.
I've talked to T-Mobile and they cannot find anything. They've sent me to Google. Waiting for them to get back to me. In the meantime I figured I'd ask XDA. So, any ideas?
Relevant parameters:
LG Nexus 4
The phone is bone stock Android 4.3
The SIM is new (about 2 months)
I can make calls and text on T-Mobile.
The SIM works in my old Nokia N97 phone and talks to T-Mobile Edge data fine.
The phone connects to ATT HSPA data fine when I put an ATT SIM in it.
The phone connects to data abroad.
Airplane mode is not on.
Data is on.
Roaming is on.
WiFi is off
Airplane mode is off.
I have wiped the phone and started from scratch, no luck.
I have tried in Safe Mode, no luck. (So it's not some odd App interaction)
I have told T-Mobile to kick me off the network and then wiped and restarted, no luck.
I have been through all the APN setting with T-Mobile, all is well.
I have wiped caches, no luck.
TIA
I'd look up the APN details on here for tmobile. Cant find a link at the moment but i know there are a few out there. T-mobile people usually have no idea...
It sounds like something on the carrier's end though. quick search brought up several topics on xda but no real solution.
It has happened to me as well, but my data still works. Sometimes I just reboot it, or put it in airplane mode and it will go away.
Unless u never get data.
Sent from my Nexus 4 using Tapatalk 4
this happened toe last night as well, lasted about 3 hours or so. it connected to the towers jist fine, sometimes the signal bars turned blue, sometimes not. but no data flowed through, neither via lte or hspa+. i called tmobile to check if they had an outage, they said no. i had them reset my data connection, but that didnt help. eventually data started flowing via hspa+, then via lte an hour later. i did all the troubleshooting, it wasnt an issue with the phone nor sim card. it was a tmobile issue for sure.
Alright geniuses out there. I'm stumped.
I have a note 3 Att originally but now on Straight talk.
I got the system working on the lte network using the apn setup provided on their website
I now sow LTE and get decent connection rate but when i send a picture text or get one it wont go through
when i try to send it will just give you a failure message .
when i try to get one i will get a download box but it wont download through the network or WIFI
now before you ask have searched to no avail, I have changed the proxy to 66.209.11.33 and 66.209.11.34
i have changed the apn to 216.155.165
but it just messed up the phone or took away the lte and was forced to put everything back to the straight talk setup
but i still cant get picture messages
help.....
any ideas
dyson77 said:
Alright geniuses out there. I'm stumped.
I have a note 3 Att originally but now on Straight talk.
I got the system working on the lte network using the apn setup provided on their website
I now sow LTE and get decent connection rate but when i send a picture text or get one it wont go through
when i try to send it will just give you a failure message .
when i try to get one i will get a download box but it wont download through the network or WIFI
now before you ask have searched to no avail, I have changed the proxy to 66.209.11.33 and 66.209.11.34
i have changed the apn to 216.155.165
but it just messed up the phone or took away the lte and was forced to put everything back to the straight talk setup
but i still cant get picture messages
help.....
Click to expand...
Click to collapse
Seems like a settings collision, you won't be able to have LTE + MMS but you can have LTE with no MMS and MMS with No LTE
American bands/carriers confuse the hell out of me cause they're so awkward and trying to be different so they can lock their customers down.
It's not the lte I restored to factory and didn't have the lte and it still wouldn't do it
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Anyone else
Sent from my SAMSUNG-SM-N900A using Tapatalk
Wanted to take a moment and tell everyone. I ordered a new sim card. My network went from saying home in the upper left to att and everything is fixed I can get mms
Sent from my SAMSUNG-SM-N900A using Tapatalk
Just last night my 6P wasn't receiving any text messages. I can sent them and people receive them, I can make and receive phone calls. But can't receive a single text.
I tried factory resetting and still nothing.
Anyone have an idea?
Sent from my Nexus 6P using XDA-Developers mobile app
schmaltzy said:
Just last night my 6P wasn't receiving any text messages. I can sent them and people receive them, I can make and receive phone calls. But can't receive a single text. I tried factory resetting and still nothing. Anyone have an idea?
Click to expand...
Click to collapse
Check/change your Preferred Network Type by dialing *#*#4636#*#*
Network settings reset.
Check / correct your APN against the recommended settings for AT&T. You can find the correct settings everywhere.
Delete the APN and create a new one.
Go to AT&T and have them replace the SIM (free).
v12xke said:
Check/change your Preferred Network Type by dialing *#*#4636#*#*
Network settings reset.
Check / correct your APN against the recommended settings for AT&T. You can find the correct settings everywhere.
Delete the APN and create a new one.
Go to AT&T and have them replace the SIM (free).
Click to expand...
Click to collapse
Thanks! But I've tried all that.
Last night I took it into a best buy. They couldn't figure it out either. Another employee with AT&T slipped in his Sim card and he could send and receive texts.
So then we grabbed a new Sim and tied my number to it, still not receiving texts.
Working with AT&T over the phone to try and figure this out.
Sent from my Nexus 6P using XDA-Developers Legacy app
schmaltzy said:
Another employee with AT&T slipped in his Sim card and he could send and receive texts.
Click to expand...
Click to collapse
I would try your SIM in another phone. If the issue follows your SIM, then it is your AT&T account that has the issue.
hello this is my first post
i unlock the moto e4 verizon with unlock code and it was unlocked but the phone cant make calls anyone else have this problem with the moto e4 verizon
What network u trying to use ? GSM services will only work for data and text .calls just end
Why don't you flash the stock images from the unlocked variant?
Be default, Verizon lock prepay phones from making call.
Although that's interesting because call works for me using Mint Sim. Try factory resetting as well.
Had the same problem, and then noticed that there was no APN listed. After manually entering the APN info from my other T-Mobile phone, I was able to make and receive calls without any trouble. Only thing was that the network drops to 3G during the call--not sure what to do about that.
maybe worth a shot
change preferred network from 4g to 3g, make a call, and change preferred network back to 4g. It's been working for me in cricket that way. same thing in post #8 of this thread
harkay1 said:
change preferred network from 4g to 3g, make a call, and change preferred network back to 4g. It's been working for me in cricket that way. same thing in post #8 of this thread
Click to expand...
Click to collapse
is it a one time thing or do you have to keep doing it?
How did u get the unlock code from Verizon prepay?
Sent from my Moto E (4) using Tapatalk
guest_2011 said:
is it a one time thing or do you have to keep doing it?
Click to expand...
Click to collapse
one time thing for me, has worked after reboots
picsles said:
How did u get the unlock code from Verizon prepay?
Click to expand...
Click to collapse
got the code from ebay
The Verizon E4 Plus works fine for me after unlocked. Tested with both AT&T and Tmobile with no issues. I purchased yesterday at Target for $99 and requested $2 unlock code yesterday. Got code this morning and it works great.
For some reason the device automatically drops to 3G when making or receiving calls. However voice quality is good if not HD.
Overall this is a pretty strong device for under $100...shame is you cant unlock bootloader.
Here's a video showing receiving call and dropping to 3G.
After putting my Cricket sim card in, entering unlock code, and setting up the phone, I followed the "trick" so phone calls would stop dropping to 3G and stay on 4G LTE but it would not work. I tried the following:
1. Change to 3G, made a call, change to LTE, made a call and it still dropped/showed 3G
2. Change to 3G, made a call, and restarted phone. Change to LTE, made a call and it showed 3G still
3. Change to 3G, made a call, and restarted phone. Change to LTE, restarted phone, made a call and it showed 3G still.
The Cricket APN is set correctly as I see 4G LTE when not in a phone call. I am able to make/receive calls, sms, mms (for mms had to use Textra over the default Message+ app).
Any other ideas I can try to get phone calls to be on LTE?
zero2duo said:
After putting my Cricket sim card in, entering unlock code, and setting up the phone, I followed the "trick" so phone calls would stop dropping to 3G and stay on 4G LTE but it would not work. I tried the following:
1. Change to 3G, made a call, change to LTE, made a call and it still dropped/showed 3G
2. Change to 3G, made a call, and restarted phone. Change to LTE, made a call and it showed 3G still
3. Change to 3G, made a call, and restarted phone. Change to LTE, restarted phone, made a call and it showed 3G still.
The Cricket APN is set correctly as I see 4G LTE when not in a phone call. I am able to make/receive calls, sms, mms (for mms had to use Textra over the default Message+ app).
Any other ideas I can try to get phone calls to be on LTE?
Click to expand...
Click to collapse
mine also drops to 3G. nothing can be done about it.
guest_2011 said:
mine also drops to 3G. nothing can be done about it.
Click to expand...
Click to collapse
Hmm...someone on Slickdeals replied to me saying for Cricket, to get "HD-Voice", you need compatible Cricket phones, which the Moto E4 Plus clearly isn't --> https://www.cricketwireless.com/support/apps-and-services/hd-voice/customer/compatible-phones.html
Not a big deal about having phone calls drop to 3G. I was just curious because people and the wiki mention to do that "phone 3G/LTE" workaround.
I can't add any APN. On the Settings, I get a message "Access Point Name settings are not available for this user". There is no way for me to add any APN. Mobile Data works on my T-Mobile SIM.
Edit: Never mind. My bad. I was juggling two of these phones and only one of them had a SIM card. The one with the SIM card allowed me to add an APN.
But I wonder now how this is going to work when I travel abroad and have to use a SIM that would roam across multiple networks. I'd have to add each one manually? Without knowing which networks are available?
Phone(verizon e4plus ) took an ota while on att sim (was sleeping didn't notice til now ) now I only get busy signal tone when I call out I still have not and text messages just can't call out again without that dial tone happening