Hi folks
In the last 3 days, my trusty old phone has begun to act as if it is either possessed or with its own mind.
If I try to compose a reply to a text, random characters appear in the input field and then Attach dialog appears at random. If I try to back out, the text message just gets sent.
In the home screen, the browser is randomly launched with me touching the screen, or the browser icon mysteriously migrates from the dock onto the general screen
I activated 'Show touches' in 'Developer options', and it shows random touches of the upper and mid right-hand sides of the screen (without me actually touching the screen).
It started under Aurora 3.1 Update 5. I tried a complete wipe, but with no resolution. I installed Aurora 4.1, but the problem remains.
As I type this on an iPad, the phone beside me is running mad with the browser opening and selecting random tabs.
I've removed the protective cover to avoid the possibility of pressure from the sides doing a nasty.
Any ideas and advice greatly appreciated.
Naj
I suggest either:
A) Call priest to make an exorcism : p
B) GO into CWM, wipe cache and wipe davilk (just these 2) and flash the aurora release you are using again, on top of what you have.
You won't lose any settings and might help correct some files or systems setting that might eventually got corrupted.
And how this will help?
He said that has already done a full wipe, and flashed Aurora ICS 4.1 clean.
Seems that is a hardware damage.
same happened to me. your touchscreen is broken. i just gave it back and good thing i still have warranty. they replaced my screen for free. and also i had atmel, now i have synaptics. also DO NOT FORGET to flash stock 2.2
btw you know what was really pissing me off? i had random touches around section where the "send message" button was. so when i was typing, it sent every 5 words -.-
Have you tried a different Rom to see if you also have the issue, such as flash a stock version?
Sent from Odin's device!
Looks like hardware problem. I think no ROM will fix this...
Sent from my U8800
Thanks all for your comments.
I guess it is the digitizer. My phone is out of warranty, so it's a case of repair myself or replace. I don't feel like spending money on a new phone, so it's the former for me.
eBay has digitisers for around AUD$25.00. I am familiar with disassembling and reassembling the phone (dropped it into the toilet about 6 months ago!), so this should be a relatively cheap repair.
Thanks again
Naj
My first impression is water damage.
Özgürce said:
My first impression is water damage.
Click to expand...
Click to collapse
Perhaps ... however it is about six months since the accident occurred and it worked flawlessly until this point.
Naj
It's just the phone's way trying to tell you to buy a new one. I wish my phone did the same so I could get rid of it with good conscience! (And smash it with sledgehammer or similar heavy object. And after that shoot it with shotgun.)
Cinthiar said:
It's just the phone's way trying to tell you to buy a new one. I wish my phone did the same so I could get rid of it with good conscience! (And smash it with sledgehammer or similar heavy object. And after that shoot it with shotgun.)
Click to expand...
Click to collapse
Just try to sell it. I did it and I'm waiting for an Gnex
Cinthiar said:
It's just the phone's way trying to tell you to buy a new one. I wish my phone did the same so I could get rid of it with good conscience! (And smash it with sledgehammer or similar heavy object. And after that shoot it with shotgun.)
Click to expand...
Click to collapse
I'd really like to buy a shiny new one. However, a decent phone will involve either a substantial out-right purchase price or a 2 year commitment with a phone carrier.
Anyway, every phone has its annoyances that make you want to turn it into fine powder! I hear of people disappointed even with the Samsung Galaxy SIII! However the X5 has been okay for me. It recovered well from a previous dunking in the toilet - courtesy of my beloved - and generally works great with Aurora.
I have already ordered another digitizer for AUD$21.05 including tools. If the repair is successful then I have a fully working phone after a very small outlay.
Naj
you may need a firmware update of your touchscreen
you may need a firmware update of your touchscreen
Well, shucky darn and slop the chickens - she's healed, healed I say!
The phone has been working perfectly for the last 2 days - no reflash, no reboot, no nothing.
And here I am with a new digitizer on the way.
I did not even resort to cantations and sacrifices.
Naj
Problem
Najnesoog said:
Well, shucky darn and slop the chickens - she's healed, healed I say!
The phone has been working perfectly for the last 2 days - no reflash, no reboot, no nothing.
And here I am with a new digitizer on the way.
I did not even resort to cantations and sacrifices.
Naj
Click to expand...
Click to collapse
How you did to repair that?
same problem, help pls :x
Skullk said:
How you did to repair that?
same problem, help pls :x
Click to expand...
Click to collapse
Just make a new thread. Why resuruct?
Sent from my Desire HD using xda premium
Somcom3X said:
Just make a new thread. Why resuruct?
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
because its the same problem...
any ideas?
Just to make it clear, I had to replace the digitiser in the end
Naj
Sent from my U8800 using xda premium
Najnesoog said:
Just to make it clear, I had to replace the digitiser in the end
Naj
Sent from my U8800 using xda premium
Click to expand...
Click to collapse
Thanks for the help
Related
Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Seems 50/50 whether they will cover it or not really.
i had a h/w issue and an unlocked bootloader and they still charged me $55 for a replacement
good luck
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
Daswolven said:
Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Click to expand...
Click to collapse
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
liam.lah said:
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
Click to expand...
Click to collapse
1-888-216-4736
Nexus One specific hotline. They're nice people.
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
Click to expand...
Click to collapse
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
zachthemaster said:
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
Click to expand...
Click to collapse
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
ChillRays said:
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
Click to expand...
Click to collapse
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
liam.lah said:
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
Click to expand...
Click to collapse
i have that as well on cyanogen 506. honestly it should be fine.
if it sticks, clean the ball with a very miniscule amount of alcohol, it'll break the dirt down and youll be good to go. or just dont think about it everytime you touch it (i used to be that way and now im better off. ha)
oh and a friendly tip.
EVERYTIME you're done using the TB, WIPE IT ON YOUR SHIRT or something cloth. thats the best way to clean it. up and down on your shirt. side to side even too
zachthemaster said:
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Click to expand...
Click to collapse
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
ChillRays said:
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
Click to expand...
Click to collapse
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
zachthemaster said:
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
Click to expand...
Click to collapse
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
ChillRays said:
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
Click to expand...
Click to collapse
no problem man. it definitely offers enough protection. but thats my personal use, i handle the thing like a new born so if thats any indication then ya. if you're gonna drop it... dont. haha
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
Click to expand...
Click to collapse
I've had it since release. I ordered it about 30 minutes after the google.com/phone site was up and running. I am always careful with my devices, and use cases and protectors. My phone has never been dropped or mishandled. By way of example, I also got my G1 on release day, and when i got my nexus I was able to sell it on Ebay for $250 with a review about the immaculate condition of the phone he had received. He said it looked like it just came out of the original box.
I hold babies with less precision and attention.
Easy fix
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
miketuesday said:
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
Click to expand...
Click to collapse
You know, I would try this if the replacement hadn't been delivered to my doorstep like 5 minutes ago. Downside = I suppose I will need to run stock for a few weeks in case they refuse to accept the return because of the bootloader. Will make me appreciate devs all the more.
UPDATE: AAARRRGGGHHHHHHH!!!!! I AM RESTORING MY BEAUTIFUL PHONE TO STOCK STATE! OMFGPLSGODWHYISTHISHAPPENINGTOME! WILL BE RUNNING STOCK FOR A WEEK OR SO AFTER. HUGE CAN OF SUCK.
Update: okay, so this isn't that bad. Sigh.
Hi all,
About 2 weeks ago I noticed the bottom left of my screen would activate by itself repeatedly. This mostly seemed to happen when I was trying to type something. It carried on for a while so tonight I flashed a romkitchen rom (2.3.3) (I was on 2.2.1 before), thinking it might be a bug in the system somewhere. Well the problem is still there and I;ve discovered it's always that same corner of the screen that does it no matter what orientation I have it in. I can't even sign into the market at the moment because it makes it impossible to type and the screen ends up freezing until I press the home screen.
Is there anything this could be other than a hardware issue? I did a full factory reset etc during the flashing process.
If I need to send it back would I need to flash it back to stock? I bout my phone from O2 in the UK, where can I get the correct firmware? samfirmware has loads but how do I know which one I need?
Thanks in advance!
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
You might want to edit the topic title, although it is quite funny. Read it and think a bit.
ROFLMAO
That is by far the funniest thread title I've seen on here yet
It does sound like a hardware issue though.
Hehe....nice title
Sent from my GT-I9000 using XDA Premium App
FuryriderX said:
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
You might want to edit the topic title, although it is quite funny. Read it and think a bit.
Click to expand...
Click to collapse
simply THE BEST title so far!!!! cant stop laughing here!!!!.....sorry
Yeah I agree with the person who suggested it was a hardware issue. Always worth getting someone to check it out for you
Tell it to stop or it will go blind.
let him touching if it gives him pleasure.
Hahahahahahahahaaaa!!!!
UnsecWifi said:
Tell it to stop or it will go blind.
Click to expand...
Click to collapse
Sent from my GT-I9000 using XDA App
is it happening only while phone is being charged or all the time?
FuryriderX said:
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
Click to expand...
Click to collapse
No water damage or anything. I do use a screen protector but it looks flawless in the affected corner
rizzy123 said:
is it happening only while phone is being charged or all the time?
Click to expand...
Click to collapse
It happens at random. Sometimes it works fine. Not related to being plugged in though
I know someone that had the same issue, though it was with the Vibrant (not i9000m). He sent it to samsung, but it still has the same problem, though not as frequent. I haven't seen him in a while so I'm not sure if he ever got it resolved...
sixshot84 said:
No water damage or anything. I do use a screen protector but it looks flawless in the affected corner
Click to expand...
Click to collapse
Just to eliminate all possible outside influences, take the protector off and clean the screen really well - and see if it still does it. If it does, then bring it in and try your best to be convincing
FuryriderX said:
Just to eliminate all possible outside influences, take the protector off and clean the screen really well - and see if it still does it. If it does, then bring it in and try your best to be convincing
Click to expand...
Click to collapse
I'll see how it goes with the protector off. I think my screen is failing though as now on occassion the screen will completely freeze and I have to put it to sleep and wait a few minutes for it to start working again.
Can anyone point me in the direction of carrier specific stock firmwares? I can only find stock android ones.
Thanks,
UnsecWifi said:
Tell it to stop or it will go blind.
Click to expand...
Click to collapse
this is so true
I've had the same problem. Unlocked SGS on Orange UK. The problem was on/off for a while but eventually got so bad I couldn't use the phone, removing screen protector made no difference.
I stuck an old Froyo build on and took it into carphonewarehouse, they sent it off and it was fixed in their repair centre. No problems since and that was 4 months ago.
Not sure how you would go about getting the operators rom on there but I'm sure you can mess around with Kies to get it to download the one you want.
sixshot84 said:
Can anyone point me in the direction of carrier specific stock firmwares? I can only find stock android ones.
Thanks,
Click to expand...
Click to collapse
Try samfirmware.com, down at the botton of the GT I9000 firmwares are the provider's ones.
beardedwonder said:
I've had the same problem. Unlocked SGS on Orange UK. The problem was on/off for a while but eventually got so bad I couldn't use the phone, removing screen protector made no difference.
I stuck an old Froyo build on and took it into carphonewarehouse, they sent it off and it was fixed in their repair centre. No problems since and that was 4 months ago.
Not sure how you would go about getting the operators rom on there but I'm sure you can mess around with Kies to get it to download the one you want.
Click to expand...
Click to collapse
Think that's what I'll have to do then. Hadn't thought of using Kies, thanks for that. I'll whack a stock 2.1 rom on there and see if it will update to 2.2 through kies.
DMD9 said:
Try samfirmware.com, down at the botton of the GT I9000 firmwares are the provider's ones.
Click to expand...
Click to collapse
Thanks, it's a bit unclear which one is what. I'll look into it a bit more.
P.S. how does the multi-quote work on here. When I select the threads I want to quote and press post reply nothing happens
Hi. My screen has a touch imput free area on the top part of it. It is about a half inch, just bellow the notiffication bar. My phone is rooted, and i have hotspot enabled. Other than that is stock.
Plrase advise me as to what i can do. If there is nothig i can do, is my warranty voided because root? Who should i contact for warranty? Att or motorola?
Sent from my MB860 using XDA App
Which method did you root your phone with?...
Sent from my MB860 using xda premium
I dont remember. I was rooted, and than updated my phone to the latest moto release. Lost root and than i had to flash somethig to get root back and than to unlock the hotspot app.
This was about 2 or 3 months back. All was ok till about a month ago, when i dropped the phone to the floor. Noticed the screen issue shortly after. Not sure if the drop caused this tho. There are no scratches on the screen, and it had a silicone case on it.
Sent from my MB860 using XDA App
Anyone?
Sent from my MB860 using XDA App
Bump...
Sent from my MB860 using XDA App
Is my warranty voided because of root or not? If not, than who do i contact? Att or motorola?
No help? Anyone?
Sent from my MB860 using XDA App
do you think the problem came from dropping your phone or were you messing with something on your phone? and yes your warrentty is voided, but you could get your own new screen on ebay for like 30 buxs and fix it yourself
Not sure if the drop caused it. Maybe. I noticed the pb soon after. I didn't mees with the phone, other than rooting and enaibeling hotspot.
The screen on ebay, is it the same as the stock one? Same quality?
Sent from my MB860 using XDA App
Try a advanced restore of pds.img from the cwm only to see if that fixes your problem.. Thats if you did backup from cwm..
No, i didn't back up anything. Just rooted. I barely mannaged to do that.
Sent from my MB860 using XDA App
My phone had the same thing and I sbf'd back to 1.26 and took it back no problems. Mine was also unlocked.
Sent from my MB860 using XDA Premium App
I also have that problem, the problem is with the touchscreen not the software. At first, the touchscreen will not work for sometime you'll need to turn the screen off and on again. The problem will start more frequent. Then, the touchscreen on some part of the screen will not work at all. Only to fix is to call ATT for a repair. But, I live in Thailand and I brought mine at US. So, it not worth sending it back. I buy the touchscreen off ebay for $60 and change it myself. Working great now.
Pretty cheap on ebay, some for $40. My screen started acting the exact same way. I honestly believe it's heat damage. I remember reading that there are layers of the glass that are glued together. Extreme heat could cause the layers to come apart enough that sections of the screen are unusable.
My screen is exactly as the OP said, about a half-inch from the bar at the top. I noticed it soon after I started mounting the phone in my car near the top of the windshield where it could get some steady sunlight (obviously I didn't realize it was doing that until I noticed this problem).
I just ordered my replacement off ebay and will give it a shot. It's worth $40 if it'll let me use my phone properly again and hold off having to get a new phone prior to my upgrade price kicking in.
Hopefully installation won't be too hard. Good luck to the rest of ya!
This happen to my boyfriend's phone recently as well. I posted everywhere trying to find a solution but no one could help. It started to get worse after about a week or so where another section, towards the bottom of the screen, became unresponsive as well. My boyfriend finally called Motorola and sent it in for repair. We don't have ATT's insurance so we didn't try that way. Anyways, he's suppose to receive the phone this Monday...we'll see if it's fixed.
ulkesh said:
Pretty cheap on ebay, some for $40. My screen started acting the exact same way. I honestly believe it's heat damage. I remember reading that there are layers of the glass that are glued together. Extreme heat could cause the layers to come apart enough that sections of the screen are unusable.
My screen is exactly as the OP said, about a half-inch from the bar at the top. I noticed it soon after I started mounting the phone in my car near the top of the windshield where it could get some steady sunlight (obviously I didn't realize it was doing that until I noticed this problem).
I just ordered my replacement off ebay and will give it a shot. It's worth $40 if it'll let me use my phone properly again and hold off having to get a new phone prior to my upgrade price kicking in.
Hopefully installation won't be too hard. Good luck to the rest of ya!
Click to expand...
Click to collapse
Did your touchscreen come with the adhesive? If not, you'll need to be extremely careful when you remove the old one cause you'll need the adhesive or you'll need the two sided tape with <0.25mm thick and apply it to around the touchscreen and remember to apply it as a close system or the dust will go under your screen.
If you need more info just PM me
I think i.ll call moto.
lakergirl21 said:
This happen to my boyfriend's phone recently as well. I posted everywhere trying to find a solution but no one could help. It started to get worse after about a week or so where another section, towards the bottom of the screen, became unresponsive as well. My boyfriend finally called Motorola and sent it in for repair. We don't have ATT's insurance so we didn't try that way. Anyways, he's suppose to receive the phone this Monday...we'll see if it's fixed.
Click to expand...
Click to collapse
Did u get it back? Is it fixed?
Sent from my MB860 using XDA App
Mine had the same issue, ive unlocked, rooted, modded the rom and radio, so no going to ATT, instead i took it to UbreakItIFixIt, just google them, best $99 i spent and kept all my custom goodies!
Sorry I haven't responded, hopefully you got your phone fixed but just in case you haven't...The phone came back and he hasn't had a problem with it whatsoever. The rep on the phone didn't know what was wrong with it or what they did to fix it but whatever they did, it worked. It took about a week or so to get the phone back and the only thing he had to pay for was shipping the phone out.
The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben
breeezzz said:
The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben
Click to expand...
Click to collapse
I think it may be a fault in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Click to expand...
Click to collapse
I'm fairly sure it was quite loose right when I took it out of the package. It pretty much slipped off kind of like a soapy sticker. This can't be right, can it?
Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Click to expand...
Click to collapse
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk
ltdanno360 said:
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.
So the part is defective and they wont replace it free?
Nice business model. Sounds shady.
Sent from my MB860 using xda premium
Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund
sebbo90 said:
Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund
Click to expand...
Click to collapse
Thanks so much for the input guys.
let me gess did you buy from repair universe ive heard people say that there lcd screens and digitizers were broken upon arival and the company failed to make good on it claimed they were broke during installation (soo bs ) :banghead:
Sent from my MB860 using Tapatalk
breeezzz said:
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.
Click to expand...
Click to collapse
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App
pre4speed said:
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk
nosit1 said:
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
I agree, but like you said. When you are dealing with an internet company with no supposed phone support, sometimes that's what needs to be done. Although I did eventually find a phone number for them, I didn't need to use it before they finally made it right.
Sent from my MB860 using XDA App
Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.
Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.
bump
I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app
Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app
Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app
I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!
I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app
Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.
im also having this problem but i dont live in the US. how can i go about fixing it?
redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.
can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!
2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !
Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk
Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?
I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.