Database Users

Look someone selling this

http://orlando.craigslist.org/mob/2045015156.html
Sent from my Nexus One using XDA App

You mean "Look I'M selling this"

No, mine is not for sale.
I just saw it and post it here... I find interesting that someone is trading the phone for a PSP.
Sent from my Nexus One using XDA App

That no-punctuation text block in the listing makes my brain explode.

The seller days it turns on. But the touch screen is not working.
Maybe a bad rooting? What do you guys think?
Sent from my Nexus One using XDA App

cmarti said:
The seller days it turns on. But the touch screen is not working.
Maybe a bad rooting? What do you guys think?
Sent from my Nexus One using XDA App
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Click to collapse
Can be, I had my touchscreen not working when i flashed a 800mv kernel from intersect raven (test build i suppose its in his mediafire directory)
But if he had done something like that he also would know how to fix it.
Just my though

i'd be careful it might be the broken one i sold to someone in Florida on ebay. he bought it knowing it had a broken touchscreen and a really jacked up sim card socket. i bought it off someone else on e-bay to fix it and that guy failed to report that it had damage from the sim socket being pryed on by a screw driver. i got a partial refund from the seller and sold it for less than i paid for it but ended up breaking even due to the partial refund i got from the original seller.
if your interested in this phone have the guy take a photo of the back of the phone if there is a dent/damage to the metal loop on the back of the phone on the right side where the sim socket it its the same phone i had.

OK cool I see if I can get him to send me a pic.
Sent from my Nexus One using XDA App

Too late he deleted the post

HELP! G2 screen is black with white lines.

so my girlfriend's brother pushed her and she ended up falling on her phone. she tried to turn it on and what do you know, all you see is a black screen with white lines. anyone know the problem? do i just have to replace the LCD? thanks in advance.

Hopefully you have insurance, if so tell your girlfriends brother to cough up 130.
[G2/HTC Vision]

luis86dr said:
Hopefully you have insurance, if so tell your girlfriends brother to cough up 130.
[G2/HTC Vision]
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lol tmobile insurance is a joke. but i'm making him pay $200 to cancel one of my spare lines so i can give my GF one of the G2's that im selling. im hoping it doesn't come to that because i really don't want to do that. my guess is that i just need to replace the LCD. anyone care to chime in?

The impact could have damaged several internals. Without opening it up, you don't really know what you have to work with.

tazz9690 said:
The impact could have damaged several internals. Without opening it up, you don't really know what you have to work with.
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Click to collapse
good point. i was planning on taking it apart tomorrow
Sent from my T-Mobile G2 using XDA App

Anyone?
Sent from my HTC Vision using XDA App

RE
i had a similar problem with my phone ... my screen went white with random black lines on it ... i might have sat with the phone in my pocket earlier not too sure ... anyways so the screen wouldn't show anything but the phone worked otherwise, i can hear it receiving notifications, and i can even receive phone calls and answer them if I slide my finger across the screen ... the phone was rooted, and i wasn't able to do a hard reset on it ...
took the phone back to bell on the 3rd, and last monday i heard back from them saying that the LCD was cracked and needed replacement ... which is not covered under the waranty since it's a physical damage and it would cost $150 CND to replace it ... should be getting the phone back this monday...

After replacing my Desire Z via FutureShop warranty (for battery issues) I somehow ended up with the lines on my screen Christmas eve, however the LCD was not cracked. The lines would move around and change in brightness as I did things on the phone (opening apps, flipping keyboard out, etc). If the lines don't move then it's more likely a crack in the screen. My issue was more likely a faulty ribbon/connection. I carry my phone in an inner breast pocket on my winter jacket, so I definitely didn't crush it or anything, either.
So back to FutureShop I went, only a week after the first replacement, and they gave me another new one right away. Between 2 stores that I have visited my 2 replacements are supposedly the only 2 replacements that have been done since the phone launched.
My 3rd one seems to be doing well, no battery issues, so far no screen issues.
I guess my point is, if you can get a phone from a retailer that offers a decent warranty, do it. I bought my phone outright at $500, the warranty was $10 a month.. I fell for it, but I'm very very glad that I did. Although HTC may have covered me, I would have been without the phone for a lot of time, and once they found out that I'd unlocked it they probably would have left me in the cold.

reflux said:
good point. i was planning on taking it apart tomorrow
Sent from my T-Mobile G2 using XDA App
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Click to collapse
I had exactly the same, it is very very likely that "only" the LCD that is broken.
I got an replacement from from ebay (it's about 60 USD) and replaced it following IntuitiveNipples teardown guide at http://tjworld.net/blog/htc-desire-z-tear-down
Its' a little bit of fiddling but in the end not that complicated (tryin to remember which screws should go into which place was the hardest part)

Thanks for the input guys. Very much appreciate it. Looks like ill order the lcd when I get my next paycheck :O
Sent from my HTC Vision using XDA App

Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.

blackknightavalon said:
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
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Click to collapse
Lol I'm the boyfriend. It was her brother that pushed her, not me.
Sent from my HTC Vision using XDA App

I have this problem too, and eventually (like 2 or so mins in with the screen on) the screen gets dark areas in the corners. We're guessing it is screen damage (which is strange becuse the phone hasn't been dropped or anything, was just in my pocket). My question is what should I do - should I send it to HTC for an exchange or will I get issues with that because the phone is rooted, in which case should I just get a new screen and replace it?

blackknightavalon said:
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
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Click to collapse
Epic fail haha. That would be a bit harsh now over a phone, wouldn't it?
Sent from my HTC Vision using XDA App

Still... sounds like trailer trash to me. Or a 13 year old brat...

reflux said:
Lol I'm the boyfriend. It was her brother that pushed her, not me.
Ur still a bad boyfriend. You should get dumped! LOL jk.
Sent from my HTC Vision using XDA App
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Sent from my HTC Vision using XDA Premium App

sooo, no assistance with my question?

If you are worried about sending it in, just unroot the phone and you will be fine.
Sent from my HTC Vision using XDA Premium App

I'd love to... but how do I unroot without a screen?

this is what the screen looks like now

Sent phone for repair, returned unrepaired..

I stared getting some screen issues.. I'd boot the phone and it would vibrate and make the booting noise but nothing would appear on screen. Once it fully booted if i pressed the lock button a few times the screen would come on but with everything inverted and distorted (wish I'd a picture). Explained this to htc support and I eventually posted my phone to them. (they couldn't collect it after 3 weeks of "computer system errors, so they eventually told me to post it to them because they're system wouldn't accept my address) So now, 2 weeks later I get my phone back, still the same firmware version on it (which was untouched stock, no root or s-off) with the exact same issue. I checked the software version and they didn't even flash a new update to it, it still had the original 2.2. The warranty wasn't void because the sheet they sent back with it said the phone had been repaired, but not what they had done.
Do I send it again? wait what could be another month? I'm not looking of sympathy, I just want to know if anyone else has had similar issues. After spending 500 euro on a phone I'd like it to work

Call them up and *****, their service needs to up to par or beyond if they want to be able to charge that much for a phone. Have them send you a new one, and then you send yours.

Huh what t-mobile does is diffrent. They will send you a replacement then you just send you phone
Sent from my HTC Vision using XDA App

lainvalenajr said:
Huh what t-mobile does is diffrent. They will send you a replacement then you just send you phone
Sent from my HTC Vision using XDA App
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He said euros, so I assume he is not on t-mobile, he needs to go to htc and complain.
Sent from my HTC Vision using Tapatalk

brfield said:
He said euros, so I assume he is not on t-mobile, he needs to go to htc and complain.
Sent from my HTC Vision using Tapatalk
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Click to collapse
Ah I see... well he should call his mobile carrier
Sent from my HTC Vision using XDA App

Why would he call the mobile carrier? They at best just ship it forward IF it was theirs to begin with. You can buy the Desire Z from many places, not just from operators!

FinHD said:
Why would he call the mobile carrier? They at best just ship it forward IF it was theirs to begin with. You can buy the Desire Z from many places, not just from operators!
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Click to collapse
Wow lol chill. That was my personal opinion. With t-mobile you call them if you call htc they will just say talk to your carrier. You want me to reword my self? Well just put I suggest you call your carrier they might be able to send you a replacment phone. So don't start triping haha wow
Sent from my HTC Vision using XDA App

yeah I'm in Ireland, I bought it off a website off contract. I emailed the website just there to see if they'll send me a replacement. bleh

and at this point I might just call htc and *****, already spent like 2 hours on the phone to them over the last few week I'm almost friends with them now...

Just off the phone with htc, apparently the tick sheet with the phone info lost some details along the way. The problem on one sheet was that it was constantly rebooting, and on the other on it was display issues. So instead of fixing the display they replaced the motherboard and sent it back... they're collecting it again monday...

[Q] Warranty Device Swap?

Has anyone been able to sucessfully swapped the bad screen phone for a good one with HTC?
I am asking because I have a bad screen one and I would like to do it.
Thank you in advance for the reply.

i seen a poll here the other day about this. some one posted up the percentages for getting a good screen back from HTC and T-mobile. both were pretty high. i got mine first MT4G march 11th with a good screen from radioshack.
shouldnt cost anything since your going through warranty so shouldnt hurt to atleast go ahead and try.

I swapped my wife's. Told them people couldn't hear me. They called me to see how clear it was.. I put a wad of toilet paper over the mic to muffle my voice. They next day aired me a new one. Was sweet.
Sent from my HTC Glacier using XDA App

Shouldn't be an issue to get a new screen/phone. It was a pretty popular issue that they were aware of.

Thank you all for your responses. I will definitely give it a shot today. How much difference can you notice from the bad and the good screen?

Had 2 with good screens sent to me

Lol!
camalus said:
I swapped my wife's. Told them people couldn't hear me. They called me to see how clear it was.. I put a wad of toilet paper over the mic to muffle my voice. They next day aired me a new one. Was sweet.
Sent from my HTC Glacier using XDA App
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Click to collapse
Sent from my HTC Glacier using XDA App

Just sent one directly to HTC (bought second hand) a week ago. It's already on the way back. I've complained about the screen visibility from the sides and in bright daylight, and attached a note with one of the screen comparison pics found on the net. I'll see what screen I get in a few days.

I spoke to T-mobile this weekend after I traded my G2 for what turned out to be a MT4G with a bad screen. Since I had insurance, they put the order through for me immediately, but unfortunately it hasn't shipped out yet. Won't get it till next week at this rate...

My original MT4G had a good screen, but a bad power button. The replacement I got at the store was another unit with a good screen, and the power button was different, so the guys at the store pulled a bunch of them out and tested them all. They all had good screens.
I think the likelihood of getting bad screens has gone down with the newer shipments. They all also seem to be made in China, while some of the older ones were made in Taiwan.

I called HTC and they said to send it in for "repair". That means that I could be without a phone for like 10 or more days. That sucks. Why cant they just replace it and thats it?
Anyway, I havent taken it to T-Mobile becuase I bought mine from Craigslist (new). So I am not sure what they would say. If they ask me for prove of purchase or something like that, I am out of luck.
Any suggestions?

camalus said:
I swapped my wife's. Told them people couldn't hear me. They called me to see how clear it was.. I put a wad of toilet paper over the mic to muffle my voice. They next day aired me a new one. Was sweet.
Sent from my HTC Glacier using XDA App
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Click to collapse
haha, i love the way you think!
Sent from my PC36100 using XDA Premium App

marcos.lennis said:
I called HTC and they said to send it in for "repair". That means that I could be without a phone for like 10 or more days. That sucks. Why cant they just replace it and thats it?
Anyway, I havent taken it to T-Mobile becuase I bought mine from Craigslist (new). So I am not sure what they would say. If they ask me for prove of purchase or something like that, I am out of luck.
Any suggestions?
Click to expand...
Click to collapse
add insurance to your account, and then say you dropped it and now the screen doesn't look right. don't say it came like that, because then they will tell you it's a warranty issue and not an insurance issue.
Sent from my PC36100 using XDA Premium App

marcos.lennis said:
I called HTC and they said to send it in for "repair". That means that I could be without a phone for like 10 or more days. That sucks. Why cant they just replace it and thats it?
Anyway, I havent taken it to T-Mobile becuase I bought mine from Craigslist (new). So I am not sure what they would say. If they ask me for prove of purchase or something like that, I am out of luck.
Any suggestions?
Click to expand...
Click to collapse
Call tmobile and make sure they have your ime #. Hang up then call back in a few days with the complaint. They are not going to ask you where u bought it, and if they do lie and say it was at a store

just wanted to add my 2 cents real quick...
for anyone that doesn't know when you swap your phone they send you a refurbished one to fulfill your warranty requirements.
normally refurbished phones sell for a 1/3 of the price as it was brand new so its pretty much like swapping out your $500 phone for a $150 phone...
just something to think about

Lost Volume Button! WTF!

Hey Guys
I just wanted to know,if someone of you got the same experience than me!
Today my Volume +- button popped out and I cant put it back beacause the sluggy glew stuff under it doesn't hold it anymore!
I mean what is that..
So this phone only gots two mechanical buttons and I lose one of 'em ?! Hahahaha thats so poor!
Do you think I can get it to repair or replace the phone?!
I still got warranty and I pay for it every month... so what do you think?
Anyone had this problem too?!
Thanks in advance and sorry for my poor english

Contact HTC. They will probably issue a replacement for you.
Sent from my Desire HD

Same thing happened to me. I'm with Orange UK and they replaced it under guarantee, but it cost me £50! They classed it as "Accidental Damage"

Hi, I had same problem, it came off but luckily I didn't lose it and super-glued it back on which is ok but not perfect, but I see you can get replacements on Ebay for about £11.00 delivered from Hong Kong. And its a different fixing so looks like it would not come off again. Think I will get one myself.

that sounds bad.
suggest using a case to prevent this.

Mine was in a case, it was the constantly taking off the battery cover to replace the battery (due to crap battery life) that made it come off.

Happened to me, DO NOT contact your carrier. Get straight onto HTC, it is a hardware defect and you are covered for 2yrs with them. Mine was picked up the day after I phoned them and returned fully functional for free three days later..
Here are some numbers to phone..
HTC email said:
Alternatively you can contact us on +44 (0)8458900079 (within UK) or on +44 (0)1279 206906 (outside UK) to arrange your booking.
Click to expand...
Click to collapse

eadon said:
Same thing happened to me. I'm with Orange UK and they replaced it under guarantee, but it cost me £50! They classed it as "Accidental Damage"
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Click to collapse
You shouldn't have accepted this! That's a bit like a door coming off your car (extreme I know) then your dealer claiming accidental damage.
Try and deal with the manufacturer directly if you can.
Sent from my Desire HD

eadon said:
Same thing happened to me. I'm with Orange UK and they replaced it under guarantee, but it cost me £50! They classed it as "Accidental Damage"
Click to expand...
Click to collapse
Disgusting, write back to them saying you've done some research and there is no way you should have been charged as HTC them selves fix it for free and say you want your money back or will go through trading standards. Either way you will win.

Well I brought it to my O2 store today ( it's where I have bought the phone )
They said they're gonna send it to HTC. They'll prolly repair it. But this guys gave me everything ( battery and all covers back home )
If they're gonna say I gotta pay something to repair this thing, I'm gonna fire up the hell for them.
I mean, that not supposed to be... I have probably opened the battery cover only 3-5 times. Isn't it built to last for longer

Would HTC still fix this if you are rooted and have a custom ROM?

Better to take it back as u got it tbh! What i always do so dont get asked crap n saves any hassle!
Sent from my HTC Desire HD using XDA App

raze599 said:
Would HTC still fix this if you are rooted and have a custom ROM?
Click to expand...
Click to collapse
I unrooted it and made S-ON... to avoid any stupid questions
Even tho they shouldnt make problems, cos how can a custom rom brake a button

My volume up button is now broken, but have no time to go for replacement yet. The app Quick Settings is really useful for me now. It replaces the long press on search button to a customizable control panel.
This will do a job.
iMHO, volume buttons are the worst about this phone. Second worst thing is the battery cover.
Sent from my HTC Desire HD using XDA Premium App

vorapoap said:
My volume up button is now broken, but have no time to go for replacement yet. The app Quick Settings is really useful for me now. It replaces the long press on search button to a customizable control panel.
This will do a job.
iMHO, volume buttons are the worst about this phone. Second worst thing is the battery cover.
Sent from my HTC Desire HD using XDA Premium App
Click to expand...
Click to collapse
Yeah.
Well I actually need my phone daily as navigation system and stuff. I really miss it right now got such a crappy Nokia 61...sumthing.
Well... you are right. the volume button feels so cheap and the backcovers are the worst I have seen on a phone yet. they dont even look nice.
The Sensation looks way better.

My volume + but is actually quite stiff and you have to press it that bit harder to get it to work.
Shall I leave it for now I'm not too bothered if it does break then I can get it replaced?
Sent from my Desire HD using XDA App

I accidently bent/snapped mine as I thought I was pulling out the battery compartment. It was dark and I was tired
Followed advice on here and rung HTC and my network 3 who both said I'd have to pay for repair.
Looking at getting the part on eBay however the delivery is estimated between 12 and 35 days! The price is a joke as well, £12...but it's more the delivery times from Hong Kong that I don't want.
Does anyone know any alternative ways to source a volume button please? Any quicker ways? Thanks

Unfortunately those seem to be the only ways unless you can find a local dealer of them. Try a phone repair shop.

I have read something about guarantee and software mods. When it's a hardware problem, that can't be caused by the software it isn't necessary to unroot and so on. So when they say, they won't repair it because you lost your guarante, you can assort on your right.
But I recommend to unroot and so on to avoid any problems with HTC.

Same to me guys, was very hangover and tried to replace battery but i removed the volume "-" instead ehhe
i'm on chat with htc right now.
They say that will send somebody to pick up the phone , analyze the problem and they will see if everything is under guarantee or they will estimate the cost ... something that i can or can't accept, anyway they will send back me the phone in likely 2 weeks with a cost of 20€ for the expedition .