Database Users

Recovery from a completely dead phone / captivate with no power

This should be a sticky or added to a existing sticky.
Do you get no power when you turn on your phone? Nothing shows up on the screen at all. You have the worst brick possible that is recoverable. I wished this post came out before I did a warranty swap.
Here's how to fix: Credit goes to OP
- You need Odin program before starting.
1. Remove the battery, external SD card and SIM card.
2. Wait 10 seconds.
3. Open odin3
4. Insert battery.
5. Connect usb cable.
6. HOLD VOL+ and VOL- while plugging in USB
Got download screen and flashed with ODIN..
Let ODin finish.
*** This program recovered my dead phone with no power, nothing shows up on my screen. - Dead and also a stuck boot up screen.
I saw another post that has the similar set of instructions 6. HOLD VOL+ and VOL- and then press the power button. Nothing happens.
I am curious how people this post has helped. Can you respond when you these directions gets your phone up. Thank you.

this is cOLD. and has been posted numerous times.
A.K.A. Check [STOCK] Odin 1 click. and this does not recover from a completely dead phone that doesn't have button combo to download mode.

I thought that was what we all did to get into d/l

Some tools developer or reseller said that the phone is bricked,
and need Jtag tool to do recovery.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Jtag is usefull for empty or totally corrupted ROM recovery.
But if you see this, your phone is FAR from brick !
Just press the keys, bring it back to download mode
Then plug to cable and flash a working firmware again.
No special tools is needed,
No need to waste time and money send for repair,
Don't waste your good phone and don't break it for jtag.

johan8 said:
Some tools developer or reseller said that the phone is bricked,
and need Jtag tool to do recovery.
Jtag is usefull for empty or totally corrupted ROM recovery.
But if you see this, your phone is FAR from brick !
Just press the keys, bring it back to download mode
Then plug to cable and flash a working firmware again.
No special tools is needed,
No need to waste time and money send for repair,
Don't waste your good phone and don't break it for jtag.
Click to expand...
Click to collapse
as my case....but i still can't enter download mode or recovery mode
and now... my pc can't detect my phone again...
what should i do now OMG

Are you seeing the Phone-!-PC symbol? I was in a situation where my phone wouldn't accept the the up/down key press to enter download mode. I ended up having to make a jig which basically will force the phone into download mode. You can search the forums on how to make one.

junktzu said:
Are you seeing the Phone-!-PC symbol? I was in a situation where my phone wouldn't accept the the up/down key press to enter download mode. I ended up having to make a jig which basically will force the phone into download mode. You can search the forums on how to make one.
Click to expand...
Click to collapse
yea...ur right...im seeing the Phone-!-PC symbol,so...must make a jig?

linggo said:
yea...ur right...im seeing the Phone-!-PC symbol,so...must make a jig?
Click to expand...
Click to collapse
No, if you see that symbol, you can recover using the method in first post to get to download mode. That is how I got past it.

loraque said:
No, if you see that symbol, you can recover using the method in first post to get to download mode. That is how I got past it.
Click to expand...
Click to collapse
not work so far...

This is what most people always do to enter dl mode.
However, many phones shipped without the button combos needed for it to work. In that case it is possible to make a USB jig to trigger download mode manually. see this thread: http://forum.xda-developers.com/showthread.php?t=819551

:-(
Sent from my X10i using XDA App

Deca4 said:
This should be a sticky or added to a existing sticky.
Do you get no power when you turn on your phone? Nothing shows up on the screen at all. You have the worst brick possible that is recoverable. I wished this post came out before I did a warranty swap.
Here's how to fix: Credit goes to OP
- You need Odin program before starting.
1. Remove the battery, external SD card and SIM card.
2. Wait 10 seconds.
3. Open odin3
4. Insert battery.
5. Connect usb cable.
6. HOLD VOL+ and VOL- while plugging in USB
Got download screen and flashed with ODIN..
Let ODin finish.
*** This program recovered my dead phone with no power, nothing shows up on my screen. - Dead and also a stuck boot up screen.
I saw another post that has the similar set of instructions 6. HOLD VOL+ and VOL- and then press the power button. Nothing happens.
I am curious how people this post has helped. Can you respond when you these directions gets your phone up. Thank you.
Click to expand...
Click to collapse
I have the same problem but I cannot get it to download mode. My phone is completely dead no power no sign of life. The only thing I notice is when i put the battery into the phone for about 15 minutes the phone is getting hot so I don't know if this is a common problem for bricked phone.

MobileXT said:
I have the same problem but I cannot get it to download mode. My phone is completely dead no power no sign of life. The only thing I notice is when i put the battery into the phone for about 15 minutes the phone is getting hot so I don't know if this is a common problem for bricked phone.
Click to expand...
Click to collapse
Try these steps to see if you can get the red text to show up. If you can, you are still recoverable using the steps.
http://forum.xda-developers.com/showthread.php?p=9330685&highlight=red+text#post9330685

linggo said:
not work so far...
Click to expand...
Click to collapse
I had the exact same "phone - ! - PC" brick screen and vol up + vol down + power only took me to "unknown upload mode". I eventually figured out by myself that holding ONLY vol down + power for 10 sec is what takes you to download mode from that particular screen.
Summary: Anyone who's getting "Phone--!--PC" and the three-button combo takes you to "unknown upload mode", try holding vol down + power for 10 seconds.

dead phone
The guys just turned off my phone and didn’t turn on, didn’t enter into the backup, I can’t flash through ODIN because even after installing the drivers, the computer sees the phone as a ULC1 device and cannot install the drivers needed for the phone, who had such a problem decide? samsung j100fn

[Q] Brick MILESTONE2 / Boot-Loop - Please help !

Hi together,
Cause i don't know that the DROID2 and the MILESTONE2 are different phones, i tried to install the following:
http://forum.xda-developers.com/showthread.php?t=851623
I tried:
You must have root. You can download our 1 Click root HERE.
You must have Koush's Bootstrap program for your device. Download from Market or check HERE.
... after this, my MILESTONE2 is no more working - its in a kind of Boot-Loop. I turn it on, then the Motorola-Logo shows up after about 1 min it reboots and shows Logo again etc..
I also tried to flash-back with RDS Lite a current Version for my MILESTONE2 from here:
http://and-developers.com/sbf:milestone2
... but don't helps ! Flash works okay, but after flash still a Boot-Loop.
==> Please, can somebody help me ? What can i do ?
Thanks !!
MIKE

mikestalder said:
Hi together,
Cause i don't know that the DROID2 and the MILESTONE2 are different phones, i tried to install the following:
http://forum.xda-developers.com/showthread.php?t=851623
I tried:
You must have root. You can download our 1 Click root HERE.
You must have Koush's Bootstrap program for your device. Download from Market or check HERE.
... after this, my MILESTONE2 is no more working - its in a kind of Boot-Loop. I turn it on, then the Motorola-Logo shows up after about 1 min it reboots and shows Logo again etc..
I also tried to flash-back with RDS Lite a current Version for my MILESTONE2 from here:
http://and-developers.com/sbf:milestone2
... but don't helps ! Flash works okay, but after flash still a Boot-Loop.
==> Please, can somebody help me ? What can i do ?
Thanks !!
MIKE
Click to expand...
Click to collapse
You might have gone 80% of the way. You just need to hold X while booting up and it'll take you to a system menu thingy. Clear the cache and then do a factory reset. See if that helps.

Thanks for your answer.
If i push the "x" on the keyboard during boot up nothing happens. I see no other Boot-Menu ...
Any other idea ?
Thanks !
MIKE

mikestalder said:
Thanks for your answer.
If i push the "x" on the keyboard during boot up nothing happens. I see no other Boot-Menu ...
Any other idea ?
Thanks !
MIKE
Click to expand...
Click to collapse
Hold X while pressing the power button to power up. Hold it while it boots.

... thats exactly what i do - but i only see the Motorola-Logo - no more. Then it loops and reboots ..
MIKE

You may try to do a battery pull. Then insert the battery, hold 'X' while powering up, and keep holding 'X' until a screen comes up with a triangle with an exclamation point, and a little android dude. If you get to that screen, push the seach button (magnifying glass) on the keyboard, and now your in the stock bootloader. Then clear the data and clear the cache. If you have done those exact steps, then you may try holding the up arrow while powering on (obviously from an off state) which will put you in bootstrap mode, and from there you should be able to SBF.

Hi again,
Thanks for your answer. I can try what i want, no chance to get in stock bootloader-mode. I push power-button and the "x" on the keyboard, keep pressing "x" ... make battery-pull etc.
Please, any other idea ?
Regards,
MIKE

mikeeg02 said:
You may try to do a battery pull. Then insert the battery, hold 'X' while powering up, and keep holding 'X' until a screen comes up with a triangle with an exclamation point, and a little android dude. If you get to that screen, push the seach button (magnifying glass) on the keyboard, and now your in the stock bootloader. Then clear the data and clear the cache. If you have done those exact steps, then you may try holding the up arrow while powering on (obviously from an off state) which will put you in bootstrap mode, and from there you should be able to SBF.
Click to expand...
Click to collapse
see above from first post

==> As i wrote in my first post, i already SBF the phone several times.
... but still Boot-Loop !
Regards,
MIKE

My oppologies. Looking at the SBF files, are you certain you got the one for your phones area? I see theres one for the UK, and two for DE, AT, CH. Assuming its the one for DE, AT, CH, did you try both files?
Two last things, while SBF is running in RSD lite, it says PASS? And never a fail during the process? Secondly, what version of RSD lite are you running? I think 4.9 is the latest, and I remember seeing somethings required newer then 4.7 (If I recall offhand, it was the 2.3.2 sbf for droid 2)

1) ... no, i only tested with the one for my country "DE,AT,CH" - i flashed several times.
2) RDS Lite flashed the phone correctly. Then it rebooted the phone ... then it shows a message like "boot your phone manualy" - and it always runs in boot-loop again. So not really passed, but correctly flashed.
3) RDS Lite Version 4.9
Regards,
MIKE

Try the other file associated with DE, AT, CH. Also, some of the oddities of RSDlite, put the SBF file on your C:\ root directory Let me know how you make out.

Hi again,
I tried again with different SBF's (the one that are working ...) - no chance.
I also tried option Clear Flash before flashing (TI flash ...) - no chance.
==> Always the same sh.. reboot, then Boot-Loop.
MIKE

Have you already tried to do a wipe data&cache from recovery? ( after the flash with rsd lite, i mean )

Last thing that I know to try, have you tried putting the sbf file, in the root directory? (C:\)

Try flashing in linux maybe with the same SBF(not D2 sbf's I mean)?
It sounds like you might not have stock recovery anymore which is a problem.

Hi
Go in bootstrap recovery, make a full wie of tour data! Wie:factoryreset and then flashing the sbf file .....
Try to wipe the Phone ............
The sbf files for Milestone working!
-------------------------------------
Sent via the XDA Tapatalk App

Ok, see the little android dude
Hi again,
If i turn device off - then push the "x"-Key and connect the USB-Cable im able to get the screen with the "triangle with an exclamation point, and a little android dude". So far, so good !
But when i press the Search-Button (magnifying glass) im not able to enter to the menu - i also tried to press volume-up and power-button, no way to enter menu.
Any ideas about that ?
Thanks !!
MIKE

mikestalder said:
Hi again,
If i turn device off - then push the "x"-Key and connect the USB-Cable im able to get the screen with the "triangle with an exclamation point, and a little android dude". So far, so good !
But when i press the Search-Button (magnifying glass) im not able to enter to the menu - i also tried to press volume-up and power-button, no way to enter menu.
Any ideas about that ?
Thanks !!
MIKE
Click to expand...
Click to collapse
Make sure the magnifying glass is the one on the keyboard next to the @ sign (at least on the D2's it is.) The soft keys on the touchscreen don't work.
Sent from my DROID2 using XDA App

mikeeg02 said:
You may try to do a battery pull. Then insert the battery, hold 'X' while powering up, and keep holding 'X' until a screen comes up with a triangle with an exclamation point, and a little android dude. If you get to that screen, push the seach button (magnifying glass) on the keyboard, and now your in the stock bootloader. Then clear the data and clear the cache. If you have done those exact steps, then you may try holding the up arrow while powering on (obviously from an off state) which will put you in bootstrap mode, and from there you should be able to SBF.
Click to expand...
Click to collapse
Hi again,
OK, i was able to do all steps written above - on my Swiss-German Keyboards its the "@"-Key - not the "Magnifing glass"-Key to enter the Stock-Bootloader.
- I wiped ALL Data/Cache
- I reSBF with different version
... still BOOT-LOOP !!!
When i enter the Stock-Bootloader-Menu, i see the following Errors:
E:Can't mount CACHE:recovery/command
E:Can't mount CACHE:recovery/caller
E:Can't mount CACHE:recovery/log
Any ideas ?
Thanks,
MIKE

[Q] My Defy is bricked, can't seem to get phone to show ClockWorkMod

Hi Everyone,
I seem to have "bricked' my Defy!
My intention was to put CM10 Android 4.1.2 for the Defy ROM on, and everything seemed to work during the installation, however now the phone won't boot past the "Motorola Symbol", or the "little Android Man with the triangle and exclamation mark (floating above him!)" - depending on whether or not I try to enter the boot menu.
These are the steps that I followed -
1). Rooted with SuperOneClick
2). Installed bootmenu & the ClockWorkMod recovery (using the second half of this page for instructions)
3). Flashed froyo (kernel-froyo-222-179-4-signed.zip)
4). Wiped data / factory reset + wiped cache parttion
5). Installed ROM from zip file (on the SD card)
The mistake that I think I made was not rebooting enough between the steps, e.g.: flashing froyo, wiping, installing ROM, etc. I probably should have rebooted between every step above (the wisdom of retrospect!!!).
At any rate I cannot boot the phone into bootmenu / clockworkmod, instead I just get the little android guy, with the hovering exclamation mark contained within an ominous triangle! There are no options on the screen, and physically pressing the volume up / down, and / or power button has no effect.
Suggestions on how to get clockworkmod back are highly sort after.
Kind Regards,
Davo

Do it correctly from the begining:
start RDSlite and choose appropriate sbf.-> power off the phone -> press vol up and power for 3 sec. ->release power ->attach USB cable and wait till connect ->flash sbf ->with superoneclick do the root ->copy the ROM+gapps+(optional) custom kernel to sdcard -> install 2ndinitdefy v2.3 apk-> reboot ->run 2init -> reboot in bootmenu (or press vol- when blue LED) -> from custom recovery wipe data/cache, wipe dalvik(from advanced) ->install ROM and gapps +(optional custom )kernel in that order ->wipe again cache and dalvik ->reboot ->enjoy

Encountered a driver error but overcame it...
Hi pgreed,
Thank you very much for your time and effort. When I connected my Defy, at this point in your instructions -
start RDSlite and choose appropriate sbf.-> power off the phone -> press vol up and power for 3 sec. ->release power ->attach USB cable and wait till connec
Click to expand...
Click to collapse
...I was met by the following driver message in Windows 7 (x64).
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
To overcome this I disconnected the phone, downloaded the x64 driver package from:
http://www.mediafire.com/?ag2iqgda8i7ianu
...then reconnected the phone (after rebooting both the PC and the phone).
Kind Regards,
Davo

I think that I bricked it even more...!
Hi pgreed,
I have successfully flashed sbf using RSD Lite, however now my phone won't boot at all. I can't get it to power up, the light won't even come on unfortunately. If I plug the phone into a power outlet and push the power button a white light comes on, but otherwise nothing.
I think that I may have truly bricked it this time! Any further help will be greatly appreciated.
Kind Regards,
Davo

Mr Davo said:
Hi pgreed,
I have successfully flashed sbf using RSD Lite, however now my phone won't boot at all. I can't get it to power up, the light won't even come on unfortunately. If I plug the phone into a power outlet and push the power button a white light comes on, but otherwise nothing.
I think that I may have truly bricked it this time! Any further help will be greatly appreciated.
Kind Regards,
Davo
Click to expand...
Click to collapse
You can't brick defy so easy. Pull out the battery and put it back with the vol- pressed. If nothing appear keep press the vol- button and press the power for 3-5 sec. depress power and keep press vol- until the boot menu (defy recovery) appear. From there do a wipe of data/cache and dalvik and reboot.
If unluckly nothing happen in 2-3 minute then do another flash of sbf (attention of which sbf you use!!).

Thanks again - unfortunately the only screen that I get up when pressing the various volume button / power button combinations is one with a little green "android man", above him is floating an ominous triangle with an exclamation mark in the middle! ~

Got there in the end...
Hi pgreed,
Thanks for all of your help, I got there in the end, wherever there is...! LOL
At any rate your instructions are the ones that I will follow in future, and I won't be bothering with ADB or typing any commands at a command prompt.
Ultimately I had to try a couple of different sbf files before coming across one that would play nice.
To enter the recovery menu I had to press both the up / down volume buttons, and the power button all at once, but I suspect that this was due to the specific sbf file that I installed.
Anyway all said and done I now have a Defy with CM10 and gapps for Jellybean. Was it all worth it, highly debatable - but I am passing the phone onto a friend, so hopefully he will enjoy it more than his current old school phone.
I will continue to stick with my HTC Sensation, which in my mind is a pretty hard phone to beat!
Kind Regards,
Davo

Nice to see that you manage to do it. Just the record: when you have those android robot with triangle if you've pressed both vol + and - the recovery menu has to appear.
Yes, the ADB method is correct, but is more prone to give headache.

NEXUS 4 stuck during booting X screen? now what? (unrooted+stock)

So today i discovered that my month old Nexus 4 did not want to boot again.
Last night the phone was off, so i assumed the battery was dead, after putting it in the charger and asking it to boot i went to sleep.
when i woke up i was still looking at the multicoloured pulsating X.
since then it keeps getting stuck at the X screen, powering it down will make the phone power up again for no reason.
The phone was running a OTA version of 4.2.2
When powering it on with ON & vol - I get the boot menu, though navigating to the recovery mode resulted in a "No command." line with a red triangle on a android.
Currently i have no experience with either rooting/flashing, neither am i aware if this is the only option to fix this semi bricked phone.
How would i best go about fixing this issue?
Thanks.

MissStabby said:
So today i discovered that my month old Nexus 4 did not want to boot again.
Last night the phone was off, so i assumed the battery was dead, after putting it in the charger and asking it to boot i went to sleep.
when i woke up i was still looking at the multicoloured pulsating X.
since then it keeps getting stuck at the X screen, powering it down will make the phone power up again for no reason.
The phone was running a OTA version of 4.2.2
When powering it on with ON & vol - I get the boot menu, though navigating to the recovery mode resulted in a "No command." line with a red triangle on a android.
Currently i have no experience with either rooting/flashing, neither am i aware if this is the only option to fix this semi bricked phone.
How would i best go about fixing this issue?
Thanks.
Click to expand...
Click to collapse
Try to get in bootloader mode then go to recovery and wipe cache /do a data factory reset and reboot.

Okay. Get back into recovery by holding Vol-/pow.
Then scroll to recovery.
When in recovery reveal the menu by pressing vol+/pow
Once there wipe data and reset cache.
Sent from my Nexus 4 using xda premium

gee2012 said:
Try to get in bootloader mode then go to recovery
Click to expand...
Click to collapse
When i try to get into recovery mode i am greeted with this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
and a "No command." message.
There is no interface there to work with.

Try vol+/pow to reveal recovery menu once on that screen
Sent from my Nexus 4 using xda premium

elliot.newnham said:
Try vol+/pow
Click to expand...
Click to collapse
Tried that at the recovery screen but nothing responded.
also tried vol+- and +- and vol- no response from any combinations.

ah i got it to appear, it turns out that pressing the power button first instead of the volume button was an issue...
also if i do the wipedata+reset will i lose all 16 gb's of onboard storage?
and would there be a way to write/backup that data before doing so?

Here is googles support page for reset: http://support.google.com/nexus/bin/answer.py?hl=en&answer=2936226
follow these steps:
If your phone is on, power it off.
Press and hold Volume Down, and then press Power until the device turns on (while still pressing Power). You will see the word Start with an arrow drawn around it.
Press Volume Down twice to designate Recovery mode.
Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
While holding down Power, press Volume Up.
Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
Scroll down to "Yes - erase all user data" and press Power to select it.
Note: If at any point during the above steps your phone becomes unresponsive, you can restart it by holding down the power button for several seconds.

hepatiit i got that to work, though what i am wondering is, will this erase all 16GB's of onboard data?

MissStabby said:
hepatiit i got that to work, though what i am wondering is, will this erase all 16GB's of onboard data?
Click to expand...
Click to collapse
Yes.

Would there be a way to backup all data over USB, from the recovery menu?
I have my photos and agenda automatically backed up, but im not sure about my contacts or installed apps.

MissStabby said:
Would there be a way to backup all data over USB, from the recovery menu?
I have my photos and agenda automatically backed up, but im not sure about my contacts or installed apps.
Click to expand...
Click to collapse
Contacts are backed up to the google servers. (can check them through GMail). Apps are also backed up to play.google.com... Note, sometimes the data isn't backed up though. Just what you've installed.
I believe a factory reset will NOT erase SDCard though. I could be wrong.
I'd say your out of luck on getting the data off. You can through recovery and ADB I think. I tried searching for the commands but I couldn't find them.

elliot.newnham said:
I believe a factory reset will NOT erase SDCard though. I could be wrong.
I'd say your out of luck on getting the data off. You can through recovery and ADB I think. I tried searching for the commands but I couldn't find them.
Click to expand...
Click to collapse
ahw shucks, the Nexus doesnt have any extended storage, it just has 16GB onboard storage, though im not sure if that is somehow a seperate entity or joined in, i looked into ADB but it requires you to have usb debugging set in advance from android.
aaaaaand now i get to also replay all the games since those savegames are gone too.... good times...

And then my phone got bricked....
after it completed the wipe i inserted the SIM card (it was in another phone)
after that the phone turned off, but now it wont respond to the power button....
now what.....

After applying some USB (charger) power and holding the on switch for a long time it finally woke up.
Now i have a blanco phone again.
Thanks for the support anyways

I had the same exact issue with my Nexus 4. When I flashed the stock image it got stuck on the X. I flashed a custom recovery and erased chase and data and it worked just fine.
I'm not sure why this is "necessary" step now when I didn't have to do do this with my Gnex but oh well.
Sent from my Nexus 4 using xda app-developers app

Huawei p9 lite stuck at " your device is booting now "

Hello,
Please help me, my p9 lite is stuck on " your device is booting now ". I can't do anything. The recovery and the bootloader doesn't work at all. My bootloader Is unlocked. Please help me please :crying:. I've got this phone for Christmas and... He's already not working :crying:

NewShield_ said:
Hello,
Please help me, my p9 lite is stuck on " your device is booting now ". I can't do anything. The recovery and the bootloader doesn't work at all. My bootloader Is unlocked. Please help me please :crying:. I've got this phone for Christmas and... He's already not working :crying:
Click to expand...
Click to collapse
Hello,
Please tell us what exactly were you trying to do?
Regards
Vatsal,
Forum Moderator.

Vatsal said:
Hello,
Please tell us what exactly were you trying to do?
Regards
Vatsal,
Forum Moderator.
Click to expand...
Click to collapse
Hello,
Thank you for helping me .
I'm sorry if my English is very bad, but I'm French.
My phone is stuck at " your device is booting now ". Then, he made a bootloop... And he don't start. I've made the b328 update for nougat with EMUI 5.0 ( Beta ). And, I wanted to return to marshmallow. Then, I've flashed the rom via the bootloader ( system.img, cust.img, boot.img, ect... ). And, when I restarted my p9 lite, he was stuck on " your device is booting now ". And that's how I'm stuck, because I can't do anything. I can't go to the recovery. And I can't go to the bootloader. I'm very stuck.
And, again, I'm sorry if my English is very bad.
Thank you !

NewShield_ said:
Hello,
Thank you for helping me .
I'm sorry if my English is very bad, but I'm French.
My phone is stuck at " your device is booting now ". Then, he made a bootloop... And he don't start. I've made the b328 update for nougat with EMUI 5.0 ( Beta ). And, I wanted to return to marshmallow. Then, I've flashed the rom via the bootloader ( system.img, cust.img, boot.img, ect... ). And, when I restarted my p9 lite, he was stuck on " your device is booting now ". And that's how I'm stuck, because I can't do anything. I can't go to the recovery. And I can't go to the bootloader. I'm very stuck.
And, again, I'm sorry if my English is very bad.
Thank you !
Click to expand...
Click to collapse
Hello,
I will move your thread to correct section, the experts there might be able to assist you.
Regards
Vatsal,
Forum Moderator.

the fix
NewShield_ said:
Hello,
Thank you for helping me .
I'm sorry if my English is very bad, but I'm French.
My phone is stuck at " your device is booting now ". Then, he made a bootloop... And he don't start. I've made the b328 update for nougat with EMUI 5.0 ( Beta ). And, I wanted to return to marshmallow. Then, I've flashed the rom via the bootloader ( system.img, cust.img, boot.img, ect... ). And, when I restarted my p9 lite, he was stuck on " your device is booting now ". And that's how I'm stuck, because I can't do anything. I can't go to the recovery. And I can't go to the bootloader. I'm very stuck.
And, again, I'm sorry if my English is very bad.
Thank you !
Click to expand...
Click to collapse
the method to fix this is to create a folder on the root of the sd card called DLOAD then put the stock huawei uppdate.app in the folder then shut down and hold volume up, down and the power button at the same time and it will flash the stock firmware, then shut down and boot recovery then wipe user data, next cache then davlik cache then, reebot and give it time to boot.

hellpp
i heave same problem but i cant shut down same and same. i hold all vol up vol down with and without power but same. YOU DIVACE HAS BEEN UNLOCKED AND CANT BE TRUSTED
TO LEARN MORE VISIT.......SITE
YOUR DEVICE IS BOOTING NOW

mendja said:
i heave same problem but i cant shut down same and same. i hold all vol up vol down with and without power but same. YOU DIVACE HAS BEEN UNLOCKED AND CANT BE TRUSTED
TO LEARN MORE VISIT.......SITE
YOUR DEVICE IS BOOTING NOW
Click to expand...
Click to collapse
Did you try wating till the battery is fully discharged?

xDavi01 said:
Did you try wating till the battery is fully discharged?
Click to expand...
Click to collapse
yes am weathing but when a plug eny of cable come on seame
YOU DIVACE HAS BEEN UNLOCKED AND CANT BE TRUSTED
TO LEARN MORE VISIT.......SITE
YOUR DEVICE IS BOOTING NOW
this is end of my phone

Hmmm.. it looks like it's trying to boot into recovery, but, probably it's a corrupted recovery: when you flash a corrupted recovery and it tries to boot into it, it'll be stuck in "Your phone is booting up etc...". I experienced that about a week ago but to get my phone working again, i just copied b161 in my external sdcard in the folder "dload". Then i inserted the ext sd in my phone and i held Power Button for about 10 seconds and my phone shut down. Then i held Power Button + Vol Up + Vol Down and popped up the update screen. That's how i managed my phone to get it work again, hope this helps you

xDavi01 said:
Hmmm.. it looks like it's trying to boot into recovery, but, probably it's a corrupted recovery: when you flash a corrupted recovery and it tries to boot into it, it'll be stuck in "Your phone is booting up etc...". I experienced that about a week ago but to get my phone working again, i just copied b161 in my external sdcard in the folder "dload". Then i inserted the ext sd in my phone and i held Power Button for about 10 seconds and my phone shut down. Then i held Power Button + Vol Up + Vol Down and popped up the update screen. That's how i managed my phone to get it work again, hope this helps you
Click to expand...
Click to collapse
dont help me that.....same and same
your device......
to learn.....
your device is booting now
I can not get no fastboot or anything else. no matter what ... pushing volume up or down with or without. all I tried no works

mendja said:
dont help me that.....same and same
your device......
to learn.....
your device is booting now
I can not get no fastboot or anything else. no matter what ... pushing volume up or down with or without. all I tried no works
Click to expand...
Click to collapse
That's really unusual... When you're stuck in that screen, there aren't a lot of ways to power off. The ways i know are hold Power Button or wait till the battery is fully discharged. By the way, you said that you tried discharging, but what happened when you connected the charging cable? Did the phone showed the boot logo (huawei, not the animated one) and then the triple choice menu?

xDavi01 said:
That's really unusual... When you're stuck in that screen, there aren't a lot of ways to power off. The ways i know are hold Power Button or wait till the battery is fully discharged. By the way, you said that you tried discharging, but what happened when you connected the charging cable? Did the phone showed the boot logo (huawei, not the animated one) and then the triple choice menu?
Click to expand...
Click to collapse
Now is discharged when i connect pc or charger for a second come huawei logo and come not triple choice but only one.

mendja said:
Now is discharged when i connect pc or charger for a second come huawei logo and come not triple choice but only one.
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Click to collapse
Can you send me a photo of your current phone screen?

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---------- Post added at 05:18 PM ---------- Previous post was at 05:15 PM ----------
mendja said:
Click to expand...
Click to collapse
---------- Post added at 05:19 PM ---------- Previous post was at 05:18 PM ----------
https://www.dropbox.com/s/432wwj90djiins2/DSC_0002.JPG?dl=0
https://drive.google.com/file/d/0B9uAuRN28d6PQnlLdUN2RVpZWFk/view?usp=sharing

Try to discharge it again, then right when you connect it to the charger, before the huawei's logo, instantly hold Power Button + Vol Up.

Nothing about pressing buttons does not work. whether it is possible to do something without key volume up Volume Down. because it not only does not help returns the same picture I tried 100 times

mendja said:
Nothing about pressing buttons does not work. whether it is possible to do something without key volume up Volume Down. because it not only does not help returns the same picture I tried 100 times
Click to expand...
Click to collapse
I think that maybe there's an internal problem with the buttons, because if there is an issue with the motherboard , it wouldn't even show you the screen where you're stuck (i'm not sure at all about it because i'm not an expert in theese things). How old is your phone? Maybe there's just some oxide under the buttons.

same thing happens to me phone is a week old - after i connect the charger after the battery drain i can go to software, but no keyboard present and cannot factory data rest. Discharging now again and will try to power up with the button combination.

mendja said:
Nothing about pressing buttons does not work. whether it is possible to do something without key volume up Volume Down. because it not only does not help returns the same picture I tried 100 times
Click to expand...
Click to collapse
Did you ever figure out how to fix this? I have the same problem now.
I tried flashing the latest twrp recovery from here:
https://forum.xda-developers.com/huawei-p9lite/development/twrp-t3588356
After it finished installing (fastboot didn't give me any Errors) my phone rebooted to the same screen you posted.
My phone keeps rebooting to the same screen no matter what button combinations I press. I also can't turn it off. Keeps rebooting. I'm now waiting for it to fully discharge (it was at 100%) and I will try to get it to boot into the three options menu.
I was trying to update my P9lite (currently VNS-L23C605B120) to Nougat VNS-L23C605B364 (latest found with HuaweiFirmwareFinder).

finnpuschmann said:
Did you ever figure out how to fix this? I have the same problem now.
I tried flashing the latest twrp recovery from here:
https://forum.xda-developers.com/huawei-p9lite/development/twrp-t3588356
After it finished installing (fastboot didn't give me any Errors) my phone rebooted to the same screen you posted.
My phone keeps rebooting to the same screen no matter what button combinations I press. I also can't turn it off. Keeps rebooting. I'm now waiting for it to fully discharge (it was at 100%) and I will try to get it to boot into the three options menu.
I was trying to update my P9lite (currently VNS-L23C605B120) to Nougat VNS-L23C605B364 (latest found with HuaweiFirmwareFinder).
Click to expand...
Click to collapse
You have to take the revolution recovery, because the TWRP Is made for Marshmallow, and if you flash a recovery made for Marshmallow in Nougat, the phone will not load correctly the files and will get stuck on this screen.
So you have to flash the Revolution recovery for the P9 Lite and flash it via Fastboot. You can find it here : https://forum.xda-developers.com/hu...ecovery-twrp-3-0-2-android-nougat-03-t3511937. Once flashed via bootloader, boot into this revolution recovery ( It's like TWRP, just different design ). And then, flash the ROM that you want.