Problem in Winmo 6.5 boot - Windows Mobile Development and Hacking General

Hello frnds,..
This may not b the ryt place to ask the prob.. so admin plz redirect this post if needed..
Anyway today morning my phone fell off from my bed and then it didnt start..
I guess the battery is low too..
When i connected my charger it shows "battery charging" icon but i guess its not charging coz one hr has already passed..
So i tried to hard reset my phone by pressing [call]+[end]+[power] key... the phone vibrated but then nothing happened....
Now when I try to start the phone(with charger connected) it shows LG icon and WM boot screen with a text "clean boot"... After 5 sec it again restarts and won't go any further...
Plz help me out on this..
Btw my phone is LG GW550 winmo 6.5 QVGA..

First thing i think to check is the battery contacts. Because of the fall, someone could become bent and is not making good contact with the battery; and if it is low, can be not giving "juice" enough to boot...
Good luck

solved...
you were right... the contacts were bit loose and the battery was not able to recharge.. somehow i got through it and after rechargind the battery i again tried to hard boot it...
The phone is now working... and restored to factory condition
thanx..

Related

Athena dead or dying........any miracle workers out there?

Background:
I have had MANY PPC's (so many I can't even count them) and I've loaded many different cooked ROMS and such on most of them so I'm not a complete noob on these things (don't claim to be an expert either).
However, my most recent acquisition is an HTC Advantage bought at CompUSA. I've read most of these came with a test ROM and mine was no different except for the fact that when I attempted to update the ROM to the "official" one provided to me by HTC it would not work. I always got the error "Connection lost" about half way through the process. I tried it numerous times and it never worked. On some occasions it would get stuck on the bootloader screen but I was able to get it back to working status (still on the test ROM).
I decided to try installing step 1 of Ollipro's SPL to see if that would help loading the HTC ROM. Turns out that wouldn't work either. It would get stuck at step 1 where it would ask if "PPC gone idle and didn't work or to wait 30 seconds". Tried it many times and would try to get it to keep going but the grey box on the bottom left would say the "parameters were incorrect" and would give me the option to quit, which I would. No problem, at least my 7501 was still working.
After that I tried the official HTC ROM again and I got the same "connection lost" error I had previously, except this time I didn't get anything on my PPC screen, just a black screen, not even the battery charging light behind the joystick lights up anymore. Soft reset...........nothing. Bootloader reset....................nothing. Hard reset.......................nothing. No lights, nada. The only flicker I get is if I try a reset wheen the power cord is connected. A red light flickers behind the joystick whenever I click the reset button. Any ideas or any help?
Sounds to me like the battery is just dead. I bought one at CompUSA (had the test ROM also) and I got the red ring around the joystick too when I tried to turn it on in the store. I left it plugged in awhile and it finally booted up okay. I then replaced the test ROM with the one and only available for the X7501 on HTC USA's web site. Good luck and I hope you get it working!
I think it could be battery related as well but it had a full charge when this happened. For some reason the unit has lost communication with the battery. I'm at a loss.
I got the same problem like you man !!! but i bad luck and so stupid man , i did with HTC X7501 then it dead after that i bought the X7500 then did it again , holy "... " it dead again....man ...So how your phone now bro ????
I left out the battery a half day and tried it again but still dead. Then I left it charging overnight and tried it again but still dead.
I can't believe this. I've never had a bricked device that can't be revived but after so many have seen this post and still no solutions I'm guessing it's no hope.
I met the same situation when I started to unlock Athena ( TMobile Ameo) within not fully charged battery ( less then 70%).
Solution ( try to make BL mode) with connected wallsocket charger ( not connected to PC USB slot) or find 100% charged battery. It helped me two times.
After many tries it changed to BL mode .
Now I didn't start unlock/change ROM without 100% charged battery.
I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please
Lobstrick said:
I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please
Click to expand...
Click to collapse
"heating battery" (i.e. discharging when inserted, you mean?), no charge led = dead bootloader indeed.
I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?
Hearing these stories makes me nervous. I'm on the stock ROM (mine came from CompUSA with the latest ROM and I don't have an urge to try the cooked ROM yet). I've been using my Athena daily for 4 months, it charges correctly from several different chargers I have (car, computer USB, stock wall charger, aftermarket wall charger).
However, one day 2 weeks ago I went to make a call in the middle of the day and my Athena was dead. D-e-a-d. Usually I can make it back home at night and still have 90-100% on the battery meter, so with no use in the middle of the day and a dead battery, this was weird. It wouldn't turn on, no soft boot, took the battery out and put it back in, and always got nothing.
I bring this up here because when I plugged it in, I encountered similar problems that others here are describing. It wouldn't turn on, and it didn't give me the orange charging light behind the joystick. I ended up leaving it plugged in for a while and finally I got a red ring, not the usual orange. I've only seen red when the battery was almost dead and the unit was on. Then after some more time the ring turned orange and at this point it would turn on again. I still have no idea why my battery died so fast and hard.
So, is there a problem with the battery charging system that is starting to crop up in units that have been used a while???
miha_conan said:
I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?
Click to expand...
Click to collapse
Hi i am no expert but i had simaler problem no display or no lights round ring no responce to any commands (ie hard reset and bootloader ) only red light flickred on reset button all i did was removed battery while pressing reset button and placed new battery and left it on wall charger for couple of hours and before doing hard reset i pressed reset button 2 to 3 times and green light round the battery came up so i tryed bootloader and it worked and insted of flashing it with pc i just loaded the img in sd card and flashed it while whole thing was on charge (i had tmob test rom before ) which i think is best way to do no hassle of losing connection or failing in half way and it works like a charm
hope this helps
and ya if you have a spare battery it dose help
New battery?
I'm a wizard user (and lots of former PDAs) looking to buy and Athena, maybe.
Has anyone tried a new, right out of the envelope, battery? these issues sound like worn out Li-Ion batteries to me. I've had them completely conk (won't take a charge at all) if I let them go completely down, and I've had them wear out and stop taking a full charge (down to maxing out at about %20, but sometimes showing %100 depending on ROM status) when I kept charging them while they're already charged.
Li-Ion batts don't sit for long periods too well, either, so if they're sitting on the shelf at the store/warehouse, they may be suffering even more than one that has been used since earlier in its childhood.
Perhaps the answer is a switched charger that stops charging when the battery (not the ROM/unit reading) gets to %100. ???
I didn't see anything like this posted. I'm terribly curious to see if anyone can resolve it.
nother AMEO dead
http://forum.xda-developers.com/showthread.php?p=1859021#post1859021
Red ring comes for a sec only try to RESET the device with Charger connected
Click to expand...
Click to collapse
same here,
i am afraid i got a dead athena too, did you guys found any solution?? i tried switching batteries. this is my first experience with a windows mobile device not powering on, in inrepairable condition.
found another member with similar problems- http://forum.xda-developers.com/showpost.php?p=1639311&postcount=24
No genius,s on here,just insults
i have read every page on the advantage x7500,being such an old phone you would thin the genius,s on here could sort it out in seconds,but all they do is insult you.i tried to update from windows 6 on radio 1.20 to michys radio 6.5
it got to 94 percent then crashed, now when i boot up i just get a black and white screen,which then turns white,if it try to reinstall advantage 6.0 the phone reets after 2 or 3 percent..will anyboby help by giving simple term advice to unbrick it? NO.will they provide links to there advice no.THEY JUST INSULT YOU AND SAY ITS IN ONE OF THE THREADS.well im a computer tech and if anybody wants there pc or laptop fixing.guess what i will return the favour with computer speak,THAT YOU CANT UNDERSTAND

Oh noes. I think i have a paperweight :(

Hi guys.
Well, a month or two back i updated my imate kjam to WM6 and absolutely love it. Haven't had a single problem up until now.
Last week i did a soft reset on the phone (after installing phonealarm) and it stuck on the wm6 logo boot screen. tried a number of resets, removing the battery etc. finally had to do a hard reset and reinstall everything.
last night a similar thing happened. the phone had turned itself off in my pocket. so i tried a soft reset and got no luck. tried to do a hard reset, got to the screen where you confirm the reset but decided i'd try a few more things before committing to losing everything again.
now i can't do a thing with it. can't even get to the hard reset menu.
i've tried leaving the battery out overnight, tried resetting whilst it's plugged into the charger, everything i can think of. isn't recognised when plugged into the usb port either.
i'm at a total loss. any help / tips would be greatly appreciated, i'd hate to lose everything on my pda, as i used this thing constantly
one weird thing is that when plugged into the charger, i don't see a LED light up to say it's charging??
mkerr said:
Hi guys.
Well, a month or two back i updated my imate kjam to WM6 and absolutely love it. Haven't had a single problem up until now.
Last week i did a soft reset on the phone (after installing phonealarm) and it stuck on the wm6 logo boot screen. tried a number of resets, removing the battery etc. finally had to do a hard reset and reinstall everything.
last night a similar thing happened. the phone had turned itself off in my pocket. so i tried a soft reset and got no luck. tried to do a hard reset, got to the screen where you confirm the reset but decided i'd try a few more things before committing to losing everything again.
now i can't do a thing with it. can't even get to the hard reset menu.
i've tried leaving the battery out overnight, tried resetting whilst it's plugged into the charger, everything i can think of. isn't recognised when plugged into the usb port either.
i'm at a total loss. any help / tips would be greatly appreciated, i'd hate to lose everything on my pda, as i used this thing constantly
one weird thing is that when plugged into the charger, i don't see a LED light up to say it's charging??
Click to expand...
Click to collapse
Is it possible that your battery may be flat?
Can you get into bootloader mode?
can't get into bootloader.
if my battery was flat, would the charging LED light up when it was plugged in?
thanks for the reply.
afer doing some more reading, it looks like it might just well be a dead battery.
apparently, wizard / kjam batteries are notorious for requiring the wall charger to get them going again once they're flat. something about needing 1000ma.
i just checked my charger that came with the unit (ebay), and noticed it only put out 850ma. going to grab my brother's jasjam charger and hope to hell it's 5v 1000ma.
fingers crossed.
i had a similar problem, and following a solution on ere somewhere i fixed it, this is done at ur own risk, im nt responsible. unplug the charger from the wall, still plugged into fone(this is to empty charger of any charge thats there) thn unplug fone and dip the end of the lead in water(yes sounds weird i no...) then make sure theres nt an excess on the end and plug into wizard adn thn the wall, should be red light and then after a few mins orange - charging hope it works
hehe
just letting everyone know it's now working again
didn't need to do any water dipping.
just plugged in brother's 5v 1000ma charger and it's now charging
OMG !! Good Goooooooshhhh
evilkern said:
i had a similar problem, and following a solution on ere somewhere i fixed it, this is done at ur own risk, im nt responsible. unplug the charger from the wall, still plugged into fone(this is to empty charger of any charge thats there) thn unplug fone and dip the end of the lead in water(yes sounds weird i no...) then make sure theres nt an excess on the end and plug into wizard adn thn the wall, should be red light and then after a few mins orange - charging hope it works
Click to expand...
Click to collapse
hi
hope ur serious about ur method,well sry to say....... never heard of such a method before, I'm not making any fun of u or plz don't take me wrong , I don't mean any harm.
I just can't believe it cud happen like that,after all water dip will certainly short circuit and burn it.
well, just for my knowledge, have u ever tried this urself ?
zabardast_1 said:
hi
hope ur serious about ur method,well sry to say....... never heard of such a method before, I'm not making any fun of u or plz don't take me wrong , I don't mean any harm.
I just can't believe it cud happen like that,after all water dip will certainly short circuit and burn it.
well, just for my knowledge, have u ever tried this urself ?
Click to expand...
Click to collapse
I thought exactly the same when i read it first, but since my phone wasnt turning on, gave it a go and it worked! As i say sounds odd but apparently its somthing to do with the circuits controlling the charge, if theres not enough power then obviously they wont work, so this way does...sounds odd but works! I just had a quick search and cant find the original thread, it was an alternative to the 9 volt battery solution
evilkern said:
I thought exactly the same when i read it first, but since my phone wasnt turning on, gave it a go and it worked! As i say sounds odd but apparently its something to do with the circuits controlling the charge, if theres not enough power then obviously they wont work, so this way does...sounds odd but works! I just had a quick search and cant find the original thread, it was an alternative to the 9 volt battery solution
Click to expand...
Click to collapse
well than I must say u got a brave heart,If had that choice ,i wud have thought 10 times and still said No
As u said that u had gone for it and did and were successful,do believe u now. In that case its very valuable information thanks
So your saying to dip the end of the charger plug into water?? It sounds like really all you would be doing is cleaning off the terminals of dust or debris that could be impeding a connection of some sort.

Bricked wizard

Hello all!
So I have a qtek 9100 and tried to flash with "ruu_prodigy_226102_22610105_022511_tmous_wwe_ship.exe", the installer started, the wizard was showing me the white screen and progress bar, sudently I get an eror message from pc, and guided to repair the erors. Meanwhile my phone gone off, and now it does not want to open, i tried hard reset, but seems nothing is bringing it back to life. I measured the battery and my voltmeter shows 3.8V, so i guess the battery is ok. I tried removing the battery and putting it back on but it doesn't turn on.If plug it in the wall charger, it doesn't lite up the charging led.
I'm kind of swetting...what can I do now?
try to take the battery off and wait in 10 minutes before you place it in.. try to on it after that.. that might help.. have heard it has helped many here in this forum.. either your bricked it or not.. 10 minutes will or might show..
Thanks for the quick answer, i'm waiting now to see if it works.
Any other tips are welcome.
no...no result...it still doesn't go on
Is there no way to Jtag one of these phones?
Sorry...what "Jtag" means?
Is there any chance that when i tried to flash my ROM to burn my battery?

Wizard not turning on. Doesn't boot.

Hello, a while back I posted a charging problem, which turned out to be the Mini-USB and Wall Charger was bent, and before that, the Mini USB outlet in the phone broke entirely. Well, another problem has arisen, as finally got a new charger yesterday, and worked perfectly. So, I shut it off, and left it to charge overnight. Now, the problem? All of a sudden, it refuses to boot. Held down the power button for 5 seconds, 20 seconds, and a full minute. Nothing. Any suggestions?
~Infinity
nothing AT ALL? or the screen turns on and gets stuck?
if nothing at all happens, try the battery jump start method
Well, after constant trying at starting the phone, I managed to have it boot after hours. What happened? During the boot,where it displays Windows Mobile 6, a line appeared, and the phone darkened, and then crashed.
What the hell.
I suggest a hard reset......
BASSMANBOB said:
I suggest a hard reset......
Click to expand...
Click to collapse
....................And how can I hard reset when it doesn't boot, and whenever it does, crashes during it?
Anyone that's here help?
I'm currently having the same problem with mine. Hard resetting didn't work for me but you may as well try it.
If you can get it to start booting for just a few seconds you can hard reset it without loading the operating system. As soon as you get it to turn on, hold down the Wifi and Voice command buttons (one's on the left, one on the right). After holding those down, press the soft reset button (the little button on the right that you can press with your stylus) very quickly and release it. If you hold the soft reset button too long, it will perform a regular soft reset and you'll have to start over, so do that quickly.
A black screen should come up and tell you to press your send button to hard reset your phone.
I have similar problem,It's turn on to the logo that's always shown when boot and then it show the logo till it discharged.I tried hard reset,but it's still the same,i post 2 topic's in this website and no one help me
i too am facing the same problem, i was able to start it a few times but it crashed after a few seconds each time. i m gonna charge it all night and see if it starts. right now all i m getting is the red led. i really hope someone finds a solution soon.
With me it was my battery that caused the problem. Try it with the battery of another wizard. Succes, Rietje
ok so i charged it for more than 12 hours and my wizadr still didnt start.
I then got a NEW BATTERY and my wizard turned on within the very moment i pressed the power button.
So any one who is facing a similar problem should try a new battery.
Yea,this is a second time when i have this problem.I both A new battery,BUT IT STILL THE SAME!!!
First time when i both a new battery it was working fine,but now the battery won't help
Infinity M said:
Well, after constant trying at starting the phone, I managed to have it boot after hours. What happened? During the boot,where it displays Windows Mobile 6, a line appeared, and the phone darkened, and then crashed.
What the hell.
Click to expand...
Click to collapse
faced a similar problem a while back. i replaced the battery and the phone was back to normal
someoneee said:
Yea,this is a second time when i have this problem.I both A new battery,BUT IT STILL THE SAME!!!
First time when i both a new battery it was working fine,but now the battery won't help
Click to expand...
Click to collapse
try a battery frm a friends phone. u ll be sure that the battery u r using works fine. if ur phone still doesnt work then u need to have it checked.
i have same problem,,and i use T-Mobile MDA Vario
is it just battery problem or not?and if the PDA inactive it can still charge or not?
and i usually use blackberry charger to charge my PDA,is it ok?and is there any possibility my PDA can't work again?i hope not
pls help me..
Well for starters, charging your phone overnight will probably damage the battery over time. It's only the newer phones and batteries that are able to withstand extended overcharging times without serious damage to the battery. With older phones including the K-JAM/MDA Vario, the battery is meant to be charged till its full, and no more. If you overcharge it, you run the risk of damaging your battery and possibly the phone too.
If a new battery hasn't fixed your problem, the problem lies in your phone's mainboard.
Try charging your phone from a USB port on a computer to see if anything happens.

Let Andriod die now have a paper wheight

ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Im guessing you cant run bootloader?
Maybe this is a warrenty jobby
If you know someone with another HD2, Try swapping the battery.
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
does it enter in bootloader mode?
retry flashing wm rom+radio
chrisizzle492 said:
i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
Click to expand...
Click to collapse
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
shufflez said:
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
Click to expand...
Click to collapse
i have restarted many times.
i use the wall charger.
but why would the phone boot but not turn on the screen or have the mic work?
remove your sd card and the battery. you may have to hit the rest button on the back after you plug the battery back in as well, but as long as you have the sd card out it should come back on. try plugging the phone into a charger and then remove the battery as well sometimes it'll wake it up so to speak. it's just a matter of playing with it. mine did the exact same thing and i freaked out for a little bit.
now if after all this it doesn't work and you've played with it for a while then yeah, best of luck to you =\. but whatever you do in playing with the battery and the charger, keep the sd card out until you can boot into winmo.
EDIT: never mind, i thought the phone wasn't booting. i misunderstood, but i went back and reread the original post. try reflashing your rom if you're in winmo and experiencing those issues. or take the sd card out and reboot.
i would suggest making an backup, as your phone turns on you should be able to estaplish a remote-connection with some (3rd-party-)software and do a hardreset.
if this wont work i would recommend setting it back to factory default (revert hspl if you have one and install stock rom) and send it in for warranty.
seems to be some major problem...
All this steps should be possible without screen turning on (working touchscreen may be needed for backup, but flashing doent need screen input)
if drive-mode is default for your usb connection and holding you from flashing you can do a hardreset and afterwards active sync will be default again and you can establish an active sync connection and flash
check if any of the pins that contact the battery are bended or broken, try to avoid removing the battery when you have to reset your hd2 because the pins are fragile
similar thing happened to me just last night!
I tried the jmz dual boot last night and I was nearly out of battery. I didnt look at any instructions I just installed it and restarted the phone to check out the new toy. it finally got done loading I chose android right away and I was walking towards the bedroom. when I went to see if android had fully booted and plug in the phone I had nothing! It was off. I decided that the battery must have died so I tried to turn it on and all that happened was the tmobile flash screen came up for a second and then it went right off, I got so desperate that I was going to do a hard reset but that wouldnt even work! the boot loader screen would just shut right off. I was suggested to try another battery we had at the house and bang it fired right up I took a wiff of my other battery and I dont know what happened but I think I let the magic smoke out cuz it is fried!
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
hello friend...i have a problem similar to this. basically when my phone is in android which i use alot if it dies in android, when i reboot it it will turn on for about a second to see my splash screen then turn itself off (the battery is obviously flat). so i plug my charger in and it stays on now but doesnt indicate charging....i boot it into windows mobile and the batt just stays at 0% but its still working. however once i unplug it it will die.....its like the battery is not in the phone. luckily i have two batteries and a dock which charges batteries, so i replaced the battery and everything works fine. once the battery that died in android was fully charged i tried it again and it was fine.................im guesing the moral to this story is dont let your phone die in android mode
I do notice my HD2 runs hotter while in android than while it runs in Windows.
I am not sure if that's an issue to this, which is why I never mentioned about it being hotter. Although my HD2 is noticeable hotter, it never gets to a point that I think I should unplug the USB due to overheating concern...
Just a few inputs from passed experience
I use TMOUS Stock 2.13.531.1 WWE ROM
2.12.50.2_2 radio (not stock)
k going to tmobile today to see if they have any extra batteries i can try.
then ill update
i went to tmobile. and while i was there i noticed the screen was turning on but very dim without backlight (barely noticable). but the rep helping me did not notice and i let it stay that way because tmobile is sending me a new refurbished phone as long as i send the old one (and the rep was totally cool he uses xda also and said they wont check my software and if they do they wont ask for the phone back). he also let me get insurance in case this happens again, instead i will just say its lost. so i basically killed 2 birds with one stone

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