Database Users

Sprint 3G down

I live in Maryland and as of 11:30 I have no 3g. Does anyone know if there is a way to check on 3g outages? Thankfully I have roam control and am able to at least use verizon's 1x. I need 3g!
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hi there i too am experiencing issues with data, im in metro dt area
hopefully it IS the network, and i didnt fry my radio or something

helchez said:
I live in Maryland and as of 11:30 I have no 3g. Does anyone know if there is a way to check on 3g outages? Thankfully I have roam control and am able to at least use verizon's 1x. I need 3g!
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New Jersey here and my 3G is working on sprint.
Try rebooting?

I'm in arlington and 3g is working here, sorry if that doesn't help but its close to maryland
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Rebooted, switched radio on and off no luck. My radio is good because when I switch to verizon's tower using roam control I get 1x data. Slow but it something.
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3G is working in Hanover Pa
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Well I'm in westminster, md hanover is only 20 minutes away. Maybe its just my tower. Hope its not my phone.
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Did you try to update your data profile and prl?
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Tried to update both and they failed.
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Well it appers that my 3g is back. Not sure what the issue was but its back.
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helchez said:
Well it appers that my 3g is back. Not sure what the issue was but its back.
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Good to hear. Too bad we don't have 4G yet. Lol.
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You're telling me. Its really annoying to know that there is 4g just 20 minutes down the road.
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Was a known issue, though I was told it was only supposed to affect EVO's 3g. I'll inquire tomorrow, but I doubt I'll get anywhere.

http://forum.xda-developers.com/showthread.php?t=832866

I have a Evo. Unfortunately 4G is acting like a "B" also :-(
r0cky.Da.3v0.SU

Mine went down to here in Cincinnati OH, right in the middle of streaming the game. (4g picked it right back up though)
I had full bars, and without moving I had nothing for a good 10 minutes before deciding to switch to the battery-draining 4g.

entropism said:
Was a known issue, though I was told it was only supposed to affect EVO's 3g. I'll inquire tomorrow, but I doubt I'll get anywhere.
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thanks. I called sprint yesterday and first tier support tried to insist I hard reset my Epic,even though i told them I have three Epics and an Evo and were all seeing same problem. I called second tier directly and they told me there were network issues and not to reset.

aero1 said:
thanks. I called sprint yesterday and first tier support tried to insist I hard reset my Epic,even though i told them I have three Epics and an Evo and were all seeing same problem. I called second tier directly and they told me there were network issues and not to reset.
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For future reference - do you have a direct number for them, or is it the usual "I want to speak to level two"?

Even Sprint employees don't have a direct line for them, they got rid of that last year. That being said, the EVOs were having data connectivity issues, and somehow it expanded into the Epic, Moment and Hero as well, but in a more limited scope.

Very slow 3g speeds in my Sprint Epic....barely reaching 300kbps

Hey all,
With nothing else running, no matter what area I am in and regardless of the browser I use, I max out at 300kbps. Average is about 150kbps! I am using the mobile test from DSL reports. I am in the metro Detroit area.
When I use the same test on my iphone, I always get at least 1,800 kpbs!!
What gives? I know a 3g fix was released months ago, but that was before I got my epic.
Any suggest?
Thanks in advance,
Matt!
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I know right? Is it the phone or sprint? In speedtest I get 126 kbps down.
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Sprint's 3g sucks. A few days ago I took my Epic in to the ATT, T-Mobile, and Verizon stores around. I did side by side tests with the Ookla speed test app on phones with similar hardware to the Epic. Every other network's 3g performed better than Sprint's when I tested them with multiple speed tests.
No matter where I am I rarely get above 500Kbps over 3g.
This was all in San Antonio so YMMV.

depends on location and signal strength

3g sucks in Louisiana too...hell a lot of areas around here are still 1X! On a normal day around town you are lucky to see anything about 80 kilobit. The phone is really useless for apps unless you have a wifi connection. I use force roam a lot to roam on vzw evdo anytime I need to stream or download something.

It's both Sprint and the Epic. Sprint has pretty bad 3G speeds compared to other providers but the Epic makes it a lot worse. It has real sh*tty radios all around. My friend has an Evo and it gets double the speed (both up and down) in the same spot as me.

Its theepics radio.
The ping is horrible too.
I tested sidebyside with my sisters iphone 4, and her ping was 19ms. The epics? 200. Tried on wimax, the difference?about 20ms lower.
Did the test on my friends hero, his ping was 30ms and was pulling 2mbdown 1 up
Epic was 300 down on 3g and on wimax was 3mb down.
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digiblur said:
3g sucks in Louisiana too...hell a lot of areas around here are still 1X! On a normal day around town you are lucky to see anything about 80 kilobit. The phone is really useless for apps unless you have a wifi connection. I use force roam a lot to roam on vzw evdo anytime I need to stream or download something.
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It's strange, in the NOLA area my friend and I do speed tests in different areas in the city (pinging the same server). I get maybe 80kBs down and ~50kBs up (Pings ranging from 133 to 200+ milliseconds). My friend ends up getting ~200kBs down and ~700kBs up.
Of course those numbers vary, but my phone hit 200kBs 1 out of 75 pings. All others were less than 100kBs up/down.
I bring my phone into Sprint for service and the techie decides to compare speeds by bringing up the same website (MSN.com). It felt like it was a waste of time as both phones pulled the site up near the same time. I just don't understand this instability with pings and speeds in our area.
FYI: Be careful with data roaming. We are capped at 300MB a month for data roaming. Anything over is $0.25/MB.

KillerQ said:
Hey all,
With nothing else running, no matter what area I am in and regardless of the browser I use, I max out at 300kbps. Average is about 150kbps! I am using the mobile test from DSL reports. I am in the metro Detroit area.
When I use the same test on my iphone, I always get at least 1,800 kpbs!!
What gives? I know a 3g fix was released months ago, but that was before I got my epic.
Any suggest?
Thanks in advance,
Matt!
Sent from my SPH-D700 using XDA App
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Are you sure that you're actually on 3G service? Those speeds sound like 1xRTT. Your phone WILL NOT tell you that you're not in a 3G area. Only way to find this is in the phone's service menu. So, I repeat, your phone may read "3G", but you are infact probably using 1xRTT, not 3G (Ev-DO). 125kbit/s is average for 1xRTT.

Can you please share the method for getting into said service menu and how to check? This will be interesting to find if its in 1x or not ...
Thanks again
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KillerQ said:
Can you please share the method for getting into said service menu and how to check? This will be interesting to find if its in 1x or not ...
Thanks again
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Settinggs> About Phone
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Also, does anyone know what dbm and asu is? I have 4 bars and its 86dbm and 0asu and idk what that means lol
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Oh....I thought you meant the ## menus. I did look there but saw nothing referring to 3g or 1x.
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A_Flying_Fox said:
Settinggs> About Phone
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So where exactly do you see this on your phone within that menu? I've been looking between the "About Phone" menu and the "About Phone >> Status" menu, still don't see anything stating which network connection I'm using.

sorry, in the hero it would tell you in the status section whether you were on 1xrtt, 1x, EvDO Rev. 0 or EvDO Rev. A
The epic doesn't seem to have that :/ it just states If you're connected to the mobile networ
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Try *#INFO*1111# (*#4636*1111#) and choose Phone Information, under Network Type

Yay that worked! Yup I'm in evdo rev a and getting horrible speeds
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KillerQ said:
Can you please share the method for getting into said service menu and how to check? This will be interesting to find if its in 1x or not ...
Thanks again
Sent from my SPH-D700 using XDA App
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Koadic said:
Try *#INFO*1111# (*#4636*1111#) and choose Phone Information, under Network Type
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What Koadic said. They disabled the standard *#*#INFO#*#* that used to work on previous phones. You now need to append the *1111 and remove a couple of the *s and #s.

Be happy.
I get 30-50kbs down, but only when it works. Most of the time the connection times out.

A_Flying_Fox said:
Yay that worked! Yup I'm in evdo rev a and getting horrible speeds
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Same here.

Anyone in the Tucson,AZ Area Roaming all a sudden??

Maintence maybe??
It just went back to normal weird????

We have been having intermittent roaming here too. Never did b4. Terre haute indiana. Was on roam forever sunday. Yet airplane mode cycle and u could get 4/6 bars sprint network for 20-30 minutes at a time.
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davidrules7778 said:
Maintence maybe??
It just went back to normal weird????
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I'm at the university and nothing happened here...

asiangolfer76 said:
I'm at the university and nothing happened here...
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im on the east side...

I'm a service tech for Sprint and I have been seeing rumors of 4G being tested in the area.....

OniKyanAE86 said:
I'm a service tech for Sprint and I have been seeing rumors of 4G being tested in the area.....
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OOOOOOO EXCITING
Better hurry up if they are going to make me roam and not roam and eat my battery!!!

No issues in the marana/nw tucson area. I'll be ecstatic if we do get 4G soon.
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Nothing here in phoenix ... I know they was testing 4g in north phoenix 101 n i17 .... I haven't tried yet
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im on the east side (golf links and pantano) my epic isnt having any roaming issues but my girlfriends epic's

PRL xxx80 News Flash

Action Required: PRL Update Required for Select IL, KY, TN and WI Counties
Sprint released National Preferred Roaming Lists (PRLs) ending xxx80 to servers on 7/13/11.
PRLs will provide continued roaming and Strategic Roaming Alliance (SRA) 3G/Mobile Broadband service for several counties in Illinois, Kentucky, Tennessee and Wisconsin, when roaming partners make network channel changes on 7/22/11.
Customers must update their PRL or they will drop to 1xRTT roaming.
Sprint will proactively push the National PRLs to subscribers with push capable handsets/PDAs.
Customers with Mobile Broadband devices will need to update the PRL via Smartview to receive the release.
Refer to the Preferred Roaming List (PRL) NewsFlash for impacted counties and FAQs (ISC > Sales Resources > Coverage > CDMA Domestic and International Roaming).
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Attached is the PDF with confidential information and details listing the updates that xxx80 PRL's provide.

I'm now on 60680 from 67980.

My phone just updated itself to 60680 minutes ago.

Mine upgraded also.

Mine updated too
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i am in the mid west also today and i have 60680
why did the do the prl with 1xxxx

Mine updated during the middle of a phone call and I dropped the call.
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I updated and I am in Phoenix Arizona

mine did too and im in central cali.

and for those that didn't know...you can find the full analysis of the PRLs at www.batonrougebroadband.info

WDM, do you know how often they try and push this? I think I've seen mine try to pick it up twice while at work but I'm always on roaming there because I can barely get Sprint signal inside my office. I'm still on 60676 and everytime I try to update manually I either get the usual 'internal error'/'unknown error' response or if I try it often enough, I get 'No PRL update available'. Do they ever push it overnight?

Im still on 60679 wondering if mine should update or not if I try and make it update it fails not sure why I have tried one method I have found on here to fix it but it did not work. Will they push it to me or is that disabled when running a custom ROM? I am running SFR 1.2. If anyone knows how to fix it let me know unless 60679 is what I am suppose to be on in Iowa.

PythonFanTN said:
WDM, do you know how often they try and push this? I think I've seen mine try to pick it up twice while at work but I'm always on roaming there because I can barely get Sprint signal inside my office. I'm still on 60676 and everytime I try to update manually I either get the usual 'internal error'/'unknown error' response or if I try it often enough, I get 'No PRL update available'. Do they ever push it overnight?
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Ahh you are like the many Samsung Android users, stuck. The next MR will fix that issue, or you can go ahead and flash EF02

Whosdaman said:
Ahh you are like the many Samsung Android users, stuck. The next MR will fix that issue, or you can go ahead and flash EF02
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Uh, one small problem there: I'm already on EF02 Though I'm using the EC05 modem with it now.

Mine updated a day or two ago, Anderson county TN here.
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Whosdaman said:
Ahh you are like the many Samsung Android users, stuck. The next MR will fix that issue, or you can go ahead and flash EF02
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Click to collapse
Stuck is a very good thing once you load 11114

digiblur said:
Stuck is a very good thing once you load 11114
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Can you elaborate by PM if possible please. I am one of those stuck people.
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I am still on 60670 and my phone won't update. When I try, it says that no update is available.
I'm hoping something changes soon. I'm tired of roaming while at work
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I'm on ef02 and now I I try to update my prl o even firmware it says error now
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jmb521 said:
I am still on 60670 and my phone won't update. When I try, it says that no update is available.
I'm hoping something changes soon. I'm tired of roaming while at work
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You need to take your phone into a sprint store so they can manually load a newer prl, on your phone.
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Carrier Coverage App

You guys should try out this app. It reports coverage and performance in your area to give a better idea which carrier and device are the best for cell phone networks.
http://www.youtube.com/watch?v=SiaXXOTkRow
APK
Mine shows 0 bars, lol
EDIT: It would appear the epic will only report zero bars, no matter what the signal strength is. Other Sprint phones work fine, something is borked.

First!
Just downloaded this app n I'm messing with it
Seems kinda cool
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I had to sync data before it showed any bars. Mine said 2.00, and that Jacksonville Florida is covered the best by Sprint. Idk if the app is just using my own carrier to display that though. I did this on a Nexus S 4G and now it's Sprint's top ranked phone in my area. LOL

Let's see if this one actually works. Sensorly reports all areas as 0/4 evdo coverage on the epic. No fix from the dev after many emails. Makes the maps untrusted big time. I tried the root metrics one and it does not report anything up in areas.
Wow...not what I thought at all...it doesn't map anything?

Clearwire also has a 4G coverage app on the market. "Got Clear?"

digiblur said:
Let's see if this one actually works. Sensorly reports all areas as 0/4 evdo coverage on the epic. No fix from the dev after many emails. Makes the maps untrusted big time. I tried the root metrics one and it does not report anything up in areas.
Wow...not what I thought at all...it doesn't map anything?
Click to expand...
Click to collapse
It's meant to be a statistics app, for now. It will have more features later.

Yeah, this doesnt work. I always get 0 bars with epic.... other phones work though, according to that chart thing..

I think the same reason this doesn't work on the Epic is the same reason Roam Control won't work on the Epic in Texas. Something about the tower tech if I remember correctly. Not sure on the details.

Muckrak3r said:
I think the same reason this doesn't work on the Epic is the same reason Roam Control won't work on the Epic in Texas. Something about the tower tech if I remember correctly. Not sure on the details.
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Not related at all. Roam control works fine everywhere. Its just the modem fails to roam on the PCS band. Seen it for myself. Stock Epic and stock TP2 with the same PRL. The TP2 had full Verizon signal on 1900mhz. Epic was searching for signal.

Are you guys running stock or a modded ROM? A theme without a proper network fix would have this error.

Wtf, Sprint is going to get a bad reputation from this application because it doesn't work at all.
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And that's why its in closed beta......
Sent from an Epic with 4G

Whosdaman said:
Wtf, Sprint is going to get a bad reputation from this application because it doesn't work at all.
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It worked for my Samsung Nexus S, but not the Epic. I'd assume it could be something to do with being on a custom ROM.

Overstew said:
It worked for my Samsung Nexus S, but not the Epic. I'd assume it could be something to do with being on a custom ROM.
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I'm stock
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Whosdaman said:
I'm stock
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Maybe just an epic bug? I love the epic but the evolution 4g has some scores posted, too.
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Whosdaman said:
Wtf, Sprint is going to get a bad reputation from this application because it doesn't work at all.
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Edited OP to let people know this isn't working right on the epic. I think this is an epic specific issue because Evo (4g and 3D) owners' scores appear normal and even pretty good ~3.5 bars. It appears that only the epic isn't cooperating.

Only one I have seen work on the Epic is Cellumap. Seems like the other devs need to ask that dev how he does it