Hi guys,
I tried to do a search but didn't find anything that worked...
I've been recently losing my 3g/1x data connection a lot for long periods of time (30 min or more). It's annoying since I can't check my e-mail, or listen to Pandora, basically all the things I got this phone for since I'm limited to what I can do on my computer at work.
Anyway, is there a bizarro fix for this? I've tried rebooting the phone, airplane mode on/off, and updating my profile. I remember with my old medium intelligence phone I could tell it to check my e-mail or something and trick it into waking up the data but no such luck as the phone complacently accepts there's a connection error.
Thanks in advance!
You may want to try letting folks know if you are running stock or a custom rom, which one it is and what modem version. Whenever I run into strange issues with my phone that isn't attributed to the rom I'm running, I just ODiN back and reflash through the process and that usually takes care of most problems. G'luck.
I have noticed mine does that too occasionally. Turning 4g on and then back off usually makes 3g start working again for me.
In my case my phone sometimes has trouble finding 3g after using wifi for a while, toggling 4g almost always makes 3g work again.
Sent from my SPH-D700 using XDA App
Oh right! I'm just on the stock rom.
Toggling 4g and wifi doesn't work for me. Thanks for the suggestion though.
It happens more at work so it probably has something to do with that. I generally always end up roaming but I haven't had trouble in the past with using roaming data. It still says unlimited on the Sprint account website and will come back every once and a while. (I know because it'll notify me of new mail or something random.)
are you in an area of low reception? that could cause it but not sure if there is a work around for it...
this same thing happens to my wife's epic.but not regularly..
I updated the prl and seems to stopped doing it,,
I was having the same issue coming out of Airplane mode. The 3G was coming back sporadically and then not at all. I called Sprint support and they had me do a phone Restore through the service menu ##3282# (you need your MSL) and it reset the phone like it was going through the activation process. It wasn't a factory reset so I didn't have to reinstall any apps. It did work the first time but after that it started happening again.
I finally went into the Sprint store and they did a hard reset, which is the same as a factory reset (I think) Settings>Privacy>Factory Data Reset. That was a couple of days ago and I haven't had the problem since.
Unfortunately, this requires completely wiping out your installed apps. I was on the stock rom and unrooted so I hadn't backed up with Titanium Backup (needs root). But I did use AppBak to backup my list of apps so that it was easier to restore them from the Market. If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
I was having the same problem with mine and nothing worked so they gave me another one. If it's that bad call sprint tech or take it they will probably give you another one
dennistpm said:
... If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
Click to expand...
Click to collapse
I use "Sprite Mechanic" for backing up my APK's to SD card. It only recognizes market and 3rd party installed apps. Can be found in the market for free.
Sent from my SPH-D700 using XDA App
Hi guys,
I have this strange problem in two NAND builds that I have tried (MDJ Gingerbread and Hyperdroid). Every night at about 8 o'clock my internet connection would lost. I mean, no symbol whatsoever (G/E/3G/H). It only comes again before sunrise. Any idea why? Sometimes this happens at the afternoon, too. Using radio 12.15.50.14
Seems like you installed a program that allows you to enable "night mode", no Internet connection till a certain time.
I don't know all the programs that have this option, so I can't really help you. I thought Juicedefender has this option, as well as SuperPower.
Try checking the settings of the apps you've installed.
Hope this helps!
Eelkede said:
Seems like you installed a program that allows you to enable "night mode", no Internet connection till a certain time.
I don't know all the programs that have this option, so I can't really help you. I thought Juicedefender has this option, as well as SuperPower.
Try checking the settings of the apps you've installed.
Hope this helps!
Click to expand...
Click to collapse
no, man. i haven't installed that kind of program.
i have a similar problem except i dont have data connection of any kind ever. i didnt put android on this phone so i dont really know anything about it but id like to fix this problem
halfbakedj12 said:
i have a similar problem except i dont have data connection of any kind ever. i didnt put android on this phone so i dont really know anything about it but id like to fix this problem
Click to expand...
Click to collapse
Go to Settings, Wireless & networks, Mobile networks, Access Point Names and make sure the correct APN is selected. You may want to check the settings against those on this site...
http://www.unlocks.co.uk/gprs_settings.php
And you shouldn't hijack threads. It's rude
dan138zig said:
Hi guys,
I have this strange problem in two NAND builds that I have tried (MDJ Gingerbread and Hyperdroid). Every night at about 8 o'clock my internet connection would lost. I mean, no symbol whatsoever (G/E/3G/H). It only comes again before sunrise. Any idea why? Sometimes this happens at the afternoon, too. Using radio 12.15.50.14
Click to expand...
Click to collapse
I have this same problem, its happened to me 2 nights in a row between 9pm and 12am. i deleted juice defender, sms popup and blink led apps and it came back, but then the next night it happened again! i rebooted the phone and it came back. Im running MDJ CM7 2.6, and ive tried radios 2.15.50.14 & 2.12.50.02. oh and this happens at work where i typically get excellent reception...
I had played with the Gingerblur and decided to reset to stock and ran the uninstall, all was good.
I then did a factory reset, and it came back with the motoblur setup. When I entered my info it tells me "Clock error, contact customer service"
If I can get PAST the screen, I can reinstall gingerblur or something.. this is rediculous.
If I can't bypass the screen, can I get to where i can set the device in debug mode to update the device?
any help greatly appreciated.
**UPDATE**
Tried yet again to connect with my motoblur account. But didn't let it use wifi this time and it won't even connect over the Cell connection at all. Could this be related to the push earlier? I didn't get the push .. hell if I know whats wrong with the darn thing.
I think you choose just press menu and you're able to skip it.
Sent from my MB860 using Tapatalk
no luck. you can edit APN settings and dial emergency, set USB mode and Wireless.. nothing else.
Resolution
Turns out the issue with the clock was an inability to connect. Somewhere between uninstalling Gingerblur and the default hard reset, the APN got deleted, and I had to rely on Wifi only.
Problem is I am in a hotel during the week, and this Wifi requires a web based log in to get an outside IP. So I drove around till I found an open Wifi.. and Moto let me log in and get past setup.
once that was done, had to readd the wap.cingular to the APN.
all works now.. what a pita.
sounds like it was a bad flash, I would suggest that if anyone else runs into this they try reflashing the 1.2.6 sbf
going to wait a week or so to see the progress of ROMS.. had it 6 days and if I brick it, the wife MAY shoot me dead.
Since Gingerblur isn't a full ROM replacement tho, it was fairly easy to remove it all to stock, even with the issues, which I know to look for now.
dont do a backup without solid wifi! in case the APN gets nailed
Hi Guys,
Firstly, please tell me if I've posted this in the wrong forum.
Today I tried connecting my NookColor to my Motorola Atrix via the Motorola tethering/wifi hotspot app. The Nook discovered the wifi network fine, which was unproteched (motorola default). When I connected to it the Nook said something like "Due to an authentication error your Nook will now reboot". I didn't have a choice and thought it'd just power cycle so I hit okay.
What happened next was a long reboot process which ended in the factory default "Welcome/Setup your new NookColor" screen.
I tried going through the setup. The last step was to connect to a network, so I tried my phone again. It was the only network available. It errored and said please turn off the nook or call customer service.
Any idea what has happened? I have connected my nook to wireless networks many times before, just not my phone's hotspot. Can I just follow the autonooter steps again and be okay? I haven't touched it since this happened.
My mom's Nook had this same problem. Any ideas? It was rooted running the stock firmware crack.
there are a few threads on this... the nook will factory reset wiping all your data. no one knows what triggers it though... unfortunately.
its happened to me when accessing the b&n apps... pain in the butt.
Yup, someone at B&N made a biiiiig boo boo. This is happening on a wide scale to Nook owners. Luckily for me, I've had WiFi off the last couple of days while trying to assess whether the Sqlite mods really do block the 1.2 OTA update, so I was not affected by this.
Also, I just signed up with Sprint and got an HTC Evo 4G, so I'm obsessed with my new toy lately.
Thanks for the quick reply.
So are you saying this could have happened at any moment? And isn't necessarily because of connecting to the tether?
I don't think I had 1.2 update installed, but are you saying that the book may have auto updated to it on it's own?
Thx for the help
Mine is the same thing, shows "Error Problems setting up your nook, call customer service, etc." Then all i get is power off or device info. They keep telling me it's their network being down but i feel it's been up for a while now.
yeah, network was down last night due to the update being pushed from what i hear...
here are a couple of threads on other people who've experienced the reboot / reformat of data:
http://forum.xda-developers.com/showthread.php?t=981737&highlight=nook+reset
http://forum.xda-developers.com/showthread.php?t=873975&highlight=nook+reset
So it looks like this problem has been going on for monthsnow with no end in sight. I guess ill try cm7 from sd card until this all blows over... was wanting to try it anyway.
Sent from my MB860 using Tapatalk
This will not happen on CM7. It happened to me on stock. Not sure if this is applicable to your situation, but I had restored my system files with Titanium. I learned that is not a good thing to do. Going into the Native Nook/Reading software would trigger this.
Happened to me a few weeks ago as well. Was just piddling around in the stock settings.
Someone on the B&N forum claimed that B&N remotely resets nooks that it detects have been rooted, but I think that's a bit far-fetched.
This happened to me once also and I found the reason was the device automatically tried to install firmware 1.1.0 (it was on 1.0.1 before that).
Did updating the firmware stop the problem?
Hello Guys, I'm not sure if this is the right forum to ask something like this, so apologies if I'm asking in the wrong place, but I've searched a lot the past days and haven't found a solution yet :/
Less than a week ago, I bought a Samsung Galaxy Tab A6 (SM-T285) 7" LTE, and pretty much since day one, the tablet keeps disconnecting and reconnecting on every wi-fi I tried so far (3-4 different networks). I lose my connection for a couple seconds, causing any app running to lag a bit, then the notification that I have been connected to (the same) wi-fi comes up, and it starts working again. I googled a bit and tried using WPS button, Keep Wifi on during sleep, always allow scanning, even turned flight mode on, but the problem remains. Also, googling usually returned solutions that were aimed towards the router, although I'm pretty sure it's something to do with the tablet, since it's not just on one router. I'm at a loss on how to fix this and the only thing I can compe up with atm is to try a factory reset, which is weird, since the problem was with the tablet literally from the beggining. Any help will be appreciated! Thanks in advance
AntJPGR said:
Hello Guys, I'm not sure if this is the right forum to ask something like this, so apologies if I'm asking in the wrong place, but I've searched a lot the past days and haven't found a solution yet :/
Less than a week ago, I bought a Samsung Galaxy Tab A6 (SM-T285) 7" LTE, and pretty much since day one, the tablet keeps disconnecting and reconnecting on every wi-fi I tried so far (3-4 different networks). I lose my connection for a couple seconds, causing any app running to lag a bit, then the notification that I have been connected to (the same) wi-fi comes up, and it starts working again. I googled a bit and tried using WPS button, Keep Wifi on during sleep, always allow scanning, even turned flight mode on, but the problem remains. Also, googling usually returned solutions that were aimed towards the router, although I'm pretty sure it's something to do with the tablet, since it's not just on one router. I'm at a loss on how to fix this and the only thing I can compe up with atm is to try a factory reset, which is weird, since the problem was with the tablet literally from the beggining. Any help will be appreciated! Thanks in advance
Click to expand...
Click to collapse
I haven't really encountered that problem on my device. If you still have problems with the device after factory reset I suggest you try to get a replacement and see if it fixes it. You can also test if the problem goes away if your device is the only one connected to the router or setup a static IP. You can also post a logcat during the interruption so that we can get a better a handle on what is happening.
AntJPGR said:
Hello Guys, I'm not sure if this is the right forum to ask something like this, so apologies if I'm asking in the wrong place, but I've searched a lot the past days and haven't found a solution yet :/
Less than a week ago, I bought a Samsung Galaxy Tab A6 (SM-T285) 7" LTE, and pretty much since day one, the tablet keeps disconnecting and reconnecting on every wi-fi I tried so far (3-4 different networks). I lose my connection for a couple seconds, causing any app running to lag a bit, then the notification that I have been connected to (the same) wi-fi comes up, and it starts working again. I googled a bit and tried using WPS button, Keep Wifi on during sleep, always allow scanning, even turned flight mode on, but the problem remains. Also, googling usually returned solutions that were aimed towards the router, although I'm pretty sure it's something to do with the tablet, since it's not just on one router. I'm at a loss on how to fix this and the only thing I can compe up with atm is to try a factory reset, which is weird, since the problem was with the tablet literally from the beggining. Any help will be appreciated! Thanks in advance
Click to expand...
Click to collapse
I get the same issue on my T280, highly annoying.
It seems better since the latest update, it's done this since day 1.
ashyx said:
I get the same issue on my T280, highly annoying.
It seems better since the latest update, it's done this since day 1.
Click to expand...
Click to collapse
@ashyx
Try to re-flash your firmware and then install root. There is an application that grasps the Wi-Fi, so it doesn't disconnect and reconnect everytime.
---------- Post added at 11:00 PM ---------- Previous post was at 10:58 PM ----------
ashyx said:
I get the same issue on my T280, highly annoying.
It seems better since the latest update, it's done this since day 1.
Click to expand...
Click to collapse
@ashyx
Also, if you don't want to root and just stay in stock firmware, then go to this link (it is from a Samsung Moderator and yes, it is official): http://support-us.samsung.com/cyber...7407616!1470947554734&from_osc=&homeid=342384
Solution brief statement:
- disable Connectivity Monitor and Wireless Uplink
- set the AP is set on fixed channels
- run the lastest stable upgrade of both AP and Controller
ParadoXGodzillA said:
@ashyx
Try to re-flash your firmware and then install root. There is an application that grasps the Wi-Fi, so it doesn't disconnect and reconnect everytime.
---------- Post added at 11:00 PM ---------- Previous post was at 10:58 PM ----------
@ashyx
Also, if you don't want to root and just stay in stock firmware, then go to this link (it is from a Samsung Moderator and yes, it is official): http://support-us.samsung.com/cyber...7407616!1470947554734&from_osc=&homeid=342384
Solution brief statement:
- disable Connectivity Monitor and Wireless Uplink
- set the AP is set on fixed channels
- run the lastest stable upgrade of both AP and Controller
Click to expand...
Click to collapse
Not sure what you're trying to advise here or why you're advising to flash stock firmware and root?
Also the link to the knowledge base solution doesn't work as its session key has expired.
ashyx said:
Not sure what you're trying to advise here or why you're advising to flash stock firmware and root?
Also the link to the knowledge base solution doesn't work as its session key has expired.
Click to expand...
Click to collapse
What do you mean "Also the link to the knowledge base solution doesn't work as its session key has expire."? I have just checked the website and the session key has not expired and it still works for me.
ParadoXGodzillA said:
What do you mean "Also the link to the knowledge base solution doesn't work as its session key has expire."? I have just checked the website and the session key has not expired and it still works for me.
Click to expand...
Click to collapse
Never mind got it working by using a different browser.
Thanks for posting it, but Samsung's 'solution' [emoji55] is to simply disconnect and reconnect the wifi which I have already tried.
It's related to the device not the network as I don't have any issue with any of my other devices on the same network.
Maybe if they'd release some source code that actually worked I might be able to do something about it instead of them refusing my request.
ashyx said:
Never mind got it working by using a different browser.
Thanks for posting it, but Samsung's 'solution' [emoji55] is to simply disconnect and reconnect the wifi which I have already tried.
It's related to the device not the network as I don't have any issue with any of my other devices on the same network.
Maybe if they'd release some source code that actually worked I might be able to do something about it instead of them refusing my request.
Click to expand...
Click to collapse
Ok, if I find a solution, I'll be sure to tell you.
+1 I'm also getting this issue like crazy on my T280
Sent from my SM-T280 using Tapatalk
Mine too. I have the T280, Best Buy has the T350 for $20 more. Has dual band wifi. Might try exchange it, but I rooted it already. Can I go back to stock without them knowing?
I was dealing with this issue although it was never more than an annoyance because it never actually interrupted my wifi connection, it just showed the little toast message that said it reconnected
I somehow magically got the device to stop doing this and I don't know exactly what fixed it, but I think the step that did it was flashing the stock firmware to the device. After that, it never seemed to have the annoying bug again.
The other things that could have done it relate to installing root and using Link2SD to disable some bloatware and moving all user apps to the SD card, but my guess is the fix came from flashing the stock ROM
I have the same problem with SM-T280 (T280XXU0AQA4), tried many wireless network and I have always disconnections. There is a solution for this problem?
ashyx said:
I get the same issue on my T280, highly annoying.
It seems better since the latest update, it's done this since day 1.
Click to expand...
Click to collapse
Also for me since day 1
I have the exact same issue with my A6 10.1.
Posted about it a while back, I tried a factory reset, i tried clearing the cache. I took it to the service centre who did a complete software rebuild. I reset my router to factory and gave the tablet a static ip address. In the end I got a replacement, the replacement has the exact same issue. A friend bought the tablet the same day I did and has the exact same issue, they also got a replacement, their replacement also has the issue. So that's 4 out of 4.
Samsung couldn't care less, I've called customer service who suggested taking it to the service centre or getting a replacement, both things I've done. I've emailed and received nothing but generic cut and paste replies telling me to factory reset and clear the cache partition. I'm over my 30 days and can't return it. So I have a lovely paper weight and I'm back to using my iPad 3 because it may be slow as anything but at least it stays connected to wifi.
Jerri1240 said:
I have the exact same issue with my A6 10.1.
Posted about it a while back, I tried a factory reset, i tried clearing the cache. I took it to the service centre who did a complete software rebuild. I reset my router to factory and gave the tablet a static ip address. In the end I got a replacement, the replacement has the exact same issue. A friend bought the tablet the same day I did and has the exact same issue, they also got a replacement, their replacement also has the issue. So that's 4 out of 4.
Samsung couldn't care less, I've called customer service who suggested taking it to the service centre or getting a replacement, both things I've done. I've emailed and received nothing but generic cut and paste replies telling me to factory reset and clear the cache partition. I'm over my 30 days and can't return it. So I have a lovely paper weight and I'm back to using my iPad 3 because it may be slow as anything but at least it stays connected to wifi.
Click to expand...
Click to collapse
It may not be Samsung's problem but the place where you bought your tablet from. You might have to reflash it to stock (the ODIN way or the Samsung Smart Switch way). Some stores refurbish items and just take the same item repackage after thinking that it is okay to use because they just hook up the tablet to the computer without it actually connecting to the wifi.
If you want to do the ODIN way, you should try going to www.updato.com and find your software and device number and install it. There will be a guide there.
If you want to do the Samsung Smart Switch way, just go download it for the PC and it should tell you how to do it. (YOU NEED YOUR DEVICE NUMBER AND SERIAL NUMBER!)
Or if it still doesn't connect online, it might be because the host file is messed up. It is located in ./system/etc./host
I'm not sure but you should be able to find it through ES File Explorer.
ParadoXGodzillA said:
It may not be Samsung's problem but the place where you bought your tablet from. You might have to reflash it to stock (the ODIN way or the Samsung Smart Switch way). Some stores refurbish items and just take the same item repackage after thinking that it is okay to use because they just hook up the tablet to the computer without it actually connecting to the wifi.
If you want to do the ODIN way, you should try going to www.updato.com and find your software and device number and install it. There will be a guide there.
If you want to do the Samsung Smart Switch way, just go download it for the PC and it should tell you how to do it. (YOU NEED YOUR DEVICE NUMBER AND SERIAL NUMBER!)
Or if it still doesn't connect online, it might be because the host file is messed up. It is located in ./system/etc./host
I'm not sure but you should be able to find it through ES File Explorer.
Click to expand...
Click to collapse
Thanks but I took it to the local service centre who reflashed the firmware and it made no difference. Support told me it's a known software issue but they don't know when or even if a fix will be released.
It connects to the wifi fine, it just drops connection constantly, it shows as connected and I'm sat less then three feet from my router but try streaming or opening play store and it says no connection retry. Then you have to wait until it decides to work again, sometimes that's seconds, sometimes a few minutes. Sometimes you have to manually disconnect and reconnect wifi or turn the device off then back on. Rince and repeat.
I'll download smart switch and give it a go but I don't see it helping to be honest.
Jerri1240 said:
Thanks but I took it to the local service centre who reflashed the firmware and it made no difference. Support told me it's a known software issue but they don't know when or even if a fix will be released.
It connects to the wifi fine, it just drops connection constantly, it shows as connected and I'm sat less then three feet from my router but try streaming or opening play store and it says no connection retry. Then you have to wait until it decides to work again, sometimes that's seconds, sometimes a few minutes. Sometimes you have to manually disconnect and reconnect wifi or turn the device off then back on. Rince and repeat.
I'll download smart switch and give it a go but I don't see it helping to be honest.
Click to expand...
Click to collapse
Try rooting your device and then check your hosts file and fix it. Sometimes, after when I installed Freedom (In-App purchase hack) it updates the Host file to disable it to connecting to the Internet. It should only say 127.0.0.1 Host, not something like app referrer: 108.xxx.xxx
ParadoXGodzillA said:
Try rooting your device and then check your hosts file and fix it. Sometimes, after when I installed Freedom (In-App purchase hack) it updates the Host file to disable it to connecting to the Internet. It should only say 127.0.0.1 Host, not something like app referrer: 108.xxx.xxx
Click to expand...
Click to collapse
Thanks but I honest'y can't be bothered with it anymore. As I said myself and a friend got the same tablet, we've both had the same issues, we both got replacements, both the replacements have the exact same issue and I assume it's massively unlikely all 4 tablets have host file issues. I've wasted hours of my life on this (resetting my router to factory for some reason caused my wifi printer to flail which took 4 days to fix). I've not rooted it and haven't installed anything that should mess with the host file.
I may change my mind and give it a go one day when I'm bored. I assume rooting doesn't invalidate the warranty/trip the knox etc?
I ran smart switch last night, backed up, reinstalled the sofrware then restored from backup. Only the backup didn't restore all the app settings, so it removed all the progress on the games I had been playing.
Jerri1240 said:
Thanks but I honest'y can't be bothered with it anymore. As I said myself and a friend got the same tablet, we've both had the same issues, we both got replacements, both the replacements have the exact same issue and I assume it's massively unlikely all 4 tablets have host file issues. I've wasted hours of my life on this (resetting my router to factory for some reason caused my wifi printer to flail which took 4 days to fix). I've not rooted it and haven't installed anything that should mess with the host file.
I may change my mind and give it a go one day when I'm bored. I assume rooting doesn't invalidate the warranty/trip the knox etc?
I ran smart switch last night, backed up, reinstalled the sofrware then restored from backup. Only the backup didn't restore all the app settings, so it removed all the progress on the games I had been playing.
Click to expand...
Click to collapse
Root does trip your warranty and it is a pain in the but when you are trying to install applications like Oasis's Island app because it knows if you had a "modified" OS. So, you have to be careful on what kind of application you still want to use.
If you can get another replacement or exchange, reset your device and then hand in to the store for a SM-T350 or some other device.
I know that SM-T350's are good for games and other content like watching videos.
Hope I helped and I wish you the best of luck.
The T280/T285 doesn't have knox, so nothing to trip.
Can confirm reflashing stock did not fix it on my t280. Starting to think the only fix is to get a different tablet...