Related
Repost from the Rogers thread, but the Bell unit deserves its own thread too:
Just got back from my local Bell corporate store, proud new owner of a Bell Galaxy Tab that I can't take home until tomorrow morning (talk about a
sleepless night for a gadget freak).
Device is $649 CAD, as expected, and it's data only, as expected.
There are *no* contract subsidies for this device, retail price is the only price.
They're rolling out a new "Flex Plan" to go with the device, $20/500mb, and if you exceed the 500mb, it goes up to $35 for up to 5Gb. It's a pretty
damned good plan, and especially good considering it's a CANADIAN plan.
If you keep the plan, you get a $50 bill credit after the second month, to further sweeten the pot.
The catch is, you MUST sign up for the no-obligation month-to-month plan to even buy it, and there's the usual (for Canada) $35 "activation fee", same as
any other device sold by a carrier.
The device itself was a pleasant surprise, based on all the literature/leaks, I was expecting the traditional white backed Tab. But this one has the same
textured/patterned (and grippy, btw) black/gray back as found on the AT&T (and Rogers) units, but with absolutely no carrier branding. The sales rep
said they may carry the white-backed model in the future as well, but at least for this first shipment, they're all black.
Model number is GT-PT1000M, so one could expect it to be very similar to International models, sans voice.
Finally, corporate stores have received 2 (count 'em, TWO) units each, and independent dealers may not get any right away, so they will be in short
supply at launch.
im debating wether or not to go into a bell store tomorrow. Im debating between this and a dell streak...not really sure yet. 2 per store sounds like i wont be getting one tomorrow anyways
socksfelloff said:
im debating wether or not to go into a bell store tomorrow. Im debating between this and a dell streak...not really sure yet. 2 per store sounds like i wont be getting one tomorrow anyways
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I'd hold off on the Streak if you really want one, since Dell US will be selling unlocked Streaks with Froyo already installed very shortly, like in time for Black Friday from all reports.
DELL's support sucks ass. Come on, 6 months to get the streak some froyo? We are ad portas of getting gingerbread. I'll keep my tab with all its imperfections.
Sent from my SGH-T849 using XDA App
calin75 said:
DELL's support sucks ass. Come on, 6 months to get the streak some froyo? We are ad portas of getting gingerbread. I'll keep my tab with all its imperfections.
Sent from my SGH-T849 using XDA App
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Just remember that the Galaxy S launched BEFORE the Streak did, and it's just now getting official Froyo in some regions too (none of which are Canada).
yeah I might hold off, i wish i could find a tab and a streak to play with side by side lol
That's why I returned my captivate and kept my nexus one.
Sent from my SGH-T849 using XDA App
I just couldn't give up the 4" SAMOLED. This is my fourth Galaxy S device, Tab I guess makes five.
Sent from my SGH-T959D using XDA App
:O I am definitely visiting the bell store tomorrow and hope they are in stock.
I should also mention they have a $10 Bell Mobile TV plan that doesn't use your data bucket, and the store I was in actually already had accessories:
Two different Roots sleeves (one a nylon zipper job with external pockets for other crap, one a pleather book cover sleeve that you slid the Tab in from the side and secured with a magnetic flap) and a generic pleather folio that used elastic to hold the Tab in place and a leather slide flap to secure it closed.
Plus Futureshop here already has Zagg full body Invisibleshields for them ($39).
This is totally better than the Galaxy S launch up here, where there wasn't **** for accessories for weeks.
What they did NOT have were extra 30-pin cables or car chargers.
So the bell store at Fairview mall refused to sell me one without signing a plan. Even though I'm an exsisting customer.
Really? I just got mine half an hour ago with no plan and no activation fee. It was funny they had to check the release date then just sold me it and said i was the first to own one bought at that store. I find it strange that the stores only recieved two of them, store thought so too. Im sooo happy its finally mine
Ice dream angel said:
Really? I just got mine half an hour ago with no plan and no activation fee. It was funny they had to check the release date then just sold me it and said i was the first to own one bought at that store. I find it strange that the stores only recieved two of them, store thought so too. Im sooo happy its finally mine
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Are you in toronto? If so what store did you go to?
socksfelloff said:
Are you in toronto? If so what store did you go to?
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No sorry I'm in Sudbury
Lol i've been to 4 stores across the gta. No one has them except the store at fairview.
yet the guy in Sudbury gets one? Lol?..
Just got mine at the Waterloo store (im from GTA). Loving this thing already. I bought it at full price and I am on the $20 TabFlex month-to-month.
socksfelloff said:
Lol i've been to 4 stores across the gta. No one has them except the store at fairview.
yet the guy in Sudbury gets one? Lol?..
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Lol I was so suprised that it actually had two in stock I thought for sure I'd have to wait a few days or weeks. We actually have three bell stores in our small city, the one I went to was the only one with them. Its the first time I actually like being here.
Sent from my GT-P1000M using XDA App
Can you make phone calls with that thing? or is it like in the States?
anyone can tell me if it's locked and if there's the same bell system app that the Galaxy S?
calin75 said:
Can you make phone calls with that thing? or is it like in the States?
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from what i've read in the news only those in the US are locked for call
I called and complained to Verizon about the LTE upgrade and the woman was very nice and sent me a box. I just dropped my xoom off at FedEx to head in for upgrade. Maybe if you call they will do the same or I just got lucky. Just wanted to give everyone a heads up!
Sent from your Moms EVO using 4G speed
So what's the end result? When do you get your Xoom back?
I called and they didn't offer anything. 6 1/2 months and still nothing!!!
4g is no good for me Verizon doesn't even have it here in the part of georgia i live in..yet they have it in Atlanta..sucks...oh well.Then when i asked them when it would be available in my area they said have no idea...argh
The retention rep pretended to be out of the office when I called.
Got it back yesterday, all is good, was wiped clean, not any real changes I can see. I'm in the Tampa market and I can say Verizon 4g kicks sprints 4gs ass hard. If I could get my unlimited sprint plans on Verizon I would change today.
Sent from my Xoom using XDA App
Got pics for proof?
Sent from my Xoom using xda premium
hammer4203 said:
Got pics for proof?
Sent from my Xoom using xda premium
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Wow, really?! No smiley or anything? You think he's just plain lying?
If this were the Moto support forums, I'd want to see pics too because it gets pretty deep over there. This site does not truck with BS artists and those things have a way of working themselves out here. I trust the OP more than the whole batch of Motoxprts combined. (They aren't all pieces of crap but they had a bit of a credibility problem for a while there. I can understand the caution, but I'm content with the OP's statement.)
Sent from my Xoom using xda premium
"Caroline" Verizon customer service ID 2047489
Im calling BS till Pictures are shown of the upgraded device. I spoke with both Motorola and Verizon yesterday for approximately an hour each, Supervisors in customer retention et cetra, they sure were not offering to send a box to my door to ship it to moto for a upgrade (I know, I asked) spoke to "Caroline" Verizon customer service ID 2047489 and her supervisor. Try giving them a call their as clueless as the deceptive Motorola staff.
i already have a box for a different issue. You think if I send it in they will fix it and throw the lte upgrade in for the heck of it?
How about going into settings and getting a pic of u holding up ur 4g upgraded xoom. Where it shows the build and version. The reason it's hard to believe is that so many of us have called and gotten no box to ship ours out. I have called and gone to every vzw store within 150 miles. None of them have had a xoom upgraded yet. As far as I'm concerned motor can send my 2 4g cards to my door! The damn bionic is crap! Why would I trust a cheap tech to put my cards in without screwing them up?
Sent from my Xoom using xda premium
As soon as I figure out how to get a pic on here I will. I just called and said I was told I was getting a box to send it in. The person didn't have a clue what I was talking about and got a supervisor that did know, she apologized and sent me a box, it was that easy. She probably wasn't suppose to do it but all Verizon employees and Verizon contractors as well as fortune 500 customers have all received the upgrade. It does exist.
Sent from my Xoom using XDA App
i find it interesting that verizon would offer to send you a box since, to the best of my knowledge, motorola is the one performing the upgrade?
not calling BS, just a little odd that vzw would be sending it.
I work for Verizon Wireless Corp here in Lansing Michigan as a retail sales rep. I had sent my xoom tablet in a couple of weeks ago during an Employee Only offering to test the process of upgrades to the Motorola Xoom. The whole process took about 4 days including the ordering of the box they send you. Was kinda hesitant due to the fact that I really customized alot of settings ... apps that arent avail any more..etc., So I sent it in without backing anything up (took a "Big" risk of losing my stuff), once I got it back my xoom had plastic protection on the screen , documentation of what was installed and a new build number " HLK42B ". Once I turned my device back on with fingers crossed.... all of my apps, movies, settings everything was how i left It. Was very satisfied with the care they took and notifing me along the way by email once recieved, completed , and sent from repair location. The 4G in my area is beyong what I expected. For those on the fence well worth sending it in.
Sent from my Xoom using XDA Premium App
BRIVAL711 said:
For those on the fence well worth sending it in.
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If I only could!!!!! I've been waiting 7 months!
3_D said:
If I only could!!!!! I've been waiting 7 months!
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Lol I'm with you on that one.
I call BS on the OP unless he's a Verizon employee, which it doesn't sound like.
Been a member on the forums since 2008 and still doesn't know how to attach a pic...lol?
Oh well, we're still waiting. I've called, gone into Stores, came out with diddly. Sent a complaint to the State Attorney General of Oregon about it to see if that expedites anything.
And the Fortune 500 Customer thing doesn't make sense to me. I'm an IBM employee, have my IBM discount, last I checked we were at #18 on the Fortune 500 list. I get no preferential treatment....weird
I still have my March 4th email promising the 4G upgrade " Coming Soon ". I don't think anyone would agree that 7 months was soon.
I just got off the phone with Motorola Support (800-734-5870). They still told me end of this month. I very politely asked him to look at the nearest calendar and tell me what date it says...these guys are idiots and MOT is a joke.
Seems like those fools haven't a clue I'm going to the store 7 * in the past week and they told me it was going to be there by the 21st. Then they told me he was going to be there on the 25th. The 26th. The 27th. The 28th. Customer service so they can overnight me 1. But in order to do so I would have to cancel my account again. Ughhh, help??
Sent from my HTC One X using xda premium
Wait like most everyone else?
Of course they have no clue. AT&T encourages hiring drones who have no interest in phones nor any discernible sales skills, in exchange for working more hours for less pay, in a "union" that does nothing but dock your pay for dues. They're told to toe the company line and have no individual thought, lest they risk termination.
That being said, most employees don't CARE when the phone will be out, or if you're waiting for one. They're trained to sell TODAY, to hype whatever is in stock, so they get paid, and more importantly AT&T gets paid.
Yeah, I got a nice " we have other phones that work" and I said " not really, but honestly I just want to know if u have s3 in the back" they do, just waiting on Samsung to greenlight the launch! Fml right most everyone?
Sent from my HTC One X using xda premium
I got lucky today and walked into my local corporate store and asked if they had any. They said they had one that was a preorder returning I could see it. I asked them if I could buy it and they said no and the manager said to hold on a minute. She went into the back and made a phone call and came out and said if I wanted it I can buy it.
I'm stoked I got so lucky.
Sent from my SAMSUNG-SGH-I747 using xda premium
Just got an in-store update saying the in-store availability is yet to be determined.
Ugh. I can't believe it.
Sent from my HTC One X using Tapatalk 2
my store says tomorrow...but as a back up i still pre ordered thru the store and having it shipped to my work...just did this around 7pm EST and my BB preorder is still nowhere in sight...
send2amrish said:
my store says tomorrow...but as a back up i still pre ordered thru the store and having it shipped to my work...just did this around 7pm EST and my BB preorder is still nowhere in sight...
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Ha. I did the same thing at the same time. I will be following your progress. Hope I get mine first. Lol.
Sent from my HTC One X using Tapatalk 2
If I don't get this phone tomorrow I'll be like Arnold in predator, all shirtless covered in mud with a torch yelling like a mad man. Yeah. It's like that lol
Sent from my HTC One X using xda premium
Im a VZW customer. I ahvent ventured into other carriers threads till I saw this.
I had a similiar experience today. I expected your phones out on the 21 and then maybe 28th. I figured theyd at least have a floor model I could hold in my hands to just play around with.
nothing there. the woman had never even heard of the phone and said i should buy an iphone. I laughed and said nothanks and left.
I didnt realize how bad yall have it. seems this is common from the comments here.
Compared to teh VZW store in teh same mall it was night and day. Im not trolling if it comes off that way. I was so envious of you all.
The T-Mobile store in my local mall had one on display! I was very eager to actually play with the phone and see how it felt and looked. The Pebble blue looks nicer than I thought it would but I will stick to the white one I preordered on Verizon. I never should have gone in there! Now the wait is just that much more annoying.
So I go to my nearest local at&t store and when I ask for it they said I think we have it on display, but not in stock. Maybe will get stock later from delivery. I go to my next nearest store, and they have it on display as well. I ask him to get me one and he says they have none in the back. I have a definite contact that would hold one for me at his store but its an hour from me but I was about to take the road trip. As I left the 2nd at&t store, I get in my car and the 2nd at&t store rep calls me on my phone and says I found some in the back they were in my managers office. I go back and purchase it off contract. I dare ask for any available cases, he goes to the back again and says they cant find none but one pink one. I said no thanks, no offense to pink cases.
So with that being said, who's fault is this? I actually think it's LG's fault for not pushing for a bigger launch. They dont seem worried, oh well I got one and I'm liking it. Gonna root it and debloat this poor bloated G2. I just hope the battery life is better than my sgs4, I'm using whatever charge it came with today. It sort of reminds me of my nexus 4, the double tap to turn on/off is a stock feature I thought I would never see.
Anyone else with a similar experience? Maybe companies should not launch on Friday the 13th??
SysAdmNj said:
So I go to my nearest local at&t store and when I ask for it they said I think we have it on display, but not in stock. Maybe will get stock later from delivery. I go to my next nearest store, and they have it on display as well. I ask him to get me one and he says they have none in the back. I have a definite contact that would hold one for me at his store but its an hour from me but I was about to take the road trip. As I left the 2nd at&t store, I get in my car and the 2nd at&t store rep calls me on my phone and says I found some in the back they were in my managers office. I go back and purchase it off contract. I dare ask for any available cases, he goes to the back again and says they cant find none but one pink one. I said no thanks, no offense to pink cases.
So with that being said, who's fault is this? I actually think it's LG's fault for not pushing for a bigger launch. They dont seem worried, oh well I got one and I'm liking it. Gonna root it and debloat this poor bloated G2. I just hope the battery life is better than my sgs4, I'm using whatever charge it came with today. It sort of reminds me of my nexus 4, the double tap to turn on/off is a stock feature I thought I would never see.
Anyone else with a similar experience? Maybe companies should not launch on Friday the 13th??
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This is why I ordered on AT&T website. I placed the order 9/10 at 11pm and it was in my hands on 9/12. I hate dealing with local AT&T stores, at least in the DC/Metro area.
ordered the friday it came out on 9/6 was in my hands monday morning, have been in contact with the guys on IRC, hope we can get this thing cracked soon. =P
Same here. Premier order was even worse. I actually ended up getting one in store this morning. My premier order is still processing from the 11th. Will refuse it when it comes since I can't cancel according to them even though it hasn't shipped.
Sent from my LG-D800 using Tapatalk 2
ratchetjaw said:
Same here. Premier order was even worse. I actually ended up getting one in store this morning. My premier order is still processing from the 11th. Will refuse it when it comes since I can't cancel according to them even though it hasn't shipped.
Sent from my LG-D800 using Tapatalk 2
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Click to collapse
Bottom line is At&t employees are bunch of dummies. Kidding. Im sure people are quite smart going in but once theyve been in the cluster F ( that is At&t) they are screwed. At&t tells them what phones to push ( Iphones, S4's HTC's etc) and all the others are just fillers. Ive been into at&t stores before and educated the sales rep about the phones they have on display and in most cases they dont even care. This is your freggin job people!! Hello???!!! I ran into the same thing when I purchased the LG OGP - they were clueless and kept wanting me to take a look at the HTC One! Im sure its partly LG's fault but end of the day (IMO) its not just At&t employees that are clueless, Ive encountered the same thing at TMO and Verizon stores too. Never set foot in a Sprint store so I can comment on them.
boogie2001 said:
Bottom line is At&t employees are bunch of dummies. Kidding. Im sure people are quite smart going in but once theyve been in the cluster F ( that is At&t) they are screwed. At&t tells them what phones to push ( Iphones, S4's HTC's etc) and all the others are just fillers. Ive been into at&t stores before and educated the sales rep about the phones they have on display and in most cases they dont even care. This is your freggin job people!! Hello???!!! I ran into the same thing when I purchased the LG OGP - they were clueless and kept wanting me to take a look at the HTC One! Im sure its partly LG's fault but end of the day (IMO) its not just At&t employees that are clueless, Ive encountered the same thing at TMO and Verizon stores too. Never set foot in a Sprint store so I can comment on them.
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I've experienced the same thing from AT&T, T-Mobile, and Verizon. Almost none of the reps that I've spoken with are knowledgeable on phones. I went to a Verizon store wanting to purchase an HTC Droid DNA and was directed to a Note II. I advised him of the reason I was interested in the DNA. Not interested in the Note for the same reasons.
boogie2001 said:
Bottom line is At&t employees are bunch of dummies. Kidding. Im sure people are quite smart going in but once theyve been in the cluster F ( that is At&t) they are screwed. At&t tells them what phones to push ( Iphones, S4's HTC's etc) and all the others are just fillers. Ive been into at&t stores before and educated the sales rep about the phones they have on display and in most cases they dont even care. This is your freggin job people!! Hello???!!! I ran into the same thing when I purchased the LG OGP - they were clueless and kept wanting me to take a look at the HTC One! Im sure its partly LG's fault but end of the day (IMO) its not just At&t employees that are clueless, Ive encountered the same thing at TMO and Verizon stores too. Never set foot in a Sprint store so I can comment on them.
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Well I used to work for At&t and I can tell you that they do not really care which phones you buy (to an extent). They only really make money off of contracts. The problem is that they only educate workers on the more popular phones, so they tend to show you a Samsung so they don't look stupid since they know nothing about LG. The problem is that they are really pushing you to increase your MRC (Monthly Recurring Revenue). So they want things like Mobile Protection Pack and they encourage you to add a line or buy marked up accessories. It doesn't matter which phone you buy. They spend very little time teaching employees about a Snapdragon 800 and lots of time about the 5 key behaviors of sales. I just happen to be a hardcore phone enthusiast so would be able to talk with customers about every phone. So this is the real reason behind another terrible LG launch. Like the G Pro. At&t only cares about phones that will bring in more customers so they can increase sales, like iPhones. plus people who buy iPhones tend to buy more accessories and have multiple cases. And people like us tend to shop online and only buy store accessories when we're desperate and are waiting for our case from Amazon to arrive. So there you have it guys.
I agree.
Sent from my LG-E980 using xda app-developers app
Verizon employees keep telling me this phone is crap when I try to go buy one. They told me they have only sold one and it was returned. But this contradicts everything ive read. It has outstanding reviews. Any ideas?
most likely bc they don't get paid out well on it, or know nothing about it and would rather sell you an iphone or a moto x.
Or Droid since those are Verizon most advertised phones. Lg is underrated making the pretty much the best phones since ca one year now.
Sent from my LG-E980 using xda app-developers app
Wheelchairmitch said:
Verizon employees keep telling me this phone is crap when I try to go buy one. They told me they have only sold one and it was returned. But this contradicts everything ive read. It has outstanding reviews. Any ideas?
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Lol. Please tell me you can see a crappy sales pitch when you hear that. They most likely dont know what their talking about.
Ya definetly can tell, but my dad cant lol. Hes picking it up for me and they are feeding him the lines. He doesnt think I should get it now. Hate Verizon
Verizon sales reps have a $100 accessory quota and will talk down any phone with little choice in accessory.
Sent from my Nexus 7 using Tapatalk 2
Yeah took my VZW rep 10 minutes to turn on the phone. Couldnt find the power button to save his life...LOL
Moto pretty much owns Verizon and Samsung spends way too much on marketing. LG is kind of out of the picture unfortunately.
Interestingly enough, I stopped by my local Verzon (Corp Store) to check out the flip case for the G2 and the Sales Rep said, "they don't carry accessories until the phone is released" and that the "G2 is available for pre-order only." I asked to speak to a Manager who said the same thing only added a condescending "I have been the Mgr here for years and know my inventory."
I thoroughly enjoyed whipping out my G2 and dropping a "well I guess I'm from the future?!" They spent the next 30 minutes finding the phone in their inventory and asking each other about specs, selling features, etc.
Bottom line: Verizon doesn't care about the G2. However, they're all trained up on the motox, S4 and upcoming 5S
Had the same experience on Friday. Pretty much told me the phone was garbage and I would be bring it back. Tried selling me the S4 (coming from the S3 lol), or the Moto X.
edsceao recognition
FWIW, my sales rep literally had never heard of the phone and I had to show her which one it was. She also knew absolutely nothing about the device when it came time for her to activate it. I had to show her where the power button was, etc...
Same experience with me. The idiot sales rep tried to sell me an HTC One when I asked for the G2. She claimed it was much better phone and was very excited about showing me the new cases for it too. I hate dealing with these people.
They have too much current inventory belonging to their moneymaking manufacturers and too high of incentives to keep you in the "droid" family. The guy at the corporate store by me didn't know what it was when I asked for it but did find it & bring it out for me to see. No demo units on the floor until the 17th or 18th though. Even though I've never had an lg before, I'm strongly leaning toward this one. Gotta buy it outright tho to kelp unlimited.
Sent from my XT912 using Tapatalk 4
Ya the guy at mine told us he had it for 3 months??? That doesn't even make sense lol. He said that it got slow and broke after 2 months. Hasn't this phone only been announced for like 2 months? Cant believe they would lie that terribly.
Exact same experience, I was told that LG was garbage and stick to the HTC one or S4.
usefulidiot127 said:
Exact same experience, I was told that LG was garbage and stick to the HTC one or S4.
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Probably someone who has it confused with the original g, or pro?
I understand that us XDA members know much more about these devices than your average person. Much more. But sales people? Ridiculous. Have you ever listened to one of these guys sell a phone to someone after the customer explained what features they needed? I've heard these people lie (or maybe they're that ignorant) to get the customer on the phone with the biggest profit margin. I saw a lady looking at a maxx until the sales person came up and took her to a DNA because it had better battery life. Anyway, how many people have you heard say they hate their phone? (Non enthusiasts) Most of the time it's a phone you or I would like. They hate it because they were sold the wrong phone. These days they're packing enough stuff into one phone that it doesn't matter so much but not too long ago, you really had to find a phone that fit you. Still the case I guess but MOST sales people just don't care about the customer. If I go to a store, it's only because I can't wait for next day shipping.
Sent from my VS980 4G using XDA Premium HD app
I can say my experience at the Verizon store in midtown Omaha, NE was the opposite... The sales person that assisted me was an extremely attractive young lady of 23 to 24 whose phone knowledge was excellent. Instead of trying to sell me something else, she knew the best way to work with a customer is to be agreeable, pleasant, and empathetic.
Usually I get some jackass in an over-sized oxford with droopy slacks trying to work me with his easybro "charm". "Hey man, you gotta protect that inVESTment... you NEED this screen protector."
DeaconBoogie said:
The sales person that assisted me was an extremely attractive young lady of 23 to 24 whose phone knowledge was excellent.
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Picture or it never happened
I love me some stupid VZW sales reps. And the corporate store prices for accessories are horrible too.
The sad thing is it's going to be very difficult for this device to succeed. LG has done virtually nothing to market it that I've seen, and the Verizon reps don't even know it's on display in their store. Were it not for the online reviews I stumbled upon, I wouldn't even know the phone existed.
If the exact same phone had Samsung on it and their marketing behind it, then the sky would be the limit.