Hi guys, I got my S3 this afternoon and followed the registration instructions and have no service on my new phone. I have a premier account if that matter. When I call in they say the service isn't working for the S3 yet. Anybody else have this issue?? I'm in Ohio. The phone has been one since 3pm eastern with bars. On boot up it says sim not provisioned. Called CS they said it was normal bc everybody got there S3 today.
Related
Got my phone yesterday, thought my Vario II wasn't working phone CS TMobile UK and got told it still hadn't registered and it would take 24-72 hours to use my phone, i read a few threads where people had the same issue but noone answered back when theirs got activated.
Would appreciate if anyone had this happen to them to reply back.
Thanks in advance
No idea. Mine worked straight out of the box. I guess it varies
thanks, really getting annoyed not bein able to use my phone and having to pay for making calls on a pay as you go.
Spoke with CS just now got told my account wasnt put through yet and they are having problems!
I got the HTC Aria about a week after it was released i have been very happy with it after upgrading from the BB Pearl i love this phone except for i cannot recieve MMS from Verizon Customers i have called AT&T about this its now in Tier 3 trouble shooting on the issue, im curious if anyone else has a fix i can do on my phone for this issue, cause AT&T is taking forever to fix this, they call me back every 3-5 days since i got the phone.
I am having the exact same problem, except I had just begun using MMS. My MMS goes through to the verizon customer, but does not work the other way. The tech guy i had talked to had done every reset,reboot, restart and said if none of those had worked, the verizon customer would have to go check with their end of the services. The at&t operator even offered to do a three way calling to try and figure this out which is a nice thing to do. Hopefully someone figures this out...
anybody else had luck resolving this issue?
I had an S3 and used orange quick tap a lot. I got my S4 as an orange upgrade on Friday and was told that quick tap would work, I would Just need to order a quick tap sim. When I rang the orange quick tap helpline to order a new sim today I have been told tat the S4 is not quick tap enabled.
Has anyone that has an S4 from orange been able to get a quick tap sim and activate it? if not I will be cancelling my upgrade and going back to my S3.
Thanks
multiple S4 phone versions on Orange?
What is our phone version and is there multiple versions of the S4 available on Orange UK? I ask because I have been trying to get quick tap enabled and have had the following twitter conversation with orange:
on 3 Apr you said S4 was quicktap enabled, I have upgraded + rang for a quicktap sim I have been told the S4 is not enabled is this right
3 Apr Hi, I can see this as a feature on the system. Was it helpdesk that advised you of this? Was the upgrade direct from us? Thank you.
3 Apr Upgrade through EE store. No quicktap sim. Advised by quicktap helpdesk on 150. If it is compatible can u send new sim quicktap sim please
3 Apr Hi, I would love to help it would be great if you could DM your name. Thank you.
3 Apr My name is **********
3 Apr Hi *******, can you DM the 1st and 3rd characters of your account password, so we can help further. Thanks
3 Apr First = * third =*
22h Hi, there is an app that will automatically allow you to use quicktap. This is not SIM enabled , this is buildt into the phone itself.
22h What app do I use as the quicktap app says I need a quicktap sim. Thanks
16h Hi, can you please can you type the following code into the phone and advise us the version code that comes up *#1234# Thank you^Lisa.
16h AP: I9505XXUAMDM, CP: I9505XXUAMDM, CSC: I9505OXXAMDB
56m Good morning. I can advise you that, unfortunately, this version indicates that the quick tap service is not supported on your handset. I >
55m < am sorry. If you needed to discuss this, please can you call 150 or 07973100150 from any other phone and we can advise.
42m What version is supported and is it possible to exchange handsets. If not can I cancel my upgrade or swap for an S3
If Quick Tap was working on your S3, then you already have the required SIM. If you've put that SIM into your S4 and it's not working, then there are probably a few compatibility issues.
Bad news for now...
LoveNFC said:
If Quick Tap was working on your S3, then you already have the required SIM. If you've put that SIM into your S4 and it's not working, then there are probably a few compatibility issues.
Click to expand...
Click to collapse
This is not an issue with your SIM.
The problem is that, whilst the S4 is NFC enabled and perfectly capable of providing the QuickTap service, the app for the S4 has been written but not yet released. It has to be approved by Barclaycard, Orange/EE and Samsung.
This is really annoying and does mean that you are without the service for now but I am told that EE have every intention of bringing the service to the S4 as soon as they can. After all, the spent quite some time building this service before the Olympics and it would idiotic to let it vanish now, especially as the iPhone still lacks NFC functionality.
In the meantime, we have to suck it up or change back to the S3. I can confirm that you are able to get your credit back from Barclaycard without any fuss whatsoever. The number you need is a dedicated one for the QuickTap service. Nobody at Orange/EE seems to know it but I do. It is 08448223201. Also, if you are now on an EE contract as opposed to an Orange contract, if you call EE and express frustration at having to call 08 numbers to fix this problem, they do have a bolt-on that they can and will apply for free to allow you the first 30 minutes of any 08 call for free. I have it applied to my account. Again, their staff don't all seem to know about this so be clear that you are aware of it.
We can only hope this service lands soon, I suppose. That said, my debit card is now NFC-enabled and the advantages of QuickTap will be missed but, for me at least, in no way outweigh my pleasure at the S4 being such a thing of joy.
I hope that the above helps. Please let me know.
---------- Post added at 06:06 PM ---------- Previous post was at 06:00 PM ----------
By the way, I know that the error message you are getting says it is SIM-related. The error message is wrong.
The problem with simply rolling it out is sofware though I am told that there is some sort of issue with running the service over a 4G network too. Not entirely sure what that would be but this will be one of things that is delaying the roll-out, I'd imagine.
Hello,
Ive been using a Verizon S5 in Canada for the past year. I didn't have to unlock the phone, and it works fine except for a few things.
I recently rooted the S5 to get rid of some Verizon bloatware. My only problem right now is not being able to call the *611 customer service number. It keeps ringing the Verizon one instead of Canada's Koodo one.
Also unable to check voicemails because of this.
If anyone could let me know a fix for this please let me know!
Thanks
SquatTheWorld said:
Hello,
Ive been using a Verizon S5 in Canada for the past year. I didn't have to unlock the phone, and it works fine except for a few things.
I recently rooted the S5 to get rid of some Verizon bloatware. My only problem right now is not being able to call the *611 customer service number. It keeps ringing the Verizon one instead of Canada's Koodo one.
Also unable to check voicemails because of this.
If anyone could let me know a fix for this please let me know!
Thanks
Click to expand...
Click to collapse
What network are you using this phone on?
Hi
I've bought a second hand S7 Edge ATT phone on a kind of craigslist in Denmark (i live in Denmark).
When i came back at my place, i discover that the phone is an AT&T phone and that my simcard doesnt work in it. The simcard is seen as there is the linked application of it and the phone asked me the pin code but nothing to do.
Then i search and i went on the AT&T website to unlock the phone. I got an error message:
---
""Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours before you submit a new request."
---
I spent then 1h chatting with ATT and without any info about the original owner, ATT cannot help me... so basically i'm stuck.
The only info I've is the IMEI number, that's it.
So here are my questions:
1 - Is there a way to unlock an ATT phone that is not "unloackable" by ATT because of this pay off issue?
2 - If yes, is there a way to do it free?
3 - Is installing a firmware G935U instead of the G935A would solve the issue?
The phone is quite old now so i dont want to invert money in it.
Thank you for your help