Database Users

Help! black screen / broke phone ? i.e how do i fix through "download" mode

I got a new Galaxy S phone, im sorta new. It was working one minute, then the screen went black. Now when i turn it on it goes to the logo screen and galaxy s screen but then goes completely black and doesn't boot into the phone - the bottom 2 lights are on as well.
I can access download mode -- how do i fix this without losing too much stuff ? but I am way too new. Please help
I will donate money to a paypal account if you can help me

what model is it? where did you buy it from?

allotrios said:
what model is it? where did you buy it from?
Click to expand...
Click to collapse
i9000m from Bell in Canada
it just went black for no reason , not rooted or anything ...

Sorry mate, I am not familiar with the Canadian flavour of the phone so I am not sure where I could point you at and I don;t want to give you potentially bad advice. If you feel brave, you could check the developer boards. They have instructions about flashing the phone. To keep the most, I would think you should try not to repartitionm, and try flashing the same version of the firmware you are on now.

You have experienced the infamous internal sd card failure that affects our i9000m here in Canada.
All you can do is take it back for exchange or send in for repair. There is no way to fix this on your own.
Sorry for the bad news...
Sent from my GT-I9000M using XDA App

yiannisthegreek said:
You have experienced the infamous internal sd card failure that affects our i9000m here in Canada.
All you can do is take it back for exchange or send in for repair. There is no way to fix this on your own.
Sorry for the bad news...
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
Internal SD card error ? WTF ?
is this fixable if I can get into download mode ?

did a factory reset via download mode
seemed to fix it
should i get the phone replaced regardless ?
how do i know if it's an internal sd card issue ?

I'm experiencing a similar problem. Can you point me to the link(s) of how you did the factory reset via download mode?
Thanks

galaxy s3 imei help

i just bought a phone from a guy. i put my sim in it when i was buying it and it worked. i got home and the phone stopped working it said emergency calls only. i checked the imei inside the phone to the one that the phone reports when u press *#06# and they are different ?is there any way i can change the imei back to what it should be ?

sounds like you got ripped off, are you sure you got the same phone you tried and it wasn't switched without you noticing.

SimonCraddock said:
sounds like you got ripped off, are you sure you got the same phone you tried and it wasn't switched without you noticing.
Click to expand...
Click to collapse
yes phone is the same it was working.i did a factory reset on it. then it said emergency calls only.checked imei numbers and they are different. is there any way i can put the proper imei number back on it ? when i press power down and home it says custom binary download yes 4 counts ?

if you can install apps try 'nitrality' to see if theres a backup of the original EFS folder you can restore

SimonCraddock said:
if you can install apps try 'nitrality' to see if theres a backup of the original EFS folder you can restore
Click to expand...
Click to collapse
it says i need root to use the file i dont have root

Unfortunately it sounds like you got ripped off, I would go and demand your money back.

leerock360 said:
it says i need root to use the file i dont have root
Click to expand...
Click to collapse
Sorry pointed you to wrong app thats for the S2 I believe.
To do anything your going to need root, if you look in the General section there will be multiple threads on rooting using Odin.
http://forum.xda-developers.com/showthread.php?t=1671969&highlight=root
Root Guide
Sadly unless by pure luck there's a backup copy of your EFS folder saved to the device/sd card there's nothing I know of that can fix this other than sending it to a service centre.

[Q] i9500 Will Not Go into Download Mode and Other issues

Hello All,
I am having some issues here and the normally helpful Search feature isn't getting me anywhere today. I just bought an i9500 which was previously used on Tmobile. It is running 4.2.2 and was confirmed working just prior to me purchasing it. The problems began when I inserted my modified Straight Talk Sim card (which was being used in an Iphone 3gs prior and was cut to fit the S4). The phone recognizes the SIM but does not connect to a network. I tried all the recommended APN settings with no success. The SIM does seem to be unlocked because I can change APN settings.
That got me thinking that maybe I should make sure the phone is rooted before I trouble shoot any further. I tried to put the phone into Download Mode and use ODBIN to flash CW Recovery but without success. Hitting the Volume Down + Home Button (Middle Button) + Power Button takes me to a Factory Mode screen. That screen is un-readble to me as it seems to be in Korean or Chinese (my guess is Korean). I am able to get the phone into Recovery Mode using Volume Up + Power Button however.
Also, after installing the drivers and install Kies, nothing including ODBIn recognizes the phone. When I check in Device Manager (I am running Windows 7 64bit) everything except CDC Serial is installed correctly.
Questions:
- Is there another way to enter Download Mode
- Am I overlooking a step to get the computer to recognize the phone
- Is there something in particular when putting in the APN settings I must not forget to do?
Things Already Tried
Factory / Data Wipe
Clear Cache
Reboot Phone
Reboot Computer
Unistall / Reinstall Drivers
Different USB Cords and USB Locations on Computer
Use Recovery Mode to Update system with a Custom ROM
Any help or troubleshooting advice you can lend would be greatly appreciated.

themadarchitect said:
Hello All,
I am having some issues here and the normally helpful Search feature isn't getting me anywhere today. I just bought an i9500 which was previously used on Tmobile. It is running 4.2.2 and was confirmed working just prior to me purchasing it. The problems began when I inserted my modified Straight Talk Sim card (which was being used in an Iphone 3gs prior and was cut to fit the S4). The phone recognizes the SIM but does not connect to a network. I tried all the recommended APN settings with no success. The SIM does seem to be unlocked because I can change APN settings.
That got me thinking that maybe I should make sure the phone is rooted before I trouble shoot any further. I tried to put the phone into Download Mode and use ODBIN to flash CW Recovery but without success. Hitting the Volume Down + Home Button (Middle Button) + Power Button takes me to a Factory Mode screen. That screen is un-readble to me as it seems to be in Korean or Chinese (my guess is Korean). I am able to get the phone into Recovery Mode using Volume Up + Power Button however.
Also, after installing the drivers and install Kies, nothing including ODBIn recognizes the phone. When I check in Device Manager (I am running Windows 7 64bit) everything except CDC Serial is installed correctly.
Questions:
- Is there another way to enter Download Mode
- Am I overlooking a step to get the computer to recognize the phone
- Is there something in particular when putting in the APN settings I must not forget to do?
Things Already Tried
Factory / Data Wipe
Clear Cache
Reboot Phone
Reboot Computer
Unistall / Reinstall Drivers
Different USB Cords and USB Locations on Computer
Use Recovery Mode to Update system with a Custom ROM
Any help or troubleshooting advice you can lend would be greatly appreciated.
Click to expand...
Click to collapse
You have bought a fake, but extremely good chinese copy of the Galaxy S4.
There's a lot around and the thing that gives them away is not having download mode.
I would get a refund ASAP mate.

Obagleyfreer said:
You have bought a fake, but extremely good chinese copy of the Galaxy S4.
There's a lot around and the thing that gives them away is not having download mode.
I would get a refund ASAP mate.
Click to expand...
Click to collapse
Thanks for the reply. I am not sure that it is so easy to write off as a knock off. I also called Samsung who ran the IMEI and Serial and informed me that the phone was from Africa. (Even gave me the correct customer support number to call, albeit overseas) When I check the firmware version that also checks out. Also the writing in factory mode is almost surely Korean. At best we would have to call it a really incredible clone, but I doubt it.

Oh right well if Samsung ran the IMEI number and said it was official it could be You can put an EMEI number on a phone yourself though. That seems a bit far fetched to me though!
So weird that you can't enter download mode though.
Can you post a screen shot of the 'about phone' screen in settings?
And maybe download Antutu and check the system info on there mate
Sent from my GT-I9505 using XDA Premium HD app

Obagleyfreer said:
Oh right well if Samsung ran the IMEI number and said it was official it could be You can put an EMEI number on a phone yourself though. That seems a bit far fetched to me though!
So weird that you can't enter download mode though.
Can you post a screen shot of the 'about phone' screen in settings?
And maybe download Antutu and check the system info on there mate
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Great idea will do.

Obagleyfreer said:
Oh right well if Samsung ran the IMEI number and said it was official it could be You can put an EMEI number on a phone yourself though. That seems a bit far fetched to me though!
So weird that you can't enter download mode though.
Can you post a screen shot of the 'about phone' screen in settings?
And maybe download Antutu and check the system info on there mate
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Everything passed except is say Hardware scan:reject But it got a benchmark score of 12687. If this is a clone or fake, it might as well be real (of course it would be better if it had a download mode!)

themadarchitect said:
Everything passed except is say Hardware scan:reject But it got a benchmark score of 12687. If this is a clone or fake, it might as well be real (of course it would be better if it had a download mode!)
Click to expand...
Click to collapse
An Antutu benchmark score of 12687 is very low.
The Galaxy S4 easily gets 25000+

Obagleyfreer said:
An Antutu benchmark score of 12687 is very low.
The Galaxy S4 easily gets 25000+
Click to expand...
Click to collapse
Right 24000 min
Try CPU Z and you get everything in view about your inside device!
https://play.google.com/store/apps/...t#?t=W251bGwsMSwxLDMsImNvbS5jcHVpZC5jcHVfeiJd

maybe it is an official Samsung phone, just has some dodgy hardware that needs replacing... and if i am not mistaken that missing device driver only installs when the phone is put into download mode, mine took a while to search windows update site for a driver even though Kies was installed.

i think i´ve found the site where the fake is selling.
it can´t get into recovery mode --> ****ty chinese product. in this case it is from the philippines.
google it: sulit.com.ph

The same problem as said like you.
themadarchitect said:
Hello All,
I am having some issues here and the normally helpful Search feature isn't getting me anywhere today. I just bought an i9500 which was previously used on Tmobile. It is running 4.2.2 and was confirmed working just prior to me purchasing it. The problems began when I inserted my modified Straight Talk Sim card (which was being used in an Iphone 3gs prior and was cut to fit the S4). The phone recognizes the SIM but does not connect to a network. I tried all the recommended APN settings with no success. The SIM does seem to be unlocked because I can change APN settings.
That got me thinking that maybe I should make sure the phone is rooted before I trouble shoot any further. I tried to put the phone into Download Mode and use ODBIN to flash CW Recovery but without success. Hitting the Volume Down + Home Button (Middle Button) + Power Button takes me to a Factory Mode screen. That screen is un-readble to me as it seems to be in Korean or Chinese (my guess is Korean). I am able to get the phone into Recovery Mode using Volume Up + Power Button however.
Also, after installing the drivers and install Kies, nothing including ODBIn recognizes the phone. When I check in Device Manager (I am running Windows 7 64bit) everything except CDC Serial is installed correctly.
Questions:
- Is there another way to enter Download Mode
- Am I overlooking a step to get the computer to recognize the phone
- Is there something in particular when putting in the APN settings I must not forget to do?
Things Already Tried
Factory / Data Wipe
Clear Cache
Reboot Phone
Reboot Computer
Unistall / Reinstall Drivers
Different USB Cords and USB Locations on Computer
Use Recovery Mode to Update system with a Custom ROM
Any help or troubleshooting advice you can lend would be greatly appreciated.
Click to expand...
Click to collapse
please help me tooo...xda Hi,I'm having the same download mode issue as i know my GS4 GT-I9500 is a fake and i get only factory mode when pressing the combo keys,Do we have any possible alternatives as it looks like we need download mode for rooting,cwm installation etc; so please help.

Arjunbalan said:
please help me tooo...xda Hi,I'm having the same download mode issue as i know my GS4 GT-I9500 is a fake and i get only factory mode when pressing the combo keys,Do we have any possible alternatives as it looks like we need download mode for rooting,cwm installation etc; so please help.
Click to expand...
Click to collapse
Fortunately you cannot enter in download mode, because if you could, you would brick your phone trying to flash a rom from a device into a rather different device.
Enviado desde mi GT-P7510 usando Tapatalk 2

jaswinky said:
Fortunately you cannot enter in download mode, because if you could, you would brick your phone trying to flash a rom from a device into a rather different device.
Enviado desde mi GT-P7510 usando Tapatalk 2
Click to expand...
Click to collapse
anyone found a solution to this?

Any Updates anyone
Hi Everyone,
Anyone has an update to solve this issue

If you can boot into /system, what´s the result of entering *#1234# into the dialler?
Do you run with stock or custom recovery?
When you install Kies, you don´t need to install any other drivers as they already come with Kies. If I understood correctly, you cut a mini-SIM so it fits the micro-SIM slot of the S4, right? Perhaps you need to go to your network provider and have the card changed for a newer one.

I have the same phone and there is a way to come in to the recovery menu. Hold down the Volume Up + Home + Power button then you get a reply of the green robot and the NO COMMAND, If you press the Home button again then the recovery menu opens.
If you want to ROOT this phone use the KINGO Android root program, its FREE , and its works fine.....

They got him
they got my father ith a fake also. anyone have a solution on this yet? all I want is been able to get into download mode or even recovery so I can flash a original firmware

themadarchitect said:
Thanks for the reply. I am not sure that it is so easy to write off as a knock off. I also called Samsung who ran the IMEI and Serial and informed me that the phone was from Africa. (Even gave me the correct customer support number to call, albeit overseas) When I check the firmware version that also checks out. Also the writing in factory mode is almost surely Korean. At best we would have to call it a really incredible clone, but I doubt it.
Click to expand...
Click to collapse
well, here's my experience with knockoffs, if you called samsung about the phone and they can tell you the original carrier of the s4, then its a real one, if it just shows up in their system as a phone, then 8/10 times its a fake, so just ask about the carrier specific of the phone first
---------- Post added at 10:51 PM ---------- Previous post was at 10:49 PM ----------
poldom77 said:
they got my father ith a fake also. anyone have a solution on this yet? all I want is been able to get into download mode or even recovery so I can flash a original firmware
Click to expand...
Click to collapse
if it's a fake, then it is impossible (unless there is a way that i don't know) to get into download mode yet alone download a firmware. I have been scammed many times, so I say this out of experience

poldom77 said:
they got my father ith a fake also. anyone have a solution on this yet? all I want is been able to get into download mode or even recovery so I can flash a original firmware
Click to expand...
Click to collapse
Mate you cannot do anything to flash an original firmware.
The hardware limitations wont let you.
If it is a clone, it shall run only the clone software.
Nothing more..
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.

Hi themadarchitect hru, ur this post is old maybe u got ur answers but i read it today it self coz im very junior here, but bit my search for fake or clone its saying, there is a app call GENUINE GALAXY u just download it from play stor n run, it will show u the results of ur phone.. N i think its for galaxy series, its work for me.. Im attaching one Screenshot here, thnks ?
Sent from my GT-I9500 using XDA Premium 4 mobile app

[Q] Invalid IMEI

Hello,
I bought a Samsung Note 3 and I did factory reset and now when I put my sim card it doesnt work it says "Invalid IMEI" I tried some number tricks for engineer mode ect. , but it says invalid imei.Can someone please help me?

Where did you buy it from, back of a truck?
Sent from my SM-N9005 using Tapatalk

dr.m0x said:
Where did you buy it from, back of a truck?
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
can you help me find a way to rewrite my imei cause I have it

besartlatifaj said:
can you help me find a way to rewrite my imei cause I have it
Click to expand...
Click to collapse
Sounds like your IMEI has been blocked, youmay need to revisit the shop/person you bought it from.

Qpst restores imei I did it on my s3
Sent from my SCH-I535 using xda app-developers app

besartlatifaj said:
can you help me find a way to rewrite my imei cause I have it
Click to expand...
Click to collapse
If you have it then find a repair shop with an octopus box, they can rewrite it.
Sent from my SM-N9005 using Tapatalk

No-one here will tell you how to do it with a step by step guide as it is illegal in most countries.
If the IMEI is blocked and you bought it from a shop then take it back...
If you bought from someone then you have a phone that's been reported stolen and/or has been replaced by insurance. Either of these thing can get you in trouble with he law as you are using stolen property (it is the insurance companies property if replaced under insurance).
Good luck. But seriously, I wouldn't stuff around with it as you may get in big trouble... Get your money back...

Hi.
It is weared that after a factory reset you lost your IMEI. this is written in the efs partition in the root of your phone and usually gets lost if u flash custom roms.
Have u unrooted your phone and install any rom right after that factory reset?
If u r rooted, install x-plorer and look if u have any backup of your efs folder. There are some methods to restore and first save your efs partition. That is the the place where your IMEI, ip, serial no, Bluetooth and wireless no. are written. Without this u can not use your phone with your network.
I had the similar problem with my s3 and very hardly restored my IMEI. On xda are a lot of methods about this, and on other forums. For me it took 2 weeks of searching and I finally did it with a method but at least I had a efs partition saved. There are methods how to do it if u do not have efs saved but not all will work.
Try this steps:
1.If u never rooted your phone u might go back to the shop for repair.
2.if u are rooted u can flash back the stock rom, stock recovery, use Triangle Away that u can find for free on xda to reset the counter of your device to 0 so u get back your warrantee and bring it back to repair.
3.if u want to try for your own just search on xda and in Internet(youtube) about restoring imei.
4.There is a guy from Poland that can restore it through team viewer for 10 euros,if your model do not require a special cable. U can find him on xda or I might give u link but I am not home yet.
5.there is a program to install on your Windows that allows you to rewrite your IMEI in the phone but if u write another imei is illegal. I could not do it just bcs my windows 7 do not recognize the ports in device manager so neither the program could not see the phone connected even if in my computer I could see it.
6.u may try to go to a normal repairing shop to restore imei. They have that cable and a small electronic device and with a click they restore it. In Bruxelles cost me 45euros but in London and US they say is about 10-20 DOLLARS or Pounds.
I wrote u a lot but let me know in which stage u r.
Sent from my GT-I9300 using xda app-developers app

[Q] Help! This phone is F*CkED! Any advice appreciated!

Ok. Im not even exactly sure where to start but im pretty sure someone tried to install a different rom on it and had no idea what they were doing. Here is what i know about the phone.
Galaxy S5
SM-G900F
G900F GSMH
Issues :
IMEI does not exist on the phone.
Volume down does not work (Cannot boot into recovery) I think its a firmware issue and not hardware (IE: the button works, but not detected, could be wrong)
SD Card not detected
Cannot connect to a PC to use ODIN (Doesn't detect it)
Dialer codes do not work, i think it has to do with the IMEI
Ok when i first got it i tried some program called EFS Backup and that is the only program i have got to interact with the phone (It restarted it, lol), also tried ADB, dont know much about it but tried to use it to boot into recovery.
It rebooted it.
Um. not really sure what else to include. Tell me and ill add it. ANY advice would be appreciated.
Of course my goal is to be able to activate and use the phone and install its original IMEI back on it. I know it will take quite a few steps but ANY help would be great.

You can boot into the phone right? Look in settings/general for developer options. If it isn't there scroll down to about phone. Click on baseband version until developer options are enabled and go in and make sure USB Debugging is turned on. That may be why Odin isn't recognizing the phone. It's worth a shot.
---------- Post added at 10:47 AM ---------- Previous post was at 10:46 AM ----------
Actually I think it might be build number that you need to click on multiple times.

You can buy a jig from eBay , just search eBay for "galaxy s5 jig" I've done this on all my galaxy phones, but haven't tried it on my s5 since it's still behaving well. While phone is off, with the battery inserted, connect the jig for a couple of seconds and it will immediately boot the phone straight in the download mode.

Thats not real samsung s5, its a clone, like hdc s5 legend

If it is a clone then nothing on this site will do you any good.

Its easy to restore imei for mtk phone, no big deal

I've never done, all I know is that most programs and files here won't do any good on a clone.

Some answers to the help. Thanks!
Ok.
Metalfan78, i have tried that, but thanks for the advice.
Commodore 64, i looked into that, saw one for 5 bucks. I will probably order one to see if it works.
DaanIt, how can you tell a real Galaxy s5 vs a clone? i would love to know and would love to know whether this is real or not.

kalerido said:
Ok. Im not even exactly sure where to start but im pretty sure someone tried to install a different rom on it and had no idea what they were doing. Here is what i know about the phone.
Galaxy S5
SM-G900F
G900F GSMH
Issues :
IMEI does not exist on the phone.
Volume down does not work (Cannot boot into recovery) I think its a firmware issue and not hardware (IE: the button works, but not detected, could be wrong)
SD Card not detected
Cannot connect to a PC to use ODIN (Doesn't detect it)
Dialer codes do not work, i think it has to do with the IMEI
Ok when i first got it i tried some program called EFS Backup and that is the only program i have got to interact with the phone (It restarted it, lol), also tried ADB, dont know much about it but tried to use it to boot into recovery.
It rebooted it.
Um. not really sure what else to include. Tell me and ill add it. ANY advice would be appreciated.
Of course my goal is to be able to activate and use the phone and install its original IMEI back on it. I know it will take quite a few steps but ANY help would be great.
Click to expand...
Click to collapse
its a fake one ! in ABOUT > MODEL NUMBER it is supposed to show G900F not G900 only ! and secondly the imei sticker inside ...check the printing quality it clearily shows that its fake or clone one

ll_r1d0_ll said:
its a fake one ! in ABOUT > MODEL NUMBER it is supposed to show G900F not G900 only ! and secondly the imei sticker inside ...check the printing quality it clearily shows that its fake or clone one
Click to expand...
Click to collapse
LOL. i can edit the model number! I'm going to assume its not but i must ask anyway.. can anyone else edit that or just me? Also. How can i view the actual hardware specs in this phone to really see if its fake? it wouldnt have the exact processor and stuff in it would it?

Get an app called 'CPU Z'........
For my official 900F, it returns this information.......
If you can't get on to playstore, here's a link to the app from my Dropbox (don't worry, the app is free, so it's NOT warez)......
https://www.dropbox.com/s/jumgfr0n41v70lr/CPU_Z.zip?dl=0
Download it to pc/laptop, extract it (it's in a zip) copy it to a micro sd card, put the card in the phone and 'sideload' the app.....

i really think its fake. the main part of the phone i look at to tell its fake from the outside is the flash, if you see your flash it is a weird square orange flash. on other real Samsung phones the flash is a clear and little bit of orange inside. But its a very nice clone, if you want a note4 clone i can show you wear to buy one.

Install universal mtk drivers, use 'Mobileuncle mtk tools' from market for imei repair, use 'mtkdroidtools' for phone root, backup, etc.
Its easy to spot fake, clone led flash is different. Just compare it

kalerido said:
LOL. i can edit the model number! I'm going to assume its not but i must ask anyway.. can anyone else edit that or just me? Also. How can i view the actual hardware specs in this phone to really see if its fake? it wouldnt have the exact processor and stuff in it would it?
Click to expand...
Click to collapse
U cannot edit the model number and simply use CPU-Z to find the truth