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My screen has gone completely white.... I bought the phone online from an "authorized dealer" who won't reply to me now. I live in the US and O2 does not appear to have any US contact info... Am i screwed on this expensive phone i bought 6 months ago?
Anyone had experience with this?
S
stuart.myers said:
My screen has gone completely white.... I bought the phone online from an "authorized dealer" who won't reply to me now. I live in the US and O2 does not appear to have any US contact info... Am i screwed on this expensive phone i bought 6 months ago?
Anyone had experience with this?
S
Click to expand...
Click to collapse
I guess you already tried hard reset?.
Can you get to bootloader mode?.
Tried hard resets, and getting to bootloader mode, i think this is a malfunction with the actual device, I just need to find out how to get in touch with o2 support internationally, i was wondering if someone on here may have had this problem too.
Thanks.
white screen - connector loose?
I too have this problem - but if I twist the screen away from the keyboard I get the display back. I suspect there's a connector loose inside but haven't looked inside.
Anyone on the forum any experience of getting inside and reseating connectors?
xda operation
tophamn said:
I too have this problem - but if I twist the screen away from the keyboard I get the display back. I suspect there's a connector loose inside but haven't looked inside.
Anyone on the forum any experience of getting inside and reseating connectors?
Click to expand...
Click to collapse
Hello there,
I had to get inside my xda to replace the screen that one of my dear rug rats broke. it is quite easy to do, and you only need to get into the screen side of it to get at the conectors. spin the screen half way round and look at the bottom and you will see 6 small screws. take out the two furthest out and two in the middle nearest the screen side. if you take them all out the whole thing becomes hard to handle. the front cover should GENTLY leaver off, and the cables to it exposed. even if they look in place lift the catch holding them in place and take them out and wipe the contacts with a cloth. just be very carefull with the cable strips as they tear very easy. . any problems then PM me
TTFN
Jay
White Screen
Try www.gpsmidlands.co.uk they replaced my ribbon assembly the same day.
Xda Lcd Repair
Try http://www.pda-repairs.co.uk
Brilliant
thanks for this posting - worked perfectly once i had worked out that atually you need to remove the screws further away from the screen in the middle. but otherwise I have successfully resurected a brick into a working universal! thanks!
Sark
Hi,
just another question by a lam3 user
After some day using my tytn, i noticed that the keyboard is very loose, just after locking it under the lcd.
to explain better: video
http://www.youtube.com/watch?v=Pj56htWOHEk
as you see, the keyboard is very loose just after locking it.
My device id is 640, so it is affected by some keyboard sliding problems(is a v1605)...but my question is: There is something i can do to fix this?
i tried to tighten the screws i signed here
but without significative improvement.
this is a minor issue,i think, but if i can fix it my tytn will go better in my huge hands
however, no problem if the fixing procedure involves to remove the warranty sticker up the screw, the tytn is on italy and i do not think that vodafone uk will change it
many many thanks
gtazok
The screws you've tightened are just for the housing. To make the keyboard tighter, you need to take the device apart
These 2 links explain everything you need:
http://michael-channon.spaces.live....BlogPart&_c02_owner=1&partqs=cat=Hermes+Fixes
http://www.howardforums.com/showpost.php?p=9119842&postcount=1
Good luck!
underneath your main board is 4 screws tighten those and you should be set. If not you may need to by a new housing. I hope the tighten helps though.
omg, this will really need to open all the device!
damn, there is no other way?
I couldn't really tell from your video if it is the standard loose keyboard problem you've got, but my keyboard was loose in the way that when closed it could 'fall' open pretty easily.
I used the guides above, and while it does invalidate your warranty (unless you're able to remove the warranty sticker without breaking it), it is very easy to do and put back together.
my problem is, as shown on video:
when i try to press the power button, i apply some force to my forefinger to tighten the grabbing around the phone.
when i apply this force, the upper part of the phone(the part where is the buttons of mail and iexplore) slide off the housing, and go for about 2 mm (as shown in the video).
i will like to tightnen this, to do that the phone will never slide the keyb without apply *Decent* pressure.
the keyboard,however, stay solid when fully opened, and *decent* pressure is needed to restore it from the full opening to housing closed.
was i *almost* clear? i'm very sorry but i understand that my english is a mess and really confusing, but if someone could guide me, i can do photo, pictures and so on.
thanks
gtazok
Yep, that sounds exactly the same as my problem!
The 2 links above should help, as long as you're happy to take the phone apart. If you are willing, it is pretty easy to do, but will invalidate your warranty if you still have one.
A couple of taps on the indents on the sliders with a screwdriver will make the sliders much tighter, and you can test the tightness before putting it back together.
I went a bit overboard with mine and overtightened it, but now I prefer it that way -there's no way the keyboard will slide out without some effort
StarMonkee said:
Yep, that sounds exactly the same as my problem!
The 2 links above should help, as long as you're happy to take the phone apart. If you are willing, it is pretty easy to do, but will invalidate your warranty if you still have one.
A couple of taps on the indents on the sliders with a screwdriver will make the sliders much tighter, and you can test the tightness before putting it back together.
I went a bit overboard with mine and overtightened it, but now I prefer it that way -there's no way the keyboard will slide out without some effort
Click to expand...
Click to collapse
great, that was exactly was i searched so!
but..a couple of taps...i have noticed that the indents are "stamped", there is the possibility i will break it with too much force?
and, for opening the tytn, where i can find all the needed in one pack? i live in italy, but i have no idea of what screwdriver and things must(and where)buy.
maybe there is some omnicomprensive pack that could be shipped to italy without problem.
many thanks, i appreciate much
Gtazok
The metal is quite soft in the sliders so it is possible to hit it too hard, but I don't think you're likely to do that if you start softly and keep testing the slider tightness until it's right.
The only 'special' screws are the ones holding the case in, but they can be opened pretty easily with a small flat screwdriver. From what I can remember, the screws inside the phone are just small normal screws.
gtazok said:
omg, this will really need to open all the device!
damn, there is no other way?
Click to expand...
Click to collapse
Okay If you do tighten those screws it will help that. I've seen them to be soo bad that if you tilt the device it slides open. Soo basically if you still under warranty send it to your provider other wise follow this guide.
ftp://ftp.xda-developers.com/Uploads/Hermes/Hermes_Manual_Hyins/Hermes_Service_Manual.pdf
This will guide you through the entire process of taking apart your Hermes. Good luck if you have any questions.
[email protected]
HI!!
just managed to re-close my hermes (first time i closed it without inserting the last cable LOL...i forgot it, but before powering off he comed to my mind..omg what i have risked not plugging last cable before closing??)
however, i did manage do disassembly only with a standard little screwdriver, not without problems
i just arrived to disassemble the keyb, and get rid on the rails.
I must admit that i NEVER have seen so much dust in a phone(i think mine was re-assembled from another).
i have extracted the rails, the 2, and tried to gentle tapping the indents.No way to go, i tapped *gently*(sometimes a little hard) but i really noticed no improvement
so,i thinked:
"if i change the rails, i will have a perfectly mirrored situation, with the keyboard closed it will be ok, with keyb opened it will be a little loose"
(remember, the keyb was loose when try to open it, not when to close)
So i changed the rails, switching them...
and now it's really better, the phone rarely go off his housing, closed, and go down a little more easily(but is acceptable, because i never do any "forcing" when it's open..)
maybe, with time, the opening will become a problem, with the keyb sliding to close when it's open.
However, maybe this not occour.So for now i'm happy
last thing. I noticed that on the page where the man tried to adjust the rails, he suggested
1)to tap the indents( tried, work very very little)
2)to insert pieces of ribbon
i not tried the second suggestion, because i have not understand WHERE to insert those pieces.Maybe he was suggesting to insert them at the end of the rails? where the carts block? if it is, why? i tried to pull up the small piece of "sheet"(i don't know if it's the correct term, sorry for my bad english ) on the border of the cart where it don't block, but whitout results..so inserting ribbon what improvement would have done?
thanks for the patience to read all my messed up english and many thanks
gtaz
the sliders are becoming loose as the beginning.
someone knows where to buy the sliders as a spare parts?
anyone know?
ok no way?
gtazok said:
anyone know?
Click to expand...
Click to collapse
Take a look in this thread & mikechannon's link; if not there, then just pm / ask mikechannon...
http://forum.xda-developers.com/showthread.php?t=298784
galaxys said:
Take a look in this thread & mikechannon's link; if not there, then just pm / ask mikechannon...
http://forum.xda-developers.com/showthread.php?t=298784
Click to expand...
Click to collapse
thanks
gtazok said:
the sliders are becoming loose as the beginning.
someone knows where to buy the sliders as a spare parts?
Click to expand...
Click to collapse
I think you just need to increase those indents a bit more than you did. It is more successful to tap the indents using a small flat blade screwdriver and a small hammer. (Go easy of course and keep testing as you tap. You want a very firm click into place. You should hear the click and it should be really quite hard to move the slider over the indents using your finger tips)
The tapping technique is probably better than just pressing a screwdriver blade onto the indent. Pressing rather than tapping is likely to simply bend the entire metal strip and curve it slightly. This might improve the grip for a while but as the curve gradually straightens out again the slider will just become loose again. Using the tapping method I did mine well over a year ago and I have never had to redo it and it takes a very firm push an audibl clicks to open the device.
(Buying new sliders will not solve your problem. The vast majority, it seems to me were made withy too shallow indents. It may be worth buying new ones if the micro welds have sprung apart however)
Mike
hi
i dismantled my hermes one more time. This time i put out an hammer(a big hammer,indeed)so i "gently" hammered with a flat screwdriver the indents.
result? the keyb is now "really locked" when i open it..but the opening problem remain.
when i try to open it when it is closed, with my finger, i notice that the slipping of the upper left part(seeing the phone from the front) is EVER too loose, i reopened 2 times and tapped "not so gently" the incriminated indent, but i noticed no result. i also tried to exchange the sliders (the lower with the higher) but no improvement was done.
i think that is a defective implementation, because the "centre of pressure" is located in the upper part of the phone, so the phone is like to open more easily when it is closed. Did anyone noticed that?
however, the overall is increased, i think, about 30-40% more tighten as before, and that is no bad.
shame it has no solved my problem, but life it so bad that i can will be live happy with a little loose tytn
thanks
Gtazok
I agree that my the upper left keyboard slider has always been looser than the bottom...
good, that confirm my idea.
let us know if any other noticed the same thing.
thanks
gtazok
Well Im really upset... It takes me almost a month to get a replacement LCD screen for my Wing and I am proud to say i took it apart and put it make together making sure all is right.. (ribbons..screws..yellow tape...) and guess what it powers on, reads the sim, get a signal, phone works..BUT NO KEYBOARD.
Actually The only letter that do work are the e,f,h,n,o and if i hit the caps lock i get them to go caps but i get no indicator light to turn on. Same thing for the ALT indicator light. What in the world could have gone wrong? i was so careful taking it apart and putting it together for this to happen? I even did a hard reset thinking this might solve my problems? nothing its all the same.
any ideas?
you probably messed up a ribbon or something, its pretty easy to do it. I've heard stories of people messing up their keyboards when they replace the screens, so it's not really a common issue.
If you're still under warranty, slap on the original rom, un-hardspl, and call tmobile and tell them it just stopped working.
if not under warranty, do the same thing, and then raise plenty of hell when they tell you that your warranty is over (hint- ask for their supervisor)
Im going to try to take it apart again. maybe i missed something on the rebuild. it sad to think that after i was so carefull i screwed up the ribbon cable. if that fail ill try tmobile..
I'm experiencing the same thing. Were you able to resolve the issue by re-seating any of the cabling, or doing a hard reset? I don't have warranty on it so I may just have to replace the cabling if my futile attempts of fixing what I have now finally sinks in.
Still not working
junior120872
I took it apart one more time and with a magnifying glass reseated the ribbon. Looking at the ribbon closely there is nothing wrong with it. I looked everything over. still no keyboard. i hate giving up but at this point i have nothing i can do over to get this to work..
Ill probably sell it for parts now.
I have a problem with my keyboard I have an azerty keyboard but now I use an english rom (and the phisical keyboard is on qwerty). How Can I remove my azerty keyboard to my pda ?
Thx..
you can always use the herald service manual to disassemble the device, remove the keyboard, and replace it with one salvaged from a broken herald or something, but you run the risk of running into the problem detailed here.
What you can also do is use Duprade's keyboard fix and create a custom patch for yourself and just learn to use Azerty. This is alot easier than the above process.
The warranty for my HD is gone and I would probably need to change the touch screen digitizer myself, found these on ebay for ~60€, but does anyone know how to change them? Again, any help would be appreciated!
Originally:
HTC Touch HD, it has been a wonderful phone until now. I have encountered a wierd problem with the touchscreen.
First the touchscreen stopped working completely, after awhile it suddenly started working, at first it recognized some bits and pieces but now it recognizes every touch as normal, except..
It is very inaccurate and the "sum of inaccurity" seems to change depending on where I push the screen, the screen alignment option in settings does not fix this.
I recorded two videos to show this problem better:
http://www.youtube.com/watch?v=Xd1vjiHr2QU
http://www.youtube.com/watch?v=TynTTFIQJv8
Any help would be appreciated on how to fix this!
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
spzero said:
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
Click to expand...
Click to collapse
I have handled it with great care so no big knocks or drops. Ill contact the store about the warranty. Just wondered if theres a way how to simply fix this.
Just noticed, the screen works normally sometimes for one touch, then it goes back to the inaccurate **** :/
Im now guessing that some cable could be loose or something like that?
Have u tried recalibrating the screen? I can't remember exactly where I found it, but its in programs or settings somewhere.
Viba said:
...the screen alignment option in settings does not fix this...
Click to expand...
Click to collapse
Yes I have..
Anyway I RMA'd it now. Hope I get a new one
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Seems a little unfair if they don't seeing as the HD is purely touch screen!
SomethingWicked said:
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Click to expand...
Click to collapse
Hmmh, well the store probably sends it to some service center here in Finland that fixes HTC phones.
Indeed sounds very stupid if the warranty doesnt cover the touchscreen.
Perhaps my HD suffered from something else than a broken touchscreen, eg. mainboard or a chip that controls the touch screen. Who knows I'm just hoping it "passes" the warranty :|
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
drabisan said:
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
Click to expand...
Click to collapse
So there's no way I could replace only this?
http://global.ebay.com/Original_Digitizer_Touch_Screen_For_HTC_Touch_HD/310124432320/item
Another sad story // hopefully with a good ending
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well.
All of a sudden, I started having problems with the touch screen of the Touch HD. I started noticing that whenever I touched the Touchflo buttons, the phone vibrated. Soon I came to realize the if I touched in some spot, the phone recognized that I was touching lower, to the point that it could not recognize touches in the taskbar, for instance.
The united has 2 or 3 months max. It had some falls before and I do not really know who (or which one) was the culprit.
Tried this as fix: re-alignment, hardresets, Official ROM upgrade. Then I started reading and understanding that the problem was probably the digitizer ("nice to meet you").
I live in Brazil and the Touch HD is not expected be released here any time soon. So the few HTC service centers do not know how to fix it and do not have parts for it. And also, I bought mine from an auction site by some user who bought it abroad, with no warranty whatsoever. I am left alone in this.
I was very frustrated and eager to get my device running again. So I started looking for a new digitizer and also the tools to open my phone. The digitizer (just the digitizer, not the LCD screen) I ordered from an ebay shop in Hong Kong on Monday and is expected to still arrive sometime in this century (IF Brazilian port authorities do not mess up). The tools arrived yesterday.
I downloaded the service manual and said to myself, let's see if the digitizer problem is maybe due to a loose flat cable. Got to work and carefully disassembled the device as per the service manual. (I have to say that, although I try to be carefull, I always scratch, bend or mess something up when I do jobs like these. So I was afraid of cracking some plastic or worse and actually did some.)
Up to where the service manual show, it went incredibly very well. But that's the problem. The service manual guides you to disassemble the unit up to the point where you are with the bezel, LCD and digitizer in one piece.
But hey! I saw zillions of internet shops selling the bezel (actually, the hole housing, but with no LCD), the digitizer or other parts separately! What is going on?
So I started trying to unmount the bezel, LCD and digitizer. Tried several things. It got really late. I was impactient. So I tried splitting the digitizer from the LCD, by inserting a hard plastic aluminium tip between the digitizer and the housing. A very thin plastic kind of tape came out (at lest part of it). So I tried doing it more. No success. And then I put a very thin screwdriver between then (just enough to get an ulgy bent it the plastic housing).
When I had played enough with that puzzle, I gave up and began mounting everything back. The good part is that I was able to get everything back and the phone is working. Well, except for the digitizer.
First thing I did was to kidnap the wife's Nokia E71 I bought her last month and she is not using yet (she couldn't learn to use yet; well, she hasn't even tried it), because I have to have mobile access to my emails.
And I really started now to consider other alternatives. Will some user like me EVER be able to change just the digitizer? Is it even possible? If it is, I would like to give it at least another shot.
But I am also afraid that it could be another part which is in failure. I just don't want to spend more $$$$ in this. It would be better to buy another phone (and maybe not a complete touchscreen - gosh, I miss my Tytn II). I so regret being a gadget freak and not waiting a release in my country.
Shoud I send my phone abroad for a service center repair? My sister lives in Dubai and she may be able to help.
Should I give up my unit and seel the used parts in ebay?
Hope to hear your suggestions. Thanks anyway.
Viba said:
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
Click to expand...
Click to collapse
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Rafael K said:
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well...
Click to expand...
Click to collapse
Nice to know I'm not alone with this problem
Sucks that the digitizer couldn't be removed separately, would help alot if someone knew how to do this, if even possible..
crashDebug said:
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Click to expand...
Click to collapse
I have already tried with 3 custom roms and 2 original SPL:s with two original roms.
The Finnish law allows me to get my HD replaced if I could prove that the custom rom didn't brake the digitizer. Already sent some emails to the local repairstation for HTC phones here in Finland, lets see...
I run a repair center (US). I have not gotten curious enough to take mine apart, but if someone has a dead one to experiment with, PM me.
Broken digitizer glass
I have the same problem with the digitizer glass being broken. I have had the back off the phone and stripped it back as far as I dare, but the service manual just doesn't tell you how to replace the digitizer and glass only. Checked out youtube where there are many videos with instructions on how to replace the screens and digitizers on lots of different phones as well as the iphone, just nothing on the Blackstone yet.
Any one else found a solution or decent instructions?
Today I disassembled my HD too, found a loose screen wire but nothing else. Even when I attached it properly the screen didn't work.
Has anyone found out how to change the digitizer?
some info
Hello,
I am also have HTC Touch HD, and I am also thinking about replacement of touch screen and housing because of scratches. Here instruction in Russian
http://www.pdacenter.ru/razborka/htc-touch-hd/
step 24 is not shown on the picture, but there is mentioned that in order to replace screen you should push it forward from back side of the screen; also mentioned that screen is fixed with double sided tape (probably it is fixed to the touch screen)
Also, did you try to use any polish to remove minor scratches on the touch screen? HTC Touch HS has resistive screen and probably may be polished (in contrast to capacitive touch screen that has some coating).
All the best
Also, about this problem see
http://forum.xda-developers.com/showthread.php?p=3911326
You guys should be smarter! If you want to warranty exchange it, flash the normal SPL again and flash a stock rom!
Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
AngelDeath said:
Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
Click to expand...
Click to collapse
Its definetly an LCD issue, anyways not a major issue, as long as you can dismantle the phone and clear up the area btw the LCD and Keypad, i guess it should be back to normal
When you say Clear up the area, mind clarifying what that means? I can dismantle the phone, at this point it would probably be cheaper then sending for repair especially that its most likely out of warranty anyway.
I'm pretty much under the impression I am going to need to buy a lcd/digitizer combo to fix this. Unless I dont have to, cause like I said there is no bleeding and the phone works fine (minus the touchscreen issue caused by the end key) I can navigate thru the phone using droid explorers Screencast.
well what i intened to say was that there could be particles of dust or debris that is causing the LCD ribbon to come out a little, Coz i had a similar issue with "Dead touchscreen workin hard press end key " , later when i dismantled the phone and put it back again my screen looked exactly like yours, all i had to do was open it again and fix the LCD flex to the Main board properly thats all.
on a side note:
Well the touchscreen issue eventualy died all together, and i now have a replaced LCD from HTC and the screen is dull