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Hello,
I do not know if I should take the equipment protection that sprint offers. Is this the only option or is there any other ?
Any suggestion/help is appreciated.
Broadcasted From HTC Evo 4G
It just depends on how you are with you phone. Plus it's only $7 I think now? If something does happen to your phone, paying $100 for a replacement is better than paying $500 for a brand new one. Let me tell you though, Asurion sucks. They are one of the most stingy companies I've ever had to deal with, with both my Moment and my Epic.
Yes... worth it. Asurion wasnt a problem to deal with in my opinion when I went swimming with my Pre in my pocket. I had issues with billing amounts and mishaps but excusable in my opinion.
$35 at the sprint store to fix it if you drop it. (Unless you drop it in water I guess)
At $7 a month, you would need to drop your phone more than once every 5 months. If you are careless with your phone, buy the TEP. If you take care of it like I do, the $7 a month is a waste.
dills2214 said:
$35 at the sprint store to fix it if you drop it. (Unless you drop it in water I guess)
At $7 a month, you would need to drop your phone more than once every 5 months. If you are careless with your phone, buy the TEP. If you take care of it like I do, the $7 a month is a waste.
Click to expand...
Click to collapse
stuff happens, i recently dropped my evo.
i have TEP and its deffinetly worth it.
if you get it you might never use it, but if you dont get it and something happens, $500 down the drain
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
Berat said:
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
Click to expand...
Click to collapse
If its Lost/Stolen you will pay a $100 deductible on top of the 7/month to get a new/refurb EVO.
In the long list of phones I've had over the years, the only ones I've ever had break met their demise in water/beer. So I consider it a must have. Also, after dealing with plenty of customers who didn't get TEP and lost or had their phone swiped, and want to rip my head off when I say a new one is $400-500.. I'd say it's well worth the $7 a month.
Tpe is worth it in my opinion.
I had a motoq 9c before upgrading to the ego and swapped it for wear and tear issues beforehand.
Probably give it to my kid as book reader/mp3 player... any other ideas?
Sent from my PC36100 using XDA App
The cost of a lunch, for a $35 repair, or $100 replacement Pay the $7, well worth every cent.
Berat said:
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
Click to expand...
Click to collapse
Best Buy insurance is not 7, it's more like 10. Also, where Sprint can do repairs in house, Best Buy has to ship our phones out for weeks at a time.If I could do it over, I'd get the Sprint TEP.
Sent from my HTC EVO using XDA app
Berat said:
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
Click to expand...
Click to collapse
They don't cover theft and you forgot to mention they don't cover loss either.
Sent from my PC36100 using XDA App
Bestbuy warranty's are a Rip off!
Berat said:
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
Click to expand...
Click to collapse
I had to pay 10 for best buy, 7 was never an option
Sent from my PC36100 using XDA App
Also, I would argue that it depends on how often you upgrade. I usually upgrade once a year, and most phones (I know for a fact HTC's) carry at least a 1 year manufacturer warranty. Won't help you with stuff like water damage, theft or the like, but it will with defects. If you're careful with your phone, the manufacturer warranty is free and should cover you. I got mine replaced for the power button crack and some weird hot spots on my screen, through Sprint, for free.
johnylovejoy said:
stuff happens, i recently dropped my evo.
i have TEP and its deffinetly worth it.
if you get it you might never use it, but if you dont get it and something happens, $500 down the drain
Click to expand...
Click to collapse
How is it $500 down the drain?
Take it to your nearest sprint store. $35. Fixed and out the door. Like I said, unless you drop it on a regular basis, I just don't see how it is worth it.
chris66 said:
The cost of a lunch, for a $35 repair, or $100 replacement Pay the $7, well worth every cent.
Click to expand...
Click to collapse
Wrong.
$7 TEP - fixed or replaced for free (Minus water damage/board damage)
No TEP - Fixed for $35 at sprint store or $100 for replacement if in several pieces, water damage, etc.
http://forum.xda-developers.com/showthread.php?t=819504&highlight=TEP
chumpysv said:
Best Buy has to ship our phones out for weeks at a time.
Sent from my HTC EVO using XDA app
Click to expand...
Click to collapse
Exactly which Bestbuy keeps on a very down low while selling consumers.
Bestbuy geek squad forums have purchasers posting everyday that phone has been out for service over a month and when they received it back repair was crap.
This leaves consumers with bad choices - send it out for service again deal with another long return time or deal with crappy repair.
Oh lets not forget loaner phones , their very scarce and suc.
Bestbuy extended warranty of any type are a scam.
I would say its only worth it if your very rough with your phone (or work in an adverse environment, etc) or plan on keeping it over a year. I went through 9 feature phones in a 3 year period because I was so careless with them (fell in fire, dog chewed one, toilet, beer cup, ran one over, lost etc etc.), and considered the couple bucks worth it. Smart phones? I'm as careful as can be. Dropped my launch day Evo once since release, on carpet from about a foot. When it crapped out for unknown reasons at the end November, I just brought it to Sprint and they replaced on the spot for $35. Saved a little over the TEP and a good amount over BestBuy's blacktie scam.
Apparently they're supposed to send yours in and order a replacement when you warranty replace one, but the rep just asked that I give him a good rating on the review call and gave me a new one. Easy enough. *****ing about driving 30 miles in driving snow to the nearest Sprint store with Evos in stock probably helped. Granted he didnt know I find every excuse possible to rip around in a snow storm, and would have been driving around pulling people out of the ditch anyways.
I have TEP and pay the $7/month.
First, my bottom LED flash stopped working. I walked into the Sprint store, and it was taken care of for free.
A few days later, I lost it while out. $100 and I had a phone 2 days later. And BTW, they're not giving out refurbed EVOs (at least not as of 3 or so weeks ago). My replacement was BNIB. Compared to what it would cost me for a new one, I am a-okay with $7/month.
I'm not someone that drops my phone, and I generally take very good care of my items, but sometimes, stuff (like losing it) happens. It's a gamble, but in the long run, I feel I got my $ worth, and for what the EVOs cost, the $7/month is well worth the peace of mind.
It all boils down to this being a gamble, no different than carrying comp/coll on your car/truck.
I don't know who all got the mail from Sprint but TEP is going up to 8 bucks a month. everything keeps going up.
Sent From My Evo Killer!
I blame Samsung
/I kid I kid
Sent from my SPH-D700 using Tapatalk
Lol- I blame them for everything too.
Sent From My Evo Killer!
I got the flyer in the mail also. I already spend $420 a year on TEP. Now I will spend $480. Doesn't matter. I more than get my moneys worth.
I blame DXA for the higher volume of bicked phones being replaced ;-)
shook187 said:
I blame DXA for the higher volume of bicked phones being replaced ;-)
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Click to collapse
LOL! As many bricks as we've had, they're still a very small percentage of the actual claims.
I blame that the US $ keeps dropping in value...
I haven't gotten the notice in my mailbox yet. Currently, I'm paying $7 a month for my TEP on each of my two phones. If the increase is another $8 each phone making it $15 a phone, I would cancel TEP. It's not worth it as the EPIC is aging, and I would rather pay up some money and get another phone.
It is not $8.00 plus $7.00 it is a $1.00 increase bringing the total to $8.00. Pull your head out.
Sent from my SPH-D700 using XDA Premium App
I just cancelled mine and I use BestBuy's insurance because it's only $2 more (now) and covers user error.
Heh, I was going to post that this should be a poll with the options "It's inflation and to be expected", "ZOMG Sprint is farking me!", and "ZOMG it's because you guys keep insurance claiming rom bricks!".... apparently I was too late though and they've all been covered already
My guess is that if it wasn't for all the fraudulent claims, it wouldn't have gone up.
This was a good reminder for me to cancel mine. Paying nearly $100 a year (per line) plus a possible $150 deductible to replace a phone is not worth it.
I've had my phone replaced a few times under the TEP (without paying deductible), and although it was nice, in each case it would have been covered by the manufacturer warranty anyway.
cbpagent72 said:
It is not $8.00 plus $7.00 it is a $1.00 increase bringing the total to $8.00. Pull your head out.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Misread the OP post, damn my bad. People on here are so damn serious! Still we signed a contract, I don't find a reason for them to increase the price when we are still under contract.
I thought it was 8 dollars already
@mattalica how the hell are u paying $420 on tep
TEP is 100% worth it, it covered the replacement costs for 2 Moments
One had a bad USB port, replaced for free, other was stolen replaced for $100.
So figure 2 new moments at $400 each, - $100, and I figure I am $700 ahead
Even if it goes up, it has paid foritself already many times over!!
davidrules7778 said:
I thought it was 8 dollars already
@mattalica how the hell are u paying $420 on tep
Click to expand...
Click to collapse
5 phones X $7= $35 X 12 months= $420
I just checked online from Sprint website, and it's still at $7 a month. Or is there a set date when it will be affected?
DCRocks said:
TEP is 100% worth it, it covered the replacement costs for 2 Moments
One had a bad USB port, replaced for free, other was stolen replaced for $100.
So figure 2 new moments at $400 each, - $100, and I figure I am $700 ahead
Even if it goes up, it has paid foritself already many times over!!
Click to expand...
Click to collapse
Agreed. My wife has had 2 stolen, one go through the wash, and one run over by a Mack truck. My son has had one go through the wash, and one time he ran into the ocean with his Blackberry in his pocket. My other son left his phone outside overnight in the rain.
And none of that include all the times we've taken phones back to the store for TEP swaps for bad speakers and other defects.
ccnd8 said:
I just checked online from Sprint website, and it's still at $7 a month. Or is there a set date when it will be affected?
Click to expand...
Click to collapse
It starts in July.
I accidentally effed my battery terminals as an Epic n00b... paid $100 for a replacement but it certainly beats paying $300-350 for a flebayed Epic. Staying with TEP.
http://www.androidcentral.com/sprin...vices-come-june-16-could-be-day-lte-goes-live
Sent from my SPH-D700 using Tapatalk
The way I read it it looked like it was just increased if you got an lte device. I was half sleep so I could be wrong
Sent from my Not Yet Rooted but still Epic SPH-D700 using Tapatalk 2
Bummin, but as I have already had 5 phones replaced under the TEP, I still have come out FAR ahead. Twice I had to pay the $100, (1 stolen, I broken) The 3 other phone replaced for free under TEP had bad USB ports.
That said, I will probably be dropping the TEP on my two older phones (Moment & EVO), as they can now be replaced cheaply, but the Epics still cost enough to replace to be worth it, IMO.
I wouldn't be surprised if it becomes $11 across the board for any smart phone. Kinda like they did with the $10 "premium data fee" which was originally for only charged for Wimax 4G phones.
Sent from my CM9 infused Epic.
R3537L1F3 said:
The way I read it it looked like it was just increased if you got an lte device. I was half sleep so I could be wrong
Click to expand...
Click to collapse
No, you're right. It doesn't seem to state an increase for any device other than a LTE device.
DCRocks said:
Bummin, but as I have already had 5 phones replaced under the TEP, I still have come out FAR ahead. Twice I had to pay the $100, (1 stolen, I broken) The 3 other phone replaced for free under TEP had bad USB ports.
That said, I will probably be dropping the TEP on my two older phones (Moment & EVO), as they can now be replaced cheaply, but the Epics still cost enough to replace to be worth it, IMO.
Click to expand...
Click to collapse
bad USB ports is a regular warranty issue, you don't need TEP for that.
SpicyBurrito said:
No, you're right. It doesn't seem to state an increase for any device other than a LTE device.
Click to expand...
Click to collapse
Woot! I am right!
Sent from my Not Yet Rooted but still Epic SPH-D700 using Tapatalk 2
It does say any NEW device over $549.99...Not any new LTE device.
faceless said:
bad USB ports is a regular warranty issue, you don't need TEP for that.
Click to expand...
Click to collapse
Yep. I don't bother with overpriced TEP. If the thing is defective, that's what the warranty is for. Used handsets on Craigslist and staggered upgrades on my three lines is my "insurance policy" if something happens beyond that.
$11 a month is ridiculous for a device that you only paid 200-300 bucks for. You are essentially paying for the thing more than twice over the length of your contract. Then throw in the deductible on top of it, jeez.
This is for new upcoming devices. ATT deductible is $200 for The Note yet $50 for the Pantech Burst. It will become phone dependent.
Sent from my PantechP4100 using xda premium
CapsLockKey said:
Yep. I don't bother with overpriced TEP. If the thing is defective, that's what the warranty is for. Used handsets on Craigslist and staggered upgrades on my three lines is my "insurance policy" if something happens beyond that.
$11 a month is ridiculous for a device that you only paid 200-300 bucks for. You are essentially paying for the thing more than twice over the length of your contract. Then throw in the deductible on top of it, jeez.
Click to expand...
Click to collapse
When the Epic was released people paid $200. That doesn't mean that's the price of the phone. Retail was $549.99 at that time. Add in taxes it's close to $600. Even $11 over 22-24 months is only 242-264 dollars. Even if you factor in having lost or damaged the phone in a way that warrants the deductable, your still under the retail cost. Sprint doesn't care what phones are going for on Craigslist. That's personal seller value of used phones. If you didn't take the TEP, had a problem that isn't covered under your manufacturer warrantly, or had the phone lost or stolen, and came into a store to buy a replacement new in box, you'd be paying retail. Roughly twice what you'd pay with the TEP and a deductable.
Sprint isn't screwing anyone. They just don't have the best deal around if your able to find a working replacement cheap on CL or Ebay, which isn't always a gaurantee, but can be the norm.
Sprint TEP is still a great value for flagship devices. Anything new is gonna hold it's retail value for awhile. Once that value starts to drop though, there are other options, that may or may not be cheaper in the long run, but may also turn out less reliable.
I for one don't wanna chance personal sales for anything considered a high end device if I need a replacement for my main phone. I'd rather have a professionally refurbished device so I'm gauranteed the quality of the product I'm getting, as if the replacement has an issue through TEP they will immediately replace it again, as long as the issue is legit.
Sent from my SPH-D700 using Tapatalk 2
faceless said:
bad USB ports is a regular warranty issue, you don't need TEP for that.
Click to expand...
Click to collapse
warranty is 1 year and since most of us keep our phones for 2 we still need tep
---------- Post added at 06:55 PM ---------- Previous post was at 06:53 PM ----------
Vizzo said:
When the Epic was released people paid $200. That doesn't mean that's the price of the phone. Retail was $549.99 at that time. Add in taxes it's close to $600. Even $11 over 22-24 months is only 242-264 dollars. Even if you factor in having lost or damaged the phone in a way that warrants the deductable, your still under the retail cost.
Click to expand...
Click to collapse
lol they build it in to the service fee.
trust me you are paying for the phone
even w/ no TEP
Vizzo said:
When the Epic was released people paid $200.
Click to expand...
Click to collapse
$249.99 actually. Same as the EVO
Sent from my SPH-D700 using xda premium
Insurance on electronics is pure profit for retailers. If you figure what you pay over a ten year span on extended warranties you'd have enough money to replace the phone with money to boot. If you want tep go for it but it's a sucker bet.
Sent from my SPH-D700 using xda premium
xjayman said:
Insurance on electronics is pure profit for retailers. If you figure what you pay over a ten year span on extended warranties you'd have enough money to replace the phone with money to boot. If you want tep go for it but it's a sucker bet.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Who has an extended warranty on a phone for 10 years??? lol
Coycaine said:
Who has an extended warranty on a phone for 10 years??? lol
Click to expand...
Click to collapse
You do if you plan on having a cell with tep for the next ten years.lol
Sent from my SPH-D700 using xda premium
xjayman said:
You do if you plan on having a cell with tep for the next ten years.lol
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
You're confusing an extended warranty and TEP. A warranty doesn't cover loss, theft, or user damage.
Coycaine said:
You're confusing an extended warranty and TEP. A warranty doesn't cover loss, theft, or user damage.
Click to expand...
Click to collapse
Generalizing...if you skip extended warrantee and tep you're money ahead and can replace the items with money saved. It's comfortable to have but it's the #1 money maker for them.
Sent from my SPH-D700 using xda premium
SQUARETRADE
I personally bought a 2-yr accidental warranty when I purchased my Epic. I think it was ~$90.
Sure, I can't walk into a store and have a phone on my way out, but I'm saving some serious $$. My local sprint store has been good about giving me loaners when I've had to send my phone into Sammy.
xjayman said:
if you skip extended warrantee and tep you're money ahead and can replace the items with money saved.
Click to expand...
Click to collapse
Its not even close for me.
3 phones had to be replaced, and was done for free
2 phones replaced via TEP w/ $100 deductible
To replace those phones out of pocket instead of TEP would have been 4 x $150 for the moments and over $400+ for the Epic, for total of $1000
The phones broke when they were still rather expensive to replace, so, no TEP would have cost me over $1000 (and that is for second hand craig's list or ebay devices, not even factory refurbs) in the last 3 years
With TEP, I paid out $200 + (2 x $8 x 36) or = $576 for a total of $776, a $224 dollar savings plus the benefit of TEP, and the benefit of 4 new phones
Totally worth it, IMO.
If your phones is a cheap model, less than $200 without subsidy, then no, TEP, is a waste, but when your phone is $500-$700 to replace, TEP is a must have extra.
Just thinking, I'm not too worried about defects, Google will replace it for that. But reading about the nexus 4s slickness, and people dropping them makes me realize stuff happens. This is why I have insurance on my at&t account, but obviously that isn't going to mean much with a non at&t phone. Any third party companies that offer it?
Sent from my Nexus 7 using Tapatalk 2
http://www.squaretrade.com/smartphone
Ordered my Nexus 4 on the 13th. Still waiting.
estallings15 said:
http://www.squaretrade.com/smartphone
Ordered my Nexus 4 on the 13th. Still waiting.
Click to expand...
Click to collapse
Squaretrade is ridiculously overpriced given the cost of the n4 and the deductible they charge. Plus they offer cheaper coverage for iPhones which is irritating. Not recommended. If others have found reasonable insurance, I'd be interested.
Sent from my Nexus 7 using xda premium
$125 for two years with a $99 deductible?
My current plan through T-mobile is $6 a month with a $130 decuctible. What are you used to paying?
Ordered my Nexus 4 on the 13th. Still waiting.
I think it's crap that I can't just pay $30 from square trade for a service plan with accidental coverage. Oh it's a phone. That means you need insurance and not a service plan. Who decides this crap? I got a service plan from square trade when I bought my HTC Flyer and it was $30, and what is a flyer? An oversized Desire HD!
I remember you used to be able to buy a service plan from best buy for a phone if you bought it from them, and now they have bend over and spread em insurance too! Really who decides this crap? Cell phones are pretty much in a class of their own with consumer electronics.
I guess I'll just go insurance free
Sent from my HTC PH39100 using Tapatalk 2
estallings15 said:
$125 for two years with a $99 deductible?
My current plan through T-mobile is $6 a month with a $130 decuctible. What are you used to paying?
Click to expand...
Click to collapse
Both plans are outrageous given the cost of the Nexus 4.
Cor-master said:
I guess I'll just go insurance free
Click to expand...
Click to collapse
I'm with you. Unless squaretrade recognizes their ridiculousness and adjusts their pricing plans accordingly. I'll not be holding my breath.
Sent from my Nexus 4 using xda premium
bumping this in hopes that it gets some action.
i think i am going to get squaretrade before my 30 days are up. one of the things i like is you can cancel at any time and be refunded the rest of your money. or cancel and stop paying your seven bucks a month. you can also transfer it with the phone if you sell it and want to use the insurance as a perk.
has anyone else found anything better?
i just noted in a previous post that my phone just dropped 18" onto a rug with the bumper on and now my glass creaks. its only a matter of time i feel before something worse happens. and who knows... maybe google and lg will start building these things a bit better and with insurance we can swap it out.
I just think it's crap I can get a square trade warranty on a tablet for $30 that doesn't have a monthly fee and offers the exact same coverage but because the device is deemed small enough to be a phone I gotta pay a monthly fee
Sent from my HTC PH39100 using Tapatalk 2
Cor-master said:
I just think it's crap I can get a square trade warranty on a tablet for $30 that doesn't have a monthly fee and offers the exact same coverage but because the device is deemed small enough to be a phone I gotta pay a monthly fee
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
i completely agree. i wish some hardware replacements would start hitting the market. if i could price out the replacement parts i could weight out the pricing better. but i dont want to go past my 30 days and be forced into buying the parts from the internet when they could very well be pricier.
Check the threads were people have sent their phones back for repair. I'd rather save my money then send it back to LG for repair, if there is something that needs repair. One post I read said it was going to cost $140 to repair the cracked glass. Another one was $153. So paying someone $125 for 2 years and $99 deductible seems like its not worth it. The cost for a one time repair would have to exceed $224 to make it worth it.
This is what I got. Square trade $79.99 for 2 years and a $50 deductible.
http://www.amazon.com/gp/aw/d/B008I668NG/ref=redir_mdp_mobile
Sent from my Nexus 4 using xda app-developers app
BruceCLin said:
This is what I got. Square trade $79.99 for 2 years and a $50 deductible.
http://www.amazon.com/gp/aw/d/B008I668NG/ref=redir_mdp_mobile
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
That would be worth it but are you sure it covers phones?
Sent from my HTC PH39100 using Tapatalk 2
I agree. Paying $125 on the chance that I break it and then have to pay another $99, for a total of $224, on a phone I bought for $300, doesn't seem quite worth it.
Of course, that's if it only breaks once. My wife is murder on phones, so figure that she breaks hers, say, three times in two years and that's $125 + $99 x 3 = $422. But then, if LG will repair it for about $150, then those three times only cost me $450, so the difference is still pretty negligible.
I'm going to get us both the Ballistic cases when they are released in a few weeks and hope for the best.
danguyf;35721483My wife is murder on phones.[/QUOTE said:
as am i.
http://www.youtube.com/watch?v=5sOoXKBYC1c
the seventy dollar deal for prepaid doesnt sound bad at all.
Click to expand...
Click to collapse
I got Square Trade. They are having a 35% off sale until December 26th. :thumbup:
Transmission sent from my badass Nexus 4.
I've had mixed experiences with Squaretrade. My biggest complaint is that they send your device to a repair depot that can take over a week to fix. In addition, if the repairs exceed the cost of the phone, they keep it.
Also, the last time I used them, they wanted my SIM card (I was having SIM identification problems). I personally refuse to send an active SIM card through the mail. They said that all of their customers are fine with it?
Anyways, I personally don't think it's cost effective to buy insurance for a cell phone at $299-$349. Just keep money aside if it breaks or is lost/stolen.
I'd like to know if any one has used these guys.
http://www.worthavegroup.com/cell-phone-insurance
on paper it seems like a good deal and good coverage... but I'd like to hear some stories about claims being a hassle or not.
I'm content with using SquareTrade as an "Insurance" for my Nexus 4.
SquareTrade: $125+$99=$224 (They even cover shipping)
Buying New Replacement: $349+Shipping
Plus with buying new, you have to take into consideration that the Nexus 4 is nearly impossible to get right now.
So you could be stuck without a phone for months, where with SquareTrade you get one quickly.
And "Part Replacement" is pointless IMO. You might crack the screen, spend $150 for a new screen. But what if you do more damage than just the screen.. more parts to buy
But that's just me. Plus if the phone is not repairable. They give you the full retail cost of the phone at time of purchase.
$79 Plan from SquareTrade the Indian guy from the SquareTrade Customer Service said the Nexus 4 is covered under this plan.
Or $99 Plan from SquareTrade will cover it too, (in case you don't want to take the chance that the $79 plan does not cover it.)
Hey guys, I am planning on upgrading to the GS4 next week and am contemplating on where to purchase the device. The location I purchase it is going to be based on the warranty I get. Best Buy has no deductible while Asurion and Square Trade both have deductibles. Has anyone had any experience with filing a claim with either of the companies and/or recommend one over another? Thanks.
kunjan_2003 said:
Hey guys, I am planning on upgrading to the GS4 next week and am contemplating on where to purchase the device. The location I purchase it is going to be based on the warranty I get. Best Buy has no deductible while Asurion and Square Trade both have deductibles. Has anyone had any experience with filing a claim with either of the companies and/or recommend one over another? Thanks.
Click to expand...
Click to collapse
Asurion is god awful and you'll have to pay 150-200 (lost my S3 three times) each time.
Square trade is awesome with is extra accidental coverage, one time payment plus there's almost always a nice discount code online to save a bunch. I smashed my tablets screen dropping it and I had the bootloader unlocked with is permanent with Asus and voids the manufacturer warranty but they still ended up replacing it.
Don't know about Best Buy though, have heard it's good though. Definitely recommend SquareTrade though!
dit: And SquareTrade doesn't have a deductible? I'm pretty sure.
EDIT: Never mind lol, there isn't a deductible on tablets but there is on the phones xD Still great though!
Sent from my SPH-L720 using xda app-developers app
inlineboy said:
Asurion is god awful and you'll have to pay 150-200 (lost my S3 three times) each time.
Square trade is awesome with is extra accidental coverage, one time payment plus there's almost always a nice discount code online to save a bunch. I smashed my tablets screen dropping it and I had the bootloader unlocked with is permanent with Asus and voids the manufacturer warranty but they still ended up replacing it.
Don't know about Best Buy though, have heard it's good though. Definitely recommend SquareTrade though!
dit: And SquareTrade doesn't have a deductible? I'm pretty sure.
EDIT: Never mind lol, there isn't a deductible on tablets but there is on the phones xD Still great though!
Sent from my SPH-L720 using xda app-developers app
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Thanks for you reply. Yeah, I thought Square Trade had a deductible. I actually have used Square Trade in the past, and luckily have never had to file a claim. I like the fact that with Best Buy, I can just go into the store. I'm pretty good about not misplacing my phone, so I'm not worried about the lost/stolen feature. I am leaning towards the Best Buy insurance, but I have read mixed reviews on the service/insurance through Best Buy. Some say they are given a hard time when they take their device in, while others say that best buy takes the device and ships it out right away to get fixed.
And Best Buy gives you a loaner while your phone gets fixed. But the lost or stolen part blows. But still leap years better than asurion.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!
Why not insurance through Sprint?
I thinks its 7 bucks a month and covers theft, lost and damage.
im in the same boat as you although i already purchased my phone @ Radioshack so its between squaretrade or sprint.
robogoflow said:
Why not insurance through Sprint?
I thinks its 7 bucks a month and covers theft, lost and damage.
im in the same boat as you although i already purchased my phone @ Radioshack so its between squaretrade or sprint.
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Sprint goes through asurion and they actually charge 11...
Sent from my SPH-L720 using xda premium
I have used asurion on my Sprint phones and Att phones. In the first 6 months nothing IMO beats asurion.
I rarely keep a device longer than that anyway. It is good to know that if I lose one it is covered for a much smaller cost than buying as replacement. I have had to use my insurance twice after someone else broke my phone, process to file a claim was quick and easy and my replacement arrived next day. I have had an instance where quality of the replacement was below my standards and was sent a suitable replacement.
I have also had Bestbuy insurance and it was OK...just had bad experiences with poorly trained stores, had to wait a few days to two weeks [I hear they have improved that] and now don't buy phones there so not really an option
Sent from my SPH-L720 using xda app-developers app
Best buy is the best. No deductible infinite replacements. And it's a $1 cheaper a month than Assurion. Assurion is $150 deductible and only 3 replacements a year even though you have to pay that much.
Sent from my Sprint Galaxy S4 using Tapatalk 2
GiantJay said:
Best buy is the best. No deductible infinite replacements. And it's a $1 cheaper a month than Assurion. Assurion is $150 deductible and only 3 replacements a year even though you have to pay that much.
Sent from my Sprint Galaxy S4 using Tapatalk 2
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Have you had any experience in filing a claim with Best Buy?
DaDinx33 said:
Have you had any experience in filing a claim with Best Buy?
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Not yet but have never had anything but exceptional experiences when dealing with Best Buy's customer service. I have filed claims with Assurion where I received defective devices though after paying $150.
GiantJay said:
Not yet but have never had anything but exceptional experiences when dealing with Best Buy's customer service. I have filed claims with Assurion where I received defective devices though after paying $150.
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Awesome. I think I'm gonna go with Best Buy. Thanks!