Database Users

Top row (function-) keys click/sound funny

Just picked up a Snap. (Euro model)
The top row keys (menu keys, home, back, etc..) make a funny sound when I click them. They feel very "wrong". It sounds like it makes a click before I actually push it all the way in. So there is a sorta plastic-y double-click sound.
I rushed back to the store and the guy opened another box to compare and that was making the same noise too. He suggested it's new and will break in with time. (The display model was good but it has been "broken in" by a lot of customers.)
(QWERTY part of keyboard is fine.)
I'm inclined to think BOTH phones had a problem and it makes me feel uncomfortable.
I had a similar experience with a laptop's touchpad button once and it got worse over time. So this is why I'm pessimistic.
Has anyone else had this problem/issue?

here i'm. same problem on my italian htc snap.
is there something that can we do to fix this problem?

Well it's good to know.... but also sad news because apparently HTC screwed up something.
After using mine for 24 hours the problem was worsening so I just returned it to the store.
I don't know how old is yours (and if it's getting better or worse), maybe you can also return it?
I didn't get another one because frankly I was not awed by the Snap.
Coming from an Excalibur (S620) and based on specs I was expecting to be blown away by the performance of Snap.
But with 3VOLUTION's latest 6.5 ROM on my trusty (and beaten) Excalibur I could not see any improvement. (minus, of course, 3G and GPS)
Maybe I will buy another Snap in the future but going to wait until this hardware issue gets acknowledged/fixed.
PS. It is important to point out, the phone they had on display -abused by a lot of people- was PERFECT. Strange.
@an.ghezzi - please let me know the age of your phone and how this issue develops over time.

i've bought the snap just a week ago and the problem is always here.
not worse, not better. let's wait, maybe someone can tell us what's wrong.
: )
PS. the "funny sound" came only from the "call" and "home" buttons. the others sounds ok...

Just an update.
I picked up a second Snap a couple of weeks ago. Tried the keys in the store and they were not perfect but almost.
Lately I'm getting pissed off with them again. They are just as bad as the first one was. And I know this is a minor problem - probably not even a problem for most people - but I get so frustrated by it. This damn thing feels so cheap. Cheap crap plastic. My Excalibur is 3 years old but still rocking stronger.
I'm not happy.

Same with me. I have a T-Mobile Dash 3G and was wondering why this was happening. It's happening on my left softkey button and home button. I'm gonna take it back to T-Mobile on Tuesday.

Yeah I'm very pissed about this. This new phone (second one, after returning first) is just sitting in my drawer and I'm back on my Excalibur. Squeaky cheap plastic is my pet peeve.
Unfortunately I'm through the 14 days return so I'm stuck with it.

I have one of the first HTC Dash 3G's, got it from Customer service before they were even available for sale online or stores, I have no problems with the buttons what-so-ever, no clicking, just smooth presses. I wonder if there was a shoddy batch that went through to some areas.

Try some rubbing alcohol
On my Ozone, I've noticed a bit of trouble with a few of the keys on the top row feeling spongy. I used a alcohol wipe to kind of loosen up the keys which worked great. I also had noticed the battery cover recently started creaking, so I tore a business card in half and placed it over the battery, which tightened that right up.

same problem here!
Now i know why there are less stocks of snap in asia! i have the same soft key problem, even after one to one exchange! am really disappointed with htc on this, not sure how many others have this problem and if there is anything we can do to fix this? maybe even take it apart??? arghhh...

I ended up selling my second Snap too.
Besides the sticky keys I just did not like it :-/
ookba's custom ROM made it a lot nicer but I just could not get used to the device. Yes the keyboard looks great but the overall design is odd (screen too small compared to the whole unit), it just did not feel balanced.
I have a bad feeling about the fate of the "standard" WinMo (non-touch) edition. The new professional devices are getting nicer. They need to get a new finger friendly OS and a proper capacitive touch screen - once they do that, non-touch will go extinct.
I guess it took me until now to see how Microsoft ignored mobile development for so long. What was killer technology in 2006 is just a mess by now.
I still love my Excalibur, I dare to say it was the best phone I ever had.
Here is how I imagine the perfect phone: Blackberry makes the hardware. Ookba joins Microsoft and they release WinMo 8, or so. XDA community builds GUI.

I really wonder how many people are facing this issue... sigh.
So far, it seems its happening all over the world. I have tested and changed 3units. The current one is a bit better ... at least the call button does not creaks as much. But I miss the e71 in terms of built quality. I was hoping there is some hack we can perform to fix this.

Hi guys
I bought my HTC Snap from Singapore. Experienced the same "weird" feeling, but only on the Call (Green) and End (Red) buttons.
Seems to be getting a tiny bit better after using it for a week (or maybe i've become accustomed haha)
Agree with you on the screen proportion thingy. I still love my old E61. Keyboard + Screen was spacious and lovely. Fast forward a few years and this is the best HTC could come up with?
Still scouring the forum for applications to customize my home screen (panels). WinMo 6.5. Any tips? Thanks in adv!

Year closed. No major problems with X1

Happy to inform the X1 community my wife's X1 celebrates its first year.
The case is 99% intact after three 1m falls to concrete floor. Electronics, touch screen, radio module etc. are all working as in the first day.
The battery is holding charge as new.
Recently we upgraded to 3G network, also no problems encountered.
Still the latest WM 6.1 stock ROM with some XDA forum addons.
My fem is happy with SEX1 and I'm happy with my fem. I could not afford another WM machine so just bought Nokia 5800. Ir's crap I may say vs X1.

No way. It didn't crack and have a broken keyboard or kill your cat?!?!?!
I'm sorry I couldn't help myself. After reading all of those people saying how their phones broke I had to try to "crack" a joke.

Great news, its always good to hear something positive

I have my x1 for nearly a year too.. No cracks on the case nor at the battery on the back of the phone.. Also the H/W keyboard works flawlessly although I have to say that since I read that after moderate use it starts to break down, I started using the touch-screen for typing more

I bought for her a cheap case from eBay. In few weeks she again dropped X1 to ceramic floor in bathroom. The case had been lost in action for good, no harm to X1.
So I just ordered three more cases "just in case". One is still intact, others in reserve.
The screen protector is also almost a full year in service. Time to change soon...

My year with the X1 was up last month. A small crack did appear after 9 months and there are a few scratches on my unit, but all in all I've been happy with my device. I haven't used a screen protector for the last 4 months and the screen still looks great. Everything still works well and it still looks sexy by today's standards (imo). Since my warranty is over, I've entered into the realm of flashing and got the latest Energy Rom. Feels like a new phone all over again. I love how we can customize our phones at will! Best phone I've ever had, hopefully it lasts another few years.

I used to love the X1, but now I have re-accessed my opinion. Here is my new review.

Two out of Five stars. (Amazon Review)
"This phone was a nightmare! I hate it with a passion", May 31, 2010
Here is a review of the Xperia X1. I have owned the X1, HTC Touch Pro2, HTC HD2, Nokia E90, Nokia E72, Nokia N95 and Apple iPhone. Other than the iPhone, I really hate this phone.
1) Build Quality - the plastic on this phone peeled off everywhere! The finishing on this phone is very susceptible to friction. The plastic chrome will peel off. The paint on the metal battery cover will scratch or peel off. The internal housing will crack. It's like the device had an earthquake and cracked itself. I didn't even sit on the device or drop it on anything. There is no way to prevent the plastic from cracking and peeling. All of this happened within 6 months.
The keyboard will also loose sensitivity. Over time, you will have to press on the keys harder and harder when you want to type something. The keyboard will only satisfy you for a year. And on top of that, the keyboard sucks. Don't even think about speed typing on this bad boy.
2) Efficiency - the phone is very inefficient. The terrible feedback on the keyboard forces me to use the virtual keyboard on the phone. On top of that, the screen is so small that using the virtual keyboard is a nightmare. This prevents me from being efficient with contact management and note taking. In deterred me from actually using the calendar and responding to text messages and emails. Unlike on the E72, I was not motivated to be organized with the software.
The phone is also very, very slow. Even with the latest firmware, it is very slow. This made me abhor using this phone for any reason. Don't even think about installing software that runs in the background, because it will eat your battery and retard your phone. The only way to make the device run at decent speeds is to minimize the software and the ROM.
3) Battery - the battery life is terrible. It only lasts 12-15 hours on standby without 3G enabled.
4) Camera - the camera doesn't beat the N95, but it's alright. The camera software is sluggish and is very uncomfortable to use. The camera has bad auto focus and weak flash LED.
5) Multimedia - the speakers on the phone is very weak so don't even bother watching movies or listening to music. Since this is a touch screen device, the screen isn't big enough for me to enjoy videos or web-browsing.
The sluggishness of this device also applied to it's Wi-Fi. That's why I avoided web-browsing altogether. It was just plain terrible. In fact, I prefer the Nokia E90 or Nokia E72 for web-browsing (they are non touch screen phones).
6) Phone - the call quality and loudness was at least better than my Nokia E72. However, the X1 speakerphone can't even compare to the E72 speakerphone. Please recall that phones usually have two separate speakers: the speakerphone/loudspeaker and the normal speaker. Well, the X1 has a very bad speakerphone/loudspeaker.
8) Internet - the internet is slow, the screen is small, and the CPU needs an update. This should conclude everything.
9) Price - at 800 U.S. dollars, it was an expensive piece of junk. But now that it is sold for 400 dollars brand new, it's a little more forgiving.
10) Something to consider - regardless of all of the cons I have provided, I enjoyed using the phone because it was highly customizable. Unfortunately, it lacked everything I expected from what was advertised: an awesome keyboard, perfect build quality, fast processor. I tried to make the best of it by customizing it with software and 'tricks' and that alleviated some of the pain. Also, so many people complemented on the beauty of my X1.
11) History on X1: When the X1 first came out, all of the reviewers gave the phone high marks for it's amazing build quality. Within a year, everyone noticed that its cosmetic and physical condition deteriorated greatly. The phone reviewers returned the X1 to the 'lenders' before they got the chance to witness the true nature of this phone.

I recently bought a X1 to use instead of a HD2 I also own, for emails etc. because of the hardware keyboard. I bought the X1 on ebay for £150 mint boxed condition, the HD2 was about £450 new. So far I am really loving the X1 vs the HD2 and wish I'd not bought the HD2 really.
I probably wouldn't be so happy with the X1 if I'd paid full retail price for it though!

Something is wrong with your particluar X1 if it cant last more than 12 hours in standby - leave mine on standby over night not charging at say 50 percent, wake up and its usually about 49 percent so maybe a problem with your battery.
Obviously its not perfect and it has many many problems but i've had it since it came out in the UK and i'm still with it (different one obviously since its been sent back so many times) but it works for me, its does what i want and how i want so its great, and internet browsing is greate and easy! Have you tried Opera Mini Beta? download it from their website - can easily look stuff up on the go!

Hey if i wasn't so much in a rush, i'd post a solution for almost every problem your facing. iv'e had my x1i for a month now and although it took me quite some time searching and posting throughout this forum! iv'e maximized as best as i could,My phones super fast,super stable,not to mention the internet. made mine alot louder both in speakerphone and music without any distort or damage,and all while having a look so good that makes peoples mouth water! anyone else agree?

Zeyn Karim said:
Hey if i wasn't so much in a rush, i'd post a solution for almost every problem your facing. iv'e had my x1i for a month now and although it took me quite some time searching and posting throughout this forum! iv'e maximized as best as i could,My phones super fast,super stable,not to mention the internet. made mine alot louder both in speakerphone and music without any distort or damage,and all while having a look so good that makes peoples mouth water! anyone else agree?
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Click to collapse
I agree with everything you said . I've had my phone for 8 months now and have never had to send it in to get repaired for anything?

I agree with the second poll option but i'm not supprised that this was XDA's #1 device, at the time this device was awesome and sleek.

poetryrocksalot said:
Two out of Five stars. (Amazon Review)
"This phone was a nightmare! I hate it with a passion", May 31, 2010
Here is a review of the Xperia X1. I have owned the X1, HTC Touch Pro2, HTC HD2, Nokia E90, Nokia E72, Nokia N95 and Apple iPhone. Other than the iPhone, I really hate this phone.
1) Build Quality - the plastic on this phone peeled off everywhere! The finishing on this phone is very susceptible to friction. The plastic chrome will peel off. The paint on the metal battery cover will scratch or peel off. The internal housing will crack. It's like the device had an earthquake and cracked itself. I didn't even sit on the device or drop it on anything. There is no way to prevent the plastic from cracking and peeling. All of this happened within 6 months.
The keyboard will also loose sensitivity. Over time, you will have to press on the keys harder and harder when you want to type something. The keyboard will only satisfy you for a year. And on top of that, the keyboard sucks. Don't even think about speed typing on this bad boy.
2) Efficiency - the phone is very inefficient. The terrible feedback on the keyboard forces me to use the virtual keyboard on the phone. On top of that, the screen is so small that using the virtual keyboard is a nightmare. This prevents me from being efficient with contact management and note taking. In deterred me from actually using the calendar and responding to text messages and emails. Unlike on the E72, I was not motivated to be organized with the software.
The phone is also very, very slow. Even with the latest firmware, it is very slow. This made me abhor using this phone for any reason. Don't even think about installing software that runs in the background, because it will eat your battery and retard your phone. The only way to make the device run at decent speeds is to minimize the software and the ROM.
3) Battery - the battery life is terrible. It only lasts 12-15 hours on standby without 3G enabled.
4) Camera - the camera doesn't beat the N95, but it's alright. The camera software is sluggish and is very uncomfortable to use. The camera has bad auto focus and weak flash LED.
5) Multimedia - the speakers on the phone is very weak so don't even bother watching movies or listening to music. Since this is a touch screen device, the screen isn't big enough for me to enjoy videos or web-browsing.
The sluggishness of this device also applied to it's Wi-Fi. That's why I avoided web-browsing altogether. It was just plain terrible. In fact, I prefer the Nokia E90 or Nokia E72 for web-browsing (they are non touch screen phones).
6) Phone - the call quality and loudness was at least better than my Nokia E72. However, the X1 speakerphone can't even compare to the E72 speakerphone. Please recall that phones usually have two separate speakers: the speakerphone/loudspeaker and the normal speaker. Well, the X1 has a very bad speakerphone/loudspeaker.
8) Internet - the internet is slow, the screen is small, and the CPU needs an update. This should conclude everything.
9) Price - at 800 U.S. dollars, it was an expensive piece of junk. But now that it is sold for 400 dollars brand new, it's a little more forgiving.
10) Something to consider - regardless of all of the cons I have provided, I enjoyed using the phone because it was highly customizable. Unfortunately, it lacked everything I expected from what was advertised: an awesome keyboard, perfect build quality, fast processor. I tried to make the best of it by customizing it with software and 'tricks' and that alleviated some of the pain. Also, so many people complemented on the beauty of my X1.
11) History on X1: When the X1 first came out, all of the reviewers gave the phone high marks for it's amazing build quality. Within a year, everyone noticed that its cosmetic and physical condition deteriorated greatly. The phone reviewers returned the X1 to the 'lenders' before they got the chance to witness the true nature of this phone.
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Click to collapse
I have had my Xperia for over a year (since feb 2009) and I am still happy with it,
1 My Xperia is the silver version so no paint to scratch off. Usually I carry it around in a case so no real scratches. It does have a couple of the notorious cracks though, (Just under the volume control and above the camera) but they are not noticible unless you look for them and they do not affect the functionality of the device.
2. The keyboard is mostly good for me. It seems to have a few rare times when it is being tempramental but on the whole no issues. I use the onscreen keyboard occasionally and can type relitively well without using the stylus if I have to.
3. My batttery life with the R3A rom was over and around 3 days with light use. My current rom (Christians full rom) requires charging around once a day so I am going to change to a lighter rom.
4. The camera is a bit slow, and the LED flash isnt the best, but I find it does what I need it to do, I use it as my main camera since I cant be bothered carying around two devices and have no complaints. It takes scenery and people quite well, for dark scenes it may take a bit of playing around.
5 Yes the loudspeaker is bad, But I watch movies and play multimedia with the headphones, sound quality is great then. I only run into problems when I want loud speaker for phonecalls in noisy environments, which isnt often.
6 I manage web browsing fine, yes its true I would use a device with a larger screen if I bought one along, but I often dont because the xperia is extreemely portable and web browsing is no problem for me.
7. I haven't run into any problems with the wifi, the wifi seems to operate as well as anyone elses phone.
8. Yes I agree that when it was released it was overpriced, but arnt most devices? the age old lesson is that you should wait a bit before buying somthing, Dont get caught in the hype.

Their is a simple fix for the sound on the Xperia X1. It's called "optxperiabeta02". I've been using it for 7 month's now.

hungry81 said:
I have had my Xperia for over a year (since feb 2009) and I am still happy with it,
1 My Xperia is the silver version so no paint to scratch off. Usually I carry it around in a case so no real scratches. It does have a couple of the notorious cracks though, (Just under the volume control and above the camera) but they are not noticible unless you look for them and they do not affect the functionality of the device.
2. The keyboard is mostly good for me. It seems to have a few rare times when it is being tempramental but on the whole no issues. I use the onscreen keyboard occasionally and can type relitively well without using the stylus if I have to.
3. My batttery life with the R3A rom was over and around 3 days with light use. My current rom (Christians full rom) requires charging around once a day so I am going to change to a lighter rom.
4. The camera is a bit slow, and the LED flash isnt the best, but I find it does what I need it to do, I use it as my main camera since I cant be bothered carying around two devices and have no complaints. It takes scenery and people quite well, for dark scenes it may take a bit of playing around.
5 Yes the loudspeaker is bad, But I watch movies and play multimedia with the headphones, sound quality is great then. I only run into problems when I want loud speaker for phonecalls in noisy environments, which isnt often.
6 I manage web browsing fine, yes its true I would use a device with a larger screen if I bought one along, but I often dont because the xperia is extreemely portable and web browsing is no problem for me.
7. I haven't run into any problems with the wifi, the wifi seems to operate as well as anyone elses phone.
8. Yes I agree that when it was released it was overpriced, but arnt most devices? the age old lesson is that you should wait a bit before buying somthing, Dont get caught in the hype.
Click to expand...
Click to collapse
I owe and use every day my X1 as a main and only
pocket computer since December 2008.
Use is heavily.....
And I must say basically it still rocks.
Regarding the problems from the first post:
I agree that a keyboard gets a bit worse after that time. I didn't happen to SE P990 which I've also used for 1,5 years.
Now I owe also X2 and THIS IS THE KEYBOARD!!
The paint on the black back cover got scratched but
this is what happens to every device.
Plastic peeled off only on the 4 direction pad.
The rest is perfect.
The one crack I have is only be because it dropped badly and nothing else happened actually.
Battery is perfect. If not used heavily it's like 2 days.
The speed: that's interesting.
I don't know what did you do with your X1
@poetry
My X1 is still on R1 firmware (!!!!!)
and it is lightning fast!
I mean really fast....
I also saw lately Omnia I who somebody owned:
that was a crap man......

@poetryrocksalot: I do not agree with you. So far I have only made the best experiences with my Xperia X1.
Build quality: Like I stated on various occasions here at XDA the build quality of my Xperia X1 is absoluetely ok. Ok the paint of the baterry cover comes of but this is only a minor issue. In fact every phone has it's weak points and this one is really not serious. What's more my phone is completely free of cracks.
Battery: Are you kidding me? I have not seen many smartphones that have better endurance with one battery than the X1. I have got two batteries and if I mind how often I use the phone those two batteries easely last 4 days and there is still some power left after those 4 days. There are only a few smartphones out there that last more than a day with one charge.
Screen: What influence has the fact that the X1 is a touchscreen phone on it's performance when it comes to multimedia features (such as playing videos). Would the screen be big enough so you could enjoy your videos if the screen wasn't touchable? Where is the context in this statment? I consider the screen still among the best on the market as long as we talk about quality. It could be bigger that's true but SE never claimed to sell the phone with the biggest display. Show me all phones out there that are capable of playing 800 * 480 movies fluently. There aren't many and the X1 was launched in 2008.
Internet: What makes you think the X1 is bad for webbrowsing? I use Opera 10 and it's by far not sluggish. Normally the speed of webbrowsing depends on the connection whitch itself depends on your provider and the network coverage. Even the HD 2 is slow when using GPRS Once again my phone is not slow neiter on WLAN nor on HSDPA/ UMTS.
Price: It's true the initial price of 800 $ was too much. Thats why I did not get it when it came out. I bought my phone back in November 2009 and I paid 570 Swiss Francs. In $ that is approximately 450. And that was without a contract. It's an old story: Early adopters will always pay the price.
I could go on like this for several lines but I think I have already made clear my attitude. The X1 has its flaws like every product but it's by no means a bad product.

Some remarks from me below. I've had my X1 since september 2008.
Build Quality
Seems to differ a lot from batch to batch, and from color to color. I have a black X1. Noting have peeled off anywhere, but a letter in the SE logo. Almost no scratches on the battery cover. No cracks in the usual places although I've dropped it rather frequently.
However, I do have a crack in the metal surrounding... but the hit the phone took when that appeared made me surprised the phone is still alive at all.
Keyboard. No issues whatsoever. Might need a little cleaning soon.
Cooling of LED bad. Made my vibrator stop working... 'til I dropped the phone the next time. Plastic lens cover broken. Got squeezed into a table corner when I moved.
2) Efficiency
Software updates from SE... sucks.
3) Battery
Not as good as when it was new, but it's ok. Always on 3G.
4) Camera
Can live with it. Not good.
5) Multimedia
Speaker utterly rubbish. The lack of xvid support is crap.
6) Phone
Ok. Nothing more. Nothing less.
8) Internet
Always using Opera Mini 5, way better when Opera Mobile IMHO. Fast and stable.
9) Price
Eh... I don't know. The discounts here in Sweden are very, very, very, very good if you sign up for two years. I pay about the same price as seven Big Mac & Co a month for flat rate data and I can still use all those money to make calls with. Phone was free of charge.
Conclusion: Will probably go for a Desire in two months. Or Iphone 4G. Or something else. Not a Win Mob phone.

Build quality isnt soo good - i noticed the black paint comes off so i got some cheap carbon fiber looking tape and covered it, its protects it well.
i hate the silver parts on it - thought it was metal till one day i noticed there was a crack and i haven't dropped yet,so i attached a piece of string on the bottom to decrease the chances of cracking on its own.
the battery is good in my opinion lasts 3,4 days for me
camera sucks because you have to press down on the button to take a picture which may put the phone focusing out of place, but htc sense roms with touch focus to take a pic is alot better
speaker is weak when outside.
i still think its a great phone, but i dislike the O\s when it comes to efficiency
the processor and its hardware should be fine for a phone.

I acquired a second-hand semi-broken X1 very recently, after owning, testing, repairing or playing with most WM phones on the market. My own conclusion - not bad at all, most impressed by the screen.
Got Nuts ROM and sound optimizer loaded - like it even more, can't say I would ever be happy with the original ROM, but with TF3D ports I got everything I needed. Every device will have its own little quirks and bogies, none will ever be perfect, my only gripe with X1 is the keyboard, but only because I also keep my old trusty 128Mb HTC Universal as a second device and its QWERTY simply can't be beaten. Even Wizard has better keyboard!!!!
X1's keyboard is miserable and next to useless - button feedback is misleading, general inconsistency in pressure requirement and double-typing is common, buttons are fiddly, even for my small and adept fingers - all leading to slow and deliberate usage, which is counter-productive.
No issues whatsoever with anything else. From past experiences with X1s brought in for repairs, main issue is, of course, flex. But that is simply called 'all-slide desease' and should be expected regardless of the make and model.
I do believe the silver version is a much better option, silver metallic parts can be lightly polished and be as good as new, I have no peeling paint or other obvious cracks, apart from tiny, barely noticeable ones here and there. The battery door opening could be better thought out design-wise, even a simple spring lock would be preferable to peeling it off with your fingernails.
Optimizations, tweaks and various add-ons are out there - don't complain about lack of this or that - find the solution!

Almost forgot - those complaining of lack of playback support for this or that - find the solution and you will be surprised how well everything will play. As far as browsers are concerned - nothing beats Opera 10 for me (well, for now anyway), got Opera mini 5 running on my LG Arena - had gutsful, but had no choice, so glad I don't have to on Xperia

S6 Edge, problems & issues List

Personally I'm on my 7th device and finally have one that I'm accepting. The local ATT warranty store manager himself went through 5 phones before he found one he kept. The phone itself is great on paper and performance is top notch. I just wish Samsung paid a little more attention to QA standards and tested the phone more thoroughly before releasing it. At this point if you have a phone that is hardware defect free, one can only hope software issues will be resolved in future OTA's. I have contacted my carrier and Samsung and they are now aware of the issues. However I urge you all to call and let your carrier know of any problems b/c the only way Samsung will resolve these is if the carriers get enough feedback to contact Samsung direct.
This is the list I have experienced and some I'm aware off. Feel free to add to the list.
::::::::Hardware:::::::
Screen- bubble under lens
- dimples and ripples under lens
- scratches on lens surface
- scratch under lens
- hue tone near bottom is more pink
Home Button- recessed on one side (2 of them were almost flat on right side and raised on left)
Back button - stops working
Heat - I would not consider this a problem, I only charge at 1/2xC or less, in my experience heat is perfectly normal on Li batteries during discharge and charge.
::::::::Software::::::::
Email Notification - Audible push email notifications don't come through after phone has been unused for 10 mins or longer on mobile network (lots of threads created on this)
Exchange emails - EAS emails get deleted as soon as it shows up in the client
OTA Update - Phone would not OTA update OE2 - soft, hard resets, clear cache made no difference
Memory management issues - Tmobile/Sprint phones
Screen rotation - out the box screen rotation did not work, *#0*# gyro test indicates fault
Reboot Cycle - out the box phone would just continuously to reboot
Carrier Options - Some carriers like ATT have removed some basic options and features other carriers allow: Calendar option to lock screen with power button on att phones is inclusive with immediate lock. Smart Manager, Download booster.

i feell bad for you
mine is fine .. at least for me.

auto brightness issue..

Krestic said:
auto brightness issue..
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Thanks i forgot to add that, very odd how some of these phones have issues and some don't, I can understand HW QA issues but software when they all get the same FW is byond me

On a G925I device running firmware AOD3, I experienced a much worse issue with brightness whereby when auto-brightness is off, the screen wouldn't dim before timing out (actually it would dim, but maybe only like 1%). Very annoying when you're reading some text and the screen just turns off without warning! I've upgraded to AOE3, and now I only have the auto-brightness issue mentioned above.

My first Edge functioned flawlessly, but had a spec of dust under the screen. No other problems whatsoever. My second Edge seems to be great so far.

Synyster06Gates said:
My first Edge functioned flawlessly, but had a spec of dust under the screen. No other problems whatsoever. My second Edge seems to be great so far.
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It is a hit or miss, that is bad QA and Samsung needs to tighten up their standards if they want to keep up with the big boys.

arf8 said:
It is a hit or miss, that is bad QA and Samsung needs to tighten up their standards if they want to keep up with the big boys.
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Sad thing is... they ARE the big boys. I had two OnePlus Ones that were fantastic out of the box. My first S6 (regular) had defective hardware/software that I couldn't fix, second S6 (edge) had dust under the screen. On my third device I think I've finally got a good one. If a small company like OnePlus can get a phone with amazing specs (at its time) for under half the cost of Samsung AND still have decent QC, Samsung can too. They just aren't doing their job.

I agree their quality control is horribly lacking with the S6. This is my first android phone, I'm a long time blackberry user, never been a fan of apple for various reasons i won't get into but everyone is going to compare their quality to iOverpaid phones which sadly is a benchmark in the industry these days. The lack of QC/QA is pathetic at best. Even worse is their customer service when a member here sent in his phone for repair he got the phone back with dust under the screen. I realize mfg of this phone is very difficult and it is probably easier to replace than repair but there is no excuse when you pay for a flagship one that is about $1k to have these many hardware issues, software is a different story and more acceptable but hardware is inexcusable. I spent too many weeks and days of my life dealing with this issue, I was at the point on this 7th phone if it did not work I was going back to blackberry and staying forever.

3th S6 edge for me.
1st: after one hard drop, I've pretend to try returning it by pretending a problem with dead pixel... And got a fresh one
2nd: strange home button: raised on the left, bubble under the screen ( barely unnoticeable ) plus, it's no big deal, but this one was unable to reach 66k on antutu.
3nd: perfect! Easily reach 72k on antutu

you got a dead pixel after you dropped it? and the phone showed no sign of visible damage outside?
I don't run benchmarks on phones, and even the ones on PC you have to take with a grain of salt. But it is odd the performance was so far off assuming all is equal?

Some times rotation dosn't work in gallery...but i think cause is rom modded...

You can't fault the mfg for non oem ROM issues but there have been phones out the box with rotation issues for sure

Noticed this last night : light bleed at the edge when the capacitve keys are on.
I think it's a defect. Anyone else have this ?

I had that on one unit but it was very minor and again it is a mfg and quality issue.

G5's quality makes me disappointed at LG again

1. Battery life is incredibly bad
-The battery life drains from 100% to 10% just in 8-10hrs. No gaming or no heavy duty in the background.
-The brightness level has set at 50% or under, and the SOT was never more than 30 minutes
2. The power button is too weak
-It was broken after a few days of out of the box.
-During that time, sometimes it works, but sometimes not
-After few months of use, it was great. It was competely dead.
**I did a research that a big number of G5 user has reported this is a common issue. Thanks to LG
3.The USB port is flimsy
-The fast charging function won't work probaly anymore after a few months of normal use.
-It keeps popping up an annoying power supply notification on the bar while there was nothing doing with the port.
**It's another common issue, but seems this case is not as serious as the power button one.
4.The texture of the phone is really hard to tell me that the phone was made out of matal
-Yes, I know there is something called coating, but that feeling is so horrible, just like other plastic phones, so why didn't they just make a plastic phone like G3,G4 instead of this one?
5. Image retention makes the screen like a crap
-2K QHD IPS LCD, all these labels just meant to give the good impression to the consumer. Well, once they found out how creepy is the watermark produced on the screen by leaving the screen on the same image just a little while, they could regret to buy a phone that should have an astounding quality of screen, which actually worse than the predecessor, G3.
6.The edges of the body just like a blade
-I know this state is too exaggerated, but I have already ran out of words to describe that bloody cheap feeling.
7.It's easy to get throttled
When everytime I restart the phone, texting message, watching youtube videos, surfing internet, I just like holding a warmer. Thanks to LG for giving me a free warmer.
Anyway, after the G3, G4 boot looping trash and this crap, I will never buy a single LG phone again.

I have been using my H850 for one year now and don't have any of the issues you describe: Yes, the build quality of Samsung and Sony is ahead of LG, but it still works like on the first day and still has good battery runtime. No ghosting at all, nothing.
You got a bad phone, simply get it replaced.
Regarding the "coated metal", I couldn't care less: For me a phone is a tool, not a status symbol and surely not a piece of jewelry. If you see things differently, buy something like a SGS8 or HTC U11. It's not that you cannot recognize this when buying the phone.
No 2017 highend phone I'm aware of has SD card support, a replacable battery and an unlockable bootloader. So I'll use my G5 until it falls apart.

BabelHuber said:
I have been using my H850 for one year now and don't have any of the issues you describe
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Same here ... judging by your username I'm guessing you also got the "1. FC Köln" version :angel: :laugh:
But I agree - I don't have ANY of the issues you mentioned @cuepudding, and I've also had my H850 for a year now.
The only thing that is making me regret that I ever got it is the lack of custom rom support. We don't have many choices and the ones that are around either don't update often or have/will stop being maintained.
The phone itself and the quality are great though :good:

Nimueh said:
Same here ... judging by your username I'm guessing you also got the "1. FC Köln" version :angel: :laugh:
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Actually, I do live in Cologne :laugh: But I have the regular H850, though.

So far, the only issues I've had with my H860 are that the metal is quite soft (my phone fell from like 15cm into a wooden table and the side now has a dent) and also the camera glass, which is really REALLY scratched on both sides (and I keep my phone in my pocket 97% of the time).

cuepudding said:
1. Battery life is incredibly bad
-The battery life drains from 100% to 10% just in 8-10hrs. No gaming or no heavy duty in the background.
-The brightness level has set at 50% or under, and the SOT was never more than 30 minutes
2. The power button is too weak
-It was broken after a few days of out of the box.
-During that time, sometimes it works, but sometimes not
-After few months of use, it was great. It was competely dead.
**I did a research that a big number of G5 user has reported this is a common issue. Thanks to LG
3.The USB port is flimsy
-The fast charging function won't work probaly anymore after a few months of normal use.
-It keeps popping up an annoying power supply notification on the bar while there was nothing doing with the port.
**It's another common issue, but seems this case is not as serious as the power button one.
4.The texture of the phone is really hard to tell me that the phone was made out of matal
-Yes, I know there is something called coating, but that feeling is so horrible, just like other plastic phones, so why didn't they just make a plastic phone like G3,G4 instead of this one?
5. Image retention makes the screen like a crap
-2K QHD IPS LCD, all these labels just meant to give the good impression to the consumer. Well, once they found out how creepy is the watermark produced on the screen by leaving the screen on the same image just a little while, they could regret to buy a phone that should have an astounding quality of screen, which actually worse than the predecessor, G3.
6.The edges of the body just like a blade
-I know this state is too exaggerated, but I have already ran out of words to describe that bloody cheap feeling.
7.It's easy to get throttled
When everytime I restart the phone, texting message, watching youtube videos, surfing internet, I just like holding a warmer. Thanks to LG for giving me a free warmer.
Anyway, after the G3, G4 boot looping trash and this crap, I will never buy a single LG phone again.
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Click to collapse
I have used LG optimus G , LG optimus 3D ,LG G2 and now LG G5 never had any quality issues. I think what you got is duplicate of LG G5 . The only part i regret in LG G5 is battery life other than that its a beautiful phone with super fast performance, I moved back to android from Iphone 6.

I'm not that satisfied with G5 either! Already had to send it in due to broken GPS. Also having the screen retention, but they denied changing display. Then battery life isn't that great, although I know it depends on my various things. Last but not least having big trouble using WLAN and BT at same time, but I'm not sure if it's more related to Android 7.0 than LG G5. All in all other phones of mine performed quite better at their times...

I also am happy with my LG G5, only fault i have is battery life but I carry a spare and just change when it gets too low, otherwise the phone does everthing a phone should. If i wantvto play games i use my PC or XBone S.
Sent from my LG-H850 using Tapatalk

I have mine for a year. GPS broke few times, image retention (I use Blue Light Filter to fix it so it's a non issue for me now) and the camera glass got so many scratches I had to replace it. Oddly enough, the 2.5$ glass I got from China holds much better than the original glass!! No scratches.
But... The 2 main reasons I keep this phone:
1. The camera(s) is outstanding. And the camera software is by far the best in the market.
2. Removable battery. I always carry a spare battery in my bag. Never worried about battery life.
I don't like that the screen isn't flat but I can live with it.