Related
Now first let me start of by apologizing to anyone who has had a good experience with The Lenovo TouchPad, or anyone who dose not want to here anything negative about the product, because what is to follows may sound like a horor story. (Sorry for the length)
I purchased the Lenovo Touch Pad 16gb, with pressure sensitive digitizer, and folio case (the one without the keyboard). I dont remember the exact dates but i ordered the above products (directly from the Lenovo website) at the start of September. I received the folio case in about a week and was supper excited. The case seemed on par with what i would expect, nothing to rave over but at the same time nothing to complain about. Upon receiving the case i checked online to see when i could expect the remainder of my order. To my surprise the estimated delivery date was late into October. Thinking something went wrong with the order i called the Lenovo sails department....several times. i was reassured that the date provided was a worst case scenario and i would receive an email conformation that my product had been shipped "any day now." The email never came until the last week of October, thankfully i received my tablet in a couple of days after.
I received my tablet on a thursday and spent the day setting it up with my personal preferences (as i have used several android products). The very first realization i had was the pen added absolutely nothing to the user experience. The note application that comes with the tablet is nice to show off but is virtually useless in every sense. I tried, at the time, every handwriting method of input and note taking application that i could find on the market. Needless to say nothing worked as i was hoping they would.
After setting up the tablet i let it charge on the factory charger from about 4pm to about 9am. I was a little shocked in the morning when grabbing it to test it out in the first day of class that the battery was only at about 70% charged. despite what i mentioned above about the note applications, the tablet performed as well as any tablet would have, I was able to browse the web, read the pdf copies of my books, send emails, etc. but as an engineering student i was hoping to get a little more use out of the pen then i actually did.
Saturday night i had some time to test out its media playback ability. i found some tv shows that i wanted to catch up online and decided my newly purchased tablet would be perfect for the job. upon starting the video stream (that the tablet had to struggle to finally load) i realized there was no sound being emitted from the speakers. I grabbed a pair of earphones and plugged them in only to find the sound coming from the earphones loud and clear. Thinking i missed a setting somewhere i checked and rechecked the system, adjusted the volume rocker up and down, tried everything i could think of, before trying the standard.....restarting the tablet. upon the restart i downloaded an audio test track to the tablet and found it would play from the one speaker on the bottom (landscape) of the tablet. confused, i chalked it up to a bug in Honeycomb. but after 20 mins of streaming my tv shows, while straining to hear what was being said, with the volume maxed out, all sound again cut out. again restarting the tablet seemed to solve the problem for a few minutes. over the course of the next couple days i came to the realization that the speaker did not work more often then it did. (i did find fix, to push down on the screen bezel above the speaker).
Sunday brought on a new issue, i could not get the screen to stay on/ turn on. after finally getting the device to stay on for more than 0.05 seconds i managed to turn all screen timeout settings off, that way the tablet would never sleep. but it did not matter, the screen would shut its self off. the wake/sleep button would often be unresponsive, if the screen would ever turn on i was not able to get past the lock screen. not being able to turn the tablet on long enough to restart it i was left with no other option than to sit the tablet on the shelf until the screen decided to light back up (normally around 4am). completely annoyed by the entire device i called tech support. Their answer, boot into a stock recovery menu and perform a factory reset....didn't solve anything (i was not expecting it to). after 3 more days of use i again called the dreaded Lenovo tech support and after several hours of arguing i managed to convince the technician that the device would need servicing.
A box arrived the next morning for me to place my tablet in and mail to a certified reapair facility. After 3 weeks of no word and no progress (as i was tracking the repair status online) i again called Lenovo. who after several hours of being transfered all over the company gave me a number to call the repair facility. I then managed to get the tablet put back together and mailed back to me so i could return it to Lenovo.
Then i had to arrange a return with Lenovo which took in total 9 hours of phone calls and arguing, as my 30 day full refund window had expired. Eventually i persuaded them to wave the restocking fee and give me a full refund on my order. the next day i shipped everything back, and was glad the entire ordeal was over....it was not over until last week when i finally received a credit on my credit card for the full purchase amount. I had already arranged with my credit card company that if a refund was not received by the first of the year that my credit card company would fully refund my purchase and open a case against Lenovo.
Wrap Up.
I had the device for a total of 7 days. in that time i became dissatisfied with every thing about the device, (other than the folio case). The screen was washed out and faded, the speaker was weak, the tablet struggled to open the app drawer with the addition of maybe 10 apps that did not come with the tablet, the pen was useless in every way imaginable, the sd card slot and full size usb which despite trying to use many times, I never was able to get working. The only pros i have for the device, is the back did not attract fingerprints, the slot for the pen worked great, the rotation lock button was a nice feature but the remainder of the buttons were only an annoyance. However there was no indication that the rotation had been locked and i found myself rotating my tablet and nothing happening. Thinking i had the rotation locked i would push the designated button, only to then lock the rotation, the device was sooooo slow i could not tell if the screen orientation was locked or if the tablet was still trying to rotate the screen. One last note: as being a personal device i never used the security features the Lenovo included for businesses, but all in all i had an absolutely terrible experience.
I've been really lucky and haven't had any of the issues that most users are reporting on in other forums.
It's strange, 4 of us bought 16GB/3G units at same time. I've never had an issue. One of the other guys had issues even running the applications that came preinstalled on the Tablet. A complete system reset seemed to fix all his issues.
Bugger it didn't work for you
you dont happen to have the IMEI number?
low chances... but just in case... if you could publish the last 4-5 figures of it?!
that tablet of yours is going to go back into circulations, and there will be someone else frustrated with it... it'll help if part of the IMEI number is out there warning people of this fugitive of the QA department
seems the QA department was kinda spotty on these 1838's...
some people report no problems at all... some cry a river.
(I hope mine, coming this weekend, will be alright)
Hello all,
I've recently purchased my first android device and wow is it cool. I've installed several different ROM's on it (CM7 253, Cm7.1, CM9, Cm7.2). What I've noticed is that the bottom has some issues that may hardware issues.
When I'm in a draw program I cannot draw fluidly near the bottom near the N button. Also when I use the pointer control utility in settings (forgot the name) it is nice an fluid for all of the screen EXCEPT on the side where the N button is. It will seems to get sporadic and will make contact, and not and I'll get dots and dashes instead of a nice fluid line. The soft buttons work fine but require more of a firm push when position in portrait mode.
I'm thinking hardware? This is on a refurbished nook BTW.
I can't get to the device as it's under the tree (for my wife).
Can someone test this and tell me if yours can create a fluid line drawing near the edge where the N button is?
Thanks,
Zack
I bought 9 NCs as christmas presents this year, I had to return 3 of the due to hardware problems (Thankfully I tested all of them the day I got them).
One of the ones I returned had poor touch sensitivity on the bottom of the screen which got progressively worse over a few minutes of use. I had to retype several letters when I was putting in the wifi password then it went into standby and I couldn't unlock the lock screen because it wasn't detecting my swipe. It would just jiggle a little. By the time I took it to B&N it wouldn't even jiggle. You'll have to send it back to a place in Reno but going into B&N will save you some time on the phone.
The other 2 had busted wifi (no signal even in B&N) and a sticky power button (every couple of times you tapped it it would stick and turn the device off). There's also a few with blue tinted screens but I didn't want to return those and play refurb roulette again.
Oh, and I just did some drawing in canvas (the notion ink app) and other than having difficulty drawing a straight line my nook works just fine along all the edges.
Wife got the tablet today and loves it. I was just mucking around with it and found the nook screen recalibrator and that seemed to completely solve my problem! Whatever isin that magic potion is great.
yeah, there can sometimes me issues with the digitizer that are almost universally fixed by screen recalibration.
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
dsf3g said:
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
Click to expand...
Click to collapse
I agree it sounds like software since the reboot fixes it but your issue doesn't seem that common. I've seen a couple now that are somewhat similar but not like the pervasive left screen glitch. I would try an exchange personally.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Well sorry to burst the bubble but doing a reboot to resolve the problem doesn't really rule out a hardware issue. A hardware issue can be intermittent, there's nothing that states that it must be permanent. Furthermore it might not be the rebooting that resolves it but the time that passes. In other words, the problem might occur only at 6:45PM and last for 30 seconds, if you reboot it you might not experience it again. You have no time machine so there's no way for you to really figure out when it will occur and for how long to find out what's causing it.
It's all tricky. Some errors can occur both due to software and hardware so it's hard to determine which is actually causing it for a specific issue.
But a few things lead me to believe it's hardware.
1. Why aren't more people experiencing it? A software issue results in far greater people experiencing it, especially for a group as homogenous as TF300T owners who all own the same device. The conditions are already ripe and unless a third party app is causing it, everyone is running the same code and therefore more likely to experience the problem. A hardware fault would have to be deeply ingrained into the construction, the likelihood they had let it progress that far is unlikely. Instead, it seems like a QC issue which only affects a few individuals like you.
2. Touch screen issues have been noticed in not just this device but others. It can take on the habit of registering ghost input, no input, etcetera. Happens on the Nook Color too. Happens when the device is unplugged but mostly when it is plugged in to a power source especially the wall mains. If you're not getting it from your wall mains, it's probably the device. If it is your wall mains there's nothing you can do about it.
3. There's nothing random about handling touch screen events so I find it hard to believe this is caused by software. It's more likely it's a bad touch screen feeding false events to good touch event code. The likelihood code is doing this and doing this where only you experience it and not many others (actually I've seen no other people complain about this for the TF300T and two other people complain about it for the TF101) is really low.
IMO: Just exchange it. If you make the mistake of never exchanging it you'll be stuck on that boat forever. It's probably poor QC. If the second one has the issue, that bumps up the likelihood it's a software issue as these issues in hardware are very rare and I don't think two possible units experiencing it is very common unless it was a far more common software issue. If it occurred again I would either exchange it again or get a refund.
So yesterday I flexed the screen (basically pushed up ay the back, center with my fingers and down at thes sides with my thumbs) and the tablet started bounging between the home screen and the app tray at regular, 1/2 second intervals. back and forth, back and forth.
I also discovered that if I hold the tablet in portrait mode with my left thumb about 1/3 of the way up and sqeeze, the screen becomes completely un-responsive. if I ease up the pressure, it registers touches. I discovered this by readong a post by another user that had the issue (though I think in his case his screen would go haywire).
So I'm definitely taking this back to the store. The only question is whether its an exchange or a refund. I absolutely love the concept of this tagblet, and when it works its glorious. So if I can find one that doesn't suffer from these issues I'd love to hold on to it.
Check the running apps it's most likely mem related
Hi,
I've had two of these for about a week now, one for my self, and one for my 10 year old. I had to go into settings and shut off all kinds of stuff that was attempting to auto updated right off the bat. These don't come with a ton of memory right out of the box.
If you press on the bottom left corner of your screen the two little squares, it will show you what is loaded in memory. Every thing that comes up on that list on the left hand side is a opened application that is actively eating up your memory.
The only way to clear these apps once opened is to power the unit off, and then back on.
On both mine and my sons, I shut off all the auto updates, there are a bunch of different settings, you really need to go through them and look too many to list but a bunch should be turned off.
I don't have any issues at this point, neither does my 10 year old, he's always playing games like Fruit Ninja and normally has three or 4 youtube windows in the back going with in 5 minutes of turning the thing on and no issues.
Mine I use more for business related stuff, and also no issues. However right out of the box the first day it was a bit flaky. They both run smooth now.
I'm just waiting on some one to give me a root app for .26 since the second I turned these both on they updated the OTA firmware which took them off .17
Anyway I hope this helps.
Good luck.
---------- Post added at 03:15 PM ---------- Previous post was at 03:10 PM ----------
Sorry didn't see the post about issues with where you pressed the screen. That one sounds like you may need to take it back in to have serviced. I tried what you said with squeezing the screen, and pressing the back in different spots. Nope, no issues like that. I would say it requires service.
nordis2010 said:
If you press on the bottom left corner of your screen the two little squares, it will show you what is loaded in memory. Every thing that comes up on that list on the left hand side is a opened application that is actively eating up your memory.
The only way to clear these apps once opened is to power the unit off, and then back on.
I'm just waiting on some one to give me a root app for .26 since the second I turned these both on they updated the OTA firmware which took them off .17
(
Click to expand...
Click to collapse
The button you refer to in the bottom left is the multi-tasking button. If you press it and swipe an app, it will be removed from that list. Android usually runs fine with lots of apps sitting in ram. The only real exception to this is apps that are poorly coded and will try to run in the background all the time.
If you want root look in the development section, there is a simple utility to let you downgrade to .17, root, voodoo backup, update, and restore.
I have same/similar problem see other thread
dsf3g said:
So yesterday I flexed the screen (basically pushed up ay the back, center with my fingers and down at thes sides with my thumbs) and the tablet started bounging between the home screen and the app tray at regular, 1/2 second intervals. back and forth, back and forth.
I also discovered that if I hold the tablet in portrait mode with my left thumb about 1/3 of the way up and sqeeze, the screen becomes completely un-responsive. if I ease up the pressure, it registers touches. I discovered this by readong a post by another user that had the issue (though I think in his case his screen would go haywire).
So I'm definitely taking this back to the store. The only question is whether its an exchange or a refund. I absolutely love the concept of this tagblet, and when it works its glorious. So if I can find one that doesn't suffer from these issues I'd love to hold on to it.
Click to expand...
Click to collapse
See here for my symptoms.
So, last night I took the tablet back to Best Buy and exchanged it (actually, had to drive to a second Best Buy because the one where I bought mine was sold out!). So far so good. Though I've only had the replacement a short time, I'm feeling good about this one. No hiccups so far. And upon running the initial setup I remembered that even during the initial setup of my first one, the screen had become unresponsive once. All in all I've got a good feeling about this one. And I do desperately want it to work because, man, I love the concept and execution of this thing.
Have you tried the creaky test with the new one to see if it's a manufacturing issue indicative of all TF300T's or whether it was just an isolated QC incident?
dsf3g said:
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
Click to expand...
Click to collapse
Had the same problem from yesterday, I bought it from Amazon U.S and now i am in China which makes me hard to exchange it.
http://forum.xda-developers.com/showthread.php?t=1764971
Seems that this is a kinda major problem. Iv got same issues
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
I rooted my NST a long while back. It slowly started dying over time but I was lazy, didn't bother to unroot and swap it in a timely manner (got the extended warranty) and now it is stuck "Off", as in won't start. That wouldn't matter, only it froze with the rooted navigation icons that button savior brings up showing on the screen! Oops.
In additional to the existing problems (sticking buttons, dead region on screen etc.) the battery indicator started showing a question mark two days ago. A while later it died and wouldn't start. I tried charging, of course, and lots of long power button presses, but the only life I've seen is when I took the card out: at that moment it went through a normal startup... and promptly died showing the stock Home screen with the additional icons overlayed as if I'd triggered the "button savior" app.
Anyone have any ideas of a way to clear the screen? Any suggestions on getting it to boot? I saw I can't crack the case without removing the telltale on the torx screw under the power button.
I don't want to walk into the store and have them decline to swap because it is rooted, even though the problems it has are physical.
Thanks for any suggestions, and for providing the original instructions I used to root - made it worthwhile to get the device in the first place!
My first thought was to just borrow somebody's working Nook and plug your display in long enough to set some image.
But that would make you lose the little sticker on your Torx screw.
OTOH, would they really check that? Certainly not in the store.
I was wondering if an external high voltage would be enough to influence the little pearl spheres.
Thanks
Renate NST, thanks for the suggestions. As it turned out, I just went ahead and tried returning it in the store. This is one case where seriously horrible employee attitude actually helped!
The short version:
they swapped it with no problems and you're right, they wouldn't have noticed the torx telltale missing!
Long version:
I found the screen is surprisingly resistant to damage. Out of curiosity I tried a hair dryer, impacts, magnet. Then again, a 100 lbs dog's claw on the screen had left a small unresponsive region a while back. I didn't think any of those would work, but thought I'd try - why not? won't "hurt" to hurt it. Couldn't think of a good way to get a charge to the screen.
I arranged a swap at the store by calling the central number. I got the email saying the device was on hold and headed out. The store called while I was on the way there (left voicemail - was driving afterall) saying they had no refurbished ones in stock. I went ahead anyhow, hoping I'd get a new one instead. No luck, they had the refurbished ones. I don't know what that was about.
They didn't even look at it. For that matter, they hardly looked at me. I asked one person, who argued with another about who would help me (no other customers needing help - just didn't want to help). I won't bother you with details, but the attitudes of all there were rather amazingly bad. I am slow to blame employees for the problems encountered shopping - normally it is the company I fault - but all three employees there spent much more effort arguing about who would have to help me than actually swapping the nook. They never once looked at it, didn't even ask what was broken about it, and I certainly could have gotten away with opening it up and, I don't know, taking a spare battery or whatever out of it. Oh well. Live and learn.
Now to see what the status of rooting is. I got the original one within a couple days of the first instrucitons on rooting hitting the web, seems things have changed a bit... so glad this forum is here.
At Worst...
You can do the "hard reset". Charge you NST totally and press the energy button for 60 seconds.
My phone last week wasn't receiving texts so I restarted it and when it came back on the touchscreen no longer worked. The little white light would go on when I touched it so it knew where my finger was but any movement would not unlock the phone so I couldn't actually do anything with it. Sure enough a factory reset fixed the problem but I am still waiting for them to get me a new one in case the problem happens again to me. Anyone else have this happen to them or just a freak occurrence for me?
My son has gotten a hold of my s4 twice now since I have owned it. Both times I couldn't get the phone unlocked even though the touch screen was recognizing my touch. Restarting fixed it both times for me. Not sure if this is the same problem you are talking about, just thought I would share.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Happened to me a few times. Both screen swipes and the capacitive button presses werent registering. Happened on lock screen, call logs (swiping to call wasnt working), and swipe to answer. Pressing the home button and going back to the app fixed it. Very random but annoying nonetheless especially when not able to answer a call
Seems like buggy software to me. I've had a different issue, my phone says I have data, but I don't, I've had to restart the phone to properly pick up a data signal. This has happened twice now. Seems to be like Samsung's touchwhiz is quite buggy...
Yeah restarting it did nothing for me, tried many times, took the battery out put it back in all that stuff. The same thing happened with my data, I had a connection that entire time that I was not receiving texts but none of them actually went through which is when the problem began.
sam2c said:
Happened to me a few times. Both screen swipes and the capacitive button presses werent registering. Happened on lock screen, call logs (swiping to call wasnt working), and swipe to answer. Pressing the home button and going back to the app fixed it. Very random but annoying nonetheless especially when not able to answer a call
Click to expand...
Click to collapse
What app were you able to get in to to fix it? Would like to know in case the problem happens again when they get me a new one.
This happened to me last night, about had a major freak out.
First I have a couple questions for all of you who had this issue, so maybe we can pinpoint the actual cause:
1. Did you get any type of moisture (even just a little condensation) anywhere on or around the phone? Mine started acting up after I accidentally put my phone on the coffee table where some condensation had formed from a drink being there previously.
2. Any of you drop your phone at all? Even just a minor drop...as the day before I had a little drop (maybe from a foot off the ground), but I do have a case.
The reason I ask is because I started having this issue immediately after the phone was put on the condensation. Don't know if that was the cause, though, because I'm not sure exactly which of the steps below actually fixed it.
First I had to identify the exact problem...which I found by turning on "show touches" in Developer Options within the settings menu. This brings up a little white dot on the screen any time it registers a touch. Sure enough, I was getting "ghost touches" on the top left corner of my screen every 30 seconds or so - and it would generally last for 10-30 seconds or until I turned my screen on and off (that would fix it temporarily). The ghost touch was causing my drop down menu to pull down slightly every once in awhile, as well as not registering any of my other touches (including capacitive buttons). I knew the screen itself wasn't broken, because any addition touches were registering via the white dot - they just weren't interacting with the UI.
After doing some research online, apparently there are a couple main reasons that this ghost touching could occur:.
1. Faulty digitizer. Obviously this would Suck, and I really hoped it wasn't the cause. To repair would mean replacing the entire screen, as apparently the digitizer is attached to the screen and would be very difficult to replace by itself.
2. Any kind of moisture, whether water, skin oil, etc, getting in the cracks of the phone and staying under the screen, causing the pressure to indicate a false touch. Possible repair options included putting the phone near a WARM (but not too hot) surface for a period of time to hopefully cause the moisture to evaporate. Also some people said it just evaporated on its own after a few days (again, I hoped I wouldn't have to resort to this as I'm impatient and don't want to be without my phone for that long lol).
3. Software issue. Possible fix includes toggling HW overlays and/or GPU rendering.
Here's what I did:
Took the phone apart completely, made sure there was no visible moisture anywhere (there wasn't). Intermittently blew the phone (from the back and front, while it was disassembled) with warm air from a blow dryer. Left it alone, disassembled, for about 30 minutes.
Put the phone back together, booted up, immediately went to developer Options and (a) disabled HW overlays and (b) DISABLED "Force GPU rendering" (I actually already had it enabled).
BOOM - problem was gone!
So like I said, I'm not sure which of those did the trick - or which problem I had to begin with - but I'd be interested to know if anyone else had similar issues and/or fixes?
sam2c said:
Happened to me a few times. Both screen swipes and the capacitive button presses werent registering. Happened on lock screen, call logs (swiping to call wasnt working), and swipe to answer. Pressing the home button and going back to the app fixed it. Very random but annoying nonetheless especially when not able to answer a call
Click to expand...
Click to collapse
CPA Poke said:
This happened to me last night, about had a major freak out.
First I have a couple questions for all of you who had this issue, so maybe we can pinpoint the actual cause:
1. Did you get any type of moisture (even just a little condensation) anywhere on or around the phone? Mine started acting up after I accidentally put my phone on the coffee table where some condensation had formed from a drink being there previously.
2. Any of you drop your phone at all? Even just a minor drop...as the day before I had a little drop (maybe from a foot off the ground), but I do have a case.
The reason I ask is because I started having this issue immediately after the phone was put on the condensation. Don't know if that was the cause, though, because I'm not sure exactly which of the steps below actually fixed it.
First I had to identify the exact problem...which I found by turning on "show touches" in Developer Options within the settings menu. This brings up a little white dot on the screen any time it registers a touch. Sure enough, I was getting "ghost touches" on the top left corner of my screen every 30 seconds or so - and it would generally last for 10-30 seconds or until I turned my screen on and off (that would fix it temporarily). The ghost touch was causing my drop down menu to pull down slightly every once in awhile, as well as not registering any of my other touches (including capacitive buttons). I knew the screen itself wasn't broken, because any addition touches were registering via the white dot - they just weren't interacting with the UI.
After doing some research online, apparently there are a couple main reasons that this ghost touching could occur:.
1. Faulty digitizer. Obviously this would Suck, and I really hoped it wasn't the cause. To repair would mean replacing the entire screen, as apparently the digitizer is attached to the screen and would be very difficult to replace by itself.
2. Any kind of moisture, whether water, skin oil, etc, getting in the cracks of the phone and staying under the screen, causing the pressure to indicate a false touch. Possible repair options included putting the phone near a WARM (but not too hot) surface for a period of time to hopefully cause the moisture to evaporate. Also some people said it just evaporated on its own after a few days (again, I hoped I wouldn't have to resort to this as I'm impatient and don't want to be without my phone for that long lol).
3. Software issue. Possible fix includes toggling HW overlays and/or GPU rendering.
Here's what I did:
Took the phone apart completely, made sure there was no visible moisture anywhere (there wasn't). Intermittently blew the phone (from the back and front, while it was disassembled) with warm air from a blow dryer. Left it alone, disassembled, for about 30 minutes.
Put the phone back together, booted up, immediately went to developer Options and (a) disabled HW overlays and (b) DISABLED "Force GPU rendering" (I actually already had it enabled).
BOOM - problem was gone!
So like I said, I'm not sure which of those did the trick - or which problem I had to begin with - but I'd be interested to know if anyone else had similar issues and/or fixes?
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I should not have had any condensation at all on my screen when it began. I was using the phone playing with WatchOn and setting it up for my TV, I was messing with it for quite a while and realized after a period I hadn't received texts in a long time (I normally get at least 1 every 10 minutes, I was going on a hour and a half with 0) which I thought was weird so I restarted the phone.
When the phone came back online I did not notice the white dot pressing itself anywhere, but anytime I touched the screen it would immediately know where my finger was and follow it around, but not actually press anything. When I held the power button and the little Shutdown and Restart options came up, if I sat there and just pressed either one of them constantly they would eventually recognize that I pressed something and do that action.
I was also able to get into the homescreen by getting the talk option to come up and backing out of it (The buttons on the bottom of the screen all worked fine) but once in the homescreen I couldn't actually press any buttons regularly so gave up on it.
The guy at the ATT store said he hadn't seen any other complaints about it so I did a factory reset while there (I had already backed up everything with Kies) and when it came back on there seemed to be no problems.
Like I said though I am waiting for a new one anyway, they are backordered at my local store (Should have got a new batch in Friday, not sure where my phone is now) so hopefully the new one I get doesn't have this problem nor the lag problem a lot of people have been getting.
bmroczka said:
Yeah restarting it did nothing for me, tried many times, took the battery out put it back in all that stuff. The same thing happened with my data, I had a connection that entire time that I was not receiving texts but none of them actually went through which is when the problem began.
What app were you able to get in to to fix it? Would like to know in case the problem happens again when they get me a new one.
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Just the stock Phone app. My problem seemed like a software problem more than anything else.
But if you have to restart the phone in order for the digitizer to respond, thats a different story. A swap should fix your issue, since it seems so uncommon.