So i've had my MyTouch 4G for over a year now and The hardware was fine (with the exception of a few scratches) until a few days ago. The lock button had gotten harder to press. I could still press it until last night, when the button was just locked into place and WOULD NOT press. I removed the rubbery outline the phone has to get under the button but even pressing that didnt work. I didn't spill anything on it or do anything that could physically harm the phone. Any ideas?
Sometimes the power switches fail. More ofter, their flex cables break. It's a common fault in Nexus One, for example, and far less common, but happens in other phones.
Also, it might be mechanical failure.
FAILHARD said:
So i've had my MyTouch 4G for over a year now and The hardware was fine (with the exception of a few scratches) until a few days ago. The lock button had gotten harder to press. I could still press it until last night, when the button was just locked into place and WOULD NOT press. I removed the rubbery outline the phone has to get under the button but even pressing that didnt work. I didn't spill anything on it or do anything that could physically harm the phone. Any ideas?
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I have a mt4g with the exact problem you are describing. What I have to do, & what you can do to get your phone on, is carefully pull back the black rubber as you said you have done, you will see a silver dot with a silver ring around it (it is VERY small) and take a piece of foil and touch the silver dot and ring simultaniously for about 2 seconds, and it will power on. It's a real pain, but I have gotten so good at it, I can do it in about 5 seconds. If you can't get it fixed, that's how to get it on at least...
Sent from my HTC Glacier using Tapatalk
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Has anybody have the same problem I have with the DHD volume button? My device has the bottom part of the button jutting out a little bit, and I am worried it might fall off. I have only had this phone for 2 and a half weeks, so before considering an exchange, has anybody had the problem and fixed it? I would hate to take the button off and not be able to put it back on properly.
Can you take pic and upload it?
Sent from my Desire HD using XDA App
I had the same problem. I sent mine back to Phones4u after about a week.
Whether it would have fallen off or not, I don't know - but as mine was like that after a week or so I didn't want to take any chances.
Sent from my Desire HD using XDA App
Here are the pictures, hope they're good enough quality.
Mine's the same, it's going back when vodafone get more stock.
I also noticed the top of the screen clicks and creaks as if its loose.
Mine is the openmarket version and vodafone only have the branded handsets in stock anyone know the difference?
Just return it.
Hi all,
I've my phone about a month now and I have almost the same problem with the volume button.
Actually it isnt that bad as the pictures above but you can definetally feel that the vol-down button sticks a litle bit out while the vol-up is very hard to press.
(The powerbutton is also hard to press but that seems to be with everyones phone)
It seems HTC is very bad in making hardware buttons, I had also button problems with my Touch HD and my HD2!
What do you recommend me? Should I return it or not?
Ps for htc maybe:
The main reason why htc makes hard to press (power) buttons is to avoid acitentally turning the device on/off while its in your pocket or wathever.
I have a solution, make good easy to press CAPACTIVE (power) HARDWARE buttons.
I think that should solve a lot of problems
The bottom bit of the volume button comes out a bit too on mine but not that far!
Smigit said:
Just return it.
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whats the point if u return it they dont accept it.
johnkor said:
whats the point if u return it they dont accept it.
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Click to collapse
Based on the images he posted somethings clearly wrong with it. The buttons not set in the device properly at all.
Same problem...
keemyb said:
Here are the pictures, hope they're good enough quality.
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From the pictures, i had the exact same problem. On day one, i was so happy to have the phone i looked passed it ( it was the very slightest bit sticking out ), then eventually a week later it really started coming loose, when you press volume up for example the bottom of the button would literally pop out and dangle.
In the end i arranged for a replacement the next day as i was illegible as i only had, had the phone for a week. What struck me is the elastics holding the volume rocker in place? thats the last thing i'd expect something made out of "metal" to be locking it in place.
Hi all,
i have the same problem. the volume rocker is not sticking to much out but you can definitely feel the difference between the upper and the lower side of the button. the upper side is like pushed in and kind of hard to press and you don't fell the "click" when you push the vol up. the lower side i slightly sticking out but you can fell the "click" when you push the vol down.
how do yours fell when pushing vol up?
i don't know if i should replace the device or not???
here are some pics of my problem
thanks
poetthd said:
Hi all,
i have the same problem. the volume rocker is not sticking to much out but you can definitely feel the difference between the upper and the lower side of the button. the upper side is like pushed in and kind of hard to press and you don't fell the "click" when you push the vol up. the lower side i slightly sticking out but you can fell the "click" when you push the vol down.
how do yours fell when pushing vol up?
i don't know if i should replace the device or not???
here are some pics of my problem
thanks
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Click to collapse
I returned mine and I think you should too.
Works perfectly now, but not sure if it can last 20 months as my old one broke so early. Taking the greatest of care whilst touching the volume rocker now. Kinda sad that a device so expensive has quite a few cosmetic flaws.
Exact same issue with mine i dabbed some super glue ont he plastic and the metal. Its alot better now. Seen new buttons on ebay, has anyone tried these yet? How do you install them?
http://cgi.ebay.co.uk/ORIGINAL-HTC-...K_Replacement_Parts_Tools&hash=item3cb89dd305
poetthd said:
Hi all,
i have the same problem. the volume rocker is not sticking to much out but you can definitely feel the difference between the upper and the lower side of the button. the upper side is like pushed in and kind of hard to press and you don't fell the "click" when you push the vol up. the lower side i slightly sticking out but you can fell the "click" when you push the vol down.
how do yours fell when pushing vol up?
i don't know if i should replace the device or not???
here are some pics of my problem
thanks
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Click to collapse
In the picture you attached, the volume key lok in the correct place. However, the Aluminum or battery cover is not in the correct shape. I can see some distortion.
As noted in another thread, I recently exchanged an A500 with bad Wi-Fi for one that works and, so far, it's much better. There is one thing I tested that failed and that's the reset button (yes, I found a screwdriver that was narrow enough to fit into the tiny hole).
When I push the screwdriver in I can feel it touch the button, the spring compress, and the button bottom out. However, nothing happens. I'm assuming it should simply immediately reboot but it doesn't. No matter if I hold the button down, push again and again, etc. Nothing.
So, is this a reason to return it again or should I just ignore it? The power button should always turn the device off by holding it down until it powers off, right? That should really be enough, no?
Just wondering. Thanks!
Return it, you paid for a full working unit. And tell them is your second unit and so be more careful sending you another tablet.
400 bucks is 400 bucks. money doesn't grow on trees.
qhorque said:
As noted in another thread, I recently exchanged an A500 with bad Wi-Fi for one that works and, so far, it's much better. There is one thing I tested that failed and that's the reset button (yes, I found a screwdriver that was narrow enough to fit into the tiny hole).
When I push the screwdriver in I can feel it touch the button, the spring compress, and the button bottom out. However, nothing happens. I'm assuming it should simply immediately reboot but it doesn't. No matter if I hold the button down, push again and again, etc. Nothing.
So, is this a reason to return it again or should I just ignore it? The power button should always turn the device off by holding it down until it powers off, right? That should really be enough, no?
Just wondering. Thanks!
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Click to collapse
I would send back, can you feel the little click..?Sometimes just hard to hit.
I can feel a click but nothing happens. I don't want to push too hard though, if it's already broken, I guess it doesn't matter if I do!
i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
tuffluck said:
i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
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Click to collapse
You seem to have a (hardware) problem with the power button (obviously).
There are a couple of ways to turn on the phone/display without the power button:
- camera/back
- connect power charger
- usb connect
Last 2 are not practical and first you already do. You should try and see how much would it cost to replace the power button, if you're out of warranty. Should be cheap, and beats workarounds.
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
tuffluck said:
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
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There's no other way to turn it on (except plugging it to charge) and you found the one workaround, with the camera.
I am *very* sure that the power button is the culprit in your case, most likely the spring that pops back the button is either broken or out of place.
If you keep the power button pressed, in 2 seconds you'll see the slide message, but if you keep it pressed, then it just turns off after 2 more seconds. So, yes, it's the power button and nothing else, in your case.
Fix that and you should be back to normal.
And you're not the only one with this problem. Recently, I've tried to help someone else here, with the same problem, as you can see here.
thanks. i called around and a guy here in town said it will take him 30 minutes for $30 to fix it. i'm taking it to him at lunch, so hopefully i'll come back with a fully functional phone--he also was pretty certain it was the power button, and had seen this before. thanks for your help.
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
tuffluck said:
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
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That is weird indeed. I don't think I ever heard of another type of battery being used in phones, tied to buttons. Unless it's a capacitor but anyways...
Thanks for sharing the info with us!
I know this is thread is almost a year old, but unfortunately, it seems my Samsung Focus (v1.3) also has the exact same issue.
The worst bit is that every other aspect of this once glorious phone still works and I was very happy using it, not really feeling the need to upgrade.
I was using a custom ROM which I flashed back to AT&T original 7004 but that did not work. It doesn't seem to be a software issue at all.
The symptoms are the same - tapping the power button to lock the phone gives you the option to slide to power-off and after a second it will do that anyway (without any interaction). When you try to boot, it won't progress past the SAMSUNG screen and in the rare chance it does boot, it will work for an hour or two before dying again. Connecting power helps a little (as you can't turn off the phone with mains power connected), but only just. I have tried using the original battery which I initially suspected was causing issues but even a generic battery has the same issues. I'm tempted to spend $20 on a genuine battery but I don't think it will really help given the generic battery did work properly when the phone was itself.
I'm now faced with upgrading to the Lumia 920 but with new models around the corner I think I'm going for the budget Lumia 520 which has similar specs to the Focus (except LED flash) and will hold out for the new flagship model, or buy the 920 when it falls a bit more.
Hi - just wanted to add my experience with this issue (as my focus exhibited these exact symptoms today). Unlike some people, though, even if my phone managed to boot up, it would shut down again after a few seconds on the tile screen.
Like cysser0, I also suspected the battery at first, but replacing the long-life I had purchased last year with the original battery (which I keep charged as a back-up) had no effect on the symptoms. To be brief, I tried all sorts of things over the course of an hour. Nearing the end of my tether, and resigning myself to try a format as a last resort, I discovered that if I held the power button and the volume button down, I could get the phone to stay on. Releasing either of these buttons would result in the phone switching off suddenly.
Wrapping a rubber band tightly around the top of the phone has allowed me to continue using the phone for the moment, and I have managed to do a backup of all my content (not that I will be able to restore it on this phone, it seems).
Good evening...
so I picked up a shiny new Note 3 today, and spent all night rooting it, installing SS, Beans 6, and setting up all my apps and whatnot. Not sure how I didn't notice it before, but suddenly I've just realized the power button sticks if pressed just so. Appears to happen when you press the power button with your finger on the lower third of the button. It's always a touch "sticky" for lack of a better word, but most concerning is that sometimes it will literally stick. Get stuck. In the depressed position. Only to pop up when you gently touch the top part of the button.
If I press in the middle or top half of the power button it works fine.
Anyone else have this issue? Any ideas on the cause? Can it be fixed or do I need a replacement phone? I'd really rather not have to go through all this again tomorrow with a new device, but not sure I can take the sticky button for the next two years and worried it might actually get worse if its a mechanical defect.
Thanks
EDIT: Taking the phone back in the morning. I am way too OCD to just "live with it". In the process of flashing the MJE file and unrooting. =(
Just wondering if anyone has slightly loose buttons. As in, if I tap them lightly I get a tiny metal on plastic sound as if it the button itself wasn't attached to the sensor on the inside.
I'd like to have a perfect device but I'm afraid of RMAing and getting a screen issue or something worse.
Yeah I noticed that too, not really an issue. Also if you press lightly on the power button wothout activating it you can feel it spring back...just an fyi
joshbean39 said:
Yeah I noticed that too, not really an issue. Also if you press lightly on the power button wothout activating it you can feel it spring back...just an fyi
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is the volume button springy as well? just trying to make sure I got a defect-free phone. I haven't had a phone yet with springy side buttons. Seems like they might not last that long??
Not like the power button.
Mine are loose as well but I think it's common across many devices. I've had loose volume and power buttons on my Note 4, Moto X 2014, and even the HTC One M9. I've checked on these occasionally and have been told that a little "play" in the buttons is normal.
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