Related
Free T-Mobile msg: Your usage has reached the data threshold for your rate plan this month. Your speed has been reduced for the rest of this billing cycle.
Anyone else hit this "threshold" ?
Sent from my SGH-T959 using XDA App
How can there be a threshold when it's advertised as unlimited service? You might consider a complaint to your states AG. Especially with elections coming up.
wow! you must tethering and d/l lots of porn or something. They will limit you after 10gbs. I think. With heavy usage I rarely go over 1gb.
thunderstruck! said:
How can there be a threshold when it's advertised as unlimited service? You might consider a complaint to your states AG. Especially with elections coming up.
Click to expand...
Click to collapse
From a T-Mobile store manager, please... read the fine print.
This is directly from T-Mobile.com
Android Unlimited Web*
Includes:
* Unlimited Web access
* Unlimited personal e-mail
*To provide the best network experience for all of our customers we may temporarily reduce data throughput for a small fraction of customers who use a disproportionate amount of bandwidth. Your data session, plan, or service may be suspended, terminated, or restricted for significant roaming or if you use your service in a way that interferes with our network or ability to provide quality service to other users. Some devices require specific data plans; if you do not have the right plan for your device, you may not be able to use data services. 3G coverage is available only in certain markets and on certain devices. Taxes, fees, and additional charges may apply. Domestic use only. See your data plan terms and T-Mobile's Terms and Conditions on T-Mobile.com.
You gotta love marketing and the fine print. Still 10 gb is a lot, and if you go over you get crippled service instead of fees.
thunderstruck! said:
How can there be a threshold when it's advertised as unlimited service? You might consider a complaint to your states AG. Especially with elections coming up.
Click to expand...
Click to collapse
It is unlimited service, they're not shutting his data down they are just slowing it down. No where does it say about unlimited 3G service. The only people who are reaching this are the ones tethering and even then they are most likely downloading music or movies.
Yea, I know. The thing is, it's either unlimited or it's not. They are saying both. You should not have to read any fine print, instead of saying unlimited in big letters it needs to say Android 10GB monthly Web. F*** the fine print.
There's actually a lawsuit going on about this: http://www.consumeraffairs.com/news04/2010/08/tmobile_suit.html
Unlimited isn't really unlimited. They just throttle your internet and make it run slower. How the hell do you pass 10GB of bandwidth? You must be tethering or downloading A LOT on it
It's marketing. How can you advertise a 10gb cap? You can't, some of us will understand the concept and will appreciate the forwardness of the carrier, but an average Joe will just get confused and will start asking questions which are not.needed as most average data users on Tmobile will not hit that cap. I am streaming Pandora at the gym 3 hours a day, sometimes tether, browse the web on 3g, I have etc to even get close to the cap.
Sent from my SGH-T959 using XDA App
thunderstruck! said:
Yea, I know. The thing is, it's either unlimited or it's not. They are saying both. You should not have to read any fine print, instead of saying unlimited in big letters it needs to say Android 10GB monthly Web. F*** the fine print.
Click to expand...
Click to collapse
Do you charged overages for using too much data? No. Can you not use your data if you go over 10GB? No. Its unlimited data, T-mobile puts that clause in there to cover themselves so if someone is abusing the service they can restrict them if need be.
rjwisniewski said:
From a T-Mobile store manager, please... read the fine print.
This is directly from T-Mobile.com
Android Unlimited Web*
Includes:
* Unlimited Web access
* Unlimited personal e-mail
*To provide the best network experience for all of our customers we may temporarily reduce data throughput for a small fraction of customers who use a disproportionate amount of bandwidth. Your data session, plan, or service may be suspended, terminated, or restricted for significant roaming or if you use your service in a way that interferes with our network or ability to provide quality service to other users. Some devices require specific data plans; if you do not have the right plan for your device, you may not be able to use data services. 3G coverage is available only in certain markets and on certain devices. Taxes, fees, and additional charges may apply. Domestic use only. See your data plan terms and T-Mobile's Terms and Conditions on T-Mobile.com.
Click to expand...
Click to collapse
Hey, store manager, don't get so cocky, and try to throw contract statements in peoples face. I come from a family of attorneys, and just because something is stated in contract doesn't mean the consumer is wrong.
If a cell phone company runs advertisements on tv talking about their unlimited fast 3g, runs print ads talking about their unlimted fast 3g, has store reps advertise unlimited 3g to walk in customers, etc ... you get my point, the average person expects unlimited 3G, not edge. The law in all states specifically says there should be no ambiguity and ambiguity is based upon understanding from a resonable person. I'm resonable, and so are thousands of others who assume when they see advetisements for unlimited 3G, that means unlimited 3g!
I'm happy you have an understanding, but you also work for the company.
All it takes is 1 person, 1 person to fight t-mobile, start a class action law suit, and your pretty little statements are useless.
Now, going back to the person who got the t-mobile message. ARE YOU TETHERING? IF SO, YOU DESERVE TO BE KICKED OFF THE NETWORK FOR LIFE.
Well, he still has data access so I guess that makes it unlimited. I don't see anything unfair about it to be honest. I don't want my data access borked just because a bunch of kids are using their phones to download music and movies from the pirate bay all night.
When you see * it means there's some sort of caveat, and it pays to read to read the fine print.
Sent from my SGH-T959 using XDA App
r6kid said:
Free T-Mobile msg: Your usage has reached the data threshold for your rate plan this month. Your speed has been reduced for the rest of this billing cycle.
Anyone else hit this "threshold" ?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Curious .. are you using it for your daily internet use with tether?
Wow, I go over 10Gigs a month all the time... Internet at home got shut off here from roomate downloading movies off of bittorrent. I tether with it all the time, pandora, heck I even play battlefield on my ps3 with it...
Never got a message like that from t-mobile and hope I never do. I totally understand why they would do that though. Did this message come in the mail or via text message?
SamsungGalaxySVibrant said:
Hey, store manager, don't get so cocky, and try to throw contract statements in peoples face. I come from a family of attorneys, and just because something is stated in contract doesn't mean the consumer is wrong.
If a cell phone company runs advertisements on tv talking about their unlimited fast 3g, runs print ads talking about their unlimted fast 3g, has store reps advertise unlimited 3g to walk in customers, etc ... you get my point, the average person expects unlimited 3G, not edge. The law in all states specifically says there should be no ambiguity and ambiguity is based upon understanding from a resonable person. I'm resonable, and so are thousands of others who assume when they see advetisements for unlimited 3G, that means unlimited 3g!
I'm happy you have an understanding, but you also work for the company.
All it takes is 1 person, 1 person to fight t-mobile, start a class action law suit, and your pretty little statements are useless.
Now, going back to the person who got the t-mobile message. ARE YOU TETHERING? IF SO, YOU DESERVE TO BE KICKED OFF THE NETWORK FOR LIFE.
Click to expand...
Click to collapse
The only one cocky is you Mr. my dad is an attorney. It all depends on how you interpret "unlimited." Although his speed is crippled, he no doubt has unlimited data--as advertised. It is still via the 3g network. I personally see no legitimate grounds for any suit.
SamsungGalaxySVibrant said:
Hey, store manager, don't get so cocky, and try to throw contract statements in peoples face. I come from a family of attorneys, and just because something is stated in contract doesn't mean the consumer is wrong.
If a cell phone company runs advertisements on tv talking about their unlimited fast 3g, runs print ads talking about their unlimted fast 3g, has store reps advertise unlimited 3g to walk in customers, etc ... you get my point, the average person expects unlimited 3G, not edge. The law in all states specifically says there should be no ambiguity and ambiguity is based upon understanding from a resonable person. I'm resonable, and so are thousands of others who assume when they see advetisements for unlimited 3G, that means unlimited 3g!
I'm happy you have an understanding, but you also work for the company.
All it takes is 1 person, 1 person to fight t-mobile, start a class action law suit, and your pretty little statements are useless.
Now, going back to the person who got the t-mobile message. ARE YOU TETHERING? IF SO, YOU DESERVE TO BE KICKED OFF THE NETWORK FOR LIFE.
Click to expand...
Click to collapse
Uhm...What?
It is not advertised as unlimited 3g you should get that strait first. Your whole argument is flawed.
It is advertised as unlimited internet and indeed unlimited internet it is.
Is the op still receiving internet access through his phone? Yes.
Thus it is unlimited.
ARE YOU TETHERING? IF SO, YOU DESERVE TO BE KICKED OFF THE NETWORK FOR LIFE.
Click to expand...
Click to collapse
You have a very narrow view on things. For life? really?
All contracts have fine print. OP signed the contract so OP is abided by the contract. If he does not like it he can take this to court but ofcourse was OP breaking the contract? If the contracts states no tethering and the OP is tethering than the OP has no chance of winning.
Tmobile is not doing anything wrong here at all.
If they did however cut off his service or charged extra fees then Tmobile is wrong.
Why is everyone here rushing to tmobiles aid? Kicked off for life? Really? The OP never even said anything negative he just asked if anyone else got the same message.
You all realize tmobile makes plenty of cash right?
Everyone here has a point. Not everything has to be a flame war.
While it might be easier and even more profitable for them to only put this in the fine print they need to be ready to deal with the consequences of misleading consumers. Which I'm sure they are.
Texted While Driving
My concern is that if people star challenging this that we will end up with tiered pricing and hard caps similar to AT&T.
Sent from my SGH-T959 using XDA App
SamsungGalaxySVibrant said:
Hey, store manager, don't get so cocky, and try to throw contract statements in peoples face. I come from a family of attorneys, and just because something is stated in contract doesn't mean the consumer is wrong.
Click to expand...
Click to collapse
I am an attorney myself, and people really need to stop assuming it's a spectator sport. Any lawsuit over this issue is probably bull****, but who knows how it would actually come out - there's a heck of a lot of relevant background you would need to know. It's very difficult to predict. And if assholes with porn addictions or who use 3G data as a substitute for home internet start suing Tmo, we are very quickly going to end up with tiered data plans. Is that what you want?
But please people, stop speculating about lawsuits and holding forth on what the law is if you're not a lawyer. And no, having friends and family who are lawyers doesn't qualify you.
sl0play said:
Kicked off for life? Really? The OP never even said anything negative he just asked if anyone else got the same message.
Click to expand...
Click to collapse
Well, im no attorney but personally I think that's too lenient. I feel that anyone caught tethering should be buried up to their necks in mud and stoned to death, and left there for the crows to pick away the remains, and it should be broadcast via real-time web cam as an example to others who might try the same.
If the offending party were to admit guilt only then would there be some leniency, and they would be sentenced to life in prison.
And by life I mean they put you in the cell and weld the door shut.... and that's that. No clothes, no blankets, just a blackberry curve with edge connection.
I'm from the old school.
Tmo for life, bro!
;-)
Sent from my SGH-T959 using XDA App
ok, so i work for tmobile and i spoke to the tmobile vice president yesterday when he came in for a visit, and yes its true, the 5 gig limit to data service will be applied, once you go over 5 gig you will be throttled down to edge connection until your following month and also tethering will now be available as a feature which will cost 15 dollars a month, this will all go official real soon, so everyone who has been tethering on the side, sorry
What do you mean by that last line?
Bbe1367 said:
also tethering will now be available as a feature which will cost 15 dollars a month, this will all go official real soon, so everyone who has been tethering on the side, sorry
Click to expand...
Click to collapse
This is worse news for me by far. I tether only now-and-then, but I do use it, and I'd hate to have to pay extra for the few times I do...even though, yes, other carriers currently charge.
This sucks! Well they are a business so I understand them charging for tethering but changing the cap to 5gb is pointless since tethering requires 15 bucks a month extra...
Sent from my T-Mobile G2
I wonder if this applies to nexus one owners. I have had tethering for months on my nexus one have never neared the data cap. Why would I start paying monthly for a feature that I can get for free on my nexus one or for a 1 time fee from the app market for my G2?
Pretty sure that when I signed up for service, I signed up for unlimited data and when I bought my phone, it advertised HSPA+ speeds. So if my phone can only do HSPA+ speeds for a while and T-Mobile wants to try to act like the internet is a depleteable resource. I will be returning my phone and cancelling all of my family's lines and finding a new carrier.
Wraith272 said:
and T-Mobile wants to try to act like the internet is a depleteable resource.
Click to expand...
Click to collapse
Air interface bandwidth is [a limited resource].
Wraith272 said:
Pretty sure that when I signed up for service, I signed up for unlimited data and when I bought my phone, it advertised HSPA+ speeds. So if my phone can only do HSPA+ speeds for a while and T-Mobile wants to try to act like the internet is a depleteable resource. I will be returning my phone and cancelling all of my family's lines and finding a new carrier.
Click to expand...
Click to collapse
Any of those carriers you switch to will have an even more expensive tethering fee. Best thing to do at this point is to root. I use my nexus when I want to wifi tether.
Sent from my T-Mobile G2 using XDA App
Wraith272 said:
Pretty sure that when I signed up for service, I signed up for unlimited data and when I bought my phone, it advertised HSPA+ speeds. So if my phone can only do HSPA+ speeds for a while and T-Mobile wants to try to act like the internet is a depleteable resource. I will be returning my phone and cancelling all of my family's lines and finding a new carrier.
Click to expand...
Click to collapse
It sounds good and all but be sure to compare. Tmobile has a "fair" usage clause. They base what is fair usage on what the average data usage across the network is or something very similar to that. They never charge more for going over the cap, they just slow you down.
I'm guessing that they will make the tethering official and roll out the OTA at the same time.
Sent from my T-Mobile G2 using XDA App
The majority of smartphone users likely don't crest 5GB usage. Those who do continue to have unlimited access at a slower speed. If this is unacceptable to them, they are free to terminate their accounts. As a moderate dataplan user, I'm perfectly fine with that, since in an unlimited scheme, moderate users are basically subsidizing the few outlier heavy users.
I was fine with the 5gb reduction too but charging another 15/month on the "unlimited data" plan to tether? 45/month seems excessive. Need some new perspective.
the cap is for web connect data plans, not for the unlimited plans connected to cell phones
jashsu said:
The majority of smartphone users likely don't crest 5GB usage. Those who do continue to have unlimited access at a slower speed. If this is unacceptable to them, they are free to terminate their accounts. As a moderate dataplan user, I'm perfectly fine with that, since in an unlimited scheme, moderate users are basically subsidizing the few outlier heavy users.
Click to expand...
Click to collapse
You do realize that once there are no more heavy outliers, you become the heavy outlier. When T-Mobile lowers the cap again to below your data usage, I guarantee you'll be the first to complain.
What? Tethering won't be free? Sad face...
Sent from my T-Mobile G2
How are they gonna block stuff like PDAnet from being used? heck Id rather pay for their full version than to pay a monthly fee for 2 years..
Iphone tethering is only 10$.. I dont beleive it til i see it. Im thinking it will be free but just capped at 5gb before they throttle to stop people from abusing it
Bbe1367 said:
ok, so i work for tmobile and i spoke to the tmobile vice president yesterday when he came in for a visit, and yes its true, the 5 gig limit to data service will be applied, once you go over 5 gig you will be throttled down to edge connection until your following month and also tethering will now be available as a feature which will cost 15 dollars a month, this will all go official real soon, so everyone who has been tethering on the side, sorry
Click to expand...
Click to collapse
are you saying the 5GB cap will apply to customers on contract (and grandfathered customers free of contract) as well as prepaid customers? - the way that news release is worded, it appears to only apply or refer to prepaid customers.
any clairification appreciated
krayshunist said:
You do realize that once there are no more heavy outliers, you become the heavy outlier. When T-Mobile lowers the cap again to below your data usage, I guarantee you'll be the first to complain.
Click to expand...
Click to collapse
There will always be heavy outliers in a chart of users (whether in 1990, 2010 or 2100). The important question is whether the bar is above or below the average. Realistically speaking the bulk of those exceeding 5GB are probably tethering (I don't actually agree that tethering should be separate from the phone access, but that's a different discussion), so with the $15 tethering fee it might move the curve back even further under 5GB.
Well, I just checked my month use on t-mobile's website and looks like i only used 1.7 GB for the whole month. Not bad since most of my heavy downloading is done through my residential internet connection anyways. I don't think that I'll ever reach 5GB..
I'm not worried.
Can they just knock us off from a 10gig soft cap to a 5gig? Isn't there a grandfather clause kinda thing?
Besides, how would they know if i tether using pdanet. My data usage doesn't reflect how its being used.
So this is what it's come to...
http://phandroid.com/2010/11/01/t-mobile-launches-200mb-data-plan-and-tethering-add-on/
15 dollar for the right to tether. Still 5gb cap!!!
More like 5gb crap!
ntellegence said:
So this is what it's come to...
http://phandroid.com/2010/11/01/t-mobile-launches-200mb-data-plan-and-tethering-add-on/
15 dollar for the right to tether. Still 5gb cap!!!
More like 5gb crap!
Click to expand...
Click to collapse
like anyone here is going to buy that tethering plan...lol a data plan is enough to pay for..just use it
You laugh...if they pull a sprint you hit 5gb you are tethering. You will pay. No tethering is in our contracts I believe.
They can do deep packet inspection from their network to detect tethering. Doesn't mean they will.
Even though TM has the 5GB cap, once a customer reaches the cap, TM has the option to throttle the speeds depending on the customer's past usage. But TM won't charge an overage fee like the other carriers.
I've thought about this after I saw the press release yesterday and was wondering if they weren't going to institute the soft cap for people that are buying the tethering. If that was the case, I may actually pay up and ditch my home internet or go to an economy plan just so my wife can surf. If they are still enforcing the cap for people buying the tethering plan, this is total crap.
dattaway said:
They can do deep packet inspection from their network to detect tethering. Doesn't mean they will.
Click to expand...
Click to collapse
LOL. Trust me, unless a LOT has changed in the past 2 years.... deep packet inspection won't be happening any time soon.
For the most part, it is all cell phone companies can do to keep their sites working properly while slowly expanding service.
I'm not saying it won't ever happen... but we are still a few years from it making financial sense for them to dedicate resources to reading the user-agent on your http requests
Tarzanman said:
LOL. Trust me, unless a LOT has changed in the past 2 years.... deep packet inspection won't be happening any time soon.
For the most part, it is all cell phone companies can do to keep their sites working properly while slowly expanding service.
I'm not saying it won't ever happen... but we are still a few years from it making financial sense for them to dedicate resources to reading the user-agent on your http requests
Click to expand...
Click to collapse
I find the trend towards cap + tethering fee quite offensive. A tethering fee with unlimited data makes some kind of sense, but when you're only getting 5GB regardless it seems horribly anti-consumer.
We can observe that, e.g., AT&T hasn't made an effort (at least, not a successful one) to crack down on tethering, and we can hope that the same is true for T-Mobile. But it doesn't change the fact that this is a horribly annoying move from a carrier that I used to think had the most pro-consumer policies in this country.
If it comes to it, I'll route through a VPN when tethering to avoid detection before I'll pay this fee.
JeremyNT said:
I find the trend towards cap + tethering fee quite offensive. A tethering fee with unlimited data makes some kind of sense, but when you're only getting 5GB regardless it seems horribly anti-consumer.
We can observe that, e.g., AT&T hasn't made an effort (at least, not a successful one) to crack down on tethering, and we can hope that the same is true for T-Mobile. But it doesn't change the fact that this is a horribly annoying move from a carrier that I used to think had the most pro-consumer policies in this country.
If it comes to it, I'll route through a VPN when tethering to avoid detection before I'll pay this fee.
Click to expand...
Click to collapse
As has been stated MANY TIMES now, unlike other providers, all T-Mo will do if you hit the 5gb "cap" is slow the connection down, not cut you off or charge you up the wazoo, so it's not really capped
RobBull69 said:
I've thought about this after I saw the press release yesterday and was wondering if they weren't going to institute the soft cap for people that are buying the tethering. If that was the case, I may actually pay up and ditch my home internet or go to an economy plan just so my wife can surf. If they are still enforcing the cap for people buying the tethering plan, this is total crap.
Click to expand...
Click to collapse
Your 5GB cap still applies while tethered. Download 100MB of slacker on your phone, then tether to your PC to download 100MB of porn, and you just used 200MB of your allotment (although you had an arguably fun time doing so).
That said, I don't see why a single person in this forum would be concerned. None of the rooted roms will have the tethering feature blocked anyways. So T-Mobile won't know the difference.
Oh, and for what it's worth, I hit 5GB a few days ago and will theoretically be capped for another few days.
You don't wanna get capped.
JeremyNT said:
I find the trend towards cap + tethering fee quite offensive. A tethering fee with unlimited data makes some kind of sense, but when you're only getting 5GB regardless it seems horribly anti-consumer.
We can observe that, e.g., AT&T hasn't made an effort (at least, not a successful one) to crack down on tethering, and we can hope that the same is true for T-Mobile. But it doesn't change the fact that this is a horribly annoying move from a carrier that I used to think had the most pro-consumer policies in this country.
If it comes to it, I'll route through a VPN when tethering to avoid detection before I'll pay this fee.
Click to expand...
Click to collapse
I really despise the attitude that any additional charges automatically equals "anti-consumer". T-mobile is not anti-consumer. No corporation with individual customers is anti-consumer. These networks have every NEED and RIGHT to charge for data services, and charge in such a way encourages moderate consumption. If any single carrier implemented a 15$ unlimited data+tether plan, the flood of consumers would bring the network to it's knees.
In reality, a plan which encourages moderate consumption over vast over gorging on data is entirely "pro-consumer" according to your terms, because it increases the likelihood of stability of the network.
And last of all, T-mobile doesn't have a cap. It's a throttle point. It's not a cap. Furthermore, T-mobile doesn't charge for data over the "cap". Other networks do. It encourages moderate consumption, it protects itself from zealous consumers, and DOESN'T charge overrages and extra fees. That sound pretty darn pro-consumer to me.
I don't mind the tmo 5gb "cap", it's reasonable and I've never come close to it. I also don't try to use the cellular network for bittorrent and such. I do stream audio and video over it a fair bit though. IMO, the tethering fee is retarded. It shouldn't matter what device I use 5gb of data on, only THAT I use 5gb of data. That said, it's probably in part to pay for the support of idiots that can't figure out how to use it. Customer support is EXPENSIVE compared to network time. People here will just use our root apps and such to do it, and they will likely never know. DPI can tell, but encryption will remove that issue. VPN is easy enough to set up.
Thegreatheed said:
In reality, a plan which encourages moderate consumption over vast over gorging on data is entirely "pro-consumer" according to your terms, because it increases the likelihood of stability of the network.
Click to expand...
Click to collapse
But that's not what a tethering surcharge is, when you're already capped at 5GB.
Pay per use? Fine. Charge for tethering when a plan's unlimited (I mean, really unlimited)? Fine, I can see that. But to both impose a 5GB limit (and don't kid yourself, you do not want to be throttled to dialup speeds) and to charge for tethering is just an arbitrary fee.
Mobile providers are dumb pipes, and that's how they should bill. I don't mind if they bill me for how many geebees of data I use, but I do mind when they bill me based on how I use that data.
Oh, and I realize that T-Mobile could be worse. There's a reason I'm still with them. But that doesn't mean that they're good, or that this policy doesn't negatively impact my perception of their pricing structure.
Do they have the right to do it? Sure they do. But it's a tactic that counts as a negative for me personally, so I'm more likely to switch to another carrier in the future if one has a pricing structure that I'm more comfortable with.
They aren't charging for "how" as much as they're charging for convenience. Tetherable smartphones undercut data stick sales and monthly data stick fees that road warriers used to pay. The fees are their way to make up for that loss.
does t-mobile have a dial code to check monthly data usage? like #674# for text?
I'm not sure if anyone else has experienced this "T-Mobile cap your bandwidth speed after 500mb on Unlimited Plan" but I feel their going to loose a few customers for this. How do other tmobile customers feel about this????
This defeat having an unlimited plan!!! I used 1.8gb of data over a three week period and T-Mobile cut my internet speed to lower than 200kb. This is Bullsh*t!!!
No i'm not making the numbers up, that's what the Tmo rep told me!!!!
klee2000 said:
I'm not sure if anyone else has experienced this "T-Mobile cap your bandwidth speed after 500mb on Unlimited Plan" but I feel their going to loose a few customers for this. How do other tmobile customers feel about this????
This defeat having an unlimited plan!!! I used 1.8gb of data over a three week period and T-Mobile cut my internet speed to lower than 200kb. This is Bullsh*t!!!
No i'm not making the numbers up, that's what the Tmo rep told me!!!!
Click to expand...
Click to collapse
It's not 500MB. It's 5GB. Big difference. Tmobile rep told you wrong and you shouldn't have been capped at 1.8GB. If they really capped it at 500MB it would make a smartphone worthless.
I found it a little ludicrous to but apparently they did cap it because I have decent signal and my internet it slow as hell. Oh yea they also sent me a message saying that i used to much data!!!!
Yeah it's 5GB, not MB...HUGE difference. Unless you are using the T-Zones hack...THEN it is indeed 500MB, and to which I say suck it up.
Then take your service to att where they will be very happy to charge you for using more than 2gb of data, but don't worry... It will be full speed!
Transcript
ME: I received a text message from customer care sating that :"Due to the amount of data you have used this billing cycle, your data speed will be slowed for the remainder of the cycle" I havent found anywhere in my contract that says i have a limit on the amount of data i can transfer before i hit some kind of penalty. I have an unlimited data useage plan...
~Marrianne W: You do have unlimited data on your account. What has happened it that due to the data you have used already during this month. When you try to access more data, it is just going to be slower, then it was at the beginning of the month.
~Marrianne W: Once your new bill cycle start, which is on the 20th of the month. It will be faster to download again.
ME: right, I'm not seeing anywhere in my contract that says my data speed will be slowed if i use over a certain amount of data
~Marrianne W: I do regret that you were not informed of this before.
ME: I am a databse developer and I am on the move all the time. part of the reason i got the phone and plan i did was so that i would be able to upload and download databases as needed while i am out of th eoffice
ME: what is this data useage limit that i am required to stay under to keep my connection speed?
ME: and where can i find this in my contract?
~Marrianne W: Once you reach 5GB then the speed slows down.
~Marrianne W: This is for everyone that has the data on their account.
ME: and there is no separate plan to remove this cap?
~Marrianne W: I do regret that there is now other data plan that is available to remove the cap.
~Marrianne W: All the unlimited data plan have a cap on them..
ME: so in actuality, you can download/upload as much as you want, as long as you dont break 5GB, then you are slowed to <60Kbps and you can barely browse the web...?
~Marrianne W: That is what happens. There are so many people using this. That we need to slow the downloads, for customer the customer that use it a lot.
~Marrianne W: I do apologize for any inconvience this may cause you.
ME: it would make far more sense to a) tell the customers this, and b) offer a separate plan for X $'s more to remove the cap. All that is happening now is that customers like myself that HAVE to use a mobile data connection now have to turn to an alternative provider.
Totally awesome I tell ya.
Dude, we have all known about this for at least a month, it's been talked to death. If you don't like it, then switch to another carrier, which all have caps at 2GB mind you, and they all also have MUCH more expensive unlimited plans.
I don't mind the 5gb cap. but I do mind the poor reception I been getting from T-mobile in Los Angeles.
klee2000 said:
I'm not sure if anyone else has experienced this "T-Mobile cap your bandwidth speed after 500mb on Unlimited Plan" but I feel their going to loose a few customers for this. How do other tmobile customers feel about this????
This defeat having an unlimited plan!!! I used 1.8gb of data over a three week period and T-Mobile cut my internet speed to lower than 200kb. This is Bullsh*t!!!
No i'm not making the numbers up, that's what the Tmo rep told me!!!!
Click to expand...
Click to collapse
Are you using your phone as a wireless router for internet service?
Ashasaur- i'm not using T-zones I'm on the unlimited plan, well the supposed to be unlimited bull plan.
djdanska- the point is they should inform me that the plan is limited before signing a 2 year contract for $30 dollars that they claim is unlimited. I would of preferred not paying anything at all than paying $30 a month for 2gb!!!! After 2gb the internet is useless if your paying for it!!
mechanix619- Sometimes but that is not the point I had less than 2gb for the month!!!
These phone providers are straight pimping their consumers. Plain and simple if they claim that the heavy users are bogging down their system well give us the rest of our damn money back, don't take our money if you can't commit.
I don't know about you all but 2gb of data is nothing for what our smartphones were meant for. The services alone on most of the applications we use stay running constantly. I might as well move to simple mobile where I get everything in one for $60 compared to $30 dollars extra for 2gb of data. Of course i'm expecting simple mobile internet to be slower but guess what I'm not paying for it.
Seriously, YOU STILL HAVE UNLIMITED DATA. Why don't you people understand this? T-Mobile has done NOTHING WRONG IN LIMITING YOUR SPEED. IF THEY CUT YOU OFF COMPLETELY BECAUSE YOU GO OVER THE CAP THEN YES THEY ARE IN THE WRONG. Unlimited data DOES NOT mean you will always recieve 3G speeds, it simply means that you have unlimited access to mobile internet service.
ashasaur said:
Seriously, YOU STILL HAVE UNLIMITED DATA. Why don't you people understand this? T-Mobile has done NOTHING WRONG IN LIMITING YOUR SPEED. IF THEY CUT YOU OFF COMPLETELY BECAUSE YOU GO OVER THE CAP THEN YES THEY ARE IN THE WRONG. Unlimited data DOES NOT mean you will always recieve 3G speeds, it simply means that you have unlimited access to mobile internet service.
Click to expand...
Click to collapse
Ok first of all they did do something wrong they cap my internet before 2gb. Secondly do you think it's worth paying $30 dollars for 2gb of data? Yes I do understand that the internet is not off but only the speed has been cut. But have you tried doing anything at 60kb?
Up to my darn Pandora software don't even run good on it, damn thing stop every second. I'm just saying wouldn't limited sound much better then unlimited?? The way they use unlimited is a lie because the internet is limited. Lets say even if you wanted to, do you know how long it will take to go over another 3gb going at 60kb? FOREVER!!!!
aryden said:
.....ME: it would make far more sense to a) tell the customers this....
Click to expand...
Click to collapse
Step 1: sign contract
Step 2: Use services
Step 3: get mad
Step 4: *****
Step 5: Read contract's fine print
Step 6: Feel sheepish
The data cap has been in your contract since the day you signed it.
I quote T-Mobiles Terms of Use:
We(T-Mobile) reserve the right to at any time limit a persons access to mobile internet services(TDMA, GPRS, EDGE, 3G, 4G) in accordance with their contract. These limits may include(s); Lower bandwith, lower overall data speeds, limited access at peak hours of service etc.
Seriously, go and read your contract and the TOS. It's all in there.
JCopernicus- can you please show me where in the contract I will be capped for going over 2gb please!!!! Have you notice I have not complained about 5gb? Another thing this is something new because I've had no issue in the past!!! So what ur saying is incorrect!!!
By the way how much is T-Mobile paying you???? Jus a joke lol!lol! Their still a thief 60kb are you for real!!!!! MetroPCS does better than this!!!!
klee2000 said:
JCopernicus- can you please show me where in the contract I will be capped for going over 2gb please!!!! Have you notice I have not complained about 5gb? Another thing this is something new because I've had no issue in the past!!! So what ur saying is incorrect!!!
Click to expand...
Click to collapse
It's in the contract, as posted above.
You haven't had an issue in the past because t-mo has always been crazy linient in regards to data services.
I can only assume their towers are getting gangraped between the HD7 and the 4G/G2 recently.
klee2000 said:
Ok first of all they did do something wrong they cap my internet before 2gb. Secondly do you think it's worth paying $30 dollars for 2gb of data? Yes I do understand that the internet is not off but only the speed has been cut. But have you tried doing anything at 60kb?
Up to my darn Pandora software don't even run good on it, damn thing stop every second. I'm just saying wouldn't limited sound much better then unlimited?? The way they use unlimited is a lie because the internet is limited. Lets say even if you wanted to, do you know how long it will take to go over another 3gb going at 60kb? FOREVER!!!!
Click to expand...
Click to collapse
If they cut you off at less than 2GB I would call Customer service and find out why when they have it published that you get throttled at 5GB. Escalate that **** up the chain of command if you have to. they shouldn't be capping you at 2GB. I would be pissed too.
I was sold unlimited access to the internet. That is how t-mobile explained it to me. Them slowing down my speed doesn't matter. I still have unlimited access to the internet. I have never heard t-mobile EVER mention having unlimited speed, and i've been with them since the voicestream days. They never made any guarantee of speed for your entire bill cycle. So, im going to still have to disagree on it being limited.
klee2000 said:
Ashasaur- i'm not using T-zones I'm on the unlimited plan, well the supposed to be unlimited bull plan.
djdanska- the point is they should inform me that the plan is limited before signing a 2 year contract for $30 dollars that they claim is unlimited. I would of preferred not paying anything at all than paying $30 a month for 2gb!!!! After 2gb the internet is useless if your paying for it!!
mechanix619- Sometimes but that is not the point I had less than 2gb for the month!!!
These phone providers are straight pimping their consumers. Plain and simple if they claim that the heavy users are bogging down their system well give us the rest of our damn money back, don't take our money if you can't commit.
I don't know about you all but 2gb of data is nothing for what our smartphones were meant for. The services alone on most of the applications we use stay running constantly. I might as well move to simple mobile where I get everything in one for $60 compared to $30 dollars extra for 2gb of data. Of course i'm expecting simple mobile internet to be slower but guess what I'm not paying for it.
Click to expand...
Click to collapse
While i don't like, but understand the speed limiting, i do think it may lead to more. If they can slow down my speed to whatever they limit it to, how hard would it be for them to have tiers, like how comcast does? Do you want 3 meg internet? 8 meg internet? 21 meg internet? Is that where this throttling thing may end up like? Different caps for different tiers? If i was talking about att, i would guarantee they would do it in a heartbeat, but would tmobile do something like that?
edit: I too was throttled today on my tmo dell mini netbook. Quick change of the apn and im back to full speed again! epc.tmobile.com can be throttled but apparently the old voicestream apn of internet2.voicestream.com doesn't yet. So, if your throttled, change your apn to internet2.voicestream.com and see if its better for you. If you do that on a phone and keep it that way, you will most likely need to mess with the mms settings because they are different with the internet2 apn. I could never get them to send with that apn.
The subject kinda says it all. I'm one of the lucky ones that got grandfathered in on big red's unlimited data plan.
My wife has been on at&t and she's tired of it. Her phone (Atrix 4G) is falling apart and she isn't thrilled with the phone offerings from at&t.
She loves the Razr M so I've been looking to get her added to my account. It would also save us about $30 per month for her not to be on at&t separately.
A few months ago it was still possible to add an individual line to an existing account, without affecting the primary account.
Now they force me to convert my primary line over to a share-all-your-money plan, which will mean I lose my unlimited data.
The thing is, I use, on average, about 2.5G of data. I'm not a heavy user and I know that. My wife isn't either so we could make due with 4GB.
So, I need some thoughts.
1) Keep my unlimited and sign my wife up for her own individual big red plan? (no savings per month, but happy wife)
2) Convert over to a shared data plan, and add line for wife. ($30/mo savings)
So, it comes down to this: is having unlimited data you don't really use worth the $30 in added cost?
One side of my brain says no, the other says yes.
I have been battling that same question. My answer was keep my unlimited data as long as I can. Why? With more and more things going towards the cloud my data usage is sure to go up in the future. So I'm thinking for then and not now. I don't think Verizon is doing this because the masses asked to share data as they would have us believe. Verizon seen data usage dramatically increasing in the future as well and is trying to get us to switch now when our usage is low. Now is when they can convince us we don't use much data.
Sent from my XT926
I was grand-fathered into unlimited data for a while, but then I started tracking my actual data usage and it was only about 1.5-2.0GB per month so I just switched over. The only time now where I would maybe want it back, is if I was using 4G has my home Internet connection and just using my phone as a mobile hotspot. I don't feel that would be reliable enough so I'm fine with it.
I have a feeling sooner or later Verizon will come up with some way to get those who are still on unlimited data and won't sign a new contract.
I would just get her a verizon pay as you go plan. Decent phones. Give your wife your phone and then make twelve monthly payments on yours?
I am almost certain if you keep calling back eventually you'll get someone to transfer you that can help. You can probably find a rep to finagle 29.99 4GB...
Sent from my DROID RAZR MAXX HD
THe only reason to a share plan is to get subsidized phone.
I have resigned myself to keep unlimited until they kick me off. I'll buy my phone retail if I have to.
If they kick me off I'll switch to Sprint.
Keep unlimited at all costs.
We use a combined 11-13GB on three lines.
I kind of split the difference. I stayed on the old voice plan but was able to get a subsidized phone upgrade by losing my unlimited data. I instead got a 5GB data plan and dropped unlimited texting and switched completely over the Google Voice (which I had been meaning to do). So I pay the same as a 2GB share everything plan but with 400 minutes of voice (not a problem for me) and 5 GB of data... I only ever use up till 3 GB so I have been considering lowering to 3 or 4GB and just paying the $10/GB overage on months that I go over.
So there is some room for negotiations when you talk to the tele sales folks. That's good to know!
-- Android: It's a UNIX thing. You wouldn't understand.
Keep it no matter what. NO MATTER WHAT. Even if you don't use the unlimited, you could sell it to a friend (someone trustworthy) who has a crappy home internet connection, and turn a hefty profit. Just give them the activated SIM card and they can put it in a mobile hotspot and easily beat ADSL speeds for less money and better reliability.
Seriously, you guys are making a huge mistake by giving up one of the last reasonable cellular data plans in North America; nay, the entire world.
Don't do it. Keep your unlimited. Set up a new account for a new phone if you have to. Pay retail on new phones if you have to. Sell your activated SIM to someone you trust who'll use the data for a huge profit. Do anything EXCEPT willingly give in to The Man and the fascist data plan, oops I mean the shared data plan.
Sent from my Motorola RAZR Maxx HD with Tapatalk 4
I wish I never got rid of mine. I switched to the 2gb plan when they first offered it to save money because I used about a gig a month. Now I have the 15gb plan.. Damnit
Sent from my PACMAN MATRIX HD MAXX
Howard forums has people wanting to do assumption of liabilities. Now I've never heard of someone selling their unlimited plan but that's only because most people that go the aol route are in contract, need out, and find people that really need unlimited.
I would not be advising someone to use the sim solely for home Internet. Yes it's unlimited but some use hundreds of gigs of data. This isn't good for others. You could also get caught.
The only reason I'm keeping my unlimited plan is because we have 2 smartphones and 3 feature phones. Always transfer upgrades to the feature phones and transfer new phone back. Why waste upgrade when feature phones are super cheap retail?
Sent from my DROID RAZR MAXX HD
jfriend33 said:
I would not be advising someone to use the sim solely for home Internet. Yes it's unlimited but some use hundreds of gigs of data. This isn't good for others. You could also get caught.
Click to expand...
Click to collapse
Few things:
1. You can consistently use between 50 and 75 GB per month and not get in trouble. Believe it or not there are people who use more than that and haven't been threatened with disconnection. But yes, if you download at 100% line capacity 24/7 you will get disconnected. Even 50 GB can be downloaded in an extremely short time (about 1 to 2 days depending on your LTE signal), leaving a lot of room for other users on the network.
2. Verizon is contractually prohibited by the FCC, which allows them to operate the licensed 700 MHz spectrum, from discriminating against a user because of that user's choice of device, which means you can either tether a smartphone or use a mobile hotspot, or even a USB modem, and they can't do anything against you based solely on your choice of device or they risk losing their operating license.
3. All of Verizon's towers will throttle your LTE speed down to a lower level (faster than 3G, but way slower than your LTE is capable of) if they identify you as a heavy data user AND the tower is 100% utilized. So they minimize data hogs' impact on other users by slowing them down when the tower is busy. Light or Occasional data users will be able to use the tower at full LTE speeds. When the tower isn't busy, well, why do you care if unlimited users are just using up spare capacity? That doesn't hurt anyone at all, and doesn't cost Verizon a penny, since all their back haul and peering is unmetered, so if they aren't 100% utilizing it they are actually paying for capacity that isn't being used, which is a waste.
I'm lucky that the tower closest to me at home is ALWAYS extremely under-utilized. I get fantastic speeds and no throttling, ever, at home. In the city I have seen close to 3G speeds on the LTE network due to saturation, which I am fine with. I still benefit from LTE's improved reliability and ping compared to 3G, so even if it's not 20 Mbps, I'm happy to have what I'm allowed. Verizon keeps me on a pretty long leash.
And no, I don't make the network worse for everyone else by using 70GB on an underutilized tower. 70GB over a month is not even a drop in a bucket to Verizon's back end infrastructure. I know some FiOS users who run multiple terabytes per month.
Sent from my Motorola RAZR Maxx HD with Tapatalk 4
I love my unlimited data and I'm definitely gonna keep it. If i like a new phone that comes out, ill just pay full price for it. I canceled my internet and cable at home because I have access to both thru my phone. I average around 150gigs a month and haven't seen a decrease in speed.
Sent from my DROID RAZR HD using xda app-developers app
I seem to have struck a nerve with someone and that was not my intention. You are probably used to having countless people advocating for verizon and following their rules. I am not one of them.
I was not aware that such policies were in place to protect the consumers. This is good to hear. I was under the impression that 4G devices weren't throttled (for the most part), even when on 3g and that only 3g devices were being throttled after heavy use. Verizon has obviously updated their guidelines so I need to read up on it.
I could not limit my home internet consumption to only 50 gigs. What is an average use anyway? I'm generally under 200 gigs. I am in areas where 4G is new and isn't that fast (under 10mbps, 3g tops off at 0.75) or in a big city where it's over utilized. I pay $20 a month for 50 mbps cable internet and that is a luxury many do not have.
Let's face it. We are lucky to have this unlimited plan. There are no guarantees on how much longer it will last. Just keep it, please?
Sent from my DROID RAZR MAXX HD
I switched from Sprint Unlimited to Verizon "share-all-of-your-money" (that's about right) plan. I had a real hard time letting go, but my wife and I have been on for 2 months now and it hasn't been a problem. We went with 4GB, and I initially thought it would be a problem, but we haven't even come close to 2GB yet. I mitigate that a lot by using WiFi as much as possible. Especially when I'm home, but also at work. I've also become a lot less bashful about asking for their WiFi password. What's the worst that could happen? They just say no. Many of them don't care though and don't give it a second thought. I also make the conscious decision to wait until I'm home to watch that YouTube video or what have you everyone one is clamoring about. I also used to tether my laptop to my phone and used that as my primary internet connection. Haven't needed to do that, so data consumption has gotten a lot less.
I haven't found it that difficult to live with a 4GB cap.
tech_head said:
THe only reason to a share plan is to get subsidized phone.
I have resigned myself to keep unlimited until they kick me off. I'll buy my phone retail if I have to.
If they kick me off I'll switch to Sprint.
Keep unlimited at all costs.
We use a combined 11-13GB on three lines.
Click to expand...
Click to collapse
And what happens when Sprint cuts off unlimited? I agree with the idea of voting with your wallet but in this case, I feel there needs to be an exception. Given the financial standing of Sprint atm, I can't see why any one would risk jumping to them. Plus if enough people follow suit like you, it is bound to bog down Sprint's network until they start to cap data plans to.
Xplorer4x4 said:
And what happens when Sprint cuts off unlimited? I agree with the idea of voting with your wallet but in this case, I feel there needs to be an exception. Given the financial standing of Sprint atm, I can't see why any one would risk jumping to them. Plus if enough people follow suit like you, it is bound to bog down Sprint's network until they start to cap data plans to.
Click to expand...
Click to collapse
They claim "unlimited forever".
What financial standing, they just got bought by SoftBank Mobile (Japanese).
They are building out their network and adding more LTE from their old iDEN spectrum, that and they bought Clearwire.
When Verizon makes me move from unlimited, I'll be jumping to Sprint.
tech_head said:
They claim "unlimited forever".
What financial standing, they just got bought by SoftBank Mobile (Japanese).
They are building out their network and adding more LTE from their old iDEN spectrum, that and they bought Clearwire.
When Verizon makes me move from unlimited, I'll be jumping to Sprint.
Click to expand...
Click to collapse
There is an old saying. Talk is cheap. I seriously doubt they will retain unlimited forever. I would ask for a contract and read that thing over and over and over again as I would not be surprised to see some sort of clause in there that they have the right to terminate the unlimited data at any time because they get greedy like ATT and VZW.
Finance wise, you're right. I forgot about the buy outs. They are in a much better position financially and network wise, but they are still in the early roll out stages making it to early to judge just how well the network upgrade will be in the end. I also haven't heard how involved SoftBank has been so far. Have they only put up the money while still letting the former Sprint execs run the company for the most part?
My wife and I both gave up our unlimited data. She gave up hers to upgrade and I just gave mine up to save money. We have 3 smart phones sharing 4GB. I was using more than 10GB every month myself on unlimited. But a little prudence and control and we have no problem. In fact our month is over next week and we haven't even used 2GB between three phones.
Sent from my DROID RAZR HD using Xparent Purple Tapatalk 2
I'd say to just do the math of what saves you more of the course of 2 yrs. If its cheaper in the long run by a significant amount to switch to the new plan and get a subsidized phone, and you can't foresee needing unlimited data, it just makes sense to switch. I personally am planning on keeping my unlimited plan while buying phones at full price due to highly fluctuating data usage.
Xplorer4x4 said:
There is an old saying. Talk is cheap. I seriously doubt they will retain unlimited forever. I would ask for a contract and read that thing over and over and over again as I would not be surprised to see some sort of clause in there that they have the right to terminate the unlimited data at any time because they get greedy like ATT and VZW.
Click to expand...
Click to collapse
Oh, they've already added that to the contract, effective July 1st. If you no longer qualify for a plan or they no longer support a plan, they can switch you to a new one. (Paraphrased, but close to a direct quote)
So glad I jumped ship from Sprint in May.
Sent from my DROID RAZR HD using Tapatalk 2