HD2 WP7 screen not responding. Need help to access SMS - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hi! I have a massive problem atm that I'm hoping to get your guys help on. My screen on my HD2 WP7 device is caput...not responding at all to any touch input. I know that this had nothing to do with the ROM (PDAimatejam Rom v8) but more the hardware itself (I believe that this is a common problem with old HD2's - ie. diffuser goes or something). Right now the only thing I can do is accept or reject an incoming call. I don't mind resetting the device but there are 2 SMS text messages that I desperately need to read.
Is there any way to access these via my computer using USB->microUSB, or if there is a utility that I can flash to it to allow me to access the device interface? If so, it will have to be something that I can flash as I cannot access the device interface at all.
Hopefully I can resolve this soon with your advice/help! Thank you in advance!

you can try but only if you have SMSBackup installed on phone
restart phone (screen must be not locked) to show main screen with tiles
connect to Zune
install SMSBackup to phone (if not installed) http://forum.xda-developers.com/showthread.php?t=1448197
install wf Phone Tools to PC (if not installed) http://wpmanagertool.codeplex.com/
run wf Phone Tools, connect to device (Zune must be run and screen unlocked), select "extract sms from device"

Thanks for the reply dxdy. I'm downloading wfPhoneTools now. ClickOnce installer ran but application doesn't open. In any case, I'm unsure if this work....if I reboot my phone I won't even be able to get to the main tiles interface. I can bypass the "Enter PIN" screen by pressing 'Back' on my device, but that will take me back to the lockscreen, and device is not registering any touch input for me to even slide up to unlock. Advice please?

screen not responding? try pressing the call and power button alternating quickly and simultaneously. This works coz sometimes the digitizer is located at the bottom of the power button and gets stuck at times from pressure (like putting it in a tight pocket) and the green button puts counter pressure on the opposite side so relieve the pressure

drmodify said:
screen not responding? try pressing the call and power button alternating quickly and simultaneously. This works coz sometimes the digitizer is located at the bottom of the power button and gets stuck at times from pressure (like putting it in a tight pocket) and the green button puts counter pressure on the opposite side so relieve the pressure
Click to expand...
Click to collapse
Hi drmodify. Tried that as well but to no avail. I followed some advice I read up somewhere on XDA to press down hard just above the power button, in a way to kind of 're-seat' the digitizer (lol, I called it a diffuser in my op!). That actually did the trick, albeit temporarily. But managed to get my SMSs off the phone. Thanks anyway for the input!

Related

Accidential Answering

I use my 8525 in a side case and when the phone rings I usually pull out the phone to see who's calling to decide if i want to answer... though 9 out of 10 times i accidentally hit the answer button. I always lock my phone via device lock on today screen... is there a reg hack or setting which will allow me to disable or customize ALL the buttons (when in lock mode) on the 8525 so I don't accidentally answer. to me if i were to assign a button (ie power or ptt) to only be allowed to accept a call (when the phone is in lock mode) that'd be great. I'm tired of auto answering and what good does a device lock do if you can easily auto answer?
bumping this back up... Can I be the only one with this issue? If so how do you use your phone and not auto answer?
abricko said:
bumping this back up... Can I be the only one with this issue? If so how do you use your phone and not auto answer?
Click to expand...
Click to collapse
Sorry you're not getting replies and I have no solution of the type you are looking for sadly. I've tried to replicate what you say happens but it's not easy!!! My key is not that easily pressed and I always put the device back with screen towards my body - my fingers don't seem to get very close to the green button.
This is probably daft to suggest but have you checked the setting that lets you specify auto answer within X number of rings - just in case it's answering the call by itself!!. (apologies if you checked this setting already!!)
Mike
This may do what you want...
http://www.pocketmax.net/smf/index.php?PHPSESSID=da5459e6aadc9c38d5a74b0276782091&board=19.0
Auto Answer is not set... the problem is (and it's a problem with the phone design) when the phone is locked none of the buttons respond until you hit the power button and then unlock the phone via the screen (which is good).
However when there is an incoming call or reminder the screen turns on and then a few buttons are active on the phone (send, end and the two soft keys seem to be). So when a phone call comes in, if the phone is in your pocket or the hip case while reaching for the phone it's VERY easy to accidentally press any of the active buttons and then accidentally accept or reject that call.
I've searched everywhere I can think of and I find little mention of this problem and no mention of a fix, most screen lock replacements only do as much locking as the WM5 built in lock does. The button re-activation after an incoming call is probably something built into the hardware. That's all I can deduce from this.
Thanks for the responses I've received so far.
I am on my fourth PDA phone and have used both Win Mobile 2003 and WM5. They all behaved this way and it is one of my biggest complaints with the Windows OS. I have seen apps for Palm that solve the problem. How hard could it be to have the option to only wake with the press of the power button?!
not hard at all, but the again its M$, i am surprised these devices to have ctrl-alt-del keys.

Wakeup the device opening the screen

Hi,
actually I'm searching a method to activate (wake-up) my htc Universal simply opening the screen. Usually it goes off after some minutes and when I re-open the screen I need to push the power button... I would like it goes on simply opening the screen.
Now I use a trick: I disabled in "Energy" (Power) the item "shutdown after X minutes". So my device is always on and the scrren goes off simply closing it. This method is ok because when I re-open the screen again, the entire device is immediatly ready! But there is a problem: doing it the device is always ON so it spend battery a little bit more than usual!
I know there is a magnetic switch controlling the opening screen; I wonder if someone has found how to use it to control power up of the entire device (like the power button does)... It will be very interesting and usefull if the Universal goes ON immediatly simply opening the screen! There must be a method to associate the screen magnetic switch with the Power-ON function (like power pushbutton does).
What do you think about?
Thank you
Brunino1967 (from Italy)
Echo your thoughts...
I have been thinking about it myself for a few days now.... having upgraded from the Nokia9500, it would be great if the device detected that it is open and turns itself on!
cheers! mayank
Yaaaaaaaaa
that will be awesome ,
if that happens finaly i will be able to partially use my jasjar with one hand
but now i must flip the screen then with another hand push tha power button
and it's NOT comfortable ...
Please any help and thnx
have a Gooooooooood day
Great Idea
Just came accross this while searching.
Would be very useful if someone found a "patch" for this.
Could be as simple as a key in the registry.
I'll check

broke my screen on/off button

is there an exe taht turns the screen on and off? and couldn't i just bind that to my camera button?
i did search..
thanks
You may be able to turn the screen off programatically, but how exactly would you expect to turn it on?
Of course, binding that to a button that actually works could do the trick. I think there a few freeware programs out there that allow you to change the bindings of the buttons (sry, can't remember a name, but if you google it you should be able to find one in no time).
On the other hand, phone off disables all buttons except the on/off button, so that might not work either.
i'm downloading vito button mapper now.
getting the screen to come back on was also my main concern. the only way i get it to come on now is by plugging it into the computer or resetting it. I don't always have a usb cable and a computer on hand, nor do i want to wait 5 min for my touch to restart to make a simple phone call.
any help would be GREATLY appreciated.. leaving for a trip in like an hour so i'd like to get this done..

T-Mobile MDA/Wizard Malfunctioning?

Hello there, I am quite new to this forum, only being a lurker for quite some time. But I have decided to join because I am in dire need of help. My MDA/Wizard has suddenly gone out of control. I have had Mobile 6.1 installed on it for years with no problem, and the .cabs I have are working fine.
Now, recently, my phone has acted in a very unfavorable manner that has even caused me to hard reset it to it's original state, with still no luck. On about three different occasions, my phone's lights, keyboard and face, have gone off, and stay on until the phone locks. The main buttons, (Directional arrows, Exit, Call, Internet Explorer, and Mail) do not function unless I press a top right hand corner button on the keyboard twice. From there, it slightly functions. When I quickly press the power button and press it again, the phone will enter its mail area. Doing this again opens up internet explorer. Pressing the center button in the directional pad causes the screen adjustment function to suddenly appear. The keyboard can barely function.
I have no idea what's causing this, any help please?
try getting the newest hard spl and flashing a new rom. maybe your rom got corrupted

Screen Lock issue with HD2

After i hang up on a call (when the phone is in sleep mode and the screen is locked) the screen unlocks. this is quite contrary to what is mentioned in the phone manual chapter 1 page 45. this becomes an issue since i use a bluetooth headset and the phone remains in its sleeve/case and after every call, a whole bunch of applications will launch since the case is in contact with the screen. have i overlooked some settings or are there other owners who have faced this issue?
ideas and suggestions welcomed
did you check it out if any of the hardware buttons being pressed against the case hence wakening up the phone.?
i had it to only closed al my apps in taskm and it stoped flickering
My HD2 is also behaving in the same way even in controlled test conditions - the phone unlocks when a call comes in (I'm presented with slide to accept or reject call) The phone unlocks during the call, but fails to lock again on disconnect (either by pressing "end call" or hang up via bluetooth).
Can anyone verify this? Is it interacting with something I installed?
I believe I found a (complicated) workaround.
What I want: leave HD2 inside pocket, answer calls with bluetooth headset, hang up and phone will go back to lock.
Problem: After I hang up using bluetooth or press the big red "End Call" button or the other party hangs up, the phone stays unlocked! It stays powered on and all kinds of buttons gets clicked.
Practically all lock sw uses their own lock screen (which I don't want to install). CSDevCtrl does not trigger by phone. TouchLockPro uses its own transparent lock screen but can respond to phone events. Using the !SUSPEND for TAPI\Ended under settings does not seem to work when the screen dims about 50 secs into the call.
Solution: Use TouchLockPro together with LockAndOff. Get TAPI\Ended to run LockAndOff will turn phone off, whether by bluetooth, big red "End Call" button, or the other party hangs up.
BTW: I think there is some confusion on whether the phone locks when you
1. press the big red "End Call" button, or
2. the hard "End call" button
in the forums.
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
linivan said:
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
Click to expand...
Click to collapse
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
johncmolyneux said:
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
Click to expand...
Click to collapse
My proximity sensor does not work, when I am getting a call my screen turn off and when I am taking the phone out from my face it turn on only when I am out side at the sun!! the screen stay off when I am inside room. I tested it with flsh light and it is working also.
I have a T-Mobile US version of the HD2. I am having the same problem when using the bluetooth system in my car. After answering or making a call the phone stay unlocked. And then starts making random calls while I am driving!!!!
There has got to be an easy fix for this!!!
Buy pocketshield, problem solved.
i have this unlock problem with 1.48 rom and i solve it by pressing start button and lock. after that everything works fine unless i change theme in settings. then just repeat first step.
Solved
Same trouble with me until I use the following software. I tried it and it's almost perfect. unzip it and just copy to your HD2, run CallerLoc.exe and click Yes, you'll find:when you hang up, or he/she hang up a call, or a call is established, the screen will turn off.
Why say 'almost perfect', the software is in chinese, but the filename is in english. and it's a call location software but with the function we need.
To stop or before you delete the software, run Callerloc.exe and click Yes again.
Hope this will help you. Sorry I don't find a English version of this software. I esure and I'm using this software perfectlly with my Leo.
theciscokid said:
Buy pocketshield, problem solved.
Click to expand...
Click to collapse
Same for me
Greetings.
I understand this is quite an old thread I'm digging up but I need a little help as well and I didn't want to start a new topic just for that.
I've this silly problem, appeared right out of the blue:
You all know the standard manila behavior, when the phone is idle, the screen first dims and after some more time, depending on your preferences, the screen locks. It also locks if you press the power off button. This all was happening to me till this morning.
I added an event in the calendar (the only change I made today) and after that, my phone dims and then goes in sleep mode after the designated period of time, but DOESN'T lock!!! It doesn't even lock when I press the power off button. I can still lock it by pressing Start and then lock or by press and hold the power button and choose the lock phone option. So one would say that it's still operational, so why bother about it, but I kinda liked the standard function and I have to freaking idea why it changed!!!
I'd be most appreciative if you could offer some help with that.
Oh, I forgot to mention. Soft reset didn't solve the problem. Erasing the calendar event didn't either.
My phone runs the factory ROM (1.66.482.1 ELL), I haven't changed anything other than user settings (yeah, I'm a noob... )
Thanks in advance!
Nasos
Pocketshield could be the end of your problems. You can try it for 10 days and see how it goes...
But why do I need to buy third party software in order to revert my phone to it's original operation?
No, this is not the answer I am looking for. I was wondering if you know of any kind of settings that might have changed by accident and caused this undesired behavior.
Thanks.
The best to return to normal operation would be a hard reset. Or you can spend a while trying.
You can try
HKLM\Software\Microsoft\Shell\Lockscreen\Enable=1
HKLM\Software\Microsoft\Shell\Lockscreen\Active=1
Thank you very much. I opted for the hard reset option... I hope it stays ok this time!
My HD2 also had some strange unlocking and unwanted calling.
I noticed it appeared when using the android style lockscreen.
When I changed back to the original one, problem solved
i had this too. the andriod lockscreen seems to be a bit buggy last time i used it, i accidentially called 7 random numbers

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