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I didn't want to open yet another Polaris bluetooth problems but none were like mine.
I have the O2 Orbit 2 and I had bluetooth mute problems which were usually resolved with soft reset, I think that ever since I installed HTC's official bluetooth mute fix the mute problems got worse.
Every couple of calls or when I plug something to the mini usb (ear phone, charging, data, etc') my bluetooth is muted, the connection is established and I think I do hear through it but with extremely low volume (less then a whisper, more like back ground noise) the mute almost never fixes itself, it goes on even if I flash with a different ROM!!, what fixes it is playing with turning on and off the connection to the headset while in call or, while in call pluging and removing the wired headset, once it's back, it usually stays ok until (randomly) when I plug something to the usb, at first I though it will never work again (flashing something like 10 different roms...) but this fix is less then convenient, again, sadly the official fix doesn't help.
Anyone knows the return policy to O2 from Germany? I live at Israel so I think it might be a problem...
Same problem for me.
After the original fix, my bluetooth headset is always mute.
I have ordered a new original HTC M200 headset. I hope it will work............
Original M200 arrived today.
Don't work. Always mute.
I have tried to uninstall the original fix without any resultate.
Did you get yours to work?
You can try the on/off trick, I usually call my voicemail when the mute starts and then goto options and turn handsfree off, then again turn it on, sometimes it works after 4-5 tries sometimes after 2-3 minutes...
Sometimes the voice comes back in slow motion!!, I thought at first that it was garbled, but once I have a voice mail of a woman who talked fast so when the voice came back in slow motion she sounded like a very low voice slow talking man.
no, don't work on any headset......
It's a hardware problem ??
Hey guys...just wondering if you guys found a solution to this problem. I have this problem with my touch pro. The A2DP works, but for some reason handsfree through bluetooth is muted and I can't unmute. Hope you guys found a fix and can help me out.
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Having the same issue....sort of...
First, allow me to apologize for any improper formatting or if I've tendered my reply in the wrong way.
I've literally never replied on a message board in my life. Ugh, I know. How, right? Moving on...
I have an issue very similar to the one you're having, only in place of the car, put a Plantronics WalMart headset and change the G3 for it's predecessor. I notice that people call me when my watch is connected to my phone. When I answer, they claim to not be able to hear or understand what I am saying. The problem persists even if I disconnect my headset and use the G2 in either handset or speakerphone mode. The only fix I've found is to restart the phone and return the call. Even then, if the watch is still connected, only the first call can be completed with no "interference".
I've attempted to update the software and firmware to my G2, with no success. I have no idea why this issue occurs.
Also, is probably noteworthy that regardless of whatever Bluetooth device I am connected, very very often during a call, my caller's voice will shift into "speakerphone" mode without being instructed to do so. I have to open the call screen, turn off the BT, then select it again to turn it back on. The call returns to the headset, but doesn't stay there in most cases. Sometimes I have to do this 5 - 7 times a call. Other times, it remains connected as it's supposed to. Again, I can find no reason why this happens, but it's been an issue for MONTHS with my G2. And it doesn't matter what headset I am using, it just "drops" the sound to my speaker phone, but still says that it remains connected to the headset.
It's a Sprint LG G2, if that matters at all.
PrivateBytes said:
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Click to expand...
Click to collapse
Have you tried going into android settings for voice input and allowing recording using Bluetooth mic?
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
I am having the same issue. There are a couple of things I have tried. The most promising is to turn off Google hotword detection on every screen.
You can also try turning off the Privacy Keeper and Voice Enhancement in Call Settings. If any of this works for you, or you find and answer, let me know!
eepyikes said:
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
Click to expand...
Click to collapse
Having the same issue with 2 lines, same LG G2 phone. Called Verizon, was told it sounds like a hardware issue. I'm thinking it's something to do with their Android update personally.
Had exact same issue and took phone to repair center. They said it was mic issue. They ended up replacing the entire phone but guess what - issue is still there on new phone.
Sent from my LG-D802
I've seen this issue on many forums and with the number of people that are having the problem, it has to be either LG flaw or a software issue. I'm trying turning off the ok google, noise cancellation, and privacy keeper. But I'm pretty sure I tried those on the last phone with the same results.
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Update on this: Still having the issue after disabling ok google hotword..
eepyikes said:
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Click to expand...
Click to collapse
I read your reply some time ago but didn't answer because I had no answer.
Today the bug appeared again so I turned on speakerphone like you said. Guess what, they could then hear me!
Thanks for the tip @eepyikes, its a good workaround but lets hope for a proper solution.
Sent from my LG-D802
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
cahiatt said:
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
Click to expand...
Click to collapse
-Correction- I hadn't had this issue since I disconnected my Pebble about 10 days back. It came back today when I made a call. What I noticed today is.......
When I switched to the speakerphone the person still couldn't hear me very well. Switching back to mic the problem is still there. But when I turned on my BT headset the audio was fine. Switching back to the phone mic from the BT the problem cleared up.
Did a test call initiating the call on the BT headset and had the same audio problem through BT. Switching back to the phone mic or speakerphone cleared it up.
Initiated another call on the speakerphone. Same audio problem. Switched to BT and it cleared up again. Switched back to the phone mic and it was still fine.
Seems the issue is there when initiating the call on BT, mic or speakerphone but switching from BT to the phone or phone to BT clears it up. I'm on a D801 (TMO) and first noticed this about three weeks back.
Rebooting the phone seemed to clear it up at least for the short term. I just noticed that the Google search app updated on the phone about two/three weeks back. Seems about the same time I started noticing the issue.
I had a backup of Google search 4.1.29 from back in January. Just restored that version and blocked it from updating to see if the issue comes back again.
Interesting to see this is also on the d802. Mine is the VS980.
The 13qcelp trick does not fix it. So tired of this!
Any other tricks out there??
Happened twice in one day. New record for me. Sick of people saying "hello?? Anyone there??? Hello??" until i turn speakers on. With speakers sound is horrible so really annoying! Wonder if issue will happen with AOSP/CM roms.....
Sent from my LG-D802
Hi,
I purchased a new Moto X pure a couple weeks ago and it is dropping my Plantronics Voyager Legend ear piece when I am on a call and a new one comes in (regardless if I let it go to voicemail, try to send it to voicemail, rings in the background or I try to switch callers and pick up the new call); when a call comes in (no other call already on the phone) and I depress the call answer button on the Voyager Legend, it picks up and immediately drops to the phone handset. It is also dropping the earpiece at other intermittent times. I have to turn the ear piece off and back on to pick up a call in progress already but, doesn't always work.
Initially I thought my ear piece had just gone bad, even though it worked normally with my Galaxy S5 and I purchased a new Plantronics Voyager Legend and the new unit also has the same issues but, also works great with the Galaxy S5. I am now convinced this is a software issue on the Moto X Pure.
Has anyone else had this issue and does anyone know how to possibly fix the issue?
Thanks,
Chris
Somewhat related. My MXSP has been dropping connection to my keylink like crazy. I know the keylink of fine because it was previously paired to my G2 without issue. Bluetooth.
It drops my Sena SMH5 helmet comm system too from time to time.
Sent from my XT1575 using Tapatalk
Nastybutler said:
It drops my Sena SMH5 helmet comm system too from time to time.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Sounds like this might be happening to more of us than we realize. Has anyone else had Bluetooth connection issues? Have you found a way to resolve it?
Chris
praetorzero said:
Somewhat related. My MXSP has been dropping connection to my keylink like crazy. I know the keylink of fine because it was previously paired to my G2 without issue. Bluetooth.
Click to expand...
Click to collapse
Sounds just like my earpiece issue, I think something is killing the connection in the background... I just don't what is dong it or where to find it.
Bluetooth Drops - Known Moto X Pure Issue - On Moto X Pure Forums Also
Looks like this is an issue with the Moto X Pure. It is being discussed on the Motorola Forums here... forums.motorola.com/posts/c9e1881ed7?commentId=992505#992505
Please add your input and comments there, so Motorola knows these appear to be systemic issues, not individual issues with a particular handset. If anyone finds any additional info on how to fix the issue or hears of updates to fix it from Motorola, please post those updates/info here also.
Thanks,
Chris
Does anyone have a status update on getting the BT fixed? I use my phone for work and I can't continue to work like this, toally unreliable and embarrasing in front of clients. Will have to return it if it isn't fixed asap. Shame, I generally like the phone.
Chris
I've been having the same issue with my LG Tone pro. Also if I get a call while listening to music, it won't pause the music when I answer like my old phone did. Really not happy about that...
Also been having issues with my Pebble disconnecting periodically as well
i have a plantronics earpiece (dont know the model # got it from verzion) and it hasnt done it to me yet. had the phone for about a month now.
Anyone... anyone... Buehler?
Still no response from Moto on fixing the bluetooth issue? May have to return the unit and get another phone before the 30 days is up. Very disappointing. Jumped from long line of Galaxy devices to give this a try with high hopes. Looking like a major fail at this point.
Ever since I got my phone wet from the water hose splattering on it like rain the phone has been acting up every now and then. I don't know if it's related. but about 4 out of 10 phone calls people say I"m broke up and they can't hear me or they hear every other word. I can hear them fine. I have to reboot the phone to fix it. I also notice when using the HD recorder that the right channel doesn't have much audio to it when recording in stereo sound. the right microphone is the same one for phone calls. Does anyone else have any of these problems? Is there a solution? I haven't had the chance to call verizon about it yet. They'll just want me to reset my phone before sending a replacement and all that marigamaroo.
update: Since i rebooted the phone last time it's been good so far ad i noticed today when using the sound recorder on stereo sound, it records in both channels now. so whatever goes wrong with my phone it causes the bottom mic to crap out. Affecting phone calls and stereo recording with the bottom mic as as the "right channel" for the recording. I don't know if it's a hardware issue or a software issue. I don't know if resetting the phone would help or what. anyone have this issue or insight about it?
Yes, same issue on AT&T version. Haven't gotten the phone wet though. I have tried a hard reset and it didn't work.
I had that same problem till I turned of VoLTE (voice over LTE) Once that happened every call is crystal clear. Try it.
Dreading said:
Yes, same issue on AT&T version. Haven't gotten the phone wet though. I have tried a hard reset and it didn't work.
Click to expand...
Click to collapse
I figured it wouldn't work. i just reset my phone and reinstalling everything. have to see how it works now. and the bad connection with the headphone jack that the Verizon rep says should be fixed after a factory reset. they won't send a replacement till i reset the phone and try it again. he tried to get me to take it to the corporate store to verify the bad headphone jack and check the phone for damages, but the nearest corporate store is 50miles away. I'm not having that.
I have had headphone jack problems with the G3 and G4 - that all developed the more I used the jack. I haven't really used the jack much on G6, but its frustrating to hear that it may develop issues as well.
I called AT&T about the issue. They did some network reset on their end. If that doesn't work, they said to turn off "Enhanced LTE Services". I'm guessing that's the same setting as the VoLTE that Metalshadow mentioned above.