SG3 flaw on screen - Galaxy S III General (US Carriers)

Today i just purchase my SG3 and when I got back to work i saw that my screen had flaws on it. Its really hard to explain but it looks like tiger stripes running down the LCD screen. Looks like the LCD is push against the glass in those areas. I brought it back to Tmobile and at first they had a hard time seeing it but in different lighting, they finally saw it. The rep told me that all their phones were accounted for customers already that I will be able to go back next Thursday to get a replacement.

Sorry to hear about your screen. Haven't noticed any flaws in the screen.
Sent from my SGH-T999 using xda premium

There have been a few rumors, complaints and photos over in the International GS3 forum... Its sad to hear a few bad ones get mixed in. I experienced the same thing with my Transformer Prime..

imsohungover said:
Today i just purchase my SG3 and when I got back to work i saw that my screen had flaws on it. Its really hard to explain but it looks like tiger stripes running down the LCD screen. Looks like the LCD is push against the glass in those areas. I brought it back to Tmobile and at first they had a hard time seeing it but in different lighting, they finally saw it. The rep told me that all their phones were accounted for customers already that I will be able to go back next Thursday to get a replacement.
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You should have freaked out on them for holding phones. No reason you should wait a week for a working unit. Did you talk to a manager? If it is a corporate store call t-mobile. They should be correcting this, not brushing you off.

mhuckins said:
You should have freaked out on them for holding phones. No reason you should wait a week for a working unit. Did you talk to a manager? If it is a corporate store call t-mobile. They should be correcting this, not brushing you off.
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im ok with it bc i will exchange it for the white one!!! blue looks nice but this will be the first time i will say that the white one definately looks better!!

imsohungover said:
im ok with it bc i will exchange it for the white one!!! blue looks nice but this will be the first time i will say that the white one definately looks better!!
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White is definitely better. I don't know what I am going to do for the next week while I wait for mine.

Docavelli said:
Sorry to hear about your screen. Haven't noticed any flaws in the screen.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Download Simple plain color images and check for dead pixels...my friend got his and i found one as Iwas watching a video on his GS3

I have a similar issue. It looks like I have a couple areas of "stripes" when the screen is completely black. The stripes are actually more black than the image itself which is black. Going to test solid color images.

Alik4041 said:
I have a similar issue. It looks like I have a couple areas of "stripes" when the screen is completely black. The stripes are actually more black than the image itself which is black. Going to test solid color images.
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Click to collapse
could you post a pic to let us know what we should be looking for?

I will tomorrow. If you go throw some solid color images you should be able to see it. My parents saw it and laughed at me. "pssh it's not big deal"
What they don't understand is I've been waiting for this phone FOREVER! I'm upgrading from a Touch pro 2 lol!
---------- Post added at 01:27 AM ---------- Previous post was at 01:19 AM ----------
Btw, I'm using the app called "Display tester" and you can clearly see the stripes in a room with the lights off. Just use the dead pixel test and set the color to black. You might see stripes. I have one line of individual stripes that is about 2 mm thick that runs from the right to the left side of the screen. Then there are two other sets of stripes that look like smiley faces almost; one in the middle and one on the top.

Alik4041 said:
I will tomorrow. If you go throw some solid color images you should be able to see it. My parents saw it and laughed at me. "pssh it's not big deal"
What they don't understand is I've been waiting for this phone FOREVER! I'm upgrading from a Touch pro 2 lol!
---------- Post added at 01:27 AM ---------- Previous post was at 01:19 AM ----------
Btw, I'm using the app called "Display tester" and you can clearly see the stripes in a room with the lights off. Just use the dead pixel test and set the color to black. You might see stripes. I have one line of individual stripes that is about 2 mm thick that runs from the right to the left side of the screen. Then there are two other sets of stripes that look like smiley faces almost; one in the middle and one on the top.
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Its a common issue when manufacturing samoled screens from what I have heard. Percentage of defects are supposedly high but it does not affect the viewing experience to the typical user.....aka the small price to pay is worth it for such a beautiful screen otherwise. Nevertheless if your more than the typical consumer and you happen to spot these defects.....a defect is a defect and I guess they have to replace it =/
Sent from my SGH-T989 using XDA

So I just dropped my phone last night and the screen is cracked...fml..will T-Mobile still replace it even if the manager wrote my name down?!!! It was a light fall too. The screen is weak. I recommend a case for sure now.

My plans
This story is precisely why i only buy in store. When i go to the store to get my S3 on the 27th, im downloading a dead pixel checker app, and running it. Not taking any chances, and not settling for anything short of perfection.

imsohungover said:
So I just dropped my phone last night and the screen is cracked...fml..will T-Mobile still replace it even if the manager wrote my name down?!!! It was a light fall too. The screen is weak. I recommend a case for sure now.
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Oh dear... :crying:

I want to add to this, rather than downloading an app, just try this:
dial *#0*#
this should make it go to a menu with colors. just click the color and it will display the full screen in that color.
It works on my vibrant. I dont have the GS3 yet but I imagine this should still work

Related

Problem with my SuperAmoled Plus Screen!

When i received the phone today (around 3pm uk time) after an hour playing around with it i noticed 3 dark thick lines on the bottom half of the screen (on a gray background) i thought nothing of it at first and continued to use the phone.
Only just now i thought there must be a problem so i displayed a full white image and you could really notice those 3 thick dark lines. I then changed the screen brightness to max, min then back to auto and it was gone... BUT! when the screen dims a bit just before turning off i can see those 3 thick lines again just for those few seconds before the screen turns off.. it doesnt really effect me but it annoys me that they are there.. plus there might be problems with it in the future. I'm gonna go to my local Carphone Warehouse tomorrow and see if they can replace it.
I just want to know if any one else has had this screen problem.
Thanks.
Do the lines correspond to anything that is on the screen often like the keyboard or some sort of widget you have on your home screen?
These SAMOLED screens suffer from image retention and possibly burn-in. I've noticed it on my original galaxy as well as the Nexus S. As long as the lines go away after a few seconds it should be nothing to worry about. If you notice them there always then that could be a problem... usually the easiest way to see them is on a flat gray background.
RedBlueGreen said:
When i received the phone today (around 3pm uk time) after an hour playing around with it i noticed 3 dark thick lines on the bottom half of the screen (on a gray background) i thought nothing of it at first and continued to use the phone.
Only just now i thought there must be a problem so i displayed a full white image and you could really notice those 3 thick dark lines. I then changed the screen brightness to max, min then back to auto and it was gone... BUT! when the screen dims a bit just before turning off i can see those 3 thick lines again just for those few seconds before the screen turns off.. it doesnt really effect me but it annoys me that they are there.. plus there might be problems with it in the future. I'm gonna go to my local Carphone Warehouse tomorrow and see if they can replace it.
I just want to know if any one else has had this screen problem.
Thanks.
Click to expand...
Click to collapse
oh boy, its too soon to be having any burn in. might be another issue.
my nexus one has burn in of the status bar at the top. and i can see a burn in of my entire keyboard on a white image. after more than a year of using the phone, oh well. but the status bar burn in was there within the first month.
dinan said:
Do the lines correspond to anything that is on the screen often like the keyboard or some sort of widget you have on your home screen?
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Click to collapse
the lines are:
1: just above where the 4 icons are at the bottom of the screen
2: where the page numbers are (dots)
3: just below the other 4 icons (widgets)
Thing is that these lines are solid and have no breaks in them.. so i dont think its the 3 points i gave above this.
I know it's too early for burn-in but some screens (might I say... all?) come from the factory with some sort of flaw. None of them are perfect and most have flaws so imperceptible that most people wouldn't notice. Every nexus S and Galaxy I've seen had some sort of area or line or multiple lines on the screen which were a bit different color, not as bright, or something along those lines. Some are worse than others, and I noticed the flaws right after taking it out of the box brand new. (I've been through about 6 Nexus S's between me and a few friends).
It's not really the same as a traditional LCD/LED screen since there's not a big backlight. Each pixel is individually lit and some may have specifications that are just on the edge of within manufacturer limits. There's almost 400,000 pixels on the screen... the chances of all of them being created identically is slim to none.
If it bothers you I say just take it back and get an exchange, showing them the problem area on the screen. Just hope your new one will be "less flawed" =)
dinan said:
If it bothers you I say just take it back and get an exchange, showing them the problem area on the screen. Just hope your new one will be "less flawed" =)
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Yeah, The last phone i had, had problems with the camera.. i went through about 5 of them and i ended up with one that was the same as the first one i had.
Can you guys have a look at yours?
Just open up a pure white image and check.. if there are no lines wait till it dims the screen and check again... thanks.
Did you put a screen protector on it???
Sent from my GT-I9000 using XDA App
Skycake 21 said:
Did you put a screen protector on it???
Sent from my GT-I9000 using XDA App
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No not yet.
Dang... The screen protector I put on my sgs has imperfections in it that make the screen appear to have dis coloured pixels in a straight line, but alas, this is not your issue..
Sent from my GT-I9000 using XDA App
Skycake 21 said:
Dang... The screen protector I put on my sgs has imperfections in it that make the screen appear to have dis coloured pixels in a straight line, but alas, this is not your issue..
Sent from my GT-I9000 using XDA App
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which screen protector did u get? so i know not to buy it =)
edit:
Also ill post the results tomorrow if any one is interested.
take a screen shot of the problem? might not show but worth a try, then post it.
if it is really faulty, you should contact the seller to replace it.
I am really sorry for you, I will personal be mad if my long waited SGS2 comes with a super amoled plus faulty screen
Picture or it didn't happen... that's the moto
mkrmec said:
Picture or it didn't happen... that's the moto
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well i dont have a good quality camera. You might of seen it before i changed the brightness settings but now that i have its kind of faint and you can only see it when the screen dims..
Gonna go to carphone warehouse now be back later
well before i went i called up all the carphone warehouses near me and none of them have stock.
I was told i only have two options:
1: go to a carphone warehouse and exchange.
2: go to a carphone warehouse and get a refund then order it online again.
So i should get a new one by tomorrow.. or atlest on friday.
no poroblems like that with mine. Screen is freaking perfect. On a side note i liked doing this test because I love staring at the screen.
Drooooool
well.. i went to a carphone warehouse.. and they had two instock. I exchanged it.. screen is fine but.. now after i got home i can see a mark/ dig inbetween the screen and the bezel (where the gap is)
again it doesnt really effect me but god.. now that i know its there.. i notice it so much that.. i might exchange it again Y_Y
This happens to me every single time i buy a new phone >.<... trust my luck!
RedBlueGreen said:
well.. i went to a carphone warehouse.. and they had two instock. I exchanged it.. screen is fine but.. now after i got home i can see a mark/ dig inbetween the screen and the bezel (where the gap is)
again it doesnt really effect me but god.. now that i know its there.. i notice it so much that.. i might exchange it again Y_Y
This happens to me every single time i buy a new phone >.<... trust my luck!
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Click to collapse
well well well.
Went to lakeside since the one near me closed at 7pm.
Changed the phone again and this one had the lines on the screen and a dig in the silver bezel. She gave me another phone and the screen was perfect and there are no digs on the silver bezel...
In 2 days iv had my hands on 4 different S2's lol..
Last phone i had i also had 4 of them cause of XXX problems.. thought i was gonna beat it today and have 5 XD
Geebuz wept! I'm getting mine in from the UK tomorrow. I hope for hell sake it doesn't have imperfections. The ship back to the UK would be a disaster and if that one has a dig in the bezel upon return I'd blow a valve!
FINGERS CROSSED MINE IS PERFECT
as far as i know. this is the grid pattern on the super amoled screens. however. because of the poor QA/QC of the screens, some of those grid patterns are more visible than other area of the screen.
the whole super amoled is about lines on a grid pattern. if you notice more deeply, you will see that you also have those " lines " some where else on the screen yet they are not visible as the one you noticed.
i had to go through 4 galaxy S1 to get a good one where the pattern isnt "visible " through the whole screen.
its a defective unit. mainly poor Qa/QC. if you can live with it, it wont do you any harms. or get bigger. if you cant, then change it.
or and make sure you dont have a dud phone with piss poor yellow white on high brightness or pink gray on low brightness. because thats also a defect in super amoled screens.

How is the Groupon Refurbished Tablet?

Since the Groupon deal tablet is beginning to ship, I am wondering how the tablet is going for everyone.
I bought one, but it hasn't shipped yet.
Also, does anyone know if we are able to get warranty from Squaretrade?
Hahahalalala said:
Since the Groupon deal tablet is beginning to ship, I am wondering how the tablet is going for everyone.
I bought one, but it hasn't shipped yet.
Also, does anyone know if we are able to get warranty from Squaretrade?
Click to expand...
Click to collapse
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.
I just received one in the mail. Looks brand new only thing I know is that it had been on for 32 days
Just got mine a couple of hours ago. Looks brand new. I was nervous because it was the first thing I have ever purchased from Groupon. So far it is great. Came in a sealed Samsung Galaxy box. As far my screen goes I think it looks great and I went to best buy to compare and they look exactly the same and run the same. Make sure you register it you get all kinds of stuff free like 50 bucks to the Samsung hub store ands 25 bucks for Google plays store among other things.
neags23 said:
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.
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In bright light with the screen off and turned at an angle I can see the pattern that your describing but that is the Wacom digitizer but I don't see it any other time.
wrecklessp said:
I just received one in the mail. Looks brand new only thing I know is that it had been on for 32 days
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Click to collapse
Was it as display model? Hm..how were you able to find that information?
Hahahalalala said:
Was it as display model? Hm..how were you able to find that information?
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Click to collapse
On any Android device go to settings\about device\status and you'll see up time.
Hahahalalala said:
Since the Groupon deal tablet is beginning to ship, I am wondering how the tablet is going for everyone.
I bought one, but it hasn't shipped yet.
Also, does anyone know if we are able to get warranty from Squaretrade?
Click to expand...
Click to collapse
The tablet so far has been great. No issues or defects that I've been able to detect. I was also able to get all of the Samsung Promo Freebies. I haven't really looked into a Squaretrade warranty. Odds are that its going to fail in the first 3 months if its going to fail.
One of you will probably receive one of my 4 tablets I had to return to amazon! Going on topic though, I don't think you should be seeing any pixels at the edges of letters.
Sent from my SM-P600 using Tapatalk
ddavtian said:
On any Android device go to settings\about device\status and you'll see up time.
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Click to collapse
Thanks! Don't worry about that actually. I never really turn my tablet off, it just goes into sleep mode.
On mine it says it has been up for 30 days.
neags23 said:
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.
Click to expand...
Click to collapse
That looks like a dead pixel and you should not have that. I would return it and ask for replacement if I were you.
You can download some screen test apps from market to test different colors to see if your screen got some problems.
Sent from my SM-N900T using Tapatalk
neags23 said:
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.
Click to expand...
Click to collapse
To Do a Full test on your Note whether Refurbished or new you can do the following simple test to check all aspects of your device
Just DIAL on your dial pad *#0*# , and do all required tests.
lsherif said:
To Do a Full test on your Note whether Refurbished or new you can do the following simple test to check all aspects of your device
Just DIAL on your dial pad *#0*# , and do all required tests.
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Click to collapse
Not sure if this is a joke, but pretty sure the Note 2014 doesn't have a dial pad...
---------- Post added at 11:29 AM ---------- Previous post was at 11:26 AM ----------
jinda628 said:
That looks like a dead pixel and you should not have that. I would return it and ask for replacement if I were you.
You can download some screen test apps from market to test different colors to see if your screen got some problems.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
No, they're not dead pixels. It's the entire screen. Just something weird with the pixel arrangement. I checked out a Best Buy display model and it had the same thing.
It's most noticeable around text and edges of images, but even on plain white screen (like a white background in the browser or an app), you can kind of see it.
Not sure if this is a joke, but pretty sure the Note 2014 doesn't have a dial pad
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Click to collapse
That`s not a joke , 2 of the 3 Note 2014 variants have dial pads, the P605 & P601, which is the one i own.
Only the P600 being the wifi version which seems to be yours doesn`t have.
lsherif said:
That`s not a joke , 2 of the 3 Note 2014 variants have dial pads, the P605 & P601, which is the one i own.
Only the P600 being the wifi version which seems to be yours doesn`t have.
Click to expand...
Click to collapse
Ah ok. Yeah, mine is the wifi version. Thanks, and sorry about that!
neags23 said:
No, they're not dead pixels. It's the entire screen. Just something weird with the pixel arrangement. I checked out a Best Buy display model and it had the same thing.
It's most noticeable around text and edges of images, but even on plain white screen (like a white background in the browser or an app), you can kind of see it.
Click to expand...
Click to collapse
Is it going to be visible when you capture screen and zoom? I didnt notice anything on my P605. I tested it with this:
https://play.google.com/store/apps/details?id=com.yota.screentest
And didn't see any discoloration, washouts, light bleeds and weird pixel arrangements on every test.
Did you try it?
neags23 said:
Mine is in great shape, physically. Looks brand new.
I do have some issues/questions about screen quality, but I don't know if that has anything to do with it being a refurb. There's a very noticeable dot effect with text and at the edges of images. Like you can see the pixels or something. Almost as though I'm looking at the tablet through a screen door. I don't know if this is expected and people just don't notice or don't care, or if this is a defect.
Click to expand...
Click to collapse
I have the same issue and have captured it in this picture:
(Ensure you are zoomed to 100%.)
You can see that the aliasing around the black text looks great, but the green install button just looks weird and pixellated. It's not terrible, and it only happens for certain graphics/text, but it's still kind of annoying. The RGBW stripe may be the culprit here; despite having a lower pixel density the true RGB stripe of my girlfriend's iPad Air really does look superior.
To answer OP, my tablet is physically like new. I had pretty bad lag even after installing the software update and restoring to factory settings, mostly evident in pulling down the notification shade and scrolling in apps. I rooted and put CleanRom 2.0 R2 on and it's seriously night and day. So freaking fast now. Overall I'm extremely happy for the price I paid.
Edit: XDA murdered the resolution and won't let me post a link. Take the spaces out of the below:
htt p : // i.imgur . com /rRzpZJU .jpg
Mine looks like new and performs great. Took forever though my shipment was delayed 3 days by a 3" snow. I watched the tracking say out for delivery 3 days in a row, only to see a weather exception later in the afternoon. Finally on the fourth day they delivered it. Great deal but I'm shocked at the price of movies at the Hub store that $50 is gonna go quick. Sent using my new Note.
jwetmore said:
I have the same issue and have captured it in this picture:
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Click to collapse
What have you captured? Looked at in person mine's fine and no different than my N3 (second pic). The moiré created by the camera and light reflecting off the N10.1-14's active digitizer's matrix makes the pic look like crap but I see nothing funky at all on the display directly.
jwetmore said:
I have the same issue and have captured it in this picture:
(Ensure you are zoomed to 100%.)
You can see that the aliasing around the black text looks great, but the green install button just looks weird and pixellated. It's not terrible, and it only happens for certain graphics/text, but it's still kind of annoying. The RGBW stripe may be the culprit here; despite having a lower pixel density the true RGB stripe of my girlfriend's iPad Air really does look superior.
To answer OP, my tablet is physically like new. I had pretty bad lag even after installing the software update and restoring to factory settings, mostly evident in pulling down the notification shade and scrolling in apps. I rooted and put CleanRom 2.0 R2 on and it's seriously night and day. So freaking fast now. Overall I'm extremely happy for the price I paid.
Edit: XDA murdered the resolution and won't let me post a link. Take the spaces out of the below:
htt p : // i.imgur . com /rRzpZJU .jpg
Click to expand...
Click to collapse
That green box is an excellent representation of the issue. It's almost like it's got a dotted border all the way around it.
But honestly, I think on that whole screen, the pixels (if that's what the issue is... I get the whole ppi, not being able to see individual pixels at a certain distance bit) kind of pop out at you. Not sure if it's because it's a still image and is relatively close to the screen or what. But definitely mostly noticeable around that button and the line green line below it.

Slight pink hue.

I have noticed my unit has a slight pink hue. When tilting device vertically I can see it disappears and its only visible when looking straight on the screen.
I am not used to AMOLED displays, last I used was Galaxy S2 is this a common issue or maybe not an issue?
Sent from my Nexus 6P using XDA Free mobile app
I saw this too, but it seems to have settled with use
I have a replacement coming tomorrow for slight cosmetic damage on the back so will see if it has that hue or not
Sent from my Nexus 6P using XDA Free mobile app
wazka2 said:
I have a replacement coming tomorrow for slight cosmetic damage on the back so will see if it has that hue or not
Sent from my Nexus 6P using XDA Free mobile app
Click to expand...
Click to collapse
I take back my original reply, pink hue still there
It looks like its the "feature" of this panel. Something I need to get used to.
Sent from my Nexus 6P using XDA Free mobile app
Are you sure its not your face, mine looks pinkish dead on and looks normal again at an angle.
Switch to sRGB aswel as the out of the box settings look like a HD Cartoon
I don't think it's a face reflection. I have tried sRGB but its way too washed for my liking.
Sent from my Nexus 6P using XDA Free mobile app
My display is warmer/yellower than I expected straight on (not as much from an angle) - I thought they figured this stuff out by now?
When I turn on sRGB mode it makes it less yellow but too washed out and it doesn't seem to stick after reboot. Anyone?
Put it this way, whites on mine definitely do not look pure white like some reviews have said. I hate how screens can differ....
just4747 said:
My display is warmer/yellower than I expected straight on (not as much from an angle) - I thought they figured this stuff out by now?
When I turn on sRGB mode it makes it less yellow but too washed out and it doesn't seem to stick after reboot. Anyone?
Put it this way, whites on mine definitely do not look pure white like some reviews have said. I hate how screens can differ....
Click to expand...
Click to collapse
I feel mine is the same. I recently had a HTC one m7 so maybe it is just me being not used to AMOLED displays but mine feels very yellow/warm... I can only see true whites when looking at the screen from an angle!
hltbest said:
I feel mine is the same. I recently had a HTC one m7 so maybe it is just me being not used to AMOLED displays but mine feels very yellow/warm... I can only see true whites when looking at the screen from an angle!
Click to expand...
Click to collapse
Yes sounds like mine. I called Google and they said if I want I can have another sent to me (they would put a hold/authorization charge on my account) and then I send the original back when received. Then the hold/charge is dropped. I told them I'd think about it.
Any chance the warmness will change/look more normal over time or no? I'm pretty positive that it is actually more yellow than it is supposed to be compared to "normal" ones, so don't second guess yourself if you think it is. I've had this issue so many times in the past with phones....
just4747 said:
Yes sounds like mine. I called Google and they said if I want I can have another sent to me (they would put a hold/authorization charge on my account) and then I send the original back when received. Then the hold/charge is dropped. I told them I'd think about it.
Any chance the warmness will change/look more normal over time or no? I'm pretty positive that it is actually more yellow than it is supposed to be compared to "normal" ones, so don't second guess yourself if you think it is. I've had this issue so many times in the past with phones....
Click to expand...
Click to collapse
Hmm.. It's a bit gutting if something is wrong! I've just managed to set the darn thing up. It does feel awfully yellow... The only way I could know if it wasn't right was to see another one... So maybe I'll have to pop to CPW and see if they have a display one to compare to.. I only have 14 days to do an exchange of needed and I'm already 2 days into that now!
I'd feel stupid if I took this back and nothing was wrong but at the same time I'd feel stupid keeping this handset and finding out that the screen was rubbish!
hltbest said:
Hmm.. It's a bit gutting if something is wrong! I've just managed to set the darn thing up. It does feel awfully yellow... The only way I could know if it wasn't right was to see another one... So maybe I'll have to pop to CPW and see if they have a display one to compare to.. I only have 14 days to do an exchange of needed and I'm already 2 days into that now!
I'd feel stupid if I took this back and nothing was wrong but at the same time I'd feel stupid keeping this handset and finding out that the screen was rubbish!
Click to expand...
Click to collapse
I hear ya, yeah we do have 2 weeks but they also said we have a 1 year warranty of some type..not sure what the difference is but she said they would only replace with new ones right now since no refurbs.
Not sure what to do....
just4747 said:
I hear ya, yeah we do have 2 weeks but they also said we have a 1 year warranty of some type..not sure what the difference is but she said they would only replace with new ones right now since no refurbs.
Not sure what to do....
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I've just read online the 5x has had massive issues with yellow screens. Google is replacing them so I'm definitely going to pop into CPW and raise the issue with them. When holding my phone next to my old HTC one m7 its clearly very yellow, which can't be right!
Frustrating as I imagine that CPW won't have a replacement in stock yet...
Just google nexus 5x yellow screen to see what has been happening!
hltbest said:
I've just read online the 5x has had massive issues with yellow screens. Google is replacing them so I'm definitely going to pop into CPW and raise the issue with them. When holding my phone next to my old HTC one m7 its clearly very yellow, which can't be right!
Frustrating as I imagine that CPW won't have a replacement in stock yet...
Just google nexus 5x yellow screen to see what has been happening!
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Click to collapse
Yep I saw the 5X issues.
Well let me know what happens when you go.
Thanks.
Every amoled I have has had this to a certain extent or another. My GS6 edge, my Moto Maxx (international version of the turbo).. It's something I have grown use to on amoled displays. I can see it in all of them, even if it's slight. Some people just do not see it or notice it for whatever reason.
I have a felling that all phones will have this "issue".
I had mine against Galaxy S6 edge plus and it seemed that mine has a better colours etc. But it was on the first day and I didn't notice pink/yellow hue so wasn't looking for it in Samsung device.
Regarding CPW exchange stock. I have ordered it this morning in store and got a text it has been despatched so should have it tomorrow.
So don't worry and go to store. Just say you spoke to customer service and they told you to come to store to order new one.
Sent from my Nexus 6P using XDA Free mobile app
graffixnyc said:
Every amoled I have has had this to a certain extent or another. My GS6 edge, my Moto Maxx (international version of the turbo).. It's something I have grown use to on amoled displays. I can see it in all of them, even if it's slight. Some people just do not see it or notice it for whatever reason.
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Click to collapse
I was just going to ask this - for the people who are saying the screen is great and whites are really white, etc...I mean they can't really be seeing what we are seeing right? It's not awful or terrible but it is definitely noticeable slightly yellowish/warm to me, especially compared to my LCD G3 screen and an iPhone 5 screen.
Do you really think all AMOLEDs are slightly yellow/warm? I can't let myself believe that but at the same time I haven't had an AMOLED in a while so it's hard for me to decide in my mind...
just4747 said:
I was just going to ask this - for the people who are saying the screen is great and whites are really white, etc...I mean they can't really be seeing what we are seeing right? It's not awful or terrible but it is definitely noticeable slightly yellowish/warm to me, especially compared to my LCD G3 screen and an iPhone 5 screen.
Do you really think all AMOLEDs are slightly yellow/warm? I can't let myself believe that but at the same time I haven't had an AMOLED in a while so it's hard for me to decide in my mind...
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I was talking more about the pinkish hue. Amoled whites have always sucked. lol They are never white but always have a tint to them. With the nexus s it was a blueish tint, with later devices like the GS6, Turbo etc... it's a pinkish tint.. I mean if you just do a search of Insert_any_device_name_that_uses_amoled_screens_here and "pink tint" or "blue tint" or "purple tint" there will be at least one thread or something about it online for every single device.. lol I think some people's eyes aren't as sensitive to it so it's not as noticeable to them
graffixnyc said:
I was talking more about the pinkish hue. Amoled whites have always sucked. lol They are never white but always have a tint to them. With the nexus s it was a blueish tint, with later devices like the GS6, Turbo etc... it's a pinkish tint.. I mean if you just do a search of Insert_any_device_name_that_uses_amoled_screens_here and "pink tint" or "blue tint" or "purple tint" there will be at least one thread or something about it online for every single device.. lol I think some people's eyes aren't as sensitive to it so it's not as noticeable to them
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Well I consider mine more yellow than pinkish, and also goes away when you tilt it - but I'm sure everyone sees the temperature slightly different.
I know there are always variations of screens but knowing that there PROBABLY is a much more balanced/correct version of the display out there is an awful feeling - the thought of having to get a second one and the second one will possibly suck too is just the worst (first world problems).
It also sucks that these aren't in local stores to go in and compare the display to.
Fwiw, mines the exact same way. There's a small degree of head-on angle that goes yellow-whites instead of bluish-whites.
Putting it side-by-side with my Turbo, its still a lot less yellow and I never had an issue with the Turbo screen.

Screen Tint/Discoloration

Has anyone noticed any screen tint and/or discoloration? On a white background I've noticed that my screen has a slight pink tint on the bottom 20%. Dark backgrounds/images are unaffected.
Mine is uniform top to bottom... In dark lighting it does look a little holographic at times when I'm reading text on white background though.
I have a similar problem. Bought the US unlocked version and whites all over the screen have pink hue.
zerone55 said:
I have a similar problem. Bought the US unlocked version and whites all over the screen have pink hue.
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Click to collapse
I preordered one from Verizon and received it yesterday. I'm going to drop by my local Verizon store and see if their display(s) have the same issue.
Mine has a redish tint as well. If you go to Display you can change the color profile. Can't tell if it actually helps though.
RusTachio said:
Mine has a redish tint as well. If you go to Display you can change the color profile. Can't tell if it actually helps though.
Click to expand...
Click to collapse
I tried playing around with the color temperature settings. Making the color temperature cooler makes it better, but still visible.
You mean like temperature ? Mine's a tad cooler than what I'm used to but I'm leaving it default. No reddish tint here.
Sent from my HTC6545LVW using Tapatalk
I've got no tint unless I look at the screen at extreme angles (like >70 degrees). Even then, it's only a very slight pinkish color.
When I first turned on the phone, the screen was slightly warmer than I prefer. I fixed this by knocking the screen temperature slider 2 ticks over to the right.
Mine is fine. I can see it at extreme angles as well but just barely and really wouldn't notice it without stumbling on this thread
Sent from my HTC6545LVW using Tapatalk
Mine has it at the bottom too, I think it is slowly going away but maybe not. I will give it a few days and if it is not completely gone I will get it replaced. This time yesterday my lower left side was really pink and bad, now it is hard to tell most of the time. Some LCD screens take a few days to cure properly. They say the sun or UV lights will speed up this process. Lets keep updating each other on our progress.
My htc 10 has a yellowish screen tint at the bottom when looking directly at the phone. However, it seems to go away if i tilt the phone away.
Sent from my HTC 10 using XDA-Developers mobile app
I definitely noticed a pink tint on my verizon model
I think maybe the "hologram" effect I'm seeing is almost an interpolating of white and pink. It is similar to the "shiny" effect you see if you slightly tilt to the left or right, but less pronounced. I mostly only see it when I'm scrolling thru text. Definitely seems slightly pink on white.
If I look at my screen at the perpendicular it is noticeable. On a pure white background the top 80% is white but the bottom 20% gradually fades into a subtle pink hue at the bottom.
Sent from my SM-T320 using XDA-Developers mobile app
Yeah... I'm going to get this unit replaced. It's just too pink
Sent from my HTC 10 using Tapatalk
joshuadjohnson22 said:
Yeah... I'm going to get this unit replaced. It's just too pink
Sent from my HTC 10 using Tapatalk
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Let us know if the replacement unit is any different.
iamloco724 said:
Let us know if the replacement unit is any different.
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Click to collapse
Will do, it will probably take a while for it to arrive since it just started shipping. Judging how most people have perfect units I don't foresee any issues
Sent from my HTC 10 using Tapatalk
I've seen a few people complain on Reddit as well. And someone said it's due to the glue and it should be gone with time, but I don't know if it's true. Was considering buying the 10 myself, but it's still not available in my country so I'll wait for you guys to say how it goes.
And I'm also sorry to hear every one of you has the issue ;//
Spot on! Finally someone who has the same issue as me (and clearly a lot of other people have it too)
And yes, mine does have that, very visible. I have no idea why they didn't pick an IPS or amoled display, the price is already pretty ridiculous.
Also tried the temperature changing function, doesn't do any thing. No software will fix this either, its just a hardware thing.
Peshyy said:
I've seen a few people complain on Reddit as well. And someone said it's due to the glue and it should be gone with time, but I don't know if it's true. Was considering buying the 10 myself, but it's still not available in my country so I'll wait for you guys to say how it goes.
And I'm also sorry to hear every one of you has the issue ;//
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Can you post that reddit link?
---------- Post added at 05:13 PM ---------- Previous post was at 05:05 PM ----------
Quick question for those having this issue, if you pull up a plain white background like say one part of a display test do you see the discoloration on that?

Red tint rumor

http://www.phonearena.com/news/Red-...y-S8S8-displays-upset-buyers-in-Korea_id93161
Im not sure we have any korean users on here but curious if the red tint rumor is real.
Apparantly also easyly solved by adjusting the red color strenght to half the value.
No product is 100% free from defects. They all have a 1% target to hit for defective units but of course it's sometimes higher. You get these stories with every new phone that's released, including iPhone. The percentage of people that actually have a real issue will be small. If it's defective in some way or not to your liking, it's easy to send it back.
Waarez said:
Apparantly also easyly solved by adjusting the red color strenght to half the value.
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That was my thought exactly. Funny how the news wants you to hear what they want you to hear. Right or wrong
Waarez said:
Apparantly also easyly solved by adjusting the red color strenght to half the value.
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Click to collapse
I had this issue on 2 different S7e (both early and later production models) last year and it was not easily solved by adjustments. It took a full-blown device replacement so I wouldn't put too much hope in that.
yep its true. Happens more often then you think.
Some screens just have a tint to them. Most devices will let you change them in the settings.
One of my old phone had this problem but the screen was yellow. it effected a small amount of those phone and i had to send it back to get a good working one.
But we will see what happens when the s8 is launch and how many are effected.
I checked it out at Best Buy today. With all 3 colors maxed out it had a red hue so I turned down the red and it got better but still not 100% to my liking. Coming from the iPhone 6 Plus its display seemed brighter to me (could be due to the hue) than the s8+. The iphone7 plus was sorta the same to had a dark hue to it and definitely wasn't bright as my iPhone 6
I am wondering how strong that red tint is? Can you clearly see it? I am a bit paranoid when I read such stuff and always feel like I have said problem xD
Gesendet von meinem SM-G955F mit Tapatalk
jonathan3579 said:
I had this issue on 2 different S7e (both early and later production models) last year and it was not easily solved by adjustments. It took a full-blown device replacement so I wouldn't put too much hope in that.
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Did the S7E allow you to control the pixel color strength? I had one and didn't remember this.
Sent from my iPad using Tapatalk
---------- Post added at 04:20 PM ---------- Previous post was at 04:20 PM ----------
Either way, I like my displays with a slight red/warm hue. You get used to it quick and it's much easier on your eyes at night.
Sent from my iPad using Tapatalk
It's real. I have pink-red tint on my s8+. It really noticeable at different angels. I've attached pics sitting next to my s7 edge.
deanesn said:
It's real. I have pink-red tint on my s8+. It really noticeable at different angels. I've attached pics sitting next to my s7 edge.
Click to expand...
Click to collapse
Wow, on yours it definitely looks like the lower 2/3 of the screen has a red tint. If thats the case, and its not a uniform discoloration, i would say it would have to be impossible to adjust out because as you adjust to make the lower better, the upper is going to look worse.
I can see this on white background screens along the right edge. Not too noticable.
Sent from my SM-G955W using XDA-Developers Legacy app
This phone better be perfect in my hands. I will be having the verizon guy show me a straight white background before I walk out of the store. That **** is NOT acceptable for an 800 dollar phone. And I would keep returning it until it is perfect.
Trust me its a lot more noticeable in person. The pic doesn't do justice. It's the whole screen for some reason the camera catches only 2/3. I will call TMO tomorrow see what the remedy is but I am not keeping the phone that's for sure. I use my phone a lot in bed and thats where the pink-red is very visible and when I have it laying on my desk. And no turning off the red color like Samsung suggest doesn't make any difference.
My midnight black S8+ is displaying perfect whites. No red tint here.
Sent from my iPad using Tapatalk
My midnight black S8+ has the red tint at the left and top edge only. it also seems to disappear if you look at it at an angle.
I've just been on the phone with EE to get a replacement phone sent out. It arrives tomorrow I hope the replacement doesn't have the same issue. I will post an update tomorrow. Fingers crossed.
deanesn said:
It's real. I have pink-red tint on my s8+. It really noticeable at different angels. I've attached pics sitting next to my s7 edge.
Click to expand...
Click to collapse
Yup, id return that. Dont feel too bad, mine arrives today and will likely have the same problem. This seems to be the new norm these days, if you want something your happy with, be prepared to fight for it!
Getting mine tomorrow... I'll test it out and let everyone know if I get a red tint and if I can adjust...
Yeah this isnt a new problem, just a QC problem with screen.
Got mine today and it looks okay but im not sure ill ever get used to the edges.

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