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It has been about 20 days. Has anyone got an opinion on whether I should go back and add the insurance for 100? I am in Canada, so it isn't a quick trip.
I'm actually seeing some hard spots that look like dirt on the screen but I suspect the are the coating wearing off.
Seems this is fixed in newer versions of the phone.
Any thoughts on extended warranty and/or the screen?
Sent from my Nexus S using XDA App
Check SquareTrade.com see if they offer warranty service to Canada. It's cheaper and better than in store warranties.
-Nexus S
nxt said:
Check SquareTrade.com see if they offer warranty service to Canada. It's cheaper and better than in store warranties.
-Nexus S
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Click to collapse
Squaretrade looks pretty good. Do you have any experience with them? Is it a legitimate operation?
Sent from my Nexus S using XDA App
I dont recommended the Best Buy insurance, maybe its just but ive had nightmares when it comes to filing a warranty claim with them, They just try and give you the run around
How much is the Best Buy insurance? They didn't offer it to me, and I probably would have said no, but I see people say $99/$100 even though checking the Best Buy website just now shows it at $169 for 2 years. That's an awful lot for a insurance that doesn't cover loss/theft.
distortedloop said:
How much is the Best Buy insurance? They didn't offer it to me, and I probably would have said no, but I see people say $99/$100 even though checking the Best Buy website just now shows it at $169 for 2 years. That's an awful lot for a insurance that doesn't cover loss/theft.
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i believe for cell phones its monthly. like 10 bucks
Loggerhead87 said:
Squaretrade looks pretty good. Do you have any experience with them? Is it a legitimate operation?
Sent from my Nexus S using XDA App
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Click to collapse
It's legit. They reimubursed me full retail value for a water damaged iphone. I could tell they didnt want to and tried to be shady about it but at the time the way their contract was worded they had no choice.
I didnt take it personally because I only paid like $50 for the contract and for them to pay $600 out on a device that cost me $200 out of pocket surely annoyed them.
Well when I looked at it, the only difference between the two plans is that the BB plan doesn't specifically state they insure full immersion in liquid where Square Trade does. Drop your Nexus in the ocean then your effed on the BB plan, but not on Square's.
As far as the pricing, it is $9.99 a month and you can only add it within the first 30 days (same as SquareTrade). So the Best Buy model is basically double, however you do have the flexibility to stop paying BB if for instance you buy another phone at any time where as if you use SquareTrade you've already paid for all of your two years regardless of how long you own or wish to protect that specific phone.
I chose the Best Buy Black Tie simply based upon convenience of getting a new phone quicker, though I'm not certain how that works, it just appears to me that it would/could be same day?
Also apparently you can do the Black Tie protection online as well so that's a possibility for the OP specifically.
ritcereal said:
So the Best Buy model is basically double, however you do have the flexibility to stop paying BB if for instance you buy another phone at any time where as if you use SquareTrade you've already paid for all of your two years regardless of how long you own or wish to protect that specific phone.
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Actually you can receive a prorated REFUND on your SquareTrade warranty ANY TIME you want if you sell the phone or don't want the warranty anymore, you can also transfer it to another user!
nxt said:
Actually you can receive a prorated REFUND on your SquareTrade warranty ANY TIME you want if you sell the phone or don't want the warranty anymore, you can also transfer it to another user!
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Click to collapse
Ah thanks for that bit!
So they gave you a really hard time? My phone isnt past its 30 days but I have a dim back button and compared to my best friends wife's phone, the screen is really gray and banded. Also the platinum case scratched it and either way I want to replace it. I have the black tie protection and paid close to six hundred for the phone and 35 for the scratchy case and another 30 for the invisible shield. It sucks that I want to repalce the phone yet again but for the 700 I've shelled out on this thing, it should at least be perfect from the start.
Sent from my Nexus S using XDA App
Jayrod1980 said:
So they gave you a really hard time? My phone isnt past its 30 days but I have a dim back button and compared to my best friends wife's phone, the screen is really gray and banded. Also the platinum case scratched it and either way I want to replace it. I have the black tie protection and paid close to six hundred for the phone and 35 for the scratchy case and another 30 for the invisible shield. It sucks that I want to repalce the phone yet again but for the 700 I've shelled out on this thing, it should at least be perfect from the start.
Sent from my Nexus S using XDA App
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Click to collapse
The other stuff, yeah, exchange the phone for a bad backlit button or wonky display, but I don't get the platinum case thing. That's your fault, or the case maker's, not Samsung's.
You purchased a 3rd party case which was poorly designed and it damaged your phone's back and think that Samsung/Best Buy are to blame and should have to replace your phone for it?
Isn't that a bit like saying that if you bought a Ford, then slapped on an aftermarket strap-on luggage rack or bike carrier that scratched the paint that Ford should have to let you exchange the car? An extreme example, but the same concept.
Sounds kind of outrageous, doesn't it?
Unless of course scratches on the battery plate are covered as a repairable item under your black tie warranty, which I doubt.
The case has scratched the bezel so that's not easily repaired I wouldn't think.
Also, I agree its not Sammy's fault for the scratches but the other stuff yes. Also, the phone is sold exclusively by best buy and the case is best buys line of cases, the only one out until now. I wouldn't feel bad at all using the all inclusive (minus loss or theft) black tie thing that I pay for. If they won't let you even use it that's just free money for them and makes it a scam.
Sent from my Nexus S using XDA App
Jayrod1980 said:
I wouldn't feel bad at all using the all inclusive (minus loss or theft) black tie thing that I pay for. If they won't let you even use it that's just free money for them and makes it a scam.
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Yeah, if the extended warranty covers stuff like scratches, go for it. Those warranties are almost 100% profit for the seller.
OK, kudos to best buy. They have been awesome to me with the n's, especially with what so.e might think is paranoia. After the case scratches and banding I exchanged mybphone for another. They didn't hassle me at all and after everything I would surely buy from them again. They were great. Unfortunately even though best buy online said they were tmo vendor, they are not. The last phone they had didn't have the creased glass, so I took it. Seems like my last phone was a gem. This one seems more washed out but im tired of fighting. After all the wrangling. It seems there's no such thing as a perfect phone, at least after my g1. A lot of the problems can be blamed on the rush to get gingerbread out for this phone.
Sent from my Nexus S using XDA App
I went to exchange mine after seeing the crease in the glass isnt supposed to be there, of the 24 devices my local store had, every one had it.
carolinaguy99 said:
I went to exchange mine after seeing the crease in the glass isnt supposed to be there, of the 24 devices my local store had, every one had it.
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It's not? Mine has it up top bbut not at the bottom. Ah oh well.
Sent from my Nexus S using Tapatalk
Well I have to hand it to best buy mobile. Not to rag on the parent company but the mobile employees are a cut above normal best buy. Even the ones in the store are a separate entity like magnolia. Since my last post I have returned my phone two more times. The dim back button led to a new one with a dead pixel. The only problem I had was that they claimed that its one replacement per 30 day period. They still helped me out and got me a new one. They seem to genuinely care and gave excellent customer service, even with a picky person like myself.
Unfortunately this store had an entire batch of creased glass screens. I took one anyway as I had to drive a long way to find one that activated tmo. I did this because the other ones in the area were the ones with min availability. They also told me that the ones they had at the place I got mine were their second batch of phones which made me believe they would be less problematic. This one seems OK but the keyboard is acting strange. Its been less than 24hours since I put on my ghost armor so hopefully the sensitivity is just temporarily affected. My last one had the zagg one which was much thicker and had no sensitivity problems so I'm optimistic that this one will clear up.
I also learned that you need to ensure that the place you do an exchange with needs to correctly transfer your black tie protection if you do an in store 30 day exchange. I learned mine was still pegged to my very first one and they had to call up geek squad and fix the problem so that if I did use the warranty that I could actually make a claim.
Has anyone else been told that you can only do one exchange?
Sent from my Nexus S using XDA App
This is a vent about Sprint TEP which seems like their policy from last year is screwing us over (especially since their rates recently went up), and not my particular visit.
Dropped my phone yesterday and the screen remained intact, and touch works as well. The problem is that the screen is a rainbow of colors and is 100% unreadable.
So I brought it in and she said since the screen isn't cracked and I won't have to pay the deductible, BUT because they don't have the screen they have to order a replacement phone for me. Again, no deductible.
So I asked... The screen needs to be replaced, and you are going to order a complete phone to replace this one and there is no deductible, yet if someone came in with a cracked screen that needed to be replaced there WOULD be a deductible. BOTH PHONES NEED A SCREEN!!!!! Unbelievable. I understand charging a deductible for lost phones, or water damaged phones, since both phones are probably completely unusable and cannot be harvested for parts, but in this case you CAN absolutely get parts from my phone just like you could a cracked screen phone. Big rip off IMO.
If the screen was intact and not evident of damage, I would have fried the board so the power would work. They have to replace faulty errors within the phone.
Sent from my SPH-D700 using XDA
That's why I don't do sprints tep anymore.... third party protection ftw.
Sent From My Sprint Galaxy Nexus via XDA Premium
ÜBER™ said:
That's why I don't do sprints tep anymore.... third party protection ftw.
Sent From My Sprint Galaxy Nexus via XDA Premium
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I like third party insurance, but do you know of a third party that covers everything that TEP does (lost/stolen, water damage, etc.) with overnight shipping, at a similar price etc., etc.????
I like Squaretrade, but they aren't designed to handle claims at the speed that TEP does, nor do they cover lost phones.
Milkman00 said:
I like third party insurance, but do you know of a third party that covers everything that TEP does (lost/stolen, water damage, etc.) with overnight shipping, at a similar price etc., etc.????
I like Squaretrade, but they aren't designed to handle claims at the speed that TEP does, nor do they cover lost phones.
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Click to collapse
No idea.. i just got a protection plan from wirefly when i got my Gnex. It was the same price. No deductible and give me a second to get the list of things it covers.
So it doesnt cover water damage... :S but it does cover damage and theft.
What is covered by Device Protection Service?
The entire covered device, original electronic accessories and batteries provided within the manufacturer's box are covered for repair or replacement with no deductible. Each protected device is covered up to the replacement value (the limit of liability) for accidental damage, theft, or malfunction. If a covered item is not available for replacement, you will be offered a model of similar value. Some limitations apply; see What is not covered by Device Protection Service below.
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Click to collapse
What is not covered by Device Protection Service?
The following are not covered by Device Protection Service:
Negligent or unsecured loss or unexplained disappearance such as leaving your device unattended or unsecured.
Your SIM card and any additional optional accessories that you buy.
The loss, real or perceived of data, time, financial opportunity, or any other consequence arising from the loss of the use of the wireless device.
Normal wear and tear of the device.
Dishonest or malicious acts by member.
Cosmetic or non-functional damage such as marring, scratching, chipping.
Liquid damage or loss in a body of water.
Pervasive corrosion.
Theft from any premises or vehicle when not reasonably secured (ex vehicle windows and doors must be closed and locked).
Click to expand...
Click to collapse
Ok...let me get this straight...you dropped your phone....and you are mad that they are not charging you $100 deductible? I would be doing the dance of joy that you are getting away with that. Clearly they should charge you a deductible due to accidental damage. If it makes you feel better you can donate $100 to me.....lol.
Sent from my SPH-D700 using xda premium
kennyglass123 said:
Ok...let me get this straight...you dropped your phone....and you are mad that they are not charging you $100 deductible? I would be doing the dance of joy that you are getting away with that. Clearly they should charge you a deductible due to accidental damage. If it makes you feel better you can donate $100 to me.....lol.
Sent from my SPH-D700 using xda premium
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Click to collapse
No, from what I read, they shouldn't be charging me the deductible since my screen isn't cracked.
My point is, that the difference between my screen being cracked and not being cracked should not be $100. They are going to be able to get the same amount of harvestable parts from my non-cracked screen as they would a cracked screen.
Just seems like TEP is getting in the business of raising rates AND charging deductibles more often. I understand that one or the other could happen, but for both to happen is a ripoff.
TEP has actually slacked off if they are not charging you a deductible for dropping your phone. The girl was being very nice about it and listing it as a screen failure instead of damage from a drop. Accidental damage is accidental damage. Only actual warranty items should not be charged a deductible. So count your blessings that you somehow saved $100.
Sent from my SPH-D700 using xda premium
Milkman00 said:
No, from what I read, they shouldn't be charging me the deductible since my screen isn't cracked.
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Click to collapse
The terms aren't cracked or not cracked screen..
it is hardware defect or physical damage
A hardware defect is covered, any sort of damage the USER did is not.
You SHOULD have had to pay the $100 deductible, as the damage was something YOU did, and not a hardware defect in the phone, but you got lucky and got a nice rep.
We seem to be getting our information from different sources. Attached is what I saw.
There is nothing about abuse versus defect. IN FACT, according to the information that I have, they will cover it if there are up to 2 screen cracks that are less than 1 inch long (which I have never seen happen lol).
Milkman00 said:
We seem to be getting our information from different sources. Attached is what I saw.
There is nothing about abuse versus defect. IN FACT, according to the information that I have, they will cover it if there are up to 2 screen cracks that are less than 1 inch long (which I have never seen happen lol).
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mine was 1inch long because it cracked deep into the second layer of the actual screen. i had a black screen with green lines the actual physical crack was less but the inner layer was cut and went across the whole screen.
Scenario: driving around normal, bookbag in the trunk, phone in front of the bookbag pouch; must've hit the trunk lid
Milkman00 said:
We seem to be getting our information from different sources. Attached is what I saw.
There is nothing about abuse versus defect. IN FACT, according to the information that I have, they will cover it if there are up to 2 screen cracks that are less than 1 inch long (which I have never seen happen lol).
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Click to collapse
I guess I just don't see your point. It says right on there that a cracked screen is a $100 deductible. Your screen isn't cracked so no deductible. I don't understand your complaint.
shane6374 said:
I guess I just don't see your point. It says right on there that a cracked screen is a $100 deductible. Your screen isn't cracked so no deductible. I don't understand your complaint.
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My complaint is NOT about my particular circumstance.
My complaint is that it is RIDICULOUS for a deductible to be assessed for a cracked screen phone versus a bad screen phone. They are going to be able to harvest the same amount of parts from both phones. It is ridiculous that they charge that for cracked screens.
As stated. Cracked screen is evidence of phsical damage. Physical damage is to be sent to assurion. Fortunatly, they called your damage hardware malfunction or whatever.
Sent from my SPH-D700 using XDA
I see where you going with this... but its a principal thing. She made it look like it was a fault of hardware and you saved $100, lucky. That's it. It does not matter what they can use and save. Its a, If you broke it or its a Samsung issue. They loss more when its their hardware at fault. That phone still cost money and they are in it to make money. FYI, the ONLY thing ever keep is the boards. All referbs get new LCDs and everything else for that matter. It the board fails, the whole phone is trash.
Sent from my SPH-D700 using Tapatalk 2
Got my Epic and insurance at Best Buy, 9.99 a month no deductible and covers everything except lost or stolen. I dropped my phone off a 2 story balcony on to a concrete sidewalk and it wasn't pretty. The phone basically exploded! I gathered what was left of the phone and put it into a zip lock bag and took it to Best Buy. The rep looked at me kinda funny and asked what happened, and I told him. They gave me a nexus s loaner, and 3 days later my refurbished epic came in. Definitely worth the 10 bucks a month IMO.
Sent from my SPH-D700 using XDA
dirtbag1975 said:
Got my Epic and insurance at Best Buy, 9.99 a month no deductible and covers everything except lost or stolen. I dropped my phone off a 2 story balcony on to a concrete sidewalk and it wasn't pretty. The phone basically exploded! I gathered what was left of the phone and put it into a zip lock bag and took it to Best Buy. The rep looked at me kinda funny and asked what happened, and I told him. The gave me a nexus s loaner and 3 days my refurbished epic came in. Definitely worth the 10 bucks a month IMO.
Sent from my SPH-D700 using XDA
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I pay 7 bucks a month for TEP and I lost my phone / someone most likely took it as well. And long story short I called them asked the to stop the service all together free of charge on the line got a claim through asurion 2 days later got a new epic 4g, so I get more coverage not to mention 3 dollars cheapier, so INHO it seems you overpay
Sent from my SPH-D700 using xda premium
Chances of my phone getting stolen are slim to none. Chances of my phone getting damage are highly likely. There are no limits on how many time it can be replaced, and zero deductible. So, to each their own. For me it's been a life saver, and I've never been with out a phone for more than a couple hours which is crucial when you own, and run your own business.
Sent from my SPH-D700 using XDA
dirtbag1975 said:
Chances of my phone getting stolen are slim to none. Chances of my phone getting damage are highly likely. There are no limits on how many time it can be replaced, and zero deductible. So, to each their own. For me it's been a life saver, and I've never been with out a phone for more than a couple hours which is crucial when you own, and run your own business.
Sent from my SPH-D700 using XDA
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Click to collapse
Well in that scenario you should have multiple backups
Sent from my SPH-D700 using xda premium
Some stores have places in the back where techs fix your phone and the sprint I go to replaced my water damaged screen for free and it took about a half hour.
Try to find another store that is looser on their policies.
Sent from my SPH-D700 using Tapatalk 2
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
Arcadia310 said:
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
Click to expand...
Click to collapse
I could be wrong, but every time I've bought a new phone in the last couple years they've told me "And you have 30 days to add insurance to the phone from the date of purchase" I would call 611 tomorrow and try to add insurance to the phone to see what happens.
kennonk said:
I could be wrong, but every time I've bought a new phone in the last couple years they've told me "And you have 30 days to add insurance to the phone from the date of purchase" I would call 611 tomorrow and try to add insurance to the phone to see what happens.
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Click to collapse
Thanks. What company does the insurance for AT&T? Since the phone isn't even out yet would it take a while for it to get replaced?
Arcadia310 said:
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
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Click to collapse
Once you get your baby fixed up, get a good case like a otterbox defender to protect her.
Randomacts said:
Once you get your baby fixed up, get a good case like a otterbox defender to protect her.
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Click to collapse
Definitely! I usually never drop my phones but man, this plastic on the GS III is super delicate. That stuff chips off like no tomorrow. :crying:
I do kinda wanna point out that AT&T's insurance specifically doesn't cover accidents and has ridiculous $199 deductible. I would try for Zagg's or Squaretrade's warranties.
Diviance said:
I do kinda wanna point out that AT&T's insurance specifically doesn't cover accidents and has ridiculous $199 deductible. I would try for Zagg's or Squaretrade's warranties.
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Click to collapse
If it doesn't cover accidents then what the hell does it cover? Lol
Since the phone just came out would those companies even be able to replace the phone?
Listen up dude this is so very important the difference between getting insurance or not do not i repeat do not call in and tell them your phone is broken or your sol you call in add insurance and in a few days call back for a replacement i used to work for att and do exactly what i said or your not considered covered be very careful what you say to them i mean it
twayneo said:
Listen up dude this is so very important the difference between getting insurance or not do not i repeat do not call in and tell them your phone is broken or your sol you call in add insurance and in a few days call back for a replacement i used to work for att and do exactly what i said or your not considered covered be very careful what you say to them i mean it
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Click to collapse
Should I order the insurance through AT&T? From what I've heard their insurance plans are a little shady.
Arcadia310 said:
If it doesn't cover accidents then what the hell does it cover? Lol
Since the phone just came out would those companies even be able to replace the phone?
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Click to collapse
Oh, I will be damned. They changed it since I last sold AT&T phones.
At&t insurance specifically covers "accidental physical or liquid damage and lost or stolen"
Like someone else mentioned, don't tell them you dropped your phone when you call in to add it, and don't file a claim till at least a few more days.
Honestly, don't even file a claim if a case can cover the damages and save your 200 in case something really bad happens. Lol
Sent from my Galaxy Nexus using xda premium
Arcadia310 said:
If it doesn't cover accidents then what the hell does it cover? Lol
Since the phone just came out would those companies even be able to replace the phone?
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Click to collapse
You're SOL bro, its a 199 deductible cuz the S3 is a tier 3 phone according to their insurance if it is covered, and you won't be gettin an S3 back as the replacement since the phone just came out...ATT doesnt take care of the insurance claims its handled by a 3rd party that you can bet doesnt have the S3; the insurance company will replace your phone with whatever comprable phone they have at the time you make your claim if they don't have your specific phone available, you could add Square Trade but its 69.99 for 1 year and its a 50 dollar accidental dmg deductible I believe..besides that your only option currently and the by far the least expensive get a TPU case that covers the whole phone. lastly you could wait a few weeks and buy a new housing for the phone off ebay along with a new battery cover that should cost 30-80 bux...let this be a lesson to those who say I will never get a case...accidents happen at anytime.
Arcadia310 said:
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
Click to expand...
Click to collapse
I see this so many times. I don't know why people carry a smartphone without any case to protect it and get “pissed" when it falls and gets damaged. Thats what happens when a phone falls on the ground without protection. It either breaks or gets scratched/damaged.
lol And every time they when they don't have insurance they want to run and try to add it. To somehow replace what THEY messed up. What a joke. I have insurance and still put my devices in protective cases.
Sent from my SAMSUNG using Tapatalk 2
If ur screen dont have any demage.dont get insurance. Check ebay and look for whole casing for galaxy s3.samsung phone is very easy to open and replace the whole casing.take about ten min and ur phone will brand new.its about 8 screws.i dropped my galaxy note the first day i got it.i got the casing from ebay for 18 bucks shipped.it looks brand new.as for insurance from att.they use assurion and they suck.i lost my phone few years back and they told me that it was my fault and they could not replace it and it was ****ty nokia n75.
I would just get a squaretrade.com warrranty if I were you dude...
Coverage Details
2 years of coverage: The SquareTrade Smartphone warranty covers your Smartphone for up to 2 years, starting on the date of purchase.
Covered Issues: Both accidents (e.g., broken screen or other damage through drops AND liquid damage including full immersion) and out-of-warranty normal use failures (e.g.,hardware failures or malfunctions) are covered. We do not cover loss, theft, willful damage or damage occurring through gross misuse.
Deductible: A $99 Deductible applies to all claims.
How it works: File a claim online or over the phone. If a replacement is available at the time you make your claim, we will ship it to you as soon as possible via overnight delivery. Or, if your replacement is not available, we'll send you a next-day prepaid shipping label and expedite the repair of your phone. And, if it's easier for you – we're happy to allow you to seek local repair / same day replacement. If SquareTrade is unable to repair or replace your phone, you will get cash back equal to replacement value up to the original coverage amount.
Risks Taker
davidstech11 said:
I see this so many times. I don't know why people carry a smartphone without any case to protect it and get “pissed" when it falls and gets damaged. Thats what happens when a phone falls on the ground without protection. It either breaks or gets scratched/damaged.
lol And every time they when they don't have insurance they want to run and try to add it. To somehow replace what THEY messed up. What a joke. I have insurance and still put my devices in protective cases.
Sent from my SAMSUNG using Tapatalk 2
Click to expand...
Click to collapse
I never bought insurance, case, or skin protector for my captivate. I dropped it a few times on concrete, carpet, hard floors... it has tiny scratches on its side and still works. Getting the phone in and out of your pocket is much easier without a case; although, I don't think I'd be as much of a risk taker with my GS3 as it looks much more delicate!
mintu123 said:
If ur screen dont have any demage.dont get insurance. Check ebay and look for whole casing for galaxy s3.samsung phone is very easy to open and replace the whole casing.take about ten min and ur phone will brand new.its about 8 screws.i dropped my galaxy note the first day i got it.i got the casing from ebay for 18 bucks shipped.it looks brand new.as for insurance from att.they use assurion and they suck.i lost my phone few years back and they told me that it was my fault and they could not replace it and it was ****ty nokia n75.
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Click to collapse
Yeah id look into this, i was about to do it for my s2. Loads of battery doors on ebay too for the scratch in the back
---------- Post added at 09:45 AM ---------- Previous post was at 09:42 AM ----------
http://www.ebay.com/itm/Blue-Frame-Front-Housing-Cover-Bezel-Buttons-For-Samsung-Galaxy-S-3-III-i9300-/251090424411?pt=LH_DefaultDomain_0&hash=item3a7627d25b#ht_1949wt_952
this is a housing on ebay. and try and find a youtube video describing the disassembly or something of an s3. Any s3
---------- Post added at 09:46 AM ---------- Previous post was at 09:45 AM ----------
in saying that a i9300 housing is probably different internally, look for a i747 housing, might be a week or so before one pops up on ebay though
Mentalmuso said:
Yeah id look into this, i was about to do it for my s2. Loads of battery doors on ebay too for the scratch in the back
---------- Post added at 09:45 AM ---------- Previous post was at 09:42 AM ----------
http://www.ebay.com/itm/Blue-Frame-...ultDomain_0&hash=item3a7627d25b#ht_1949wt_952
this is a housing on ebay. and try and find a youtube video describing the disassembly or something of an s3. Any s3
---------- Post added at 09:46 AM ---------- Previous post was at 09:45 AM ----------
in saying that a i9300 housing is probably different internally, look for a i747 housing, might be a week or so before one pops up on ebay though
Click to expand...
Click to collapse
That's just the front cover and home button. If possible I need the band around the phone and the battery door. The front of my phone is fine.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Arcadia310 said:
Had the phone on my lap on some concrete stairs, got up and it flew down 3-4 steps. I'm so freaking pissed off now! The phone has some pretty nasty chips on the sides and a nice one on the back battery door.
Is there any chance I could somehow replace it with a new one from AT&T? Possibly buy insurance over the phone and exchange it for a new model? Man this sucks. :crying:
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I love that a lot of the posts are telling OP to commit fraud. You didn't have insurance, you damaged your phone, you are responsible. Don't go buy insurance, pretend like nothing is wrong, then some days later make a claim. Own up to your mistake, and take the hit, instead of making everyone else paying for insurance cover your mistake. Go buy a case, fix your phone, and buy insurance if you're still worried you might break it again.
This is one of many reasons insurance (not just for phones) is so high.
ormandj said:
I love that a lot of the posts are telling OP to commit fraud. You didn't have insurance, you damaged your phone, you are responsible. Don't go buy insurance, pretend like nothing is wrong, then some days later make a claim. Own up to your mistake, and take the hit, instead of making everyone else paying for insurance cover your mistake. Go buy a case, fix your phone, and buy insurance if you're still worried you might break it again.
This is one of many reasons insurance (not just for phones) is so high.
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A typical company wouldn't hesitate to backstab customers if it means higher profits. These companies (AT&T, Verizon, insurance companies etc) charge so much for their services that it's truly unfair to the consumer. Have you seen Verizon's new Internet prices? Truly insane. I'd rather look out for myself than a company's best interest.
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After dropped my new Note 3 into toilet, I dried it using traditional rice method. While after 3 days the phone was able to switch on, the screen did not work properly.
So I brought it into a Samsung designated repair shop, those guys disassembled the phone for inspection, then told me that the damage to mainboard is not as bad as it would be, but the screen is messed up so I would need a replacement screen for £150(roughtly $250).
I have been keep hearing that water damage is non-repairable because the corrosion is progressive, and while you and fix one part, other parts likely to go off after a few months one by one. And if this is true, I seriously doubt if I should pay £150 to replace that screen, maybe a better option is to pay £280 for a new galaxy not 2, £300 for a Nexus 5/LG G2
What do you guys think?
RE:
Hi,
if warranty is still valid after it - it's worth to pay, IMHO.
..
Nazyras said:
Hi,
if warranty is still valid after it - it's worth to pay, IMHO.
..
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No, it doesn't.
I bought this phone during my trip to HK, the phone is genuine new phone, but doesn't come with warranty.
I am hoping that the repairer would give me some guarantee, but this is still under negotiation.
Nexus 5 is only 240£ at carphone warehouse sim free.
Bargain.
punkstoner said:
Nexus 5 is only 240£ at carphone warehouse sim free.
Bargain.
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Really?! I thought they where 300+
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celderic said:
Really?! I thought they where 300+
Sent from my SM-N9005 using Tapatalk
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Click to collapse
Dropped them to £240 on Monday
Talk to the repair company again, they offer no guarantee once the phone leaves the shop??!! And they say, the phone might work in shop and might stop work out of the shop, but that's not their concern. All they can do is to take £150 and replace the screen, and wish me good luck??!!
I don't like the attitude, but as much as I hate to admit, water damage is probably non-repairable and to get it back working is probably just a wishful thinking.
Pure water by itself won't do any damage to the phone, it's the impurities that cause the issues, from mineral deposits left behind to actual short circuit. If it was salt water damage (dip in the ocean for example) I wouldn't even bother, but with fresh water it's more of a gamble, since it's impossible to say what deposits are left behind where, like chlorine for example. As far as repair shop goes, I don't blame them at all. They only charge you for screen replacement, why would they warrant the whole phone? The phone could fail in the future for reason totally unrelated to the issues you have now and they would still be on the hook? I think they should only warrant screen, the part they actually worked on. It's a gamble and only you can decide, but you already gambled by buying the phone without warranty nor insurance and see how that came out, so maybe you're not lucky enough to be a gambler?
pete4k said:
Pure water by itself won't do any damage to the phone, it's the impurities that cause the issues, from mineral deposits left behind to actual short circuit. If it was salt water damage (dip in the ocean for example) I wouldn't even bother, but with fresh water it's more of a gamble, since it's impossible to say what deposits are left behind where, like chlorine for example. As far as repair shop goes, I don't blame them at all. They only charge you for screen replacement, why would they warrant the whole phone? The phone could fail in the future for reason totally unrelated to the issues you have now and they would still be on the hook? I think they should only warrant screen, the part they actually worked on. It's a gamble and only you can decide, but you already gambled by buying the phone without warranty nor insurance and see how that came out, so maybe you're not lucky enough to be a gambler?
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This is my second phone in 6 months, previous one was a Note 2, which was stolen.
So lucky wise, I am afraid I donnot have much atm.
Ouch, really sorry to hear that. Whole screen with digitizer and frame costs about $235 in US, so 150 quids with labor does not seem expensive, considering.
If it was me, I'd bite the bullet and buy a new phone. It's a HK phone as well as probably giving problems later on due to the corrosion issue. HK phones are a bit of a pain when going for custom ROM/Recovery or kernels so adding that to the issues of possible unreliability and you've got a problem.
Maybe ask the repairs people what they would give you for it for spare parts?
My brother has the black S7 Edge with a Unicorn Beetle protective case on it as well as a plastic screen protector. This morning, he dropped it on that kind of surface that has a bump on the door step to his room. I don't know what's that actually called, but his screen fell to hit that first. There's no external damages and the screen is fine, but his LCD got cracked with flashing white on the bottom half of the screen.
I have Costco Squaretrade warranty so we just have to pay a deductible, but they tell us to bring it to a local repair shop to fix it while they will reimburse it afterwards. To much of my surprise, I called one repair shop and it costs $399 for parts and labor altogether to fix it!
Do you guys have any other suggestions about how much should the LCD really costs? That's pretty much a good price too buy another phone. Lol
GigaSPX said:
My brother has the black S7 Edge with a Unicorn Beetle protective case on it as well as a plastic screen protector. This morning, he dropped it on that kind of surface that has a bump on the door step to his room. I don't know what's that actually called, but his screen fell to hit that first. There's no external damages and the screen is fine, but his LCD got cracked with flashing white on the bottom half of the screen.
I have Costco Squaretrade warranty so we just have to pay a deductible, but they tell us to bring it to a local repair shop to fix it while they will reimburse it afterwards. To much of my surprise, I called one repair shop and it costs $399 for parts and labor altogether to fix it!
Do you guys have any other suggestions about how much should the LCD really costs? That's pretty much a good price too buy another phone. Lol
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Click to collapse
Mine cost me 275 out the door same deal tho was reimbursed. If you look on eBay the screen cost anywhere from 200 to 300 so I pretty much got a good deal
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They are very expensive because the actual LCD is costly. I personally went with the protection plan from Verizon. It's a $200 deductible if you break or lose the phone for $11 a month.
cadcamaro said:
They are very expensive because the actual LCD is costly. I personally went with the protection plan from Verizon. It's a $200 deductible if you break or lose the phone for $11 a month.
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See, I can't do Verizon's protection plans anymore. $11 a month with a $200 deductible. Let's say you keep your phone for two years with that protection plan. $11 * 12 months = $132 * 2 years = $264. With Squaretrade, especially through Costco, it's $120 for two years with an $85 deductible. $120/2 = $60 a year/12 months = $5 a month. It's a far cheaper insurance in comparison and they will compensate me on the $400 that I guess that I'll have to drop tomorrow minus the deductible....
Anyhow, any good cases to highly recommend against damages like this in the future?
GigaSPX said:
See, I can't do Verizon's protection plans anymore. $11 a month with a $200 deductible. Let's say you keep your phone for two years with that protection plan. $11 * 12 months = $132 * 2 years = $264. With Squaretrade, especially through Costco, it's $120 for two years with an $85 deductible. $120/2 = $60 a year/12 months = $5 a month. It's a far cheaper insurance in comparison and they will compensate me on the $400 that I guess that I'll have to drop tomorrow minus the deductible....
Anyhow, any good cases to highly recommend against damages like this in the future?
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Click to collapse
The difference is you'll get an aftermarket china screen repaired by someone who probably hasn't repaired an s7e screen yet. Will almost guarantee you it wont be water proof anymore, wont be gorilla glass, Digitizer will very likely have or develop dead spots, LCD probably isn't same quality and it'll probably have little to no oleophobic coating to repel fingerprints.
I repair screens daily and am familiar with aftermarket screens. Even buying screens at wholesale with no labor i'd rather use Asurion for my personal phone.
With ATT & Asurion insurance if i don't have a claim in 6 months they cut deductible in half to $99, and they normally just send a new phone, and they ship overnight. I've never received a refurb from them, at least that i could tell. Not saying they don't send refurbs, i just couldn't tell, always look brand new. And when i broke my s6e they gave me my s7e as the replacement and mailed overnight. I wish Samsung would do like HTC and replace the screen free 1 time.
If i had to use square trade, i'd send the phone to samsung and let them replace the screen with original samsung parts. It'll be cheaper than local shop using aftermarket parts, but it'll take 7-10 days. I sent them an s6 the other day and they replaced screen for $129. Cheaper than i could buy an aftermarket screen. For some reason they insist on wiping the phone. They say it's so they can test everything properly. I've installed many hundred screens and never needed to reset a phone. And if anything else is broke or damaged cosmetically , they want to replace that too. Tried to charge me for a back glass that i didnt ask for. They said it was their policy to repair everything that's broken, requested or not. They gave me the back glass for free after talking to manager.
on this page you'll see 2 alerts in blue then a show more button below them. Click that and you'll get to the screen repair section with prices and instructions. s6e and s6e plus is $299. they dont show the 7 edge but i'm sure they repair them and its probably same price as s6edge. http://www.samsung.com/us/support/owners/product/SM-G935AZSAATT#
Don't drop you phone... problem solved.
So I walked into a local repair shop and they have the kit from Samsung to replace, but it'll cost $400 plus tax to fix and all. One thing they did advise me is that once it's done, the phone will not be water resistant anymore. Dropping $400 for it to lose a feature permanently is an absolute no.
I called up Samsung to see what they told me and a rep over the phone said that if there are no visible cracked screens or anything, it can be covered under warranty. I'm puzzled by that statement even though it was dropped, but it's true that I find it highly weird the LCD is damaged but nothing on the outside is damaged. What do you all think?
And I have attached a photo of what's wrong with the phone. I'm tempted on purchasing the Ghostek 2.0 Atomic case for full fledged protection.
GigaSPX said:
See, I can't do Verizon's protection plans anymore. $11 a month with a $200 deductible. Let's say you keep your phone for two years with that protection plan. $11 * 12 months = $132 * 2 years = $264. With Squaretrade, especially through Costco, it's $120 for two years with an $85 deductible. $120/2 = $60 a year/12 months = $5 a month. It's a far cheaper insurance in comparison and they will compensate me on the $400 that I guess that I'll have to drop tomorrow minus the deductible....
Anyhow, any good cases to highly recommend against damages like this in the future?
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Click to collapse
Paying a lot extra for a higher quality of repair is something I'm OK with. Also being able to use my own case of choice is nice rather than getting a tank case and fearing the day when my screen cracks.
nugzo said:
The difference is you'll get an aftermarket china screen repaired by someone who probably hasn't repaired an s7e screen yet. Will almost guarantee you it wont be water proof anymore, wont be gorilla glass, Digitizer will very likely have or develop dead spots, LCD probably isn't same quality and it'll probably have little to no oleophobic coating to repel fingerprints.
I repair screens daily and am familiar with aftermarket screens. Even buying screens at wholesale with no labor i'd rather use Asurion for my personal phone.
With ATT & Asurion insurance if i don't have a claim in 6 months they cut deductible in half to $99, and they normally just send a new phone, and they ship overnight. I've never received a refurb from them, at least that i could tell. Not saying they don't send refurbs, i just couldn't tell, always look brand new. And when i broke my s6e they gave me my s7e as the replacement and mailed overnight. I wish Samsung would do like HTC and replace the screen free 1 time.
If i had to use square trade, i'd send the phone to samsung and let them replace the screen with original samsung parts. It'll be cheaper than local shop using aftermarket parts, but it'll take 7-10 days. I sent them an s6 the other day and they replaced screen for $129. Cheaper than i could buy an aftermarket screen. For some reason they insist on wiping the phone. They say it's so they can test everything properly. I've installed many hundred screens and never needed to reset a phone. And if anything else is broke or damaged cosmetically , they want to replace that too. Tried to charge me for a back glass that i didnt ask for. They said it was their policy to repair everything that's broken, requested or not. They gave me the back glass for free after talking to manager.
on this page you'll see 2 alerts in blue then a show more button below them. Click that and you'll get to the screen repair section with prices and instructions. s6e and s6e plus is $299. they dont show the 7 edge but i'm sure they repair them and its probably same price as s6edge. http://www.samsung.com/us/support/owners/product/SM-G935AZSAATT#
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Click to collapse
Showing $229 for Galaxy S7 Edge Verizon screen repair. Best deal outside of a $200 warranty deductible.
GigaSPX said:
So I walked into a local repair shop and they have the kit from Samsung to replace, but it'll cost $400 plus tax to fix and all. One thing they did advise me is that once it's done, the phone will not be water resistant anymore. Dropping $400 for it to lose a feature permanently is an absolute no.
I called up Samsung to see what they told me and a rep over the phone said that if there are no visible cracked screens or anything, it can be covered under warranty. I'm puzzled by that statement even though it was dropped, but it's true that I find it highly weird the LCD is damaged but nothing on the outside is damaged. What do you all think?
And I have attached a photo of what's wrong with the phone. I'm tempted on purchasing the Ghostek 2.0 Atomic case for full fledged protection.
Click to expand...
Click to collapse
If there is no visible physical damage they will never know it was dropped. It is unusual for the LCD to die without the glass being busted but it happens. I would take it to Verizon store and have it replaced under factory warranty.
nugzo said:
If there is no visible physical damage they will never know it was dropped. It is unusual for the LCD to die without the glass being busted but it happens. I would take it to Verizon store and have it replaced under factory warranty.
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Click to collapse
I actually did this back in May. My phone dropped and there was no exterior damage but the AMOLED screen was going berserk. They replaced it.
Syn Ack said:
I actually did this back in May. My phone dropped and there was no exterior damage but the AMOLED screen was going berserk. They replaced it.
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I had Samsung replace my screen... expensive but maintained water resistance. Takes week -10 days tho as you send it out. if you gonna spend that kind of money then send it to Sammy
cadcamaro said:
They are very expensive because the actual LCD is costly. I personally went with the protection plan from Verizon. It's a $200 deductible if you break or lose the phone for $11 a month.
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Click to collapse
Razzzzer said:
I had Samsung replace my screen... expensive but maintained water resistance. Takes week -10 days tho as you send it out. if you gonna spend that kind of money then send it to Sammy
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Click to collapse
I just sent out the phone today. Samsung told me it would be covered by warranty because there are no cracks or water damage, which there isn't. If they do cost something, I'll have Squaretrade reimburse.
GigaSPX said:
I just sent out the phone today. Samsung told me it would be covered by warranty because there are no cracks or water damage, which there isn't. If they do cost something, I'll have Squaretrade reimburse.
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Click to collapse
nice to hear
Wish you luck
fabulous69 said:
nice to hear
Wish you luck
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Click to collapse
Just to update the topic, it seems like it's a somewhat common issue for the S7 series that have a damaged LCD whereas the outside body and glass of the phone can remain pristine as out of the box. As you can see here in this video, they're testing out the ruggedness of this phone case for a regular S7. It protected it from everything, but Samsung's build quality within the phone is very lacking.
https://www.facebook.com/ghostekproducts/videos/539751482902263/
Anyhow, I received a notification yesterday that Samsung has received the phone and will be in the care of one of its technicians. And literally before midnight at the end of the day, they notified me that the repair was completed and ready for shipping. The service ticket was expecting the service to be completed by the 30th of this month, and they just finished within the day. No charge too!
I will be waiting to get the phone back and see if the water resistance is still part of the phone's main feature.
GigaSPX said:
Just to update the topic, it seems like it's a somewhat common issue for the S7 series that have a damaged LCD whereas the outside body and glass of the phone can remain pristine as out of the box. As you can see here in this video, they're testing out the ruggedness of this phone case for a regular S7. It protected it from everything, but Samsung's build quality within the phone is very lacking.
https://www.facebook.com/ghostekproducts/videos/539751482902263/
Anyhow, I received a notification yesterday that Samsung has received the phone and will be in the care of one of its technicians. And literally before midnight at the end of the day, they notified me that the repair was completed and ready for shipping. The service ticket was expecting the service to be completed by the 30th of this month, and they just finished within the day. No charge too!
I will be waiting to get the phone back and see if the water resistance is still part of the phone's main feature.
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Was it rooted?
fabulous69 said:
Was it rooted?
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I don't see the relevance in this question pertaining to the LCD repair, but no, it was not rooted.
Razzzzer said:
I had Samsung replace my screen... expensive but maintained water resistance. Takes week -10 days tho as you send it out. if you gonna spend that kind of money then send it to Sammy
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Click to collapse
How expensive - I had Samsung replace a screen a few years ago on a Note, and they were the cheapest and (of course) best replacement I could find - 1/2 of a few local options. It included 2 day shipping going and coming back.
B+ Grade / SBI cheap replacement screen will be the best choice
Yes you are correct, Samsung Galaxy S7 edge screen are very expensive, the cost is almost up to a new phone.
After doing a lot of search and repair guide from ifixit, Finally i bought a "B-Grade-LCD-Screen-Touch-Digitizer-Assembly-for-Samsung-Galaxy-S7-Edge-Gold" at $189 from ebay.
it takes about 2 weeks arrived. after testing it. i found the quality is excellent. it was amazing, there is a little defective spot on the screen, but it is almost $160 cheaper than oem, why not?
Cheapest Silver one I could find was $305. Samsung quoted me $260 including shipping.