Database Users

Rogers New Updates for HTC dream/Magic

I got a txt message from rogers saying that an update is available for the 911 calling issue, and dis update also includes the SenseUI,
now how will dis effect on the rooted HTC Dream phones
shud I unroot the phone to get dis update
or will CyanogenMod give us a new update with SenseUI

yeah i got that txt msg too, said somethign about the internet going down too

The 911 issue is fixed in all 1.6 roms including cyanogenmod. If you want SenseUI then flash a rom that has that in it. This really doesn't change anything for rooted users except that we will get a credit on our bill.
Rogers update instructions said:
You will be compensated automatically for this inconvenience with a credit of one month of data fees.
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Yay

EkostonS said:
yeah i got that txt msg too, said somethign about the internet going down too
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Mine still works. Maybe because I'm rooted its fine?

beav_35 said:
The 911 issue is fixed in all 1.6 roms including cyanogenmod. If you want SenseUI then flash a rom that has that in it. This really doesn't change anything for rooted users except that we will get a credit on our bill.
Yay
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yas we vl get a credit
by the way im getting my magic on monday so i vl have the update in dat
is da internet goes down for a month o wht

My worry is that Rogers will shut off internet access to our rooted Dreams untill we install this patch, regardless of whether we need it or not. Any word on whether this will screw over rooted phones?

the text I got on my magic said:
"In order to help ensure 911 calls are completed internet access will be temporarily disabled..... To minimize loss of internet service please complete your software update immediately. Upon completion, internet access will be re enabled within 24 hours."
Does that mean until I update I don't get internet. Its okay with the magic but My dream has a different MOD so I can't exactly update it :S does that mean I wont be be able to to use my data :S ever...

thats my worry with the txt i got, i called rogers and said i had 1.6 software already and he said the internet shouldnt be an issue then. we will see i guess..
says the "internet will be effective as of 01/24/2010 6:00am EST."

Here is wht Mary from rogers says abt the update
Hi There. Just wanted to jump in to clarify one point. Data will not be disabled until tomorrow - Sunday, January 24 - at 6am for those who have not updated their device with the 911 fix. With safety being the highest priority, this was a necessary step to ensure 911 calls will complete on all devices.
If you are currently having issues, I suggest you call Technical Support.
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so vl have to wait until 2moro to find out whether is it really necessary for us rooted users to do dis update

fzlhmt said:
Here is wht Mary from rogers says abt the update
so vl have to wait until 2moro to find out whether is it really necessary for us rooted users to do dis update
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I think you have to wait till Monday to find out. Everybodies internet will be shut off tomorrow regardless of root or not. It will be off for 24 hours. Question is, will those of us who have rooted have internet access on Monday.
According to this thread
Originally Posted by srlee
Rogers says they check build number of 1.89 or higher and if it is not you MUST upgrade , been told that twice now.
Just got off phone, spoke to someone at Rogers office of the president, he said there are no exceptions. If you don't have Rogers Build Number greater than 1.89 , you will lose internet access.
Fix would be to replace build number in prop file with a rogers style build number
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AFAIK, there is only 1 Magic rom that would pass that test.

fzlhmt said:
AFAIK, there is only 1 Magic rom that would pass that test.
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so us with rooted dreams are screwed.. we have to unroot and do the update and cant root again till there are roms that will pass it?

fzlhmt said:
Here is wht Mary from rogers says abt the update
so vl have to wait until 2moro to find out whether is it really necessary for us rooted users to do dis update
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hmm well it seems that its past 6am and I still have data and I didn't update yet so might be safe.

Connection just dropped on internet.
CM latest
HTC Dream
Winnipeg
Edit: Rebooted phone, Works again?

Connection still up here
HTC Dream
manup456 2.1
Winnipeg

Ok, no crying wolf, I've verified on my end, in Winnipeg, My data connection 2/3G is dead :/

Data down on Vancouver Island Bc
Only time will tell now if they let us back on without their dumb update.

hrrrm.. still have internet connection, but showing "h" where 3g used to be on top bar.
for those of you wondering, yes, this is a "perfect" spl
here's whati saw when i went into fast boot:
pvt 32b ship s-on d
hboot 1.33.0010
cpld-4
radio 3.22.26.17
june 2 2009, 21:33:16
and for those techie types out there
baseband ver: 62.59s.20.23u_3.22.26.17
Kernal ver:2.6.27-d5acf552 [email protected] #12
build# 1.89.631.1 146733 cl#94714 release-keys

About Rogers service interruption
I think my biggest issue is with this "RogersMary" person on the AndroidForums, and the conflicting information I get from phoning tech support vs. her (is she an official support person? She inferrs she is by her ID and the tone of her posts but I wonder...).
Here is my "911 Saga" w/ Rogers:
* get a series of French and english SMS from Rogers: first to diable GPS to make sure 911 works, then that an update is available at rogers.com that is mandatory--it says internet would be shut off for up to 24 hours starting Sunday at 6AM (no time zone given--I assume Eastern but could be pacific based on the IP addresses my phone gets, or could be my local Mountain time). It says to "prevent FURTHER disruption" upgrade your phone BEFORE the outage starts.
* I go to rogers.com and get instructions. Requires WinXP or Vista. I don't have any windows computers at all here (I have a Mac and a Linux computer at my disposal). Supremely annoying!
* I google for answers, find RogersMary's posts on AndroidForums saying 2 things: If your PC doesn't meet support requirements phone, and in so many words that only those that don't upgrade their phone will lose their internet so stop fussing and update already.
* phone rogers tech support. I ask for instructions to upgrade my phone without a Windows PC...long pause...response (and I quote) "I have no idea". (strike 1 for RogersMary).
* I scour further. NOTHING on rogers.com, but in the forums I find images of this update that you simply load onto an SD Card and do a restore from there. I do this...and after a VERY VERY LONG reboot I get an "extreme phone makeover", and the phone info shows same system build number as in the instructions. Huzzah! No thanks to Rogers though.
* Sunday morning arrives. My battery died in the night (but long after I upgraded) so I plugged in, turned on my phone. NO DATA ACCESS EVEN WITH UPDATE USING OFFICIAL ROGERS BUILD.
* I phone tech support AGAIN. I told them I have no Windows PC but I did find the update file for my SD Card and upgraded that way but still lost network, and did my method of updating mean Rogers didn't register it? He thanked me for upgrading and said be patient--that ALL Rogers customers w/ Rogers Magic would have a disruption for UP TO 24 hours even with the upgrade in place (STRIKE 2 FOR ROGERSMARY!). That is the main reason for the data plan credit.
Anyways, this is what he explained: Rogers has to "scan the network" to query the phone for information in order to verify the mandatory upgrade. If your system build is OK (didn't clarify if it had to be an exact match or a certain number or higher) then your data plan will be re-enabled. This scan is not a routine thing they do--it is a scheduled event that will occur over the 24 hour period that started this morning. So, if you do the upgrade after this morning there is a chance during the scan and find your phone not upgraded to the proper build number and your data plan will NOT be reactivated automatically by tomorrow morning, at which time you have to get ahold of customer service yourself and have them re-activate your data plan manually. (Ignore RogersMary and remember the SMS said upgrade to prevent FURTHER disruption--not to avoid disruption entirely).
This guy said I had to be patient and to contact support again only after Monday at 6AM if you have no data/internet as it could take that long to sort out. The time it takes could vary depending on your region, if you are within signal range, if your phone is powered down and how old your SIM card is.
The last one was interesting: I have a SIM card that is on its third phone and is approaching 5 years old (when I go to the local Rogers store to upgrade they just move my SIM card--I've not been given replacement SIM cards). He has taken support calls related to very old SIM cards and replacing them has fixed issues in the past. Notably, I've had SMS messages sporadically arrive hours late, but no total loss of service--thought it was just net congestion. He said it could be the old SIM card becasue older SIM revisions issued before 3G/HSDPA, though they work on 3G, have sometimes inconsistent performance as they were not tested with the 3G network before being issued. If you have unreliable SMS, the scan they're doing today could be unreliable too (delayed, etc).
So, I come away with the following:
* Rogers didn't promise NO disruption, they said UP TO 24 hours, and MORE if you don't upgrade, so you can't REALLY be sure if you have issues until tomorrow morning at the latest. The disruption might have come and went before you woke up this morning, or it may persist through the day.
* If your phone is off or has no signal through out the day, Rogers may not be able to scan your phone, and the effect might be the same as not upgrading.
* Not sure if it is fact or an educated guess, but I suspect that this scan could be performed through the same mechanism as SMS (text messaging), though I doubt you'd actually SEE a text message yourself (it'd be a specially crafted packet of data). That way a "data" operation can be performed on phones without data/internet enabled. Perhaps if your SMS messages take awhile then this scan would too.
* If you are still using a SIM card that was issued before 3G/HSDPA was offered by Rogers it isn't a revision that has undergone testing on the upgraded network. It doesn't prevent you from getting 3G but it isn't guaranteed and has been the cause of various issues from SMS to unreliable web browsing and they might blame it on your internet not reactivating if it fails...but wait until tomorrow to complain...

IT WORKED!!
I'm back in!!!
I called(landline), did NOT pick a phone, went to general tech(no wait) said vaguely "I was having some intermittent data issues and some forums said to call up and request a network refresh", he (very eagerly) said sure! turned off the phone, he refreshed, and I'm back.
He proceeded while booting to ask about what specific issues but I kept it vague, text issues, on/off data (i did not get asked about the update!)
If my data goes out in an hour like it seemed in the start, then Rogers is sweeping users in which case, turn your phone off until the whole ordeal is done to avoid being marked again, or risk calling for another refresh,(I'm sure they will catch on soon, but those outsourced peeps LOVE the easy calls!)
I prefer the nice method, instead of the death threats to the managers
if they ask about the update say "I did and i had intermittent issues some forums said...
enjoy your data(and the free month!)

We get a free month?!?!?

T-Mobile G2/Hero 2.1 OTA available now.

Just did my daily "check now" and it's there.

Installed - and my apps are still there! - settings/preferences/homescreen layout etcc. all back to default but things like handcent are still there.

So the FULL 2.1 for T-Mobile is here??

Jamesdavid3 said:
So the FULL 2.1 for T-Mobile is here??
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Yes. If you install, you won't have root, but it can be re-rooted in future if so desired.

How do we root with 2.1 t-mobile installed?

edumertz said:
How do we root with 2.1 t-mobile installed?
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Goldcard, or this new method - http://www.villainrom.co.uk/viewtopic.php?f=110&t=2096

Does anyone knows there's no RTSP streaming anymore? At least not over 3G, over WIFI I dont have any problems streaming videos over RTSP.

malarcy said:
Just did my daily "check now" and it's there.
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How do you 'check now' ? I popped my T-Mo SIM into the G2 (I have a Desire now..) and hoped the upgrade prompt would just appear, but nothing.. I've left it switched on for 15 mins so far.
Edit: I've not booted this phone since getting the Desire, so I've not tried to force the stage one 2.1 update into it - should that matter?

gdhgdh said:
How do you 'check now' ? I popped my T-Mo SIM into the G2 (I have a Desire now..) and hoped the upgrade prompt would just appear, but nothing.. I've left it switched on for 15 mins so far.
Edit: I've not booted this phone since getting the Desire, so I've not tried to force the stage one 2.1 update into it - should that matter?
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Just do manual check for update

xxmisiekxx said:
Just do manual check for update
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g2 touch doesn't have the option "check for software update".don't write wrong informations

Have you even turned your Wifi/Internet network on??

zolmajstor said:
g2 touch doesn't have the option "check for software update".don't write wrong informations
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If you have got the pre 2.1 update that is available OTA from TMobile and HTC then you DO have Software Updates section in Settings, About Phone, and a button there to Check Now.
That's what I did (having installed the OTA pre update a couple of weeks ago) and that's how I got the update.
So - I think your info is out of date or ..... "Don't write wrong informations".

You need the OTA pre 2.1 update to get the "Check Now" option in Settings About Phone Software Updates.
If you have a tmobile or htc unbranded phone, then a lot of people have prompted the "pre" update by setting their date forward (I did a month, some have done 2 months others have done years) - I think the key is that the phone checks once every 2 weeks for updates, so moving the date by more than 2 weeks make it check now. Once the pre update is there - you have the same feature from the Settings, About Phone, Software Update menu.
HTH
Note: The updates are linked to the ROM "branding" of the phone, not the network operator of the SIM - so, if you have an orange branded phone, unlocked running with a tmobile sim, then you aren't offered the updates as Orange haven't released them yet.

well I must have had an odd ball G2 Touch from T mobile as the check for up dates was on the phone when it arrived from Mr T in May 2010 I checked every week for the lastest update I had the OTA last month the phone was updated to 2.1 last night. all working ok it seems happy with the phone dose what it say's on the box.

That was about when the 1st update came out - so they must have pre updated the phone before shipping, for once, that's a reasonable service from TMob.

Got sick of waiting for an auto update, so just goldcarded it to a generic RUU and it all worked perfectly - now on 2.1 and happy
Ta.

Iconia WIFI but this one is different

I connect fine and can surf the net and connect to the market, connect and send and recieve e-mails.
BUT when I go to try and look for software update I get this message "Network coverage is currently poor. Please move to a location with better coverage to continue." Also when I try to see my apps in the market I get this message "A network error has occured. Retry, or cancel and return to previous screen."
I am sitting like 2 feet from the router with a perfect signal.
Any thoughts?
Non rooted on 3.2

+1
my friend just bought an iconia and is experiencing this issue as well. and asking me what the problem is???

Billyvnilly said:
+1
my friend just bought an iconia and is experiencing this issue as well. and asking me what the problem is???
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I did a complete factory reset and everything is back to normal.....well after I set the tablet back to my custom settings.

I have the same issue :-(

google pushed this update to too many people all at once, problem is not with the tablets but at the server end, just wait

it's normal, simply check for update during late night should get yours update fine. acer's server is overwhelmed with everybody tried to get into acer..

same problem here, only happens when trying for update every thing else accessing wifi ok, been happening now for 3 days, s/w and hardware reset with no results, anybody have an answer yet.

security policy update wont install

Hi all
I have the Samsung galaxy s4 i9505
and this morning I woke up to fine a icon on my phone, and it is for a security policy update. but everytime I click on confirm, it says connecting to server.
but it never connects, always comes up with the following error:
update failed due to network issues
I have used my wifi, 3g and o2 and phones4u wifi in town but it says the same thing.
as anybody managed to get this to install and what is it or?

arnie2012 said:
Hi all
I have the Samsung galaxy s4 i9505
and this morning I woke up to fine a icon on my phone, and it is for a security policy update. but everytime I click on confirm, it says connecting to server.
but it never connects, always comes up with the following error:
update failed due to network issues
I have used my wifi, 3g and o2 and phones4u wifi in town but it says the same thing.
as anybody managed to get this to install and what is it or?
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I have exactly the same problem. I've even tried unrooting today to see if that fixed it but it didn't. Any ideas anyone?

Same Problem
Rexx Calibur said:
I have exactly the same problem. I've even tried unrooting today to see if that fixed it but it didn't. Any ideas anyone?
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I don't have my phone rotoed and at first I thought it was some rogue app trying it with ,y phone but I have been unable to update due to my "network issues". Very strange so far i have only tried on 3G and not wifi... if anyone finds a solution let me know

Seems a widespread issue. Think Samsung broke something.

just letting everyone know, but I have had a reply from Samsung, I duno if anybody has but here is the message I got
Hi Matt, we are currently upgrading Security Enhancements for Android which will check apps for malicious code and security risks. However some customers appear to be experiencing a connection issue with the upgrade server which we are investigating.
Please be assured that there is nothing to be concerned about and we are working on resolving the issue.

arnie2012 said:
just letting everyone know, but I have had a reply from Samsung, I duno if anybody has but here is the message I got
Hi Matt, we are currently upgrading Security Enhancements for Android which will check apps for malicious code and security risks. However some customers appear to be experiencing a connection issue with the upgrade server which we are investigating.
Please be assured that there is nothing to be concerned about and we are working on resolving the issue.
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Well hopefully its fixed soon because the annoying thing keeps showing up and I cant get rid until I update... thanks for letting us know....

Ok, not 100% sure but this evening I've come home to find a new popup window on my phone from samsung talking about denial service log and security policy with accept/reject terms and conditions. I confirmed and its gone away. Thinking 'this' is the correct security policy which seems to have updated.
Sorry I didn't take a screen shot.
The previous security policy update notification disappeared after I cancelled it just once this morning around 9am when I got to my office - have not seen it since

+1

Looking forward to the fix

[Q] "Network coverage is currently poor"

Hi, I am not sure if that's mean my tablet has problem, I keep getting the message "Network coverage is currently poor. Please move to a location with better coverage to continue." even when I am standing right next to the wifi router. I understand that there is currently no update, but before the message that says no update will pop up, not the one I am having now.
Thanks

Aelliseu said:
Hi, I am not sure if that's mean my tablet has problem, I keep getting the message "Network coverage is currently poor. Please move to a location with better coverage to continue." even when I am standing right next to the wifi router. I understand that there is currently no update, but before the message that says no update will pop up, not the one I am having now.
Thanks
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Tablet is fine.
Acer closed down their update servers several months ago. Depending on what version operating system you have, depends on what silly message you receive.
Acer didn't just close down their update servers for the 500, but for all tablets it seems.