I have the 7.7 for a few days now and I'm finding it an incredible tab, one that is providing exactly what I've bough it for.
There are 2 issues though...
1. I am finding the overall sound level, as output from the headphones jack, a bit low, even with both the system and apps levels set to the max...What are your experiences on this? (...my comparison benchmark is my previous GT-P1000, running GB).
2. The stock browser seems to hung-up a lot, up to the point of becoming a serious nuisance.
This seems to happen only when using Wi-Fi and, even then, only in some networks.
At home, I had no problems both under G3 and my home Wi-Fi network but, right now, I am writing this in my laptop connected to the exact same hotel lobby Wi-Fi network as the 7.7, which is resting right beside the laptop.
While the laptop is running smooth the tab keeps hanging up and timing out.
Any ideas?
Thanks!
XK
XDAKhan said:
I have the 7.7 for a few days now and I'm finding it an incredible tab, one that is providing exactly what I've bough it for.
There are 2 issues though...
1. I am finding the overall sound level, as output from the headphones jack, a bit low, even with both the system and apps levels set to the max...What are your experiences on this? (...my comparison benchmark is my previous GT-P1000, running GB).
--No problem here whatsoever. Must be just your tablet. Or you have gone deaf.
2. The stock browser seems to hung-up a lot, up to the point of becoming a serious nuisance.
--I don't use stock browser. Dolphin HD seems to work much better on my GS2 skyrocket and 7.7 tablet. No hung up on wifi or 3G. Good luck.
This seems to happen only when using Wi-Fi and, even then, only in some networks.
At home, I had no problems both under G3 and my home Wi-Fi network but, right now, I am writing this in my laptop connected to the exact same Wi-Fi network as the 7.7, which is resting right beside the laptop.
While the laptop is running smooth the tab keeps hanging up and timing out.
Any ideas?
Thanks!
XK
Click to expand...
Click to collapse
See above.
XDAKhan said:
right now, I am writing this in my laptop connected to the exact same hotel lobby Wi-Fi network as the 7.7, which is resting right beside the laptop.
While the laptop is running smooth the tab keeps hanging up and timing out.
XK
Click to expand...
Click to collapse
One question for those of more "tech-inclined"...I've noticed that many sites automatically offer a mobile version of their site, when accessed with my tabs.
This must surely mean that the tabs identify themselves, somehow, as such.
There a a lot of devices connected to the the hotel lobby where I am at the moment (...I can see users all over, just by looking around...)
Is it possible that a Wi-Fi hotspot access point discriminates access speed, based on the type of device that has established the connection. Could that account for the noticeable difference in access speed I am getting right now between the 2 devices?
Thanks!
XK
Try voodoo louder if you are rooted and have international 7.7. Will fix your headphone output.
Xk it is the user agent in the http headers sent by your browser that distinguishes what type of device you are using otherwise there is no traditional way to identify device.
The lag you may be experiencing may be from Javascript processing which is probably much stronger on your laptop
Sent from my PC36100 using XDA
VTEChump said:
Try voodoo louder if you are rooted and have international 7.7. Will fix your headphone output.
Click to expand...
Click to collapse
Thank you !
Rooted my 7.7 and installed Voodoo Louder, for just 1 EUR (Voodoo Sound Plus wouldn't work. incompatible kernel, apparently...)
Cranked Voodoo Louder all the way (+9dB) and, presto!...now I can't dial "normal" levels in the system or app and still have headroom.
Happy !
XDAKhan said:
One question for those of more "tech-inclined"...I've noticed that many sites automatically offer a mobile version of their site, when accessed with my tabs.
This must surely mean that the tabs identify themselves, somehow, as such.
There a a lot of devices connected to the the hotel lobby where I am at the moment (...I can see users all over, just by looking around...)
Is it possible that a Wi-Fi hotspot access point discriminates access speed, based on the type of device that has established the connection. Could that account for the noticeable difference in access speed I am getting right now between the 2 devices?
Thanks!
XK
Click to expand...
Click to collapse
The router could be able to identify devices, but the connection problem might due to user agent. Of course the clause of the problem is unsure, but let say this is one direction you could look into.
Each browser will identify themselves by user agent. The website might give different content according to the user agent. For example, it would give iPhone version of the website when the browser's user agent is, say, "Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420+ (KHTML, like Gecko) Version/3.0 Mobile/1A543a Safari/419.3"
You may check your user agent here: http://whatsmyuseragent.com/
Many browsers give you an option to change user agent. I'm using Overskreen browser (paid app), which has very convenient option to switch itself to "Desktop Mode", and allow me to browse as if I'm browsing in PC/laptop. Other browser, default or Dolphin HD, should have this option as well, but I'm not sure yet as I'm not using them that often.
I will update you when I found it.
---------- Post added at 10:30 AM ---------- Previous post was at 10:21 AM ----------
OK XK I found where to change the User Agent in Dolphin Browser HD. (Sorry without luck with default one)
First you open Dolphin Browser HD --> press the setting button at the bottom bar provided by SGT7.7 --> press "More" --> press "Settings" --> press "Dolphin Settings" --> Select "User Agent" right below "Show menu bar" --> Choose "Desktop".
I found that my default is already "Desktop". I'm not sure if I have set it before or it comes as is.
Good luck.
Thank you for your help
I've traveled back home now and I am not sure it is a GT-P6800 problem (...or at least exclusively its fault...). I really think it has to do with the particular Wi-Fi net work it is connected to.
1. It was not a browser problem, since all other apps requiring an up-link (i.e. email) also kept hanging up and timing out, back at that hotel I was staying in, while the laptop was connecting flawlessly.
2. Other Wi-Fi networks (i.e. in the airport, back at home, in a café yesterday) provide normal connections, some a bit slower but that's to be expected.
If this a "certain Wi-Fis, with certain devices" problem and the GT-P6800 is one of such devices then it will be a bit of a bummer because it will be difficult to pinpoint and report accurately to Samsung or third party developers for proper fixing.
Meanwhile, frequent travelers like myself, who can't count on European 3G data services on account of the exorbitant charges (...I wonder when will the EC crack down on to that...It used to be like that with voice roaming also, until the EC put a stop to that exploitation...) and have to rely on occasional/opportunity Wi-Fi hotspots will be drawing a lottery as to weather any particular Wi-Fi will work OK with the 7.7, or not.
Anyway this is a small, small drawback for an otherwise outstanding tablet.
I've just received my 64Gb card and the Samsung book-cover and am just pending on receiving the USB OTG reader to close this "migration".
I am very, very happy with the device
XK
Have you checked the wifi disconnection setting? I am sure the default is 'never', but u better check again. (Attached is the screenshot in Chinese to show you where the setting is)
Sent from my GT-P6800 using xda premium
九千. said:
Have you checked the wifi disconnection setting? I am sure the default is 'never', but u better check again. (Attached is the screenshot in Chinese to show you where the setting is)
Sent from my GT-P6800 using xda premium
Click to expand...
Click to collapse
Yes, thanks...I already had it set like that right from when initially setting up my tab.
One strange thing (I've also seen referenced in other threads, by other users) is that, when in the Wi-fi page in the Settings section, I can see the device scanning for networks about every 5 seconds, even when firmly connected to one (as with my home network, right now)....odd...
Anyway, I am not worried with this anymore, for the moment...
My current endeavor is how to make the device recognize my new 64GB MicroSD card.
The tab won't even recognize it for mounting, so I tried to format it in Windows 7 but it will only offer the options for either exFAT or NTFS file systems. I tried NFTS and followed the procedure outlined here:
http://forum.xda-developers.com/showthread.php?t=1552674
No luck.
The "Mount Drive" app lets me mount the drive and, when finished, shows the drive as mounted but it is still invisible for the system file manager.
Let's see if I can find a way to turn things around and format it in FAT32.
XK
(EDIT: For the benefit of future readers, solution found via the invaluable help of 九千. : http://forum.xda-developers.com/showthread.php?p=26128368#post26128368 )
hi,
in the beginning, my wifi was very slow too, often dropping. WLAN-router on channel 13, alone. changed that to 2 and the 7.7 now connects quick and fast
with best regards from switzerland
blackspy
Related
If I am at home using my personal router, my wifi works great and I have no problems at all. However, when I am at the library, which is everyday for me, if i try to use their wifi I instantly get this error message that the page cannot be displayed even though my phone claims i am connected to their wifi.
anyone else have this issue? it is extremely annoying and i downloaded wifi fixer but it didnt fix anything.
any ideas?
If it works at home then I doubt it's an issue on your side, sometimes on networks such as school campuses and libraries you have to register your device on the network for it to be able to access the internet. Have you asked the library on how you can do that?
Well it is a public library and they have fliers up that tell you how to use their wifi. I thought it was an issue with my phone so I didn't bother asking a librarian. If no one else has a solution I will definitely be asking tomorrow.
Sent from my SGH-T959 using XDA App
alecjake said:
If I am at home using my personal router, my wifi works great and I have no problems at all. However, when I am at the library, which is everyday for me, if i try to use their wifi I instantly get this error message that the page cannot be displayed even though my phone claims i am connected to their wifi.
anyone else have this issue? it is extremely annoying and i downloaded wifi fixer but it didnt fix anything.
any ideas?
Click to expand...
Click to collapse
Do they use WiFi proxy? Like a redirect to a webpage that requires you to register your MAC.
lqaddict said:
Do they use WiFi proxy? Like a redirect to a webpage that requires you to register your MAC.
Click to expand...
Click to collapse
they use something similar (this may be exactly what your talking about and I just dont know it by that name) but its where once you are connected to their internet, you go onto your web and a page pops up asking you to accept their terms of use. the prob i have tho is i cant even get onto that page
alecjake said:
they use something similar (this may be exactly what your talking about and I just dont know it by that name) but its where once you are connected to their internet, you go onto your web and a page pops up asking you to accept their terms of use. the prob i have tho is i cant even get onto that page
Click to expand...
Click to collapse
well, Android has had that issue ever since, and it is still not fixed.
I think Samsung Galaxy S gets around it in the Wi-Fi proxy config (under settings, Wireless and Network, hit the menu button at the bottom of the screen, and go to Advanced), but you need to know the proxy hostname and port (I think the default will be 80 for HTTP requests).
I haven't tested it though.
Here's the issue log from code.google.com
http://code.google.com/p/android/issues/detail?id=1273&colspec=ID Type Status Owner Summary Stars
Mine cannot get on WiFi at the rink I go to. Other people could not get their notebooks or netbooks onto that WiFi as well. My HD2 connects to that WiFi just fine, though.
I don't think it's a Vibrant-specific issue.
I've had a similar problem with the wifi network on my campus. It redirects to a logon page that the vibrant won't even display. Apparently the android browser has an issue with security certificates that aren't configured properly. Froyo is supposed to fix it, but in the mean time try connecting with the firefox browser. I'm able to connect with it, then switch back to the regular browser or any other program. Once you're logged in you're good to go.
Miragechaser said:
I've had a similar problem with the wifi network on my campus. It redirects to a logon page that the vibrant won't even display. Apparently the android browser has an issue with security certificates that aren't configured properly. Froyo is supposed to fix it, but in the mean time try connecting with the firefox browser. I'm able to connect with it, then switch back to the regular browser or any other program. Once you're logged in you're good to go.
Click to expand...
Click to collapse
im running the unofficial version of froyo but its still not working. im downloading the firefox now. im crossing my fingers for it to work tomorrow!!!
Spin off of the features thread, list what issues and bugs that you have run into.
- X9 Keyboard can get laggy, I had to switch back to Android keyboard
- Desktop mode in the browser doesn't work
- Browser is buggy with layouts
- Browser downloads seems more screwed up than before
- OS seems to get laggy easier with multiple applications
Post your experiences.
hmmm,
I updated to 3.1 before 2 hours (skopje, madedonia) and it seem lot faster and way more stabile. desktop mode in browser works fine, but I`m happy that firefox 5 beta is much more solid on this build. In the moment i have more than 10 active apps and can`t feel any lags...
What i noticed and i can`t still confirm this, is litlle less signal on wifi icon. Its maby animation only, or its due to battery conservation. Everything else feels way better.
This isn't a bug, but this did occur after the update. I can no long save photos to my internal memory. Says requires sd card when i try to capture a video or photo. No biggy though, will go out and buy an sd card.
Facebook app does not show up in the market for me.
Sent from my A500 using Tapatalk
deathbysnoosnoo said:
Facebook app does not show up in the market for me.
Sent from my A500 using Tapatalk
Click to expand...
Click to collapse
That wasnt the update. I noticed the same thing a few days ago.
DNLA server and Clear.FI keeps Force Closing
No support for Xbox 360 controllers yet. The ring just keeps blinking on my razer onza...
Sent from my A500 using XDA Premium App
jtheking said:
Spin off of the features thread, list what issues and bugs that you have run into.
- X9 Keyboard can get laggy, I had to switch back to Android keyboard
- Desktop mode in the browser doesn't work
- Browser is buggy with layouts
- Browser downloads seems more screwed up than before
- OS seems to get laggy easier with multiple applications
Post your experiences.
Click to expand...
Click to collapse
I am having problems with moboplayer trying to open avi files.
Actually, I just downloaded arcmedia and am having the same problem.
Lag
Overall the improvements are great with 3.1. Seems to have fixed several problems I had with the device. What I have noticed now is that rotating from landscape to portrait takes longer, big lag here. And, there is greater lag or longer response time when touching the arrow on the bottom left of the screen. Other than that all else is fine.
patterson12123 said:
No support for Xbox 360 controllers yet. The ring just keeps blinking on my razer onza...
Sent from my A500 using XDA Premium App
Click to expand...
Click to collapse
Well, I have a normal Xbox 360 pad (with usb) and it works great.
Maybe it's the onza that doenst work. Anybody with an Onza having the same issue ?
A bug still there for me : my azerty keyboard is still recognized as qwerty
Desktop browser mode works for me.
I noticed when I have my Logitech BT keyboard and a BT mouse connected at the same time it lags my keyboard. When I use a wireless mouse I don't have that problem.
cybermage1 said:
That wasnt the update. I noticed the same thing a few days ago.
Click to expand...
Click to collapse
I recall not seeing Facebook in the Market even under 3.0.1 when they released the 1.6 update a couple of weeks back. For now I'm using Friend Me and the website for the most part.
In other words, ditto :|
sgioskos said:
Overall the improvements are great with 3.1. Seems to have fixed several problems I had with the device. What I have noticed now is that rotating from landscape to portrait takes longer, big lag here. And, there is greater lag or longer response time when touching the arrow on the bottom left of the screen. Other than that all else is fine.
Click to expand...
Click to collapse
I thought it was just me, or sensor failure. When rotating from landscape to portrait there is a longer wait. Also at certain times I select the home key it takes me to a side pane of the home.
I just updated to 3.1 OTA (Build 4.010.24). Besides the smooth 720p youtube playback nothing else seems better.
OS is laggy, moboplayer responds very slow. The biggest bug, media scanner is ignoring '.nomedia' files screwing up the gallery and music player. It is including all the thumbnails, videos and audios from data files.
(Reverting back to Virtuous Galaxy with Thor kernel)
Can't download files anymore directly to tab via premium file host site. Gotta pull the old laptop out now to download anything then transfer to tab >:-(
Sent from my A500 using XDA Premium App
a500 3.1 problems - wifi!
WIFI was working at home but, when I arrived at work, I can't connect to any of the WIFI AP's here, including AP's I've used before (and my hotspot fails as well). I have seen several reports similar to mine where the connection seems to start, tries to get an IP address, then recycles the whole process just as it's about to connect.
WIFI only A500 isn't worth much if it cannot connect to WIFI! Any ideas?
Just out of couriosity. What type of wifi? Simple wpa2 or enterprise eap?
Sent from my A500 using Tapatalk
Enterprise PEAP/MSCHAPV2
After the 3.1 update I can no longer connect to my enterprise network here at the office. I can connect to unsecured and non enterprise networks just fine.
I have done a full factory reset, tried re-writing the wpa_supplicant.conf file, checked my dhcp server and set up a new lease (yes I know thats not the problem).
Device stays on "Connecting"
Contacted acer support and they said that they can't tell me to do anything more than what i have already done. They did tell me that they couldn't tell me to "go back to 3.0.x because thats not the kind of support they give *wink*".
There is another guy in our office that received the update yesterday and he is still able to connect. Same tablet but he had rooted his before the update. I don't think that should make any difference.
If anyone figures this out I will buy you a pony.
Well i had this problem with the last update. Did not receive my 3.1 yet but i hoped they had fixed this. But i hope you find a solution. I did not find one.
Sent from my A500 using Tapatalk
Hey guys,
My nexus 10 had a gray Wi-Fi bar and is failing to connect any of the Google services such as play store, search app, or gmail. Basically GAPPS. I cannot find a solution to this besides factory resetting, can someone help? My tablet is on stock rooted.
Thanks!
add12364
My N10 either has a grey WiFi bar or it disconnects completely. This happens very often and occurs no matter what rom I have, even stock. I've always felt that the WiFi has always had issues but never got resolved. I've looked around for solutions but not found any. Much appreciated if someone explained or had a solution.
Sent from my Nexus 10 using Tapatalk HD
I completely cannot use Google play, someone please help.
Toggle the Wifi off and then back on a few seconds later.
If this doesnt fix anything then you need to modify your router settings to be compatible.
Don't use 5g on router.
Sent from my Nexus 10
5GHz networks work fine on this tablet.
trickster2369 said:
Don't use 5g on router.
Sent from my Nexus 10
Click to expand...
Click to collapse
No offense meant, but that's a pretty silly claim. The transmission technology involved (2.4GHz/5GHz) or protocol (802.11a/b/g/n/ac) has no bearing on the color of the Wi-Fi indicator, which indicates just one thing: does a request to Google's secure servers work, or not? It's virtually always a problem with the network setup, be it with the ISP or the router blocking a port. OP should try using a public access point (coffee shop or something) or mobile hotspot to see if they're able to connect that way.
EniGmA1987 said:
5GHz networks work fine on this tablet.
Click to expand...
Click to collapse
My apologies. There was a lot of discussion concerning the use of 5ghz when the tablet was released. My comment was more of a suggestion than an absolute, and probably wasn't written the best.
Rirere said:
No offense meant, but that's a pretty silly claim. The transmission technology involved (2.4GHz/5GHz) or protocol (802.11a/b/g/n/ac) has no bearing on the color of the Wi-Fi indicator, which indicates just one thing: does a request to Google's secure servers work, or not? It's virtually always a problem with the network setup, be it with the ISP or the router blocking a port. OP should try using a public access point (coffee shop or something) or mobile hotspot to see if they're able to connect that way.
Click to expand...
Click to collapse
None taken. I was under the impression that grey/no bars, meant that there was no signal or there was a connection issue. I had no idea that the wifi state on the tablet had anything to do with Googles secure servers. I would like to learn more about that, if you would be so kind.
trickster2369 said:
None taken. I was under the impression that gray/no bars, meant that there was no signal or there was a connection issue. I had no idea that the wifi state on the tablet had anything to do with Googles secure servers. I would like to learn more about that, if you would be so kind.
Click to expand...
Click to collapse
The Wi-Fi state doesn't depend on the connection to Google's servers-- that's why it's quite possible to get full graybars. You'll also notice that if your Wi-Fi goes to sleep, when you wake up a (stock) Android device, you should basically always see it gray first, then turn blue after a second or so (speed depends on how good your connection is).
It's also not as simple as just going to google.com, because you can (usually) do that regardless of the status reported. That's because going to google.com only relies on basic HTTP/HTTPS web traffic through ports 80 and 443, which on most functioning networks are never going to be blocked (mostly because it would make even basic web browsing more or less impossible without workarounds). All of your "real" transactions with Google (Gmail sync, location reporting, etc.) happen through secured connections that run on different ports.
Some networks will block those ports for security reasons (the more ports you have open, the greater the network's functionality-- and its vulnerability to outside attack). In those situations, you'll see a gray bar indicating that while you've got connectivity, you won't be able to establish the connection to Google needed for some services to run (most importantly, any GCM/C2DM-based push notifications).
And no problem. Unfortunately, many OEMs muck around with the iconography, making this distinction meaningless on a pretty wide range of devices. It's annoying because this is one of the more common reasons that Google services don't work.
Rirere said:
The Wi-Fi state doesn't depend on the connection to Google's servers-- that's why it's quite possible to get full graybars. You'll also notice that if your Wi-Fi goes to sleep, when you wake up a (stock) Android device, you should basically always see it gray first, then turn blue after a second or so (speed depends on how good your connection is).
It's also not as simple as just going to google.com, because you can (usually) do that regardless of the status reported. That's because going to google.com only relies on basic HTTP/HTTPS web traffic through ports 80 and 443, which on most functioning networks are never going to be blocked (mostly because it would make even basic web browsing more or less impossible without workarounds). All of your "real" transactions with Google (Gmail sync, location reporting, etc.) happen through secured connections that run on different ports.
Some networks will block those ports for security reasons (the more ports you have open, the greater the network's functionality-- and its vulnerability to outside attack). In those situations, you'll see a gray bar indicating that while you've got connectivity, you won't be able to establish the connection to Google needed for some services to run (most importantly, any GCM/C2DM-based push notifications).
And no problem. Unfortunately, many OEMs muck around with the iconography, making this distinction meaningless on a pretty wide range of devices. It's annoying because this is one of the more common reasons that Google services don't work.
Click to expand...
Click to collapse
Would you happen to know if roms can affect wifi reception?
ikenvape said:
Would you happen to know if roms can affect wifi reception?
Click to expand...
Click to collapse
ROMs and kernels shouldn't affect reception in a technical sense (unless the kernel developer really messes up or something), but they will affect what your device can do with the signal it has. There are also various modes your device can follow that offer compromises (i.e. for CDMA devices, EVRC-B vs. EVRC-C -- one is better for normal usage, the other holds clearer calls with low signal).
Rirere said:
ROMs and kernels shouldn't affect reception in a technical sense (unless the kernel developer really messes up or something), but they will affect what your device can do with the signal it has. There are also various modes your device can follow that offer compromises (i.e. for CDMA devices, EVRC-B vs. EVRC-C -- one is better for normal usage, the other holds clearer calls with low signal).
Click to expand...
Click to collapse
Really appreciate the reply Rirere
I tried several lately. Since day one I have been receiving such poor reception. We have heavy wireless users here ranging from multiple game stations,phones tablets ,PC's etc. All have been receiving full strength except for the N10. From what your saying it seems like I have adjust the router for this one.
ikenvape said:
Really appreciate the reply Rirere
I tried several lately. Since day one I have been receiving such poor reception. We have heavy wireless users here ranging from multiple game stations,phones tablets ,PC's etc. All have been receiving full strength except for the N10. From what your saying it seems like I have adjust the router for this one.
Click to expand...
Click to collapse
Could you be a little more specific? Android has some nasty Wi-Fi issues (never have as many on my iOS devices), but the situation you describe doesn't sound like it helps. I'm the student manager at a college helpdesk, so we sometimes have this kind of problem in the dorms. If you give some more info about your setup, I might be able to at least point you in the right direction.
Things like what's the make and model of the router, where it's located, how close are neighbors, and so on. You can also use this app (https://play.google.com/store/apps/...SwxLDEsImNvbS5mYXJwcm9jLndpZmkuYW5hbHl6ZXIiXQ) to see if there's channel interference. If your router is new enough, you could also potentially kick it up to use 5GHz only (although that causes lower speeds the further you get much faster than auto 2.4GHz/5GHz).
Rirere said:
Could you be a little more specific? Android has some nasty Wi-Fi issues (never have as many on my iOS devices), but the situation you describe doesn't sound like it helps. I'm the student manager at a college helpdesk, so we sometimes have this kind of problem in the dorms. If you give some more info about your setup, I might be able to at least point you in the right direction.
Things like what's the make and model of the router, where it's located, how close are neighbors, and so on. You can also use this app (https://play.google.com/store/apps/...SwxLDEsImNvbS5mYXJwcm9jLndpZmkuYW5hbHl6ZXIiXQ) to see if there's channel interference. If your router is new enough, you could also potentially kick it up to use 5GHz only (although that causes lower speeds the further you get much faster than auto 2.4GHz/5GHz).
Click to expand...
Click to collapse
Your too kind Reiere Thank you,
I'm using a Media Link MWN-WAPR150N. I see, it doesn't support 5ghz which seems to be a total bummer. I could have sworn that I purchased a dual band model. It's a wonderful device as I'm not having to constantly power cycle it like in the past. We do catch a neighboring facility's wifi here on our devices so I believe this can be causing interference and it would be best to switch up to a 5ghz router? Definitely will check out the app. Thanks allot. I apologize for the ignorance in this area.
ikenvape said:
Your too kind Reiere Thank you,
I'm using a Media Link MWN-WAPR150N. I see, it doesn't support 5ghz which seems to be a total bummer. I could have sworn that I purchased a dual band model. It's a wonderful device as I'm not having to constantly power cycle it like in the past. We do catch a neighboring facility's wifi here on our devices so I believe this can be causing interference and it would be best to switch up to a 5ghz router? Definitely will check out the app. Thanks allot. I apologize for the ignorance in this area.
Click to expand...
Click to collapse
You're almost always going to get some degree of interference from other devices. How bad it is depends on the power of your neighbors' rig and its proximity. Other items, such as microwaves can cause temporary disruptions in wireless power, but it's much more unusual these days than it was in the past.
Given the way other devices in your network seem to be functioning alright, it might be a device-side issue. However, before that I would look into a Wi-Fi analyzing app like I posted earlier and try setting your network to a particular channel. If you pick one clear of your neighbors' wireless network, then if it's set to auto (which it probably is), it should adjust around yours and grant you a clear channel. (two networks on auto can occasionally snarl with one another, and the one with more power is going to win. Since yours is a single-band N home router, there's a good chance you'd lose with the routers out these days).
I have had my new Galaxy Note 3 for about 3 weeks now, and have had an issue with certain apps not connecting to the internet over wifi. All of the google apps (youtube, play store, hangouts, gmail, etc) are not able to connect to the internet over any wifi hotspot, or if they do, they're painfully slow.
I have changed MTU settings on my home router, DNS settings, wifi auto switch is off on the phone.
Here's the kicker. If I enable airplane mode first, then turn wifi on, everything works great. I suspect this to somehow be related to the SIM card? Really should have nothing to do with wifi, but who knows...
I should add that I've owned a couple other android phones that have had this issue, but it seemed to have just "worked itself out" after a day or so. (Droid 4, Stratosphere II)
Have you tried a 30/30/30 hard reset on the router yet?
Does a laptop connected via Wi-Fi also have similar issues?
Sent from my SM-N900V using XDA Premium 4 mobile app
I have hard reset and factory reset the router a few times, even went so far as to buy a brand new router and use it. No difference.
I get 26/8 speeds on two different laptops, and one desktop, all with ping times down to about 18ms (as shown on speedtest.net)
spoke with a helpful rep at verizon today, who supposedly called samsung regarding this fix while I was on hold. My replacement should be here tomorrow. This issue is exactly the same as when older android phones would not connect to google (signal indicators would be white instead of blue). It seems like something to do with ssl traffic.
Anyhow, will post back after i've played with the replacement for a bit.
syntheticexctasy said:
I have hard reset and factory reset the router a few times, even went so far as to buy a brand new router and use it. No difference.
I get 26/8 speeds on two different laptops, and one desktop, all with ping times down to about 18ms (as shown on speedtest.net)
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syntheticexctasy said:
spoke with a helpful rep at verizon today, who supposedly called samsung regarding this fix while I was on hold. My replacement should be here tomorrow. This issue is exactly the same as when older android phones would not connect to google (signal indicators would be white instead of blue). It seems like something to do with ssl traffic.
Anyhow, will post back after i've played with the replacement for a bit.
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The next most common thing that it would be is the channel that your router is set to. You want to use a frequency that has little interference and there is an app called WiFi Analyzer to help figure it out for your surroundings.
The reason that the laptops might work ok is because the channel can be set within Windows and are most likely set to a different random number between 1-11 than your phone is.
I have found open channels and used those, which made no difference. I believe this may be a google issue as evidenced here (granted these guys are talking about the nexus 5, the issue is very much the same)
https://productforums.google.com/forum/#!topic/nexus/SN03aclu7B8[1-25-false]
I received my replacement today, no dice. I also bought a new router today, no dice. I've tried every channel 1-12, no dice.
The only thing that works is to enable airplane mode, then turn wifi on. I then see full speeds on play store, youtube, gmail, and hangouts. Interestingly enough, the facebook app is affected by this, as well as all push notifications.
It should be noted that the replacement note 3 exhibits the exact same behavior. This leads me to believe there is a modem issue causing the phone to switch back and forth between LTE and wifi, or something along those lines (if the cell radio is off, wifi works great)
syntheticexctasy said:
I received my replacement today, no dice. I also bought a new router today, no dice. I've tried every channel 1-12, no dice.
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syntheticexctasy said:
The only thing that works is to enable airplane mode, then turn wifi on. I then see full speeds on play store, youtube, gmail, and hangouts. Interestingly enough, the facebook app is affected by this, as well as all push notifications.
It should be noted that the replacement note 3 exhibits the exact same behavior. This leads me to believe there is a modem issue causing the phone to switch back and forth between LTE and wifi, or something along those lines (if the cell radio is off, wifi works great)
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That is truly odd. I suppose it could be believable that an ISP throttled traffic to specific blocks (net neutrality anyone?), but I don't know why that would cause an interface change on the handset.
There are some apps which are network interface aware - e.g. as an example carriers will use split DNS and inbound IP firewalling so only people on their own network can resolve the IPs of MMS (APN) servers or *send* data to them. That prevents them from being DDOS'ed and I suppose other attacks from anything but their own network - which they have well instrumented. But that means that the MMS apps can not use whatever IP interface happens to be up - either for DNS service or for IP routing - so they need to be able to bring up a specific IP interface, use DNS that is bound through that interface, and route through that interface as well.
I was going through the apps on my phone the other night with a package browser (Package Explorer (Ribo), btw) and I was stunned at how many apps have "CHANGE_NETWORK_STATE" privileges.
What I'm wondering is if you have an app installed that has gone nuts and is toggling on/off your cell I/F. Something like that would be consistent with your observations.
Is there anything relevant happening in your device logcat when this is going on?
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bftb0 said:
That is truly odd. I suppose it could be believable that an ISP throttled traffic to specific blocks (net neutrality anyone?), but I don't know why that would cause an interface change on the handset.
There are some apps which are network interface aware - e.g. as an example carriers will use split DNS and inbound IP firewalling so only people on their own network can resolve the IPs of MMS (APN) servers or *send* data to them. That prevents them from being DDOS'ed and I suppose other attacks from anything but their own network - which they have well instrumented. But that means that the MMS apps can not use whatever IP interface happens to be up - either for DNS service or for IP routing - so they need to be able to bring up a specific IP interface, use DNS that is bound through that interface, and route through that interface as well.
I was going through the apps on my phone the other night with a package browser (Package Explorer (Ribo), btw) and I was stunned at how many apps have "CHANGE_NETWORK_STATE" privileges.
What I'm wondering is if you have an app installed that has gone nuts and is toggling on/off your cell I/F. Something like that would be consistent with your observations.
Is there anything relevant happening in your device logcat when this is going on?
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There are no apps installed other than the stock verizon/samsung apps. I have reset to factory in preparation for sending this unit back to vz, however it appears i'll be keeping it since the replacement didn't work any better.
Nothing interesting from logcat. Just a lot of IRListener messages, and DalvikVM occasionally clearing ram.
I can see why you would be pulling your hair out.
And the fact that you observe the same behavior with two different units (completely different hardware) and two different routers means one of two things:
- the problem is the handset/software
- the problem is not the handset/software.
Not trying to be funny there. What I mean by the above is that for you to pull two devices out of Samsung's production line at random (unless you happened to get two devices from a single batch of defective units), then the problem couldn't possibly be a low-probability defect thing: either it happens on a very large fraction of all N3 handsets, or the problem actually has nothing to do with the handset at all.
e.g. suppose Sammy shipped handsets where 1 out of 100 had the problem you observe. For you to end up with two of them in a row, the odds of that happening would be 1 in 10,000. If affected half of all handsets, then your odds would be more reasonable - 1 out of 4.
But it sure seems like if it affected half of all owners... or even 10% of all owners, people would be piling in in droves to complain.
I haven't noticed it on my N3, but I have other devices so I'm not sure how much I have used it for e.g. Youtube streaming. I do leave both WiFi and the cell on, and haven't noticed what is happening to you, but I am on MJ7 instead of MJE, and my WiFi is older (802.11g), so maybe if it is a bug it that wouldn't even show up with my setup even if it were the N3's fault.
(BTW, that offers a suggestion - because the N3 is so new it has 802.11ac capabilities - and I suppose your new router does too - if you turn off some capabilities, does the problem disappear? For instance turn off 802.11ac or 802.11n or 5Ghz band usage on the router, does that change anything?)
The other alternatives? Some kind of burst RF noise in your local environment? You earlier said
are not able to connect to the internet over any wifi hotspot, or if they do, they're painfully slow.
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were the "any wifi hotspot" APs that were all relatively close to a single location, or were they widely dispersed (miles apart)? If they were miles apart, then the problem isn't ISM-band interference. Even if it were, interference from non 802.11 devices (bluetooth devices, baby monitors, microwaves, some wireless cameras, etc) isn't going to show up using a scanning app. Relatively sophisticated equipment would be needed to make that determination. Or a search and destroy mission.
I will say that I had a similar problem a few weeks back (using completely different gear) - I was tethering to a different Android phone (USB tether), and Web browsing on the client device (N7 tab) was fine except the Google Play store app - data would only come dribbling out of it. I couldn't even complete a single app listing, much less begin an app download. At the time I just chalked it up to a temporary problem with Google's Play store. But now it makes me wonder if it isn't something more subtle - as you noted, Google servers seem to be a commonality you are observing. Maybe some ridiculous bug involving Google's single credential efforts?
Well, now I'm rambling and I really haven't given you a suggestion. Maybe something I said will jog you in a different direction and you'll figure it out. If it really is something generic to the current Note 3, it seems like Google would want to know about it. I wonder if it is even possible to get telephone support from Google - they don't really have a reputation as being a consumer-oriented business.
good luck
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Thank you for all of your help. I am sort of an amateur RF "enthusiast" myself. This happens in more than one location, literally every wifi location i've connected to.
I do believe on past handsets a new sim card sorted this out for some reason, however the vz rep that I spoke with activated a new one that I had gotten with the note 3, but not activated at the time, since my droid 4's sim card was "current enough".
I am lead to believe that this is a modem firmware issue, due to the fact that when the cell radio is off (doesn't matter if mobile data is on or off) the wifi works great. I am running MJE, and would be willing to try and downgrade to the previous radio to see if it makes a difference, but I don't know if that's even possible without causing some damage.
edit: I just realized that the replacement phone is running MJ7...so not sure it would matter.
Resolved
Ok guys, I figured this out, sort of.
I went into an angry router swapping/resetting frenzy when I figured out that the replacement acted the same.
My original setup consisted of: (I have a lot of wired devices in my house)
Comcast Gateway (set up as a normal cable modem, wifi/firewall/dhcp disabled) ----> Linksys WRT54G w/ DD-WRT (wifi off, using for firewall/routing) -----> Zonet N router (no dhcp, using as a switch, wifi off) --------> Linksys BEFW11S4 (used as a switch) ------> Netgear WNR1000V2 (used as a switch and second wifi access point occasionally)
During this frenzy, I eliminated the Zonet unit, and the BEFW11s4. My network now looks like this:
Comcast Gateway ----> Netgear WNR1000V2 (router/firewall/dhcp/wifi access point) -----> WRT54G (as a switch)
This seems to have solved my problem. I noticed while troubleshooting that if I disconnected the segment between the Zonet and the BEFW11S4, my phone would work perfectly fine. I believe that taking the BEFW11S4 out of the picture solved my problem, even though my data was not riding on that segment of the network.
Still, I am perplexed as to why the airplane mode trick fixed the issue.
LOL. I have a pile of Cisco routers if you want to buy them - and I'll throw in some token ring gear and another BEFW11S4 for free.
But seriously - you did the right thing by (experimentally) simplifying; the more complex an environment is, the more opportunities there are for bug expression.
Glad everything worked out - and I await your PM inquiring about my Cisco pile
I never wanted to upgrade from my WRT54G V1! What an awesome, rock solid router! However, need faster wireless speeds nowadays.
I was trying to keep that as my firewall, since the dd-wrt firewall is so much more robust than that of the netgear, also the netgear does not support nat loopback (something I really would like to have)
So I just picked up the S5 2 days ago and noticed a problem with it as soon as I connected to WiFi at home. I have the S3 and Note Pro 12.2 tablet and they run perfectly on my WiFi at home.
The first thing I noticed was in the Google Play store. When I start typing in the search bar, usually a drop down with suggestions would appear once you type in a few letters. It doesn't do that when connected to WiFi. When I click search, the apps will show but the thumbnail pics won't load right away like they should. After clicking install the bar will say downloading but won't actually start and show any progress for about 10-20 seconds. Turn off WiFI and try through 4GLTE and it works perfectly. Suggestions show up as I search, pics load right away and downloading starts immediately when clicking install.
On WiFi - the Facebook app keeps giving an error that it can't log in. After several tries it will log in and the newsfeed will show but no pics will load, not even the little thumbnail profile pics of people who posted. I go into app settings and clear the Facebook data so nothing is cached, turn WiFi off and open the app while on 4GLTE. The app opens right away and all pics load as they should.
On WiFi - open the Youtube app and it takes about a minute for the main screen to load. Then when it finally does load and show the list of videos, the pics of the video screenshots don't load for a minute or two. Same with Google Play, when I search for a video, no drop down menu appears when I start typing. After typing, click search and the videos will appear right away but no pics load again for a while. Again, clear the data/cache in app settings, turn off WiFi and open YouTube in 4G and it loads everything right away.
Browsing with Chrome however works perfectly on WiFi. Pages and pics load right. This doesn't make any sense to me.
I took the phone back to the Verizon store and explained what was happening. Facebook and YouTube are my test apps. I cleared the data/cache on both apps, connected to Verizon's WiFi and of course everything worked as it should which leads me to believe the S5 does not like my router which is a D-Link DIR-615. I no expert when it comes to routers. I changed a few settings but nothing worked.
I posted a screenshot of my wireless settings. Right now it's on mixed n,g,b and I tried n only and g only. I disabled auto channel scan and tried each channel individually. Nothing.
My next course of action is to buy a new router which I shouldn't have to do. If anyone can help me avoid doing that it would be much appreciated.
Thanks
DFresh12 said:
connected to Verizon's WiFi and of course everything worked
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I agree with your tentative conclusion. There is scant evidence that it is the phone. And your phone works fine on a different wifi. Most of your app quirks simply sound like expected behaviour if your dlink is slow to establish a connection. It's far more likely that it is the router doing something odd or not coping well with local channel interferrence.
Moreover dlink routers are famous for having quirks not normally seen on other name brand routers. Try defaulting your router configuration, setting it to a low performance mode if your dlink has that, force it to use a different channel and upgrade the router firmware. Even better, buy a real router.
This isn't a router forum though. You'd be farther ahead posting in a router forum than here.
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fffft said:
I agree with your tentative conclusion. There is scant evidence that it is the phone. And your phone works fine on a different wifi. Most of your app quirks simply sound like expected behaviour if your dlink is slow to establish a connection. It's far more likely that it is the router doing something odd or not coping well with local channel interferrence.
Moreover dlink routers are famous for having quirks not normally seen on other name brand routers. Try defaulting your router configuration, setting it to a low performance mode if your dlink has that, force it to use a different channel and upgrade the router firmware. Even better, buy a real router.
This isn't a router forum though. You'd be farther ahead posting in a router forum than here.
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I didn't know D-Links were garbage. I'm not going to bother troubleshooting in a router forum. I think you're right and I just need a to buy a new one. What brands are considered "real routers"? I'll head over to Micro Center today. I see on their web site that Asus, NetGear and LinkSys have gotten decent reviews. Anyone with the S5 use any of those brands?
DFresh12 said:
I didn't know D-Links were garbage. I'm not going to bother troubleshooting in a router forum. I think you're right and I just need a to buy a new one. What brands are considered "real routers"? I'll head over to Micro Center today. I see on their web site that Asus, NetGear and LinkSys have gotten decent reviews. Anyone with the S5 use any of those brands?
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Any of those three are fine. I'm not a huge fan of Netgear but they're okay. Linksys is good. The higher end Asus routers are some of the best consumer routers period. I'll vouch for the rt-n66u and rt-n16. The last time I looked about $130 and $75 respectively. If you want to spend less, buy whatever brand name, gigabit class router is on sale.
An advantage with the Asus models is that you have the option of flashing more powerful, third party firmware like tomato to add all the features you'd find on a $600 enterprise router.
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fffft said:
Any of those three are fine. I'm not a huge fan of Netgear but they're okay. Linksys is good. The higher end Asus routers are some of the best consumer routers period. I'll vouch for the rt-n66u and rt-n16. The last time I looked about $130 and $75 respectively. If you want to spend less, buy whatever brand name, gigabit class router is on sale.
An advantage with the Asus models is that you have the option of flashing more powerful, third party firmware like tomato to add all the features you'd find on a $600 enterprise router.
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I went out and got the rt-n66u and problem solved. Thanks for the recommendation.
DFresh12 said:
I went out and got the rt-n66u and problem solved. Thanks for the recommendation.
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Great to hear.