[Q] Motorola photon wifi issues - Networking

I have a new motorola photon 4g that I just got two weeks ago. I have been having one of two issues with it since purchase: weak wifi signal in my house, and connecting to wifi but not having internet connectivity. I have already gone to sprint service and had the phone replaced (the first one had a bad antenna) and my girl has the same phone with the same issues. I used a wifi analyzer app and the signal fluctuates as I walk down the hallway. I am only about twenty feet away from the router, and of course it connects to the sprint network in the store. Is there a problem with the software or did I just get three bad phones in a row? Can anyone help.

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How long did it take for your nexus 1 to get 3g tmobile signal?

How long did it take for your nexus 1 to get 3g tmobile signal? I got my sim about an hour ago and dont think I have yet connected to 3g.
no one? nothing?
Still waiting here. I ported a number over last night around 10pm, started getting calls and was able to call out around 1pm today, started getting SMS around 2pm. Still no outgoing SMS or any 3g / edge.
Right away for me.
i never heard of anyone having to wait to get 3G. are you sure you have 3G coverage in your area?
Got it instantly and it's been pretty reliable
well it took me 6 hours to get it ugh i was dying
Instant. I havent had any problems with my N1.
i lay in bed, no 3g (only edge)... soon as i get on a main road i get 3g...
I get 3G as soon as step outside my front door and away from the roof overhang. I discovered that my cement tile roof and block walls make a pretty good bunker (only get Edge) but the N1 plays very nicely with my Linksys wireless router and comcast cable modem indoors on a locked down home network.
(Receiving or placing a call breaks in on the wi-fi, going seamlessly back to Edge, and you do have to manually reconnect to wi-fi after the call, but it sees and reconnects to wi-fi very quickly... much more quickly than a laptop or netbook does!)
I won't have 3G until I get on the highway and take my N1 on a 3-hour road trip to the nearest 3G coverage area.
Instantly for me... You guys having issues did you have a non 3G device before? Most TMO accounts are provisioned to work on 2G and 3G even if your old device is a 2G device... odd.
Also my only gripe is signal strength is about 1 bar or so below the G1 - which results in the phone switching to Edge more. Hope HTC/Google address this soon...
Instantly for me too and 4 bars inside & outside so far.
Lack of 3g might be related to this.
mine was instant
mine was also instant. 3G in most or all within northern ca - bay area.
instant in the north burbs of chicago
Instant in Chicago.
Turns out I needed to turn off wifi
Blueman101 said:
Turns out I needed to turn off wifi
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LOL, that's a good one But glad you finally found it! Enjoy Vegas 3G

Network extender doesnt work with Turbo

I bought a business class Verizon extender for $400 because the Turbo has less reception than my LG G2 did, but there seems to be a serious flaw in the Turbos programming (or maybe it's the antenna). I can be right next to the extender with only a couple bars, if I go to make a phone call it suddenly jumps to full bars. The issue could be battery saving? Because if I walk 30 feet from the extender I will lose the extender connection all together. I can then walk back to the extender and have no connection even when right next to it. Basically the extender is useless at 30ft because it will always lose connection.
Before anyone says, it's a defective extender. It's not, this is the replacement extender for the first one that had the same issue (and a burnt out power LED).
Can you post a picture of the extender? The first two photos show its connected to the extender. The third is 3g and it won't connect to it on 3g.
Sent from my Nexus 10 using XDA Free mobile app
extender in background
mobrules777 said:
Can you post a picture of the extender? The first two photos show its connected to the extender. The third is 3g and it won't connect to it on 3g.
Sent from my Nexus 10 using XDA Free mobile app
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Click to collapse
The extender is the 4 blue lights in the background. It is the new business class one made by Samsung. It's supposed to have a range of 60ft.
The icon above your signal strength in the pictures shows that you are connected to the extender. It looks like a little house. Barely noticeable but its there. I have three to four bars at one end of my house but the other end only one. The one I have is the residential one but I have very bad 4g reception at my house. I dont really know anything about the business class one. The one I have has a range of about 100 ft. I can walk about half way into the back property without losing connection. I wonder If the materials of the building is causing an issue. I know a local government that bought these for several of its buildings. They didnt work for them because the buildings were concrete and brick. A phone could be 10 ft away from the extender but a wall between them and there was no connection at all.
Im sure this is stuff you already know but I would talk to verizon tier one support about it. They seeem to be a little more knowledgeable.
1 bar and I'm 1ft from extender.
It is showing 1 bar and I'm 1ft from the extender. So I walk 30ft and I got nothing.
The turbo can't do simultaneous voice and data because it has one radio, so whenever I make a call it shows 1x with no bars. I guess when you're on the extender and make a call, it switches to full bars like you said. I don't know anything about these extenders though.
If you place a call, you should see it go up to full strength.
You're seeing the 4G indicator, which is the 4G signal coming in from the network. The Network Extenders are 1X/EV-DO only.
Look at Settings-> About Phone-> Status-> Network Type and Strength and see what it says for 1x (or maybe 3g) strength.
I think digitaloutsider is right- when you're not on a call, and you're in 4G coverage, you'll see your 4G strength on the signal meter (or, at least, the low bar between the two). You can verify that you're going through the network extender by either dialing #48 or listening for a double beep immediately after you dial a number.
I don't have a business extender, but my consumer device doesn't have a great range. When I'm 30 feet away in my house (depending on exactly where I am), I'll see a noticeable drop in signal strength from the extender. It certainly still works anywhere in my house, though.
tested
reggie14 said:
Look at Settings-> About Phone-> Status-> Network Type and Strength and see what it says for 1x (or maybe 3g) strength.
I think digitaloutsider is right- when you're not on a call, and you're in 4G coverage, you'll see your 4G strength on the signal meter (or, at least, the low bar between the two). You can verify that you're going through the network extender by either dialing #48 or listening for a double beep immediately after you dial a number.
I don't have a business extender, but my consumer device doesn't have a great range. When I'm 30 feet away in my house (depending on exactly where I am), I'll see a noticeable drop in signal strength from the extender. It certainly still works anywhere in my house, though.
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I believe you guys are correct. It is showing the tower signal, even when the little house extender icon is on. I took several screen shots and they seem to verify the bars are the tower signal. The one issue seems to be that I still am completely losing connection to the extender when I am not far away (45ft), as seen in one of the screens. Certainly not the 60ft range that Verizon claims the business extender can reach.
lukester01 said:
I believe you guys are correct. It is showing the tower signal, even when the little house extender icon is on. I took several screen shots and they seem to verify the bars are the tower signal. The one issue seems to be that I still am completely losing connection to the extender when I am not far away (45ft), as seen in one of the screens. Certainly not the 60ft range that Verizon claims the business extender can reach.
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It looks like your phone is getting a stronger signal from a Verizon tower than your network extender in one of the pictures. Are you getting closer to a window in that case?
file name tells location
reggie14 said:
It looks like your phone is getting a stronger signal from a Verizon tower than your network extender in one of the pictures. Are you getting closer to a window in that case?
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Click to collapse
If you hover over the picture, it will show the file name for the location in relation to the extender. The extender is in an area of better cell tower coverage. I have a serious problem with intermittent cell coverage at this location. One second I'll have an amazing 4G signal, then 10 sec later it will be 1 bar 3G, then seconds after that nothing, then 5 min later great 4G coverage again. I am on the water in Seattle and I have noticed that when it switches to the 3G signal I am actually on a tower 3 miles away across the water. For some reason the signal goes up and down, then switches towers, it's a mess. So I was hoping the extender would give me constant coverage.
The one you are talking about I think is me on the phone, 45ft from the extender (is the phone icon at the top?). But if I get off the phone at that location the signal instantly drops as you can see in another photo labeled 45ft from extender. I honestly think the phone boosts it's reception when on the phone, then lets it drop when not. This would be fine if I only used the phone for phone calls (I use my wifi for data), except that I cannot then get texts when it does this.
lukester01 said:
If you hover over the picture, it will show the file name for the location in relation to the extender. The extender is in an area of better cell tower coverage. I have a serious problem with intermittent cell coverage at this location. One second I'll have an amazing 4G signal, then 10 sec later it will be 1 bar 3G, then seconds after that nothing, then 5 min later great 4G coverage again. I am on the water in Seattle and I have noticed that when it switches to the 3G signal I am actually on a tower 3 miles away across the water. For some reason the signal goes up and down, then switches towers, it's a mess. So I was hoping the extender would give me constant coverage.
The one you are talking about I think is me on the phone, 45ft from the extender (is the phone icon at the top?). But if I get off the phone at that location the signal instantly drops as you can see in another photo labeled 45ft from extender. I honestly think the phone boosts it's reception when on the phone, then lets it drop when not. This would be fine if I only used the phone for phone calls (I use my wifi for data), except that I cannot then get texts when it does this.
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Click to collapse
Use Verizon Messages, you can send+receive SMS over Wi-Fi and you can open your messages in a web portal from your laptop or another device. Verizon apps don't always suck haha
I am gasping at the remark the turbo has worse reception than the g2. My droid maxx definitely has better reception and hand off than my g3 but both work well.
Sent from my Verizon LG G3 using Tapatalk
I really think it depends on your area as far as reception. The Turbo is the first phone I have used that gets cell reception in my neighborhood. That would be better reception than the OG droid, Bionic, Original Nexus, S3, HTC One, Iphone 4, iphone 5 and Verizon Ellipsis.
That said, due to all the reception issues of the past, I also have the business class extender. I have 2 bars of 4g and when I make a call, it goes over to 1x at full strength. As I move away, the bars drop. I live on half an acre and this thing still works out in the yard. You always know when you are using the extender because of the little bo doop sound it makes when you answer or make a call.

No/Weak Cellular Reception [Defective Unit]

My 32Gb Aluminium 6P had cellular connectivity issues right out of the box. But i did not discover it until 2 days later since i was on T-Mobile Wifi Calling network which was working fine.
I noticed the issue when I stepped out of my house and the phone would refuse to get any cellular reception whatsoever. I had to reboot it multiple times and search network manually for it to detect reception. And when it did (which did not last for long), it woudnt connect to LTE data, just an E/G/H or nothing.
Due to the fact that the phone desperately trying to detect reception all the time, the battery life was absolutely terrible and also caused a lot of heating.
Called up Google Support and they have issued a replacement 6P which i hope wont have any issues. :fingers-crossed:
Anybody else has a similar issue?

[Moto X Force] - Wifi problem, moving between access points in the house

I recently got an X Force under contract with O2 (UK), and have noticed a strange problem.
I have two access points in my house, both with the same SSID and password. My old phone (LG G2) held signal well around the house, but I notice with the Force that if I walk somewhere where the strength of the wifi signals is quite close, it seems to have real trouble. I lose internet connectivity, despite the phone showing me that it still has a good strong network connection.
Sometimes turning wifi off and back on will fix it, but not always.
Any ideas? I didn't have this problem at all with the G2. The phone recently updated to Android 6.0.
Thanks folks.

Network issue after update,Cant detect specific networks after update.

I was using IDEA's network for months after buying this phone, and even though 4g was not available at my room the speed got by my 3g connection was fine, but suddenly (most probably an update) I lost my 3g coverage for which I thought the operators are responsible, but two days before I saw my friend who was using the same phone getting 3g coverage in my room. So I checked and found out only my phone (and my roommates' phone, note 4 ) couldn't detect the network. Is it a bug or any way to fix it??

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