my captivate stopped charging so I took it to be repaired. After 3 days and $35 I get my phone back and it charges anywhere with any mini usb charger. bad news is that it will not go into debugging mode when i plug it into my computer. It will still charge however when plugged in via usb cable. Just NO DATA transfer thru usb cable at all...
startswithp said:
my captivate stopped charging so I took it to be repaired. After 3 days and $35 I get my phone back and it charges anywhere with any mini usb charger. bad news is that it will not go into debugging mode when i plug it into my computer. It will still charge however when plugged in via usb cable. Just NO DATA transfer thru usb cable at all...
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D+ and D- are shorted together - bad repair
So I brought it back to the repair shop where the front desk girl proceeded to take my phone to the back for all of thirty seconds just to come out and say it's working fine... Guess I should've went with the $50 repair after all. Any way I can repair this at home? it.
startswithp said:
So I brought it back to the repair shop where the front desk girl proceeded to take my phone to the back for all of thirty seconds just to come out and say it's working fine... Guess I should've went with the $50 repair after all. Any way I can repair this at home? it.
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Open your phone up and take a look, they probably accidentally soldered the D+ & - together like Entropy512 said. You could repair it yourself if you have any skill/s with a soldering iron.
Related
I just posted on the accessories forum about my experience with the Brodit active holder that I purchased. Mounted it in my car, and plugged the brodit charger in. Fuse in car charger went bang (not literally). Now I know it's not my power adapter in the car, as I've been using another JasJar charger and GPS charger for ages, so I went to Halfords and bought some replacement fuses. Tried them in the charger. Every one died too instantly.
I assumed the charger must be faulty, and arranged to send the holder back to Clove to replace it. It wasn't until I plugged my JasJar into the normal charger last night that I discovered it was no longer charging at all. I tried unplugging and replugging. I tried using the USB cable in my pc. Nothing works. Even the other car charger won't charge it any more.
I'm guessing I now have to send my JasJar to HTC for repairs and be without it for a couple of weeks. I'm not too happy about it though, and thought I would ask here first if this has happened to anyone else and if there might be a way to get it charging again without having to send it away.
i had a similar problem, i went to france with a charger that had a changable head, with pins for the different countries on click in plates, and on the top was a usb socket.
i took a standard usb to mini usb cable with me figuring this is a usb charger like the one that came with my phone but no, i couldnt get it charging, then after 12 hrs of it refusing, it eventually kicked back in, i sussed you had to use it like plugging it into a pc, ie, it turn it off, wait, then plug it in. bingo it started charging again.
its working like activesync, right pain, shoulda just taken me charger and a mains convrter
sorry it doesent really help but its poss related
Carnivor said:
i had a similar problem, i went to france with a charger that had a changable head, with pins for the different countries on click in plates, and on the top was a usb socket.
i took a standard usb to mini usb cable with me figuring this is a usb charger like the one that came with my phone but no, i couldnt get it charging, then after 12 hrs of it refusing, it eventually kicked back in, i sussed you had to use it like plugging it into a pc, ie, it turn it off, wait, then plug it in. bingo it started charging again.
its working like activesync, right pain, shoulda just taken me charger and a mains convrter
sorry it doesent really help but its poss related
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Click to collapse
similar problem. but i change the port miniusb. 30 dolares in mexico.
no problem, is easy. and now is working ok.
Well I've sent it in for repairs now. Couldn't get the thing to charge.
this forum is amazing...if there is an information available, you can bet it you can find it here...:
thanks carnivor: I had the same problem, but just was not smart enough to get the idea to shut it off and then on...with your help i solved the problem...i still don't get it, why it did charge with the original charger or with the usb cable from the pc and not with the generic usb charger and that same cable....and actually: it depended on the ROM installed: with the qtek rom it did not matter, with the t-mobile it did..
anyway: now it works. thanks!
I notice that the power lead is thinner than a usb lead so there may be less wires inside, ie 2 + ground instead of 4 + ground, the lack of TX and RX connections may well be what causes it. Im not going to hack into the charger cable just yet to find that out.
Intresting about the rom versions changing the fact if you can have device on before sync or not. Im not going to reflash now with an update around the corner im just going to wait for that.
notice that the power lead is thinner than a usb lead so there may be less wires inside, ie 2 + ground instead of 4 + ground, the lack of TX and RX connections may well be what causes it.
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yes, but interestingly it also doesn't work with the same cable that syncs and charges from the pc, when this cable is connected to the lighter or the generic USB charger...so the mess starts already in the charger.
but bottomline: as long as there's a workaround...
Hello community,
trying for half an hour to connect my note 3 to the pc using the OEM usb cable, I kept getting error 43 "Unknown Device" stuff but the phone was being charged. After that, I plugged it in my usb 3.0 external drive cable and got recognised instantly. What do you think is the problem here? I did happen to land the phone-edge of it in a yogurt bowl last week but, after cleaning it, it has been working normally this much time!
(Hope) someone else had a similar experience and worked it out...
Thanks,
jim
Original cable that came with my Note 3 has broken wire inside from new, I need to move it around few times just to get it connect inside and charge phone, Note 3 itself works fine with usb2 cables, or usb3 cable from my back up HDD, so I strongly suspect one of the wires inside your cable broke or has poor connection as well, but here it's data line, not power like in mine. Solution is very simple, use another usb3 cable, that should give you fast charge, or even usb 2, but here probably charge will be slower. You can find inexpensive cables online, also I don't think cables have full 1 yr warranty, like phones do but you may as well try warranty claim. BTW there is nothing special about Samsung charging cable as far as I know and at least in my case any USB3 cable will charge my phone at full speed, just like original cable as long as charger is original.
cvlaros said:
Hello community,
trying for half an hour to connect my note 3 to the pc using the OEM usb cable, I kept getting error 43 "Unknown Device" stuff but the phone was being charged. After that, I plugged it in my usb 3.0 external drive cable and got recognised instantly. What do you think is the problem here? I did happen to land the phone-edge of it in a yogurt bowl last week but, after cleaning it, it has been working normally this much time!
(Hope) someone else had a similar experience and worked it out...
Thanks,
jim
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Click to collapse
Did you install Samsung driver?
vndnguyen said:
Did you install Samsung driver?
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yes, Kies 3 has been installed since the beginning with the drivers. And as long as the phone is recognised through another cable, the drivers are definitly installed! Thanks again!
pete4k said:
Original cable that came with my Note 3 has broken wire inside from new, I need to move it around few times just to get it connect inside and charge phone, Note 3 itself works fine with usb2 cables, or usb3 cable from my back up HDD, so I strongly suspect one of the wires inside your cable broke or has poor connection as well, but here it's data line, not power like in mine. Solution is very simple, use another usb3 cable, that should give you fast charge, or even usb 2, but here probably charge will be slower. You can find inexpensive cables online, also I don't think cables have full 1 yr warranty, like phones do but you may as well try warranty claim. BTW there is nothing special about Samsung charging cable as far as I know and at least in my case any USB3 cable will charge my phone at full speed, just like original cable as long as charger is original.
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As long as I have the backup cable, I just leave the OEM in the wall charger and everything is fine. There is the fact that my Knox is 0x1, but I can just try the warranty with the cable and the receipt :angel:
Thanks again!
hello
i have the sm-n9005 note 3 32 gb model,1 month old
when i connect the phone to the charger using the original usb 3.0 cable and charger to the wall,it does not charge immediately,sometime after 4-8 seconds and sometims i dont know,if unplug it and plug it back it starts charging.
i tried moving the usb maybe its a contact lose.. but nope,same result.
and this happens rarely.. like twice a week
does any 1 have this issue ?
nobody.
go to warranty but before do factory reset.
Have you tried replacing the usb cable and or the ac charger? if you dont have a 3.0 usb cable you can use a 2.0 usb cable.
If its still the same you can then try to get a new battery just to test if its the battery or not.
If all else fails contact samsung or your mobile provider for warranty. Just to be safe tell them your situation and the stuff that you did to properly isolate the problem.
Once they approve the repair of the unit you will need to mail them the unit and it may or will take 1 to 2 wreks for it to get repaired. I think it will be mailed to a service center that fixes their tablets and mobile phone somewhere in el paso texas.
cryostasis25 said:
Have you tried replacing the usb cable and or the ac charger? if you dont have a 3.0 usb cable you can use a 2.0 usb cable.
If its still the same you can then try to get a new battery just to test if its the battery or not.
If all else fails contact samsung or your mobile provider for warranty. Just to be safe tell them your situation and the stuff that you did to properly isolate the problem.
Once they approve the repair of the unit you will need to mail them the unit and it may or will take 1 to 2 wreks for it to get repaired. I think it will be mailed to a service center that fixes their tablets and mobile phone somewhere in el paso texas.
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i think its my charger.. if i unplug it from wall.. and plug it back then the phone starts chargin !
Have you tried a different charger?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Phone had been acting up since Monday night . At first it wouldn't charge with the original charger on the wall outlet so I plugged in the USB to my PC and it was charging perfectly fine. Then all was good until yesterday night when it stopped charging on the wall. It started giving me some error about using a sharing cable (wtf?!) Then I figured OK maybe I should connect it to my PC. So I connect it and it wouldn't charge at first but then it did. Then I started looking up for a solution because I need my phone to work ASAP and it charges way to slowly on my laptop. Everyone was saying do a factory reset, remove the battery put bit back in, maybe charging port is faulty . Then I tried using another cable , I used my sisters s4 USB 2.0, connected it to the wall and it sort of gave it power for like 50 seconds then stopped. Now I'm losing patience here, I go back and forth between cables and wall to PC etc I gave up and turned my.phone off for the night. Wake up , plugged in the wire to my PC and the charging icon with the bolt in it comes on for 5 seconds then turns back off and comes back on . This repeats itself and doesn't stop. This happens when the phone is off and is connected to either the wall or my laptop.
https://youtu.be/wy-_i4Tl_7g
Tldr: phone doesn't charge at all. But when turned off, charging logo appears for 5 seconds then comes off and back on and repeats this cycle over and over. Still not gaining charge
GuyananV said:
Phone had been acting up since Monday night . At first it wouldn't charge with the original charger on the wall outlet so I plugged in the USB to my PC and it was charging perfectly fine. Then all was good until yesterday night when it stopped charging on the wall. It started giving me some error about using a sharing cable (wtf?!) Then I figured OK maybe I should connect it to my PC. So I connect it and it wouldn't charge at first but then it did. Then I started looking up for a solution because I need my phone to work ASAP and it charges way to slowly on my laptop. Everyone was saying do a factory reset, remove the battery put bit back in, maybe charging port is faulty . Then I tried using another cable , I used my sisters s4 USB 2.0, connected it to the wall and it sort of gave it power for like 50 seconds then stopped. Now I'm losing patience here, I go back and forth between cables and wall to PC etc I gave up and turned my.phone off for the night. Wake up , plugged in the wire to my PC and the charging icon with the bolt in it comes on for 5 seconds then turns back off and comes back on . This repeats itself and doesn't stop. This happens when the phone is off and is connected to either the wall or my laptop.
Tldr: phone doesn't charge at all. But when turned off, charging logo appears for 5 seconds then comes off and back on and repeats this cycle over and over. Still not gaining charge
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Did you try buying a new cable and plug, also what Rom are you on.
Well right now I'm using a different cable and charger block , I'm using this very very small USB 2.0 cablebi had from a old Nokia and my nexus 7 charger block . And it's still not working. And I'm on stock Lollipop , updated my phone on Monday night ! Had the problem a bit before and exactly after the update to 5.0 !
Here is a video
GuyananV said:
Well right now I'm using a different cable and charger block , I'm using this very very small USB 2.0 cablebi had from a old Nokia and my nexus 7 charger block . And it's still not working. And I'm on stock Lollipop , updated my phone on Monday night ! Had the problem a bit before and exactly after the update to 5.0 !
Here is a video
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It's your phone indeed, Is your lollipop rom modified in any way or rooted?
It actually WAS rooted before the update! I had it rooted through towelrooot but i unrooted it via supersu so i could install the 5.0 update
So your counter is still 0x0, if so I say take it back to t-mobile or whatever company you bought or you can try buying a wireless charger
SnuggP said:
So your counter is still 0x0, if so I say take it back to t-mobile or whatever company you bought or you can try buying a wireless charger
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SO i have to take it back to my carrier? What if my usb charger COVER fell off? you know the thing that you have to open to plug your usb in and you close when youre done, yeah well that thing fell off the other day and i didnt bring it in contact with water or anything so idk what to do right now
You can find those on amazon for pennies on the dollar
Try cleaning the battery pins on the back of your phone or the battery itself... I experienced the same thing... All I did was file the pins 1 or 2 times and it got fixed. Or maybe try cleaning the USB port of your phone... Base on what you're saying I can say it's just a connection issue that needs cleaning.
Riyal said:
Try cleaning the battery pins on the back of your phone or the battery itself... I experienced the same thing... All I did was file the pins 1 or 2 times and it got fixed. Or maybe try cleaning the USB port of your phone... Base on what you're saying I can say it's just a connection issue that needs cleaning.
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I got it to charge in my PC using an unofficial 2.0 cable but its connected to my PC.
I'll give the filing a true hopefully that work
Yeah do what @Riyal said I should have thought of that myself
@GuyananV Hey haven't from you what's the situation with your s5?
Hello all, when I try to plug in my phone to my PC, the phone says charging slowly and no USB options pop up. Fast charging is also not working, and I get the same message. I bought a new charger from walmart because my original one broke. Thanks!
keeg02 said:
Hello all, when I try to plug in my phone to my PC, the phone says charging slowly and no USB options pop up. Fast charging is also not working, and I get the same message. I bought a new charger from walmart because my original one broke. Thanks!
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Could be a bad battery or usb port
Sent from my LG-H910 using XDA Labs
Or a bad cable. There's a lot of those going around these days.
When your charger "broke", did it short/burn up? If so, it may have damaged the port on your phone
SMTB1963 said:
Or a bad cable. There's a lot of those going around these days.
When your charger "broke", did it short/burn up? If so, it may have damaged the port on your phone
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No I believe 2 wires broke on the inside.
+1 for bad cable.
I've seen it many times. Fortunately, I have about 2 dozen USBc cables laying everywhere.
I try to get the offending cable in the garbage, else it gets back "in service" and creates frustration again...
I beleive the issue is with the cable. Try with another new cable and tell us the result friend.
I kept all my good micro USB cables and simply bought C adapters from Amazon.