Related
Something odd I noticed a week or so ago. When my tab is charging, if I run my finger lightly along any part of the metal case, there's a REALLY faint "vibration" or "tingle", reminiscent of the feeling you get when you put one of those 9V square batteries on your tongue.
If I disconnect the charger then it stops, so I figured there must be some kind of short in the tablet somewhere.
But I finally found my multimeter this morning and tested it. There is absolutely no current in the casing at all. 0.000 volts. 0.0000 amps. Nada. Zip.
So what the hell IS it? I don't think it's the internal vibrator as I can't hear anything. Is anyone else getting this? It's strongest around the middle of the device, around where the Acer logo is on the back, but can only be felt on the metal parts, not the glass...
It might be an electro magnetic induction current, and the plastic is insulating the metal from earth - you are then providing the earth to make the circuit.
Where did you measure from and to with the multimeter? Try case to earth on another power socket, or case to earth with your tongue (wet, very conductive) (wet fingers if you's scared.. LOL).
I tried all the ways I can think of, including those, but there's nothing I can pick up with my meter. Alas, my scope is broke.
My wife can't feel it at all, but my kids can so I'm positive I'm not imagining it. It's not there when unplugged from the charger, there when plugged in.
BTW, generally, water is a very poor conductor of electricity, especially through the tongue as saliva has a pH of 7.5, which will insulate rather than conduct. You need water with a pH of <5 or >9 for decent conductivity.
Don't worry, I can feel the same vibration with my HTC Desire (which has a metal case, too), funny enough not with my A500, though. Not everyone can feel it, which either means not every device has that effect or not everybody can feel it.
True, but it's still better than dry skin, especially finger print tipped fingers.
Fluffbutt said:
True, but it's still better than dry skin, especially finger print tipped fingers.
Click to expand...
Click to collapse
Nope. With wet fingers (saliva or tap water) I can't feel the vibration at all, with dry I can. This tells me it MUST be electrical, but I'm damned if I can get it to register on my meter.
BTW, though I've not done much in the last 20 years, I originally trained as a microelectronics engineer, so I do know what I'm doing. I've never seen this in a device that DIDN'T register some kind of current flowing through it...
I've always been pretty sensitive to tiny electrical currents, so it probably IS some kind of short that my fingers are picking up, but can't get through the anodised coating on the metal back for my meter to read it. I AM getting a tiny reading of 0.003722 volts on the bare metal in the dock port, but my fingers sure shouldn't be able to pick THAT up!
Still, with no readable value on a meter, there's no way I'll be able to return it as the store just won't believe me, so I guess I'll live with it and just check it periodically.
I have exact the same thing, when the A500 is charging and I'm touching the case, it is vibrating a little.
I got my A500 since friday. I registered same vibration during the first charging. I don´t know what to do with it....
E.
Yeah I noticed this too. The list of quirks with this tablet just seems to grow by the day
i have the same issue before, i changed the power adapter from Acer and the problem solve. Their report log show 'electrical leaking'
I truly don't doubt what you say.
I honestly would've though that wet skin would be better than dry or skin-oil skin. Weird.
See if you can get a infinite resistance reading between the metal shell part and the dock port (like you should). I also suggest a separate test of the charger unit for leakages.
Maybe also test the charger port and the dock port for max resistance, charger port and skin as well.
OK, it's probably not dangerous (well, maybe not now..), but it IS bloody interesting!!
FloatingFatMan said:
Nope. With wet fingers (saliva or tap water) I can't feel the vibration at all, with dry I can. This tells me it MUST be electrical, but I'm damned if I can get it to register on my meter.
BTW, though I've not done much in the last 20 years, I originally trained as a microelectronics engineer, so I do know what I'm doing. I've never seen this in a device that DIDN'T register some kind of current flowing through it...
I've always been pretty sensitive to tiny electrical currents, so it probably IS some kind of short that my fingers are picking up, but can't get through the anodised coating on the metal back for my meter to read it. I AM getting a tiny reading of 0.003722 volts on the bare metal in the dock port, but my fingers sure shouldn't be able to pick THAT up!
Still, with no readable value on a meter, there's no way I'll be able to return it as the store just won't believe me, so I guess I'll live with it and just check it periodically.
Click to expand...
Click to collapse
Fluffbutt said:
OK, it's probably not dangerous (well, maybe not now..), but it IS bloody interesting!!
Click to expand...
Click to collapse
I really doubt it's dangerous, but it does indeed sound like there's leakage current on OPs tab. I've had similar experiences with e.g. some PC cases and there the problem was easily solved by making sure the case is well-grounded. Also had a washing machine that did the same, but as there's water involved I had to check it out properly and it was indeed a defect unit and had to be thrown out.
I get the same, both on the case, and when i run my finger over the glass, makes it tingle slightly, unplug the charger and wherever i touch its gone. perhaps from the screen getting the full V/amps from the charger?
I'm glad not to be the only one experiencing this so called "electrical leaking".
But it seems I am the only one who actually enjoys this feeling on my fingertip. Don't you?
pintness said:
I'm glad not to be the only one experiencing this so called "electrical leaking".
But it seems I am the only one who actually enjoys this feeling on my fingertip. Don't you?
Click to expand...
Click to collapse
!!!!!!!
If you try another part of your anatomy on the screen, DON'T post the video!!
LOL!!
;->
I get the same vibration but on the bottom edge of my a500 .....strange.....
Sent from my XT720 using XDA App
lol
My advice would be to *not* lick / taste your a500 while it is charging
me too
The cases is hot with respecs to earth. The adapter needs replaced.
Mine dont do that.
Sent from my A500 using XDA Premium App
I noticed this too when I first got my A500. I don't notice it anymore because I always have it in the Folio Case.
Hi everyone, I very recently purchased my brand new Desire Z. So far, I am really impressed with the software and general likability of the phone.
Although, having read too much about the Z hinge, it really makes me paranoid sometimes while handling the phone.
A few obervations and questions, which if someone with a few months of experience could respond to would put me at ease,
1. The Z hinge is surely loose, but doesn't worry me in general use. Although, I am scared it will get further loose with time, is that so?
2. The cable / ribbon running along with the hinge is not protected, is the wear and tear comparitively higher because of having no protection? Should I be budgeting in changing the ribbon every couple months?
3. Because of the hinge being loose and possiblity of the keyboard opening on a fall seems almost definite. Doesn't that put much more at stake on a fall comparitively? Fortuunately, mine hasn't fallen yet, but what's the experience you all have had with your devices falling on hard surfaces? Other than the scratches, that's not a problem. I am worried, the device will break in pieces if it falls!
4. For a little more peace of mind, are the hinges metal or plastic? I have read both on reviews and I can't seem to find a definitive answer to this one.
Thank you for taking out the time to read and respond with your experiences.
Sent from my HTC Vision
I've had mine since January and I've dropped it plenty of times. I have never had any problems with the keyboard, hinge, or ribbon cable.
After dropping my phone a few times my phone speaker went down... Had to replace them
Sent from my HTC Vision using XDA App
So it does seem like it is a sturdy device, or at least as sturdy as the other devices.
Any idea about the hinges, if its plastic or metal?
Thanks!
Sent from my HTC Vision
Fairly certain they're metal. I've dropped my caseless G2 several times but it's only dinged with no other damage.
Sent from my G2
don't know about the hinges if they are plastic or metal...
but i got it 5 months ago... dropped it plenty of times... and nothing happened... not even a scratch
these kind of phones are sturdy... unlike samsung phones (believe me, i had one)... it breaks into pieces...
———————————————
sent from a phone... 'nuf said
btw... justin bieber sucks
———————————————
don't worry about the hinge
d_gkal said:
don't worry about the hinge
Click to expand...
Click to collapse
+1, I dont get it, lot of discussion on this, but never I never had any problem with the hinge...
I know, lots of discussions on the hinge, but I guess its the placebo based on the early hands on the device. Although, I am getting much much more comfortable and relaxed about it.
In a nutshell, its a great device. Thanks everyone for endorsing it for me!
Sent from my HTC Vision
The G2/Desire-Z is one of the most rugged phones ever made, the only knock is that some people find that the hinge spring action gets loose (mine never has) - but if yours ever does, and you are comfortable taking your phone apart, you can replace the stock hinge spring in about 30 minutes, start to finish. - The part costs about $5 - Then it will be tight as hell like when new! (possibly tighter than new)
There is a great thread on this here on XDA complete with an HD video showing you an exact POV of the procedure being done in it's entirety!
The phone is quite sturdy overall. I had a stone thrown at my screen and no change whatsover.
Sent from my HTC Vision using XDA App
First half fall and its scratchless
Why I call it a half fall is, it didn't fall but it it lost my hand and hung from the charger and hit the side of the bed pretty harshly. The keyboard did open up though but luckily all's good - gave me a little more confidence on the device build.
Sent from my HTC Vision
Dropped mine a few times - the battery cover always seems to fall off when that happens. Few dents and scratches but nothing serious.
As for my opinion about build quality, personally I think it's pretty crap, due to the design of the hinge. I changed my first DZ for another, since the first one had a ridiculously loose hinge. The second one developed the same problem in 24hrs. It's not that that bothered me so much, but the fact the two halves were not held snug together by the spring, so touching or pressing on the touchscreen caused the top half of the phone to tap annoyingly on the bottom half.
Eventually I bodged this by sticking layers of electrical tape between the two halves. It's not visible in normal use, but I'm pretty annoyed that I had to do this to my (then brand new) phone. Good job nothing better with a keyboard has come out yet, cos if I tried to sell this thing then I'd get literally nothing for it.
The lacquer on my battery door started falling off after a couple of weeks. My physical camera button only works intermittently, but I won't send it away for repair because I don't know what software it will come back with - it's over a year since I rooted this thing, and I don't feel like researching the latest methods, or finding out that HTC have closed all current ways to root.
This phone does not have good build quality, in my opinion.
setspeed said:
Dropped mine a few times - the battery cover always seems to fall off when that happens. Few dents and scratches but nothing serious.
As for my opinion about build quality, personally I think it's pretty crap, due to the design of the hinge. I changed my first DZ for another, since the first one had a ridiculously loose hinge. The second one developed the same problem in 24hrs. It's not that that bothered me so much, but the fact the two halves were not held snug together by the spring, so touching or pressing on the touchscreen caused the top half of the phone to tap annoyingly on the bottom half.
Eventually I bodged this by sticking layers of electrical tape between the two halves. It's not visible in normal use, but I'm pretty annoyed that I had to do this to my (then brand new) phone. Good job nothing better with a keyboard has come out yet, cos if I tried to sell this thing then I'd get literally nothing for it.
The lacquer on my battery door started falling off after a couple of weeks. My physical camera button only works intermittently, but I won't send it away for repair because I don't know what software it will come back with - it's over a year since I rooted this thing, and I don't feel like researching the latest methods, or finding out that HTC have closed all current ways to root.
This phone does not have good build quality, in my opinion.
Click to expand...
Click to collapse
A better hinge would have surely made the phone much more sturdy. That's what has always scared me so far, but now that the phone is 2 months old now I have started to get more comfortable around it.
Milestone 3 or MyTouch Slide could be good contenders, I think.
Sent from my HTC Vision
Don't get me wrong, there is no other phone I'd rather have at this moment in time - but that's due to a lack of qwerty phones on the market, as opposed to the DZ/G2 being some sort of amazing quality :-/
The Droid 4 looks proper nice though, hopefully it'll get released worldwide. And Motorola won't lock it down like they have with every other phone they've released since the OG Droid... but the chances of that are basically zero.
setspeed said:
Don't get me wrong, there is no other phone I'd rather have at this moment in time - but that's due to a lack of qwerty phones on the market, as opposed to the DZ/G2 being some sort of amazing quality :-/
The Droid 4 looks proper nice though, hopefully it'll get released worldwide. And Motorola won't lock it down like they have with every other phone they've released since the OG Droid... but the chances of that are basically zero.
Click to expand...
Click to collapse
I totally hear you there.
So, all the current Motorola droids are locked and can't be upgraded to cm or other custom roms? Really!!
Sent from my HTC Vision
I have been VERY careless of my phone, dropped it probably close to 100 times some of them being quite bad, and the most I can see is a couple corners have SMALL little dents, often the keyboard does open when dropped but nothing happens after that... I'd be more worried if dropped WHILE open but chances are if the keyboard is open you're typing (and therefore have two hands on it) My spring is still as sturdy as when I first got it as far as I can tell.
setspeed said:
Dropped mine a few times - the battery cover always seems to fall off when that happens. Few dents and scratches but nothing serious.
As for my opinion about build quality, personally I think it's pretty crap, due to the design of the hinge. I changed my first DZ for another, since the first one had a ridiculously loose hinge. The second one developed the same problem in 24hrs. It's not that that bothered me so much, but the fact the two halves were not held snug together by the spring, so touching or pressing on the touchscreen caused the top half of the phone to tap annoyingly on the bottom half.
Eventually I bodged this by sticking layers of electrical tape between the two halves. It's not visible in normal use, but I'm pretty annoyed that I had to do this to my (then brand new) phone. Good job nothing better with a keyboard has come out yet, cos if I tried to sell this thing then I'd get literally nothing for it.
The lacquer on my battery door started falling off after a couple of weeks. My physical camera button only works intermittently, but I won't send it away for repair because I don't know what software it will come back with - it's over a year since I rooted this thing, and I don't feel like researching the latest methods, or finding out that HTC have closed all current ways to root.
This phone does not have good build quality, in my opinion.
Click to expand...
Click to collapse
Lol and that's why I got the slide, I hate the hinge with a passion. I luckily got the slide and gave the G2 to my mom. The slide has an awesome build quality dispite the not so appealing look the quality is great.
I have dropped the G2 a couple of times but it had the rubber case on so nothing happen to it. Haven't dropped my slide so I can't compare
Sent from my myTouch_4G_Slide using xda premium
I had this since summer 2011. I did get a case (stays attached to the phone) for this phone and found the hinge very weak, it will slide out if I held it in at an angle. Then recently I removed the case and there was no problems with the hinge since, able to hold it at many angles without worrying it slip out.
Having put my phone with keys.etc all in one pocket I found there are scratches on the back of the case. I have dropped my phone a few times but no problems.
Ribbon is good, the hinges I believe is metal (perhaps, alloy or some sort).
I wouldn't worry about the hinge too much unless you plan to keep using the same phone for more than 3 years. HTC does also have a global 2 year guarantee (from day of purchase).
Sent from my HTC Vision using XDA App
I want to make sure my unit is not defective. When I plug headphones into the jack, they do not seem snug. They are kind of easy to pull out. They sound fine, but there is a lot of static sometimes. Has anyone noticed that the headphone jack on the S5 seems more loose than previous models? Thanks
got my s5 yesterday and my headphone jack is very sturdy I cant wiggle it even a little with stock headphones plugged in , have to use quite a buit of force to unplug it to , rogers here G900W
I know this is obvious but have you tried a different set of headphones? Mine sit in loosely until the last 2-3mm and then need very positive pressure to push in the last 2mm. Once in they are very tight and do not move at all, they do not come out loosely either. If yours do it on more than one set of headphone I would say it's faulty
MattMJB0188 said:
I want to make sure my unit is not defective. When I plug headphones into the jack, they do not seem snug. They are kind of easy to pull out. They sound fine, but there is a lot of static sometimes. Has anyone noticed that the headphone jack on the S5 seems more loose than previous models? Thanks
Click to expand...
Click to collapse
Sounds like you aren't plugging your headphones in all the way. There's a definite click when they're in all the way, the static you hear is because the headphones plug is moving around.
Hope this helps.
Like the other guy said make sure you plug it in all the way. The click at the end is the clue.
vanButton said:
Sounds like you aren't plugging your headphones in all the way. There's a definite click when they're in all the way, the static you hear is because the headphones plug is moving around.
Hope this helps.
Click to expand...
Click to collapse
jawmail said:
Like the other guy said make sure you plug it in all the way. The click at the end is the clue.
Click to expand...
Click to collapse
I was pushing it down all the way. I took my phone to Samsung and they tried other S5's and it was fine. Mine was defective. Mine was extremely loose. I'm glad I acted now, instead of waiting when it might be too late.
Yeah gotta go for that final clic
Sent with Galaxy S5 SM-900W8 Rooted LB
Loose fitting-replacement alternative?
Hey guys, I'm hoping someone here can help me with this problem. A few months back I tried to clean the headphone Jack on my s5 with a q-tip and one part of the inside gold piece bent outward, so I had to pry it back in with a paper clip so I'd be able to fit headphones in without the arm (or whatever piece it is) obstructing. Now, unless coincidental, my shure se215 headphones are fitting so loose that I can shake the phone hard enough to make the headphones fall out. And yes, I'm firmly pressing on to make sure it's all the way in and I've tried with a few different headphones. I really don't want to replace the headphone Jack and was hoping there was some way to maybe change the case and try to permanently fix a headphone extension onto the case to eliminate this problem. Any ideas or suggestions?!
from your description, it's a fair bet that one of the connectors is bent out of shape. The earphone socket is a sealed unit and therefore unrepairable. The only option is to replace the entire assembly.
As for your idea to permanently fix the earphones to the device.....not really practical unless it's your intention to turn a working phone into a media player....
Too much functionality is lost by having the earphones plugged in all the time.....
http://i.imgur.com/rVnFwJM.jpg
I had this problem since I got my S5 over a year ago, I've even sent it off for repair and they found nothing wrong (a load of rubbish) I compare to my friends S5 which is a later batch and his is snug and no static. I believe the issue is the contacts inside are not tight so they are only lightly touching the headphone jack. I managed to completely fix the static issue however by getting a cotton bud and thinning the cotton tip down a little so it fits inside the slot, then dip or spray the tip with Isopropyl alcohol, jam it in the hole as far as it goes and twist it around hard ( you might need to bend the cotton bud in order to twist it as it will be tight. I do this once every few months and it completely prevents the static issue from happening.
I can't stress highly enough that this is not a suitable repair method.
Speaking as someone who is more than familiar with electronics and components and circuitry, it is my informed opinion that this method has the potential to further damage the socket......The fact that so far in your case, this damage hasn't occurred is simply down to luck.
In that socket, there are 4 precision sprung contacts that do not react well to violent cleaning methods. 'Jamming' a cotton wool bud in the socket as far as it will go and twisting it around will (at some point) bend these contacts totally out of shape which will make the socket totally useless.....
Please don't do it, you WILL end up having to replace the socket.....
http://i.imgur.com/rVnFwJM.jpg
I must be really lucky. My headphone jack is working just fine; I have been using it for over a year now.
seenee_ said:
I must be really lucky. My headphone jack is working just fine; I have been using it for over a year now.
Click to expand...
Click to collapse
Nah....lol.....
You're one of the majority of unaffected owners though......
It's just a shame that Samsung (along with every other OEM) seems to be unable to get rid of these faults entirely....
http://i.imgur.com/rVnFwJM.jpg
That's the solution
vanButton said:
Sounds like you aren't plugging your headphones in all the way. There's a definite click when they're in all the way, the static you hear is because the headphones plug is moving around.
Hope this helps.
Click to expand...
Click to collapse
The headphone jack looked like it was plugged all the way in, but it wasn't. I gave it a little extra pressure and I could definitely feel a click when it was inserted properly. Thank you.
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
https://www.youtube.com/watch?v=gT2urkUsSiM
Seriously though, mine is fine.
I hadn't noticed, so I plugged in my headphones, wiggled the connector and could see a tiny bit of movement. Plugged them into my Z1, and see the exact same amount of movement.
Non-issue, at least for me!
LadFromWales85 said:
I hadn't noticed, so I plugged in my headphones, wiggled the connector and could see a tiny bit of movement. Plugged them into my Z1, and see the exact same amount of movement.
Non-issue, at least for me!
Click to expand...
Click to collapse
I'm not talking about tiny movement- I have compared with a Note 3 and a Note 10.1, as well an IPad, and while there is very minor movement., the jack feels firmly held in place. This is not the case on the Z3C. I wish I had filmed the issue before sending it back, but didn't think there would be any issue with a refund as to me it was clearly not standard.
Ross_ntu said:
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
Click to expand...
Click to collapse
Well, I didn't notice any movement in my Z3c until after a couple of weeks my music kept pausing. Upon further inspection it seems that any movement in the headphone jack causes my Z3c to connect/disconnect the headphones. Today, over a matter of minutes, this degraded and my headphones are now unusable as the slightest movement causes my headphones to connect/disconnect. I'm really not happy with this and expect a phone to be built to last more than two weeks.
Film it, want to compare
Sent from my D5803 using XDA Free mobile app
Ross_ntu said:
First post here, and it's a slightly negative one so apologies. I got my Z3C last Thursday, set it up over the weekend, and thought everything was great. Then I noticed that there was significant play when I put my headphones in - basically the headphone jack could wobble around. I have owned lots of different items with 3.5mm ports in and none have ever felt like this-when inserted it felt like the bottom of the jack was able to move around. To be fair the sound does not seem effected-no distortion etc.
So I packaged it up, thinking it was clearly defective, and sent it back to Clove, who to be fair had been good up until that point. They received it today and have emailed me to say that they have looked at three other Z3Cs and they are all the same.
I contacted Sony tonight and they say that there shouldn't be significant moment, but I wanted to check here- has anyone noticed significant movement from the headphone jack when plugged in? I am annoyed that I could well end up with a phone that I am not happy to keep, but that I would feel uncomfortable selling on as in my eyes it is faulty.
Thanks for any advice/experiences you can share.
Ross
Click to expand...
Click to collapse
Mine moves also back-forth, left-right while on my iPhone it is solid. But I don't see your issue, if it's a defect (and not by design) then you have a two years warranty
Why send it back now? As long as the sound is good?
I've notice a tiny play in mine too but I believe that its cuz the waterproof. There is a plastic stuff inside and that make move the eraphone jacks
I can confirm the slight movement on my Z3C's headphone jack too. And yes, there's some sort of plastic jacket inside the jack, this what makes the headphone plug wobble. It's a non-issue, pretty sure it's part of the waterproofing design.
difto said:
if it's a defect (and not by design) then you have a two years warranty
Click to expand...
Click to collapse
But what if I've rooted it already?
I checked a z3c, z3 and a z2 at a store today, z3c has the most play of them all, z2 is the most stable. Really that is the only part of the z3/z3c that feels cheap and badly made.
This is part of the "waterproofing design", but i suspect that it is a faulty design and this gap is actually responsible for the many water damaged z3c phones. People report that they just submerged it for a minute or two in fresh water (under a tap, or it fell in a toilet... lol) and the screen died for all of them, the phone continued working but the screen was dead.
djeley said:
Well, I didn't notice any movement in my Z3c until after a couple of weeks my music kept pausing. Upon further inspection it seems that any movement in the headphone jack causes my Z3c to connect/disconnect the headphones. Today, over a matter of minutes, this degraded and my headphones are now unusable as the slightest movement causes my headphones to connect/disconnect. I'm really not happy with this and expect a phone to be built to last more than two weeks.
Click to expand...
Click to collapse
Today when I started to cycle from university towards home my music kept pausing. First i thought someone else was using my spotify and I put my phone to airplane mode but it kept happening and I noticed this same movement. When it tilts from back towards front music pauses and now it is also unusable just as above text states. Has anyone contacted their services about warranty? I would like to know what have they answered. I usually listen music from an hour to two per day so obviously this is an issue for me.
EDIT: So i went to the service and they said that headphone jack can be broken in two if it is targeted at with too much power. And if this is the case warranty will not recover it so it is fixable but customer will pay. In any other case warranty should cover it. They their service would take two weeks..
NakedGun said:
Today when I started to cycle from university towards home my music kept pausing. First i thought someone else was using my spotify and I put my phone to airplane mode but it kept happening and I noticed this same movement. When it tilts from back towards front music pauses and now it is also unusable just as above text states. Has anyone contacted their services about warranty? I would like to know what have they answered. I usually listen music from an hour to two per day so obviously this is an issue for me.
EDIT: So i went to the service and they said that headphone jack can be broken in two if it is targeted at with too much power. And if this is the case warranty will not recover it so it is fixable but customer will pay. In any other case warranty should cover it. They their service would take two weeks..
Click to expand...
Click to collapse
I have the exact problem. I just sent it in for warranty repair. They said they will check if it's user damage and move on from there.
c19932 said:
I have the exact problem. I just sent it in for warranty repair. They said they will check if it's user damage and move on from there.
Click to expand...
Click to collapse
Same happened to me, but as my phone already fell twice and I have signs of it on its back, I won't get any repair under warranty... I guess it's because of the plastic around... There's no sign of damage around it, but when I move the jack music stops suddenly. That's bad
I had the exact same error of a loose jack then music pausing. Then the headphones weren't picked up at all. sent it to sony, they fixed it all fine. No problems
I have the exact same problem, and I see it as a problem since the music doesn't work properly for the second time since I got the phone.
The first time, I sent the phone to the after sale service and it was repaired within the warranty limits, it was three months ago. Now, the problem occurs again and I'm a bit disappointed. If I can't use my phone for three weeks every two or three months, what's the point of getting a flagship phone from Sony ?
I am also having the same problem.
Thought I was lucky not having a cracked glass back/screen so far...alas
I believe they also reset your phone during this process? Does the backup save and restore everything?
I have/had the same problem until it stopped working completely. Sent it to Sony today morning they told me on chat that the repair will take 5-7 days...
toshin9 said:
I am also having the same problem.
Thought I was lucky not having a cracked glass back/screen so far...alas
I believe they also reset your phone during this process? Does the backup save and restore everything?
Click to expand...
Click to collapse
Well you should factory reset your phone anyway, before you are sending it for repair. That's the first thing to do when you have any problems with your phone...
The back up saves all messages, phone calls, phonebook, apps settings etc. so yeah, everything I would say...
Same here... I'll return the phone next week to the retailer. Let's see what they'll say.
So, after my headphone jack got broken and I sent it for repair, (which only took less than 1 week btw) the phone is not waterproof Anyway I can listen to music again
EDIT: I am an idiot, was testing it with opened flap lol, the phone is actually waterproof
Hey guys,
I know it sounds kinda weird but I just want to ask if you are expecting the same "inconvenience" as me.
Are you having problems with fluffs inside your audio jack? Therefore I can't plug in my earphones. I'm just curious because it never happened to be a problem with the phones I got before. Might be my jeans as well[emoji1]
yeah, it's normal like fluffs in your navel.
Try clean a pocket sometimes.
That happened to me about a year ago. I kept my phone upside-down in my pocket and it collected in the headphone jack. I just started carrying it right side up and that fixed it. I liked carrying it upside-down though.
Don't worry about it just use a tooth pick to get the fluff out and it will fixed it no problem
One of my headphones just stopped working and I thought maybe lint was in the Jack again, Nope, my headphones just died. I blame this thread.
Just use the hoover to suck it out
First thing I did was buy some dust covers for the Jack plug and the charger port
Sent from my Nexus 4 using Tapatalk
numbnutsuk said:
Just use the hoover to suck it out
Click to expand...
Click to collapse
Usually I catch it before plugging my headphones in,
if it's too far in, I just suck it out with my mouth.