DHD screen detaching - Desire HD General

Anyone else seeing their DHD screen starting to lift off the phone from the charger end of the device?
Mine has been doing it for a while now. I can press it back down and you can hear the glue/tape sticky sound but it just wont stay in place.
Not causing any issue with the phone but my guess is that it will totally peal off eventually.
Common issue?
Any fix other than new glue/tape?

Yep, same here. The bottom right corner is lifted a bit and can be pressed down but will pop up again soon after :/

Haven't noticed on my DHD but I always have it in an otterbox so...
Sent from my HTC Desire HD with ARHD 7.0.4

Nope, not noticed anything on mine yet.
Wil have a real good look in a sec and post back....
Matt

Mine has been doing that since I bought it probably around a year ago. It doesn't seem to have any ill effects on the phone's operation and it hasn't gotten any worse - at first I was cautious with it but now I don't even notice.
Rees

i think its actually the external cover that is contibuting to it.
You have to peal it up and over the corners and I wonder is it having a pulling effect on them that is casing the screen to lift.
Other with this issues use covers?
Anyway, not causing any problem just yet but the phone has a flimsy feel at the bottom half.

Pull it up to far and the screen becomes unresponsive. So don't try to take a look underneath the phone. Contact HTC and send your screen in if it gets bad, they'll replace and or fix your phone if you have a warranty with them. Shouldn't take terribly long but be prepared to wait a couple of weeks.

Nothing with the mine one too as well!!

Related

Anyone have problems with the screen?

i got the g1 last week and latly the screen has become wobbaly and sweaky only when closed, anyone else have this problem is this normal? should i even bother looking into this?
w1ck3d1 said:
i got the g1 last week and latly the screen has become wobbaly and sweaky only when closed, anyone else have this problem is this normal? should i even bother looking into this?
Click to expand...
Click to collapse
yeah i have had mine almost a week now i noticed it after i removed that plastic screen thing that was on the back of the screen.
it seems kinda cheap feeling when i push down on the screen and i hear it sweak and move every time. should i take it back?
Mine started sqeaking and creaking today. NOOOOO!
I only had it for 2 days. I kept the plastic on the back of the screen and it still does this by the way. Its too awesome of a phone for this litte stuff to bother me though. I came from a Touch Dual that had a solid keyboard for a little over a year before it became wobbly and squeky before it final died. So I imagine its better sooner than latter cause you just adapt the longer you use it.
My 2 Cents,
Jcostanza4
I had the same problem the first day I got mine. I'm still trying to figure out a way to keep it from squeaking/creaking. Honestly it's just annoying right now. My TYTN II was a brick compared to this phone as far as size and weight. If I figure anything out I'll post it up.
The only idea I've had so far is to take one of my old Palm screen shields and use it on the back of the screen. However since I ordered a Zagg full body protector I think I actually might get that piece with the set. Like I said I'll post up when I got more info.
try adding a little strip of adhesive felt to the upper part of the chin (where it meets the screen when closed). Works for me. Actually, if you want to test this out or cant find the felt, take three post it notes(together for the right thickness), cut them down, black out with a magic marker, and you'll get the same effect. Barely noticable.
yes mines loose too you feel it when you only hold the bottom and tap the screen u here the screen and the body click.
w1ck3d1 said:
it seems kinda cheap feeling when i push down on the screen and i hear it sweak and move every time. should i take it back?
Click to expand...
Click to collapse
Maybe you're pressing too hard? Mine creaks if I really press down hard.
On my wing, I had to press down hard, it's built for a stylus.
But this device is built for your fingers, and should respond with a very light touch. Try using it with barely touching it, if it doesn't respond try pressing a tiny bit harder, you should not have to push down hard enough to make the screen creak -- unless the screen is badly attached, in which case I would take it back to the store.
this is what happens when HTC wants a thin, light phone with a hardware qwerty
it doesnt bother me much though

Help, black 'liquid' spots, what to do

Hi Guys,
This morning I suddenly noticed black 'liquid' spots 'behind' my screen. The screen stills works perfectly, but not sure what to do with these spots.
Should I bring it in for repair (reflashing to original ROM, etc)?
These are spots like we used to see on LCD screens, if you press the screen, they get bigger. If I take out the battery and press from the inside, the spots move as well. I reckon there is some pressure build up in the device and would like to open it myself, but that would void the warrenty of course.
Attached 2 photos, 1 with screen off (clearly visable) and 1 with screen on (not really bothersome).
anybody seen this before?
FTrippie
ink bleeding, u should get it to repair asap, lcd is messsed up
My mistake, the other members are right, I am sorry as I could not see your pictures correctly because I was browsing with my hd2.... it is not ink bleeding, for that, you have to have the lcd broken..... anyway, I am glad is not bleeding, now, lets learn from the other members.... cheers..
There are quite a few threads with people having the same issue, I don't believe it's bleeding like suggested above, it is the layers of the screen sticking together. I had the same problem on my old LG Viewty about three years ago - sometimes it goes away on it's own (when the phone gets hot for example) and sometimes you need to get a replacement. If it's new I suggest you speak to either your provider or HTC.
Use a suction cup to carefully pull the screen a little bit and it should disappear.
Brgds... /TubGirl
Same thing happened to me, and few other members... Have a look here.
Grtz
Lukas
Thanks for the quick response guys!
Yep, it's exactly what happened in thread mentioned
(did some searching but couldn't find it before)
the suction cup idea might be a good one, will check it out and let you know. If I can solve it myself it would be much better than sending it in.
thanks!
(newton ring ) this is dueto great pressure happened on the screen if not fixed in short time the screeen will be corrubted .
note; (it is not covered by warranty)
Nope, in my case no pressure whatsoever. It just happened overnight. If it would be pressure, it would be from a faulty manufacturing and elements of the device not fitting well.
Just read the whole case in the other thread, I think I am in for some treat.
Will start with calling my dealer, which is Vodafone Spain.
ftrippie said:
Nope, in my case no pressure whatsoever. It just happened overnight. If it would be pressure, it would be from a faulty manufacturing and elements of the device not fitting well.
Just read the whole case in the other thread, I think I am in for some treat.
Will start with calling my dealer, which is Vodafone Spain.
Click to expand...
Click to collapse
mab be it would be from a faulty manufacturing but fix it fast before the screen corrubts from over pressure as this happened on hd1 and they did not want to fix it under warranty
If this happened to me and I couldn't get rid of it, I would go ballistic if HTC claimed it wasn't covered by the warranty. What a total piss take.
i can understand the newton ring effect on resistive screens, but on capacitive screens using glass - i find it hard to believe.
Yes, ardsar. My thougths exactly.
I had Newton rings on my touch hd. And I was informed that that is imposible on capacative screen because it is made of hard material, top layer cannot fall on the lower one.
Whatever it is, I hope it's not a recurring issue. In my thread three HD2 had that issue, and now another one...
Exactly Lukass, I hope this is just coincidence.
I just reflashed the original ROM and will take it this afternoon. In the end I decided not to try to get rid of it myself, since it is now plain visible. And I only had it for 2 weeks, so of it goes.
Let's see what they say.
I had this, repaired by repair service under warranty. The report said it was newton ring.
well, I just brought it in, estimated return is 11th March, let's hope that it will be quicker!
cheers!
Yes it is a newton ring caused by pressure perhaps if you keep the phone in the trouser pocket which is tight.I had the same but as repaired under warranty in 2 days.
Be careful not put to much pressure when putting the battery in, since its a very thin layer between the battery and the LCD. I think this can cause the LCD come in contact with the digitizer if you are not careful.
propably heating issue
has anyone got the idea that this may have been caused by heat? maybe when the internal components of the phone heats up this causes the gap (spot) on the screen. can anyone confirm what is behind the spot? is it the processor? i've got this idea because before switching to hd2 i was using SE xperia x1 and maybe most of you are aware of the cracking issues of the silver casing. well according to my local SE representative this cracking was caused by heating when using wifi. it was covered by warranty since it's a manufacturing defect. HD2 also heats up when using wifi and maybe thats what causing this problem. well its just my idea. feel free to share yours.
how to fix liquid spot
ftrippie said:
Hi Guys,
This morning I suddenly noticed black 'liquid' spots 'behind' my screen. The screen stills works perfectly, but not sure what to do with these spots.
Should I bring it in for repair (reflashing to original ROM, etc)?
These are spots like we used to see on LCD screens, if you press the screen, they get bigger. If I take out the battery and press from the inside, the spots move as well. I reckon there is some pressure build up in the device and would like to open it myself, but that would void the warrenty of course.
Attached 2 photos, 1 with screen off (clearly visable) and 1 with screen on (not really bothersome).
anybody seen this before?
FTrippie
Click to expand...
Click to collapse
i had the exactly the same problem, and fixed it!!!! what i did was to heat it up with a hair dryer while it was on charge(this causes the battery to heat up as well) the spot started to shrink slowly took around 2 hours, but it didnt solve my problem total, as when it cools down the spot would comeback but not as large as b4. so getting pissed of with it i put it on charge from my laptop and placed my hd2 behind the air vent of my laptop(where the heat escapes) and continued working, i forgot my phone was there for about 5-8 hours. when i remembered it was there i moved it, whole phone was very hot not so hot that i couldn't hold it but hot enough. the spot had gone totally. but i thought it would comeback when cooled, so i decided to cool it slowly placing it back behind my laptop but moving it further away at 10 min intervals until it was around a foot a half away from the heat. i now have my hd2 working fine. with no spots.... my theory on this is that the liquid had been pushed else where within the phone as i couldn't see any liquid seeping from the phone so by heating the whole phone wherever the liquid was it thinned and cover the spot but upon cooling it would compress again dont quite understand how i worked around that but it worked

HTC Evo suffering from glass separation issues?

http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..
Nothing wrong with mine.
If you have it, return it for a new one. No need for drama. There is a one year warranty for defects and 30 days risk free from sprint. Pick one or the other.
Most n1's have the same issue. I checked mine when I first got it. You can check if it really is separating by pressing on the corner of the screen and if you hear clicking then you need to use a hair dryer and get the glass hot. Then press down on the screen for 1 to 2 mins. I fixed both of my n1's this way.
Comrade P said:
Nothing wrong with mine.
Click to expand...
Click to collapse
Since yours is fine. Does the light leak at the bottom at all? Mine has all 4 buttons leaking but the lower left brighter, since its separation there is more pronounced.
bsanti said:
I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..
Click to expand...
Click to collapse
yeah, 1 yr manufaterer's warranty will fix this everytime, no charge to you, so I really would not sweat it . . .
or go pull out your hair dryer
Not having a phone for 2 months while waiting for htc to fix your phone is not going to work for me. Thats why I fixed my n1's myself.
I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.
Same issue here, glass is now raised above the bezel, any idea if they let you keep your sd card when you return the phone, not a big deal if not, but it'd be easier.
when you take a phone to sprint for manufaterer's warranty, they typically do not take your phone from you to repair it, they order in a replacement (typically refurbished) and you keep your phone while awaiting it's arrival. when it comes in to the store, they call you, and you bring your phone in for a swap.
wasn't knocking the blow dryer, I would probably try that before getting a replacement.
psufan5 said:
I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.
Click to expand...
Click to collapse
It sure does.
This happened to me once with my iPhone 3GS and I pushed it on the left corner like what its happening to the Evo, and it did the EXACT same thing. If not more.
I honestly never find out about these defects until I surf a tech site. Now I'm all paranoid. -_-;
Just like those who had the dust under the glass issue with hero's I'm sure this will be fixed in the upcoming batches.
Hope so anyway.
Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.
Damnit... I guess I'll attempt to have my phone replaced.
ReFLeX135 said:
Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.
Click to expand...
Click to collapse
This is how mine is too. If i look at the screen from a top down angle i can see light on the displays. I also see i can move the screen a fraction of a millimeter if press down near the 4 home buttons, but i would have never thought it was a defect. Just seems like enough movement for a sensor to feel it or something.
I have access to two Evos and neither one of these are leaking light around the bottom left corner (or any corner). They do give in the corners a little, not anymore than my iPhone 3G, however.
Has anybody actually talked to Sprint or HTC? I want to know what they plan on doing about this. My screen also is coming loose not that much light leakage though. Also the battery cover doesn't snap on tight. I have a Google I/O phone, hardware version 2. I had problematic with the battery but once I changed it to cdma I have had no issues thus far. I hope they(sprint OR HTC) plans on doing something. Also, if you do take it back to Sprint you'll probably get a new. I doubt they have refurbished phones already. And if they did I think that would worry me. Good luck to all having issues. BTW I still love this phone.
WOW everyday an issue comes up on the EVO,what is goin on?

Button light leakage easy permanent fix

This fix might sound crazy but it works
i have 2 evo's version 002 both with pretty bad light leakage under the buttons. One has 3 buttons and the second 2. In the dark they are very visible and i was getting annoying ready to return both. I tried the blowdryer trick but that did not work.
This is what i did about a week a ago, it only takes a minute.
Go get one of this which you might have laying around your house.
http://www.oppictures.com/singleimages/400/SAN82001_1_1.JPG
Go to a dark area where you are able to see the leakage and start painting let line between the plastic and leakage. try pushing down the plastic to and using the pen to paint some of of the inner cover. Get a towel and remove the ink that got into the screen and bottom cover.
After doing this my phone have not shown any leakage. i have tried water in a towel to see if it would remove the ink and show light leakage but no leakage what so ever (do not try alcohol). This fix is invisible to the naked eyes, i have 4 friends with evo's and they could not tell what i did, even after telling them they still did not know where was painted
This is an easy cheap fix, it takes about 2 minutes and anyone (and i mean anyone) can do it.
So please if it make you feel better returning bu
eduardmc said:
This fix might sound crazy but it works?
Click to expand...
Click to collapse
Are you asking us? i dunno, did you try it?
i dunno....seems ghetto, seems htc should have used done better r&d.
Hmm, I'd just like a $200 phone to work in the first place, not start falling apart 7 days in. :|
skoobz said:
Are you asking us? i dunno, did you try it?
Click to expand...
Click to collapse
sorry, i fixed it. English is not my native language so i do make alot of mistake in my writings.
Hrshycro said:
Hmm, I'd just like a $200 phone to work in the first place, not start falling apart 7 days in. :|
Click to expand...
Click to collapse
I don't believe i have had a phone that did not have any kind of problems related to software and hardware. The palm pre was a mess every new one i got had dead pixels, after 6 unit i finally got one that had 2 dead pixels. My diamonds phone use to get boiling hot. i could go on. all my friends iphones had drop calls like 20 calls a days (most switch to evo with me).
now the evil have a few problems, like the back cover not been flush and that was solved with a peace of small paper on top of the battery.
You will fine defect, nothing is perfect.
Interesting fix but it doesn't eliminate the fact the leak is happening because the screen is separating. Pushing the screen down will eliminate the leaking. The best fix will be to make sure the screen is sitting all the way down. So far I've only seen one guy do it on androidforums by pushing the screen down with clamps and heating it with a hair dryer. After letting it sit over night he didn't have any more leaking or lifting after two days. We have yet to hear from him on the progress (I think he ended up exchanging it anyway). Another guy said he tried the same fix and ended up making his phone worse.
thanks this is a nice cosmetic band aid If i don't see it, it doesn't bother me as much
coolguy949 said:
Interesting fix but it doesn't eliminate the fact the leak is happening because the screen is separating. Pushing the screen down will eliminate the leaking. The best fix will be to make sure the screen is sitting all the way down. So far I've only seen one guy do it on androidforums by pushing the screen down with clamps and heating it with a hair dryer. After letting it sit over night he didn't have any more leaking or lifting after two days. We have yet to hear from him on the progress (I think he ended up exchanging it anyway). Another guy said he tried the same fix and ended up making his phone worse.
Click to expand...
Click to collapse
yeah but it seems the screen separation on happens the first few days of using the device and the progress stop. my device did not progress after i notice the leakage and was looking for a fix. This kind of fix the problem since you won't see the light leakage at all. The screen separation is wasn't really a problem since i only notice it when the light leakage is visible.
Again the point is missed. This does not prevent the fact that in time the leakage will evolve into screen separating from the base. The light is leaking because the adhesive used during rush manufacturing wad improperly sealed around the face of the device. This was a huge problem for the iphone (didn't think it would happen to me but here I am with my evo)
This worked like a charm I've already exchanged my EVO twice (on my 3rd evo). The first two had dead pixels, and all three have had the light leak. I'm not in the mood to go through the RMA process with HTC, so this fix was a perfect solution for me. I tried a similar fix using superglue on one of the other EVOs I had, but it left an unsightly white residue in the crack of the screen.
While this may not be a permanent solution to the problem with the screen coming unglued, I'm ecstatic that I no longer have to see light coming from the bottom of my screen.
Thanks a lot.
This thread. ... with that Expo 2 ... funny.
I found my own fix after trying several different things including tightening the torx screws, using a hair driver and clamps, and an expo dry erase marker. I read a post about using plastidip which I had, but unfortunately it was dried out. I then decided to use something else I had around. A fine tip black paint maker (Decocolor - LINK). I dabbed the tip on a piece of paper several times to get a little paint on the tip. I then carefully ran it across the edge where the light was leaking which allowed a very small amount of it to drip down in the crevice. I then ran a q-tip and a paper towel along the edge to make sure any that got outside of the crevice was removed. Now I have no light leakage. The paint is permanent, waterproof (not that I will be testing that) and will be easy to reapply if I ever need to. It also takes very little skill and the markers can be found at a local Michaels or arts/crafts store.
On a side note, the hairdryer/clamp method did help a little, but this paint maker did the job the rest of the way.

Dust under screen!

Hey all. Just got my desire hd today from carphone warehouse. I love this handset! Best phone I've ever had by a country mile! Only problem is its got something trapped inbetween the screen and digitizer. Looks like dust or a small shard of metal. Really disappointed. I know the desire had this problem but just wanted to know if anyone else has this problem with their hd. It's really annoying as I can't take my eyes of it when using the phone, especially when the screen is on a white background. What do you think peeps, should I return it? , after all I've got it for 2 years.
Sent from my Desire HD using Tapatalk
definitely take it back and get a fresh one, if they don't have any in stock I guess you'll have to be patient, but you can't accept faulty goods.
Yeah, that was my thoughts too. Just don't want to come across ocd! . Love the phone but build quality on these things should be better considering the price of them. Used a hero for the last 18 months and never had any screen issues.
Sent from my Desire HD using Tapatalk
Is it possible to see some pics of that dust under the glass?
Thanks!
BUMP......
Hey guys. Seems most of the posts were deleted during the "clean up". I contacted the mod to get this thread back but it appears half of it is missing. Anyway got my replacement today and It's perfect. Apart from all the known issues!
Sent from my Desire HD using Tapatalk
I got this issue either, and I can't keep my eyes off it!
I propably going back to the shop with it to get a new one, because I just got it a day.
But i'm afraid that they won't see it, because my mother can't see it either.
So maybe I need to ignore it, but will be hard for me
One of the biggest failures of the original Desire in my opinion was the dust that got in under the screen. For an example of the one I sent back with this problem have a look here:
http://www.youtube.com/watch?v=KTF0fFN5Y60
Now I would HOPE that HTC have learned from this and rectified the problem but I have just been looking at the ads on eBay and noticed this in one of the item descriptions:
"The unit i have at the moment has 1 speck of dust under the screen and i am receiving a replacement unit this week, so the one you will be buying will be brand new"
Seems with this and the experiences of users here that HTC have not resolved this problem after all. A HUGE disappointment as there is no way I could put up with this once I know the dust is there even if it's only visible in certain lighting conditions!
I got one small black dot of dust under my glass. Thought it was a dead pixel at first, but its too high for that upon examination.
May take it back since I paid a lot of money for it.
Sent from my Desire HD using XDA App
same i also have just 1 speck at the top right corner, not sure if ill bother replacing, but i do also have a dead pixel at the bottom right corner so its defintely tempting..
I have had many HTC devices over the years and a few have had problems with dust ingress. especially my topaz and c500 where very bad.
The problem was bad sealing around the volume rocker, is this the same problem? or maybe dust has been induced during manufacture of phone?
well mine had dust under the screen from straight out of the box and it wasn't anywhere near the volume rocker
dan ashcroft said:
well mine had dust under the screen from straight out of the box and it wasn't anywhere near the volume rocker
Click to expand...
Click to collapse
presume it was swapped out without any hassle?
i had the same experience. bought a desire z and after a few weeks a lot of dust has accumulated on the top part of the scree. so i sold it and got a desire hd, im not sure if there were two speck of dusts on top of the screen but now there are. im trying to stop being an oc and fidgeting about these things but i am quite disappointed. had 5 htc phones and this is the first time i experienced this. hopefully it wont get worse.
orouborus said:
i had the same experience. bought a desire z and after a few weeks a lot of dust has accumulated on the top part of the scree. so i sold it and got a desire hd, im not sure if there were two speck of dusts on top of the screen but now there are. im trying to stop being an oc and fidgeting about these things but i am quite disappointed. had 5 htc phones and this is the first time i experienced this. hopefully it wont get worse.
Click to expand...
Click to collapse
I'm the same way. I have the smallest piece of dust you could ever see (like half of a pixel). It's actually opposite the volume buttons, and right on the edge where if it was one pixel over to the right more, it would be off the visible screen. You can't even notice it unless you have a pure white background, but I know it's there, and it annoys me. Also after three months with my DHD I just noticed when the screen is on, and I look at the black boarder around the screen (I have to sort of angle it in the light), the right side seems to be off just a bit (there is more screen boarder in between the right side of the screen and the outer black boarder than there is on the left). Like the alignment of the under screen is tilted a bit, but when I have horizontal or vertical lines on the screen, they all line up perfect, and none are cut off like what my eyes would think they would be, so it seems like an optical illusion. Just me and my OCD.

Categories

Resources