Keyboard problems - Wing, P4350 General

Well Im really upset... It takes me almost a month to get a replacement LCD screen for my Wing and I am proud to say i took it apart and put it make together making sure all is right.. (ribbons..screws..yellow tape...) and guess what it powers on, reads the sim, get a signal, phone works..BUT NO KEYBOARD.
Actually The only letter that do work are the e,f,h,n,o and if i hit the caps lock i get them to go caps but i get no indicator light to turn on. Same thing for the ALT indicator light. What in the world could have gone wrong? i was so careful taking it apart and putting it together for this to happen? I even did a hard reset thinking this might solve my problems? nothing its all the same.
any ideas?

you probably messed up a ribbon or something, its pretty easy to do it. I've heard stories of people messing up their keyboards when they replace the screens, so it's not really a common issue.
If you're still under warranty, slap on the original rom, un-hardspl, and call tmobile and tell them it just stopped working.
if not under warranty, do the same thing, and then raise plenty of hell when they tell you that your warranty is over (hint- ask for their supervisor)

Im going to try to take it apart again. maybe i missed something on the rebuild. it sad to think that after i was so carefull i screwed up the ribbon cable. if that fail ill try tmobile..

I'm experiencing the same thing. Were you able to resolve the issue by re-seating any of the cabling, or doing a hard reset? I don't have warranty on it so I may just have to replace the cabling if my futile attempts of fixing what I have now finally sinks in.

Still not working
junior120872
I took it apart one more time and with a magnifying glass reseated the ribbon. Looking at the ribbon closely there is nothing wrong with it. I looked everything over. still no keyboard. i hate giving up but at this point i have nothing i can do over to get this to work..
Ill probably sell it for parts now.

I have a problem with my keyboard I have an azerty keyboard but now I use an english rom (and the phisical keyboard is on qwerty). How Can I remove my azerty keyboard to my pda ?
Thx..

you can always use the herald service manual to disassemble the device, remove the keyboard, and replace it with one salvaged from a broken herald or something, but you run the risk of running into the problem detailed here.
What you can also do is use Duprade's keyboard fix and create a custom patch for yourself and just learn to use Azerty. This is alot easier than the above process.

Related

Defective Unit? Pls advise

Hi Guys!
My TyTn is acting strangely. In use, the display is first pixelating, getting lines (noise pixels as well), and then fading to completely white. When so it doesn't responde to anything anymore. So a soft reset is needed.....
Also the ringtone when called, is 'out of tune', like a old record player when you push your finger on the record.. LOL
Before I send it back to have it fixed by HTC, do you guys have any idea whats wrong, and maybe even a tip to help me fix this myself?
Tried numerous soft resets, hard reset, and a reinstall of the original WM6 rom (in Dutch).
Did not install any new programs lately, or did change anything on the unit...
Don't want to miss my TyTn... so hate to send it away... as many of you I am hooked badly to my beloved digital companion
Greetzz Antal
It acts like hardware incompatible.
How about flashing with WM6 English version.
I don't think it is software problem.
I agree, not likely to be software. It did not get dropped or take a knock did it?
The two issues of pixelation/white screen may, if you are lucky, just be a connector thats loose. The sound I think is unrelated but again sounds like a poor connection at the white rear speaker connector block - not uncommon.
Both of the above could be caused by a sharp knock. There have also been cases of poor battery connections causing problems.
If you have a warranty use it. If not you can follow the dismantling guides or service manual to dismantle - check connections and re-assemble. Be prepared though, that sending it in might still be required!!
Mike
Will send it in
Hi Guys, Thanks fr your replies.
I will take the unit back to the store today.
I am not aware that I bumped it, or neither it has dropped. May be a connection that was allready quite loose to begin with. Lets see what HTC and the store will tell me
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Antal said:
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Click to expand...
Click to collapse
Mmmm... that's important information and changes things a bit. Could be a sim card contact or something about the sim. Anyway it tends to suggest that other thoughts about hardware issues may not be correct!
Hope you find the answer at the store.
Mike

Screen problem when opening (Wing)...

A friend of mine brought me his Wing to look at for him. If I turn on the phone on it boots up and the screen looks just fine. When I slide the screen opened to use the keyboard the screen freezes and when I close it again it gets all jumbled up. There are lines going through it and I can not make out anything. The phone isn't locking up at this point because I can press menu buttons and other hard buttons and see the screen react, I just can't tell what is happening.
I assume that this is a hardware problem. I was thinking that the cable that connects the screen may have been jarred loose or damaged in some way. If that is the case do you think that it would be as easy as opening it up and repositioning the cable? I don't have any experience with this phone specifically so I don't know if this is a common issue.
I was also wondering if it is possible that this is just a software issue. Maybe the function that rotates the screen for use with the keyboard is messing up and jumbling the horizontal and veritcal lines when going back and forth. I was thinking about doing a hard reset and seeing if this clears up anything. Any thoughts?
I appreciate any help. This forum has always been there when I needed help in the past. I'm sure somebody out there has much more experience and knowledge that I have and can lead me in the right direction.
Thanks for any and all help!!
Update...
So I went ahead and tried the hard reset first hoping that it might be a software issue. I am now at the screen that says "Tap screen to setup your Windows Mobile based device." No screen touches are being recognized. This seems to support my thoughts that there is a loose cable or bad connection. Agree?
I just slid the screen opened to see what would happen and it faded to white.
Yep, if my experience with the Wizard tells me anything, the flex cable from the main body of the phone to the screen is either loose or damaged somehow. Even a small nick or cut into the flex cable will cause it to stop working correctly. I would hunt up the Herald service manual and take your device apart and see what you can find.
Thanks ... I downloaded the service manual and plan on taking it apart. I have to make a run to the store though and buy a small enough Tork screw driver. T5 or T6 I believe.
Thanks again, I will post with my findings when I get going on it.
now what?
So ... I have the phone completely torn apart. I do not see any loose or damaged cables. It was dirty inside the phone but other than that everything looks just fine.
Does anybody have any advice as for things to look for, that might be causing this problem, while I have this thing torn apart?

Suggestion for a fix..

So my Titan has been on the fritz for some time. It started with the front keypad " up " button becoming hard to register. My screen, upon startup goes white, phone is responsive however. So the rom does boot up. this problem was sporadic, until one day powering on an off did not fix the problem. Before the screen stayed white, I lost the ability to open the keypad without the phone's screen freezing. I could slide the keypad maybe a quarter of an inch open, any further an it froze. So, my question is, What could be causing this problem, an, what could be a possible fix? I have already loaded up a rom on it hoping this would remedy the problem, no joy. It is a sprint titan, flashed to cricket, currently loaded is dcd 3.3.4 with a hardspl I believe. Open to any an all fix's. I will try an post back. Would like to get it fixed so I can sell it.thank you all for your time.
Time for a new phone sounds like a hardware failure when roms don't fix the problem
It sounds like it is your ribbon cable... you can get them online, and they aren;t overly expensive if yo ucan replace it yourself...
ok, the ribbon cable. I'm somewhat handy with things. does anyone know of a guide for opening up this phone?
there are a couple of good ones on youtube
but you will need a small torx and small philips screw drivers. Like ones that work on glasses

[Q] HD2 Screen Trouble, Looking for an answer to buy the right part

Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
AngelDeath said:
Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
Click to expand...
Click to collapse
Its definetly an LCD issue, anyways not a major issue, as long as you can dismantle the phone and clear up the area btw the LCD and Keypad, i guess it should be back to normal
When you say Clear up the area, mind clarifying what that means? I can dismantle the phone, at this point it would probably be cheaper then sending for repair especially that its most likely out of warranty anyway.
I'm pretty much under the impression I am going to need to buy a lcd/digitizer combo to fix this. Unless I dont have to, cause like I said there is no bleeding and the phone works fine (minus the touchscreen issue caused by the end key) I can navigate thru the phone using droid explorers Screencast.
well what i intened to say was that there could be particles of dust or debris that is causing the LCD ribbon to come out a little, Coz i had a similar issue with "Dead touchscreen workin hard press end key " , later when i dismantled the phone and put it back again my screen looked exactly like yours, all i had to do was open it again and fix the LCD flex to the Main board properly thats all.
on a side note:
Well the touchscreen issue eventualy died all together, and i now have a replaced LCD from HTC and the screen is dull

Desire Z Keyboard ribbon replacement help

I had to replace the screen in my wife's desire Z and unfortunately during the reassembly process I damaged a ribbon. It is the one on the left that goes from the motherboard into the keyboard.
I cant find answers for this anywhere, but do I have to replace the whole keyboard slide to fix this or can I just put a new keyboard in it?
Or can I just replace the ribbon and reuse the keyboard etc?
I dont know how to get the keyboard off without damaging it, I havent tried coz im worried about damaging it if I do it the wrong way.
Any help is appreciated.
I am about to put the phone back together so she can still use it even though the keyboard wont work. Hope not having a keyboard isnt going to be an issue?
No one has had this problem?
Mungrel said:
I had to replace the screen in my wife's desire Z and unfortunately during the reassembly process I damaged a ribbon. It is the one on the left that goes from the motherboard into the keyboard.
I cant find answers for this anywhere, but do I have to replace the whole keyboard slide to fix this or can I just put a new keyboard in it?
Or can I just replace the ribbon and reuse the keyboard etc?
I dont know how to get the keyboard off without damaging it, I havent tried coz im worried about damaging it if I do it the wrong way.
Any help is appreciated.
I am about to put the phone back together so she can still use it even though the keyboard wont work. Hope not having a keyboard isnt going to be an issue?
Click to expand...
Click to collapse
No offence m8 ............... but there are dozens of Desire Z/G2/Vision disassembly guides.
go to youtube and try 'desire z disassembly'.
Would have taken you less time than it took to write the above
The keyboard is all one piece, but you have to strip the phone to get to in, check out a disassembly.
How the hell did you replace the screen without stripping the whole phone???
Its not possible to change screens (digitizer or LCD) without completely stripping the phone down, and removing the keyboard is part of it.
Be more careful ........ better taking an hour to do a 10min job rather than doing it in 5mins and breaking things.
I may have 2 extra keyboards. let me make sure one of them is good and we can work something out. are you anywhere near Baltimore MD?
---------- Post added at 01:01 PM ---------- Previous post was at 12:50 PM ----------
Found it! (just did a screen swap myself 2 days ago.) i had 2 phones that didnt work anymore, the origional due to the memory in the phone going bad causing it to crash all the time, the 2nd, i broke the screen on. i swapped the motherboard into the old phone so i could use its working screen, but it coudlnt read the sd card for some reason, so i took it apart again to check out why and forgot to remove the sim card, so i ripped the sim card tray off the motherboard. basicly i ended up going the insurance route and the new one is coming in the mail today.
Guru Zeb said:
No offence m8 ............... but there are dozens of Desire Z/G2/Vision disassembly guides.
go to youtube and try 'desire z disassembly'.
Would have taken you less time than it took to write the above
The keyboard is all one piece, but you have to strip the phone to get to in, check out a disassembly.
How the hell did you replace the screen without stripping the whole phone???
Its not possible to change screens (digitizer or LCD) without completely stripping the phone down, and removing the keyboard is part of it.
Be more careful ........ better taking an hour to do a 10min job rather than doing it in 5mins and breaking things.
Click to expand...
Click to collapse
No offence M8, but if you read my post you would see that I did infact pull the thing totally apart to change the screen, and this involved pulling the keyboard slide assembly apart, what I am asking is if I can take the actual keyboard apart from the keyboard slide assembly. This is not something that is done to change the screen.
I dont mind constructive criticism, but honestly, telling me to find a dissassembly vide when I have already done that is not helpful.
I have been searching for days for any help with pulling the keyboard apart and found nothing.
I may have to go down the "new casing" route just to get the part I need.
Thanks anyway

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